Quiz MGT502 Solved

1. An organization has started sending its people to training to help them develop more effective
leadership styles. The organization is actually in supporting which of the following?
Select correct option:
Trait theories
Behavioral theories Fiedlers contingency model
The reflection effect
REF.
Behavioral theories
There are behavioral determinants of leadership which can be learned.
eople can be trained to be effective leaders
!ehavioral theories of leadership
Theories that attempt to isolate behaviors that differentiate effective leaders from ineffective
leaders
2. "hich of the following is the most productive stage in group development?
Select correct option:
roducing
#ncreasing
$aturity
Performing
REF.
Stages of Group evelopment
Forming:
Storming:
%orming:
erforming:during which the group is fully functional
Ad&ourning:
!. $r. 'ahman discusses &ob related problems with supervisor and attempts to improve conditions
actively. #t is an e(ample of which of the following ways through which employees e(press
dissatisfaction?
Select correct option:
%eglect
)oyalty
*(it
"oi#e
REF.!. Voice: Actively and constructively attempting to improve conditions+ including
suggesting improvements+ discussing problems with superiors+ and some forms of union
activity
$. Alia has &ust presented her paper and has done a really good &ob. "hy should you not want to
present your own paper directly after she does?
Select correct option:
To avoid the stereotyping effect
To avoid the halo effect
To avoid the #ontrast effe#tTo avoid the pro&ection effect
REF.
%ontrast &ffe#ts
, *valuations of a persons characteristics that are affected by comparisons with other
people recently encountered who ran- higher or lower on the same characteristics.
"e dont evaluate a person in isolation.our reaction to a person is influenced by another
person we have recently encountered
5. "hich of the following is true of people with a Type A personality?
Select correct option:
They are generally content with their place in the world
They generally feel little need to discuss their achievements
They are easy going and rela(ed thats why ta-e no tension of wor-
They have an intense desire to achieve and are e(tremely competitive
REF.
T'pe ( individuals have an intense desire to achieve+ are e(tremely competitive+ have a
senseof urgency+ are impatient+ and can be hostile
). The highest level of trust is e(hibited in which of the following type of trust?
Select correct option:
'eward.based
/eterrence.based
0nowledge.based
*dentifi#ation+,ased
REF.*dentifi#ation+,ased trust.
The highest level of trust is achieved when there is a emotional connection between the
parties. #dentification.based Trust based on an emotional connection between the parties
7. "hich of the following best describes supportive leadership style of path.goal theory?
Select correct option:
)eader as-s for suggestions
)eader sets challenging goals
-eader sho.s #on#ern for su,ordinates )eader gives directions
REF.
Path-Goal Theory
The supportive leader is friendly and shows concern for the needs of followers
/. "hich of the following countries ran-s highest in long.term orientation?
Select correct option:
Afghanistan
!angladesh
'ussia
%hina
REF.
-01G T&2M 02*&1T(T*01.
The top five countries with higher long term orientation scores are+%3*1(+12%3
02%3+T#"A%+4AA%+A%/ S25T1 62'*A
4. rimary change agents in an organization are:
Select correct option:
*mployees
Managers )eaders
Sta-eholders
REF.
$anagers are the primary change agents in most organizations. !y the decisions they
ma-e and their role.modeling behaviors+ they shape the organizations change culture
10. "hich of the following is 7%2T one of the most common reasons people &oin groups?
Select correct option:
Security
Status
&5uit'ower
REF.
6h' o People 7oin Groups
8 Security
8 Status
8 Social needs
8 ower
8 3oal Achievement
11. "hich path.goal leadership style leads to greater satisfaction when tas-s are ambiguous
or stressful?
Select correct option:
ire#tive Supportive
articipative
'eactive
REF.
Path-Goal Theory
/irective leadership leads to greater satisfaction when tas-s are ambiguous or
stressful than
when they are highly structured and well laid out
12. "hen a ban- robber points a gun at a ban- employee+ his base of power is:
Select correct option:
%oer#iveunitive
ositional
Authoritative
REF.
Coercive Power:
The coercive power base
is being dependent on fear.
