DEEP KUMAR GUPTA

Ph No.: +91 9949702349

Email: deep!ma"#!$%&ahoo.'om( )&pe: deep!ma"#!$
Increasing profitability by turning prospective clients into guest, guest into loyal clients
Devoted and charismatic professional recognized for going the extra mile at all times.
Looking to contribute in otel !anagement, "acilities !anagement and #eneral
$dministration capacity. Increasing guest satisfaction, retention and ac%uisition by
servicing &ith o&ner'like care and initiative.
()*"+,,I*-$L ()*"IL+
An astute and result oriented professional with over 15+ years of experience in Hotel An astute and result oriented professional with over 15+ years of experience in Hotel
Operations, Facilities Management and Administration and Operations, Facilities Management and Administration and across industry verticals managerial
techno commercial experience in managing !rofit centre operations, !ro"ects # start up
function, F#$, %&', ()M, Mar*eting, # (ommercial affairs with profit accounta+ility in national
# international environment
Highly s*illed in !#, management, pricing strategies, competitor and mar*et analysis, legal Highly s*illed in !#, management, pricing strategies, competitor and mar*et analysis, legal
compliance, staffing, management reorgani-ation and targeted mar*eting compliance, staffing, management reorgani-ation and targeted mar*eting
A proven trac* record of increasing revenues, streamlining wor*flow and creating a team wor* A proven trac* record of increasing revenues, streamlining wor*flow and creating a team wor*
environment to enhance profita+ility environment to enhance profita+ility
.xpertise in spearheading a diverse range of operations entailing Front Office, 'ales # .xpertise in spearheading a diverse range of operations entailing Front Office, 'ales #
Mar*eting, Mar*eting, Food # $everage 'ervice, Food # $everage !roduction, House*eeping,
Administration Functions such as /ransport, 'tationery, (afeteria0 (anteens, 'ecurity # Fire1
Fighting, 2ndustrial 'ecurity Facilities operations, !#, accounta+ility, costs control, and Facilities operations, !#, accounta+ility, costs control, and
+udgeting +udgeting
Adept at handling complete Facilities # infrastructure set up and liaising with contractors #
actively handled activities involving , !ro"ect !lanning # ,iaison with %ovt Offices, 'afety
Management, .nvironment Administration, (o1ordination with external agencies for negotiating
and executing AM(s etc
!roven trac* record of developing procedures, service standards and operational policies, !roven trac* record of developing procedures, service standards and operational policies,
planning # implementing effective control measures to reduce running costs of the unit planning # implementing effective control measures to reduce running costs of the unit
.xpertise in designing # .xpertise in designing # implementing training programs for +ringing *een implementing training programs for +ringing *een customer focus, high customer focus, high
energy level and team spirit in the employees energy level and team spirit in the employees
.$)++) I#LI#/,
Mar34516
7alavihar .ntertainment !vt ,td as %eneral Manager A water theme amusement par* with +an8uet
facilities of 455 pax to 4555 pax spread out in 15 acres Also ta*ing care of upcoming hotel pro"ect
&ec34514 9 Fe+34516
/oshali 'ands, !uri a :nit of /oshali Hotels # )esorts as %eneral Manager A property spread out in 6;
acres with 15< )ooms, )estaurant, $ar and $an8uet facilities

April3 4511 9 Oct3 4514
Aditya Hometel, Hydera+ad a :nit of 'arovar Hotels # )esorts as %eneral Manager A hotel (onsist of
<4 )ooms, )estaurant and (onference Hall )eceived Andhra !radesh /ourism Award for .xcellence in
$est Maintained !roperty For the year 4511 9 4514

April34515 9 7an34511
Hotel (entral !ar*, Hydera+ad as %eneral Manager Operation having 55 )ooms,
)estaurant, $ar and $an8uets
April3455= 1 April34515
%M) Hydera+ad 2nternational Airport ,imited >)a"iv %andhi 2nternational Airport
Hydera+ad? as Manager Facilities Operation, Administration and !rocurement )eceived @o1 Airport
Award in Aorld Aide +ye A(21%eneva in the year 455< 9 4515 $een part of 2nternal Auditor /eam /o
set up 2'O # OH'A' Also attended /A/A $usiness excellence program $een part of team to organi-e
2!, matches 4515 and A))ahman 7ai Ho (oncert

