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Service industry

Industry that provides services rather than goods is known as service industry.
The tertiary sector of economy (also known as the service sector or the service
industry) is one of the three economic sectors, the others being the secondary sector (and
the primary sector.
Typically the output of this sector is content (information), service, attention, advice,
experiences, and/or discussion (also known as "intangible goods"). Other examples of
service sector employment include:
Franchising
News media
Hospitality industry(e.g. restaurants, hotels, casinos)
Consulting
Legal practice
Healthcare/hospitals
Waste disposal
Real estate
Personal services
Business services

Issues for service providers


Service providers face obstacles selling services that goods-sellers rarely face. Services
are not tangible, making it difficult for potential customers to understand what they will
receive and what value it will hold for them. Indeed some, such as consulting and
investment services, offer no guarantees of the value for price paid.

Differentiation is often difficult. How does one choose one investment adviser over
another, since they (and hotel providers, leisure companies,and consultants,as well as
many others) often seem to provide identical services

Hospitality industry:
The hospitality industry is a 3.5 trillion dollar service sector within the global
economy. It is an umbrella term for a broad variety of service industries including, but
not limited to, hotels, food service, casinos, and tourism. The hospitality industry is very
diverse and global. The industry is cyclical; dictated by the fluctuations that occur with
an economy every year.

Now we’ll discuss components of hospitality industry.


Hotels
Food services
Tourism

Hotels:
A hotel is an establishment that provides paid lodging, usually on a short-term basis. The
provision of basic accommodation, in times past, consisting only of a room with a bed, a
cupboard, a small table and a washstand has largely been replaced by rooms with modern
facilities, including en-suite bathrooms and air conditioning or climate control.
Additional common features found in hotel rooms are a telephone, an alarm clock, a
television, and Internet connectivity; snack foods and drinks may be supplied in a mini-
bar, and facilities for making hot drinks. Larger hotels may provide a number of
additional guest facilities such as a restaurant, a swimming pool or childcare, and have
conference and social function services.
The cost and quality of hotels are usually indicative of the range and type of services
available. Due to the enormous increase in tourism worldwide during the last decades of
the 20th century, standards, especially those of smaller establishments, have improved
considerably.

Food services:
The foodservice (or food service) industry (US English; catering industry in British
English) encompasses those places, institutions, and companies responsible for any meal
prepared outside the home. This industry includes restaurants, school and hospital
cafeterias, catering operations, and many other formats.

Some companies manufacture products in both consumer and foodservice versions. The
consumer version usually comes in individual-sized packages with elaborate label design
for retail sale. The foodservice version is packaged in a much larger industrial size and
often lacks the colorful label designs of the consumer version.

Foodservice sales to restaurants and institutions are estimated to be approximately $400


Billion, about equal with consumer sales of foods through grocery outlets.

Tourism:
Tourism is travel for recreational or leisure purposes. The World Tourism Organization
defines tourists as people who "travel to and stay in places outside their usual
environment for not more than one consecutive year for leisure, business and other
purposes not related to the exercise of an activity remunerated from within the place
visited". Tourism has become a popular global leisure activity. In 2007, there were over
903 million international tourist arrivals, with a growth of 6.6% as compared to 2006.
International tourist receipts were USD 856 billion in 2007. Despite the uncertainties in
the global economy, arrivals grew at around 5% during the first four months of 2008,
almost a similar growth than the same period in 2007
Tourism in pakistan:
Tourism is a growing industry in Pakistan, based on its diverse cultures, peoples and
landscapes. The variety of attractions range from the ruins of ancient civilizations such as
Mohenjo-daro, Harappa and Taxila, to the Himalayan hill stations, which attract
those interested in field and winter sports. Pakistan is home to several mountain peaks
over 7000m, which attracts adventurers and mountaineers from around the world,
especially K2. The northern parts of Pakistan have many old fortresses, towers and other
architecture as well as the Hunza and Chitral valleys, the latter being home to the small
pre-Islamic Animist Kalasha community who claim descent from the army of
Alexander the Great. In the Punjab is the site of Alexander's battle on the Jhelum River
and the historic city Lahore, Pakistan's cultural capital with many examples of Mughal
architecture such as the Badshahi Masjid, Shalimar Gardens, Tomb of Jahangir and
the Lahore Fort. To promote Pakistan's unique and various cultural heritage, the prime
minister launched "Visit Pakistan 2007".

Impacts of tourism:
The World Tourism Organization (UNWTO) forecasts that international tourism will
continue growing at the average annual rate of 4 %

With the advent of e-commerce, tourism products have become one of the most traded
items on the internet.Tourism products and services have been made available through
intermediaries, although tourism providers (hotels, airlines, etc.) can sell their services
directly. This has put pressure on intermediaries from both on-line and traditional shops.

It has been suggested there is a strong correlation between Tourism expenditure per
capita and the degree to which countries play in the global context.

Through tourism people can know about the people of a country and their culture closely.
It can be a source of generating revenues

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