Fred Garman

Blue Ridge, TX 75424

214-498-7764
fngopps@gmail.com
www.linkedin.com/in/fredgarman/
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IT Delivery Manager with Application Services Expertise
Experienced manager with 15+ years leading successful IT projects and implementations
Results-oriented leader with the experience, dedication, and maturity to maintain focus and
composure under pressure
Analytical planner reducing complex efforts to manageable work packages
Collaborative problem solver working across organization boundaries to get things done
Work History
Holtzbrinck Publishing Group, New York, NY (via Delta Corporate Services)
Project Manager | Business Analyst
July 2013 to April 2014
Defined, designed and implemented a mission-critical chargeback system for a newly formed
and evolving infrastructure support organization.
Succeeded in meeting management expectations under an extremely aggressive
timeframe
Developed and maintained project scope and activity plans
Initiated a formal project governance process
Led requirements and business analysis efforts, working with stakeholders in the United
States, United Kingdom and Germany
Coordinated developer and QA activities using modified scrum techniques
Assisted the PMO in implementing new project and portfolio management processes
Delta Corporate Services, Richardson, TX
Director PMO | Delivery Manager | Client Management | Business Development
Clients: United States General Services Administration; QinetiQ North America
2010 to 2013
Reporting to the COO, responsible for the execution, quality, and delivery of business
management applications and services for both public and private sector clients.
Managed staff of 25 PMs, DBAs, Programmers and Business Analysts in New Jersey,
Texas, Virginia, and Washington DC
Worked across organizations to recruit qualified staff to meet project requirements
Successfully delivered multiple software development and professional services projects in
compliance with US Federal government quality guidelines
Significantly improved relationships and created expanded opportunities with existing
clients and partners
Made significant contributions as a key member of the COOs executive management
team working to rebrand Delta
Named Delta Corporate Services Employee of the Year - 2011
Fred Garman

Blue Ridge, TX 75424
214-498-7764
fngopps@gmail.com
www.linkedin.com/in/fredgarman/
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Delta Corporate Services, Richardson, TX
Technical Center Manager | Delivery Manager | Staff Development | Client Management
Clients: Johnson & Johnson; Texas Instruments Inc; Arizona Public Service; Rent-A-Center;
Sabre Systems
2001 to 2010
Reporting to the COO, responsible for the execution, quality, and delivery of business
management applications and support services for private sector clients.
Managed staff of 30 PMs, DBAs, Programmers and Business Analysts in New Jersey,
Texas, and Arizona
Grew technical staff from four to 30, working across organizations to recruit and maintain
qualified staff to meet project requirements
Developed and implemented delivery processes and procedures based on CMM and
PMBOK best practices
Worked with Project Managers to deliver multiple software development, production
support, and professional services projects
Leveraged client relationships to expand the existing business base
Delta Corporate Services, Richardson, TX
Senior Consultant | Business Process | Project Management | Implementation Support
Client: Johnson & Johnson Inc
1995 to 2001
Texas Instruments Incorporated, Dallas, TX
Senior Consultant | Business Process | Project Management | Implementation Support
Client: Johnson & Johnson Inc, Supply Services Canada
1991 to 1995
Texas Instruments Incorporated Defense Group (now Raytheon), Dallas, TX
IT Development Manager | Project Management | Business Process Improvement
1984 to 1991
Texas Instruments Incorporated Defense Group (now Raytheon), Dallas, TX
Financial Planning Manager | Strategy | Budget | Governance
1981 to 1984
Texas Instruments Incorporated Defense Group (now Raytheon), Dallas, TX
Financial Management | Strategy | Budget | Governance
1979 to 1981
Texas Instruments Incorporated Defense Group (now Raytheon), Dallas, TX
Cost and Planning Analyst | Project Cost | EVM
1977 to 1979
Fred Garman

Blue Ridge, TX 75424
214-498-7764
fngopps@gmail.com
www.linkedin.com/in/fredgarman/
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Education
Masters of Business Administration
Bowling Green State University
Bowling Green, Ohio
Graduate Assistant Department of Finance and Insurance
Graduated: December 1976 (3.8/4.0)
Bachelor of Arts, Economics and Business Administration
Albion College
Albion, Michigan
Graduated: May 1975 (3.3/4.0)
Additional Training:

CMM/CMMI Concepts
ITIL Foundation
Business Process Engineering
Business Area Analysis
Business Writing and Communications
Employee Performance Management
Project Management
Effective Interviewing
Business Writing and Communications
Sales and sales support
SAP Financials
Information Strategy Planning