#t rests on the application+ or the threat of application+ of physical sanctions such as
the
infliction of pain+ the generation of frustration through restriction of movement+ or the
controlling by force of basic physiological or safety needs.
1!. A!6 6ompany created tas- force containing employees from across departments for
completion of an important pro&ect. #t is an e(ample of:
Select correct option:
9irtual Teams
Self.$anaged "or- Team
%ross+8un#tional Team roblem.Solving Team
REF.
$. Cross-Functional Teams
A tas- force is really nothing other than a temporary cross.functional team
1$. /etermining how tas-s are to be grouped is part of which management function?
Select correct option:
lanning
)eading
6ontrolling
0rganizing
REF.
0rganizing
/etermine what tas-s are to be done+who is to do them+how the tas-s are to be
grouped+who reports to whom+and where decisions are to be made.
15. "hat are the three classes of factors that influence perception?
Select correct option:
Factors in the setting+ factors in the environment and factors in the motives
8a#tors in the per#eiver9 fa#tors in the target and fa#tors in the situation
Factors in the character+ factors in -nowledge and factors in e(perience
Factors in the personality+ factors in the character and factors in the values
REF.
8a#tors *nfluen#ing Per#eption
erceiver
Target
Situation
1). "hich one of the following is %2T included in the :.s of 6ontinuous #mprovement:
Select correct option:
roduct
Pla#e eople
rocesses
REF.
The :. 6ycle of 6ontinuous #mprovement
eople
roducts
roductivity
rocesses
1:. *;uity theory was developed by:
Select correct option:
$c6lelland
Abraham $aslow
6lay Alderfer
7. Sta#' (dams
REF.
Equity Theory
4. Stacy Adams developed e;uity theory+
1/. <<<<<<<<<<<<<<< creates problem for employees when their &ob re;uires to display
emotions incompatible with their actual feelings
Select correct option:
/epression
&motional -a,or Stress
An(iety
REF.
8elt vs. ispla'ed &motions
=. *motional labor creates dilemmas for employees when their &ob re;uires them to
e(hibit emotions incongruous with their actual feelings.
14. #f a person responds the same way over time+ attribution theory states that the behavior
shows:
Select correct option:
/istinctiveness
6onsensus
%onsisten#'6ontinuity
REF.
%onsisten#'; 'esponds in the same way over time
20. "hich of the following is %2T a -ey component of emotional intelligence?
Select correct option:
Self.awareness
Self.management
%ommitment *mpathy
REF
<..&motional *ntelligen#ea. Self.awareness
b. Self.management
c. Self.motivation
d. *mpathy
e. Social s-ills.
(nother Quiz;+
1. The Fiedler model proposes:
Select correct option:
6hanging the leader
6hanging the situation
Mat#hing leaders and situations
6hanging the employees
REF.
8iedler #ontingen#' model
The first comprehensive contingency model for leadership was developed by Fred
Fiedler.the Fiedler contingency model proposes that effective group performance
depends on propermatch between the leader s style and the degree to which
the situation gives control to the leader
2. An organization has started sending its people to training to help them develop more
effective leadership styles. The organization is actually in supporting which of the
following?
Select correct option:
Trait theories
Behavioral theories Fiedlers contingency model
The reflection effect
REF.
Behavioral theories
There are behavioral determinants of leadership which can be learned.
eople can be trained to be effective leaders
!ehavioral theories of leadership
Theories that attempt to isolate behaviors that differentiate effective leaders from ineffective
leaders
!. "hich of the following would not be considered an organization?
Select correct option:
1ospital
6harity centers
'ed cross
air' farmers in Pun=a,
$. $r.$uneeb is responsible for corrective actions when his organization faces important
and une(pected disturbance. "hat management role is he playing?
Select correct option:
%egotiator
istur,an#e handler
'esource Allocator
/issemenator
REF.
istur,an#e handlers>ta-e corrective action in response to unforeseen problems
5. Self.managed teams are typically comprised of how many members?
Select correct option:
?.@
@.=A
10+15
2ver =AA
REF.
