Launch Guide bizhub C300/C352(P)

bizhub C352(P)/C300
Sovereign


Launch Guide bizhub C300/C352(P)


Launch Guide bizhub C300/C352(P)



Intro:

Konica Minolta is pleased to announce the bizhub C300 and bizhub C352/C352P, the
newest additions to the award-winning bizhub product family. The bizhub C352 and
C300 are compact digital, laser-based, color multifunctional devices that has been
designed to meet the needs of color and monochrome environments.

They are an excellent monochrome replacement and can easily meet the needs of
those customers that require high-quality, professional-looking color output. The
bizhub C352P is the printer-only version of the C352. It has been designed to meet
the needs of those customers that only require monochrome and color print output,
those users that do not have a need for an MFP device.

The bizhub C352 and C352P offer 35-ppm output in both color and black-and-white
(C300 offers 30-ppm output in both color and black-and-white), enabling users to
maintain a high level of productivity and efficiency independent of the type of output.
The C352, C352P and C300 are compact size units, modelled after black-and white
devices, to enable end users to replace monochrome devices with this versatile color-
based multifunctional device.

Contributing to their small footprint is the ultra-compact multi-array laser diode print
head, developed entirely by Konica Minolta as is the Emperon Print Controller
introduced with the C450 and incorporated into every printer-copier based product
introduced since that time. This clearly illustrates Konica Minoltas expertise in
optical as well as printer technologies.

Following in the footsteps of the bizhub products previously introduced, the C352 and
C300 have been designed to support the efficient use of office information, whether it
is color and/or black-and-white. This means providing a highly productive and intuitive
means of inputting data, managing data, distributing data and outputting data. The
C352P has been designed to provide high-quality color and monochrome output.

The bizhub C352 and C300 offer standard network printing (PS Level 3 and PCL),
standard network scanning (Email, FTP, SMB, HDD) and advanced digital copying
capabilities. Super G3 faxing is available as an option.

Launch Guide bizhub C300/C352(P)

Launch Guide bizhub C300/C352(P)

T Ta ab bl le e o of f C Co on nt te en nt ts s: :

1 1. . S So ov ve er re ei ig gn n c co ol lo or r d de ev vi ic ce es s
1.1. Product Positioning
1.2. Market Trends
1.3. Attachment Ratios
1.4. First Shipment
2 2. . F Fe ea at tu ur re e S Se et t
2.1. Improvement Overview
2.2. Technical Improvements
2.3. New Features
3 3. . P Pr ri ic ci in ng g
3.1. Hardware Pricing

4 4. . C Co om mp pe et ti it to or r C Co om mp pa ar ri is so on n
4.1. Competitors bizhub C300
4.2. Competitors bizhub C352

5 5. . S Se er rv vi ic ce e C Co on nc ce ep pt t
5.1. Product Overview
5.2. Service point of view
5.3. Service ability evaluation
5.4. Service support tool
5.5. Service training



Launch Guide bizhub C300/C352(P)


1 Sovereign color devices
1.1 Product Positioning
bizhub C300/C352
The Konica Minolta bizhub C352 is
positioned as a 35-ppm color and
35-ppm monochrome engine
designed to replace Segment 3
monochrome products as well as
serve as color device for those
environments that demand high
quality color output. The bizhub
C300 is positioned as a 30-ppm
color and 30-ppm monochrome
engine designed to replace
Segment 2 monochrome products as well as serve as a color device for those environments
that demand high quality color output. For those work environments or markets that require
professional color management and graphic arts functions, there is an optional Fiery
Controller available to meet these needs.

As standard printers, the bizhub C352 and C300 offer PCL6 and PostScript Level 3 print
drivers and Konica Minoltas home grown print controller, the Emperon Print Controller. As
digital copiers, they offer many advanced digital functions, including various color settings,
Booklet creation, Date/Time Stamp, Page and Distribution Numbering and versatile finishing
settings. As scanners, the bizhub C352 and C300 offer standard Scan-to-Email, Scan-to-
SMB, Scan-to-HDD and Scan-to-FTP. When the optional Fax Kit is installed, the bizhub
C352 and C300 also support Super G3 (33.6kbps modem) faxing.

