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The federal government commissioned a report earlier this year to look into foreign credential recognition for newcomers to Canada. Environics Research conducted focus groups across the country, and found that skilled immigrants – including doctors and engineers -- say they still face huge obstacles to employment even when they’re qualified to work here. Language barriers and a requirement for “Canadian experience” in job postings were two of the biggest hurdles, the newcomers reported. Here is the report.
The federal government commissioned a report earlier this year to look into foreign credential recognition for newcomers to Canada. Environics Research conducted focus groups across the country, and found that skilled immigrants – including doctors and engineers -- say they still face huge obstacles to employment even when they’re qualified to work here. Language barriers and a requirement for “Canadian experience” in job postings were two of the biggest hurdles, the newcomers reported. Here is the report.
The federal government commissioned a report earlier this year to look into foreign credential recognition for newcomers to Canada. Environics Research conducted focus groups across the country, and found that skilled immigrants – including doctors and engineers -- say they still face huge obstacles to employment even when they’re qualified to work here. Language barriers and a requirement for “Canadian experience” in job postings were two of the biggest hurdles, the newcomers reported. Here is the report.
Contract !"ar# $ate: $ecember 12% 2013 $e&i'er( $ate: )arc* 21% 2014 FINAL REPORT Ne" $irections +or ,oreign Cre#entia& Recognition Final Report Prepared by: Environics Research Group Prepared for: Employment and Social Development Canada (ESDC) Ce rapport est aussi disponible en franais sur demande. For more information on this report, please e-mail: nc-por-rop-gd@hrsdc-rhdcc.gc.ca 33 Bloor St. East, Suite 9 !oronto, "# $%& 3'( )#*+,( - -ab&e o+ Contents E.ecutive Summary............................................................................................................i Sommaire...........................................................................................................................v /ntroduction........................................................................................................................( Bac01round.............................................................................................................................. ( $ethodolo1y............................................................................................................................. ( Detailed 2indin1s...............................................................................................................% Current Economic Situation in Canada.....................................................................................% )articipants3 4o5s in 'ome Country and in Canada..................................................................% Challen1es Gettin1 Career6related &or0 in Canada.................................................................+ /ssues around Certi7ication8Credentials8E9uivalence................................................................* 'o: )articipants Did or Did #ot )repare..................................................................................9 !erminolo1y around 2orei1n Credential Reco1nition..............................................................( ;:areness o7 Government )ro1rams and )erceptions o7 Responsi5ility...............................(- &hat )articipants 2eel Could Be Done..................................................................................(3 ;ppendices ;. Recruitment screener (En1lish and 2rench) B. Discussion 1uide (En1lish and 2rench) ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N ./.C0-12. S0))!R Employment and Social Development Canada (ESDC) commissioned Environics Research Group to conduct qualitative public opinion research to explore attitudes towards the issue of newcomers to Canada with professional desinations ettin their credentials reconi!ed in Canada" )et*o#o&og( Environics Research conducted a series of #$ focus roups with immirants to Canada between %ebruary $& and 'arch () $*#&" Sessions were conducted in +ancouver) Surrey) 'ontreal) ,oronto) -or. Reion and /rampton" ,he sessions in Surrey and /rampton were conducted in 0un1abi) the sessions in -or. Reion were conducted in 'andarin) the sessions in 'ontreal were conducted in %rench) and the sessions in +ancouver and ,oronto were conducted in Enlish" 2n each location) one focus roup was conducted with people who were permanent residents in Canada and had arrived within the past 3ve years" ,he second roup consisted of Canadian residents and citi!ens who had lived in Canada for 3ve to #4 years" 0articipants did not necessarily have any pre5immiration professional desinations or credentials themselves) and wor.ed in a wide variety of 3elds before and after arrivin in Canada" ,he roups each lasted approximately one hour and 6* minutes) and consisted of between 7 and #* participants (out of #* people recruited for each roup)" ,he twelve sessions were distributed as follows8 Date and time Group Composition %ebruary $&) 486* p"m" 0S, 2n Canada 4 yrs or less 9 +ancouver) /ritish Columbia (Enlish) %ebruary $&) :86* p"m" 0S, 2n Canada ; 4 yrs 9 +ancouver) /ritish Columbia (Enlish) %ebruary $4) 486* p"m" 0S, 2n Canada 4 yrs or less 9 Surrey) /ritish Columbia (0un1abi) %ebruary $4) :86* p"m" 0S, 2n Canada ; 4 yrs 9 Surrey) /ritish Columbia (0un1abi) %ebruary $:) 486* p"m" ES, 2n Canada 4 yrs or less 9 'ontreal) <uebec (%rench) %ebruary $:) :86* p"m" ES, 2n Canada ; 4 yrs 9 'ontreal) <uebec (%rench) i ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N 'arch &) 486* p"m" ES, 2n Canada 4 yrs or less 9 ,oronto) =ntario (Enlish) 'arch &) :86* p"m" ES, 2n Canada ; 4 yrs 9 ,oronto) =ntario (Enlish) 'arch 4) 486* p"m" ES, 2n Canada 4 yrs or less 9 -or. Reion) =ntario ('andarin) 'arch 4) :86* p"m" ES, 2n Canada ; 4 yrs 9 -or. Reion) =ntario ('andarin) 'arch () 486* p"m" ES, 2n Canada 4 yrs or less 9 /rampton) =ntario (0un1abi) 'arch () :86* p"m" ES, 2n Canada ; 4 yrs 9 /rampton) =ntario (0un1abi) ,he participants were recruited usin a database of individuals) identi3ed primarily throuh quantitative surveys) who have areed to be re5contacted for research purposes" Recruitment involves contactin persons on the list who live in the required eoraphic reions on a random basis and then screenin for eliibility accordin to the study desin" Statement of Limitations: <ualitative research provides insiht into the rane of opinions held within a population) rather than the weihts of the opinions held) as would be measured in a quantitative study" ,he results of this type of research should be viewed as indicative rather than pro1ectable" Use of resear!: ,his research will support the Government of Canada>s commitment to facilitatin the assessment and reconition of forein credentials and interatin newcomers and internationally5trained individuals into the Canadian labour mar.et" ,he total cost for completin this research is ?#**)&@4"@: (includin AS,)" Po"itia" Neutra"it# Certi$ation: 2 hereby certify as a Senior =Bicer of Environics Research Group that the deliverables fully comply with the Government of Canada political neutrality requirements outlined in the Communications 0olicy of the Government of Canada and 0rocedures for 0lannin and Contractin 0ublic =pinion Research" Speci3cally) the deliverables do not contain any reference to electoral votin intentions) political party preferences) standins with the electorate) or ratins of the performance of a political party or its leader" ii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N Sinature8 Dere. Ceebosh +ice 0resident) 0ublic DBairs Environics Research Group Dere."CeeboshEenvironics"ca (&#() @(@5$7#: Genera& ,in#ings: 0articipants were as.ed to select one word they felt best described the state of the Canadian economy" Fhen compared to their home countries) Canada>s economy was viewed quite favourably" 2n particular) Canada>s stable) resource5rich economy contrasted star.ly to that of other countries where poverty) economic insecurity) social unrest and often) political instability) were quite common" ,he sessions bene3ted from a rane of pre5 and post5immiration employment scenarios" Fhat can be observed is that expectations reardin post5immiration employment in lare part depended on three factors8 whether or not the immirant had a formal certi3cation in their home country) what the home country is and whether or not the immirant had pre5existin contacts or networ.s in Canada before immiratin" Certainly other factors weihed in but these were the more important ones mentioned by participants in terms of settin expectations" 2n the end) many participants came to Canada despite expectations that they would have to GdownradeH career5wise" ,hey wanted a better lifestyle) they wanted to live in a country that was more stable) safer and less corrupt) and they wanted to oBer a better future to their children" 2n terms of actual employment outcomes) participants were as.ed to identify two or three challenes they encountered in 3ndin wor. in Canada in their 3eld" ,he main obstacles mentioned are consistently iii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N Glac. of Canadian experience)H Glac. of Enlish lanuae s.illsH and Glac. of social capital"H ,he speci3c issue of formal reconition of credentials is seldom mentioned spontaneously" ,his is not considered by participants as the core of the problem" 0articipants see hue obstacles in ettin hired to 1obs in their 3elds 9 even if they do have all their papers in order" 'ost participants would aree that the formal reconition of certi3cations) derees) diplomas and licenses by Canadian post5 secondary institutions can be a challene but a surmountable one and the experience varies by country of oriin" Reconition of credentials and quali3cations becomes a somewhat diBerent .ind of challene when it comes to employers and professional societies" 0articipants feel most employers don>t understand the value of forein credentials and experience" Ds for professional societies) only a few were aware that they existed before immiratin to Canada) and few seemed to understand what role) if any) they played in assinin and reconi!in certain professional credentials" 'ost participants who had pre5arrival certi3cations admitted that they did little or no research on the issue of transferrin their credentials to Canada before immiratin" ,o the extent that they did any research) it was in the context of loo.in for 1obs in Canada or explorin 1ob prospects" Certainly) when iven the choice) participants would want to 3nd out as much as possible about their credentials and their career possibilities before immiratin" 0articipants who were supported in their pre5immiration research by contacts or networ.s in Canada seemed better prepared compared to those without such resources" ,he focus roups explored how participants miht interpret or refer to the process of forein credential reconition" Dmon participants) Gcerti3cationH was found to be the best word to describe what we refer to as Gforein credentials"H 0articipants see Gcerti3cationH as referrin to somethin tanible 9 a formal document) whereas Gquali3cationH is seen as a broader concept referrin to the total competency of a candidate" Dain in the context of forein credential reconition) althouh GinternationalH is a more appealin concept) participants aree that GforeinH is more accurate and less misleadin" G2nternationalH would include Canadians whereas GforeinH more speci3cally refers to countries and citi!ens outside Canada" iv ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N 0articipants were not very aware of existin overnment prorams in the area of forein credentials reconition" Fhen it comes to who should be ultimately responsible) they feel it should be the federal overnment) althouh the actual execution of prorams should be