Press Release

Hamburg, July 21st, 2014

RESEARCH ON INTERNATIONAL MARKETS

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Indias large population and growing Internet connectivity

contribute to optimism for online retail take-off.
A new publication of Hamburg-based secondary research organization yStats.com,
India B2C E-Commerce Market 2014, reports that Indias online retail scene is one
of the fastest growing in the world. Its large population base along with the growing
internet and smartphone penetration contribute to the nation having the fourth highest
B2C E-Commerce growth rate in the world. Indias M-Commerce prospects are
particularly bright.
Although India had the smallest B2C E-Commerce market size and spending per
online shopper of the BRIC countries last year, the country is a leader in Internet
connectivity growth, particularly through mobile devices. Mobile shopper
penetration in India tops many other countries, ranking third among emerging markets
and fourth among Asia-Pacific countries. Some online merchants report double-digit
mobile traffic shares. Over 90% of several hundred million Internet subscriptions
registered by the end of 2013 were mobile.

Even with new connections through mobile, Internet user penetration on the 1.2
billion population in India remained below 20% in 2013, though tripling the 2009 rate.
With continued high growth, the number of internet users in India could reach several
hundred million in the next 3 years, and the number of online shoppers is forecasted to
double in that time. Because of this increase in Internet penetration B2C E-Commerce
sales in India have shown double-digit growth rates in recent years, placing the country
fourth world-wide in sales growth. Continued growth at above 50% average annual
rate is forecasted for the next several years.

yStats.com GmbH & Co. KG Behringstrasse 28a D-22765 Hamburg Phone +49 (0) 40 39 90 68 50 Fax +49 (0) 40 39 90 68 51
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Payment and delivery systems are a challenge for online retail in India. The share of
Cash on Delivery on B2C E-Commerce payments in India is forecasted to decrease
but remain dominant, while third-party wallets are expected to show the fastest
growth. B2C E-Commerce delivery in India is challenged by poor logistics
infrastructure. However, large online merchants managed to launch same day
delivery to the cities in 2013.
Some observers suggest that government regulation of foreign players has been a
barrier to B2C E-Commerce growth. Early this year the Indian government initiated
discussions on changing the restrictions laid on foreign direct investment in B2C
E-Commerce. Under the current regulations, foreign retailers cannot sell their own
merchandise online and are limited to offering B2B E-Commerce services, such as
operating online marketplaces. In spite of these restrictions, competition between the
two largest online marketplaces in India, Snapdeal and Flipkart, was joined in 2013 by
the marketplace created by Amazon India, which also launched a marketplace.
Snapdeal and Flipkart benefited from large venture capital investments in early 2014,
while Amazon continues to lobby for change of the FDI rule so that it can sell its own
merchandise in India. Ebay increased its investments in Snapdeal in 2014, while also
recording over 2 million users on its own marketplace. Popular online fashion store
Myntra was acquired by Flipkart in 2014, while online and home shopping company
Homeshop18 filed for an IPO on Nasdaq, all of which points to continued confidence in
growth of B2C E-Commerce in the country.
For further information, see:
http://ystats.com/uploads/report_abstracts/1095.pdf

yStats.com GmbH & Co. KG Behringstrasse 28a D-22765 Hamburg Phone +49 (0) 40 39 90 68 50 Fax +49 (0) 40 39 90 68 51
press@ystats.com www.ystats.com www.twitter.com/ystats www.linkedin.com/company/ystats www.facebook.com/ystats

RESEARCH ON INTERNATIONAL MARKETS

WE DELIVER THE FACTS YOU MAKE THE DECISIONS

Press Contact:
yStats.com GmbH & Co. KG
Behringstrasse 28a, D-22765 Hamburg
Phone: +49 (0)40 - 39 90 68 50
Fax: +49 (0)40 - 39 90 68 51
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About yStats.com
Headquartered in Hamburg, Germany, the firm has a strong international focus and is
specialized in secondary market research. In addition to offering reports on markets and
competitors, yStats.com also carries out client-specific research. Clients include leading
global enterprises from various industries including B2C E-Commerce, electronic payment
systems, mail order and direct marketing, logistics, as well as banking and consulting.

yStats.com GmbH & Co. KG Behringstrasse 28a D-22765 Hamburg Phone +49 (0) 40 39 90 68 50 Fax +49 (0) 40 39 90 68 51
press@ystats.com www.ystats.com www.twitter.com/ystats www.linkedin.com/company/ystats www.facebook.com/ystats