Supply Chain Management (SCM) is a business system of enterprise

strategies, business processes and information technologies for

improving the planning, execution and collaboration of material flows,
information flows, financial flows and workforce flows in the supply
chain. SCM is supported by modular software applications that
integrate activities across organizations, from demand forecasting,
product planning, parts purchasing, inventory control, manufacturing,
product assembly to product distribution

Goals of SCM
• to reduce inventory cost,
• to increase sales
• to improve the coordination and the collaboration with suppliers,
manufacturers and distributors.
Components of SCM System
• SCM Software and Hardware
• Business Processes
• Users

Processes of Supply Chain Management

• Demand Planning and Forecasting
• Procurement
• Manufacturing and Assembly
• Distribution
• Return

Company profile

GENCO Supply Chains Solution is a Global Top 50 and North America's

second largest third party logistics company. GENCO is a privately
owned 110 year old company.
3PL Services

GENCO is world renown as a leader and innovator of reverse logistics

solutions. In fact, GENCO offers a full range of third party logistics
solutions that eliminate waste and maximize profits within the supply
chain.

Our contract logistics solutions emphasize highly efficient warehouse

management and distribution centers. Transportation logistics enables
the delivery of truckload, LTL and parcel delivery throughout North
America. GENCO's reverse logistics solutions offer more than return
center operation into service such as product liquidation and damage
analysis. GENCO Supply Chain Solutions provide initial and on-going
value throughout the supply chain by maximizing efficiencies and
eliminating waste.
GENCO's Supply Chain Technology

GENCO's RFID and our award Technology that improves the supply
chain winning optically enabled RTLS allow tracking of inventory from
the moment inventory enters a warehouse.

GENCO uses its stature to partner with other technology companies to

bring the most innovative supply chain technologies to our customers.
We partner with Manhattan Associates to provide Tier 1 logistics and
warehousing solutions at highly competitive rates. Our partnership
with Sky-Trax produced a first-runner-up award for Supply Chain
Innovation at CSCMP for our optically enabled RTLS system.
Our Customers

GENCO provides services to a wide range of customers across many

verticals. In fact, we currently have over 150 customers, including
many Fortune 500 manufacturers and retailers, and U.S. government
agencies. GENCO has entire divisions that work exclusively with
government solutions and pharmaceutical services. We have extensive
experience working in industries such as

* Consumer Product Goods

* Electronics
* Food & Beverage
* Government
* Medical Devices
* Pharmaceutical
* Retail

Company history

The GENCO of today had its humble beginnings in 1898 as H. Shear

Trucking Company. Leading his horse and wagon through the streets,
Hyman Shear delivered commodities in Pittsburgh and surrounding
communities. With the advent of motorized vehicles, Hyman
mechanized the business with the purchase of his first gas-powered
truck in 1917. Within a short period of time, the company was
operating a small fleet of trucks and servicing an expanded area.

Historical Pittsburgh Following years of success, Hyman's son Sam

ushered in the company's second-generation of leadership in the early
1940s. Under a new name, General Commodities Warehouse and
Distribution Company, Sam expanded the delivery fleet and added
warehousing and distribution services.

Like his father before him, Herb Shear joined his father Sam in 1971, to
become the family's third generation involved in the logistics business.
Together, they expanded the company's service offerings to include
public warehousing, distribution and product manipulation services.
Continuous growth throughout the seventies and eighties expanded
the company's technology base and service offerings.

In the late eighties, Herb transformed product returns management by

developing a centralized returns process known today as Reverse
Logistics. Following development of its proprietary returns processing
software and product liquidation capabilities in the early nineties, the
company began providing Reverse Logistics to help customers manage
and maximize the value of their returned products.

In 1995, the company consolidated its divisions and service offerings

under one name, GENCO Distribution Systems. With a new focus, came
new concepts and innovative developments. The company continued
its strategic expansion, making several key acquisitions, including
contract logistics and warehouse management software development
companies, to end the twentieth century well positioned as a leading
full service provider of supply chain solutions.

