Dinesh Sharma

Address:-
F-3, Satya Towers Punjabi Bagh, Bhopal.
Mobile: (Bhopal )+91 9179246407, 0755-3258789, (Delhi) 9910774475.
dineshsharma26@gmail.com, dineshsh24@rediffmail.com.

Resume Brief • Worked as a Global Business Development Manager with IcTect,

Inc. a US based Software Company specialize in providing XML, XBRL,
C# & .NET based Development & Publishing Solutions for US Federal
Agencies. from (Bhopal) INDIA. Responsibilities were to Generate Leads
through internet research, Cold Calling by calling the prospects to
educate them about Ictect’s offerings, giving WebEx Presentations etc.
• Asst. Manager, Business Development (APAC), Astadia (Partner
Salesforce.com), for On-Demand Salesforce.com CRM
Implementation. Responsibilities were to Generate Leads through
internet research, Cold Calling by calling the prospects to educate
them about Astadia’s offerings, giving WebEx Presentations etc.
• Worked as a free Lancer for HR companies in getting New
Businesses for one year in 2007 in Mumbai.
• Worked as Sr. Consultant Business Development, eMR Technology
Ventures Pvt. Ltd., Gurgaon. Responsibilities includes Generating of
Leads through internet research, Cold Calling by calling the prospects
to educate them about Ictect’s offerings, scheduling conference calls
with the C-CEO of the company etc.
• Previous Experience:
• Managed a team handling calls for Market Research as well as
provided appropriate voice and accent training including
 syllable stress, Plosive sounds, intonation, various
pronunciations of the same word etc.
• Handled inbound calls along with up selling charge and credit
cards.
• Qualification: Graduate in Commerce (B.com pass), Barkatullah
University, Bhopal.

Specializatio 1) Vast experience in International Business Development with the

ns & ability to execute sales from lead generation to its closure in any
Skills Industry & vertical of a Business. Also Experience in Training for
Process & Voice & Accent.

2) Experience in XML, .NET & XBRL based technologies. (Federal agencies U.S)

3) Salesforce.com On-Demand CRM & other Applications for APAC

region.

4) Commercial & Residential Mortgage Processes Off shoring &

Outsourcing from US Market.

5) Business Development for Placement Companies India and Abroad.

Agenda & For a good Salesman Products keep on changing however the to sell Don’t
Strengt & Always be an outstanding performer in whatever profession you
hs choose.

Determinant, Punctual, Very Focused & passionate.

Achievement Brought a 25-seated process from a company commonly known as Situs, a

s Service provider for Commercial and Residential mortgage USA. Process
includes Origination, Underwriting, FSA, Rent Roll Analysis and Asset
Management.

Implemented CRM in various Companies across the country e.g Fortune

Hotel, Taj etc..
Work History
May 2009 – till Global Business Development Manager, Corporate Sales, IcTect, Inc.
date a US based Software Company specialize in providing XML, C# & .NET
based Development & Publishing Solutions. (Bhopal)
(www.ictect.com)
Dealing only in Federal Agencies of the USA e.g. U.S Air Force,
World Bank, DIA, DISA, U.S. Dept of Education, Dept of Interior,
etc.

Roles and Responsibilities:

1. Doing research on the internet for the contact details of the

targeted individuals in various Federal Agencies.
2. Calling & educating them about the company’s Patented
software.
3. Explaining them the cost benefits & the enhanced deliverables of
the technology.
4. Giving Web-Demo of the technology,
5. Identifying potential Federal Tenders and requesting for RFP.
6. Participating in the financial discussions with the President & CEO
of the Company.
7. Currently also working on the XBRL Market & identifying
the Prospects & companies to get partnered with. After
the SEC’s mandate on filing Financial Statements in XBRL
for all United States Public companies.
May 2008 –
Sep 2008

Asst. Manager, Business Development & Client Servicing (APAC)

Corporate Sales, Astadia (Partner Salesforce.com) Gurgaon.
(www.astadia.com)

Roles and Responsibilities:

Responsible for setting up Pre-sales process in the Organization,
which would include Opportunity Identification, Estimation & Scoping, Deal
Negotiations, Large Bids and Tender etc. Marketing – Event Management,
Campaign Management, Mass E-mailing etc.

1. Generating Leads, Converting into Opportunities & Accounts by

doing Cold Calls, Closing Opportunities as WON.
2. Giving Presentations for Business Development Team and Prospects.
3. Giving Online Live Demonstration to Prospects.
4. Presentation of proposals, focusing on new / potential customers
especially for large Application Development & Maintenance
outsourcing deals.
5. Exposure to working / interacting with global customers in US /
Europe / Asia Pacific
6. Educate prospects on Astadia's services offerings for On- Demand
CRM Solutions.
7. Scheduling meetings with the Prospects interested in On-Demand
CRM Solution.
8. Identifying, setting & measuring the severity of the lead based upon
the Telephone conversation and forwarding the details for the
meeting to the Country Manager Accounts (APAC) of the company.
9. Initiating conference calls with the clients.
10.Manage prospect relationships
 11.Forecast business and sales pipeline as required, updating
management on the status of all prospects
12.Dealing in Saas, SOA and SFA.

Sep 2005 – May Sr. Consultant Business Development, eMR Technology Ventures
2006 Pvt. Ltd., Gurgaon
(www.emrtechventures.com)
Roles and Responsibilities:
• Doing research for the mortgage industry of U.S. on Hoovers
• Scheduling meetings with the Prospects interested in Outsourcing by
doing Cold calls
• Arranging Clients visit
• Identifying, setting & measuring the severity of the lead based upon
the Telephone conversation and forwarding the details for the
meeting to the President and the co-CEO of the company.
• Managing and responding to RFQ, RFI and RFP
• Attending conference calls with the President and the co-CEO of the
company during the conversation with the clients.
• Educate prospects on EMR's services offerings
• Manage prospects' relationships
• Forecast business and sales pipeline as required, updating
management on the status of all prospects

April 2003 – Jul Sr. Process Analyst, Evalueserve, Gurgaon

2005 (www.evalueserve.com)
Roles and Responsibilities:
• Handled a team whose job’s responsibility was to interview the
various CEOs, CFOs & CTOs regarding Information Technology by
making outbound calls for Surveys and also helping them in Accent
 Neutralization
• Did Market Research for META & Forester group.
• Trained two batches for different projects that the company got for
Market Research into information technology
• Maintaining & mapping floor activity to business metrics

Nov 2001- Customer Care Executive, Amex, Convergys, Gurgaon

March 2003 (www.convergys.com)
Roles and Responsibilities:
• Handling Inbound calls

• Up selling of credit and charge cards both (Consumer & Business

cards) along with the added features.

Education
2003 - 2006 Graduate in Commerce (B.Com), Barkutalla University, Bhopal.
(M.P)

Nov 1998 GNIIT from NIIT

Personal Date of Birth: Dec 15, 1980

Details
Marital Status: Unmarried

Dines
h Sharma