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Edition 9
May 2014
Helping you run a better business www.SmallBusinessConnect.co.za
Domestic worker
turned award-winning
entrepreneur...
The only dusting Lindiwe
Shibambo, owner of
domestic worker
placement agency
Maid4u, now does
is of the awards in
her trophy cabinet.
Since starting her
business in 2008,
Shibambo has
won several awards.
Read more about
her story on
page 7.
Page 2
info@SmallBusinessConnect.co.za
Small Business Connect is published for the Department of
Trade and Industry by SA Business Owner and Co cc of 10
Dreyer Street, Claremont, Cape Town and printed by Paarl
Media of 5 Lynx Roads, Paarden Island, Cape Town. Use of
information is at own risk. Neither the dti nor the publisher
may be held liable for any loss or damage that may occur as
a result thereof.
Page 14
KNOW
YOUR BIZ
RIGHTS
Balance religious
rights in the
workplace
Page 6
Some 1 200
business owners
have already
been assisted
This is to help ensure that
claims are valid.
Kgame says that this also
helps
minimise
fraud
and
maladministration by businesses.
Through the hotline, payment
processes can be sped up, allowing
businesses to pay their staff,
running costs and other expenses
on time. The plan was to ensure
the persistence of job creation,
save more jobs and grow the
economy further, says Kgame.
However, it was important
to note that invoices cannot
be processed if a job has
not been completed unless
otherwise agreed.
To lodge complaints and other
queries relating to non-payment
for services or products sold to
Entrepreneurs can use the Seda hotline to ensure a more efficient payment process for government contracts.
A
campaign
aimed
at
educating small enterprises on
how the service works is in the
pipeline and will focus on which
documentation is required and the
processes involved.
Go to www.seda-smme.co.za
for more information.
accommodation costs.
The goals of this programme
are
to
encourage
small
businesses to trade outside their
cities of origin and to remove the
barriers to trade, which usually
relate to the cost of business
travel to prospect and close
sales, says Sandrock.
The
NTP,
a
supplier
development programme, is
funded through sponsors from
the private sector; in turn,
these will earn full supplier
development credits.
The first sponsors were Tsogo
Sun for accommodation and
Winds of
change
WITH elections happening
this month and the possible
creation of a ministry for small
businesses, change seems
to be in the air for the small
business sector.
Whether these changes will
be to the advancement of small
business owners or tie them up
in more red tape, remains to
be seen. Those in the industry,
seem both apprehensive that
the ministry could add to the
red tape and also hopeful that
the ministry would introduce
more policies that favour small
business development.
Business
owner
Yolisa
Molefe says, I am not sure
whether this is a good idea. If
there is too much focus on small
businesses the incentives might
result in small business owners
wanting to stay small just to
access these incentives and
not grow.
While Rasheed Hargey,
owner of censor technology
business Uzazi Technology,
thinks that this should have
been done years ago. Read
more about this story on our
front page.
Staying on the subject of
change, we are also trying to
provide our readers with a
better product. This is one of the
main reasons we ran a reader
survey last month. Our reader
survey feedback via Facebook
included some of the following
comments from you:
Jonas Moisi - You do a
wonderful job. Your newspaper
will help to grow my business. I
wish you the best.
Anam Xinwa - Id give your
business five stars (out of seven).
Your paper is very informative
and helps my business.
We have also started the
Small Business Connect Reader
of the Month section. Check out
our inaugural Readers of the
Month - Simpiwe Malotana and
Aubrey Dolweni, founders of
Obsido Interiors on page 20.
You too can feature here.
All you need to do is send an
email to Newsdesk@Small
BusinessConnect.co.za with a
photograph of yourself bigger
than one megabyte, a short
write-up on your business and
how reading Small Business
Connect assists your business.
Alternatively, connect with
us on Facebook. At the time of
going to press, we had 975 likes
on our Facebook page, www.
facebook.com/SASBconnect.
Share our page with your
Facebook friends and help us
reach a milestone of 1000 likes!
Nabelah Fredericks
News Editor
Small Business Connect
www.facebook.com/SASBconnect
www.twitter.com/SASBconnect
info@SmallBusinessConnect.co.za
087 150 4710
www.SmallBusinessConnect.co.za
NEWS
Shanduka Black Umbrella's Western Cape regional manager Donovan Goliath with provincial minister Alan Winde, top award-winner Madambi Rambuda
and Shanduka Black Umbrella's chief executive officer, Mark Frankel
with
the
Best
Performing
Company award and Most Jobs
Created award, says he started
his business while studying at the
University of Cape Town.