Over the past several years, GENCO has continued its growth by
adding an expanded range of service offerings, including
transportation logistics, parcel negotiation and audits, damage
research, pharmaceutical services and government solutions. In
addition, the company formed a strategic LLC with BDP International to
provide end-to-end global supply chain solutions. In 2007, the
company changed its name to GENCO Supply Chain Solutions to better
reflect its complete range of service offerings.

As GENCO Supply Chain Solutions celebrates its 110-year anniversary

in 2008, it is recognized as North America's second largest and a
Global Top 50 third-party logistics and remains the clear industry
leader in Reverse Logistics. While the company continues its growth,
many of the things that have made it successful will remain the same,
including a superior management team, the supply chain industry's
best professionals and best customer experience and depth of
technology innovation to deliver value-added solutions, which meet the
21st century needs of its customers.

Company divisions
Consumer Product Goods Industry Profile

Consumer packaged goods (CPG) manufacturers are faced with a

variety of market pressures - demanding consumers, dominant
retailers and globalization. While the CPG manufacturing industry is
large and successful, margins are shrinking and competition is intense.
With hundreds of product categories and globalization, CPG
manufacturers must constantly innovate to compete.
Supermarket aisle

To remain competitive, CPG manufacturers must address supply chain

obstacles, including operational inefficiencies, dealing with vendor
managed inventories, lack of inventory visibility and getting new
products to market faster and more efficiently.

GENCO Supply Chain Solutions provides supply chain management

solutions for many leading CPG manufacturers. The company provides
an "all-in-one" solution that creates a competitive advantage through
increased efficiencies, optimized productivity and continuous
improvement opportunities by integrating proven processes,
innovative technologies and Six Sigma applications.

GENCO Supply Chain Solutions all-in-one solution allows customers to

realize a return on investment in the form of improved product flow,
reduced operating costs, improved inventory management, increased
visibility and flexibility to adapt to changing market needs.

=======
Electronics Industry Profile

Many consumer electronics companies struggle with inconsistent

execution between distribution and return centers which leads to wide
variations in operational performance and affects profit potential.
Manufacturers, suppliers and retailers express concern over poor
quality control on shipments and handling. Lengthy processing times
tie up inventory, limit buyers' purchasing potential and contribute to
reconciliation issues which delay receipt of credits. With little Couple
looking at big screen televisions collaboration and data exchange,
there is limited visibility given to returns.

GENCO Supply Chain Solutions reverse logistics process can decrease

returns processing cost-per-unit by 50 percent. The company's supply
chain analyses and implementations significantly reduce transportation
costs by increasing the number of full truckload shipments. GENCO
Supply Chain Solutions can reduce the timeframe for returned goods
final disposition by 75 percent while increasing inventory turn rate
from 12 to 24 percent. The company's proprietary return system
removes internal resource constraints. Reporting and process
standards are shared between suppliers and retailers to alleviate
reconciliation issues. Retailers, suppliers and manufactures benefit
from a significant improvement in "open-to-buy" availability. GENCO
Supply Chain Solutions' ongoing collaborative Six Sigma process
focuses on reasons for returns and efficiencies across the supply chain
from point of manufacturer through final disposition.

A growing opportunity for improving competitiveness and profitability

can be found in areas related to reintroducing returned products into
sales or manufacturing channels. GENCO Supply Chain Solutions'
centralized reverse logistics and distribution approach makes it easy to
repurpose goods, in whole, through online and traditional brick and
mortar sales channels or as harvested parts into the manufacturing
stream.

=====
Food and Beverage Industry Profile

Food & beverage companies are faced with market challenges driven
by the slow industry growth, margin pressures and a marketplace
crowded with new product introductions, which makes it difficult to
differentiate and build brand value. Many food & beverage companies
realize that an efficient supply chain can provide a competitive
advantage. Person picking up an orange juice carton

GENCO Supply Solutions understands the challenges food & beverage

manufacturers face with their overall supply chains. Their networks
must support a diverse customer base, various product forms, unique
rotations and freshness constraints while satisfying environmental and
shareholder interests.

