form FRM SSC 14-005 7/25/96

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SUPPLIER SELECTION CHECKSHEET
SECTION I PRE-WORK
DATE OF EVALUATION:_____________
Supplier Information
A. Company Name ___________________________________________________________
B. Company Address ___________________________________________________________
___________________________________________________________
___________________________________________________________
C. Contact Name/Title ___________________________________________________________
D. Telephone ________________ E. Fax _______________ F. E-Mail______________
G. Year of Est. ________________ H. Ownership (Private, Public JV, Other _________)
Statement of Purpose
State the purpose for evaluating the supplier:
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
Evaluation Team
Leader ___________________________________________________________
Supplier Quality ___________________________________________________________
Contracting Agent ___________________________________________________________
Engineer ___________________________________________________________
Manufacturing ___________________________________________________________
Other(s) ___________________________________________________________
Pre-Work Checklist
Supplier Pre-Screen (New Version) Complete? _____ Yes _____ No
GE team members selected and purpose reviewed prior to site visit? _____ Yes _____ No
Agenda prepared for site visit? _____ Yes _____ No
Key personnel required for evaluation committed for attendance by
potential supplier? _____ Yes _____ No
Potential supplier contacted and informed of agenda? _____ Yes _____ No
Post-Work Checklist
Supplier selection score ____________________
Evaluation team recommends supplier? _____ Yes _____ No
Reasons for decision _____ Yes _____ No
Team review completed and discussed? _____ Yes _____ No
Results presented to productivity team? _____ Yes _____ No
Improvements reviewed with potential supplier? _____ Yes _____ No
Improvements completed? _____ Yes _____ No
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SECTION I - MANAGEMENT
FINANCIAL REPORT CARD
The contracting agent shall collect the following financial data as confirmation that the suppliers financial
condition is sufficiently stable, allowing the supplier to provide GETS with an adequate level of service on an
ongoing basis. This report card is intended to indicate risk of financial distress, not overall financial performance.
The grading categories (A, B, C) are therefore set on ratios near the limit of financial stability.
Ratio Calculations
1. Debt Asset Ratio
Total Liabilities*
Assets
*Deferred taxes are to be included as liabilities. This ratio shall be calculated for the current month or a
quarterly average.
2. Current Ratio
Current Assets*
Current Liabilities
*This ratio shall be calculated for the current month or a quarterly average.
3. Debt Service Ratio
EBIT*
Annual Interest Payments
*Defined as net earnings from operations + income taxes + interest payments. This ratio shall be
calculated for the current month or a quarterly average.
4. Capital Expenditure Ratio
Capital Expenditures*
Depreciation and Amortization Expense
*Includes investment in plant and equipment: leases may be included only to the extent that they are
represented in liabilities and the debt service ratio. This ratio shall be calculated on an annual basis.
5. Inventory Turnover
Sales*
Inventory
*This ratio shall be calculated on an annual basis.
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Enter the suppliers RATIO and GRADE in the appropriate column. Average the grades over the five ratios and
enter as the Average Score. (last two years, present year, forecast year)
A B C RATIO GRADE
1. Debit Asset Ratio < 0.7 > 0.7 < 0.9 > 0.9
2. Current Ratio > 1.4 < 1.4 > 1.0 < 1.0
3. Debt Service Ratio > 2.0 < 2.0 > 1.0 < 1.0
4. Capital Expenditure Ratio > 1.25 < 1.25 > 1.0 < 1.0
5. Inventory Turnover > 6.0 < 6.0 > 4.0 < 4.0
A B C RATIO GRADE
1. Debit Asset Ratio < 0.7 > 0.7 < 0.9 > 0.9
2. Current Ratio > 1.4 < 1.4 > 1.0 < 1.0
3. Debt Service Ratio > 2.0 < 2.0 > 1.0 < 1.0
4. Capital Expenditure Ratio > 1.25 < 1.25 > 1.0 < 1.0
5. Inventory Turnover > 6.0 < 6.0 > 4.0 < 4.0
A B C RATIO GRADE
1. Debit Asset Ratio < 0.7 > 0.7 < 0.9 > 0.9
2. Current Ratio > 1.4 < 1.4 > 1.0 < 1.0
3. Debt Service Ratio > 2.0 < 2.0 > 1.0 < 1.0
4. Capital Expenditure Ratio > 1.25 < 1.25 > 1.0 < 1.0
5. Inventory Turnover > 6.0 < 6.0 > 4.0 < 4.0
A B C RATIO GRADE
1. Debit Asset Ratio < 0.7 > 0.7 < 0.9 > 0.9
2. Current Ratio > 1.4 < 1.4 > 1.0 < 1.0
3. Debt Service Ratio > 2.0 < 2.0 > 1.0 < 1.0
4. Capital Expenditure Ratio > 1.25 < 1.25 > 1.0 < 1.0
5. Inventory Turnover > 6.0 < 6.0 > 4.0 < 4.0
Average Score Forecast Year__________
Based on these five grades, please answer the question below.
