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2012 Annual Report
United Communities Against Poverty, Inc.
Supporting & Stabilizing Prince Georges County Communities
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2 United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700
Table of Contents
INTRODUCTION
Table of Contents 2
Message from the President/CEO 3
The AIM of Our Organization 4
From Homelessness to Self-Sufficiency 5
PROGRAM INFORMATION
Developing a Workforce - Education and Employment Services 6
Building Communities - Housing Programs 8
Addressing Homelessness - Shelter and Services 10
Serving the Elderly - Senior Services 11
FINANCIAL INFORMATION
Financial Data and Funding Sources 12
Supporters 14
How You Can Help 15
UCAP is more than a homeless shelter.
Its an array of programs that address each stage
on the path to self-suffciency.
Developed through a service grant
from the Taproot Foundation
United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700 3
Message
From the President/CEO: Gwendolyn Ferguson
Dear Friends & Supporters,
It is a privilege to serve as the President and CEO of United Communities Against Poverty, Inc (UCAP), a 501(c)(3)
nonprofit serving Prince Georges County for nearly 50 years This year, our strategic plan has been created to
allow the work of our Board and staff to continuously position UCAP to serve for another decade As the designated
Community Action Agency (CAA), we strive to improve the lives of those impacted by poverty, homelessness,
hunger, unemployment, lack of education, and the numerous additional social problems that can keep people from
living a healthy, prosperous lifestyle
Our mission focuses on some very critical elements and was developed to
combat the effects of poverty We have worked to address some of the key
elements that plague our community in a number of collaborative ways by
providing:
Support for homeless women and children
Employment assistance
Education assistance
Workforce and job training opportunities
Access to a large food pantry
Emergency financial assistance
Foreclosure assistance
Support for our growing senior citizen population
These services and the many others provided by UCAP are aimed at
helping our citizens achieve self-sufficiency and stabilization We offer
these services in a one-stop-shop operation
We could not achieve meaningful results without the support from the federal, state, and county governmental
entities, or the many faith-based organizations, foundations and countless individuals that have provided resources
and support to help our community flourish It takes a truly comprehensive approach to work on the problems that
face our community
I am committed to serving this community by developing partnerships and collaborating with other providers to
help make Prince Georges County a better place for those who seek assistance from our organization Please
review our website, wwwucappgcorg, and come in for a visit to learn more about our services We are always
looking for additional partnerships to support the growing needs of the people we serve
Through the efforts of our Board of Directors, Resource Advisory Committee and our staff, UCAP continues to
strive to be a leading force in our community, working to help all who need our assistance
Sincerely,

Gwendolyn Ferguson
President & CEO
4 United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700
The AIM of Our
Organization
UCAP is dedicated to providing ample services to individuals and families
whose quality of life has been negatively impacted by poverty, unemployment,
homelessness, crime, and inadequate public health services.
Through UCAPs structured outlay of programs, Prince Georges County
residentsincluding individuals and familiescan achieve stability and
become self-suffcient members of the community.
UCAPs mission is captured in the acronym AIM. Our staff, partners and
volunteers seek to:
Alleviate poverty,
Improve awareness of the needs of low and moderate
income residents, and
Maximize the quality of life for Prince Georges
County residents and impoverished individuals
through advocacy and by providing quality services
and resources.
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UCAPs One-Stop-Shop Structure Gets Results in 2012
Services Participants
Emergency Shelter 566
Economic Stability and Self-Sufficiency 297
Community- and Faith- based Support 617
Education / Job Training 421
Employment Placement 157
Weatherization and Energy Efficiency 42
Financial Assistance 302
Transportation Assistance 83
Housing Counseling and Financial Literacy 685
Affordable Housing 64
Youth Crime Prevention 79
Community-based Health Care 676
Food and Nutrition 1,493
History
UCAP was established
in 1964 and was
designated as the
offcial Community
Action Agency (CAA)
for Prince Georges
County in 1978. UCAP,
a nonproft 501(c)(3), is
the leading advocate for
communities of people
facing defciencies in
education, affordable
housing, economic
stability, and adequate
health care access.
While other organizations provide one or two core services,
UCAPs one-stop-shop program structure ensures
that clients get the assistance they need.