The bizhub C352 and C300 are all-in-one color information input and output sources,
designed to function as the hub of the work environment and to improve workflow
efficiency. Their purpose is to digitize, share, utilize and distribute information.


Launch Guide bizhub C300/C352(P)


Positioning Summary
The new bizhub C352/300
and its printer version
bizhub C352P extend and
enhance the Konica Minolta
colour portfolio :
The bizhub C250 is Konica
Minoltas answer to the
colour-capable hybrid
devices from competitors!
While it will be priced
competitively the bizhub
C250 nevertheless offers
real high-quality colour as well as an outstanding productivity for its target market. Never
forget that we are competing here with a 4-cycle product which enables the identical high
colour and monochrome speed! The bizhub C250s key feature is that its Emperon-driven (a
Fiery controller is not marketed), its key benefit the absolute flexibility it provides to the office
environment. With such assets the bizhub C250 should also allow us to develop new sales
channels at the lower end of the market.
The bizhub C300 on the other hand offers productivity to the office environment as its key
benefit: Its key feature is the high monochrome and colot speed of 30 ppm.
With an identical b/w and mono speed of 35 ppm the next model in our colour line-up, the
bizhub C352, provides productivity to colour-centric environments. Its two key features are
the optional Fiery controller and an enhanced security functionality. In many ways this model
is the perfect solution for the graphic arts market where the faster monochrome speed of the
bizhub C450 is of little importance.
Last but not least the bizhub C450 excels with its high monochrome speed of 45 ppm
again the key benefit is productivity for the office environment! This in combination with
impressive 35 colour pages/minute make the C450 suitable for limited print runs of almost
anything, including reports, handbooks and meeting minutes just as much as marketing
materials! Key features of the bizhub C450 are its flexible overall performance and its two
controller alternatives Emperon as well as Fiery.

Launch Guide bizhub C300/C352(P)

1.2 Market Trends
1.3 Competitive Trends
The growing adoption of colour printing is having dramatic impact on the office hardware
market. The installed base of colour devices in Western Europe is expected to be three times
the installed base of monochrome devices by 2008. This represents a tremendous market
opportunity as colour printing becomes more widely adopted and increasingly affordable.
The key driver to growth in the colour market is the emergence of the Color Capable
Devices. These devices produce colour pages at a competitive cost and output monochrome
pages at a price that is comparable to that of monochrome copiers/printers. Furthermore, the
capital cost of a color capable represents only a small premium over monochrome
copier/printers, and color capable offer features and functions that match the best
monochrome copiers/printers.
There are two types of color capable available on the market, namely colour-enabled
devices and colour- centric devices. Colour- enabled devices offer monochrome
production speeds that are two to four times faster than colour. These devices are displacing
existing black & white copiers and driving more colour pages in the office. As time goes on,
they are expected to begin replacing office inkjet devices as well. Meanwhile, colour-centric
offer monochrome speeds that are relatively consistent with colour production speeds. These
devices will drive more cost-competitive colour technology in the professional print space as
businesses begin to recognise the cost benefits of using them for printing in-house rather
than outsourcing.
The workgroup is an important and growing area of the office market and has seen dramatic
growth in colour printing. While unit shipments of copiers in the workgroup environment
increased 13.1% between 2003 and 2004, sales colour-capable devices increased 67%
during the same timeframe. This trend is expected to continue over the next two or three
years.
Colour laser printing is another key area that has displayed remarkable growth. Western
European placements of colour laser printers showed grew by more than 40% between 2003
and 2004. Prices for colour laser printers continue to decline, increasing the acceptance and
deployment of colour page printers in office environments.
Document management systems and colour capabilities of new printer-based multifunctional
peripherals (MFPs) are improving productivity and reducing costs by automating business
processes. These devices offer centralised office functions such as printing, faxing, and

