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SCOPE OF WORK PROPOSAL CMS Based Website for Khoker Synergy Oct 5, 2013
Version 1
BE SOLUTIONS
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Document Copyright & Confidentiality
This is a confidential document. All rights of this document are reserved with BE Solutions. This document has been constructed with the proprietary information as supplied from Khoker Synergy to BE Solutions. This document shall be a copyrighted document. Neither any parts, nor the whole of this document may be distributed to any parties outside of Khoker Synergy or BE Solutions without prior expressed written permission from BE Solutions. At no time may Khoker SYnergy utilize any part or whole of this document, or any BE Solutions authorised document, without the prior written expressed permission from BE Solutions.
BE SOLUTIONS
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Company introduction
BE Solutions or Business Excellence Solutions is a young, vibrant & growing company specializing in ERP Consulting & Development with expertise in ERP, CRM, Website and Custom Software solutions. Headquartered in Vapi (South Gujarat), one of the biggest Chemical hub of Gujarat along with close proximity to Industrial Areas of Daman & Silvassa having regional presence in Mumbai & Nashik regions of Maharashtra.
Glossary
Term/Acronym Definition SOW Scope of Work CMS Content Management System Web Browser Software used to locate, retrieve and display content available on world wide web. Web Server A computer that is set up with software and networking capabilities to deliver Web pages on the Internet or an Intranet. SEO Search Engine Optimization SPOC Single point of contact
Key Stakeholders
Name Business Unit Role Santosh Agunde EDP Manager- Ahan Apparel Pvt. Ltd. He will be our spoc to understand the business needs and to provide sign-offs at every milestone. Roshni Singhal Director Rosoft Limited She will be responsible to supervise the project development and to get the sign off during final delivery.
BE SOLUTIONS
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Table of Contents
1. PROJECT OVERVIEW AND BACKGROUND ............................................ 5 1.1 Scope of the Project ............................................................................................................................................ 5 1.2.1 In-Scope ...................................................................................................................................................................................... 5 1.2.2 Out of Scope .............................................................................................................................................................................. 5 2. WEBSITE DETAILS ............................................................................................ 6 2.1 Site Map .................................................................................................................................................................. 6 2.2 Project Phases ...................................................................................................................................................... 6 2.3 Website Hosting and Functionalities ........................................................................................................... 7 2.3.1 THE HOME PAGE ............................................................................................................................................................... 7 2.3.2 ABOUT COMPANY ............................................................................................................................................................. 7 2.3.3 STYLE COLLECTION ......................................................................................................................................................... 7 2.3.4 MEDIA ..................................................................................................................................................................................... 8 2.3.5 BUSINESS OPPORTUNITY .............................................................................................................................................. 8 2.3.6 CAREERS ................................................................................................................................................................................ 8 2.3.7 STORE LOCATOR ............................................................................................................................................................... 8 3. DELIVERABLES & ACCEPTANCE CRITERIA ......................................... 9 4. ASSUMPTIONS .................................................................................................... 9 5. MILESTONES ....................................................................................................... 9 6. COST AND SCHEDULE CONSTRAINTS FOR PHASE1 ........................ 10 7. CONTRACT INFORMATION .......................................................................... 10 8. AHAN APPAREL PVT. LTD. ACCEPTANCE .......................................... 10 9. ANNEXURE A ................................................................................................... 11 Terms of Service Agreement ...................................................................................................................................... 11
BE SOLUTIONS
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1. Project Overview and Background
Ahan Apparel Pvt. Ltd. (AAPL) was formed in 2003 to consolidate the total affair of textiles and garments under one umbrella with a mere workforce of ten dedicated and highly qualified individuals. Together to create a mark in the Fashion industry, they came with an innovation named just i.
just i in Indian mythology means love. Every season, justi offers a new wide range of merchandise that is contemporary, fashionable and fresh in look, finish and style. The brand is currently stocked in 40+ different stores nationwide with the customer base existing worldwide.
Currently, justi has a static website to showcase its products along with a lot of limitations such as lack of ecommerce features which is the need of an hour. To overcome this problem, Rosoft is proposing to revamp the current website into dynamic ecommerce business website. 1.1 Scope of the Project 1.2.1 In-Scope To achieve the above requirement, Rosoft is proposing a phased approach for the development of an E-Commerce website with a CMS backend for Ahan Apparel Pvt. Ltd. to increase their wholesale as well as retail market globally. The development approach will be as follows:
Creative User Interface and Visual Designing. Creation of Links and Sub-links. Functionalities Development. CMS backend including Product Catalog with admin dashboard.
1.2.2 Out of Scope Content Writing. Images sourcing for the website.
BE SOLUTIONS
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2. Website Details 2.1 Site Map
2.2 Project Phases Rosoft will be dividing this project into phases.
Phase 1 E-Commerce Website. Online Payment Gateway. Integration with current Inventory Database (ERP). CMS backend, Product Catalog, Admin Dashboard and Reports. Basic Online PR (Links to Social Networking Sites) Phase 2 Buy Gift Vouchers. Redeem Coupons. Design Your T-Shirt. Phase 3 Social Media Optimization (SMO) Search Engine Marketing (SEM) Which includes Search Engine Optimization (SEO) and Pay Per Click (PPC).