Sel-!ana"e# $or% Teams
These groups of employees Btypically =A,=@ in numberC perform highly related or
interdependent &obs and ta-e on many of the responsibilities of their former supervisors
). The degree to which a person identifies with a &ob+ actively participates in it+ and
considers performance important to self.worth is -nown as <<<<<<<<:
Select correct option:
4ob Satisfaction
4ob *nrichment
4ob Specification
7o, *nvolvement
REF.
7o, *nvolvement.
The degree to which a person identifies with a &ob+ actively participates in it+ and
considers performance important to self.worth
:. $r.%asir usually achieves high goals and perform well in difficult tas-s because he
believes in his abilities. #t shows which of the following personality characteristic of $r.
%asir in organization?
Select correct option:
Self *fficacy
)ocus of 6ontrol
Self $onitoring
Self &steem
REF.
Self+&steem
Self.esteem is the e(tent to which people have pride in themselves and their capabilities.
#ndividuals with high self.esteem believe in their abilities and tend to set higher goals
andperform more difficult tas-s+
/. "hich of the following is %2T consistent with rational decision.ma-ing?
Select correct option:
6onsistency
9alue.ma(imizing
'estraints
2an>ing of #riteria
REF.
2ational de#ision+ma>ing.
The best decision ma-er is rational and ma-es consistent+ value.ma(imizing choices
within specified constraint B'estraintsC.
4. The belief that Dviolence is wrongE is an evaluative statement. Such an opinion
constitutes which of the following component of an attitude?
Select correct option:
%ognitiveAffective
!ehavioral
'eflective
REF.
The belief that Ddiscrimination is wrongE is a value statement and an e(ample of the
cognitive component of an attitude. The aspect of an attitude that is a description of or
belief in the way things are.
10. The theory which attempts to determine whether an individualFs behavior is internally or
e(ternally caused is called:
Select correct option:
(ttri,ution Theor'
6ontingency Theory
*(pectancy Theory
ath.3oal Theory
REF.
Attribution theory suggests that when we observe an individuals behavior+ we attempt to
determine whether it was internally or e(ternally caused.
11. "hich of the following types of networ-s is most li-ely to promote accuracy?
Select correct option:
%hain
/irect
"heel
All.channel
REF.
The effectiveness of each networ- depends on the dependent variable you are
concerned about. For instance+ the structure of the wheel facilitates the emergence of
leader+ the all.channel networ- is best if you are concerned with having high member
satisfaction+ and thechain is best if accuracy is most important.
12. $r. Ahmed is influenced by $r. Ali because he is attractive and has desirable resources
or personal characteristics. "hich of the following sources of power is e(hibited by $r.
Ali?
Select correct option:
)egitimate power
6oercive power
'eward power
2eferent po.er
Re.
2eferent po.er.
'eferent power is based on identification with a person who has desirable resources or
personal traits.
1!. "hich of the following is %2T one of the stages of 3roup /evelopment:
Select correct option:
Storming
Forming
Meeting
erforming
REF.
Stages of Group evelopment
Forming
Storming
%orming
erforming
Ad&ourning
1$. As a manager+ one of Alis duties is to present awards to outstanding employees within
his department. "hich $intzberg managerial role is Ali performing+ when he does this?
Select correct option:
)eadership role
$onitor role
8igurehead role Spo-esperson role
REF.
Figurehead>duties that are ceremonial and symbolic in nature. for instance+ when the
president of a college hand out diplomas at commencement or a factory supervisor gives
a group of college students tour of the plant+ he or she is acting in a figurehead role.
15. "hile managing political behaviors in organization+ the manager re;uires discouraging:
Select correct option:
%egotiation
'elationships
Self interest
/ialogue
REF.
Managing Politi#al
Behavior
Encourage Discourage
Relationships Negativity
Negotiation Self-Interest
Compromise Destructive Behavior
1). $r.Adnan is an effective and good manager because he has the ability to handle
emotions of employees."hich element of *motional intelligence is $r.Adnan e;uipped
with?
Select correct option:
So#ial S>ill
*mpathy
Self $otivation
Self $anagement
REF.
