Centre for Executive Education

Certificate / Diploma in Effective Training and Development

Student Name: Zubaidah Al Din
Case Analysis 1: HR Follow-up to Strategi !lanning at "HC
#uestion $hree
Introduction:
Richard Beckhard, OD defined as:
(1) Planned effort
(2) Organization-wide
(3) anaged fro! the to"
(#) $ncrease organization effecti%eness & health
(') Planned inter%entions in the organization(s ("rocesses(, )sing *eha%io)ral science knowledge+
OD "rocess:
,oaching
-acilitation
.)!an reso)rces
$nd)strial and organizational "s/cholog/
0raining 1 De%elo"!ent
,hange anage!ent
When the performance of an employee goes down during Performance Evaluation or Competency
Assessment process weakness of an employee is identified, skills that an employee possesses that can be
upgraded through O!
,onte2t OD:
0o"ics -ro! 0oward
3cono!/
Domestic
Static/Predictable
Global
Dynamic/Uncertain
4orkforce
Homogeneous
Experienced
Permanent
Diverse
Educated
Contingent
0echnolog/
Energy
Routine/Mecanical
Mass Production
"n#ormation
Complex/$no%ledge&'ased
Customi(ation
Organizations
'ureaucratic
E##iciency
Control
)utocratic Management
*rganic
"nnovation
+irtual
,earning
Strategic ,eadersip
Page - o# .
Centre for Executive Education
Certificate / Diploma in Effective Training and Development
Student Name: Zubaidah Al Din
Case Analysis 1: HR Follow-up to Strategi !lanning at "HC
#uestion $hree
3%ol)tion OD:
0o"ics -ro! 0oward
0argets of ,hange
"ndividuals and Groups
Social Processes
Strategy and Structure
/or0 Processes
HR Practices
5takeholders Management
Management1 Employees Sta##1 Customers1 Suppliers
etc2
6al)es Humanistic Humanistic and *rgani(ation E##ectiveness
Change Process
Problem Driven
Episodic Change
Expert Managed
Learning Driven
Continuous Change
Leader/Member Managed
Change Issue Overcome resistance to change Set positive vision
5trategic ,hange and 3ffecti%eness:
Year 0er!s
1985
Open-systems planning
Corporate culture
Strategic change management
1989
Transformational development
Self-designing organizations
1993 Integrated strategic management
1997
Transformational change
Organization learning
Worldwide OD
Gloal social change
2001
!Open-systems planning"
#ergers $ ac%uisitions& 'nowledge management
2005
Competitive strategies
Collaorative strategies
Benefits&effecti%eness:
0he OD e!"hasizes organizational c)lt)re, which infl)ences the wa/ "eo"le work, )sing change *ased on research and action7
0he !ethod is )sing "lanned change *ased on research to increase !oti%ation, re!o%e o*stacles, and !ake change easier7 0he
ideal is an organization where contin)o)s i!"ro%e!ent is so "re%alent that it is not tho)ght of as an initiati%e7 0he OD
a""roach e!"hasizes organizational c)lt)re, which infl)ences the wa/ "eo"le work, )sing change *ased on research and
Page 3 o# .
Centre for Executive Education
Certificate / Diploma in Effective Training and Development
Student Name: Zubaidah Al Din
Case Analysis 1: HR Follow-up to Strategi !lanning at "HC
#uestion $hree
action7 0he !ethod is )sing "lanned change *ased on research to increase !oti%ation, re!o%e o*stacles, and !ake change
easier7 0he ideal is an organization where contin)o)s i!"ro%e!ent is so "re%alent that it is not tho)ght of as an initiati%e7
OD forces:
3ffecti%eness is conce"t of how effecti%e an organization is in achie%ing the o)tco!es the organization intends to
"rod)ce7 $t "ro%ides coaching for 5)"er%isors & anagers to ass)re this effecti%ness of the 5trateg/7
OD forces incl)de .R related cons)lting, coaching, and facilitation ser%ices assists leaders in de%elo"ing
and i!"ro%ing indi%id)al, tea!, de"art!ent and organizational effecti%eness o%er the long ter!7
0ea!*)ilding
,oaching
,hange & transition
,onflict resol)tion
5trategic "lanning
Perfor!ance de%elo"!ent
Organization design
"orces#$ools%
ethodologies:
O"en 5"ace -acilitation
8nowledge or ,on%ersation ,af9:s
;""reciati%e $n<)ir/
$nter%iew atri2
0ools:
De%elo"ing =ro)nd R)les
De%elo"ing 5hared 6ision
>adder of ;cco)nta*ilit/
5tages of 0ea! De%elo"!ent
4aterline odel
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Centre for Executive Education
Certificate / Diploma in Effective Training and Development
Student Name: Zubaidah Al Din
Case Analysis 1: HR Follow-up to Strategi !lanning at "HC
#uestion $hree
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