up to a wide rane of bodies) includin local and provincial overnments) community orani!ations) industry orani!ations and private sector employers" ,here was a clear desire for reater federal overnment involvement" Canada>s overnment has a lot of credibility amon participants therefore any proram with its endorsement elicits reater trust" ,here was a eneral consensus amon participants that the immiration application process needs to include an awareness and education component speci3cally dedicated to forein credential reconition and wor.in in Canada" 2nformation molded to each profession was considered ideal" %rom the participants> perspective the more details the better and the sooner they can 3nd out about these details in their immiration process) the better" ,here was also a sense that the Government of Canada should be wor.in closer with professional societies and with employers" v ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N SO))!1R. Emploi et DIveloppement social Canada (EDSC) a charI le Groupe de recherche Environics d>eBectuer une recherche d>opinion publique qualitative pour explorer les attitudes sur la reconnaissance des titres de compItences professionnelles des nouveaux venus au Canada" )3t*o#o&ogie Recherche Environics a prIsidI une sIrie de #$ roupes de discussion avec des immirants au Canada entre le $& fIvrier et le ( mars $*#&" Ces sIances ont eu lieu J +ancouver) Surrey) 'ontrIal) ,oronto) dans la rIion d>-or. et J /rampton" Ces sIances J Surrey et J /rampton se sont dIroulIes en pend1abi) les sIances dans la rIion d>-or. se sont dIroulIes en mandarin) celles de 'ontrIal en franKais et celles de +ancouver et de ,oronto en anlais" L chaque endroit) un roupe de discussion rIunissait des personnes qui Itaient rIsidentes permanentes au Canada et s>y Itaient Itablies moins de cinq ans auparavant" Ce second roupe se composait de rIsidents et de citoyens canadiens Itablis au Canada depuis cinq J #4 ans" Ces participants ne dItenaient pas nIcessairement de titres professionnels avant leur immiration et avaient travaillI dans une variItI de domaines avant et aprMs leur arrivIe au Canada" Ces sIances ont durI environ @* minutes et comprenaient de 7 J #* participants (sur #* recrutIs pour chaque roupe)" Ces #$ sIances ont ItI rIparties comme suit 8 Date et !eure Composition du %roupe $& fIvrier) #:h6* AN0 Du Canada 4 ans ou moins 9 +ancouver) Colombie5 /ritannique (anlais) $& fIvrier) #@h6* AN0 Du Canada ; 4 ans 9 +ancouver) Colombie5 /ritannique (anlais) $4 fIvrier) #:h6* AN0 Du Canada 4 ans ou moins 9 Surrey) Colombie5 /ritannique (pend1abi) $4 fIvrier) #@h6* AN0 Du Canada ; 4 ans 9 Surrey) Colombie5/ritannique (pend1abi) $: fIvrier) #:h6* ANE Du Canada 4 ans ou moins 9 'ontrIal) <uIbec (franKais) $: fIvrier) #@h6* ANE Du Canada ; 4 ans 9 'ontrIal) <uIbec (franKais) & mars) #:h6* ANE Du Canada 4 ans ou moins 9 ,oronto) =ntario (anlais) v ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N & mars) #@h6* ANE Du Canada ; 4 ans 9 ,oronto) =ntario (anlais) 4 mars) #:h6* ANE Du Canada 4 ans ou moins 9 RIion d>-or.) =ntario (mandarin) 4 mars) #@h6* ANE Du Canada ; 4 ans 9 RIion d>-or.) =ntario (mandarin) ( mars) #:h6* ANE Du Canada 4 ans ou moins 9 /rampton) =ntario (pend1abi) ( mars) #@h6* ANE Du Canada ; 4 ans 9 /rampton) =ntario (pend1abi) Ces participants ont ItI recrutIs J l>aide d>une base de donnIes d>individus identi3Is surtout par des sondaes quantitatifs ayant consenti J Otre 1oints de nouveau J des 3ns de recherche" Ce recrutement implique de 1oindre au hasard des personnes de la liste qui habitent dans les rIions Ioraphiques retenues et de les prIsIlectionner d>aprMs l>ob1et de l>Itude" D&"aration de "imites : Ca recherche qualitative donne un aperKu de l>Iventail d>opinions d>une population) plutPt que de leur poids) ce que mesurerait une Itude quantitative" Ces rIsultats de ce type de recherche devraient Otre perKus comme indicatifs plutPt qu>extrapolables" Uti"isation de "a re!er!e : Cette recherche soutiendra l>enaement du ouvernement du Canada J faciliter l>Ivaluation et la reconnaissance des titres de compItences Itraners et l>intIration des immirants et des individus de formation internationale au marchI canadien du travail" Ces frais de la recherche se sont IlevIs J #** &@4)@: ? (incluant la ,+A)" Certi$ation de neutra"it& po"iti'ue : L titre de cadre supIrieur du roupe de recherche Environics) 1e certi3e par la prIsente que les livrables respectent pleinement les exiences de neutralitI politique du ouvernement du Canada exposIes dans la 0olitique de communications du ouvernement du Canada et la 0rocIdure de plani3cation et dQattribution de marchIs de services de recherche sur lQopinion publique" En particulier) les livrables ne renferment aucune rIfIrence aux intentions de vote) aux prIfIrences de parti politique) J la cote de popularitI ou aux indices de rendement d>un parti politique ou de son chef" vi ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N Sinature 8 Dere. Ceebosh +ice5prIsident) DBaires publiques Groupe de recherche Environics Dere."CeeboshEenvironics"ca (&#() @(@5$7#: Conc&usions g3n3ra&es : =n a demandI aux participants de choisir le mot qui leur paraissait le mieux dIcrire l>Itat de l>Iconomie canadienne" 2ls considIraient plutPt favorablement l>Iconomie du Canada par rapport J celle de leur pays d>oriine" Notre Iconomie stable et riche en ressources en particulier leur semblait trancher fortement sur celle d>autres pays oR la pauvretI) l>insIcuritI Iconomique) l>aitation sociale et) souvent) l>instabilitI politique sont asse! communes" Ces sIances ont tirI avantae d>un Iventail de scInarios d>emploi avant et aprMs immiration" =n a pu observer que les attentes d>emploi aprMs immiration tenaient en rande partie J trois facteurs 8 selon que l>immirant dItenait un titre formel dans son pays d>oriine ou non) le pays d>oriine et selon que l>immirant disposait de contacts ou de rIseaux au Canada ou non avant d>immirer" Certes d>autres facteurs intervenaient) mais ceux5lJ Itaient les plus importants pour dIterminer les attentes" L la 3n) plusieurs sont venus au Canada mOme s>ils s>attendaient J un recul de leur carriMre" 2ls recherchaient un meilleur mode de vie) voulaient vivre dans un pays plus stable) plus sSr et moins corrompu et espIraient oBrir un meilleur avenir J leurs enfants" =n a demandI aux participants d>InumIrer deux ou trois obstacles auxquels ils se sont heurtIs dans leur recherche d>emploi dans leur domaine au Canada" 2ls ont notI invariablement T le manque vii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N d>expIrience canadienne U) T le manque de connaissances de l>anlais U et T le manque de capital social U" Ca question particuliMre de la reconnaissance formelle de titres de compItences est rarement mentionnIe spontanIment" Ces participants ne la considMrent pas comme Itant au cVur du problMme" Ces participants ont InormIment de mal J se faire embaucher dans leur domaine 9 mOme si tous leurs papiers sont en rMle" Ca plupart des participants conviennent que la reconnaissance de leurs attestations) de leurs titres universitaires) de leurs diplPmes et de leurs licences par les institutions canadiennes d>enseinement supIrieur peut prIsenter un dI3) mais qu>il est surmontable) et l>expIrience varie selon le pays d>oriine" Ca reconnaissance des titres de compItences prIsente une autre sorte de dI3 face aux employeurs et aux associations professionnelles" Ces participants estiment que la plupart des employeurs ne comprennent pas la valeur des titres et de l>expIrience de l>Itraner" <uant aux associations professionnelles) peu de participants savaient qu>elles existaient avant d>immirer au Canada et peu semblent comprendre le rPle qu>elles 1ouent dans l>attribution et la reconnaissance de certains titres professionnels" Ca plupart des participants qui dItenaient des titres de compItences dans leur pays d>oriine ont admis avoir fait peu ou pas de recherche sur la possibilitI de transfert de leurs titres au Canada avant d>immirer" Ceur recherche s>est bornIe J trouver un emploi au Canada ou J explorer les perspectives d>emploi" Certes) s>ils avaient le choix) les participants voudraient en savoir le plus possible sur leurs titres de compItences et leurs possibilitIs de carriMre avant d>immirer" Ces participants qui ont ItI appuyIs par des contacts ou des rIseaux au Canada dans leur recherche d>avant immiration semblaient mieux prIparIs que ceux qui n>ont pas eu de telles ressources" Ces roupes de discussion ont explorI la faKon dont les participants pouvaient interprIter le processus de reconnaissance des titres Itraners ou y rIfIrer" Selon les participants dans ce contexte) T l>attestation U est probablement le mot qui dIcrit le mieux ce que nous appelons T les titres de compItences Itraners U" Ces participants pensent que T C>attestation U paraWt se rapporter J quelque chose de tanible 9 un document formel 9 alors que T quali3cation U est perKue comme un concept plus vaste se rapportant J la compItence lobale d>un candidat" Encore une fois dans le contexte de la reconnaissance des titres Itraners) mOme si T international U est un concept plus attirant) les viii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N participants conviennent que le mot T Itraner U est plus 1uste et moins trompeur" T 2nternational U inclurait des Canadiens alors que le mot T Itraner U s>applique particuliMrement aux pays et aux citoyens de l>extIrieur du Canada" Ces participants n>Itaient pas trMs au courant des prorammes actuels du ouvernement en matiMre de reconnaissance des titres de compItences Itraners" 2ls estiment que le ouvernement fIdIral devrait en Otre responsable en bout de line) quoique l>exIcution des prorammes devrait relever d>un lare Iventail d>oranismes) y compris des ouvernements locaux et provinciaux) des oranisations communautaires) des oranisations industrielles et des employeurs du secteur privI" =n dIsire nettement une plus rande implication du ouvernement fIdIral" Ce ouvernement du Canada a beaucoup de crIdibilitI che! les participants et les prorammes qu>il endosse inspirent plus de con3ance" 2l y avait un consensus parmi les participants que la procIdure de demande d>immiration doit comporter un IlIment de sensibilisation et d>Iducation J propos de la reconnaissance des titres de compItences Itraners et du travail au Canada" C>idIal serait qu>elle comprenne des renseinements propres J chaque profession" Selon les participants) plus elle contiendra de dItails et plus tPt on pourra en prendre connaissance dans le processus d>immiration) mieux ce sera" =n avait aussi le sentiment que le ouvernement du Canada devait collaborer plus Itroitement avec les associations professionnelles et les employeurs" i. ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N 1N-RO$0C-1ON Employment and Social Development Canada (ESDC) commissioned Environics Research Group to conduct qualitative public opinion research to explore attitudes towards the issue of newcomers to Canada with professional desinations ettin their credentials reconi!ed in Canada" 4ac5groun# Fhile forein credential reconition (%CR) is mainly a provincial and territorial responsibility for reulated occupations and the responsibility of employers in non5reulated occupations) the Government of Canada plays a facilitative role and provides strateic leadership to promote the development of consistent) pan5Canadian approaches" ,he Government of Canada (GoC) role is shared amon ESDC>s %CR 0roram) Aealth Canada>s 2nternationally Educated Aealth 0rofessionals 2nitiative (2EA02)) and C2C>s %orein Credentials Referral =Bice (%CR=)" GoC partners are wor.in to rebrand the %orein Credential Reconition proram) deemed necessary to help newcomers better understand and naviate the proram" ,his research will support the Government of Canada>s commitment to facilitatin the assessment and reconition of forein credentials and interatin newcomers and internationally5trained individuals into the Canadian labour mar.et" )et*o#o&og( Environics Research conducted a series of #$ focus roups between %ebruary $& and 'arch () $*#& with immirants to Canada" Sessions were conducted in +ancouver) Surrey) 'ontreal) ,oronto) -or. Reion and /rampton" ,he sessions in Surrey and /rampton were conducted in 0un1abi) the sessions in -or. Reion were conducted in 'andarin) the sessions in 'ontreal were conducted in %rench) and the sessions in +ancouver and ,oronto were conducted in Enlish" 2n each location) one focus roup was conducted with people who were permanent residents in Canada and had arrived within the past 3ve years" ,he second roup consisted of Canadian . ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N residents and citi!ens who had lived in Canada for 3ve to #4 years" 0articipants did not necessarily have any pre5immiration professional desinations or credentials themselves) and wor.ed in a wide variety of 3elds before and after arrivin in Canada" .i ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N ,he #$ sessions were distributed as follows8 Date and time Group Composition %ebruary $&) 486* p"m" 0DC 2n Canada 4 yrs or less 9 +ancouver) /ritish Columbia (Enlish) %ebruary $&) :86* p"m" 0DC 2n Canada ; 4 yrs 9 +ancouver) /ritish Columbia (Enlish) %ebruary $4) 486* p"m" 0DC 2n Canada 4 yrs or less 9 Surrey) /ritish Columbia (0un1abi) %ebruary $4) :86* p"m" 0DC 2n Canada ; 4 yrs 9 Surrey) /ritish Columbia (0un1abi) %ebruary $:) 486* p"m" ED, 2n Canada 4 yrs or less 9 'ontreal) <uebec (%rench) %ebruary $:) :86* p"m" ED, 2n Canada ; 4 yrs 9 'ontreal) <uebec (%rench) 'arch &) 486* p"m" ED, 2n Canada 4 yrs or less 9 ,oronto) =ntario (Enlish) 'arch &) :86* p"m" ED, 2n Canada ; 4 yrs 9 ,oronto) =ntario (Enlish) 'arch 4) 486* p"m" ED, 2n Canada 4 yrs or less 9 -or. Reion) =ntario ('andarin) 'arch 4) :86* p"m" ED, 2n Canada ; 4 yrs 9 -or. Reion) =ntario ('andarin) 'arch () 486* p"m" ED, 2n Canada 4 yrs or less 9 /rampton) =ntario (0un1abi) 'arch () :86* p"m" ED, 2n Canada ; 4 yrs 9 /rampton) =ntario (0un1abi) ,he roups lasted approximately one hour and 6* minutes) and consisted of between 7 and #* participants (out of #* people recruited for each roup)" Environics developed the recruitment screener and provided it to ESDC for review prior to 3nali!in" 0articipants were screened to ensure they were invited to the appropriate session accordin to citi!enship and how lon they have been livin in Canada" 0articipants were also screened to ensure the roups included a mix of ender) education) ae) and that they would be comfortable voicin their opinions in front of others" Normal focus roup exclusions were in place (mar.etin research) media) and employment in the federal overnment) and recent related focus roup attendance)" Dll participants were oBered a ?#** or ?#$4 honorarium to encourae participation and than. them for their commitment" Dll roups were video .ii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N and audio recorded for use in subsequent analysis by the research team 5 durin the recruitment process and at the session sin5in participants were as.ed to consent to such recordin" Given the various lanuaes in which the sessions were held) speciali!ed moderators were used8 o Dere. Ceebosh) +ice 0resident) Environics) moderated all Enlish sessionsX o Yathy Chen) also with Environics) moderated all 'andarin sessionsX o /atool /atalvi) Senior Dssociate) moderated all 0un1abi sessionsX and) o Ric. Nadeau) Senior Dssociate) moderated the %rench sessions" Dll qualitative research wor. was conducted in accordance with the professional standards established by the 'ar.etin Research and 2ntellience Dssociation ('R2D) and applicable 020EDD leislation" .iii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N $.-!16.$ ,1N$1NGS Current .conomic Situation in Cana#a 0articipants were as.ed to select one word they felt best described the state of the Canadian economy" Responses to this exercise were in lare part inspired by two factors8 3rst) participants would often compare the Canadian economy to their home country>s economy) and second) their perception was inZuenced by any diBiculty they may be havin in 3ndin wor. in Canada" Fhen compared to many other countries) Canada>s economy was viewed quite favourably" 2n particular) Canada>s stable) resource5rich economy contrasted star.ly to that of other countries where poverty) economic insecurity) social unrest and often) political instability) were quite common" 0erceptions did vary dependin on the home country" Sessions with participants from 2ndia and China were more li.ely to elicit more critical views that Canada>s economy is sluish) un5dynamic and mediocre compared to what they are seein in their home country" Partici7ants8 9obs in :ome Countr( an# in Cana#a D sement of the discussion revolved around the types of employment and trainin that participants had in their home countries and the extent to which they were able to 3nd the same or similar wor. once they arrived in Canada" Dcross all the sessions) a rane of before5and5after scenarios were discussed" ,hey included individuals in 3elds that did not involve any mandatory formal certi3cation" =thers had professional careers (e"") pharmacists) doctors) enineers) teachers) etc") that do require certi3cation" 2n some cases) people made a choice not to pursue the same career in Canada while others successfully obtained the necessary certi3cation to do in Canada what they were doin in their home country" %inally) we heard from some who ended up doin wor.in in their 3eld in Canada but without the formal certi3cation they had in their home country and for which they are li.ely over5quali3ed" %or instance) we heard from doctors who wor. as medical technicians) enineers who wor. for enineers .iv ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N doin technical enineerin5related wor.) but without the formal desination of a doctor or an enineer" ,he extent to which employment after immiratin met their expectations varied a reat deal" Fhat can be observed is that expectations were in lare part set and met dependin on three factors8 whether or not the participant had a formal certi3cation in their home country) what the home country is and whether or not the participant had pre5existin contacts or networ.s in Canada before immiratin" o 0articipants with formal certi3cations from their home country appeared to have had reater challenes in meetin their employment expectations compared to those without pre5existin formal certi3cations" Ds will be discussed in the next section of the report) those with pre5existin certi3cations had underestimated a number of challenes they would encounter to wor. in their 3eld" o ,he country of oriin also sets expectations 9 many participants with pre5existin formal certi3cations from certain parts of the world fully expected a need to re5train or return to school to obtain Canadian equivalency or resort to wor.in in the same 3eld but without the formal certi3cation" ,hey ac.nowleded) and for the most part .new) that Canadian laws) standards or systems were too diBerent from their home country>s and that a series of steps would be needed to practice in Canada" ,his was a common perception amon Chinese participants) for instance) or those arrivin from developin countries" ,here were others however who had diBerent expectations 9 for instance) participants from 2ndia) or those havin obtained their trainin and certi3cations in European centres" 2n these instances) many expected to transition into equivalent positions easier and faster" o ,hose participants who could obtain uidance or information from contacts or networ.s in Canada before immiratin seemed better prepared for what they would need to do to wor. in their 3eld after immiratin" 2nformation or uidance on thins such as employment opportunities) the wor. force in eneral) what employers loo. for) and the steps to obtainin equivalent .v ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N credentials in Canada all seemed to bene3t immirants) both in terms of settin expectations and increasin their chances of success post5arrival" Some participants) includin a few with pre5existin credentials in their home country) were currently holdin a Gsurvival 1ob"H Fhether this was considered a temporary situation as they wor.ed towards obtainin their Canadian equivalencies) or it was more permanent) participants noted that) in Canada) you could wor. at a Gsurvival 1obH (i"e") manual labour) and still have a reasonable lifestyle) while in their home countries) a similar 1ob would mean a life of total poverty" 2n the end) many came to Canada despite expectations that they would have to GdownradeH career5wise" ,hey wanted a better lifestyle) they wanted to live in a country that was more stable) safer and less corrupt) and they wanted to oBer a better future to their children" .vi ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N C*a&&enges Getting Career-re&ate# Wor5 in Cana#a 0articipants were as.ed to identify two or three challenes they encountered in 3ndin wor. in Canada in their 3eld" ,he main obstacles are consistently Glac. of Canadian experience)H Glac. of Enlish lanuae s.illsH and Glac. of social capital"H o ,he lanuae barrier is a particularly bi problem for those from countries where Enlish is not often spo.en" D case in point are participants from China who often feel they need to spend years perfectin their Enlish to a point where they can write tests to et certi3ed in their 3eld" ,o this end) few seemed to believe that lanuae support prorams (community5based or overnment sponsored) are eBective and many believe they are a waste of money and ravitate to other alternatives to learn Enlish" o Canuae as a barrier was also noted in 'ontreal where most participants indicated they .new %rench quite well before immiratin to <uIbec" Nonetheless) they are still bein told by employers that ood spo.en and written Enlish is a requirement) somethin they did not expect before immiratin since they were told by immiration oBicials that %rench would be the dominant lanuae" ,he lanuae issue becomes doubly challenin for <uebec immirants for whom both Enlish and %rench are second lanuaes (for instance) Spanish5spea.ers)" o 'any participants felt that the need for GCanadian experienceH was a coded way for employers to favour the Canadian5born" ,hey noted that this barrier becomes all the more diBicult to overcome by the fact that if no employer ives them the opportunity to obtain Canadian experience in the 3rst place) then they will never et the position for which they feel most quali3ed" o ,he lac. of social capital manifests itself thouh sparse or inexistent Canadian connections and networ.s) diBerent ways of thin.in (e"") how to orani!e a resume)) diBerent ways of presentin oneself at interviews (e"") Chinese participants would .vii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N say they are too humble) not assertive enouh)) and diBiculty in eneral social interactions due to lanuae and cultural diBerences" 2t was also noted that) as immirants) people have to deal with Gculture shoc.H 9 and that ma.es it harder to naviate the process of loo.in for 1obs and bein interviewed" ,he speci3c issue of formal reconition of credentials is seldom mentioned spontaneously" ,his is not considered by participants as the core of the problem" 0articipants see hue obstacles in ettin hired to 1obs in their 3elds 9 even if they do have all their papers in order" 0articipants feel it is one thin to have the requisite documentation to wor. as an enineer) a physician) etc" but it is somethin quite diBerent to actually wor. as one in Canada" 1ssues aroun# Certi+ication;Cre#entia&s;.