GENCO Supply Solutions helps customers resolve these business

challenges and realize the best return on their supply chain
investment. In addition to warehousing and distribution, GENCO Supply
Solutions understands the added dimension of customer guarantee
days as it relates to product freshness. The element of time sensitivity
goes beyond handling dated products. It includes understanding
individual customer requirements. GENCO Supply Solutions effectively
manages this aspect of distribution, demands an operations and the
systematic commitment to delivering products that meet customers'
product freshness requirements.
Operating a food & beverage supply chain can places a huge demand
on both capital and environmental resources. GENCO Supply Solutions'
commitment to ongoing supply chain improvements drive continual
innovation that saves customers money and enhances sustainability.
GENCO Supply Solutions boasts one of the supply chain industry's
largest Six Sigma certified management teams. The company invests
heavily in process improvement throughout its facilities to control costs
and reduce waste.

GENCO Supply Solutions' comprehensive knowledge of food &

beverage supply chains has made it a leader in the development and
administration of unsaleables policies. Embracing a commitment to
shared responsibility, GENCO Supply Solutions develops programs that
drive waste from the supply chain while appropriately holding trading
partners accountable. The goal is an overall reduction in waste with an
overriding improvement in customer service and ultimately consumer
satisfaction.

=====
Government Industry Profile

Achieving critical supply chain and operational missions for U.S

government agencies, whether military or civilian, requires a proven
"best-in-class" solution supported by a superior performance.
Challenged with expanding and increasingly complex supply chains
and reduced operating budgets, private-sector support has become an
integral part of the U.S. government's success. Military Base

GENCO Government Solutions, a division GENCO Supply Chain

Solutions, specializes in warehousing, distribution and base operations
in support of U.S. government agencies and the warfighter worldwide.
The company's success stems from its diverse and complementary
combination of military, government and private-sector experience. As
a non-asset based company, GENCO Government Solutions employs
creative contracting methods, commercial best practices and
innovative technologies as long-term cost-effective solutions.

====
Medical Device Industry Profile

As the medical device industry continues to expand, companies are

searching for ways to become more competitive. Medical device
manufacturers are faced with intense competition, increasing
regulatory pressures, shorter product life cycles, rapid new product
introductions, globalization and higher quality standards. As a result,
there is an increased focus on creating efficiencies in the supply chain
similar to other industries. Dental equipment

GENCO Supply Chain Solutions' experience, innovative technologies

and proven best practices improve service levels while reducing
inventory and labor costs. In the process, customers gain end-to-end
visibility to align their corporate business strategies and processes to
their global supply chains.

GENCO Supply Chain Solutions' expertise with numerous supply chain

technologies helps customers automate high volume, labor intensive
and error prone processes. The company remains current with RFID
advancements and E-pedigree standards. GENCO Supply Chain
Solutions' proprietary warehouse management system provides
visibility and compliant reporting in the form of:

* Fully traceable device history to track throughout the supply chain

* Information capture and storage, including lot and date code
tracking and expiry dates all supported by full quarantine and recall
capabilities
* Customer-specific electronic reports.

GENCO Supply Chain Solutions has extensive experience managing

conventional, secured and temperature-controlled warehouses,
incorporating superior health and safety measures. All of the
company's systems are validated according to FDA regulations and
adhere to GMP guidelines.