He jokes that while the rest of
his peers were trying to get into
Bernard Ngoepe
More innovation is needed in South Africa in order to meet the global demand for world-class products.
ISSME was first established in India and has now spread globally.
www.SmallBusinessConnect.co.za
NEWS
Claire Kivedo of Overall Events, Wani Toyana of Otjiwarongo Projects and Ntombekhaya Gunuza of Shadow Bricks with Coega Development
Corporations Andile Ntloko.
Boys aged
nine and eight
open doors to
innovation
BY LAURA CAPITO
A NINE-YEAR-OLD schoolboy
and his eight-year-old friend
recently won an international
entrepreneurial
award
for
creating a mobile application
that shows how open data from
local communities can be made
available to everyone.
Much information is collected
by governments to allow cities and
towns to run smoothly.
This data is currently not
available to citizens to use freely
for easier and more practical
living. But, thanks to the app
developed
by
nine-year-old
William Colglazier, it is hoped that
similar creations will lead to the
wider use of open data.
Colglazier, who now attends
Reddam Preparatory School in
Westlake, Cape Town, came up
with the idea along with his friend,
Alex Glidden (8), for the mobile
app @Me-on-the-move while still
living in the U.S.
Colglazier
and
Glidden
received the award at the Data
Day 2014 conference presented
by Smart Cities, an initiative of
Citadel-on-the-move in Ghent,
Belgium in January 2014.
Citadel-on-the-move, which
is funded by the European
Commission, aims to use open data
innovatively to benefit citizens.
Geert Mareels, ICT Manager
for the Flemish eGovernment
Authority and Citadel Project
Coordinator, says: When we set
out, we never dreamed that our
tools would enable a nine-yearold to create an app that works
across three continents. Let alone
in five minutes!
one evening.
Gliddens mother, Julia, works
for Smart Cities, Citadel and asked
Colglazier if he would like to enter
a competition where he could
win money.
Colglazier explains how he
went to the Massachusetts town
hall with his mentor, Julia in
Holyoke, to ask for their open data.
They had absolutely no idea
what I was asking for and told me
to go to their website.
I told them I need the open
data in an Excel spreadsheet for
me to be able to use it, says
Colglazier.
Colglaziers mother, Melissa
Murphy, says the app was created
by using the open data to get
the information and place it in a
spreadsheet in order for the data
to be manipulated.
The information cannot be
used in any other format.
Colglazier then moved to Cape
Town and continued his mission to
William Colglazier, nine, recently won a global award for his innovative mobile app @Me-on-the-move.
Building a business
one book at a time
BY VUYO MABANDLA
HEMIS Lacala is onto something
good. Not only is he pursuing a
great business idea, but he is also
educating the nation at a fraction
of the usual cost.
This he does through his
online book store, eAfford, which
helps university students save
money by renting out academic
textbooks at low prices.
As a Bachelor of Commerce
student at the University of
Pretoria last year, Lacala recalls
how he and his friends would
miss out on buying nice things
because their money would be
spent mostly on expensive books.
Lacala sees eAfford as the
answer to avoid feeling ripped
off every time one buys books
from retail stores. A typical
university textbook can cost
anything between R400 and
R700 at a bookstore.
Lacala decided to start a
business that provides buyers
with access to quality books at
half the original price than if they
were bought elsewhere.
The idea struck me when in
2011 I found myself often without
study material, leisure money
and sometimes even food. The
business was started in August
2013 by a group of students to
www.SmallBusinessConnect.co.za
SUCCESS
2013/09/13 4:19 PM
ADVICE
The Barn enables people to start successful businesses, develop great products and thus help change
the world. It drives social and economic prosperity by
leading Cape Towns and the regions innovation
mission.
We envision Cape Town and its surrounding communities as prospering through enhanced employment
prospects, local wealth creation and retention and an
enriched cultural and social environment. In realizing
this vision, we foster and promote entrepreneurship
and innovation.
www.bandwidthbarn.org
Contact Cindy Valentine
reception@bwb.org.za
+27 (21) 409 7000
+27 (21) 409 7050
www.SmallBusinessConnect.co.za
ADVICE
Businesses
Chamber
chief
executive, Kevin Hustler, says
small business owners often find
themselves financially constrained
within the first few years of
operation, and that this is when
the temptation to skimp on the
seemingly expensive luxury
of good business insurance is at
its greatest.