Launch Guide bizhub C300/C352(P)
copying in a single device, as well as software solutions that transfer paper-based
documents into electronic format.
Many buyers are moving to MFPs to consolidate their existing devices, replacing multiple
single-function printers, copiers, fax machines, and scanners with one MFP device. The real
value, however, lies in the solutions and customisation features that are offered. These can
bring significant savings when handling, processing, and storing hard copies.
As the color copier market grows and the push to replace monochrome products is well
under way, competitive manufacturers are expanding their product line with color devices
offering increased speed, smaller footprints, versatile and standard multifunctional modes,
increased productivity and higher reliability. The goal is to provide the speed, size and
multifunctional modes of conventional monochrome products as well as the high productivity
and reliability levels characteristic of black-and-white devices.
The goal of these color copier products is to spur the replacement of monochrome products
with color products, yet still maintain the quality monochrome output available to customers
at affordable costs. Manufacturers realize that in order for this transition to take place the
cost-per-print for monochrome output must match that of monochrome products.
Competitors are also making sure that these color products offer the security features
demanded in todays markets. They continue to improve upon and expand the security
capabilities available so that they can meet high-level government demands as well as
workgroup security demands.


Launch Guide bizhub C300/C352(P)

Color Usage
Another way to segment the market
is by the amount of color output.
Looking at the market from this
perspective is important because it
provides insights about the type of
color device that may fit best. As
shown in the Figure below, the
creative environment has the most
frequent color output with low to
moderate volumes. Creative
customers will primarily use color-
centric devices in the personal and workgroup environments. The general office environment
has low to moderate volumes with occasional color requirements. These customers will
primarily use monochrome and color-capable devices in the personal and workgroup
environments. The production market has the highest volume requirements and a
wide range of color requirements. Customers in this environment will have a mix of products
that provide optimal speeds, operating costs, print quality, and paper handling.

C Cr re ea at ti iv ve e M Ma ar rk ke et t
The creative market includes end-users that are designing graphics-intensive color
applications such as marketing collateral and publications. Their primary focus is creating
documents. Creative people typically have been trained in graphic design and use the most
sophisticated software tools (i.e. Quark Xpress, Adobe InDesign). People in the creative
segments tend to be printing all or most of their jobs in color. They tend to have the highest
quality and paper handling requirements. Examples include design agencies, creative
departments within advertising agencies, prepress imaging service bureaus, and desktop
publishing specialists within medium-sized and large companies.

G Ge en ne er ra al l O Of ff fi ic ce e
The general office includes the end-users that create documents to support their work tasks,
but document creation is typically not their primary job function. General office workers tend
to use general office applications (i.e. MS Office), simpler creative tools (i.e. PowerPoint),
and other industry or company specific business applications (i.e. CRM, ERP, accounting).
Most office workers have an occasional need for color, although some have more frequent
requirements. Examples of general office departments include accounting, human resources,
legal, sales, and industry-specific departments (i.e. engineering, claims processing, customer
service).

Launch Guide bizhub C300/C352(P)

1.4 Attachment Ratios
The standard configuration of bizhub C300/352 includes:
2 x 500 sheet universal trays
1024 MB memory
40GB HDD
100 Sheet Multi-Bypass
PCL6c and PostScript3 controller
Ethernet NIC
MK-704 [only bizhub C352]





DF-608 90%
FS-514 50%
SD-503 15%
MT-501 5%
PK-510 20%
IC-406 25%
CD-25 50%
PC-103 20%
PC-203 15%
PC-403 25%
FK-502 25%
ML-501 3%
SC-503 3%


Launch Guide bizhub C300/C352(P)
First Shipment
Many of the options for the bizhub C250 are compatible with existing products and are
therefore already available. However, next year the finishing options now proposed for the
bizhub C250 will be discontinued and replaced by new finishers which will then be marketed
exclusively with the bizhub C250.
Since the Phase I release of the bizhub C250 is based on the Phase I release of the bizhub
C450, also the availability of the enhanced features for bizhub C250 will be in line with the
second phase of bizhub C450.