<ui'a&ence Some of the more common themes raised by participants related to reconition of credentials include the followin8 o %ormal credentials are seen as important for certain professions) such as doctors) nurses) pharmacists) teachers) some .inds of enineerin) etc") where there are international standards" Since most participants do not wor. in these particular 3elds the issue of formal credential reconition was less relevant to them" o 'ost participants would aree that the formal certi3cations) derees) diplomas and licenses are enerally eventually reconi!ed by Canadian post5secondary institutions" Dlthouh some may not be immediately transferrable) equivalence is often obtained throuh a few additional courses and[or testin" ,his is typically manaeable and expected amon immirants" 2f the newcomer needs to start from scratch to re5obtain the type of academic credentials they held in their home country) this aain is often expected and one should ad1ust accordinly" .viii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N o ,here were diBerences on this issue by country of oriin" 'any participants accept that standards in Canada in many 3elds may be hiher or at least diBerent than those in their home countries) and they accept that it is normal to have to o throuh some steps to et certi3ed and in many cases to ta.e some extra trainin" %or instance) many Chinese participants believe their trainin and wor. experience from China are of limited use in Canada since they feel that everythin in China is so radically diBerent from Canada that there is no way it could be applicable" %or example) it was noted that a law deree from China in no way prepares anyone to practice law in Canada" o 'any participants accepted that reality before immiratin to Canada) and are willin to either ta.e the requisite courses and trainin or chane their career path and adopt what they perceive as a more Geasy5oin[less career5minded[en1oy the lifeH Canadian lifestyle" ,hey felt the chane in their quality of life in Canada more than compensates them for the chane they needed to ma.e in their career" o 0articipants from other countries) such as 2ndia) were less inclined to GdevalueH their own credentials from their home country" ,hey were more li.ely to feel that the process of ettin certi3ed to wor. in Canada was often more expensive) time5consumin and arduous than it ouht to be" Reconition of credentials and quali3cations becomes a somewhat diBerent .ind of challene when it comes to employers and professional societies" o Fhen participants refer to a lac. of reconition of credentials and quali3cations) they are often referrin to prospective employers) rather than post5secondary institutions or professional societies" ,hey feel most employers don>t understand the value of credentials and experience from other countries" 0articipants feel that their entire GC+H is not reconi!ed or valued in Canada" %or instance) they would tal. of how they had derees from top universities in China that prospective employers in Canada typically have never heard of" .i. ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N o D .ey player in credential reconition that is often overloo.ed by participants pre5arrival are the professional societies" =nly a few participants were aware that they existed before immiratin to Canada" Even if they did .now they existed) few seemed to understand what role) if any) they played in assinin and reconi!in certain professional credentials" Ds such) very few anticipated the process they ultimately needed to o throuh with professional societies once they arrived in Canada" ,his) in their opinion) was an important information ap in their pre5immiration career research which) if it was done) tended to focus on understandin academic equivalence and 1ob prospects" Several people also said that they were not prepared for the 3nancial costs associated with ettin certi3ed in Canada 9 and this comes at a time when they have lots of other expenses to deal with when movin to a new country" 'any participants also expressed cynicism that even if they went throuh the whole process of bein certi3ed in Canada) they would 1ust spend a lot of money on professional society fees) required courses) etc" 9 and still not be able to et a 1ob because they don>t have Canadian experience" ,his frustration is often compounded by the fact that many are assined points for bein trained in a certain profession when applyin to immirate as a professional or s.illed wor.er but that these points don>t necessarily help them once they immirate" ,hey feel that those points should be worth somethin or are somethin they ouht to be able to Gcash in"H :o" Partici7ants $i# or $i# Not Pre7are 'ost participants admitted that they did little or no research on the issue of transferrin their credentials to Canada before immiratin" 2t was noted that durin the lon immiration process) they are iven points for their professional quali3cations 9 but that no one ever told them that ettin their professional certi3cations transferred to Canada was oin to be a bi deal" ,here are many thins to deal with in the process of immiratin and people do not separate the matter of professional certi3cations from the larer issue of 1ust ettin a 1ob" ,o the extent that they did any research) it was in the context of loo.in for 1obs in Canada or explorin 1ob prospects" .. ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N Dmon those who would not be able to do the exact wor. they were doin in their home country) it appears that rouh expectations were set" 2f they were an enineer in their home country) they were informed that they would not automatically be an enineer in Canada" Dlthouh some expectations were set) there still appeared to be important .nowlede aps around the various steps they would need to follow in order to obtain identical credentials or at least wor. in their 3eld once in Canada" %or most) this was discovered after arrivin in Canada" Certainly) when iven the choice) participants would want to 3nd out as much as possible about their credentials and their career possibilities before immiratin rather than discoverin information only after their arrival" Dlthouh most would still immirate (for the many reasons outlined earlier in this report such as a better quality of life) etc")) a few would not have immirated to Canada had they .nown then what they .now today about credential equivalency and 1ob prospects" Ddmittedly thouh) this decision is based on $*[$* hindsiht and is in lare part inZuenced by the other challenes encountered in ettin a 1ob in their 3eld besides ettin all their credentials and quali3cations reconi!ed" ,o reiterate a point raised earlier in the report) participants who were supported in their pre5immiration research by contacts or networ.s in Canada seemed better prepared) or at least encountered fewer surprises compared to those without such resources" ,hese contacts were typically friends or family already established in Canada or colleaues with whom they had wor.ed in their home country and who had one throuh the forein credentials reconition process in Canada" ..i ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N -ermino&og( aroun# ,oreign Cre#entia& Recognition ,he research explored how participants miht interpret or refer to the process of forein credential reconition" DiBerent terms) phrases and expressions were explored" 2n each session) participants were as.ed to discuss their interpretation and the applicability of the words GcredentialH versus Gquali3cationH and whether another term miht be more appropriate" 2t was clear that the word GcredentialH is not always well5understood) whereas everyone .nows the word Gquali3cation"H G<uali3cationH is seen as a broader concept referrin to the total competency of a candidate) includin education and experience" 'any participants believe employers should hire people based on Gquali3cations)H but they understand and accept the fact that some quali3cations in their home country do not apply here) hence the need for concrete Gcerti3cations"H Dmon participants) Gcerti3cationH was found to be the best word to describe what we refer to as Gforein credentials"H 0articipants see Gcerti3cationH as referrin to somethin tanible 9 a formal document" 0articipants were also as.ed to discuss their interpretation and the applicability of the words GforeinH versus GinternationalH and whether another term miht be more appropriate" o Generally) participants do not li.e the term GforeinH and prefer the term Ginternational"H G%oreinH is considered an alienatin concept 9 it elicits an Gus versus themH sentiment" G2nternational)H on the other hand is considered more inclusiveX it is more appealin and it implies universality" Aowever) iven the context of forein credential reconition in Canada) althouh GinternationalH is a more appealin concept) participants aree that GforeinH is more accurate and less misleadin" G2nternationalH would imply somethin lobal or involvin the world as a whole or implies lobal reconition as in an Ginternational drivers licenseH) whereas GforeinH more speci3cally refers to the home countries of immirants to Canada) which is what is intended" Fhen iven the ..ii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N context of how the word would be used) participants did not consider GforeinH as alienatin as before" 2n an eBort to further simplify or clarify the concept of Gforein credential reconition)H participants suested that lanuae that incorporates words such as Gprofessional)H Gcerti3cation)H Glicensin)H GpermitH and[or GtransferH would be more self5explanatory" ,o further explore the lanuae that newcomers would use to 3nd out more about the process of 3ndin wor. in their 3eld in Canada) participants were as.ed to provide a list of words they would use in an online search" 0articipants would often search usin some or a combination of the followin8 o Gwor.H[ G1obsH [ GtravailH o their speci3c profession (e"") enineer) or position they want to hold o GcriteriaXH GrequirementXH Gcredential reconitionH o ,he eoraphy8 their province or cityX Canada Some .ept their lanuae at a fairly broad level (GFor. in CanadaH) while others were very speci3c (GCritMres d>embauche d>inInieurs J 'ontrIalHX GFhat are the requirements to wor. in AR in Canada\HX G,ravailler en droit au CanadaH)" Some miht search for speci3c prorams or provincial departments or initiatives such as Emploi <uIbec or S.ills Connect" 0articipants were also as.ed what they would name a website or brochure if the Government of Canada were to develop one dedicated to explainin to new Canadians the process of 3ndin wor. in their 3eld and ettin their credentials reconi!ed" Fhile the followin list is not meant to be exhaustive of all the suestions from participants) it does ive some insiht into the lanuae that seems intuitive to participants and the broad themes that are seen as related to the issue at hand" o Fren! su%%estions: Dide5mImoire pour intIrer les immirantsX ]tapes J suivre pour travailler dans votre domaineX Comment ..iii ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N trouver un emploi au CanadaX 2ntIration au marchI de l>emploi des nouveaux arrivantsX Reconnaissance des diplPmes Itraners au CanadaX Comment faciliter votre intIrationX Ce monde du travail canadienX 0ortfolio pour s>intIrer au CanadaX Dide J l>emploi pour les immirants o En%"is! Su%%estions: New life in CanadaX Aow to start a new life in CanadaX ,ips to settle down in CanadaX Aow to 3nd a 1ob in CanadaX 0rofessional ,ransfer in CanadaX Newcomer ^ob Success in CanadaX ^ob 0assport"comX 0rofessional settlement in CanadaX Fhat you need to .now to 3nd wor.X /efore you arriveX ,ips before you moveX Aow to wor. in CanadaX ,ransfer (similar to how an employee is transferred inside a company from one location to another)X 2mmirant wor. in CanadaX <uali3cations for professional 1obs in CanadaX Relocatin your 1ob to CanadaX Newcomers information sheetX Career ,ransfer to CanadaX For. in CanadaX <uali3cation Equivalence in CanadaX Career ,ransition to Canada Fhen the concept of a brochure or a website was raised) many participants suested that any stand5alone website or document on this topic ouht to be part of the GFelcome 0ac.aeH to Canada and should be somethin that people applyin to immirate to Canada ouht to be directed to" %urther suestions from the sessions are presented later in the report" !"areness o+ Go'ernment Programs an# Perce7tions o+ Res7onsibi&it( 0articipants were not very aware of existin overnment prorams in the area of forein credentials reconition" ,here was some familiarity with employment prorams (e"") Emploi <uIbec) and with community5based prorams dedicated to helpin immirants settleX however) few were aware of speci3c prorams or even which overnment