United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700 5
From Homelessness
to Self-Sufficiency
A disproportionate number of Prince Georges County residents face extraordinary
challenges to maintaining healthy, productive qualities of life Unemployment,
low wages, and limited education are among the strongest contributing factors to
homelessness in America, along with poor mental health and substance abuse
Since 1964, United Communities Against Poverty (UCAP) has assisted individuals and
families whose lives have been impacted by poverty, unemployment, homelessness,
crime and inadequate public health services Through our services, Prince Georges
County residents achieve stabilization and become self-sufficient members of the
community
A Unique Delivery System
UCAP is more than a homeless shelter Its an array of programs that address each
stage on the path to self-sufficiency Our service-delivery system is structured as
a continuum of various programs, services and activities that provide wraparound
support to those affected by unemployment, economic instability, inadequate
education, food shortage and lack of affordable housing
While other organizations provide one or two core services, UCAPs one-stop-shop
program structure ensures that clients get the assistance they need, including
emergency food and housing, help finding permanent housing, financial assistance,
workforce training, employment placement, and case management
Effective Case Management
UCAPs expert case managers are trained to arrange, coordinate, monitor, and
deliver services to meet the needs of our clients They help clients set goals
and monitor their progress on a regular basis, and they work closely with other
providers to ensure that clients receive linked services
Clients get case management help with self-improvement and sufficiency planning;
substance abuse, mental and health counseling; social skills development and more
UCAPs case managers are chosen for their commitment to assisting special needs
populations
1. 92,602 persons in Prince Georges County, MD have no high school
diploma. This is 11% of the countys population.
2. Female-headed households economic security depends upon
having suffcient income and resources to cover their expenses.
Wages have not kept up with the rising cost of housing, utilities,
transportation, and child care. This increases the problems and
challenges that these women experience. It should also be noted
that well into the recession, the regions and Countys poverty rates
for female-headed households drastically increased as a result of job
losses.
In order to take the frst steps necessary towards family stabilization,
self-suffciency and economic stability, this targeted population
needs to be academically and/or technically educated or trained for
technical, labor or administrative jobs in growing economic business
sectors. One of the barriers to the employed economic opportunity is
breaking the glass ceiling women experience in certain industry jobs.
In addition, women need to know which industries and occupations
are projected to grow in our region, along with the education and skills
needed for those jobs.
Developing a Workforce
Education and Employment Services
Education and Employment Services at UCAP empower participants to enter
the job market following periods of unemployment or sporadic employment
These programs serve Prince Georges County residents and provide support
to increase employment opportunities Education and Employment Services
provide workshops, support groups, life skills management counseling and
discussion groups to encourage the acquisition of job-seeking and job-securing
skills, decision-making and leadership skills
UCAP offers a number of programs, including:
Adult Education
Computer Training
Women in Apprenticeships and Non-Traditional Occupations (WANTO)
Green Industry Certification
For more information on specific programs,
visit ucappgc.org/services
6 United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700
Workforce
Development
participants who achieved
a living wage
69%
UCAPs One-Stop-Shop Structure Gets Results
Back to Work in 20 Days
One of our participants enrolled in UCAPs 20-day Employment Express workshop
after three years of unemployment At 61 years old, she doubted whether she
had the skills needed to land a job, but worked hard on updating her resume,
creating a cover letter and applying for positions By the end of the workshop,
she had accepted a position with the Army Air Force Exchange Services at Bolling
Air Force Base Without [UCAP], I dont think I would have believed I had the
skills to get employed again

Trading Homelessness for
Apprenticeships
During its six-week pre-apprenticeship program in
2012, UCAP trained 100 women, 50% of whom had
been homeless, unemployed or underemployed
They chose to learn three of 17 trade skills
offered at the course Close to three-quarters of
the participants are still employed
Without [UCAP], I dont think I would have believed
I had the skills to get employed again.
~ Employment Express Participant
United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700 7
Employment
Assistance
retained employment
after 90 days
73%
Building Communities
Housing Programs
UCAPs housing programs are a cornerstone of economic stabilization and revitalization efforts
in communities that suffer from the conditions of poverty Because clients experience different
struggles, the Office of Housing Services administers programs tailored to specific needs,
including:
Providing families with emergency mortgage, rental and utility assistance
Providing financial literacy, credit, homeownership, and tenancy
counseling services
Stabilizing and revitalizing neighborhoods through the acquisition, rehab
and re-sale of vacant, abandoned and foreclosed homes
Providing affordable housing options to low- to moderate-income
individuals and families through the sale of our low- to moderate-priced
green rehabbed or reconstructed single-family detached homes
Sustaining affordable housing for low- to moderate-income families
through green energy weatherization and green energy star, HVAC and
appliance replacements
Providing supportive permanent housing for the disabled and
chronically homeless
For more information on specific programs,
visit ucappgc.org/services
1. One way to alleviate the conditions of poverty is by building capital wealth
through entering into and maintaining homeownership with the help of housing
counseling services. Reducing mortgage delinquencies, increasing and maintaining
homeownership is one component that will re-strengthen local, regional and national
economies.