=====
Pharmaceutical Industry Profile

Pharmaceutical companies have entered a difficult period where

shareholders, the market and regulators have all created significant
pressures for change within the industry. From thinning pipelines and
skyrocketing operating costs to calls for lower prices and a greater
regulatory burden, pharmaceutical companies are confronted with
unprecedented challenges that are expected to radically transform the
industry. To overcome these challenges, pharmaceutical companies
require a bold vision and leadership willing to embrace fundamentally
new approaches to their businesses, including pharmaceutical returns
and recalls. Pharmaceutical products in blister packs

As the industry leader and innovator, GENCO Pharmaceutical Services,

formerly Capital Returns, has transformed pharmaceutical returns into
a data-rich, systematic process that drives critical information and
value back to manufacturers, pharmacies and wholesalers. GENCO
Pharmaceutical Services sets the standard for delivery and service
excellence using industry-leading technology and reporting tools to
provide pharmaceutical companies with the most precise and timely
pharmaceutical returns and recall management solutions.

Overseeing every step of reverse distribution, GENCO Pharmaceutical

Services delivers accurate returns data and highly responsive
customer service. Providing strategic data management throughout
the returns life cycle, GENCO Pharmaceutical Services delivers
valuable information and insight that makes today's pharmaceutical
companies better businesses.

Today, many of the largest pharmacy chain operators, pharmaceutical

manufacturers, PBMs, drug wholesalers and independent pharmacies
turn to GENCO Pharmaceutical Services for timely and cost-effective
solutions that bring transparency and business value to every stage of
the return cycle.

======
Retail Industry Profile

Today's retail industry is focused on being better, faster and leaner.

Retailers are challenged with a faster-paced society and faster-paced
technology changes. At the same time, overall inventory pressures are
mounting, too. Larger retailers, with their efficiencies of scale and
global scope, are driving prices down and reducing margins. Shoppers
looking at retail clothing

GENCO Supply Chain Solutions provides retail supply chain

management solutions for both forward and reverse supply chains. The
company has created a seamless product flow that tracks and
manages each customer's products from point of order, regardless of
source, through disposition of returned items.

With each new retail distribution and return center operation, GENCO
Supply Chain Solutions integrates process improvements by
continuously enhancing its systems, technology and operations. In the
process, GENCO Supply Chain Solutions has uncovered billions of
dollars in hidden profits for some of the world's biggest retailers.

GENCO Supply Chain Solutions experience helps retailers manage their

supply chain processes so they can:
 * Fulfill the right product at the right time
* Employ inventory controls to insure product availability
* Reduce transportation costs
* Eliminate in-store labor hours
* Increase available space in stores and distribution centers
* Leverage better terms with vendors and suppliers
* Achieve end-to-end supply chain visibility and analysis.

System features

D-LogPLUS®

GENCO Supply Chain Solutions' warehouse management system

(WMS) - D-LogPLUS - optimizes the distribution process. D-LogPLUS
offers all the efficiencies of a Tier 1 WMS package and is completely
scalable to any size operation. It supports many warehouse functions,
including automatic alert notification, travel path optimization and
multi-site/multi-company configurations. The open architecture of D-
LogPLUS makes it easy to integrate into a wide variety existing
systems for real-time visibility and accurate reporting.

Using D-LogPLUS, GENCO Supply Chain Solutions' customers can

manage all of their inbound and outbound needs and everything in
between. It provides overall management control, which optimizes
processes and planning while reducing errors, inventory, transaction
costs and order cycle times.

D-LogPLUS supports many options for tailoring picking and can

manage staging, loading and departure of shipments. Tracking carrier
arrivals and departures has never been easier. D-LogPLUS can be
integrated with GENCO Supply Chain Solutions' Tier I transportation
logistics system powered by Sterling Commerce or another freight
management system to provide complete supply chain visibility.

Data on Every Transaction

Because D-LogPLUS tracks inventory from the time it arrives on the

receiving dock until it departs from the warehouse, it can collect
information about virtually every transaction. Complete visibility to the
supply chain is provided through a Web portal via the Internet or
Intranet using a standard browser.

Vital information may be accumulated in a separate database where it

can be analyzed. D-LogPLUS also provides both hard-copy reports and
analysis tools to review data. Managing inventory, with on-going cycle
counts that eliminate complete physical inventories, ensures accuracy
levels to nearly 100 percent. Productivity measurements with real-time
tracking of labor can lead to a reduction in labor and improved order
fill rates. Through D-LogPLUS, a distribution warehouse can be
configured easily to support continuous improvement and the software
can readily adapt to a variety of business processes.