Social skills. The ability to handle the emotions of others
1:. A!6 6ompany created tas- force containing employees from across departments for
completion of an important pro&ect. #t is an e(ample of:
Select correct option:
9irtual Teams
Self.$anaged "or- Team
%ross+8un#tional Team
roblem.Solving Team
$. Cross-Functional Teams
A tas- force is really nothing other than a temporary cross.functional team
1/. Sana is an honest and straightforward person. She believes her employees are all
similarly honest and straightforward+ ignoring signs that they may be manipulating her.
"hat perceptual shortcut is Sana most li-ely using?
Select correct option:
6ontrast effect
1alo effect
Stereotyping
Pro=e#tion
REF.
ro&ection
, Attributing ones own characteristics to other people
14. Analyzing relationships+ determining causes and effects+ and basing conclusions on
scientific evidence all constitute aspects of <<<<<<<<<<<<<study.
Select correct option:
2rganizational
#ntuitive
Theoretical
S'stemati#
REF.
S'stemati# stud'.
)oo-ing at relationship+ attempting to attribute causes and effects+and drawing
conclusions based on scientific evidence
20. A)) of the following are perception shortcuts *G6*T:
Select correct option:
ro&ection
Stereotyping
%onsensus
1alo effect
REF.
8re5uentl' ?sed Short#uts in 7udging 0thers
8 Selective erception
8 1alo *ffect
8 6ontrast *ffects
8 ro&ection
8 Stereotyping
(nother Quiz;+
1. The more consistent a behavior+ the more the observer is inclined to <<<.
Select correct option:
Attribute it to interpretation
(ttri,ute it to internal #ausesAttribute it to consensus
Attribute it to e(ternal causes
REF.
). Consistency in a persons actions. /oes the person respond the same way over time?
The moreconsistent the behavior+ the more the observer is inclined to attribute it to
internal causes.
2. Sana is an honest and straightforward person. She believes her employees are all
similarly honest and straightforward+ ignoring signs that they may be manipulating her.
"hat perceptual shortcut is Sana most li-ely using?
Select correct option:
6ontrast effect
1alo effect
Stereotyping
Pro=e#tion
REF.
8 Pro=e#tion
, Attributing ones own characteristics to other people
!. The employee writes a complaint letter to his manager. utting his thoughts onto paper
is an e(ample of:
Select correct option:
&n#oding$essaging
6hanneling
6ryptography
8 &n#oding
, Symbolizing..words+ gestures+ pictures+ signs+ etc
, Transmitting..oral+ writing+ print media+ nonverbal cues+ electronic media+ telephone
$. The application of negative conse;uences or the withdrawal of positive conse;uences
to reduce the li-elihood of repeation of that same behavior is -nown as:
Select correct option:
Punishment
%egative 'einforcement
ositive 'einforcement
'ewards
REF.
Punishment
The administration of negative conse;uences or the withdrawal of positive
conse;uences to reduce the li-elihood of repeating the behavior in similar settings
5. "hich of the following statements is true?
Select correct option:
0lder emplo'ees have lo.er rates of avoida,le a,sen#e than 'ounger .or>ers
2lder employees are more li-ely to ;uit their &ob than younger wor-ers
2lder employees are perceived to be more fle(ible than younger wor-ers
2lder employees generally have lower productivity than younger wor-ers
REF.
(ge
older employees have lower rates of avoidable absence than do younger employees.
). Ahmed is responsible to transmit information to outsiders on organizations plans+
policies+ actions and results. "hich managerial role is he playing in organization?
Select correct option:
/isseminator
Spo>esperson
'epresentative
Figurehead
REF.
Spo>esperson>represent the organization to outsiders on organizations plans+
policies+ actions and resultsHserves as e(pert an organization s industry.
:. "hich of the following statement is T'5* about Type ! individuals?
Select correct option:
They are e(tremely competitive.
They have a sense of urgency+impatient and hostile.
They are fast wor-ers and prefer ;uantity over ;uality
The' are more rela@ and eas' going.
REF.