Launch Guide bizhub C300/C352(P)
2 Feature Set
2.1 Improvement Overview
In the table below key specifications of bizhub C300/352 are compared with those of the
bizhub C351 and bizhub C350:
bizhub C250 bizhub C300 bizhub C350 bizhub C351 bizhub C352 bizhub C450
Exposure Laser Laser LED LED Laser LED
Fusing Roller Belt Roller Roller Belt Roller
Copy Std Std Std Std Std Std
Print PCL/PS PCL/PS PCL PCL/PS PCL/PS PCL/PS
Scan Std Std Std Std Std Std
Fax Opt Opt N/A Opt Opt Opt
Speed Color PPM 25 30 22 35 35 35
Speed Mono PPM 25 30 35 35 35 45
Speed OPM [max] 25 65 35 35 65 35
WUT 110 sec. 72 sec. 99 sec. 99 sec. 72 sec. 99 sec.
FCOT Mono 8.4 sec. 6.5 sec. 6.8 sec. 6.8 sec. 6.5 sec. 5.5 sec.
FCOT Color 11.7 sec. 8.5 sec. 12.9 sec. 8.5 sec. 8.5 sec. 8.5 sec.
Memory std 1024MB 1024MB 256MB 1024MB 1024MB 1024MB
Memory max. 1024MB 1280MB 512MB 1280MB 1280MB 1280MB
HDD 40GB Std. 40GB Std. 40GB Opt. 40GB Std. 40GB Std. 40GB Std.
Paper Weight max. 256g/m [1
st
tray]
256g/m [1
st

tray]
256g/m [1
st

tray]
256g/m [all
trays]
256g/m [1
st

tray]
256g/m [all
trays]
Duplex Weight max. 256g/m 256g/m 90g/m 256g/m 256g/m 256g/m
Controller Std Emperon Emperon Desteny Emperon Emperon Emperon
Controller Opt. N/A IC-406 IC-401 IC-402 IC-406 IC-402
ADF Belt Slit Belt Belt Slit Belt
Finisher Floor/Embedded Embedded Floor Floor Embedded Floor
Duplex Opt/Std Std Opt. Std. Std. Std.
bizhub OP Yes Yes N/A Yes Yes Yes
bizhub Open API Yes Yes N/A Yes Yes Yes
Authentication Yes Yes N/A Yes Yes Yes
Banner Yes Yes N/A Yes Yes Yes
Weight 94kg 100kg 100kg 125kg 103kg 125kg

Launch Guide bizhub C300/C352(P)

2.2 Improvements compared to bizhub C250


Compared to the bizhub C250, as well as bizhub C351 and bizhub C450, several technical
and hardware improvements could be implemented that support higher specification and
improved usability.

1. Document Feeder DF-608
The DF-608 incorporates well known and proofed b&w technology for the new color
devices. The DF-608 supports 1pass scanning via a slit glass instead of moving the
original over the complete glass platen (eg. DF-601 C250, C351 and C450). This
increases the overall scanning speed bw up to 65 and color up to 51 - , lowers the
acoustic noise and improves feeding capabilities and reliability. Combined with the
unique Konica Minolta Dust Prevention System (see No. 2.3.2) that used, the DF-608
provides state-of-the-art document feeder technology.

Launch Guide bizhub C300/C352(P)


2. Embedded Finisher FS-514
As well coming from current bw line-up,
the FS-514 brings a new feature set to
the color devices. As first embedded
type finisher for tandem color
machines, it offers 2 major
improvements compared to floor type
versions (e.g. FS-603)
1. Finisher that can be equipped with the full feature set that usually can only be
supported by minimum 2 floor type versions, plus the availability of the Mailbin option.
2. Overall space saving compared to floor type models. Specification wise, the FS-514
does not stand behind the floor type versions, as it support as well specifications like
50 sheets stapling (standard), 15 sheets booklet (option), thick cover support and an
optional separator tray for e.g. fax output.

3. Mailbin Option MT-501
Like the FS-514, it is the first time that Konica Minolta introduces a real mailbin option for
the colour line up. Coming with 4 additional output trays (max. 7 addressable bin) and an
output capacity of 125 sheets each, it is a great addition for the office environment to
separate print output by department or workgroup.