level was most responsible for forein credential reconition" 2n fact) when participants referred to Government)H they didn>t enerally diBerentiate between diBerent levels of overnment" ..iv ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N Fhen it comes to who should be ultimately responsible) they feel it should be the federal overnment) althouh the actual execution of prorams should be up to a wide rane of bodies) includin local overnments) community orani!ations) industry orani!ations and private sector employers" ,here was sporadic mention of provincial overnments needin to be ultimately responsible due to certain provincial immiration policies and how professions are provincially reulated" ,here was a clear desire for reater federal overnment involvement" Canada>s overnment has a lot of credibility amon participants and any proram with its endorsement will elicit reater trust" 0articipants noted that most immirants deal extensively with C2C when they immirate) so they expect to 3nd information throuh that department>s various resources" 0articipants expressed suspicion that professional societies and associations 1ust want to chare hih fees to ive people their GequivalenceH and these orani!ations remain an important frustration for participants" Despite the enerally neative sentiment towards them) there did seem to be occasional ac.nowledments that the process for ettin credential reconition from these orani!ations does seem to be better now than #* or #4 years ao" %inally) very few participants were aware of a overnment5related micro5 loans proram" W*at Partici7ants ,ee& Cou&# 4e $one /ased on their experience and that of friends and family) participants proposed a rane of ways that the forein credential reconition process could be improved" ,here was a eneral consensus that the immiration application process needs to include an awareness and education component speci3cally dedicated to forein credential reconition and wor.in in Canada" Dn emphasis was placed on ma.in sure all aspects of wor.in in Canada in their 3eld should be covered" Speci3c suestions included8 ..v ES DC: F O C U S GR O U P RE P O R T - F O R E I G N CR E D E NT I A L RE C O G N I T I O N o Shortened credential assessment timeX o Reduced or eliminated fees for equivalenceX o D dynamic website on For.in in Canada that could have hyperlin.s for every professional" ,hese speci3c lin.s would lead to information on what process (if any) is involved in bein leally allowed to wor. in a iven 3eld in Canada" %or instance) if the immirant is a doctor in their home country and they want to wor. as a doctor in Canada) the website should allow them to pinpoint information speci3c to wor.in as a doctor in Canada" o Seminars dedicated to credential reconition could be orani!ed in home countries" o 'ore information on the roles professional societies play in forein credential reconition" o ,here were some suestions in the 0un1abi roups of havin some testimonial videos tellin stories about pursuin one>s career after havin immirated to Canada" 0articipants reiterated that the more details the better and the sooner they 3nd out about these details in their immiration process) the better" %inally) participants suested that an important issue lies with employers 9 they believe the Government should be providin them with more tools and resources to help them better assess and understand immirant quali3cations and certi3cations" 0articipants also felt that the overnment could also provide employers some fundin to hire immirants so that they can showcase their s.ills and demonstrate their ability to ful3l the requirements of their 1ob" 2t was noted that this would reduce employer ris. and produce opportunities for new Canadians to et the Canadian experience that is so important amon employers" ..vi !PP.N$1/ ! = Recruitment screeners Fe(ruar# ))* +,)- En.ironis Resear! Group Limited Fous Groups on Forei%n Credentia" Reo%nition Emp"o#ment and Soia" De.e"opment Canada PN/01) Reruitment for Group Disussion Respondent Name8 ___________________________________________________________ Aome `8 __________________________________________________________ /usiness `8 _______________________________________________________________ Group `8 __________________________________________________________ Recruiter8 ________________________________________________________________ GROUP ) GROUP + GROUP 2 GROUP - +ancouver (EN) +ancouver (EN) Surrey (0aN^D/2) Surrey (0aN^D/2) 'onday) %eb" $& 486* pm 'onday) %eb" $& :86* pm ,uesday) %eb" $4 486* pm ,uesday) %eb" $4 :86* pm 2n Canada 4 yrs or lessb 2n Canada (5#4 yrsb 2n Canada 4 yrs or less 2n Canada (5#4 yrs ([#* Chinese ([#* Chinese GROUP 3 GROUP 0 GROUP / GROUP 1 'ontreal (%R) 'ontreal (%R) ,oronto (EN) ,oronto (EN) ,hursday) %eb" $: 486* pm ,hursday) %eb" $: :86* pm ,uesday) 'ar" & 486* pm ,uesday) 'ar" & :86* pm 2n Canada 4 yrs or less 2n Canada (5#4 yrs 2n Canada 4 yrs or less 2n Canada (5#4 yrs GROUP 4 GROUP ), GROUP )) GROUP )+ North -or.['ar.ham North -or.['ar.ham /rampton (0aN^D/2) /rampton (0aN^D/2) Environics Research Group ( ('DNDDR2N) ('DNDDR2N) Fednesday) 'ar" 4 486* pm Fednesday) 'ar" 4 :86* pm ,hursday) 'ar" ( 486*pm ,hursday) 'ar" ( :86* pm 2n Canada 4 yrs or less 2n Canada (5#4 yrs 2n Canada 4 yrs or less 2n Canada (5#4 yrs ), reruits per session5 A"" (orn outside Canada and mo.ed to Canada as adu"ts )1 or o.er5 At "east 06), partiipants in 7anou.er Groups ) and + are to (e ori%ina""# from C!ina6Tai8an or 9on% :on%5
Partiipants in Nort! ;or< =andarin %roups to (e from ;or< Re%ion >ie: =ar<!am* Ri!mond 9i""?5 =andarin spea<ers to (e from C!ina or Tai8an5 Pun@a(i spea<ers to (e from India or Pa<istan Aello[/on1our) my name is _________ from Environics ResearchX we are callin today to invite participants to attend a focus roup discussion 8e are urrent"# ondutin% on (e!a"f of t!e Go.ernment of Canada" -our participation in the research is completely voluntary and your decision to participate or not will not aBect any dealins you may have with the overnment" Dll information collected) used and[or disclosed will be used for research purposes only and administered as per the requirements of the 0rivacy Dct" ,he session will last a maximum of $ hours and you will receive a cash ift as a than. you for attendin the session" 'ay we have your permission to as. you or someone else in your household some further questions to see if you[they 3t in our study\ -esccccccccccccc""# 9 CONTINUE Nocccccccccccccc$ 9 T9AN: AND TER=INATE ARE YOU OR IS ANY MEMBER OF YOUR HOUSEHOLD OR YOUR IMMEDIATE FAMILY EMPLOYED IN:
No ;es D mar.et research) communications or public relations 3rm) or an advertisin aency ( ) ( ) 'edia (Radio) ,elevision) Newspapers) 'aa!ines) etc") ( ) ( ) Environics Research Group - D federal overnment department or aency ( ) ( ) D political party ( ) ( ) IF ;ES TO AN; OF T9E AAO7E B T9AN: AND TER=INATE 2ND2CD,E8 'DCE # 4*[4* split %E'DCE $ WERE YOU BORN IN CANADA, OR IN ANOTHER COUNTRY? Canada ,ADNY DND ,ER'2ND,E Dnother country C=N,2NaE Don>t .now[Refused ,ADNY DND ,ER'2ND,E HOW OLD WERE YOU WHEN YOU MOVED TO CANADA? _______-ears old ,ER'2ND,E 2% '=+ED ,= CDNDDD aNDER #7 IN WHAT YEAR DID YOU COME TO CANADA? _________. WRITE IN D= N=, REDD /etween $**@ and $*#& GROUPS )* 2* 3* /* 4 AND )) /etween #@@@ and $**7 GROUPS +* -* 0* 1* ), AND )+ #@@7 or earlier T9AN: AND TER=INATE Don>t .now[Refused T9AN: AND TER=INATE WE HAVE BEEN ASKED TO SPEAK TO PARTICIPANTS FROM ALL DIFFERENT AGES. SO THAT WE MAY DO THIS ACCURATELY, MAY I HAVE YOUR EXACT AGE PLEASE? _________. WRITE IN ander $4""""""""""""""""""""""""""""""# TER=INATE $456& years of ae"""""""""""""""$ Environics Research Group 3 645&& years of ae"""""""""""""""6 GET =IC &454& years of ae"""""""""""""""& 445(& years of ae"""""""""""""""4 (4 years or more"""""""""""""""""( TER=INATE BECAUSE WE WOULD LIKE TO TALK TO PEOPLE WHO HAVE COME TO CANADA IN DIFFERENT WAYS, I WOULD LIKE YOU TO TELL ME WHICH ONE OF THE FOLLOWING BEST DESCRIBES YOUR CURRENT LEGAL STATUS IN CANADA. AGAIN, PLEASE BE ASSURED THAT WE ARE ASKING FOR THIS INFORMATION FOR RESEARCH PURPOSES ONLY. ARE YOU? REDD C2S, 9 2% RES0=NDEN, SD-S CDNDED 2''2GRDN,) CCDSS2%- DS 0ER'DNEN, RES2DEN, *# 9 D Canadian citi!en *$ 9 D permanent resident of Canada (N/8 includes Glanded immirantH) *6 9 D temporary forein wor.er TER=INATE *& 9 D refuee TER=INATE *4 9 or) are you in Canada on a student visa\ TER=INATE @@ 5 RE%aSE[DY[ND TER=INATE WHAT IS YOUR COUNTRY OF ORIGIN, THAT IS, IN WHAT COUNTRY WERE YOU A PERMANENT RESIDENT BEFORE COMING TO CANADA? DO NOT READ LISTD RECRUIT =IC OF DIFFERENT COUNTRIES China"""""""""""""""""""""""""""""""""""# 06), in GROUPS ) E +D ALL IN GROUPS 4 E ), ,aiwan"""""""""""""""""""""""""""""""""$ 06), in GROUPS ) E +D ALL IN GROUPS 4 E ), Aon Yon"""""""""""""""""""""""""""6 06), in GROUPS ) E +D ALL IN GROUPS 4 E ), 2ndia"""""""""""""""""""""""""""""""""""""& GROUPS 2* -* )) OR )+ 0a.istan"""""""""""""""""""""""""""""""4 GROUPS 2* -* )) OR )+ Sri Can.a"""""""""""""""""""""""""""""( 2ran"""""""""""""""""""""""""""""""""""""": Environics Research Group % 0hilippines"""""""""""""""""""""""""""7 Yorea"""""""""""""""""""""""""""""""""""@ anited Yindom"""""""""""""""""#* anited States"""""""""""""""""""""## %rance""""""""""""""""""""""""""""""""#$ Aaiti"""""""""""""""""""""""""""""""""""#6 =ther (S0EC2%-) _____________________ FOR GROUPS /* 1* 4* ),* )) and )+ IN T9E GREATER TORONTO AREA* AS:: WHAT PART OF THE GREATER TORONTO AREA DO YOU LIVE IN? Scarborouh GROUPS / or 1 Etobico.e GROUPS / or 1 former City of ,oronto GROUPS / or 1 East -or. GROUPS / or 1 former City of -or. GROUPS / or 1 North -or. GROUPS / or 1 'ar.ham GROUPS 4 OR ), Richmond Aill GROUPS 4 OR ), /rampton['ississaua GROUPS )) OR )+ =,AER TER=INATE FOR GROUPS )* +* 2 AND - IN T9E LOFER =AINLAND OF AC* AS:: WHAT PART OF THE LOWER MAINLAND DO YOU LIVE IN? City of +ancouver GROUPS ) or + /urnaby[New Festminster GROUPS ) or + Richmond[Delta GROUPS ) or + North or Fest +ancouverGROUPS ) or + Coquitlam[0oCo GROUPS ) or + Surrey GROUPS 2 OR - =,AER TER=INATE WHAT IS THE HIGHEST LEVEL OF EDUCATION YOU RECEIVED BEFORE COMING TO CANADA ? Environics Research Group < D= N=, REDD C2S, Some hih school or less""""""""""""""""""""""# Completed hih school"""""""""""""""""""""""""$ Some collee[university (no deree)""""6 Completed collee[university"""""""""""""""& 0ost5raduate studies"""""""""""""""""""""""""""4 BEFORE COMING TO CANADA , WHAT TYPE OF WORK DID YOU DO AND WHAT TYPE OF COMPANY DID YOU WORK FOR, IF ANY? -(7e o+ "or5:================================================= -(7e o+ com7an(:======================================== $i# not "or5 7rior to coming to Cana#a > ? Was in sc*oo& be+ore coming to Cana#a > ? C*ec5 i+ 7ro+ession on &ist o+ regu&ate# 7ro+essions;tra#es > ? Re%u"ated professions Drchitects Enineers %inancial Duditors and Dccountants 'edical Caboratory ,echnoloists =ccupational ,herapists 0harmacists 0hysiotherapists Reistered Nurses Dentists Enineerin ,echnicians Cicensed 0ractical Nurses 'edical Radiation ,echnoloists 0hysicians ,eachers Environics Research Group + C0RR.N-6 !R. O0@A BR.!$ 61S-C For.in full5time (64 hrs" d) ( ) AS: G)- For.in part5time (under 64 hrs") ( ) AS: G)- anemployed) but loo.in for wor. ( ) D full5time student ( ) # max" [roup Retired ( ) TER=INATE Not in the wor.force (inc" homema.er) ( ) # max" [roup AS: G5)- IF FOR:ING FULL OR PART-TI=E WHAT IS YOUR CURRENT OCCUPATION? ___________________________________________________________________ ,ype of ^ob ,ype of Company AS: ALL WHICH OF THE FOLLOWING CATEGORIES BEST CORRESPONDS TO THE TOTAL ANNUAL INCOME, BEFORE TAXES, OF ALL MEMBERS OF YOUR HOUSEHOLD, FOR 2!"? READ *# 5 ander ?6*)*** *$ 5 ?6*)*** to ?(*)*** *6 5 ?(*)*** to ?:4)*** *& 5 ?:4)*** to ?#**)*** GET =IC *4 5 ?#**)*** to ?#4*)*** *( 5 ?