T'pe B individuals are more rela(ed and easygoing
/. A management function of a manager in which heIshe maintains a networ- of outside
contacts who provides favors and information is:
Select correct option:
$onitor
)eader
-iaison
*ntrepreneur
REF.
-iaison.
maintains a networ- of outside contacts who provides favors and information
4. "hich of the following networ- structure re;uires high emergence of leadership?
Select correct option:
6heel
6hain
All.channel
/iverse
REF.
The effectiveness of each networ- depends on the dependent variable you are
concerned about. For instance+ the structure of the wheel facilitates the emergence of
leader+ the all.channel networ- is best if you are concerned with having high member
satisfaction+ and the chain is best if accuracy is most important
10. 'obert 0atz identified three essential s-ills that managers need to have in order to reach
their goals. "hat are these s-ills?
Select correct option:
Technical+ decisional and interpersonal
Te#hni#al9 human9 and #on#eptual
#nterpersonal+ informational and decisional
6onceptual+ communication and networ-ing
REF.
Management S>ills
'obert 0atz has identified three essential management s-ills: technical+ human+ and
conceptual
11. "hich path.goal leadership style leads to greater satisfaction when tas-s are ambiguous
or stressful?
Select correct option:
ire#tive Supportive
articipative
'eactive
REF.
Path-Goal Theory
/irective leadership leads to greater satisfaction when tas-s are ambiguous or
stressful than
when they are highly structured and well laid out
12. A national culture characteristic describing the e(tend to which a society feels
threatened by uncertain and ambiguous situation and tries to avoid them is
called<<<<<<<<<<<<<<<<
Select correct option:
Short Term 2rientation
)ong Term 2rientation
?n#ertaint' (voidan#e
erformance 2rientation
REF.
?n#ertaint' (voidan#e
A national culture characteristic describing the e(tend to which a society feels threatened
by uncertain and ambiguous situation and tries to avoid them
1!. "hat sort of actions is most li-ely to be attributed to e(ternal causes?
Select correct option:
Actions that have high distinctiveness+ high consensus and high consistency
(#tions that have high distin#tiveness9 high #onsensus and lo. #onsisten#'
Actions that have high distinctiveness+ low consensus and low consistency
Actions that have low distinctiveness+ low consistency and high consensus
REF.
!220 !J ST*1*% .'2!!#%S
A3* %2.=KA. ATT'#!5T#2% T1*2'J.*G1#!#T @.?
1$. "hich of the following is %2T true of charismatic leaders?
Select correct option:
They have behavior that is unconventional
They are willing to ta-e high personal ris-
They have a vision and the ability to articulate the vision
The' sho. #onsisten#' .ith their follo.ersA ,ehaviors
2&8.
>e' #hara#teristi#s of %harismati# -eader
8 9ision and articulation
8 ersonal ris-
8 Sensitivity to follower needs
8 5nconventional behavior
15. *.2rganizations rely $2'* on:
Select correct option:
Team /ecision $a-ing
#ndividual /ecision $a-ing
"irtual+Team e#ision Ma>ing 3roup /ecision $a-ing
REF.
The e.organization+ with its heavy reliance on the #nternet+ increases potential wor-place
distractions.$anagers need to be particularly alert to the negative effects of cyber.
loafing. #n addition+ the e.org will rely less on individual decision ma-ing and more on
virtual.team decision ma-ing
1). /ifficulty in e(pressing emotions by an individual and understanding otherFs emotions is
termed as:
Select correct option:
Anemia
Thalassemia
(le@ith'mia
$yopia
REF.
Some people have difficulty in e(pressing their emotions and understanding the
emotions of others. sychologists call this ale(ithymia.
1:. ositive $ood includes all the following feelings *G6*T:
Select correct option:
*(citement
*nthusiasm
3ostilit'
2ver&oy
REF.
"hen wor-ers are in positive moods+ they feel e(ited+ enthusiastic+ active+
strong+ peppy+ or elated. "hen wor-ers are in negative moods+ they feel distressed+
fearful+ scornful+ hostile+ &ittery+ or nervous
1/. "hat term is used for the e(tent to which an individual displays different behaviors in
different situations?
