Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Good Food
Means a
Great Deal!
Contents
01
Profle
About Edenred
Edenred India-Key Figures
Our 3 Families of
Solutions
Our Business Model
04
Our Oferings
Work-life Benets
Rewards & Recognition
Rewards & Loyalty
Solutions
Public Social Programs
08
Ticket Restaurant
Meal Voucher
Ticket Restaurant
Advantage
Security & Standardised
Processes
Technology Solutions
12
Ticket Restaurant
Meal Card
Ticket Restaurant
Meal
Card Advantage
Ticket Restaurant
Plus
Cafeteria Card
Ticket Restaurant
Plus
Advantage
12
Value Added
Oferings
Mobile App
Ticket Club
Some of Our Afliates
Some of Our Clients
Testimonials
About Edenred
Edenred is the inventor of Ticket Restaurant
Meal Vouchers
EDENRED INDIA - KEY FIGURES
n Mumbai
n Delhi
n Chennai
n Kolkata
n Hyderabad
n Bangalore
n Pune
n Vadodara
n Ahmedabad
n Bhopal
11 BRANCH OFFICES
ACROSS 10 MAJOR
CITIES PAN INDIA
3,500+
corporate and public
sector clients
2.5 million
beneciaries
28,000+
afliated merchants
500
employees
10
cities
Operational in
India since
1997
03
OUR BUSINESS MODEL
In line with our commitment of streamlined and seamless solutions, Edenred
has built a business model on a value chain that benets all stakeholders
companies, public institutions, beneficiaries and affiliated service
providers. The model also guarantees compliance with the local labor and
tax legislation, the Payment & Settlement Systems Act guidelines, secure
transactions, carefully selected service providers and prompt reimbursement.
Service
Providers
(Afliates)
Corporate
Clients
Beneciaries
Service
Use
Refund Claims
Service
Distribution
Design and
Management
Payment Reimbursement
Our 3
families
of solutions
PUBLIC SOCIAL
PROGRAMS
EMPLOYEE
BENEFITS
REWARDS AND
LOYALTY SOLUTIONS
Edenred offers a wide range of
innovative solutions to
companies that want to make
their employees lives easier in a
number of areas, including food,
transportation, healthcare and
personal services.
Customized solutions for
companies looking to motivate
employees and teams, improve
sales force performance and build
customer loyalty.
Edenred supports local authorities
and public organizations in the
distribution of social aid in order to
improve the efciency of their social
policies, in particular by
guaranteeing better traceability of
the funds allocated to certain
categories of the population.
04 Ticket Restaurant
Meal Vouchers
TICKET RESTAURANT
MEAL VOUCHER
Ticket Restaurant
Meal Voucher
is Indias number one employer
- employee benefit solution.
For the employer it reduces
infrastructure expenses, helps
to enhance their relationship
with the employees and brings a
social benefit to employees by providing healthy meals
whereas for the employee it is a tax benefit perquisite as
a part of their compensation structure.
TICKET RESTAURANT PLUS
CAFETERIA CARD
Ticket Restaurant Plus
Cafeteria
Card is a efficient campus
card solution provided to our
corporate customers for efficient
cafeteria management in a closed
cafeteria environment. It enhances the relationship
between an employee and employer and brings in
social benefit to employees by providing healthy meals.
For the employee it is a tax benefit perquisite as a part
of their compensation structure. This platform has a
robust transaction handling capacity. It is a secure,
hassle free & has flexibility in usage.
TICKET RESTAURANT
MEAL CARD
Ticket Restaurant
Meal Card is a
convenient and hassle free solution,
making life easier for the employers
and their employees. The meal
benefit offered via Ticket Restaurant
Meal Card is a tax exempt benefit which is part of the
compensation structure for the employees.
The cardholders can use their Ticket Restaurant
Meal
Card across all our Ticket Restaurant
Meal Card image shown here is for indicative purpose only and may vary from the actual card.
05
TICKET COMPLIMENTS
GIFT VOUCHER
Ticket Compliments
Gift Vouchers are a globally popular gifting solution for
organizations to compliment their channel partners,
sales teams, business associates as well as employees.