1. Calculate the average financial score by averaging the scores for year 1, year 2, and year 3:
Financial Score = (year 1 + year 2 + year 3) /3. Results of Financial Report Card.
5 = Financial Score = A
3 = Financial Score = B
1 = Financial Score = C
Objective Evidence Financial Reports for the past 2 years and current year
(projected).
SUGGESTED MINIMUM REQUIRED SCORE =3
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2. To what degree is upper management versed in quality, statistical philosophies and the
technologies for continuous improvement?
1 = Management has no formal training.
3 = Management has had some training and is developing plans to use indices of performance.
5 = Management reviews manufacturing process capability indices on a frequent basis, and the
indices are used for planning. Elements of continuous improvement are evident in other
business functions.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Documentation of implementation plan.
Evidence of training (knowledge, certificates, measurements,
etc.).
Level 5 Objective Evidence Documentation of ongoing management reviews.
Discussion with randomly selected team members.
Actual effectiveness of randomly selected project.
Capabilities (CpK, PPM) reviewed by management and
documented.
3. To what degree are the suppliers strategic plans well defined?
1 = No plan is developed, and no central focus is evident.
3 = A plan is defined and is clearly communicated.
5 = The plan is defined, contains a strategy for achieving the mission, and is understood
throughout the business.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Mission statement exists.
Documentation of a strategic plan exists.
Level 5 Objective Evidence Individuals in various functions know the strategic plan and
have action items to support it.
Performance measurements support strategic plan and are
reviewed with all members of the organization.
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4. To what degree is there an emphasis on total cost?
1 = The supplier has no awareness of total cost.
3 = The supplier understands the principle and applies it to the business.
5 = The supplier has a system in place to capture the elements of total cost and integrates it into
the operating plans and actions.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Total cost data is present and accounted for.
List of total cost elements used is available.
Level 5 Objective Evidence Data is used to reduce costs through CI activities.
Documentation exists for cost accounting system.
Cost codes exist and are used in various functions.
List of cost codes is available.
Benefits through cost productivity and quality improvements
are evident.
Note: Some examples of total cost are included in the table below:
Prevention Costs Appraisal Costs Internal Failure Costs External Failure Costs
Contract Reviews Receiving Inspections Design Change Re-work Customer Service Costs
Design Reviews Set-up Inspections Disposition Costs Returned Goods Costs
Supplier Reviews Inspection Equipment Re-inspection Cost Warranty Claim Costs
Quality Education Calibration Labor Failure Analysis Costs Penalties
Process Control Review of Test Data Lost Sales
5. To what degree is the firm financially committed to stand behind their product?
1 = Minimal warranty coverage, no field support.
3 = 1-2 yrs. warranty coverage, moderate field support.
5 = See-through-accountability, extended warranty, 24-hour service availability.
SUGGESTED MINIMUM REQUIRED SCORE =3
SUM OF QUESTIONS 1 THROUGH 5 = 25 X 100 =
TOTAL POINTS FOR
THE MANAGEMENT
SECTION
TOTAL POINTS POSSIBLE = 100
IF SUGGESTED MINIMUM REQUIRED SCORE IS NOT ACHIEVED FOR ANY QUESTIONS, THE SUPPLIER
MAY NOT BE RECOMMENDED WITHOUT CORRECTIVE ACTIONS AND A FOLLOW-UP PLAN.
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SECTION II - RESPONSIVENESS
1. To what degree is there an order to deliver planning system which assures timely delivery of
material?
1 = No formal planning system exists.
3 = An effective informal system exists which provides completion date only.
5 = A formal planning system exists which provides ongoing performance to schedule.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Documentation of system.
Review schedule for a randomly selected shipment.
Process map actual vs. documented system.
Level 5 Objective Evidence Performance data generated and reviewed by cross-functional
team.
Improvements made/documented.
2. To what degree is the supplier making shipments within the defined delivery band of supplier
commitment?
1 = The supplier does not have the data to determine this measurement.
3 = The supplier may or may not always track performance but meets commitments more than
95% of the time.
5 = The supplier tracks performance, plans for improvement, and meets commitments more than
99% of the time. The supplier also notifies customers when scheduled dates are going
to be missed.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Randomly selected shipment compared to schedule.
Measurement documentation supporting performance.