However, as with any other
decision, business owners must
consider the greater long-term
impact of the decisions they make
in the early days of their business,
especially when it comes to
dealing with financial setbacks
that could otherwise mean the
end of business operations.
Losses due to theft, the
breakdown of machinery and
equipment,
and
unforeseen
damage to premises, for instance,
should be insured against to
provide the necessary protection
in the long run, says Hustler.
Fire damage could put you out of business if you do not have sufficient cover for your losses.
SHOP AROUND
Go online, research and
speak to other business
owners to hear what they
have to say about their
insurance companies.
Remember, this is a very
competitive market and you
can use this to take advantage
to get the best possible quote.
Increase excess
Insurance companies might be
willing to allow a discount on
your premium if you increase
your excess which will take
some of the pressure off the
insurer in the event of a claim.
Excess refers to the amount
you will have to pay when
you claim.
ANNUAL PAYMENTS
Instead of making monthly
payments, which is the
norm, rather make annual or
quarterly payments.
You could save on your
premium by making a onceoff payment.
Credit Score
Credit scores are used to check
the likelihood of potential
claims by clients. This is
because research has shown
that people with good financial
management skills are less
likely to make a claim.
Having sufficient
insurance cover
is vital
It is a good idea to go to an
insurer or broker specialising
in your industry, because their
policies are built to cater for the
unique intricacies of that particular
industry, says Dirsuwei.
Andrew
Bolton,
director
of Southsure, says it is also
important to ensure that your
broker is from an independent
brokerage with no vested interests
as well as possibly a member
of the Financial Intermediaries
Association of South Africa (FIA),
which advocates the highest levels
of professionalism and conduct.
According to Weston, a
BUSINESS INCUBATion
Get into
international
trade with ICT
incubator
In this months incubator focus,
we travel to the technology
incubator of Medo short for the
Micro Enterprise Development
Organisation. We spoke to
Noluthando Tutani, the project
manager at Medo to learn more
about the incubators services.
What is the name of
your incubator?
The incubator is called the
Micro Enterprise Development
Organisation (Medo) Information
Communication and Technology
(ICT) Youth Incubator. Medo will
be rolling out other incubators. All
the incubators are project-specific
and focused. This one is focused
on ICT and internet TV broadcast.
How would you describe
your focus?
The focus of the incubator is
on the ICT sector. The specific
location
the
Mobaneng
Precinct has been chosen to
leverage high speed fibre (FTTH)
bandwidth connectivity to the
internet as commended by Icasa.
The incubator will also host an
internet TV studio to facilitate IP
(internet protocol) utilising high
speed connectivity. The focus is on
supporting young entrepreneurs.
Where are you based and from
which areas do you recruit
new incubatees?
We are based in Johannesburg
and in Cape Town. Medo uses a
mobile entrepreneurship incubator
to engage with rural, township
and urban communities all over
South Africa. Trep is an acronym
for the word entrepreneur
we call the mobile incubator
Treppie. Treppie is equipped
with 10 computer work stations
with free wireless internet and
a meeting area. Treppie has
a team to assist community
members with basic computer
literacy skills. The community
is invited to apply via the Medo
website for future business
training skills in their area.
Which businesses are best suited
to join? For the ICT incubator,
the best businesses to join are
ICT businesses that use a lot of
technology to deliver their craft.
The incubator houses at least ten
permanent ICT businesses and
also provides virtual incubation.
How do they apply?
Entrepreneurs are invited to
apply via our website at www.
medo.co.za or via our mobile
incubator when its in their
area. They are also welcome
Noluthando Tutani
in your programme?
It depends on the number
of applicants that applied for
a specific programme. In a
Foundation
Business
Skills
Programme there are typically
between 25 and 40 businesses in
a programme at any one time.
Networking, networking...
BUSINESS
owner
Kopano
Ntsoane, co-founder of Modern
Entertainment,
credits
the
Micro Enterprise Development
Organisation (Medo) Information
Communication and Technology
(ICT) Youth Incubator with
the growth he has seen in his
business in the last four months.
Heres what he had to say...
How long have you
participated in the incubator
programme and when will
you exit?