4. Belt Fusing system
In comparison to the current fusing system of the C250, the new belt fusing system
support 3 major improvements. a) fastest warm up time of 72 seconds b) higher lifetime
of 300k and c) gloss mode functionality.

5. Bypass
Even if it is just a basic change, the paper size sensors are an important improvement vs.
the sensor less bypass of C250. In addition, the more stable version of the C351 and
C450 was used for the new models. However, bypass capacity stays at 100 sheets.

6. Fiery IC-406 and System 8e
Mainly the availability of a Fiery controller for C300 and C352 is already a step forward
compared to C250, as it offers the necessary functionality to professionally serve the
graphical environment. However, with the new System 8e, the Fiery IC-406 offers as well

Launch Guide bizhub C300/C352(P)
a complete functionality set to serve the office market with functions like authentication
and box functionality. Other improvements compared to the current IC-402 Version 1, are
- new 80 GB harddrive
- new Fiery Unidriver
- Virtual Printer as part of the HotFolder Option
- Adobe CSPI 3017 passing Altona Test Suite
- RGB Subsitution to support RGB colors nest to spot colours with the standard feature
SpontOn.

7. Phase 2.0
New functionality, software applications and especially Open API 2 are given with this
new Phase, which will be the standard for both models. However, this is already an
available Phase for all other color models. Therefore it is not an improvement, but
definitely a highlight for these devices.

Launch Guide bizhub C300/C352(P)


2.2.1 Belt Fusing Unit
The new belt fusing system incorporates technical
improvements compared to the roller fusing system that
is currently used by bizhub C250, C351 and C450.
Besides the specification improvement of only 72
seconds warm-up time (vs. 99 or 110), it offers more
stability, reliability and allows to use the gloss mode
again.
The higher stability and reliability is already shown by
the increased lifetime of 300k (vs. 120k C250) which
has finally also a positive effect on the overall cost per
page. But as well the technical construction shows the
improvement, because the belt offers a larger contact
area, the temperature can be better transported to the
fusing roller. As well, it keeps the temperature more consistent over the complete surface.
Due to this, a better result in the evenness of the image surface is expected, especially on
thicker print media.
Finally the new fusing system eliminates the necessity of re-heating for the first print out.
While bizhub C351 and C450 have to reheat the fusing unit to full temperature after the first
page printed, the new belt system gets the necessary temperature from the start and does
not need to perform an addition reheating that will interrupt the print process.




Launch Guide bizhub C300/C352(P)



2.2.2 Document Feeder
Konica Minolta has developed a new,
high speed sheet-through ADF. It
offers significant faster scanning speed
at 65 opm in monochrome and up to 50
opm in full color mode.
The system can even accommodate
postcard size paper and scan both thin
and thick paper ranging in thickness
from 35 g/m up to 210 g/m at the same speed as plain paper!
The scanner glass features a dust-preventive coating to prevent adhesion of stick particles.
The step sheet prevents originals from making direct contact with the scanner glass while
passing, thus keeping the glass surface clean and free of dust. The ADF is also equipped
with Konica Minolta original dust reduction function, which
slides the scanner glass back and forth to remove the dust from
the scanning area. This gives Konica Minolta one of the
industries highest levels of streak noise suppression, while
ensuring extra quiet operation. On top of that we are offering
the scanner cleaner option for enabling the customer to
manually clean the slit glass area if required.

Scanner Movement Control
Normal Mode (High Speed Mode)
Each time the Power is turned on and followed after each
copy/scan job, the scanner glass moves over its full motion
range to enable the step sheet to remove any dust that has
fallen onto the glass surface. During each scan/copy job, the
scanner glass makes small movement after each scan to
minimise the generation of streaks caused by dust.
Dust reduction Mode (High Quality Mode)
In this mode the scanner glass moves over its full range after
each scan. This mode will help further reducing the possibility of
streaks caused by dust.

