CANDIDATE MESSAGING

Advance Your Career

Qualify for jobs, promotions and increased compensation - CompTIA A+
proves in-demand knowledge, skill set and qualifications that can enable
individuals to land a great job, get a more challenging assignment, gain a key
promotion and continue to strengthen their IT career path.
Prove competence - in the fundamentals of hardware, software and
operating systems; system troubleshooting and repair; networking; and
security and operational procedures including communication skills that a
helpdesk or remote support employee should have.
Retain a job - by making your expertise stand out
Change jobs - get the credentials to prove you have the skills and
qualifications.
Increase creditability - job satisfaction and ranking by continuing to grow
your career portfolio
CORPORATE/GOVERNMENT MESSAGING
Higher IT Performance Resulting from Skilled Certified Employees
Gain Higher IT performance- resulting from skilled certified employees.
Verifies your employees have the foundation-level knowledge and skills -
necessary for a career in PC-repair.
Demonstrates proven knowledge - of core hardware and operating system
technologies.
Minimizes training costs - and simplifies hiring processes.
Provides a Competitive Edge - and helps it stand out from the competition.
Measures the abilities of IT professionals - with at least 500 hours of hands-
on lab or field experience.
CANDIDATE PROOF POINTS
Part of the certification track - for corporations such as Microsoft, Hewlett-
Packard, Cisco, and Novell.
Technology companies, including Cisco and HP and Ricoh - have made
CompTIA A+ certification mandatory for their service technicians.
Three CompTIA certifications - fulfill the U.S. Department of Defense Directive
8570.1: CompTIA +, Network+, and Security+.
More than 800,000 people - worldwide have become CompTIA + certified since
the programs inception.
CompTIA certifications are developed - with the support of leading
technology organizations and validated by field experts from around the
world.
CORPORATE/GOVERNMENT PROOF POINTS
Gain Increased Customer Satisfaction results vary, but organizations have
realized a 10% increase in customer satisfaction ratings within months of
implementing a CompTIA A+ training and certification program.
CompTIA A+ supported by top IT organizations - and is part of the
certification track for corporations such as Microsoft, HP and Cisco.
The Department of Homeland Security - requires CompTIA + training and
certification as part of their computer forensics program.
Three CompTIA certifications - fulfill the U.S. Department of Defense
Directive 8570.1: CompTIA A+, Network+, and Security+.
More than 800,000 people - worldwide have become CompTIA + certified since
the programs inception
CompTIA A+ certification is certified - by ISO and accredited by the American
National Standards Institute (NSI).
TARGET AUDIENCE




Individuals working in or planning to work in technical support roles:
Tier 1 support, such as phone or remote support and desktop support.
Tier 2 support, such as bench or depot technicians who fix computers.
IT Technicians working in large enterprise organizations.


CAREER PATH


IT Technician
Bench or Depot
Technicians
Field Technician

CERTIFICATION SALES TIP SHEET
Examples of Organizations that Require, Mandate, or Teach A+
Government Corporate Academic
US FBI Microsoft Baltimore City Public Schools
US Navy Cisco Chicago Public Schools
US Dept of the Treasury HP Vatterot Educational Centers



A+ ESSENTIALS A+ PRACTICAL APPLICATIONS
EXAM NUMBER
220-701 220-702
NUMBER OF QUESTIONS 100 100
LENGTH OF TEST 90 MINUTES 90 MINUTES
PASSING SCORE 675 OUT OF 900 700 OUT OF 900
LANGUAGES
English Portuguese
Chinese Spanish
German Taiwanese
Japanese Turkish
Korean
English Portuguese
Chinese Spanish
German Taiwanese
Japanese Turkish
Korean
GLOBAL EXAM PRICES
$173
http://certification.comptia.org/Training/testingcenters/examprices.aspx
$173
http://certification.comptia.org/Training/testingcenters/examprices.aspx
EXAM OBJECTIVES
HARDWARE
27%
TROUBLESHOOTING, REPAIR AND MAINTENACE
34%
NETWORKING 20%
SECURITY
8%
OPERATIONAL PROCEDURE
10%

http://certification.comptia.org/Training/testingcenters/examobjectives.aspx
HARDWARE 38%
OPERATING
SYSTEMS
34%
NETWORKING 15%
SECURITY 13%

http://certification.comptia.org/Training/testingcenters/examobjectives.aspx

TRAINING AND TESTING INFORMATION

Train for the exam
instructor-led classroom experience
http://certification.comptia.org/training.aspx
eLearning courses
http://certification.comptia.org/Training/eLearning.aspx
Find training centers and study materials
training centers
http://certification.comptia.org/Training/training.aspx
study materials
http://certification.comptia.org/Training/studymaterials.aspx
Review sample questions
sample questions
http://certification.comptia.org/Training/testingcenters/samplequestions.asp
x
Purchase an exam voucher
CompTIA certification exam voucher
http://www.comptiastore.com/category_s/62.htm
To purchase a voucher for Europe, Middle East or
Africa
CompTIA EMEA Marketplace
http://www.comptiastore.eu/
Find a testing site and take the test
testing site near you
http://certification.comptia.org/Training/testingcenters.aspx

A+ Certification Renewal

http://certification.comptia.org/getCertified/steps_to_certification/stayCertif
ied.aspx
http://partners.comptia.org/Libraries/CA 1

http://itpro.comptia.org/ 1 1

http://certification.comptia.org/certroa 1
TEST PROFILE