Select correct option:
6ontinuity
#ntegrity
Stability
istin#tiveness
REF.
istin#tiveness; shows different behaviors in different situations.
14. The tendency to be sociable+outspo-en and friendly is -nown as
Select correct option:
2penness to *(perience
Self $onitoring
&@troversion
#ntroversion
REF.
1. &@troversion
'efers to the tendency to be sociable+ friendly+ and e(pressive.
20. S"hat does consensus refer to in attribution theory?
Select correct option:
There is general agreement about a perception
/ifferent people perceive a situation similarly
/ifferent people respond the same way in the same situation
All people behave precisely the same way in certain situations
REF. %onsensus; 'esponse is the same as others to same situation.
(nother Quiz;+
1. "hich of the following statements is true?
Select correct option:
0lder emplo'ees have lo.er rates of avoida,le a,sen#e than 'ounger .or>ers
2lder employees are more li-ely to ;uit their &ob than younger wor-ers
2lder employees are perceived to be more fle(ible than younger wor-ers
2lder employees generally have lower productivity than younger wor-ers
REF.
(ge
older employees have lower rates of avoidable absence than do younger employees.
2. rimary change agents in an organization are:
Select correct option:
*mployees
Managers )eaders
Sta-eholders
REF.
$anagers are the primary change agents in most organizations. !y the decisions they
ma-e and their role.modeling behaviors+ they shape the organizations change culture
!. !iological 6haracteristics included the following *G6*T:
Select correct option:
$arital Status
3ender
%olor
Age
REF.
Biographi#al %hara#teristi#s
8 Age
8 3ender
8 $arital status
8 )ength of service+ etc.
$. "hich of the following leadership behaviors are identified by the path.goal theory?
Select correct option:
Supportive+ employee.oriented+ laissez.faire and participative
Achievement.oriented+ supportive+ humanistic+ and directive
Parti#ipative9 a#hievement+oriented9 dire#tive9 and supportive
/irective+ participative+ supportive+ and laissez.faire
REF.
Path+goal theor' .
.)eaders need to ad&ust the type of behavior they engage in Bdirective+ supportive+
participative+ or achievement.orientedC to correspond to the nature of
the subordinates they are dealing with and the type of wor- they are doing.
5. rotecting the interests of deprived and less powerful is -nown as<<<<<<<<<<
Select correct option:
2bligation
'ight
7usti#e
/uty
REF.
7usti#e
a. rotects the interests of the underrepresented and less powerful
&. 6hi#h of the follo.ing is 10T a >e' #omponent of emotional intelligen#eB Select correct
option:
Self.awareness
Self.management
6ommitment
*mpathy
REF
<..&motional *ntelligen#ea. Self.awareness
b. Self.management
c. Self.motivation
d. *mpathy
e. Social s-ills
:. "hich of the following is 7%2T one of the most common reasons people &oin groups?
Select correct option:
Security
Status
&5uit'ower
REF.
6h' o People 7oin Groups
8 Security
8 Status
8 Social needs
8 ower
8 3oal Achievement
/. "hat do we call it when we &udge someone on the basis of our perception of the group to which
heIshe belongs?
Select correct option:
Stereot'ping
6ategorizing
1alo effect
rototyping
REF.
!. Stereot'ping
Stereotyping>&udging someone on the basis of our perception of the group to which
he or she belongs
4. "hile managing political behaviors in organization+ the manager re;uires discouraging:
Select correct option:
%egotiation
'elationships
Self interest
/ialogue
REF.
Managing Politi#al
Behavior
Encourage Discourage
Relationships Negativity
Negotiation Self-Interest
Compromise Destructive Behavior
10. "hich of the following are identified as new managerial functions?
lanning and organizing
)eading and controlling
/irecting and monitoring
TQM and #ontinuous improvement
REF.
1e. Management 8un#tions
New Managerial Functions
To provide leadership and direction
Total Quality
Management
Continuous
Improvement
11. "hich path.goal leadership style leads to greater satisfaction when tas-s are ambiguous
or stressful?