I have been part of the
programme for four months
now, and I plan to exit after 12
months operating in this space.
I estimate that by that time
our revenue structures will be
properly in place.
How much did your turnover
and profitability grow
after joining?
On joining the incubator, we
began working professionally
with a clear vision in what
we would like to achieve in
2014. This has assisted us in
getting partnerships like Ster
Kinekor, Pitch Black Post and
www.SmallBusinessConnect.co.za
ADVICE
NETWORKING
I encourage all South Africans
to join a formal business chamber,
network or forum. You will find one
in every province in this country.
Business chambers, networks
or forums are excellent at providing
a safe space for entrepreneurs
to get support from other
entrepreneurs, get information or
opportunities and meet potential
funders or mentors.
Vuyisa
Qabaka
is
an
entrepreneur. Connect with him
on Twitter at @vuyisaq.
STARTING OUT
How to
start a
removals
business
BY PAUL CRANKSHAW
TRANSPORTING goods is the
life-blood of todays cities, as
consumers and businesses need
their possessions or products
moved from one place to another.
One area of opportunity in this
sector is removals helping
customers move home or office.
A
removals
business
specialises in packing, loading and
transporting furniture and other
goods from a home or an office.
When starting up, a useful
niche for small businesses to
target may be the homeowner
the ordinary consumer who does
not have a lot of cash to spend, but
needs help to move large and bulky
items. As a small enterprise, with
low overheads and high efficiency,
you can offer this service at a
good price.
As you grow, there could be
opportunities to expand your
services into the corporate market,
where margins could be higher.
COULD I DO IT?
Moving furniture and other goods
is a physically demanding job, with
much lifting and carrying, so you
need to be fit and strong. You also
need to be able work in all weather
conditions hot, cold or wet so it
is not for the faint-hearted! Each
job is likely to be different, with
its own challenges so make sure
that you are practical and patient,
and good at finding solutions that
are efficient and safe.
You must be a good planner
and organiser, keeping to a
schedule, so that you work to your
customers expectations. To do
this properly, you should be able
to estimate how long it will take to
load the required goods, and how
much space they will take up.
If you underestimate the work
required, you will lose money
and will probably delay your next
customer; this makes it difficult
to build a good reputation and
get referrals for more work.
Social skills are vital; you must
get on with people from different
backgrounds, and deal with
customers who are stressed.
MY TRAINING NEEDS
This industry is still largely
unregulated, so there are no
Decorating the truck with your logo and displaying your contact information will project a more professional image.
local services.
Customers may also just want
to move one or two large items
and dont have suitable transport
to do so. Small businesses that
are moving premises could also
use your services. However, some
smaller retailers who cannot afford
their own vehicles use a contractor
instead. Also, large retailers
may use your services if they get
very busy and dont have enough
transport to deliver. Homeowners
and businesses often need rubble
or rubbish to be removed, usually
during building operations. If
you offer this service, you will
probably need a different type of
vehicle to deal with these loads. If
the material is not too heavy and
the loads are fairly small, you may
manage with a trailer (a cheaper
option than a whole new vehicle).
PROMOTE YOURSELF
Here are some ways to get your
business known:
Get leaflets and flyers printed
and distribute them in your local
area. Target those households
or businesses that are more
likely to need your service soon.
For instance, drive around and
find homes with a For sale sign
outside; people who are planning
to move house will be more
interested in your service.
Advertise regularly in your
local community (or suburban)
newspaper; this is usually one of
the first places people look when
they need a removals service.
For community newspapers in
your area, look on the websites
of the Association of Independent
Publishers (www.aip.org.za) or
Caxton Publishers (www.caxton.
co.za), South Africas largest
publisher of suburban weeklies.
You could even set up your
own website, with information
about your services, basic prices,
her business.
I was able to employ an
additional designer, and could
purchase sufficient stock to see
us through our peak periods
and for our soon-to-be-launched
online store.
She believes her application
for funding was successful
because she had all her business
documents in place.
While the Tholoana Fund is
open to black-owned and blackmanaged businesses in all sectors,
the business must be a startup
in initial stages of operation.
For instance, the business must
be operational for at least six
months and must be under three
years old. Applications must
demonstrate an enterprises
commercial viability and job
creation potential. The business
also needs to be compliant
with tax laws and any other
www.SmallBusinessConnect.co.za
REVIEW
Big franchises like Burger King are opening their doors all over the country, providing aspiring franchisees with an array of opportunities to choose from.