Level 5 Objective Evidence Randomly selected shipment compared to schedule.
Discussion with a current customer.
Communications evidence (phone call, fax, E-mail).
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3. To what degree is the supplier making shipments within defined delivery band of schedule
changes?
1 = The supplier has no flexibility.
3 = There is no formal system in place, but the supplier has a process by which they
accommodate customer needs.
5 = A process is in place to handle schedule changes, and the supplier takes the ownership for
meeting modified customer requirements. The supplier also tracks performance and plans
for improvement.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Documentation of system.
Review schedule change for a randomly selected shipment.
Level 5 Objective Evidence Performance data generated and reviewed by cross-functional
team.
Improvements made/documented.
4. To what degree are cycle times well defined and improved?
1 = No data exists to support/verify cycle times. This is not part of the business strategy.
3 = Goals have been established; incremental improvement is evident.
5 = Order to remittance cycle times are clearly defined, and incremental elements are
documented (i.e. process flow diagrams with time-lines, sequence chart, etc.) Data is
obtained to verify cycle time elements. A formal improvement plan has been established,
and cycle time reduction goals and progress are reviewed on a regular basis. Goals have
been established.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Total cycle time is measured, and tracking system exists.
Performance data is generated and reviewed by cross-
functional team.
Level 5 Objective Evidence Incremental elemental data is generated and reviewed by
cross-functional team.
Action items are generated and reviewed for improvement.
Documentation exists to support cycle time reduction activities.
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5. To what degree does the supplier respond to its customers comments, complaints, and requests
for assistance (i.e. RFQ, corrective action, delivery status, order acknowledgment, requests for
engineering/design assistance, etc.)?
1 = No formal process exists; customers must complete follow-up in order to obtain assistance.
3 = An informal process exists (possibly a single contact) and response is timely.
5 = A formal process* exists, and the supplier always takes the initiative to provide timely
customer feedback.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence A log of requests and promise dates as well as a system to
follow up exists and is documented.
A formal contact person is assigned to each customer.
Level 5 Objective Evidence Customer contacted for randomly selected complaint.
Documentation of complaint reviewed for satisfactory results.
Worst case during past year reviewed.
Various functions aware of current complaint.
Response time measured and tracked for improvement.
Contact at business available at all times.
Overall perception of supplier review team.
*A formal process may include a log of requests and promise dates as well as a means for internal follow up.
6. To what degree does the supplier have plans to support GETS delivery needs, now and in the
future?
1 = Supplier has no plans, just order entry.
3 = Supplier has some ideas, but no formal manufacturing capacity planning exists.
5 = Supplier has strong evidence that GETS delivery/rate needs are obtainable.
SUGGESTED MINIMUM REQUIRED SCORE =3
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7. To what degree does the supplier deliver products to its customers based on pull production?
1 = The supplier is willing to go on pull, but does not currently deliver products based on pull
production.
3 = The supplier does currently deliver some products to customers based on pull production.
5 = The supplier does currently deliver most products to customers based on pull production.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Greater than 10% of the suppliers sales are on pull production.
Level 5 Objective Evidence Greater than 50% of the suppliers sales are on pull production.
SUM OF QUESTIONS 1 THROUGH 6 = 35 X 100 =
TOTAL POINTS FOR
RESPONSIVENESS
SECTION
TOTAL POINTS POSSIBLE = 100
IF SUGGESTED MINIMUM REQUIRED SCORE IS NOT ACHIEVED FOR ANY QUESTIONS, THE SUPPLIER
MAY NOT BE RECOMMENDED WITHOUT CORRECTIVE ACTIONS AND A FOLLOW-UP PLAN.
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SECTION III - QUALITY
1. Has the suppliers senior management issued a quality manual which includes the items listed
below?
0 = No written procedures or quality manual exists.
5 = Written procedures exist, and they are issued and updated for the categories below but are
not tied together into a quality manual.
7= A quality manual exists, and it includes the categories below. It is issued, distributed and
periodically updated for the organization.
9 = A quality manual exists, and it includes the categories below. It is issued by senior
management and is controlled or updated and distributed to the organization periodically.
SUGGESTED MINIMUM REQUIRED SCORE =5
Level 5 Objective Evidence Quality policy
Organization
Planning
Written procedures for:
Design change and document control
Purchased material quality
Process control
Inspection and test
Test equipment and calibration
Handling/storing
Nonconformance/Corrective action
Internal Audits
Level 7 Objective Evidence At a minimum, the Quality Manual contains all of the above
mention categories in level 5.
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2. To what degree does the supplier have an effective system for controlling purchased material
and the quality of incoming products and services? This includes any farmout operations, i.e.
broaching, grinding, and plating as well as raw materials. (Ask to see certification for special
raw material.)