#4*)*** and over 7OLUNTEERED @@ 5 RE%aSE[DY[ND AS: ALL IN =AR:9A=6RIC9=OND 9ILL F9O FERE AORN IN C9INA* 9ONG :ONG OR TAIFAN DO YOU SPEAK AND UNDERSTAND MANDARIN CHINESE? *# 9 -es *$ 9 No Environics Research Group * AND WOULD YOU BE COMFORTABLE PARTICIPATING IN A GROUP DISCUSSION CONDUCTED COMPLETELY IN MANDARIN OR WOULD YOU PREFER TO PARTICIPATE IN ENGLISH? *# 9 -es) comfortable in 'andarin GROUPS 4 or ), *$ 9 No) prefer Enlish T9AN: AND TER=INATE 7OLUNTEERED *6 9 Equally comfortable in Enlish or 'andarin GROUPS 4 or ), AS: ALL IN SURRE; OR ARA=PTON6=ISSISSAUGA AORN IN INDIA OR PA:ISTAN DO YOU SPEAK AND UNDERSTAND PUN#ABI? *# 9 -es *$ 9 No AND WOULD YOU BE COMFORTABLE PARTICIPATING IN A GROUP DISCUSSION CONDUCTED COMPLETELY IN PUN#ABI OR WOULD YOU PREFER TO PARTICIPATE IN ENGLISH? *# 9 -es) comfortable in 0un1abi GROUPS 2 or - or )) or )+ *$ 9 No) prefer Enlish GROUPS T9AN: AND TER=INATE 7OLUNTEERED *6 9 Equally comfortable in Enlish or 0un1abiGROUPS 2 or - or )) or )+ NOTE TO RECRUITER: IF RESPONDENT IS 9A7ING CONSIDERAALE DIFFICULT; UNDERSTANDING GUESTIONS6ANSFERING IN ENGLIS9* T9AN: AND TER=INATE B UNLESS T9E; ARE AEING RECRUITED FOR T9E =ANDARIN OR PUNHAAI LANGUAGE SESSIONS PARTICIPANTS IN GROUP DISCUSSIONS ARE ASKED TO VOICE THEIR OPINIONS AND THOUGHTS, HOW COMFORTABLE ARE YOU IN VOICING YOUR OPINIONS IN FRONT OF OTHERS? ARE YOU... $READ LIST% +ery comfortable"""""# =IN 3 PER GROUP Environics Research Group , %airly comfortable" " "$ Not very comfortable 6 TER=INATE +ery uncomfortable" & TER=INATE HAVE YOU EVER ATTENDED A FOCUS GROUP OR A ONE&TO&ONE DISCUSSION FOR WHICH YOU HAVE RECEIVED A SUM OF MONEY, HERE OR ELSEWHERE? -es # =ACI=U= 3 PER GROUP No $ 555; >S:IP TO G5+2? IF ;ES AS:: WHEN DID YOU LAST ATTEND ONE OF THESE DISCUSSIONS? ____________________________________________________ >TER=INATE IF IN T9E PAST 0 =ONT9S? HOW MANY FOCUS GROUPS OR ONE&TO&ONE DISCUSSIONS HAVE YOU ATTENDED IN THE PAST ' YEARS? _____________ (S0EC2%-) IF =ORE T9AN 3* TER=INATE5 SOMETIMES PARTICIPANTS ARE ALSO ASKED TO WRITE OUT THEIR ANSWERS ON A (UESTIONNAIRE. IS THERE ANY REASON WHY YOU COULD NOT PARTICIPATE? IF YOU NEED GLASSES TO READ, PLEASE REMEMBER TO BRING THEM. -es"""""""""""""""""""# 5 TER=INATE No""""""""""""""""""""$ N=,E8 ,ER'2ND,E 2% RES0=NDEN, =%%ERS DN- REDS=N SaCA DS S2GA, =R AEDR2NG 0R=/CE') D FR2,,EN =R +ER/DC CDNGaDGE 0R=/CE') D C=NCERN F2,A N=, /E2NG D/CE ,= C=''aN2CD,E E%%EC,2+EC-"
Environics Research Group 9 INTER7IEFER TELL RESPONDENT PLEASE ARING ALONG SO=E FOR= OF IDENTIFICATION AS ;OU =A; AE AS:ED TO S9OF IT5 I=PORTANT: ,he session is $ hours in lenth) but we are as.in that all participants arrive #4 minutes prior to the start time of the session" Dre you able to be at the research facility #4 minutes prior to the session time\ -es"""""""#5CONTINUE No"""""$5TER=INATE 2 would li.e to invite you to a roup discussion on8 ,he session will last $ hours in total and you will receive eENGC2SA[%RENCA8 I),, [ 'DNDDR2N[0aN^D/28 I)+3) to than. you for your participation" Cocations8 M)*+,-, F./01,0- 22 34 (5:30pm and 7:30pm) 5 Vancouver (ENGLISH) Vancouver Focus 1156 Horn! S"# $a%n F&oor 'e&: (60() 6)*+(*,* T1.6+,-, F./01,0- 2' 34 (5:30pm and 7:30pm) 5 Surre! (-.N/01I) Ho&%da! Inn E2press Ho"e& and Su%"es 15)0) 10("3 0ve4# Surre! 'e&: (60() ,30+)510 T4106+,-, F./01,0- 27 34 (5:30pm and 7:30pm) 5 $on"rea& (F5EN6H) 7p%n%on Searc3 10)0 68"e du 1eaver Ha&&# ("3 F&oor 'e&: 51(4*))401,, T1.6+,-, M,084 2 34 (5:30pm and 7:30pm) 9 'oron"o (ENGLISH) Environics Research Group ( 5esearc3 House 1)67 :on;e S"4# * nd F&oor 'e&: (16+())+*333 W.+*.6+,-, M,084 ' 34 (5:30pm and 7:30pm) 5 $ar<3am=5%c3mond H%&& ($0N>05IN) Head ?uar"ers 5075 :on;e S"ree"# Su%"e 600 = 601 'e&: (164,*,4(66, T4106+,-, M,084 934 (6:00pm and ):00pm) 5 1ramp"on (-.N/01I) 6on"rac" 'es"%n; Inc4 11, @es" >r%ve# 1ramp"on 'e&: ,05 (56 07)3 INTER7IEFERS8 ,ell respondent that it is a small roup and anyone who does not show or cancels at the last minute will compromise the pro1ect" 'a.e sure they .now we feel their opinions are valuable and we are serious about 3ndin out what they have to oBer" NOTE: 0CEDSE ,ECC DCC RES0=NDEN,S ,AD, ,AE- F2CC RECE2+E D C=N%2R'D,2=N CDCC ,AE DD- 0R2=R ,= ,AE SESS2=N" 2% %=R S='E REDS=N ,AE- AD+E N=, AEDRD %R=' aS ,AE- SA=aCD C=N,DC, aS D, __________" 2% ,AE2R ND'E 2S N=, =N ,AE D,,ENDDNCE %=R' ,AE- F2CC N=, /E DD'2,,ED ,= ,AE GR=a0" Environics Research Group (( ), f&.rier +,)- En.ironis Resear! Group Limited Groupes de disussion sur "es reonnaissanes des titres de omp&tenes &tran%ers Emp"oi et D&.e"oppement soia" Canada PN/01) Rerutement pour "es %roupes de disussion Nom du rIpondant____________________________________________________________ N o de tIlIphone rIsidentiel8 _____________________________________________________ N o de tIlIphone d>aBaires 8 ______________________________________________________ Groupe n o 8 _________________________________________________________________ Recruteur8 _________________________________________________________________ GROUPE 3 GROUPE 0 'ontrIal (%R) 'ontrIal (%R) ^eudi) $: fIvrier #:h6* ^eudi) $: fIvrier #@h6* Du Canada 4 ans ou moins Du Canada (5#4 ans ), rerut&s par session5 Tous n&s J "KeLt&rieur du Canada et d&m&na%&s au Canada J "KM%e adu"te )1 ans ou p"us5 /on1our) mon nom est _________ de Environics Research" Nous tIlIphonons au1ourd>hui pour inviter des participants J assister J un roupe de discussion que nous menons atue""ement de "a part du Gou.ernement du Canada" +otre participation J cette recherche est entiMrement volontaire et votre dIcision d>y participer ou non n>aBectera ( en rien les interactions que vous pourrie! avoir avec le ouvernement" ,oute information recueillie) utilisIe et[ou dIvoilIe sera utilisIe qu>J des 3ns de recherche seulement et sera traitIe conformIment aux exiences de la Coi sur la protection des renseinements personnels" Ca session durera un maximum de $ heures et vous recevre! une somme en arent comptant en uise de remerciement pour assister J la session" Est5ce que vous nous permette! de vous poser quelques questions additionnelles) J vous ou J quelquQun dQautre dans votre foyer) a3n de voir si vous quali3e! pour notre Itude\ =uicccccccccc""# 9 CONTINUER Noncccccccc""""""""$ 9 RE=ERCIER ET TER=INER .S--C. D0. 2O0S% 0N. P.RSONN. $. 2O-R. ,O.R O0 $. 2O-R. ,!)166. 1))E$1!-. -R!2!166.F PO0R:
Non Oui ane 3rme dQItude de marchI) de communications ou de relations publiques ou une aence de publicitI ( ) ( ) an mIdia (radio) tIlIvision) 1ournaux) revues) etc") ( ) ( ) an ministMre ou un oranisme du ouvernement fIdIral ( ) ( ) an parti politique ( ) ( ) SI OUI N LOUN CI-DESSUS B RE=ERCIER ET TER=INER 2ND2<aER8 Aomme # RIpartition de 4*[4* %emme $ :TES&VOUS N; AU CANADA OU DANS UN AUTRE PAYS? C!N!$! R.).RC1.R .- -.R)1N.R 0N !0-R. P!S CON-1N0.R N. S!1- P!S;R.,0S R.).RC1.R .- -.R)1N.R D0.6 GG. !21.F-2O0S 6ORSD0. 2O0S !2.F $E)EN!GE !0 C!N!$!A _______ANS TERMINER SI A D;M;NAG; AU CANADA < MOINS DE != ANS $>GE% EN (UELLE ANN;E :TES&VOUS ARRIV; AU CANADA? _________. INSCRIRE NE PAS LIRE - Entre $**@ et $*#& GROUPE 3 Entre #@@@ et $**7 GROUPE 0 #@@7 ou avant RE=ERCIER ET TER=INER Ne sait pas[Refus RE=ERCIER ET TER=INER ON NOUS A DEMAND; DE PARLER AVEC DES PARTICIPANTS DE DIFF;RENTES CAT;GORIES D?>GES. POUR POUVOIR LE FAIRE DE FA@ON EFFICACE, #E VOUS DEMANDERAIS DE BIEN VOULOIR ME DONNER VOTRE >GE EXACTE S.V.P.? __________. INSCRIRE 'oins de $4 ans"""""""""""""""""""# TER=INER $456& ans"""""""""""""""""""""""""""""$ 645&& ans"""""""""""""""""""""""""""""6 OATENIR UN =ICTE &454& ans"""""""""""""""""""""""""""""& 445(& ans"""""""""""""""""""""""""""""4 (4 ans ou plus """""""""""""""""""""( TER=INER PARCE (UE NOUS AIMERIONS PARLER < DES GENS (UI SONT VENUS AU CANADA DE DIFF;RENTES FA@ONS, #E VOUDRAIS (UE VOUS ME DISIEA LE(UEL DES SUIVANTS D;CRIT LE MIEUX VOTRE STATUT #URIDI(UE ACTUEL AU CANADA. ENCORE UNE FOIS, SBIL VOUS PLACT SOYEA ASSUR;S (UE NOUS DEMANDONS CES INFORMATIONS < DES FINS DE RECHERCHE UNI(UEMENT. :TES&VOUS ...? LIRE LA LISTE & SI LA PERSONNE DIT IMMIGRANT RE@U CLASSER COMME R;SIDENT PERMANENT. *# 9 an citoyen canadien *$ 9 an rIsident permanent du Canada (N/8 comprend un Gimmirant reKuH) *6 9 an travailleur Itraner temporaire TER=INER *& 9 an rIfuiI TER=INER *4 9 ou) Otes5vous au Canada sur un visa Itudiant\ TER=INER @@ 9 RE%aS[NS0[0R TER=INER (UEL EST VOTRE PAYS DBORIGINE, CBEST&<&DIRE DANS (UEL PAYS ;TIEA&VOUS UN$E% R;SIDENT$E% PERMANENT$E% AVANT DE VENIR AU CANADA? NE PAS LIRE LA LISTED RECRUTER UN MIXTE DE DIFF;RENTS PAYS 3 Chine"""""""""""""""""""""""""""""""""""# ,aiwan"""""""""""""""""""""""""""""""""$ Aon Yon"""""""""""""""""""""""""""6 2nde """""""""""""""""""""""""""""""""""""& 0a.istan"""""""""""""""""""""""""""""""4 Sri Can.a"""""""""""""""""""""""""""""( 2ran"""""""""""""""""""""""""""""""""""""": 0hilippines"""""""""""""""""""""""""""7 CorIe"""""""""""""""""""""""""""""""""""@ Royaume5ani"""""""""""""""""""""#* ]tats5anis""""""""""""""""""""""""""## %rance""""""""""""""""""""""""""""""""#$ Aafti """"""""""""""""""""""""""""""""""#6 Dutre (0R]C2SER) _____________________ (pas de <"@) (UEL EST LE PLUS HAUT NIVEAU DE SCOLARIT; (UE VOUS AVEA RE@UE AVANT DE VENIR AU CANADA ? NE PAS LIRE LA LISTE Secondaire non terminI seulement""""""""""""""""""" """""""""" # Secondaire terminI"""""""""""""""""""""""""""""""""""""""""""""""""""""" $ CEGE0[aniversitI non terminI (pas de diplPme)""""""""6 CEGE0[aniversitI terminIcc"""""""""""""""""""""""""""""""""""" & ]tudes universitaires supIrieures """"""""""""""""""""""""""""""" 4 AVANT DE VENIR AU CANADA , (UEL TYPE DE TRAVAIL FAISIEA&VOUS ET POUR (UEL TYPE DBENTREPRISE AVEA&VOUS TRAVAILL;, LE CAS ;CH;ANT? ,ype de travail8 _________________________________________________ ,ype dQentreprise8 _______________________________________________ NQa pas travaillI avant de venir au Canada e g ]tait J lQIcole avant de venir au Canada e g +Iri3e! si la profession sur la liste des professions rIlementIes[mItiers e g % Professions r&%"ement&es Drchitectes 2nInieurs +Iri3cateurs et comptables ,echnoloistes de laboratoire mIdical ErothIrapeutes 0harmaciens 0hysiothIrapeutes 2n3rmiers[in3rmiMres autorisIs Dentistes ,echniciens en Inie 2n3rmiers[in3rmiMres auxiliaires autorisIs ,echnoloues en radiation mIdicale 'Idecins Enseinants ACTUELLEMENT EST&CE (UE VOUS? $LIRE LA LISTE% ,ravaille! J temps plein (64 hrs" d) ( ) POSER LA G)2 ,ravaille! J temps partiel (moins de 64 hrs") ( ) POSER LA G)2 Sans emploi) mais J la recherche dQemploi ( ) ]tudiant J temps plein ( ) # max" [roupe RetraitI ( ) TER=INER 0as sur le marchI du travail (incl" personne au foyer) ( ) # max" [roupe POSER LA G5)2 SI TRA7AILLE N TE=PS PLEIN OU PARTIEL (UELLE EST VOTRE OCCUPATION ACTUELLE? __________________________________ _________________________________ ,ype dQemploi ,ype dQentreprise DE=ANDER N TOUS POURRIEA&VOUS ME DIRE LA(UELLE DES CAT;GORIES SUIVANTES CORRESPONDS AU REVENU ANNUEL TOTAL , AVANT IMPET, DE TOUS LES MEMBRES DE VOTRE FOYER, POUR 2!"? LIRE < *# 5 'oins de 6* *** ? *$ 5 6* *** ? J (* *** ? *6 5 (* *** ? J :4 *** ? OATENIR UN =ICTE *& 5 :4 *** J #** *** ? *4 5 #** *** ? J #4* *** ? *( 5 #4* *** ? et plus OFFERT SPONTANP=ENT @@ 5 RE%aS[NS0[0R $PAS DE (!'% $PAS DE (!9% $PAS DE (!7% $PAS DE (!=% ON DEMANDE AUX PERSONNES (UI PARTICIPENT < DES GROUPES DE DISCUSSION D?;METTRE LEURS OPINIONS ET COMMENTAIRES. DANS (UELLE MESURE VOUS SENTEA&VOUS < L?AISE D?;METTRE VOS OPINIONS DEVANT D?AUTRES PERSONNES? VOUS SENTEA&VOUS.$LIRE LA LISTE% ,rMs J lQaise"""""""""""""""""""""""""""""""""" # =IN 3 PAR GROUPE Dsse! J lQaise""""""""""""""""""""""""""""""" $ 0as trMs J lQaise"""""""""""""""""""""""""""" 6 TER=INER ,rMs mal J lQaise""""""""""""""""""""""""""" & TER=INER AVEA&VOUS D;#< PARTICIP; < UN GROUPE DE DISCUSSION OU < UN ENTRETIEN FACE&<&FACE OF L?ON VOUS A REMIS UNE SOMME D?ARGENT, ICI OU AILLEURS? =ui # =ACI=U= 3 PAR GROUPE Non $ 555; (0DSSER L CD <"$6) SI OUI* DE=ANDER: + < (UAND REMONTE LA DERNIGRE FOIS (UE VOUS AVEA PARTICIP; < UNE DE CES DISCUSSIONS? ____________________________________________________ (,ER'2NER S2 Da C=aRS DES ( DERN2ERS '=2S) < COMBIEN DE GROUPES OU D?ENTRETIENS FACE&<&FACE AVEA&VOUS PARTICIP; AU COURS DES ' DERNIGRES ANN;ES? _______________________________________________ (0R]C2SER) S2 0CaS DE 4 9 ,ER'2NER ON DEMANDE PARFOIS AUX PARTICIPANTS D?;CRIRE LEURS R;PONSES SUR UN (UESTIONNAIRE. Y A&T&IL UNE RAISON (UELCON(UE POUR LA(UELLE VOUS NE POURRIEA PAS PARTICIPER? SI VOUS AVEA BESOIN DE LUNETTES POUR LIRE, VEUILLEA LES APPORTER AVEC VOUS.