Finance helps
franchisee on
path to success
by daniel bugan
WHEN Pieter Matlou wanted to
start his own computer retail
franchise he already had the
experience, the expertise and
the drive all he lacked was the
finance. But that all changed
when he read an article in a local
industry magazine.
Having worked as a technical
manager at a Matrix Warehouse
branch, Matlou had been toying
with the idea of buying his own
Matrix franchise for years, but
acquiring the finance proved a
huge stumbling block.
Says Matlou: Getting finance
was quite a daunting process.
I had tried several banks but to
no avail.
One day he picked up a South
African Franchise Warehouse
magazine and stumbled across
a story about a new franchise
In February, he received
confirmation
from
Business
Partners that his application for
R750 000 in finance to buy his
own Matrix Warehouse store in
Lakeside Mall, Benoni had been
successful.
I think they (Business
Partners) were persuaded by my
determination and passion as
well as my experience. I was more
than a good enough candidate,
says Matlou.
To secure the funding he put
down an own contribution of 20%
of the total financing.
The fund requires a minimum
contribution of 10% from the
franchisee.
He says what impressed him
most about Business Partners was
the way they assisted him through
the initial application process.
He also appreciated the
business skills training he
received from the business
financiers.
Business owners interested
in applying for funding from the
franchise fund can go to www.
businesspartners.co.za
Go to www.matrixwarehouse.
co.za for more information on
the computer retail franchise.
Contact Pieter Matlou on
011 918 8130.
A minimum
contribution
of 10% is
needed from
the franchisee
Van Biljon says the SA
Franchise Warehouse will handle
the
training,
scrutiny
and
monitoring of the franchisees.
The fund officially began
processing applications at the
beginning of this year.
It has already completed its
first few deals.
Those interested in buying
a franchise and applying for
funding can enquire online at
www.businesspartners.co.za
or
visit
www.southafrican
franchisewarehouse.co.za for a
list of franchise brands that are
accredited in terms of the rules
advice
www.SmallBusinessConnect.co.za
expected return.
Simply put, return is the
profit investors expect to make
on the amount they will invest in
your business over a period to be
agreed upon, usually expressed as
a percentage.
In the private equity and
venture capital space, the
expected return in unsecured
investments averages about 35%,
but it can be more, depending
on the level of risk investors are
exposed to in the business. Think
about it. These people withdraw
their money from secured and
Gcobani Ndabeni
Find them at
Shanduka Blackpages is an innovative online
portal that links procurement managers to 100%
black owned companies.
www.shandukablackpages.co.za
0861 725 225
BY GCOBANI NDABENI
ADVICE
BY PAUL HOBDEN
IT almost always seems like
those in the online world speak
a completely different language
to the rest of us. This often
requires interpretation in order
to fully understand, and to more
importantly realise the impact
the online world can have on
ones business.
The list of terms is long and
ever growing, but as a start here
THE CLOUD
Simply put, the cloud is the
network of computers on the
internet that can be used together
to provide a service to the enduser. So, rather than housing
an application or storing data
locally, it is stored in the cloud on
computers and servers that exist
across the internet.
SOFTWARE AS A SERVICE
Software as a Service (SaaS)
is a concept where software is
provided to the end-user as a
service, rather than as a piece of
software that is downloaded or
provided on a disc. The provider
takes care of things like the
hosting of the application, storage,
backups and upgrades. The
service can be paid for monthly
or even on a pay-per-usage basis
removing the once-off payment.
CROWDSOURCING
Crowdsourcing means getting the
resources required for a project or
piece of work from a wide variety
of people using the internet. As an
example, Wikipedia crowdsources
its information in order to create
the entries on its website and
maintain it.
CREATIVE COMMONS
Creative Commons is a form of
copyright that allows the usage of
work without a fee, provided it is
not for commercial again.
OPEN SOURCE
Open source is a software
development methodology which
allows everyone to have access
to the source code without
payment. The idea behind open
source is that the community of
software developers add to and
improve the code base so that all
parties benefit.
SEARCH ENGINE MARKETING
Google is the starting point for
most searches on the internet.
Search engine marketing involves
using Google to increase the
amount of traffic to a website.