Launch Guide bizhub C300/C352(P)
Competitor Document Feeder Comparison
Konica Minolta Fuji Xerox Canon Ricoh
C352/C300 3535 iRC3170N Aficio 3245C
Sheet-Through Sheet-Through Sheet-Through Sheet-Through
Machine ppm 35/30 ppm 35 ppm 31 ppm 45 ppm
35/30 ppm 35 ppm 7 ppm 35 ppm
Left Left Left Left
Center Center Center Center
Feeding Originals Original Size Simplex B6SEF to A3 A5 to A3 B6 to A3 A5 to A3
Duplex B6SEF to A3 A5 to A3 B6 to A3 A5 to A3
Paper Weight Simplex 35 to 210 38 to 128 42 to 128 40 to 128
(g/sm) Duplex 50 to 128 50 to 128 50 to 128 52 to 105
Loading (sheet) 100 (80g/sm) 75 (Plain Paper) 50 80
100 ? ? 128
1000 ? ? 1200
Productivity 40 (114%) 45 (100%) 28 (90%) 42 (93%)
32 (80% of simplex) 20 (44% of simplex) 9 (32% of simplex) ?
65 (300dpi) 50 (200dpi) ? 50 (200dpi)
Yes No Yes ?
Dimension 592 560 565 570
548 510 538 518
130 120 122 150
Less than 14kg 12 8,5 10
Yes Special CCD N/A N/A
* Non touch transport
* Dust preventive coated
glass
* Dust pre-detecting
system (before scanning)
* Detecting & Correcting
system (scanning)
* Detecting & Correcting
system (scanning/black
vertical lines on white
background only)
* Pre-Detecting System
(Before scanning)
* Dust preventive coated
glass
Color
BW
Manufacturer
Machine
ADF Method
Photo
Color Drift Protection
Original Set Position
Paper Feeding
Fax Stamp
Lower Resolution opm *3
Duplex opm
Simplex opm
Max. Original Length (mm)
Min. Original Length (mm)
Vertical Line Protection
W (mm)
D (mm)
H (mm)
Weight (kg)


Launch Guide bizhub C300/C352(P)



2.3 New Features
bizhub OP control system
Already-existing systems have their limits. In order to
cope quickly, efficiently and reliably with rapidly changing
market trends and end-user demands, a new effective control system is needed. This new
integrated control system, called bizhub OP, handles multiple tasks (like
Copy/Print/Scan/Fax/Store Data) seamlessly and easily. Also, the Open Platform product
concept makes it possible to integrate the platform with different products for freer
customisation.

The bizhub architecture
boosts user productivity by
seamlessly linking all
functions under a single
control structure. The
Emperon Print System is a
controller platform
incorporating leading
technology to enhance performance. This new platform maximizes compatibility with printer
languages, operating systems and network environments, as well as improving printer driver
usability. The bizhub Open API will enable more user-specific fine-tuning by allowing third-
party software makers to create seamlessly integrated customized packages.

2.3.1 Copy Protection

For printed as well as copied documents the bizhub
C300/C352/C352P offers a selection of concealed security
watermarks such as "Confidential". To deter copying by
unauthorised people, the watermark becomes highly
visible upon re-copying a watermarked document. The
watermark menu suggests several phrases and patterns, or
the administrator can create and register a custom pattern.
The security watermark is effective even when
documents are copied on another brand of equipment.




Launch Guide bizhub C300/C352(P)
2.3.2 Encrypted PDF

In addition to the already supported PDF functionality of bw and colour multipage PDF or
colour multipage Compact PDF, C300 and C352 are offering a new highlight coming from the
Phase 2.0 functionality Encrypted PDF. For both PDF document types an additional
encryption can be selected, that not only encrypts the page information by 40 or 128bit, but
adds as well security functionality to protect the document. This security features includes
password protection for document opening, document editing, content copy and comment
adding. This new feature is not only a technology highlight, but as well a great addition to the
sophisticating scan distribution functionality of the bizhub C line up.

Launch Guide bizhub C300/C352(P)


3 Pricing
3.1 Hardware Pricing
bizhub C352 system pricing including
saddle finishing is almost the same as
C350, considering the feature set and
monochrome speed, its obvious that
C352 has a big advantage.
Even comparing with C351, C352 has
advantage in terms of price and high
speed new ADF scanning.
bizhub C300 is easier to aiming for
monochrome replacement with lower
pricing (around 10% lower than C352).