These vouchers are ideally suited for customer loyalty
programs, channel and sales incentive programs,
employee rewards and recognition programs, direct
marketing campaigns, milestone achievements, festive
gifting and more. Employees redeem these vouchers at
food stores, restaurants, departmental stores, gift
stores, electronic stores etc to buy products. Today,
13,000+ affiliated establishments welcome Ticket
Compliments
Meal Vouchers 06
Accentiv
develops strategies,
reward solutions and technologies to help its clients create sustainable, valuable
relationships with their customers, distribution networks and employees.
n employEase
Edenred designs innovative programs and solutions for public institutions under its offering
Ticket Service
in areas of food & civil supplies, education & skill development and health.
n
Edenred, along with its consortium partners, is now working with the Madhya Pradesh
Government - Department of Food and Civil Supplies, in empowering the economically
weaker sections of society by introducing smart coupons as a way of distributing subsidised
food throughout the state. The Madhya Pradesh Public Distribution Project is Indias first UID
based social program. The beneficiary families will get colour coded vouchers for wheat, rice,
sugar and kerosene redeemable at Fair Price Shops through out the state. This program will
change the lives of over 5 million BPL families and 8 million APL families of the state.
n
Edenred manages the entire ecosystem for School Choice Program & ENABLE Program
managed by Centre for Civil Society (CCS) & Absolute Return for Kids (ARK) Delhi based
NGOs to empower underprivileged kids with education of their choice.
n
Edenred has also been elected as one of the five private sector industry representatives at
the India Country Co-ordinating Mechanism (CCM) that has been created and established to
identify and mobilize funds and resources for The Global Fund to fight against diseases such
as AIDS, Tuberculosis and Malaria.
PUBLIC SOCIAL PROGRAMS
08 Ticket Restaurant
Meal Vouchers
Ticket Restaurant
Meal
Voucher is the most
valuable and tangible
work-life benefit. These
food coupons are given by
an organization to their
employees to have a
healthy meals at their convenience offering them the
complete freedom of choice. Apart from providing tax
exemption benefits, these vouchers act as a social
benefit to the employees helping them to have healthy
meals during working hours.
BENEFITS FOR THE EMPLOYER
n Strengthens employee - employer relationship
n Reduces infrastructure expenses / easy to introduce
employee benefit
n Acts as a social benefit for employees / universally
appreciated work-life benefit
n Value added corporate deals and discounts for the
organization
BENEFITS FOR THE EMPLOYEE
n Social benefit for the employees
n The unrivalled choice of 14,000+ affiliates across
3,400+ cities, towns & locations in India offering the
unmatched freedom of choice everyday
n Ticket Restaurant
Meal Voucher
09
n Wide network: 14,000+ affiliated
outlets across 3,400+ cities, towns
& locations in India
n Network of choice: For all levels of
employees - from food outlets to
neighborhood stores, coffee shops,
fine dining restaurants and local
food outlets
n Customised network: Outlets of
your choice can be affiliated
n Multiple denominations: Vouchers
with value of `50/-, `20/-, `10/- &
`5/- to maximize use
n Valid up to 18 months
n E-assist: Our dedicated in-house
customer contact centre to help us
serve you better
n Bouquet of Value Added Services
The worlds most popular & widely preferred meal voucher
TAX BENEFIT
The Ticket Restaurant
Advantage
*Disclaimer: The above information has been made to the best of our understanding and interpretation of the subject matter
and should be used with the same in mind. Recipients are advised to obtain their respective interpretations as they deem fit.
At present the Valuation of
Perquisites Rule mentions that
meal allowance through meal
vouchers which are non-
transferrable & useable for
food and non alcoholic
beverages at eating joints can
be provided up to `50/-* per
meal during working hours.
10 Ticket Restaurant
Meal Vouchers
ISO 9001: 2008
We ensure customer satisfaction
through our implementation and
control over systematic processes.
Our voucher issuance, reimbursement
and related procedures are ISO 9001:
2008 certified. The certification justifies
our efforts in maintaining secure
measures towards our processes.