=ui""""""""""""""""""""# 5 TER=INER Non""""""""""""""""""""$ N=,E8 ,ER'2NER S2 CE R]0=NDDN, D2, <a>2C D aN 0R=/Ch'E DE +aE =a D>DaD2,2=N) aN 0R=/Ch'E DE CDNGaE ]CR2,E =a +ER/DCE) aNE 2N<a2],aDE L NE 0DS 0=a+=2R C=''aN2<aER E%%2CDCE'EN,"
INTER7IEFEUR DIRE AU RPPONDANT 7EUILLEQ APPORTER A7EC 7OUS UNE PIRCE DKIDENTITP A7EC P9OTO GUI POURRAIT 7OUS STRE DE=ANDP SUR PLACE5 I=PORTANT: Ca session durera $ heures et nous demandons aux participants d>arriver #4 minutes avant le dIbut de la session" Est5il possible pour vous d>Otre prIsent J la salle de recherche #4 minutes avant le dIbut de la session\ =ui""""""""""""""""" # 9 CONTINUER Non"""""""""""""""" $ 9 TER=INER ^Qaimerais vous inviter J un roupe de discussion qui aura lieu8 * GROUPE 3 GROUPE 0 'ontrIal (%R) 'ontrIal (%R) ^eudi) $: fIvrier #:h6* ^eudi) $: fIvrier #@h6* Du Canada 4 ans ou moins Du Canada (5#4 ans Ca session durera un total de $ heures et vous recevre! la somme de ),, I en uise de remerciement pour votre participation" Cieu8 #.1+H, 27 IJK0H.0 (17330 e" 1,330) 5 $on"rAa& (F50NB0IS) 7p%n%on Searc3 10)0 68"e du 1eaver Ha&&# ("3 F&oor 'e&: 51(4*))401,, INTER7IEFERS8 +euille! dire au rIpondant que les roupes sont petits et que toute personne qui ne se prIsente pas ou qui annule J la derniMre minute compromettront le pro1et" Dssure!5vous quQils savent que leurs opinions sont importantes pour nous et que nous sommes sIrieux de savoir ce quQils ont J oBrir" NOTE: +Ea2CCEi D2RE Daj R]0=NDDN,S <aQ2CS RECE+R=N, aNE C=N%2R'D,2=N 0DR ,]C]0A=NE CD ^=aRN]E D+DN, CE GR=a0E" S2 0=aR aNE RD2S=N <aECC=N<aE 2CS NQ=N, 0DS Ea DE N=S N=a+ECCES 2CS DE+RD2EN, N=aS C=N,DC,ER Da __________" S2 CEaR N=' NQES, 0DS SaR CD C2S,E DE 0R]SENCE) 2CS NE SER=N, 0DS DD'2S Da GR=a0E DE D2SCaSS2=N" , !PP.N$1/ 4 = $iscussion gui#es ,ebruar( 24% 2014 .n'ironics Researc* Grou7 6imite# ,ocus Grou7s on ,oreign Cre#entia&s = $iscussion agen#a .conomic an# Socia& $e'e&o7ment Cana#a PN7HI1 1J 1ntro#uction to Proce#ures B10 minutesC &elcome to the 7ocus 1roup. &e :ant to hear your opinions. 2eel 7ree to a1ree or disa1ree. Even i7 you are >ust one person amon1 ten that ta0es a certain point o7 vie:, you could represent a lot o7 people :ho 7eel the same :ay as you do. ?ou don3t have to direct all your comments to me@ you can e.chan1e ideas and ar1uments :ith each other too. !here are some o5servers :atchin1 the session on the other side o7 the t:o :ay mirror and they are part o7 the research team. &e are also video6tapin1 this session to help me :rite my report. !he video :ill only 5e used internally to analyse the research and :ill not 5e released to anyone else. / may ta0e some notes durin1 the 1roup to remind mysel7 o7 thin1s also. ;nythin1 you say here :ill remain con7idential and anonymous and any comments you ma0e :ill not 5e lin0ed to you 5y name in any reportin1 :e do on this pro>ect. / should also mention that / :or0 7or a pu5lic opinion research company. / do not :or0 7or the Government o7 Canada :hich is the client that commissioned the research. !he host8hostess :ill pay you your incentives at the end o7 the session. Aet3s 1o around the ta5le so you can each introduce yourselves to the 1roup. Can you tell us your name and a little 5it a5out yoursel7, such as :ho lives :ith you in your house, :hat 0ind o7 :or0 you do i7 you :or0 outside the home etc... 2J 4ac5groun# on immigration eK7erience B1L minutesC Be7ore :e 1et into the main topic o7 our 7ocus 1roup toni1ht, / :ant to have a 5rie7 discussion a5out the state o7 the economy in Canada. Could you each :rite do:n :hat :ord come to mind 7or you :hen you thin0 o7 ho: the economy is doin1 these days. Could you each tell us :hat :ord you came up :ith any :hyB ;s you may have 1uessed 7rom the 9uestions :e as0ed you to invite you to this session :e :ant to e.plore issues around people3s e.periences as ne:comers or immi1rants to Canada. Because all o7 you immi1rated to Canada 7rom other countries, /3d li0e to 1o # around the ta5le a1ain and have you each tell us your story C ho: lon1 a1o did you move to Canada and :here did you move here 7rom and :hat did you do in your home country and :hat do you do no:B PRO4.D Did you have any pro7essional certi7ication or credentials 5e7ore you immi1rated to CanadaB &hat :as itB &ere you plannin1 on :or0in1 in the same 7ield in CanadaB 1, !N P!R-1C1P!N-S !R. C0RR.N-6 S-0$.N-S% !SMD &hat are you studyin1 ri1ht no: and :hyB &ere you also studyin1 this 5e7ore comin1 to Canada or did you chan1e your 7ield o7 studyB 1, .S: &hyB 3J C*a&&enges in getting into t*e "or5+orce in Cana#a B30 minutesC / particularly :ant to 7ocus on your e.perience :ith :or0in1 in Canada. Could you each >ot do:n on paper C a couple o7 :ords that descri5e the 5i11est challen1es 7or you in 7indin1 :or0 in your 7ield :hen you came to Canada. (#BD /7 you have not :or0ed in Canada at all you can ans:er in terms o7 your impressions 7rom tal0in1 to 7riends or 7amily etc...) ,61P C:!R- 61S- C:!66.NG.S = PRO4. &hat ma0es you say thatB &hy do you 7eel this is a 5i1 challen1eB POSS146. PRO4.S: Aac0 o7 Canadian e.perienceB Di77iculty 1ettin1 credentials reco1niEedB 'o: many o7 you :ould say that you no: have a >o5 in the pro7ession you :ere trained 7or 5e7ore you came to CanadaB 'o: many do notB !SM -:OS. W:O WORM 1N -:.1R PRO,.SS1ON: 'o: easy :as it 7or you to transition 7rom your pro7ession in your home country to CanadaB &hat did you have to 1o throu1hB &hat :ere the 5i11est challen1esB !SM -:OS. W:O $O NO- WORM 1N -:.1R PRO,.SS1ON: Did you choose to s:itch pro7essions a7ter comin1 to Canada or did you have to s:itch 7or one reason or anotherB &hyB Do you 7eel li0e you no: understand ho: to prepare yoursel7 to 7ind :or0 in your 7ieldB Did you 0no: :hen you applied to immi1rate to Canada :hat :ould 5e involved in 1ettin1 a >o5 in your 7ield in CanadaB 'o: did you 7ind out a5out thatB 1+ $1$ NO- MNOW: &ould you still have moved i7 you 0ne: :hat :ould 5e involvedB $ / :ant to e.plore the speci7ic issue o7 people :ith pro7essional licenses or credentials or certi7ications 7rom their home countries 5ein1 a5le to practice in Canada. 'o: important an issue :as this 7or each o7 you or 7or your 7amily or close 7riendsB Did you research the :hole topic o7 :hat3s involved in :or0in1 in your 7ield in Canada C esp. i7 it involves 1ettin1 a license or credential to practice hereB 1, .SD 'o: did you do thatB &here did you loo0 7or in7ormationB PRO4. 1, NO- ).N-1ON.$D Government o7 Canada :e5siteB !he em5assy or consulateB 2riends and 7amilyB )ro7essional associationsB ;ny:here elseB 'o: easy or di77icult :as it to 7ind in7ormation on thisB &hy do you say thatB &as the in7ormation you 7ound use7ul8help7ulB 'o: do you thin0 the in7ormation could 5e improvedB Do you thin0 it3s 5etter 7or prospective immi1rants to receive this in7ormation, or an assessment o7 their credentials 5e7ore or a7ter they come to CanadaB &hy or :hy notB 4J Pre+erre# termino&og( on ,CR B1L minutesC &e sometimes tal0 a5out people3s FcredentialsG and other times :e tal0 a5out their F9uali7icationsG C do these :ords have the same meanin1B &hich :ord 5est descri5es :hat this is all a5out C FcredentialsG or F9uali7icationsGB (or somethin1 else C i.e. license or certi7ication) &e also sometimes tal0 a5out people3s FinternationalG credentials or 9uali7ications and other times F7orei1nG credentials. &hat :ord 5est descri5es this C F/nternationalG or F7orei1nGB &hat :ords and terms do you use to descri5e the process o7 5ein1 a5le to :or0 in your 7ield in CanadaB /7 you remem5er, :hat :ords did you use in your search prior to immi1ratin1B (e.1., in an online search en1ine) /7 the Government o7 Canada :as 1oin1 to put to1ether a document or :e5site all a5out this issue C :hat :ould you call it C in other :ords :hat name :ould you 1ive itB Can you each :rite somethin1 do:nB )E")AE &/AA RE;D &';! !'E? &R"!E LJ Res7onsib&e +or ,oreign Cre#entia& Recognition BL minutesC &ho do you thin0 is responsi5le 7or 7orei1n credential reco1nitionB 6 Do you thin0 the 7ederal 1overnment has the main responsi5ilityB !he provincial 1overnmentB $unicipal 1overnmentsB Settlement or1aniEationsB /mmi1rants themselvesB )ro7essional 5odiesB Do you thin0 any level o7 1overnment is doin1 an ade9uate >o5B &hy or :hy notB &hich level o7 1overnment do you thin0 is doin1 the most to help immi1rants :ith credential reco1nitionB &hat ma0es you say thatB /n your pro7ession, do you thin0 pro7essional 5odies are helpin1 or 5arrin1 ne: Canadians 7rom enterin1 the 7ieldB HJ !"areness o+ Go'ernment 1nitiati'es B10 minutesC 'as anyone heard o7 any speci7ic Government o7 Canada pro1ram that helps address the issue o7 credential reco1nitionB 1, .SD &hat have you heard a5outB 'ave you heard o7 any initiatives 5ein1 planned 7rom the Government o7 Canada to help ne:comers deal :ith this issueB 1, .SD &hat :ould those 5eB 'as anyone heard o7 any speci7ic provincial 1overnment pro1rams that helps address the issue o7 credential reco1nitionB 1, .S: &hat have you heard a5outB 2or the pro1rams you >ust mentioned, :here did you learn a5out themB PRO4. 