1 = The supplier has no system for the control of incoming quality. Purchasing documents do
not clearly describe the product ordered. Incoming sampling is performed to a documented
plan.
3 = Receiving inspection plans, where applicable, provide adequate quality appraisal of
purchased product, i.e. MIL STD 105 or equivalent.
Inspection records are maintained.
Purchasing documents clearly describe the product ordered.
5 = Includes #3 and:
An approved supplier list exists; selection criteria is well defined.
A formal audit plan exists, and records indicate its effectiveness.
Subtier quality performance rating system based on audits and/or delivered quality exists
and is updated periodically.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Self explanatory
Level 5 Objective Evidence The procedures used to assure that purchased material meets
requirements include:
Selection of suppliers from an approved list based on
defined criteria.
Audits of selected suppliers
Effective sampling plans
Maintenance of records
Quality performance rating of subtiers
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3. To what degree does the supplier have an effective gage and/or test equipment maintenance
program?
New gages/test equipment shall be given identification numbers and inspected to design
specifications, calibrated, and approved before being used. Records shall indicate that
gages and test equipment are periodically inspected and calibrated. Calibration should be done
in a environmentally controlled area. Note: All production gages must be calibrated.
0 = There is no gage maintenance program.
1 = Calibration procedures are not documented.
No records exist to verify calibration.
Standards are not traceable to N.I.S.T. or international equivalent.
3 = Calibration procedures are documented and include method and interval of calibration.
Records indicate that procedures are not followed.
Standards are traceable to N.I.S.T. or international equivalent.
5 = Calibration procedures are documented and include method and interval of calibration..
Records indicate that procedures are followed.
Standards are traceable to N.I.S.T. or international equivalent.
7 = Includes #5 and:
Some gage R&R have been performed.
9 = Includes #5, #7 and:
Gage R&R studies are performed regularly and clearly applied.
Calibration procedure has provisions for adjusting calibration frequency based on calibration
results. Also, procedure has provisions for notification of equipment user of significantly out
of tolerance conditions so that appropriate action can be taken with any affected parts.
Procedure defines significantly out of tolerance.
SUGGESTED MINIMUM REQUIRED SCORE =5
Level 5 Objective Evidence Take a random sample of gages on the floor, document serial
# and gage type and check calibration records and schedule.
Check standards (i.e. JO blocks). Ask for outside lab
certification and check for S.N. for devices traceable to N.I.S.T.
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4. To what degree does the supplier control nonconforming material to assure it is not used?
Effective control shall be in place to provide accurate part number identification throughout
processing, storing, packaging, and shipping. There shall be no movement of rejected incoming
materials in the production system until disposition by the appropriate personnel. Nonconforming
products shall be separated from the stream of production, and effective control shall be in place
to prevent movement of such material until dispositioned.
1 = Procedures exist to stop the use of nonconforming material.
Nonconformances are not quarantined.
3 = Procedures exist to stop the use of nonconforming material.
Nonconformances are identified and segregated.
Corrective action is taken when nonconformances are found.
5 = Includes #3 and:
Accepted deviations are approved by the customer.
Deviations effect form, fit and function.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 5 Objective Evidence Walk through the quarantine area and check for appropriate
tags/markings. (How is shop notified of disposition? Is it
documented?).
Nonconformances are identified, segregated, and stored in a
designated quarantine area. A documented procedure should
support this.
5. To what degree does the supplier analyze nonconforming products returned by customers and
take appropriate action?
1 = Procedures exist for handling returned products.
Data is fed back to the manufacturing system.
3 = Includes #1 and:
Root cause/corrective action is always considered.
Corrective Action is documented when implemented and tracked through closure.
5 = Includes #1, #3 and:
Findings are always fed back to the customer.
Supplier initiative/participation in proactive verification of product performance and end use
by customer.
SUGGESTED MINIMUM REQUIRED SCORE =3
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6. To what degree are handling, storage, and packaging adequate to preserve product quality?
The product, where appropriate, shall be protected against damage and contamination. Storage
areas for incoming, in-process, and finished products shall be reviewed to determine if any
conditions exist which could affect product quality.
0 = There is no regard for handling and packaging. Parts could easily be damaged due to lack of
regard.
2 = Parts are protected from damage in process.
Stored parts are protected from deterioration.
Parts are packaged to prevent damage and rust within the package.
Packaging is adequate to survive transportation.
Shelf lives (when applicable) are tracked.