There are two main arms of Search
engine marketing Search engine
optimisation, which affects how
well your site ranks on Googles
search results, and Paid search
which involves buying traffic from
Google by bidding for keywords
and paying every time someone
clicks on your advert.
RESPONSIVE DESIGN
As mobile devices have become
more popular for web browsing,
developers have had to consider
how websites appear on a
smartphone. Responsive design
is a method that allows a single
site to appear perfectly regardless
of the type of device be it a
cellphone, tablet or laptop. The
layout responds to the device and
adjusts accordingly.
PAYMENT GATEWAY
A payment gateway is an internet
service that allows credit card
transactions to be processed. Sites
that have an online store and allow
users to pay for an item online,
need a means to process the
credit card transaction. Payment
gateways facilitate this transaction
between the merchant, their
bank and a users bank. PayU is
an example of a South African
based payment gateway that
allows online retailers to process
credit cards.
www.proudlysa.co.za
TRENDING
The term trending refers to
an item on the internet that is
currently being mentioned on
social networks most frequently.
This is aided by hashtags (on
Twitter) which help identify a
conversation. Celebrities and
breaking news items are examples
of most likely trending topics.
Paul Hobden is head of small
business at MWEB.
www.SmallBusinessConnect.co.za
people
Balancing
religious
rights in the
workplace
BY BARNEY JORDAAN
IN a society with diverse religious
beliefs, employers are challenged
not only to be tolerant, but also
to accommodate diversity in
the workplace.
Given employers need for
efficiency in producing goods or
providing services, the question
is to what extent employees
religious beliefs and practices
must be accommodated. What
guiding principles have the
courts provided?
For instance, an employer asks
an employee to work on a Sunday
as required by the employees
employment contract, but is
informed that the employee is
a committed Christian whose
beliefs require him to attend
church and to observe the day
as a day of rest. Hence, he
refuses to work as required. May
the employer take disciplinary
action against this employee for
insubordination (refusal to obey a
lawful instruction)?
Or, assume that a Muslim
employee asks for time off on
a Friday afternoon to attend
prayers at the local mosque. This
happens to be the busiest time in
the employers shop, and letting
the employee go would result in
a loss of revenue. Accordingly,
the
employer
refuses,
but
the employee still leaves his
workstation to attend prayers. Can
the employee be disciplined for
insubordination or being AWOL?
Another example: A Rastafarian
arrives for a job interview at a
bank. He is an excellent candidate,
but makes it clear, when asked
whether he would be prepared to
cut his dreadlocks to comply with
the banks policy on employees
dress and appearance, that he will
not, because it would offend his
religious and cultural beliefs.
As a result, the bank does not
appoint him. Does this man have
an unfair discrimination claim
against the bank? These and other
interesting questions relating to
religion have recently come before
the courts. The cases involved,
among
others,
Rastafarians
who worked for the Department
of Correctional Services being
dismissed for refusing to adhere
to the departments policies,
The right to
practice ones
religion is
not absolute
However, they have also
indicated that the right to
practice ones religion, like all
other fundamental rights, is not
absolute. The right to freedom
of religion may be limited by
other rights in this case, the
employers right to freedom of
economic activity (i.e. the right to
conduct business).
However, in the same way
that an employees rights are
limited by employers, the reverse
is also true: the employer cannot
ride roughshod over the rights of
employees. When rights clash, a
balance must be struck.
The courts have developed two
principles in striving to achieve this
balance. The first is the obligation
on the employee who feels that his
or her religious beliefs are being
jeopardised or threatened by the
employers requirements, policies
or demands, to make his or her
beliefs known to the employer.
BY ASHLEY MAMA
IT always surprises me when
businesses have these elaborate
procedures when hiring. Yet,
when it comes to a sales position,
the outlook is a little different
and procedures are not executed
with as much enthusiasm.
Here are three important
factors to consider -before hiring
a salesperson
REVENUE
Salespeople have the biggest
impact on direct revenue in
almost any company. They are
the lifeblood of the business.
Stripping it down to the basic
elements, they keep everyone
employed No revenue, no
business. No business, no job.
Ashley Mama
BRANDING
Salespeople are the custodians of
the businesss brand. How these
salespeople conduct themselves
while in your employ, can either
enhance or hurt your business
brand. Consider how often you
CONSUMER LINE
Sales people are the direct
communication line between the
consumer and the business. They
spend the most time liaising with
clients and prospective clients.
