COMMUNICATION SKILLS I

LEVEL ONE - SEMESTER ONE

DETAILED CURRICULUM
COURSE DETAILS

Course Code DL 1062

Course Title

COMMUNICATION SKILLS I

Course Type



Auxiliary

Credits

3 (GPA)


Hours Allotted

Theory

15

Total
45

Practical

Assignments/Tutorials

30

AIM


To provide the students reading for LLB degrees with an awareness of the basic communication
skills required for the profession of Law and to provide them with practice in such skills and in
initiating and responding to various forms of communication through interactive workshops,
self-assessments, role-playing activities and video simulations.

INTENDED LEARNING OUTCOMES


Learners should be able to:
define their communication styles
demonstrate active listening skills
enhance their active listening skills to anticipate and avoid common misunderstandings
communicate effectively using simple, concise and direct language
experience the difference between one-way and two-way communication
achieve results in their communications with others
determine the outcomes and results of communication
analyze what is necessary for communication
identify the characteristics of good communicators
build a foundation for their communication
identify barriers to communication

COURSE CONTENTS

1. What is necessary for communication?
2. What makes some people good communicators?
Adopting simple, concise and direct language
3. Building a foundation
Introducing perceptual filters that hinder communication
Identifying basic communication principles
Applying a communication process model
4. Setting clear goals for your communication
Receivers
Situations
5. Determining outcomes and results
Soliciting feedback
Matching intentions and results
6. Understanding communication styles
Identifying the four communication styles
Recognizing your style and the style of others
Strengths and blind spots of each style
7. Initiating communications
Figuring out what to say and the best way to say it
Paying attention to verbal and nonverbal cues
8. Bridging communication styles
Adapting your own approach to close communication gaps
Being flexible without compromising your identity
9. Barriers to communication
Recognizing perceptual filters that hinder communication
10. Are you an effective listener? Tools for active listening
Asking clarifying questions
Confirming the message
Demonstrating respect, empathy and sensitivity
Listening for entire message
11. Mirroring
12. Assertiveness
13. Legal vocabulary

ASSESSMENT CRITERIA % OF MARKS

Semester-end Examination:
This includes true/false, matching, multiple-choice questions and short essay
type questions. The examination covers the subject areas discussed in class.

60

Assignments:
A group assignments is given on selected topics. Guidelines are given during
class hours.

20

Class Quizzes:
There are two class quizzes for the semester. Each carries 05 marks and is
based on the topics covered by the time of the quiz.

10

Oral Test
The students ability to use the oral communication techniques covered in the
course is assessed through oral tests.

10















RECOMMENDED READING
1. Adler, R., Proctor, R. and Towne, N. (2005). Looking Out / Looking In, 11
th
ed. Belmont, CA:
Wadsworth
2. Jaffe, C.I. (2004). Public Speaking: Concepts and Skills for a Diverse Society, 4
th
ed.
Belmont, CA: Wadsworth
3. Lumsden, G. and Lumsden, D. (2003). Communication with Credibility and Confidence, 2nd
edition. Thomson-Wadsworth.
4. Rothwell, J.D. (2004). In Mixed Company: Communicating in Small Groups and Teams, 5
th

ed. Belmont, Ca: Thomson/Wadsworth.
5. Wiemann, M. (1996). Activities Manual for Looking Out/Looking In, 8th ed.Ft. Worth, Texas:
Harcourt Brace.
6. Wood, J. (2004). Communication Mosaics: An introduction to the field of communication, 3
rd

ed. Belmont, CA: Thomson/Wadsworth.


COMMUNICATION SKILLS II
LEVEL ONE - SEMESTER TWO
DETAILED CURRICULUM
COURSE DETAILS

Course Code
DL 2062

Course Title

COMMUNICATION SKILLS II

Course Type

Auxiliary

Credits

2 (GPA)


Hours Allocated

Theory

15

Total
45

Practical


Assignments/Tutorials

30

AIM


To provide the students reading for the LLB degree with specific tools and hands on experience
necessary for effective communication essential for their profession.

INTENDED LEARNING OUTCOMES


Learners should be able to:
understand how communication works.
demonstrate active listening and responding skills.
analyze others points of view.
evaluate their assumptions effectively.
understand their own strengths.
evaluate how others may see them.
interpret body language.
handle difficult people or situations.