3 = Includes #2 and:
Supplier ownership in clearly defining and validating handling/storing of product as shipped
and end use customer is evident
SUGGESTED MINIMUM REQUIRED SCORE =2
7. To what degree does the supplier have an effective training program?
The supplier shall establish and maintain procedures for identifying the training needs and
provide for the training of all personnel.
1 = The supplier has no procedures for identifying the training needs or providing for the training
of personnel performing activities affecting quality.
3 = Job qualifications exist for job codes.
Records identify qualified personnel.
5 = Includes #3 and:
The company pays for additional education for employees.
Records identify qualified personnel.
The company requires ongoing training and evidence supports only trained personnel are
performing work tasks.
A formal training plan exists, and records indicate the plan is followed.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Job qualifications exist and define how a new or transferred
employee is trained/qualified.
Level 5 Objective Evidence Records which identify qualified personnel exist and are
maintained.
Special processes (i.e. welding, NDT, etc.) shall be defined
including employee qualification procedure. Records
identifying qualified personnel shall be maintained.
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8. To what degree does the supplier perform internal quality audits?
The supplier shall carry out a comprehensive system of planned and documented internal quality
audits to verify whether quality activities comply with planned arrangements and to determine
the effectiveness of the quality system Audits can be of system, process or product.
1 = The supplier does not perform internal quality audits. The supplier relies on customer audits
only.
3 = An internal audit schedule exists, and evidence indicates the plan is being followed.
Audit results are documented and distributed.
Evidence indicates that corrective action is sometimes implemented.
5 = Includes #3 and:
Evidence indicates that corrective action and root cause analysis are always performed and
upper management supports this process.
Evidence indicates that action is taken to shield customer from problems.
SUGGESTED MINIMUM REQUIRED SCORE =3
9. To what degree are there adequate records of inspection and test?
1 = No records are available, and there is no indication (other than verbal) that inspections/tests
are being adequately performed.
3 = Records are available.
Records are not traceable to jobs/parts.
5 = Records are available.
Evidence shows that records are properly completed.
There are established retention periods for records (where applicable).
Records are traceable to jobs/parts.
8 = Includes #5 and:
Records are analyzed for improvement efforts, paretos established and corrective action is
visibly executed.
Proper completion of records includes:
The nature and number of observations
The number and type of deficiencies
The quantities accepted/rejected
The operator(s)
SUGGESTED MINIMUM REQUIRED SCORE =5
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10. To what degree are processes controlled to assure that parts conform to requirements?
0 = There is no evidence of process control.
1 = Routing sheets and other needed documents are available for jobs.
3 = Routing sheets and other needed documents are available for jobs.
The status and identification of parts are clear.
Work instructions are used.
5 = Includes #3 and:
Routing sheets and other needed documents are available for jobs and are controlled.
Measuring equipment is defined for each operation.
Inspection frequencies are defined.
Supplier understands process/product CTQs (critical to quality) and they are controlled and
supplier can provide process capability where required.
9 = Includes #3, #5 and:
Routing sheets and other needed documents are available for jobs and are revision
controlled.
SPC (x bar & R or pre-control) is used for CTQs and process capability is determined
known.
Obviously applying statistical techniques (i.e. embracing 6 sigma, etc.).
SUGGESTED MINIMUM REQUIRED SCORE =5
Level 5 Objective Evidence Objective evidence exists which defines how supplier
identifies/determines CTQs.
World Class Expert in process capability and control.
Note: Measuring equipment that needs definition are special non-standard tooling and measuring
equipment that is specialized or more accurate than standard measuring equipment used by supplier,
i.e. dial bore gage vs. inside micrometers.
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11. To what degree does the supplier review contracts to assure that requirements are understood
and can be met?
1 = Job routing is not performed.
Needed materials are not defined.
Supplier does not have copies of all specs or processes.
Tooling is not defined.
Needed measurement equipment is not defined.
3 = A process for reviewing customer documentation/requirements exists and is clearly followed.
Job routing is completed before a job starts.
Needed materials are defined.
Tooling is defined before job starts.
Needed measurement equipment is defined.
5 = End use of product is known and understood.
Operating environment of product is understood and considered in the manufacture of the
product.
Through up front involvement in the design phase of the product with the customer, the
supplier clearly understands end use, reliability, productibility, environmental effects and
incorporates into documentation review.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Quote files/job costing philosophy support up front definition of
job routing/need materials/tooling, etc.
Level 5 Objective Evidence Clearly understands products end use and operating
environment.
Note: Tooling and measuring equipment that needs definition are special non-standard tooling and measuring
equipment that is specialized or more accurate than standard measuring equipment used by supplier,
i.e. dial bore gage vs. inside micrometers.
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12. To what degree does the supplier assure that the product is under strict revision control
using the proper process?