Comparing competitors colour capable
device, C300/C350 has very aggressive
pricing (C300 is 7% aggressive than
iR3170Ci, 21% aggressive than Aficio
3228C. C352 is 30% aggressive than
Aficio 3235C). Also, C300/C352 has
competitive price with competitors
monochrome device (C300 is 19% higher than iR2870, C352 is 23% higher than iR3570 and
22% higher than Aficio 3035PS)

3.2 Running Cost
Even as the same base engine as C250, C300/C352 has more aggressive colour &
monochrome CPP by having more aggressive T/C & I/U pricing, and longer life fusing unit.
Comparing with C350/C351, C300/C352 monochrome CPP is more aggressive in order to
enhance monochrome replacement, and colour CPP is in line with them.
Same as C250, we will offer two different running cost figures: the one with the assumption
that I/U and waste toner box will be exchanged by engineer, the other with consideration that
the customer will exchange as CRU without involvement of the service organization.


Launch Guide bizhub C300/C352(P)
4 Competitor Comparison
4.1 Competitors bizhub C300
Konica Minolta Canon Ricoh Sharp

Xerox
Model bizhub C300 iR C2620 Aficio 3228 MX- 2700
CopyCentre
C2636


Launch Date 2006/05 2004/10 2004/02 2006/01 2006/01
Speed
Color 30cpm 26cpm 20cpm 27 26
Mono 30cpm 26cpm 28cpm 27 36
Type Desktop Desktop Desktop Desktop Console
First Copy Time
Color 8.5 sec. 13.1sec 10.0 sec 8.9 sec 8.5
Mono 6.5 sec. 9.8sec 8.0 sec 6.3 sec 6.1
Warming UP Time 72 sec 360sec 101 sec 80 sec 30 sec
Zoom 25-400% 25-400% 25-400% 25-400% 25-400%
Continuous Copy 999 999 999 999 999
Copier Dimensions 648x755x770 mm 620x786x710 mm 670x698x859 mm 620 x 670 x 950 mm 1346 x 636 x 1116
Main Body Weight 100 kg 126Kg 152kg 126 kg 257
Resolution 600x600dpi 600x600dpi 600x600dpi 600x600dpi 600x600dpi
Color Depth 8 Bit 4 Bit 2 Bit
Paper Size A3+ to A6 A3 to A5 A3 to A6 A3 to A5 A3 to A5
Number of Mailboxes 1000 100 200
Paper Type 60-256g/m 64-209g/m 60-163g/m 60220g/m
Fusing System Fusing Roller Fusing Roller Fusing Roller Fusing Roller Fusing Roller
Exposure Laser Laser Laser Laser Laser
Copying System Tandem Tandem Tandem Tandem Tandem

Launch Guide bizhub C300/C352(P)

4.2 Competitors bizhub C352

Konica Minolta Ricoh Sharp Xerox
Model bizhub C352 Aficio 3235C MX-3501

C3545


Launch Date 2006/06 2005/06 2006/01 2004/10
Speed
Color 35 28 35 15
Mono 35 35 35 35
Type Desktop Desktop Desktop Console
First Copy Time
Color 8.5 sec. 8 sec 6.9 sec 8.5 sec
Mono 6.5 sec. 6 sec 4.7 sec 6.1 sec
Warming UP Time 72 sec 99 sec 240 sec 99 sec
Zoom 25-400% 25-400% 25-400% 25-400%
Continuous Copy 999 99 999 999
Copier Dimensions 648x755x770 mm 550x670x781 mm 645 x 670 x950 mm 1346 x 636 x 1116
Main Body Weight 84Kg 85 kg 115 kg 257 kg
Resolution 600x600 dpi 600x600 dpi 600x600 dpi 600x600 dpi
Color Depth 8 Bit 2 Bit 2 Bit 4 Bit
Paper Size A3+ A6 A3 A5 A3-A5 A3-A5
Number of Mailboxes 1000 200 ? ?
Paper Type 60-256g/m 64-160g/m 64-160g/m 64 - 220 g/m
Fusing System Fusing Roller Fusing Roller Fusing Roller Fusing Roller
Exposure Laser Laser Laser Laser
Copying System Tandem Tandem Tandem Tandem