Mar345551 7an3455=
(omfort 2nn (ity !ar*, Hydera+ad a unit of (hoice Hotels 2nternational as %eneral Manager Operation
!roperty having ;5 )ooms, )estaurant and $an8uets
7ul345561 Mar34555
Andhra !radesh /ourism &evelopment (orporation, Hydera+ad as &y Manager Hotels /a*ing
(are of 11 units of Hydera+ad division )eceived appreciation letter for maintaining good +usiness and
achieving target
7an345561 7ul34556
Ohri3s %roup as )estaurant Manager
'ep3<B1 7an356
Cuality 2nn %reen !ar* a :nit of (hoice Hotels 2nternational as a (aptain
From 7uly3 4555 to March34555
Food # $everage 'ervice Faculty in !ioneer 2nstitute of Hotel Management, Hydera+ad
Also +een external faculty for 2HM, Hydera+ad, %esto (ollege of Hotel Management, 'un (ollege
# &r@arayana (ollege of Hotel Management
/he 0ey Deliverables1
As General Manager Handle, Pre-Opening & projects, Monitor and control over day to day MIS as : Flash eport,
!S, Sales S"##ary, O"tstanding eport $ Aging eport, Food & %ev &ost, oo#s on %oo's, (nergy
&onservation, )raining reports, *ario"s Sec"rity MIS, !epart#ental A"dits, Portal A"dit, H eports, GSI +
&o##ents card Analysis report, P & , eport, H,P report, Sales M)! reports $ !aily reports etc etc-
As Manager Facilities, Ad#in & Proc"re#ent at GM Hydera.ad International Airport, setting "p the total
operation o/ Facilities & Ad#in, #a'ing "p SOP & M!I0s, ISO & OHSAS, st"dy to red"ce #an po1er and ta'e
opti#al 1or' thro"gh )ata %"siness (2cellence, #onitoring day to day activities to "p-'eep o/ the Airport ,and
side and Air side- Physical chec's on F & % o"tlets & etails o"tlets, #onitoring on sta// canteens and
proc"re#ent-
As !ep"ty Manager Hotels in AP)!& ta'ing care o/ 33 "nits, Handle, Monitor and control over day to day MIS
as : Flash eport, !S, Sales S"##ary, O"tstanding eport $ Aging eport, Food & %ev &ost, oo#s on
%oo's, (nergy &onservation, )raining reports, *ario"s Sec"rity MIS, !epart#ental A"dits, Portal A"dit, H
eports, GSI + &o##ents card Analysis report, P & , eport, H,P report, Sales M)! reports $ !aily reports
etc etc- Also involved on training sta// & e2ec"tives o/ AP)!&-
As esta"rant Manager ta'ing care day to day resta"rant operation, .oo'ing o/ ta.les, #onitoring service
standards, AP& and generating reven"e thro"gh "p-selling and training o/ the sta//-
As &aptain, handled vario"s o"tlet:- M"ltic"isine esta"rant, &o//ee Shop, %an4"ets, oo# Service, P". & %ar,
day to day .rie/ing tea# regarding service and ta'ing training-
$.$D+!I. I#LI#/,
M$A in Hotel Management
$achelor of (ommerce
&iploma in Hotel Management
'chooling till 15+4 from Dendriya Eidyalaya
)epresented Andhra !radesh at )epu+lic day parade camp as Air Aing @(( cadet at @ew &elhi
in 1<<6
#)*2(, 3 !+!4+)
F .lected as 7oint 'ecretary for (ity Association for /ourism, (atering and Hospitality !rofessionals
>(A/(H1!?
F Mem+er of American Hotel and ,odging Association
F Mem+er of Hospitality /rends
F Mem+er of Hospitality /raining
(+),*-$L 5I/$
&ate of $irth G 45
th
August 1<B1
,anguages Dnown G .nglish, Hindi, /elugu, $engali # !un"a+i
!assport @um+er G %5165<H; valid till 550150451;
Address G %upta @iwas, H@o1151<5;0401, !lot @oH4=, (iti-en (olony, Old Alwal,
'ecundera+ad 9 555515