Prince Georges County continues to have the highest foreclosure activity in the region.
Similar to last year, Prince Georges County accounted for the largest share of property
foreclosures in Maryland. Providing housing counseling and foreclosure prevention
services will prove immeasurable to all who strive to reach and sustain homeownership
for themselves and their families.
2. UCAPs Neighborhood Development Program - through the acquisition, rehab and
re-sale or leasing of foreclosed, abandoned, and vacant single-family housing units
- is building quality affordable permanent supportive housing units. These units are
for residents transitioning out of our Shepherds Cove Shelter, Family Stabilization
Program, Path Program, and clients of our Service-Linked Housing, Housing
Counseling or Education and Employment programs.
8 United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700
A Couple Saves Their Home
A couple sought assistance from UCAP with their mortgage delinquency Their problems began six years
prior, when the wife underwent surgery that resulted in chronic pain, depression and anxiety Unable
to work, she attempted to collect disability retirement but was unsuccessful

At the same time, her husband was diagnosed with gall bladder cancer Their income was reduced
by 50 percent A UCAP Case Manager assisted the couple in applying to, and receiving approval for
benefits from a state program that reinstated their mortgage and supplements their monthly payment
for up to two years
Post-Purchase Programs Provide Information On:
Financial Management
Foreclosure Prevention
Record Keeping
Home Maintenance and Repairs
Protecting Your Investment and Insurance
Unemployment, a lack of affordable housing, and home foreclosures
have increased demand for UCAPs services.
UCAP served 161 individuals and/or families to enhance their homeownership
responsibilities in 2012 - more than 200% over projected service goal!
Mortgage Default Prevention 249 individuals received counseling through individual sessions
300 people participated in group workshops
First Time Homebuyer Program 131 individuals participated in group workshops
United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700 9
Addressing Homelessness and Hunger
Shelter and Services
A disproportionate number of Prince Georges County residents face extraordinary
challenges to maintaining healthy, productive lives The most basic of these are
access to food and shelter UCAP provides important services in these areas to
assist struggling residents
Shepherds Cove Emergency Shelter
At full capacity the shelter serves 100 women and children daily Shepherds Cove
operates 24 hours a day, 365 days a year, providing a clean and safe environment
for clients, as well as referrals for health care, mental health care, substance abuse
services, employment and educational services, and housing services Each client
works with an assigned case manager to develop an Individualized Service Plan
Food Pantry
UCAP staff members prepare three well-balanced, nutritious meals a day for the
women and children at Shepherds Cove These provisions make it possible for
clients to concentrate on achieving self-sufficiency instead of on how their next
meal will be provided The Food Pantry also distributes Thanksgiving Baskets and
groceries to eligible Prince Georges County residents
Day Care and After School
Shepherds Cove provides free day care so
that children at the shelter have a safe and
structured environment while their parents
work, search for employment and housing or
accomplish other goals School-aged children
also attend a daily program to get tutored in
all academic areas
For more information on specific
programs, visit ucappgc.org/services
10 United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700
Feeding the
Hungry
meals served
each month
9000
emergency food
assistance for
households
100
Thanksgiving baskets
delivered
160
Veteran Is Off to a Strong Start
A veteran in her early sixties arrived at Shepherds Cove Emergency Shelter with ongoing medical
problems Unsure of what to expect and what lay ahead, she met with her assigned Case Manager,
set goals and worked on a long-term plan The Case Manager linked her to the VA Medical Center, Social
Security Administration, and the local Department of Social Services, where they discovered she was
eligible for medical coverage and a Section 8 housing voucher During her three-month stay, she worked
with the UCAP Case Manager to secure all the documents necessary to link to Jobs Have Priority Inc
transitional housing and has been residing there to date while working on her long-term goals
Serving the Elderly
Senior Services
The Senior Program at UCAP provides opportunities for elderly participants to
socialize and participate in recreational, civic and educational activities Each
week, our active seniors are offered a diverse program of activities, including
cultural events, friendly visits, social gatherings, seminars, luncheons,
guest speakers, outings to historic sites, and holiday celebrations These
seniors receive assistance and supportive services to help maintain their
independence
For more information on specific programs,
visit ucappgc.org/services
Prince Georges County, MD has the largest number of female-headed households with children
(37,582) in the region. Typically single-income, these families face steep challenges meeting daily living
needs, such as transportation, housing, child care, and groceries. Therefore they are least able to take
advantage of education and training opportunities offered in their community. This amplifes the obstacles
in securing and retaining a living-wage employment that could put them, and their families, on a career
path to stabilization, self-suffciency and economic security.