SECURITY FEATURES
VOUCHER BOOKLET PACKAGING
All our Meal Voucher booklets are packed in a tamper
proof pouch to ensure that
the right value is delivered
to you.
Implementation Support
We provide the following support while implementing our
Work-Life Benefit solutions in an organisation:
n FAQs for all our users are available on our website,
www.edenred.co.in
n Suggestion boxes at prominent locations
n Regular updates on our network of affiliates
n Information stands, printed collaterals and a dedicated
team for successful implementation
n An online link to our website & other related sites like
Ticket Club
Meal
Vouchers electronically.
n Access via www.ticketonline.co.in
n The website is available for our customers to enter their orders
details, and also track and trace their orders online.
n You need not send soft copies of the order form through email
or by fax, if you are ordering online.
ONLINE DISTRIBUTION TOOL TICKET ONLINE
Technology
Solutions
Ticket Online an easy
online tool to create,
track, and trace your
orders!
12 Ticket Restaurant
Meal Vouchers
Ticket Restaurant
Meal Card image shown here is for indicative purpose only and may vary from the actual card.
INTRODUCING A BRAND NEW WORK-LIFE
BENEFIT FOR YOUR EMPLOYEES
Edenred, the inventor of
meal vouchers, proudly
introduces the brand new
Ticket Restaurant
Meal
Card. With the launch of
Ticket Restaurant
Meal
Card, Edenred offers
more convenience for the employers and their employees.
BENEFITS FOR THE ORGANISATION
n No inventory management; easy to manage and
administer
n No distribution hassles and reconciliation
n Tax benefit to the employees without any additional
investment
n Easy to use in terminalised office cafeteria, restaurants,
coffee shops, food court, etc.
n Easily reloadable
n Contribution to the environment no paper, just one
card for years!
BENEFITS FOR THE EMPLOYEE
n Easy to carry fits in the pocket / wallet easily
n Tax exempt social benefit
n No counting and calculating of vouchers when paying
for meals
n One card to access all Ticket Restaurant
benefits
n Hassle - free mode of payment
n Online interface to access card account, view
transactions and block card, if lost or stolen
n Transaction alerts on registered mobile number
n Accepted across affiliated food stores, restaurants,
etc.
n Slew of value added benefits
Ticket Restaurant
Meal Card
13
Ticket Restaurant
Meal Card is
all set to be the card of choice in
every users wallet.
n Dedicated online portal for the
cardholders
Fun, Food, Freedom!
Ticket Restaurant
Meal Vouchers
Ticket Restaurant
Plus
Cafeteria Card is a efficient
campus card solution
provided to our corporate
customers for efficient
cafeteria management in
a closed cafeteria
environment. This platform has a robust transaction
handling capacity. It is secure, hassle free and has
flexibility in usage.
BENEFITS FOR THE EMPLOYER
n State-of-the art Cafeteria Solution with Peace of Mind
for you
n Minimal Implementation timeline
n Capability to set pre-defined spend limits per
transaction
n Complete transparency - Online Report Viewing
(Real time updation)
n Online real-time upload (minimal order processing
time)
n No additional infrastructure expense in terms of
connectivity
n Enhanced end user experience
n Value added corporate deals (Empanelled Cafeteria
Vendors) and discounts for the organization
n Acts as a social benefit for employees
n Enhanced employee productivity
BENEFITS FOR THE EMPLOYEE
n Ticket Restaurant
Plus
Cafeteria Card
15
A Hassle Free Card Based Cafeteria Solution!
TAX BENEFIT
Ticket Restaurant
Plus Advantage
Human Resource is the most important
asset for any organisation. Companies,
who show a genuine concern for their
employees welfare, reap enormous
benefits in loyalty, motivation and
productivity.
Ticket Restaurant Plus
Cafeteria Cards
are electronic capability enabled cards
given by organizations to their
employees to have a meal at their
convenience within their campus
cafeteria outlets. The cards are a social
benefit to the employee.
n Tax Saving Cafeteria Solution with Peace of Mind!
n Instant Online Transaction
n Acceptance across vendors within campus
n Off-line Transaction capability
n Complete transparency on usage & reports
n Minimal Deployment time lines
n E-Assist: Our Dedicated in-house customer contact
centre to help us serve you better
16 Ticket Restaurant
Meal Vouchers
FIND AFFILIATED ESTABLISHMENTS IN YOUR NEIGHBOURHOOD
ON SMS!