1 = Procedures exist to control revisions, but are ineffective.
Planning and drawing revisions are not in agreement.
3 = Procedures exist to control revisions.
Planning and drawing revisions are in agreement.
Procedures to remove obsolete documents exist, and evidence indicates they are followed.
Customers are notified of significant process/design changes.
5 = Includes #3 and:
Records are maintained to indicate changes and the date of the changes.
Suppliers who design the product have procedures to assure that customers are notified of
design changes (where applicable).
End product traceable to significant design/manufacturing changes.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Controls are in place to verify drawing revision on p.o. with
drawing revision on file.
An audit of files supports that revisions are current and
obsolete documents are not present.
13. To what degree is corrective action taken to assure that the causes of nonconformances are
found and action is taken to prevent reoccurrence?
1 = Procedures exist for corrective action, but evidence indicates they are not followed.
Planning is not always changed as a result of corrective action.
3 = Procedures exist for corrective action.
Evidence indicates that Corrective Action is taken and documented
5 = Includes #3 and:
Planning is changed as a result of corrective action.
Evidence indicates that the corrective action is monitored for effectiveness and
additional action taken as required.
Root cause analysis is fairly rigorous.
7= Includes #5 and:
Root cause analysis is very rigorous.
Once root causes are determined, all critical requirements are evaluated and statistical
capability is reviewed.
Supplier embraces problem solving and corrective action techniques, (i.e. 8-D).
Nonconformances aggressively analyzed to identify quality trends (i.e. Periodic management
review of corrective actions for adequacy, resource allocation and determination if systemic
problems are present).
SUGGESTED MINIMUM REQUIRED SCORE =5
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14. To what degree does the supplier monitor the costs of poor quality?
1 = There is no evidence that quality costs are monitored.
The supplier claims to track quality costs, but no evidence exists to support the claim.
3 = Re-work and scrap costs are monitored.
Yield rates by key processes are monitored or tracked by final test.
An analysis is performed to determine the biggest drivers of the costs.
5 = Includes #3 and:
Prevention, appraisal, and internal/external costs are monitored and clearly understood.
Plans exist for driving failure cost down and evidence indicates that they are effective.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Report of key drivers/processes exist.
Reports/summaries are shared with the business in order to
take the necessary action(s).
SUM OF QUESTIONS 1 THROUGH 14 = 85 X 100 =
TOTAL POINTS FOR
QUALITY SECTION
TOTAL POINTS POSSIBLE = 100
IF SUGGESTED MINIMUM REQUIRED SCORE IS NOT ACHIEVED FOR ANY QUESTIONS, THE SUPPLIER
MAY NOT BE RECOMMENDED WITHOUT CORRECTIVE ACTIONS AND A FOLLOW-UP PLAN.
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SECTION IV - ENGINEERING TECHNOLOGY
Because of the wide variety of components purchased by GETS, some forethought should be given as to
whether a particular supplier is actually providing engineering technology (as separate and distinct from
manufacturing technology). If the answer to the following statements is negative, then the questions in this
Section IV need not be addressed.
The component is purchased to a functional specification.
The supplier markets finished product to GETS.
The supplier is providing engineering expertise in the application of GETS products.
PERSONNEL QUESTIONS
1. To what degree are all required engineering design disciplines represented on the engineering
staff?
1 = None. There are no formal engineering degrees on the staff.
3 = Most disciplines are represented with a minimum of B.S. degrees.
5 = All disciplines are represented with a minimum of B.S. degrees and including some higher
level degrees.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Over half of engineering staff have engineering degrees.
Individuals in key engineering positions have degrees (key
disciplines being mechanical, electrical, control hardware, and
software as appropriate).
Level 5 Objective Evidence Nearly all (90%+) engineers have a B.S. in engineering, and
15%+ hold advanced degrees.
2. To what degree does the design personnel have experience in the associated field of
engineering?
1 = Average experience & discipline < 1 year.
3 = Average experience & discipline = 3 years.
5 = Average experience & discipline > 5 years.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence See above
Level 5 Objective Evidence See above
form FRM SSC 14-005 7/25/96
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3. To what degree do the design personnel have experience in the associated commodity being
supplied?
1 = Average commodity experience < 1 year.
3 = Average commodity experience = 3 years.
5 = Average commodity experience > 5 years.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Over half of engineering staff have engineering degrees.
Individuals in key engineering positions have degrees (key
disciplines being mechanical, electrical, control hardware, and
software as appropriate).
Level 5 Objective Evidence Nearly all (90%+) engineers have a B.S. in engineering, and
15%+ hold advanced degrees.
4. To what degree do the design personnel have experience in the business product
development/requisitioning process? Represented are individuals who have participated in
program engineering, design engineering, and systems modeling.