COURSE CONTENTS


1. Working with a three-dimensional model of behaviour
Identifying how you interact with others and how to make improvements
Calibrating the variance between what you want and what you express
2. Matching your body language to your message
Enhancing your message to gain your intended results
Creating believable and credible messages
Ensuring that your attitude supports rather than hinders communication
Speaking through silence


3. Creating openness
Determining when to speak up and when not to
Identifying appropriate degrees of disclosure
Establishing value and trust
4. Avoiding potential cross-cultural pitfalls
Working with filters and assumptions
Raising your awareness to avoid misunderstandings
Uncovering hidden assumptions
Recognizing filters in yourself and others
5. Working Constructively with Emotions
Dealing with anger
Overcoming personal challenges
Expressing your anger constructively

6. Managing emotionally charged situations
Defusing an emotional situation while maintaining your composure
Taking responsibility for your emotions

ASSESSMENT CRITERIA % OF MARKS


Semester-end Examination:
This includes true/false, matching, multiple-choice questions and short
essay type questions. The examination covers the subject areas discussed in
class.

50


Assignments:
Group/individual assignments are given on selected topics. Guidelines are
given during class hours.

20


Class Quizzes:
There are two class quizzes for the semester. Each carries 05 marks and is
based on the topics covered by the time of the quiz.

10












Oral Test
The students ability to use the oral communication techniques covered in
the course is assessed through oral tests.




20

RECOMMENDED READING
1. Adler, R. et al. (2005). Looking Out / Looking In, 11
th
ed. Belmont, CA: Wadsworth.

2. Jaffe, C. I. (2004). Public Speaking: Concepts and Skills for a Diverse Society, 4
th
ed.
Belmont, CA: Wadsworth.

3. Lumsden, G. & Lumsden, D. (2003). Communication with Credibility and Confidence,
2nd edition. Thomson-Wadsworth.

4. Rothwell, J. D. (2004). In Mixed Company: Communicating in Small Groups and Teams,
5
th
ed. Belmont, Ca: Thomson/Wadsworth.

5. Wiemann, M. (1996). Activities Manual for Looking Out / Looking In, 8th ed. Ft. Worth,
Texas: Harcourt Brace.

6. Wood, J. (2004). Communication Mosaics: An Introduction to the Field of
Communication, 3
rd
ed. Belmont, CA: Thomson/Wadsworth.

COMMUNICATION SKILLS - II A
SEMESTER THREE
DETAILED CURRICULUM
COURSE DETAILS

Course Code
Course Title

Communication Skills II A
Course Type

GPA
Credits

02

Hours Allotted

Theory

40
Total
45 Practical

Assignments/Tutorials

05
AIM


To improve communication techniques specifically necessary for the profession of law.

INTENDED LEARNING OUTCOMES


Learners should be able to:
apply different language forms/vocabulary on different occasions.
evaluate their language.
analyze, compare, and contrast different genres in writing.
revise their language in both writing and speaking.
apply questioning techniques in formal contexts.

COURSE CONTENTS


Functional Usage of Language
Language of comparison
Language of negotiation
Language of emphasis
Language for agreeing and disagreeing
Language for eliciting and expressing opinions
Language for initiating and turn taking
Language of opinion
Language for assessing and warning
Language of persuasion
Language of negotiating


Interviewing
Questioning techniques



Background information
Language for questioning
Interaction
Formal and informal language usage

ASSESSMENT CRITERIA % OF MARKS


Semester-end Examination:
At the end of the semester a written examination will be conducted. The
paper will include questions based on Module 01, 02 and 03.

50


Assignments:
One assignment will be given based on the syllabus.

20

Class Quizzes:
Two class quizzes will be conducted based on the modules covered.


10


Oral Skills Test:
Oral skills will be tested at the end of the semester through an individual
presentation.

20
RECOMMENDED READING

1. Elbaum, Sandra. (2001). Grammar in Context. Boston: Heinle & Heinle Publishers.
2. Langan, John. (1998). Sentence Skills, 6
th
Ed. USA: McGraw Hill.
3. McCarthy, Michael. (2001). English Vocabulary in Use UI. Cambridge: Cambridge
University Press.
4. Morison, J. (2001). English Punctuation. Kuala Lumpur: Golden Books Centre.
5. Winterowd, Ross & Murray, Patricia. (1985). English writing and Skills. San Diego:
Coronado Publishers.
6. Glau, Gregory. (2001). Scenarios for writing. Boston: McGraw Hill.