United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700 11
Serving the Elderly
retired senior
volunteer visits to
nursing homes
137
seniors receiving
Thanksgiving baskets
79
seniors served annually
88
Shepherds Cove Shelter served over
600 individuals and families
in 2012
12 United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700
Financial Data and Funding Sources
Statement of Activities
MONETARY TRANSACTIONS 2012* 2011 2010
Operating Revenue and Other Support
Grant Revenue
Federal Programs $ 1,796,916 $ 2,076,143 $ 2,344,040
State Programs^ $ 669,303 $ 1,220,494 $ 524,889
Local Public Funding $ 250,252 $ 312,790 $ 266,066
Total Grants $ 2,716,471 $ 3,609,427 $ 3,134,995
^ (including Fed Dollars passed through state agencies)
Private Source Contributions $ 14,620 $ 15,374 $ 9,870
Funding By Program
Fundraising Revenue $ 48,384 $ 53,145 $ 31,083
Program/Residential Fees $ 81,334 $ 72,756 $ 85,105
USIPP0* $ 18,543 $ 6,545 $ 15,531
PERC Program (Pepco) $ 95,377 $ 65,520 $ 53,085
Housing/Homeless Services $ 31,867 $ 26,058 $ 37,033
Youth Employment Services $ 1,360 $ 1,165 $ 1,375
Total Funding By Program $ 276,865 $ 225,189 $ 223,212
*Utility Services Intervention & Prevention Program
Grand Total Operating Revenue $ 3,007,956 $ 3,849,990 $ 3,368,077
Expenses
Program Services
Senior Program $ 30,115 $ 23,813 $ 6,540
Shepherds Cove $ 885,923 $ 933,488 $ 863,807
Food Pantry $ 5,084 $ 3,001 $ 3,308
Housing Counseling $ 1,160,030 $ 1,223,025 $ 1,206,314
Education and Employment Services $ 342,341 $ 507,461 $ 975,347
Green Program $ 92,580 $ 688,407
Total Program Services $ 2,516,073 $ 3,379,195 $ 3,055,316
Supporting Services
Total Management and General Services $ 492,421 $ 469,275 $ 548,917
Fundraising $ 38,997 $ 24,059 $ 31,488
Total Supporting Services $ 531,418 $ 493,334 $ 580,405
Grand Total Expenses (Program + Supporting) $ 3,047,491 $ 3,872,529 $ 3,635,721
Change in Net Assets, Monetary $ (39,535) $ (22,539) $ (267,644)
Net Assets, Beginning of the Year $ 91,339 $ 113,878 $ 381,522
Net Assets, End of the Year $ 51,804 $ 91,339 $ 113,878
* The 2012 fnancial numbers are unaudited
United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700 13
IN-KIND AND DONATED RESOURCES 2012* 2011 2010
Revenues
Volunteer Hours $ 27,669 $ 27,669 $ 31,911
Donated Space $ 53,917 $ 53,917 $ 53,917
Donated Equipment/Materials $ 42,803 $ 40,914 $ 39,671
Donated Supplies $ 11,819 $ 11,297 $ 10,954
Donated Food $ 9,057 $ 10,117 $ 11,178
Grand Total In-Kind Donations $ 145,265 $ 143,914 $ 147,631
Expenses
Program Services
Shepherds Cove $ 111,695 $ 109,535 $ 112,190
Food Pantry $ 11,504 $ 12,813 $ 13,874
Housing Counseling $ 10,783 $ 10,783 $ 10,783
Education & Employment Services $ 5,392 $ 5,392 $ 5,392
Total Program Services $ 139,374 $ 138,523 $ 142,239
Support Services
Management Services $ 5,891 $ 5,391 $ 5,392
Total Support Services $ 5,891 $ 5,391 $ 5,392
Grand Total Expenses $ 145,265 $ 143,914 $ 147,631

Change in Net Assets, In-kind $ 0 $ 0 $ 0
Net Assets, Beginning of the Year $ 0 $ 0 $ 0
Net Assets, End of the Year $ 0 $ 0 $ 0

* The 2012 fnancial numbers are unaudited
Board of Directors
Gwendolyn Ferguson
President and CEO

Tracey D. Taylor
Secretary
Community Representative
Board Members
Arlene Barnes-Hall
Member
Community Representative
John Huggins
Member
Broadband Connect, LLC
Nettie Palmore
Member
Community Representative
Supporters
Grants
US Department of Housing and
Community Development
US Department of Family Services
US Department of Labor
US Department of Social Services