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2.3 Website Hosting and Functionalities The website will be divided into the following sections: 2.3.1 THE HOME PAGE A navigation menu at the top of the page. A Large HTML /Flash animation or JS panel with Photos of the products and other accessories of Ahan Apparel Pvt. Ltd. which changes automatically at a given time frame. Sign Up This facility will enable customers to register themselves with Ahan Apparel Pvt. Ltd. so that they can receive offers, sale and discount related emails. Login Registered users can login with their Username and Password and can continue their online shopping fun. Online PR Links to social media networking websites such as Facebook, LinkedIn, MouthShut, Flickr, Twitter, etc. The client would receive their own individual login ids so as to visit these sites to see comments and feedback from their viewers across the globe. Shopping Cart Customers can remove, edit, add and view the list of items they have selected for purchase. Promotions This facility will provide visibility to the products which are on sale and offer. All promotional activities such as ad campaigns, events, opening of new stores will be displayed on the Home/ Landing Page. Buy Gift Vouchers (Phase 2) Customers who wish to buy gift vouchers for their friends or family members can select the amount of voucher they want to buy and finally proceed with the pay and checkout option. Vouchers will be sent to customers via post and an invoice will be emailed on customers email id against the same. Redeem Coupons (Phase 2) Discount Coupons distributed by Ahan Apparel Pvt. Ltd. will contain coupon codes which can be redeemed during the check out phase of Online Shop and Buy Gift Vouchers. 2.3.2 ABOUT COMPANY A brief detail on the topics mentioned below.
Company Profile Vision and Mission Awards and Recognition 2.3.3 STYLE COLLECTION This section will be divided into 6 categories New Arrivals, Offers and Sale, T-Shirts, Shirts, Denim and Design Your T-Shirt (Phase 2). All categories will have a list of products under them with links such as Add to Cart, Add to Wishlist, Share, etc. New Arrivals New collection launched by Ahan Apparel will appear under this section. BE SOLUTIONS
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Offers and Sale Offers: - This section will contain details of Special Discount Offers as decided by Ahan Apparels Pvt. Ltd. eg. Shop worth Rs.1000 and get Rs. 250 Off. Sale: - Seasonal Sale or Direct Discount Offers will be put in this section. E.g. 20% off on selected items. T-Shirts Shirts Denim Design Your T-Shirt (Phase 2) This link will allow the users to customize front and back side of the T-Shirt as per their requirements. The customization will allow the following: 1. Select the type of T-Shirt such as Round neck, Polo neck, etc 2. Select and change color of the T Shirt. 3. Apply a custom logo or choose from pre-defined images. 4. Add text on T-Shirt. 5. Submit Design button wherein customer can submit the newly designed T-Shirt along with his details, so that Ahan Apparels executive can give them a quotation on prices and delivery dates accordingly. 2.3.4 MEDIA Press Release Events Advertising Campaigns 2.3.5 BUSINESS OPPORTUNITY This section will contain details of opening a justi franchise or retail distribution business as per terms and conditions specified by Ahan Apparel Pvt. Ltd. Franchise Distribution 2.3.6 CAREERS Job listings with Job Description and Apply Button. 2.3.7 STORE LOCATOR Contact details of Head Office with address, contact numbers, FAX and email address. Store Locator Drop down menu which allows you to search franchise based in state and city. Hyperlinks to email address which when clicked upon will open the default email client on the visitors systems. Google Map: Drive way locator for both the Showroom and the Workshops. A map of the location with directions on how to get to the Showroom from various directions.
BE SOLUTIONS
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3. Deliverables & Acceptance Criteria For Phase 1
Key Deliverables Responsibility Creation of SOW Rosoft Sign-Off of SOW Ahan Apparel Pvt. Ltd. Conceptualizing the flow of the Website Rosoft Images Ahan Apparel Pvt. Ltd. Final content for the Web site Ahan Apparel Pvt. Ltd. Designing Webpages Rosoft Sign-Off of the screens & flow Ahan Apparel Pvt. Ltd. Development Rosoft Beta testing of the Webpages Rosoft Sign-Off on the UAT (User Acceptance Testing) Ahan Apparel Pvt. Ltd. Domain Registration and Website Hosting Rosoft Free maintenance including 12 free updates (limited to 1 every month) and repairing broken links. Rosoft Basic Search Engine Optimization Rosoft Basic online PR Rosoft 4. Assumptions Ahan Apparel Pvt. Ltd. will release any and all required information (content, images and signoffs) on time for effectively executing the development of the required web pages in a timely manner. Rosoft has the right to alter the technologies and platforms as they deem fit in order to better execute and carry out the development of the web pages required. Rosoft cannot modify the details of Ahan Apparel Pvt. Ltd unless specified otherwise, with due permissions in place. Rosoft shall provide Ahan Apparel Pvt. Ltd with details to their new ftp server, email server and domain. 5. Milestones Rosoft Limited will be responsible for creating, designing, integrating and deploying of web pages to their domain viz., www.justi.in
These dates are indicative dates, and will be achieved on a Best Effort basis. BE SOLUTIONS
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These do not account for delays or contingencies of delays from Ahan Apparel Pvt. Ltd. in releasing any relevant data or information as Rosoft might require from time to time. These dates are subject to Force Majeure. 6. Cost and Schedule Constraints for phase1
The deliverables for Ahan Apparel Pvt. Ltd. are priced at Rs. 2,30,000 /- (plus service taxes as applicable)
No Additional work or scope is assumed or implied beyond what is explicitly specified in this document.
