Barriers of Communication Chapter-3 By Venkatesh.

N Koshys Institute of Management Studies

Barriers of Communication No matter how good the communication system in an organization is,
unfortunately barriers can and do often occur . These barriers are: (or) Communication of barriers are
the difficulties involved in the process of communication which distort the message being properly
understand by the receiver barriers prevent the communication from being effective
Types of Barriers in Communication:- 1. Physical 2. Psychological 3Language/semantic 4.Organizational
structure barrier 5.Cross-cultural Barriers 6.Overcoming barriers
1.Physical barriers ure of the environment. Thus, for example, the natural
barrier which exists, if staff are located in different buildings or on different sites.
outdated equipment, particularly the failure of management to introduce new technology, may also
cause problems. -Defects in media (letters,co
Advertisment&sales information is an example of overload)
2.Physiological barriers individuals' personal discomfort, caused, for example, by ill
limiting beliefs a person may have which in turn affects their behavior - that is ....what they do or don't
do as a result of having a self limiting belief.
Example for psychological
belief with them through their life, and as such they would never attempt to ride a bicycle. This belief
will usually have been developed as a result of their past experience - they may have tried to ride a
bicycle as a young child, perhaps they started to ride but fell off - hurting themselves in the process. If
they tried to ride again shortly after the first accident, and subsequently fell off again, hurting
themselves, they would perhaps begin to believe that they can't ride a bicycle. And they will hold this
belief or psychological barrier until they receive sufficiently strong evidence to change this belief.
PSYCHOLOGICAL BARRIERS

PSYCHOLOGICAL BARRIERS - oup identification
perception

Self Centered attitude or behavior of each persons.
In self centered attitude we pay attention to message which is useful or related to us,-if it is not for us
to build up good relation with others(here we cannot learn more)
Group Identification

is a conflicts B/W husband & wife because of their age difference as well as different culture.(both are
the age difference.
Self image image is nothing but portray(showing about your self to others Like what your
+ve(knowingly the work) as well as ve(if you do not know that but acting like that) thing in the
organization
Selective perception
to send message to the right person(without fail)
Defensiveness
- In organization the
sales manager gives threatened(decleared intention to injure) message to his team to reach target than
the team will perform well to be safe.
grievances(painful or oppressive) in resolving conflicts
Filtering
send the information that we have to change or edit all unwanted information than finally we have to
get the actual information to boss he wants results.
Status block
express his new ideas than the barriers starts in the organization.
Resistance in change
ideas because the feel insecure or afraid of changes in methods or situations
their own emotions attitudes, standards. They are not ready to accept anything new changes.