QUALITY OPERATIONS MANUAL

Quality Assurance:
Assurance and quality are equal function in quality management program. Our
assurance programs help identify areas of improvement, and lead to training programs. It
is designed to built quality into the process and product. Assurance teams use many tools
such as troubleshooting, monitoring of learning curves and fir product to process
capability.
QUALITY PROCESS FLOW CHART
Garment Engineering
Approve bulk fabric lots
Conduct inhouse ppmeeting
Operation inline inspection
Offline inspection
!inishing inline inspection
"re final inspection
!inal inspection
SOURCIN LA! TESTIN PROCE"URE:

#efore bulk production starts, $C randomly picks fabric for testing. !actory may start
cutting based on its internal pass test report. %esting in garment form is a must. !ollo&ing
are some test requirements from our customers'
"hysical properties tests e.g. cuttable &idth, G(), fabric count, dimensional
stability,
Colorfastness properties tests e.g. colorfastness to laundering, perspiration,
&ater,
(tretch and strength properties e.g bursting strength, snagging, abrasion
resistance, seam
slippage, tear test, tensile test etc
*ater resistance properties e.g &ater repellency, rain test, hydrostatic pressure
test, &aterproofness etc
)oisture management properties e.g absorbency test, &icking test etc
Garment durability and appearance retention tests
Graphic and print durability tests
IN#HOUSE PRE#PRO"UCTION MEETIN
W$ere:

Conference +oom , $uality +oom
W$en:

After "" sample has been sealed by sampling department.
PARTICIPANTS:
(ampling E-ecutive
"reproduction )erchandiser
"roduction merchandiser
$uality Control )anager
$uality Controller
"roduct (afety Analyst
Pre#Pr%&ucti%n Merc$an&isin' !rie(in':
"reproduction merchandiser hands over the follo&ing to )anager $C.

(tyle (heet, )easurement (heet
#O) if available from customer
"roto , !it , Counter samples comments, ""( comments, (i/e set comments
Approved (ealed sample
Pr%&ucti%n Merc$an&isin' !rie(in':
"roduction merchandiser hands over the follo&ing to )anager $C.
"urchase order0s1, Order spread sheet0s1
!abric, rib and other trim approvals in all colors
)ain label, si/e label, care label, I2,%ime and other label approval in all si/es 3
colors
(e&ing threads, !using, #uttons, 4ippers and other accessory approvals in all
si/es 3
colors
Embellishment approvals in all si/es 3 colors
"acking Instructions
Garment fold si/e, "ollybag quality 3 si/e, Carton quality 3 si/e approvals
"acking accessories approvals
QUALITY CONTROLLER RESPONSI!ILITY:

$uality Control file contain'
#O)
"urchase order sheet
)easurement sheet
"acking instruction
(ample comments
Approval of bulk fabric
5ab testing requirement
In line, pre final 3 final inspection report
TYPES OF INSPECTION SHOUL" !E "ONE:
!abric inspection
Cut panel inspection
Operational inline inspection
Output inspection
"re final inspection
!inal inspection
FINAL INSPECTION PROCE"URE:
*e should developed its o&n procedures for conducting audits. %he auditing procedure
e-plained belo&. Any additional requirement is also fulfilled by adding that requirement
in our generic procedure.
WOR)SPACE REQUIREMENTS:
A.%he &ork area should be &ell organi/ed at all times. Environment clean, dry and quiet.
#. *ork space should be clean and clear.
C. Appropriate room temperature and light level should be maintained in inspection area.
AU"ITIN TOOLS:
All auditing tools should be &ell organi/ed and accessible.

A. (teel or reinforced fiberglass 67 tape.

#. #o- 8nife.

C. 2efect stickers.
ARMENT INSPECTION METHO":
All types of garments are inspected using clock&ise method. Clock&ise garment
inspection is a systematic procedure of inspecting garments to ensure that the garment
conforms to customer9s specifications. Inspectors are bound to follo& a :check list9
therefore it is highly unlikely that he,she might miss an irregularity.
CLOC)WISE INSPECTION )NITTE" TOP
;. +eferences to +ight and 5eft are A( *O+<. Garment inspection should be done in
clock&ise direction as sho&n belo&'
=. "ick up by shoulder points. Check front 3 back appearance 3 presentation is correct.

>. 5ie flat on table. E-amine styling details.
?. Open 3 check any center front opening
@. E-amine inside and outside of collar , neck. E-amine inside shoulder seam

A. !old top for&ard at shoulders. E-amine back neck.
B. E-amine left shoulder and armhole seam.
C. !old sleeve across front of garment, e-amine back left armhole. Check for shading.
D. E-amine left sleeve cuff inside 3 out.
;E. E-amine left underarm seam 3 left side seam. Check C3C label.
;;. E-amine bottom hem inside and out, front 3 back.

;=. E-amine right side seam 3 right underarm.
;>. E-amine right sleeve cuff inside and out.
;?. !old sleeve across front of garment. E-amine back right armhole, check for shading.

;@. E-amine right armhole seam and shoulder seam.

;A. %urn garment over. E-amine styling details 3 any unchecked seams on back.
;B. AGrade 3 #,CGrade should be kept separate.