Select correct option:
ire#tive Supportive
articipative
'eactive
REF.
Path-Goal Theory
/irective leadership leads to greater satisfaction when tas-s are ambiguous or
stressful than
when they are highly structured and well laid out
12. "hich of the following statement is T'5* about Type ! individuals?
Select correct option:
They are e(tremely competitive.
They have a sense of urgency+impatient and hostile.
They are fast wor-ers and prefer ;uantity over ;uality
The' are more rela@ and eas' going.
REF.
T'pe B individuals are more rela(ed and easygoing
1!. A national culture characteristic describing the e(tend to which a society feels
threatened by uncertain and ambiguous situation and tries to avoid them is
called<<<<<<<<<<<<<<<<
Select correct option:
Short Term 2rientation
)ong Term 2rientation
?n#ertaint' (voidan#e
erformance 2rientation
REF.
?n#ertaint' (voidan#e
A national culture characteristic describing the e(tend to which a society feels threatened
by uncertain and ambiguous situation and tries to avoid them
1$. *.2rganizations rely $2'* on:
Select correct option:
Team /ecision $a-ing
#ndividual /ecision $a-ing
"irtual+Team e#ision Ma>ing 3roup /ecision $a-ing
REF.
The e.organization+ with its heavy reliance on the #nternet+ increases potential wor-place
distractions.$anagers need to be particularly alert to the negative effects of cyber.
loafing. #n addition+ the e.org will rely less on individual decision ma-ing and more on
virtual.team decision ma-ing
15. $r. 'ahman discusses &ob related problems with supervisor and attempts to improve conditions
actively. #t is an e(ample of which of the following ways through which employees e(press
dissatisfaction?
Select correct option:
%eglect
)oyalty
*(it
"oi#e
REF.!. Voice: Actively and constructively attempting to improve conditions+ including
suggesting improvements+ discussing problems with superiors+ and some forms of union
activity
1). "hat are the three classes of factors that influence perception?
Select correct option:
Factors in the setting+ factors in the environment and factors in the motives
8a#tors in the per#eiver9 fa#tors in the target and fa#tors in the situation
Factors in the character+ factors in -nowledge and factors in e(perience
Factors in the personality+ factors in the character and factors in the values
REF.
8a#tors *nfluen#ing Per#eption
erceiver
Target
Situation
1:. Faizan+ a supervisor+ has to choose between two different suggestions offered by employees
about wor- schedule. "hich one of the following will be most suitable for Faizan?
#nductive reasoning
Spatial visualization
edu#tive reasoning
erception
REF.
Page no.$4 ,oo> ,' Stephen p.ro,,ins
Dimension Description Job example
Deductive reasoning Ability to use logic and assess
the iplication of an argument
Supervisor;choosing between
two different suggestion
offered by employees
1/. "hich of the following groups is defined by the organizations structure?
#nformal
Friendship
#nterest
8ormal
REF.
Formal groups>those defined by the organizations structure+ with designated wor- assignments
establishing tas-s
a. The behaviors that one should engage in are stipulated by and directed toward organizational
goals.
b. An airline flight crew is an e(ample
of a formal group
14. "hich of the following is true of people with a Type A personality?
Select correct option:
They are generally content with their place in the world
They generally feel little need to discuss their achievements
They are easy going and rela(ed thats why ta-e no tension of wor-
They have an intense desire to achieve and are e(tremely competitive
REF.
T'pe ( individuals have an intense desire to achieve+ are e(tremely competitive+ have a
senseof urgency+ are impatient+ and can be hostile
20. "hich of the following are the two dimensions of leader behavior e(plained in
the 2hio State studies?
*nitiating stru#ture and #onsideration
*mployee.oriented and production.oriented
6oncern for people and concern for production
2perant conditioning and classical conditioning
REF.
The 'hio State Stu#ies
The most comprehensive and replicated of the behavioral theories resulted from
research that
began at 2hio State 5niversity in the late =L:As. These researchers sought to identify
independent dimensions of leader behavior.
They narrowed over a thousand dimensions into two dimensions>initiating structure
and consideration.