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For your convenience, here is the text of the Windows Error Reporting section of

the Windows privacy statement. To see the latest version, please visit the onlin
e version of this privacy statement at http://go.microsoft.com/fwlink/?LinkId=28
0262.
What this feature does
Windows Error Reporting helps Microsoft and Microsoft partners diagnose problems
in the software you use and provide solutions. Not all problems have solutions,
but when solutions are available, they are offered as steps to solve a problem
you've reported or as updates to install. To help prevent problems and make softwa
re more reliable, some solutions are also included in service packs and future v
ersions of the software.
Information collected, processed, or transmitted
Many software products are designed to work with Windows Error Reporting. If a p
roblem occurs in one of these products, you might be asked if you want to report
it.
Windows Error Reporting collects information that is useful for diagnosing and s
olving a problem that has occurred, such as where the problem happened in the so
ftware or hardware, the type or severity of the problem, files that help describ
e the problem, basic software and hardware information, or possible software per
formance and compatibility problems. If you use Windows to host virtual machines
, error reports sent to Microsoft might include information about virtual machin
es.
Windows Error Reporting also collects information about apps, drivers, and devic
es to help Microsoft understand and improve app and device compatibility. Inform
ation about an app might include the name of the app's executable files. Informati
on about devices and drivers might include the names of devices you've installed o
n your PC and the executable files associated with those devices' drivers. Informa
tion about the company that published an app or driver might be collected.
If you choose to enable automatic reporting while setting up Windows, the report
ing service will automatically send basic information about where problems occur
. In some cases, the reporting service will automatically send additional inform
ation to help diagnose the problem, such as a partial snapshot of PC memory. Som
e error reports might unintentionally contain personal information. For example,
a report that contains a snapshot of PC memory might include your name, part of
a document you were working on, or data that you recently submitted to a websit
e.
To help diagnose certain types of problems, Windows Error Reporting might create
a report containing extra information, such as log files. Before sending a repo
rt containing this additional information, Windows will ask if you want to send
the report, even if you've enabled automatic reporting.
After you send a report, the reporting service might ask you for more informatio
n about the problem that occurred. If you choose to provide your phone number or
email address in this information, your error report will be personally identif
iable. Microsoft might contact you to request additional information to help sol
ve the problem you reported.
Windows Error Reporting randomly generates a number called a globally unique ide
ntifier (GUID) that is sent to Microsoft with every error report. The GUID lets
us determine which data is sent from a particular computer over time. The GUID d
oesn't contain any personal information.
To help protect your privacy, the information is sent encrypted via SSL.
Use of information
Microsoft uses information about errors and problems reported by Windows users t
o improve Microsoft products and services, as well as third-party software and h
ardware designed for use with these products and services. We use the GUID to de
termine how widespread the feedback we receive is and how to prioritize it. For
example, the GUID allows Microsoft to distinguish between one customer experienc
ing a problem one hundred times and one hundred customers experiencing the same
problem once.
Microsoft employees, contractors, vendors, and partners might be provided access
to relevant portions of the information collected, but they're only permitted to
use the information to repair or improve Microsoft products and services, or thi
rd-party software and hardware designed for use with Microsoft products and serv
ices. If an error report contains personal information, Microsoft doesn't use the
information to identify, contact, or target advertising to you. However, if you
choose to provide contact information as described above, we may use this inform
ation to contact you.
Choice and control
If you choose express settings while setting up Windows, Windows Error Reporting
will automatically send basic reports to check for solutions to problems online
. If you choose to customize settings, you can control Windows Error Reporting b
y selecting Use Windows Error Reporting to check for solutions to problems under
Check online for solutions to problems. After setting up Windows, you can chang
e this setting in Action Center in Control Panel.
For more information, see the Microsoft Error Reporting Service privacy statemen
t at:
http://go.microsoft.com/fwlink/?LinkId=50163

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