In any organization the employees are primarily recruited to get task done, to generate revenue . One of the underlying assumptions is that the managers are able to motivate employees in process such that the harmony is maintained in the working environment. In short managers should be able to motivate employees without any hesitation. But this is easier said than done and the subject of motivation is not well understood and hardly put to practice in true sense and more often it is poorly practiced. Hence work motivation theories serve as a prologue on how to sustain and build up employee motivation. These approaches can be classified under two theories Content theories - related to incentives that drive people to attain fulfillment Process theories based on variables that go into motivating an individual and more importantly how they are related.
Abraham Maslovs Theory of need To elucidate this theory in layman terms Maslov proposed some salient features like air, water, food, shelter, sleep, sex etc. are met, he moves towards fulfilling higher needs. The basic needs being the bottom four of the pyramid and are generally called the deficiency needs because it has a impingement on the persons behavior until he/she fulfills their needs. Off course the higher needs are subordinated to fulfill the primary needs first. Maslovs hierarchy being 1) Physiological needs 2) Safety needs 3) Belonging needs 4) Self-esteem 5) Self-Actualization Herzbergs Two Factor Theory of Motivation In continuation to Maslovs theory, Herzberg extended the work and conducted studies on accountants and engineers employed by a firm in Pittsburgh using critical incidental method for work life which they were particularly happy or unhappy about . The conclusion of the above experiment was that there were two sets of factors that affect work life 1) Hygiene factors (Dissatisfiers) 2) Motivational Factors (Satisfiers) Combining the above can result in four scenarios
According to Herzbergs model work should be arranged in following ways Job Enlargement Challenging employees by increasing the amount of production expected. Adding other task to the job Removing the more difficult parts of the assignment in order to free the worker Rotating assignments Job enrichment Empowerment motivation by responsibility and achievement Accountability for own work motivation by recognition and responsibility Ownership of a unit of work motivation by recognition and responsibility Availability of critical data, internal recognition Adding new and more difficult tasks growth, learning and challenges Specialized tasks, enabling them to become experts growth and advancement Job rotation Opportunity to learn new things Expertise in a wide spread range of activities Avoid monotonous work place Learning from Hersbergs Model: In work place, there may be numerous policies, some of which we may have control, others not so much. It is best to work with what we can change and highlight those we cant via employee feedback mechanism to managers. In an organization the high performers are the ones who are well motivated. Usually these people are self-motivated and there moral is boosted with when they get rewards or compensation for their contribution. But there is a downside when people are not compensated for their performance or compensation is not enough to motivate. Motivation tips: Capturing employees' attention. Preaching people around a common theme or a message or organizing inspiring events using creative communication strategies. Driving consistent messaging within the organization to make sure that everyone is on the same page. Make sure that consistent message is delivered within the organization to make sure that everyone is on the same page. For example, hold monthly all-employee meetings and encourage ongoing communication from company leaders.
Implement multiple points of contact and interaction with people, by making use of forums such as team meetings , employee focus groups, posting news on your intranet. By showing how much you value and regard your team members and their contribution as individuals. Taking some time to ask about the family and outside interests. This helps in establishing personal connect and building up rapport. Things like remembering birthdays and asking about personal life or showing interest in their familys wellbeing, will be appreciated and ultimately add on to loyalty and productivity. Providing learning opportunities for the employees will give a boost to the employees morale. Employees will be more productive and engaged when they feel that they are always learning something new and that their company is committed to helping them develop in their career. Employees primary focus should be to provide right kind of training . Career Opportunities Insightfulness and investment are the prime qualities that required to bring about inspiring performance at the highest level. Opportunities in the form of career advancement are of prime importance. Also flexibility has a direct result on engagement levels which ultimately leads to a more motivated workforce. Personal Experience of Motivated performance The quality which has helped me in my professional success is the ability to learn quickly and stay self-motivated to adapt to new situations. I firmly believe in making most of the new opportunity that presents itself, this is I think is due in large part to the fact that I am pretty fearless when it comes to facing new situations. Recently I changed my career in coding to automate in a big cellular firm. The work requirements were fairly novel to me. Also the degree of automation required high level of precision, as the purpose of the whole project was to reduce human effort required to perform the test cases. Initially I struggled to cope up with the requirements, but once I got a hold of the concepts and the tools used for automation, I quickly came up with the whole automation suite required for the Verizon certification suite which was used in xyz. Another quality that I have strived for and helped me throughout my professional career is to be a good team player. Working in teams comes naturally to me. I like knowing people, their likes, dislikes. My second accomplishment has been mentoring a team of three people to integrate a xyz plug-in into video conferencing unit. Since all the members of the team had been individual contributors in the past and had no previous exposure in working together as a team, this lead to constant escalations. Since this was a crucial requirement and a distinguishing feature of the product, I proposed a daily scrum meeting where all the individuals of the team got a chance to speak about their ideas, how their method could lead to better implementation and suggestions on how other members of the team could improve on their task. In a few days, new ideas started coming forth. Team members were more receptive of the suggestions and ideas that were proposed in the meeting. This was a real ice-breaker. I organized lunch, game
of badminton in the evening which led to escalations reduction. Eventually we were able to complete the task on time and it was one of the most distinguishing features of the product.
CONCLUSION I am person of moderate intellect. Hence whatever i lack in my intellect make it up by giving my best shot and stay self-motivated at work place. As a result I am always willing to spend extra time in office to make sure that the task assigned to me are time bound and are meeting the goals and expectations of the company and my manager. This ability has helped me get into the good books of my manager and has played a major role in my professional success. I personally feel these characteristics have helped me and taught me valuable lessons in my professional life.