Get access to Ticket Restaurant
Meal Voucher affiliated outlets in the area of your choice with a single SMS on your mobile
phones!
For Ticket Restaurant
Meal Voucher users: SMS Ticket <SPACE> TR <SPACE> <Your Pin Code> to 56070.
SMS To: 56070
Ticket <space>
TR <space>
Your Pincode
SMS From: 56070
Barista
Bandstand Bldg,
Bandstand,
Bandra(E), Mumbai.
VALUE ADDED
OFFERINGS
FEATURES
n Now book your table with direct call facility
n Find the nearest affiliate outlet on the go
n Rate and share feedback on your experience
n Exciting Deals and Offers in your city
n Facebook plugins
and many more...
Smart App - Making Life Easier
MOBILE APP
To download, scan the QR code
or log on to www.edenred.co.in
Available on:
17
PROVIDING GENUINE VALUE FOR
YOUR EMPLOYEES!
Employee engagement activities are conducted at our customers offices
during the year. We conduct activities such as service camps, season
celebrations, annual day celebrations, Womens Day, Independence
Day, etc for your employees.
TICKET CLUB
Ticket
Meal Vouchers
SOME OF OUR AFFILIATES
More than 14,000+ affiliate establishments across 3,400+ cities, towns & locations in India welcome Ticket Restaurant
Meal Vouchers. Our network of Ticket Restaurant
Meal Vouchers affiliates offer a good mix of up-market and comparatively
smaller outlets, which are popular and are also present in all neighbouring areas in your city. These outlets include more than
5,000 brands, both national & international.
WIDE
NETWORK
Bakery
Adyar Bakery
Bakers Inn
Birdys
Daily Bread
Just Bake
Tosita Bakery
Coffee Shops
Barista
Cafe Buddys
Cafe Coffee Day
Coffee Day Xpress
Dry Fruits/ Sweets/Snacks
Bikano
Ganga Sweets
Gangotree Sweets & Snacks
Haldirams
Hindusthan Sweets
Kamdhenus Sweets
Om Sweets
Punjabi Chandu Halwai
Ramanlal Vithaldas & Co.
Food Stores
Apna Bazar
Delight Proteins
Food Bazaar
Fresh @
Greenz
More
Nilgiris
Reliance Fresh
Safal Daily Fresh
Spencers
Super Bazar
Ice Cream Parlor
Amul Ice Cream Parlour
Baskin Robbins
Gianis
Ice Cream Works
Jus Booster Juice
Metro Kool Joint
Natural Ice Cream Parlour
Natures Basket
Premium Kulfi
Temptations
Online Food Stores
30Rupees.com
Ahmedabad Sabji Bazaar.com
Apanika.com
Big Basket.com
Buy Bazaar.com
Pizzeria / Fast Food
Au Bon Pain
Cheelizza
Dunkin Donuts
Grillz
Pizza Corner
Pizza Hut
Pizza Papa Johns
Smokin Joes
Restaurants
Ammis Biriyani
Anjappar Chettinad
Dosa Plaza
Hanglas Taste Of Kolkata
Hotel Saravana Bhavan
Moti Mahal Delux
and many more...
Scan this QR code for the
updated list of affiliated outlets.
The logos mentioned here are subject to change.