Launch Guide bizhub C300/C352(P)

5 Service Concept
5.1 Product Overview
The product is designed for input and output of colour documents to increase the efficiency
of the office workflow. The product is a base for transmission and reception of colour
information. The bizhub C300 and bizhub C352/P can be equipped with the new ultra fast
ADF with slit feed and a high reliability. The bizhub C300 and bizhub C352/P are the first
colour MFP respectively printer with an embedded finisher which differs from bizhub C250.
The MFP series bizhub C300 and bizhub C352 can be equipped with the EFI controller IC-
406.
A new level of functionality for the bizhub series will be offered with the Phase 2.0 of the
Firmware, also the C250 can be up-graded with the Phase 2.0 F/W. Phase 2.0 enables the
connection of new options like Scan accelerator kit, Fax multi line kit, network capabilities,
security features and aligning copy and print functions.


5.2 Service Point of view

The bizhub C300 and the bizhub C352 are very similar in comparison with the bizhub C250
concerning the hardware, except the Fusing Unit. As already experienced by the bizhub
C250 the consumables are accessible from the font side. Which means, the customer can
handle easily the exchange of the Waste Toner, Imaging Units and Toner. The first PM
Service will be after 120.000 pages and its necessary for the exchange of the Image
Transfer Unit, Second Transfer Roller and Filters. The illustration below gives an idea how
easy the CRUs are accessible.
Also the Image Transfer Belt Unit is easy to replace which means a reduction of service time
respectively costs. The finishing options have not to be replaced as the excess is on the left
side of the machine.



Launch Guide bizhub C300/C352(P)


























An on demand delivery for the CRUs can be supported by the CS Remote Care system with
pre-indication of the end of life time of the units.
In case of the end of life time it is possible, to start immediately the delivery of units before
the customer recognises the machine stops. If at the same time another units near the end
of life time, it can be considered to deliver also this unit, to avoid an unnecessary delivery at
the next days.

5.3 Service ability evaluation

Already during the manufacturing of the products it was taken account to avoid failure on
single parts such as clutch or solenoids. Referring to the service actions the operability,
serviceability and simplification of the product are improved. In case of the operability the
replacement units are designed as CRUs and also the replacements of the other units (e.g.
Image Transfer Unit and Fusing Unit) are simplified.
bizhub C250
bizhub C300 bizhub C352/P
Line up
bizhub C250 CRUs < are identical to > bizhub C300 / C352/P CRUs
Image Transfer Belt

Launch Guide bizhub C300/C352(P)


5.4 Service Support Tool

For the bizhub C300 and bizhub C352 the CS Remote Care system offers the urgent
notification of the SCA codes, of Paper Jams, of Toner empty and periodical check. Further
more the machine management data collection and the following applications: KM Core,
Web Application, and local applications as Maintenance tool, Meter Reading tool and in the
future also a Parts Life Management System which release time is not fixed jet.
The Support of Mail Remote Notice is also available which acquires the machine data by
using the mail application or a mobile device. With the Internet-ISW its possible to rewrite
the bizhub C300 and bizhub C352 program. The below table gives an overview.

bizhub C300 bizhub C352
Function Interface Color 30/30 Color 35/35
CS Remote Care
RS-232C (GSM Modem) Supported Supported
NIC on IP controller Supported Supported
Fax Line
Support with
Phase 2.5
Support with
Phase 2.5
Data transmission by
e-mail instructions
NIC on IP controller
(Emperon controller)
Supported Supported
IISW (Internet In System
Writer)
NIC on IP controller
(Emperon controller)
Supported Supported


5.5 Training

As above mentioned the Hardware differences are not as significant, therefore BEU will not
offer a classroom training. We will offer training material which explains the enhanced
features of Phase 2.0 of the bizhub series.

Launch Guide bizhub C300/C352(P)

Konica Minolta Business Solutions Europe GmbH

Product Marketing Division
Office Marketing Group
Europaallee 17
30855 Langenhagen