1 = No objective evidence is available.
3 = Some records are available.
5 = Organizational structure is built around these fundamentals.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Records are available which support that this level of
engineering to order has been completed before based on
need (a reaction vs. being built-in.)
Level 5 Objective Evidence Records are available which support that this level of
engineering to order is a matter of routine. Organization
charts represent these engineering activities.
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5. To what degree has the supplier demonstrated his ability to develop innovative designs (speed,
creativity, quality, performance)?
1 = Supplier has no evidence. There has been minor re-packaging of old designs.
3 = The supplier has improved several older existing designs (i.e. incorporates productivity,
reliability, and quality improvements): FOLLOWER.
5 = The supplier holds patents and is perceived as industry leader in technology offered (i.e. new
features, substantial increase in customer value): LEADER.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Investigate product line history and review product changes and
the results gained by these changes/improvements.
Level 5 Objective Evidence Improvements have resulted in significant gains in performance,
reliability, and market share.
ANALYTICAL CAPABILITY QUESTIONS
6. To what degree does the supplier have the hardware/software necessary for design analysis?
1 = The supplier has extremely limited personal computer capability (i.e. spreadsheets, number-
crunching).
3 = The supplier has 2 dimensional CAD systems and some degree of specialized
applications/programs.
5 = The supplier has computer system simulation modeling, finite element analysis, and three
dimensional modeling capabilities, etc.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Strong evidence of computer generated drawings. 2-D FEA
model results in design folders or in stored analysis directories.
Spreadsheet style system models provide available with
documentation on how model is run.
Level 5 Objective Evidence Computer simulation equipment should be well documented,
non-home-grown or at least highly documented. Finite element
or like tools are regularly used during the design process (not
an event).
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7. To what degree does the supplier have a design review process?
1 = No multi-functional design reviews are held.
3 = Formal design reviews are held for conceptual design, design layout, performance, testing,
and first article inspection.
5 = The supplier has a well documented, formal, multi-functional design review process, which
includes quality and reliability feedback from existing designs, as well as maintainability
considerations.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Records of design reviews are available with action items taken
and some form of closure noted.
Level 5 Objective Evidence Design review minutes include participants on team and
reviewers who are multi-functional. This is a clear
definition of who sits on the review board, and records are
kept by a
reviewer or review of minutes. Strong indication of input form
quality/reliability engineering function is evident.
New design process uses FMEA techniques rooted in field data results of previous designs and incrementally
adjusts reliability estimate based on design differences.
8. To what degree does the supplier utilize reliability engineering techniques?
1 = The supplier has little or no understanding of reliability levels of product or statistical
methods for determining reliability.
3 = The supplier has a solid understanding of reliability levels of product over product life and
has a process for statistical methods to determine reliability.
5 = The supplier has a documented process for using statistical methods for determining
reliability levels of new designs based on previous product history, uses reliability growth
testing to verify or grow reliability of the new portions of a design, and uses
environmental stress screening to weed out weak components in design.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Majority of effort is spent to ensure reliability of product design
after it ships.
Level 5 Objective Evidence Majority of effort is spent to ensure reliability of product design
before it ships.
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9. To what degree does the supplier have an engineering document control procedure?
1 = Not all changes are reviewed and/or captured by revision level.
3 = Changes are reviewed and always captured by revision level.
5 = A formal multi-functional change control process exists. Changes are always captured by
revision level. Critical to quality characteristics are clearly identified.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Supplier has a system and states they are compliant with ISO
9001-1 but are not registered.
Level 5 Objective Evidence Supplier has a documented system. They are and ISO 9000-1
registered company.
10. To what degree does the supplier perform prototype testing and evaluation?
1 = Test facilities are not available.
3 = Facilities and tests are subcontracted on an as-required basis with written test plans and
qualification test data.
5 = The supplier has the facilities and the capability to perform prototype tests and evaluation
and can provide written test plans and qualification test data.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Supplier can show at least two examples of test and
qualification plans with resulting test data performed in the past
year.
Level 5 Objective Evidence Supplier can provide test and qualification plans with resulting
test data performed at their facilities in the past year.
11. To what degree is the supplier willing to provide design assistance?
1 = The supplier is only willing to make the part to print.
3 = The supplier is willing to take full design responsibility and work concurrently and
cooperatively.
5 = The supplier is willing and capable to provide world-wide technical support and on-site
engineering assistance for extended periods.
SUGGESTED MINIMUM REQUIRED SCORE =3
Level 3 Objective Evidence Supplier can show design work they have completed with other
customers.
Level 5 Objective Evidence Supplier can show technical service and support they have
provided globally within the past three years.