No. Deliverable Payment Schedule Cost (Rs.) 1 Advance Payment (At the time of signing this SOW) Rs. 1,50,000 2 Development of Ahan Apparel Pvt. Ltd. Website with CMS backend Rs. 50,000 4 UAT and Final Delivery (Go Live) Rs. 20,000 5 Domain registration and hosting with 1 GB space (to be paid in advance for the first year) Rs. 10,000 6 AMC of website maintenance included (for the first year). Changes to the existing content only. No design or layout related changes. More - please refer to deliverables Included in Scope Total Rs. 2,30,000
The project will be completed in phases. Below mentioned are the various phases proposed by Rosoft Limited to Ahan Apparel Pvt. Ltd.
The above cost of Rs.__________ does not include Phase 2 and Phase 3. 7. Contract Information
Please refer to Annexure A for the detailed terms and conditions of the contract. 8. Ahan Apparel Pvt. Ltd. Acceptance
I accept the document in its entirety, and understand the terms and conditions laid out herein. I approve the scope of work as illustrated in this document and hereby contract Rosoft Limited to deliver the product as described herein and I agree to fulfill all of my obligations under this document.
I understand that this document is a confidential document and will not release this document to any third party whatsoever, and further accept full responsibility maintaining the confidentiality of this document.
Name: Designation:
Signature: Place: Date: BE SOLUTIONS
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Rosoft Limited (the Service Provider), is in the business of development, supply and operation of products and services relating to software, web applications, mobile app development, ERP systems, Data Solutions, and websites with state of the art skill sets and cutting edge development technologies; and Ahan Apparel Pvt. Ltd. (the Company), is a corporation organized and existing under the laws of Maharashtra
WHEREAS, this agreement contains the Service Providers terms of engagement; NOW, THEREFORE, in consideration of the mutual covenants and agreements herein contained, the parties hereto, intending, to be legally bound, agree as follows:
1. SERVICES PROVIDED Service Provider is prepared to provide the following professional services to Company: a) Development and Deployment of a dynamic website in accordance with the agreed scope of work signed by the company. b) Warranty maintenance for the software for the period of 1 year from the date of invoice to the client. c) At the time of expiry of warranty period, Rosoft Limited can continue providing the software maintenance support under an annual maintenance contract to be signed by the company separately in addition to this agreement.
2. FEES AND OTHER CHARGES a) The total fees for rendering the above mentioned professional services to the company will be charged at Rs. () b) The company will be required to make an advance payment of Rs. for confirming the service order. c) Service tax of 10.3% will be applicable over and above the professional service fees of Rs. d) In case of an increase in the scope of functionality outside the scope of work proposal, additional fees will be charged calculated on the workload and per man day basis.
3. BILLING ARRANGEMENTS a) Advance payment of Rs. () will be billed to the company to confirm the service order. b) Bills are payable within 5 days of the date of invoice.
4. NON-PAYMENT BE SOLUTIONS
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If Company does not pay a bill sent by Service Provider or complies with a request for payment in advance within 5 days after the invoice is sent or the request is made, Service Provider may immediately stop acting for Company.
5. REQUEST FOR FEE DETAILS & REMAINING WORK ESTIMATE Service Provider will provide upon request the itemized details of the work, fees and costs incurred so far and an estimate of the work, fees and costs payable to complete the matter.
6. TERMINATION BY AHAN APPAREL PVT. LTD. Company may terminate this agreement by giving Service Provider a written notice at any time and will be liable for all work fees incurred up to that time. If Company does not provide such a notice, it will be obliged to pay all fees for work done and for other charges incurred with interest rate of 12% per annum unless amount cleared.
7. TERMINATION BY ROSOFT LIMITED Service Provider may terminate this agreement and stop acting for Company if: a) Company does not comply with this Agreement; b) Non payment of fees by the company.
IN WITNESS WHEREOF, each party to this agreement has caused it to be executed at Ahan Apparel Pvt. Ltd., Mumbai on the date indicated above. Rosoft Limited Ahan Apparel Pvt. Ltd.