D-LogPLUS Benefits

D-LogPLUS benefits include:

• Global supply chain visibility

• Scalability through an open architecture
• Optimized warehouse operations with configurable, rule-based
system direction
• Proven inventory accuracy of 99.998 percent
• Maximized labor productivity through system directed,
repeatable processes
• Real-time inventory and order status visibility using Oracle's
Discoverer Business Intelligence Tool
• Reduced back orders as much as 70 percent or more, in just one
year's time
• Software and implementation methodology proven in the most
demanding warehousing operations
• Reduced implementation time and technical resource
requirements due to established APIs
• Minimized risk with proven, off-the-shelf, commercialized system

R-Log®

Returns are an inevitable part of doing business. Managing the

process efficiently and effectively is the key to saving both time and
money. That's why GENCO Supply Chain Solutions, the leader in
Reverse Logistics, developed R-Log, a proprietary, returns
management system specifically designed to optimize the returns
process.

R-Log is the most comprehensive and flexible returns processing

system on the market today. Currently performing in numerous returns
operations and in various industry segments worldwide, this proven
application standardizes and streamlines the entire returns process,
virtually eliminating human error and significantly reducing paperwork
and duplication of effort.
R-Log Benefits

R-Log benefits include:

• Return labor hours reduced by as much as 80 percent

• Warehouse labor hours reduced by 60 percent
• Marketing return cycles reduced by 50 percent
• Return-to-vendor inventory levels reduced by 30 to 50 percent

Web-based Access

R-Log offers real-time, Web-based inventory visibility, a wide range of

reporting capabilities and the automatic disposition of products. It
helps manage the entire returns process from point of receipt to final
disposition.

Asset Optimization

Using GENCO Supply Chain Solution's asset optimization program, R-

Log maximizes the value of returned products through multiple
liquidation channels.

Industry Standard Database

R-Log can be tailored and customized to meet specific needs and

easily integrated into existing applications. To end-users, this means
fast access to vital information by using any one of more than 20
standard queries, spotlighting even the smallest bits of data.

Technical Support

R-Log is supported by the expertise of GENCO Supply Chain Solutions'

team of systems and project management professionals. Combined,
they provide one-stop support for hardware and system software,
implementation services, testing, training and documentation.

Manhattan Associates® Integrated Logistics Solution® (ILS)

GENCO Supply Chain Solutions and Manhattan Associates integrate

best-of-breed systems and proven operational know-how to provide
operational control and desired visibility in a low risk environment.
GENCO Supply Chain Solutions' ILS right-to-use agreement provides
mid tier customers with a low cost alternative to best-of-breed
perpetual licensing that might otherwise be cost prohibitive. As
customer needs change, software modules can be added on the same
integrated platform. The highly customizable architecture provides
flexibility in designing and implementing lower cost business-specific
technical solutions.

GENCO Supply Chain Solutions' right-to-use agreement positions the

software as a service and secures the ability to convert a full perpetual
license ownership through a contract agreement with Manhattan
Associates.

Integrated Logistic Solution Functionality

Each integrated solution offers:

• Global end-to-end visibility

• Innovative and scalable technologies
• Proven operational excellence with continuous improvement
expertise
• Real-time monitoring, analysis and reporting
• Reduced financial investment

Integrated Logistic Solution Benefits

Benefits of ILS

• Improved data accuracy

• Accurate forecasting to reduce inventory levels and increase
cash flow
• Improved labor/transportation utilization
• Improved customer service levels

Through a customer-centric focus, backed by innovative technologies,

extensive R&D and 24/7 support, GENCO Supply Chain Solutions and
Manhattan Associates have combined their expertise to level the
competitive landscape while fully supporting compliance with industry-
wide initiatives being driven by manufacturers, retailers and the DoD.