19
SOME OF OUR CLIENTS
Some of our esteemed clients for Ticket Restaurant
Gift Vouchers
Automobiles
TATA Motors Ltd
Mahindra & Mahindra Ltd
Setco Automotive Ltd
Aditya Auto Products & Engineering Pvt Ltd
PHA India Private Ltd
Aviation
Air India Sats Airport Services Pvt Ltd
Emirates
InterGlobe Air Transport Ltd
Lufthansa German Airlines
Banking
Royal Bank of Scotland
The Bharat Co-op. Bank Ltd
Bank of Bahrain and Kuwait
Mizuho Corporate Bank Ltd
BPO
Oracle (OFSS) BPO Services Limited
GlobeOp Financial Services (I) Pvt Ltd
Sutherland Global Services Limited
Chemicals/Fertilizers Industries
Rashtriya Chemicals & Fertilizers Ltd
Gujarat State Fert. & Chemicals Ltd
Gujrat Narmada Valley Fertilizers
J.B. Chemicals & Pharmaceuticals Ltd
Energy & Power
National Thermal Power Corp Ltd
IL & FS Energy Dev. Co. Ltd
Bajaj Energy Pvt Ltd
Kalpataru Power Transmission Ltd
GVK Energy Limited
Financial Consultants
Deloitte Haskins & Sells
Kalyaniwala & Mistry
S.R. Batliboi & Associates
Financial Company Credit Rating
Crisil Ltd
ICRA Ltd
Financial Services
Bombay Stock Exchange Ltd
Financial Technologies (India) Ltd
IL & FS Financial Services Ltd
FMCG
Britannia Industries Ltd
Unilever Industries Pvt Ltd
Information Technology
TATA Consultancy Services
Oracle
Wipro Ltd
iGate Corporation Pvt Ltd
Atos Origin
Aditya Birla Minacs
Syntel Limited
Mindtree
Thomson Corporation
Mastek Limited
Infrastructure & Development
IL&FS Infrastructure Development Corp
JMC Projects India Pvt Ltd
Kalpataru Properties Pvt Ltd
Tata Housing Development Co
Lanco Infratech Ltd
Insurance
Bajaj Allianz Life Insurance Co. Ltd
Cholamandalam MS General Insurance
Aegon Religare Life Insurance Company
Manufacturing
ABB Ltd
Steel Authority of India
Bharat Dynamics Ltd
Consulting Engineering
3 M India
Madura Garments Pvt Ltd
Nikamal Ltd
Media & Communication
Diligent Media Corporation Limited
ESPN Digital Media India Pvt Ltd
H T Media Limited
Worldwide Media Pvt Ltd
Oil & Gas
Reliance Industries
NTPC Kawas Gas Power Project
GAIL India Ltd
Pharma & Healthcare
Novartis Healthcare Pvt Ltd
Arch Pharmalabs Ltd
Mankind Pharma Ltd
Raptakos, Brett & Co. Ltd
GEA Pharma Systems (India) Pvt Ltd
Shipping/Ports & Terminals
The Shipping Corporation of India
Jawaharlal Nehru Port Trust
ABG Shipyard Limited
J.M. Baxi & Co.
Telecom
Avaya India Pvt Ltd
Reliance Communication
Tours & Travels
FCM Travels Solutions
Makemytrip.com
Travelex India Pvt Ltd
and many more...
20 Ticket Restaurant
Meal Vouchers
Gift voucher is surely a right choice to gift somebody. Thanks to Edenred and its
team for providing continuous support and satisfaction to its esteemed customer
like us. Truly appreciate all Edenreds efforts.
We have been using Ticket Restaurant
Gift Vouchers from Edenred and found their services to be very useful. Our
experience with Edenred has been excellent and satisfying.
The vouchers which are provided by Edenred are means of encouragement to our
employees. They motivate them to perform better. Further, we would also like to
mention that we receive timely response on the orders placed.
We have been associated with Edenred for quite some time now for all our needs
regarding Gift and Meal Vouchers and your services are very good in all respect.
We wish to maintain a long relationship with Edenred in years to come.
Our company Spectrum Jewellery Pvt. Ltd. is affiliated with Edenred. We are redeeming the
vouchers on regular basis & we are satisfied with the overall services of company.
We have been associated with Edenred for more than 9 years. We are happy with their
services, especially their in house call center viz. E-assist and the additional business we
have got from their Voucher customers.
We have been associated with Edenred for more than 6 years through our chain - Subway. We
are extremely happy with their services. Their Vouchers have helped us generate additional
revenue for our business from voucher users visiting our outlets.
AFFILIATE TESTIMONIALS
CLIENT TESTIMONIALS
We have been associated with Edenred since last 5 years. We are accepting Ticket
Restaurant