1, N..$.$D mainstream media, ethnic media, 7riends and 7amily, 1overnment :e5site 'ave any o7 you heard o7 a Fmicro6loans pro1ramG 7rom the 1overnmentB (#BD 4ust a F?es8#oG) 7J Conc&usion BL minutesC &e have covered a lot o7 topics today and really appreciate you ta0in1 the time and ener1y to come do:n here and 1ive your opinion. ?our input is very important and insi1ht7ul. !o conclude, / :anted to as0 you :hether you have any last thou1hts that you :ant to 1ive the Government o7 Canada a5out today3s topic. -:!NM O0 ,OR P!R-1C1P!-1NGN & 6e 2L +3'rier 2014 .n'ironics Researc* Grou7es #e #iscussion sur &es titres #e com73tences 3trangers Or#re #u Oour #e &a #iscussion $3'e&o77ement 3conomi<ue et socia& Cana#a PN7HI1 1J 1ntro#uction P &a 7roc3#ure B10 minutesC Bienvenue au 1roupe de discussion. #ous voulons entendre vos opinions. SenteE6vous li5res d3Htre en accord ou en dIsaccord. $Hme si vous n3Htes 9u3une personne sur di. J dI7endre un certain point de vue, vous pouveE reprIsenter un tas de 1ens 9ui pensent comme vous. Kous n3aveE pas J m3adresser tous vos commentaires, vous pouveE aussi Ichan1er des idIes et des ar1uments les uns avec les autres. Des o5servateurs 9ui 7ont partie de l3I9uipe de recherche re1ardent la sIance de l3autre cLtI du miroir sans tain. #ous 7ilmons aussi la sIance pour m3aider J rIdi1er mon compte rendu. Aa vidIo ne sera utilisIe 9u3J l3interne pour analyser la recherche et ne sera remise J personne d3autre. /l se peut 9ue >e prenne des notes au cours de la sIance J titre d3aide6mImoire. Ce 9ue vous direE ici restera con7identiel et anonyme et les commentaires 9ue vous 7ereE ne vous seront attri5uIs dans aucun de nos comptes rendus. 4e devrais aussi mentionner 9ue >e travaille pour un ca5inet de recherche sur l3opinion pu5li9ue. 4e ne suis pas J l3emploi du 1ouvernement du Canada, le client 9ui a commandI la recherche. A3hLte8hLtesse vous versera votre cachet J la 7in de la sIance. 2aisons un tour de ta5le pour vous permettre de vous prIsenter. Dites6nous votre nom et parleE6nous un peu de vous, comme 9ui ha5ite avec vous, le travail 9ue vous 7aites si vous travailleE J l3e.tIrieur de la maison, etc. 2J .K73rience #8immigration B1L minutesC ;vant d3a5order le su>et principal de notre session ce soir, >3aimerais 9u3on discute rapidement l3Iconomie canadienne. )ourrieE6vous Icrire le mot 9ui dIcrit le mieu., selon vous, l3Itat de l3Iconomie canadienne ces >ours6ciB Muel mot aveE6vous choisiB )our9uoi aveE6vous choisi ce motB 4 ( Comme vous l3aureE devinI d3aprNs les 9uestions 9ue nous vous avons posIes pour vous inviter J cette sIance, nous voulons e.plorer l3e.pIrience des immi1rants au Canada. )arce 9ue vous aveE immi1rI au Canada, >3aimerais 9u3J tour de rLle vous nous 7assieE part de votre histoire C 9uand Htes6vous venu au Canada, d3oO venieE6 vous, 9ue 7aisieE6vous dans votre pays d3ori1ine et 9ue 7aites6vous au>ourd3hui B ./P6OR.R D ;vieE6vous un diplLme ou un titre pro7essionnel avant d3immi1rer au Canada B Muel Itait6il B ComptieE6vous travailler dans le mHme domaine au Canada B S1 $.S P!R-1C1P!N-S SON- E-0$1!N-S% $.)!N$.R D Mu3ItudieE6vous en ce moment et pour9uoi B Est6ce le domaine dans le9uel vous ItudiieE avant de venir au Canada ou aveE6vous chan1I de domaine B S1 O01 : )our9uoi B 3J $i++icu&t3s #8int3gration P &a main-#8Qu're au Cana#a B30 minutesC 4e veu. porter mon attention sur votre e.pIrience de travail au Canada. )ouveE6vous noter sur un 5out de papier C deu. ou trois mots dIcrivant les plus 1randes di77icultIs 9ue vous aveE IprouvIes pour trouver du travail dans votre domaine J votre arrivIe au Canada. (#B D Si vous n3aveE pas encore travaillI au Canada, vous pouveE parler des impressions 9ue vous aveE eues en parlant J vos amis ou votre 7amille, etc.) -!46.!0 P!P1.R $.S $1,,1C06-ES = ./P6OR.R Mu3est6ce 9ui vous 7ait dire cela B )our9uoi estimeE6vous 9ue c3est un 1rand dI7i B ./P6OR!-1ONS POSS146.S : $an9ue d3e.pIrience canadienne B Di77icultI de 7aire reconnaPtre vos compItences B Com5ien d3entre vous dirieE 9ue vous travailleE maintenant dans un domaine pour le9uel vous aveE ItI 7ormI avant de venir au Canada B Com5ien ne le diraient pas B $.)!N$.R R C.0/ D01 -R!2!166.N- $!NS 6.0R $O)!1N. : ;6t6il ItI 7acile pour vous de passer de votre pro7ession dans votre pays d3ori1ine au Canada B )ar 9uoi aveE6vous dQ passer B Muelles ont ItI les plus 1randes di77icultIs B $.)!N$.R R C.0/ D01 N. -R!2!166.N- P!S $!NS 6.0R $O)!1N. : ;veE6 vous choisi de chan1er de pro7ession aprNs Htre venu au Canada ou aveE6vous dQ le 7aire pour une raison ou pour une autre B )our9uoi B )enseE6vous comprendre maintenant comment vous prIparer pour trouver du travail dans votre domaine B : SavieE6vous lors9ue vous aveE demandI J immi1rer au Canada ce 9ui vous attendait pour trouver un emploi dans votre domaine B Comment l3aveE6vous appris B S816S N. S!2!1.N- P!S : ;urieE6vous 9uand mHme Imi1rI si vous l3avieE su B 43aimerais e.plorer l3en>eu concernant les personnes 9ui ont o5tenu un titre pro7essionnel, des ac9uis ou un diplLme dans leur pays d3ori1ine et leur capacitI de travailler au Canada. Aa 9uestion a6t6elle ItI importante pour vous ou votre 7amille ou vos amis B Kous Htes6vous rensei1nI au su>et des prIre9uis pour travailler dans votre domaine au Canada C surtout s3il est nIcessaire d3avoir un permis ou un diplLme 9uelcon9ue pour travailler ici B S1 O01 : Comment l3aveE6vous 7ait B "O vous Htes6vous rensei1nI B ./P6OR.R S1 C. N8.S- P!S ).N-1ONNE D Ae site /nternet du 1ouvernement du Canada B A3am5assade ou le consulat B ;mis et 7amille B ;ssociations pro7essionnelles B ;illeurs B ;6t6il ItI 7acile ou di77icile de trouver des rensei1nements B )our9uoi dites6vous cela B Aes rensei1nements 9ue vous aveE trouvIs ont6ils ItI utiles B Comment pourrait6on amIliorer l3in7ormation, croyeE6vous B CroyeE6vous 9u3il vaut mieu. 9ue les immi1rants Iventuels o5tiennent ces rensei1nements ou une Ivaluation de leurs titres de compItences avant de venir au Canada ou aprNs y Htre venus B )our9uoi ou pour9uoi pas B 4J -ermino&ogie 7r3+3r3e 7our &es titres #e com73tence 3trangers B1L minutesC #ous parlons par7ois de R titres de compItences S et par7ois de R 9uali7ications S C ces termes ont6ils le mHme sens B Ae9uel dIcrit le mieu. l3o5>et C R titres de compItence S ou R 9uali7ications S B (ou autre choseTpar e.emple, un permit, un certi7icat, etc.) #ous parlons par7ois de titres de compItence ou de 9uali7ications R internationau. S ou de titres R Itran1ers S. Ae9uel est prI7Ira5le C R internationau. S ou R Itran1ers S B Muels termes utiliseE6vous pour dIcrire le processus de pouvoir travailler dans votre domaine au Canada B Si vous vous en souveneE, 9uels termes aveE6vous utilisIs dans votre recherche avant d3immi1rer B (e.. dans un moteur de recherche en li1ne) Si le 1ouvernement du Canada devait crIer un document ou une pa1e &e5 sur le su>et C comment l3intitulerieE6vous B )ouveE6vous noter une su11estion B 6.S P!R-1C1P!N-S 61RON- C. D0816S ON- ECR1- 7 LJ Res7onsab&e #e &a reconnaissance #e titres 3trangers BL minutesC Mui est responsa5le de la reconnaissance des titres Itran1ers, croyeE6vous B CroyeE6vous 9ue le 1ouvernement 7IdIral en est le principal responsa5le B Ae 1ouvernement provincial B Aes 1ouvernements municipau. B Aes or1anisations d3Ita5lissement B Aes immi1rants eu.6mHmes B Aes corps pro7essionnels B ? a6t6il un niveau de 1ouvernement 9ui 7ait un travail convena5le, selon vous B )our9uoi ou pour9uoi pas B Muel niveau de 1ouvernement 7ait le plus pour aider les immi1rants J 7aire reconnaPtre leurs titres de compItences, selon vous B Mu3est6ce 9ui vous 7ait dire cela B Dans votre pro7ession, croyeE6vous 9ue les corps pro7essionnels aident les nouveau. Canadiens J y entrer ou leur 7ont6ils o5stacle B HJ Connaissance #es initiati'es gou'ernementa&es B10 minutesC ;veE6vous entendu parler d3un pro1ramme particulier du 1ouvernement du Canada 9ui traite de la reconnaissance des titres de compItences B S1 O01 D Mu3aveE6vous entendu B ;veE6vous entendu parler d3initiatives 9ue pro>ette le 1ouvernement du Canada pour aider les nouveau. venus J rIsoudre ce pro5lNme B S1 O01 D Muelles seraient6elles B ;veE6vous entendu parler de pro1rammes particuliers du 1ouvernement provincial 9ui traitent de la reconnaissance des titres de compItences B S1 O01 : Mu3aveE6vous entendu B "O aveE6vous ItI in7ormIs des pro1rammes 9ue vous veneE de mentionner B ./P6OR.R !0 4.SO1N D mIdias 1rand pu5lic, mIdias ethni9ues, amis et 7amille, site /nternet du 1ouvernement ;veE6vous entendu parler d3un R pro1ramme de micro prHts S du 1ouvernement B (#B D 4uste R "ui8#on S) @ 7J Conc&usion BL minutesC #ous avons a5ordI un tas de su>ets au>ourd3hui et nous apprIcions vraiment 9ue vous ayeE pris le temps et la peine de venir nous 7aire part de vos opinions. Kotre contri5ution est trNs importante et perspicace. ;vant de conclure, >e voulais vous demander si vous avieE une derniNre remar9ue J adresser au 1ouvernement du Canada sur le su>et. ).RC1 $8!2O1R P!R-1C1PE N #*