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12. To what degree is the engineering analysis process documented in design guides/manuals?
0 = There is no evidence of reference material being used in the design process.
3 = Only text books and previous design folders are used.
5 = The supplier has design guides, design folders, and a design review process with strong
evidence of usage for engineering analytical design/verification.
SUGGESTED MINIMUM REQUIRED SCORE =3
SUM OF QUESTIONS 1 THROUGH 12 = 60 X 100 =
TOTAL POINTS FOR
ENGINEERING SECTION
TOTAL POINTS POSSIBLE = 100
IF SUGGESTED MINIMUM REQUIRED SCORE IS NOT ACHIEVED FOR ANY QUESTIONS, THE SUPPLIER
MAY NOT BE RECOMMENDED WITHOUT CORRECTIVE ACTIONS AND A FOLLOW-UP PLAN.
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SECTION V - MANUFACTURING TECHNOLOGY
1. To what degree is modern control technology applied to manufacturing processes?
1 = The supplier has a control system which is inadequate for the industry they serve.
3 = The supplier has a typical control system for the industry they serve.
5 = The supplier has a special or advanced control system which makes them a leader in the
industry they serve.
SUGGESTED MINIMUM REQUIRED SCORE =3
2. To what degree is modern process measurement technology applied throughout manufacturing
processes?
1 = The supplier has gaging and measuring equipment which is inadequate for the product being
manufactured.
3 = The supplier has gaging and measuring equipment which are typical and adequate for the
product being manufactured.
5 = The supplier has gaging, measuring equipment, and data collection systems which makes
them an industry leader for the product they manufacture.
SUGGESTED MINIMUM REQUIRED SCORE =3
3. To what degree is the manufacturing documentation complete, thorough, and utilized?
1 = Very little or no documentation exists. Revision control is inadequate.
3 = Appropriate level of methods, instructions, and product routing instructions exists and
are controlled and used.
5 = All the information required by shop operators is on line, revision controlled, well
documented, utilized, and traceable to product output. This information includes methods
instructions, process flow diagrams, set-up procedures, tool lists, gaging instructions, etc.
SUGGESTED MINIMUM REQUIRED SCORE =3
5. To what degree does a formal manufacturing process development system/procedure exist?
1 = No formal development process exists. New designs are incorporated into existing
manufacturing processes.
3 = Some evidence of a structured approach toward developing new processes exists (i.e.
sample production and prototype evaluation).
5 = Design of experiments is used to establish optimum process performance. Process yields
are benchmarked against industry leaders.
SUGGESTED MINIMUM REQUIRED SCORE =3
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6. To what degree is the philosophy of continuous improvement applied to manufacturing
processes?
1 = There is no evidence of continuous improvement on established product lines.
3 = There is some evidence of an unstructured approach. Programs to achieve one time results
are used. Capital investment is made to meet customer requirements as required.
5 = A structured approach towards continuous improvement exists. Supplier has a clear
understanding of market growth and introduces new technology and processes in the market.
SUGGESTED MINIMUM REQUIRED SCORE =3
7. To what degree is new manufacturing technology research and evaluation conducted?
1 = No emphasis exists.
3 = Objective evidence resources are applied in this area but no formal responsibility exists
within the organization.
5 = A formal organization and/or responsibilities exist to search for, evaluate, and implement
new manufacturing technologies.
SUGGESTED MINIMUM REQUIRED SCORE =3
SUM OF QUESTIONS 1 THROUGH 7 = 30 X 100 =
TOTAL POINTS FOR
MANUFACTURING
TECHNOLOGY SECTION
TOTAL POINTS POSSIBLE = 100
IF SUGGESTED MINIMUM REQUIRED SCORE IS NOT ACHIEVED FOR ANY QUESTIONS, THE SUPPLIER
MAY NOT BE RECOMMENDED WITHOUT CORRECTIVE ACTIONS AND A FOLLOW-UP PLAN.
form FRM SSC 14-005 7/25/96
Page 28 of 28
SCORESHEET
TOTAL POINTS FOR
MANAGEMENT SECTION x .15 =
TOTAL POINTS FOR
RESPONSIVENESS SECTION x .15 =
TOTAL POINTS FOR
QUALITY SECTION x .40 =
TOTAL POINTS FOR
ENGINEERING SECTION x .15 =
TOTAL POINTS FOR
MANUFACTURING x .15 =
TECHNOLOGY SECTION
SUM =
TOTAL SUPPLIER
SELECTION SCORE =
SUPPLIER NAME: ___________________________
VENDOR CODE: ___________________________
LOCATION: ___________________________
DATE: ___________________________