Information that can improve
service, increase revenue, or
damage company reputation
is delivered to you via this
salesperson. Are you sure you
want to hire a broken telephone.
Ashley Mama has been an
entrepreneur all his life. Visit
www.xvss.co.za for more
information.
REVIEW
The " comfortable truck-like" Isuzu KB 250 is not very fast, but it is built to work.
BY WALLACE DU PLESSIS
FORD has always made great
cars - good for hard-working
small business owners to use as
company cars. Just think about the
history: Model T, Model A, Anglia,
Escort, Cortina, the list goes on
Our generation is lucky to get
the Fiesta and its slightly cheaper
little sister, the Figo. The Figo,
which is actually the previous
generation Fiesta, is slightly
down-specced and made in India,
but with Ford quality control.
Fiesta comes in a wide variety
of models from the five-door
Ambiente 1.4 at R176000 to the
sporty three-door ST boy racer
at R267700. The 1.0 Ecoboost
turbo petrol models range from
R226000 to R247300.
The Figo range starts at
R129800, topping off with the
1.4 TDCi at R139400. They
are well priced and equipped,
offering great basic wheels with
a touch of finesse. These engines
are ridiculously economical for a
petrol engine and can give fuel
consumption around 5 litres per
100 km, but I got 7 litres per 100
km. Ford claims less than 4 litres
per 100 km on the open road, and
the 1.6 TDCi turbo diesels use
less than 4.5 litres per 100 km,
according to Ford. All the Fiestas
are a real pleasure to drive.
The handling and road-holding
is class-leading and much better
than the older model. Finally,
we get a small car where the
electronic steering lets you feel
INSTALMENT SALE
This is the new version
of the old hire purchase (HP)
agreements. The vehicle only
becomes yours only once you
make the final payment.
Value-Added Tax (VAT) is
capitalised onto the principal
debt or paid at the start of the
agreement as an initial payment.
Your copy of the agreement can
be used as a VAT invoice, if you
are able to claim input tax. There
are no VAT implications on early
settlement. The asset should
be capitalised according to
Generally Accepted Accounting
Principles (GAAP) and the liability
reflected on your balance sheet.
FINANCIAL LEASE
With a financial lease, the
deposit and balloon payments
can be negotiated. You will own
the asset at the end of the lease.
Lease payments are tax
deductible. If an input credit
has been claimed in respect of
VAT paid, tax deductions will
be limited to lease payments.
Your copy of the agreement
serves as a VAT invoice, if you
are able to claim an input tax.
www.SmallBusinessConnect.co.za
DIRECTORY
Business Support
Service Directory
The Department of Trade
and Industry
(DTI)
Companies and
Intellectual Property
Commission (CIPC)
Small Enterprise
Development Agency
(Seda)
National Youth
Development Agency
(NYDA)
Limpopo Economic
Development Agency
(Leda)
Royal Bafokeng
Enterprise Holdings
(RBEH)
National Empowerment
Fund (NEF)
Free State
Development
Corporation (FDC)
Funding
of
black-owned
and
empowered businesses
Woman-owned and other targeted
business funding
Investor Education/NEF iMbizo
Post investment mentorship
Be older than 18 years, the business
must be economically viable and must
not be involved in illegal practices, tobacco
or gambling
011 305 8000
applications@nefcorp.co.za
www.nefcorp.co.za
Mpumalanga Economic
Growth Agency
(Mega)
Business
development support for
business owners
Training programmes for startups, cooperatives and franchisees
Sponsor between 60% and 90% of fees of
an approved service provider
Tender advice, networking and business
linkages opportunities
Technical support
Export readiness assessment for
business owners
Be 18 years or older, able to run the
business on a full-time basis and have a
valid South African Identify Document
0860 103703
info@cipc.co.za
info@seda.org.za
www.cipc.co.za
www.seda.org.za
www.nyda.gov.za
Suppliers to the South African National Parks are creating jobs in the local communities.
He
says
construction
companies that want to become
a service provider to SanParks
must ensure that they have
skilled workers who can deliver
quality work.
That
is
the
reason
why I secured the contract
with SanParks.
Nhlanhla Nkuna, owner of
Mbawazi Trading Enterprise, says
since she secured a contract last
year to supply the Kruger National
Park with towels, her turnover has
increased by six percent.
She says she applied for the
tender after it was advertised in
the City Press newspaper
She advises those who want