Housing and Urban Development
Maryland Energy Administration
Prince Georges County Department
of Housing
Prince Georges Emergency
Food and Shelter Program
Church Supporters
First Baptist Church of Glenarden
First Baptist Church of Highland Park
Galilee Baptist Church
Reid Temple Church
Zion Church
Raymond D. Lambert, Sr.
Chairperson
M&T Bank
Ethel Kingsberry
Treasurer
Community Representative
Shelly Benjamin
Member
Community Representative
Latonia Lanier
Member
Community Representative
Monte Stanford
Member
Stanford Advisory Group
Foundations/Private Funders
Baltimore Electric Foundation
BJs Charitable Fund
Comcast
Community Foundation NCR
Community Foundation of Prince
Georges County
Crescent Jaycees Foundation
Fannie Mae Foundation
Fannie Mae Help the Homeless
Program
Freddie Mac Foundation
Interfaith Action Communities
Leadership Prince Georges
M&T Bank
Maryland Emergency Food Program
Maryland National Capital
Park and Planning
Meltzer Group
National Harbor Chapter of
Jack and Jill
Wanda Ramos
Vice Chairperson
MNCPPC

Bessie R. Hayes
Member
Carolina Missionary Baptist Church
Carolyn Lawson
Member
UCAP - Senior Program
Arthur Turner
Member
Community Representative
NCB Capital Impact
Path to Greatness
Pepco
Phillip Graham Foundation
PNC Bank
Prince Georges Community College
Prince Georges County Council
Prince Georges County Council
Members
State Nutrition Assistance Program
United Way
Wegmans
Weinberg Foundation
Join our growing
number of supporters.
Its easy donate online at
ucappgc.org/donations
14 United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700
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United Communities Against Poverty, Inc. (UCAP) 2012 Annual Report www.ucappgc.org 301-322-5700 15
How You Can Help
Individual Donations:
No matter what size the gift, one person can make a
difference Help UCAP continue the important work it
does by making a donation today In addition to cash,
UCAP accepts donations to its food pantry
Corporate Donations:
Strong partnerships between local businesses and
nonproft organizations are important to community
building Help UCAP preserve and expand its impact
on Prince Georges County by donating major gifts or
sponsoring a fundraising event
Volunteer:
UCAP needs volunteers to donate their time, skills and experience to
supporting its programs Visit ucappgcorg/volunteer to learn more and
download an application form
Make Your Gift Today
Donate Online
Visit ucappgcorg/donations to donate online
Donate by Phone
To make a gift by phone or learn more about how you can help, call 3013225700
Donate by Fax or Mail
Visit ucappgcorg/donations and download a Donation Form,
Fax the completed form with credit card information to 3013223381
or
Mail the completed form with your check or credit card to
United Communities Against Poverty
1400 Doewood Lane
Capitol Heights, MD 20731-0356
Your gifts help
United Communities Against
Poverty address homelessness
and help individuals achieve
self-suffciency.
Please donate to United Way
Code 98765
Please donate to
CFC Code 98765
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United Communities Against Poverty, Inc.
1400 Doewood Lane
Capitol Heights, MD 20731-0356
301-322-5700
www.ucappgc.org
Start Changing Lives Today
Community Action changes peoples lives, embodies the
spirit of hope, improves communities, and makes America
a better place to live
We care about the entire community, and are dedicated to
helping people help themselves and each other
You can help, too

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