Flexible Demarcation - An Industry Guide Issue 1.0

Flexible Demarcation An Industry Guide
Flexible Demarcation An Industry Guide Issue 1.0, 1/12/11

Britis !elecommunications "lc
1
1st December 2011 Issue 1.0
Flexible Demarcation
An Industry Guide
Table of Contents
1. Introduction
3
1.1Summary 3
1.2Products 4
1.3Enquiries 4
2. Provision Activities
5
.1 !le"ible #emarcation Policy for $e% Provisions 5
.1.1 &esidential Pro'erty (ver)ead !ed * #etac)ed + Semi ,
.1. &esidential Pro'erty (ver)ead !ed * Terraced -
.1.3 E"istin. (ver)ead !ed Pro'erty /
.1.4 Provision to Sub0let or Tenant 1
.1.5 Provision to Individual &ateable !lats 12
.1., Provision to 3usiness S)o' 11
.1.- Industrial + Commercial 4nit * Sin.le &ateable 5alue 11
.1./ Industrial + Commercial 4nit * 6ulti'le &ateable 5alue 1
.1.1 (ffice in (ffice 3loc7 13
.1.12 Provision to (ffice 3loc7 %it) &emote Communications &oom 15
.1.11 Provision to $on &ateable (utbuildin. 1,
3. &e'air + Assurance Policy 1-
4. C)ar.es 1-
5. 8lossary 1/
,. #ocument 9istory 11
-. A''endi" 1 $TE Illustrations 2
Co'yri.)t
#e$istered o%%ice& '1 (e)$ate *treet, +ondon ,-1A .A/
:e.al $otice
B! maintains tat all reasonable care and s0ill as been used in te com"ilation o% tis
"ublication. 1o)e2er, B! sall not be under any liability %or loss or dama$e 3includin$
conse4uential loss5 )atsoe2er or o)soe2er arisin$ as a result o% te use o% tis "ublication by
te reader, is ser2ants, a$ents or any tird "arty.
!e contents o% tis "ublication sall not be re"roduced )itout te )ritten consent o% 6"enreac.
!e document is "roduced %or in%ormation "ur"oses only. -ommunications 7ro2iders sould re%er
to te a""licable 6"enreac terms and conditions and te 6"enreac 7rice +ist. !eir contents
ta0e "recedence o2er any in%ormation eld erein.
2
B! reser2es te ri$t to amend te contents at any time.
1. Introduction
1.1 Summary
!e demarcation "oint or $et%or7 Termination Point ;$TP< as it is re%erred to in
contracts is te end o% te 6"enreac net)or0. It is te "oint at )ic 6"enreac
can test to see )eter te line is )or0in$ and to )ic te end users can connect
teir )irin$ and e4ui"ment. !e (et)or0 !ermination 7oint )ill com"rise one o% te
%ollo)in$&
3i5 an external $et%or7 Termination Equi'ment ;$TE<8 or
3ii5 a sin$le or multi9line internal $TE 3tere are di%%erent ty"es but te (!,:a
is te standard used in most omes and businesses and te most
commonly re%erred to58 or
3iii5 a sin$le or multi9line termination box 3Distribution 7oint5, sometimes tis is
also re%erred to as a (et)or0 !est and !ermination 7oint 3(!!758 or
3i25 a %rame8 or
325 a tem"orary ca"acitor 3occasionally used on ne) build sites as a
tem"orary measure until ser2ice is re4uired5.
!e (!7 )ill be located at te end user;s "remises as set out belo).
a) At te "oint at )ic te net)or0 cable arri2es on te exterior o% te "remises but
no i$er tan 1.:m abo2e $round le2el8 or
b) An a$reed "oint u" to a maximum o% one our;s )or0 %or <+#= Basic, >7F and
*+?9>7F or t)o ours; )or0 %or <+#= 7remium %rom te "oint te line as been
connected to te "remises and te en$ineer commences )or0 )itin te end
user;s "remises a%ter a2in$ "re2iously a$reed te location o% te (!7 )it te
end user.
Flexible Demarcation )ill be rolled out %or <+#=, >7F and *+?9>7F as set out in
*ection 1.2 o% tis document.
!ese rules a""ly to te "roducts determined in *ection 1.2.
<ere %urter )irin$ is re4uired to meet te end user;s "re%erred (!7 location
exceedin$ te times s"eci%ied abo2e, tis can be ordered %rom 6"enreac on a !ime
#elated -ar$es 3!#-5 basis usin$ "reautorised !#- Bandin$ %or time and stores.
-ablin$ %or extension )irin$ beyond te (!7 can also be "ro2ided by te use o% tird
"arty "ro2iders, DI@ 0its or, i% "re autorised, by te 6"enreac en$ineer. 1o)e2er,
te end user remains res"onsible %or all extension )irin$ beyond te (!7.
3
1.2 Products
Product !le"ible #emarcation #e'loyment #ate
<+#= 7*!( @es 1/12/2011
>7F 3includin$ >>7F5 @es 1/12/2011
*+?9>7F @es 1/12/2011
(GA F!!- @es F!!- demarcation rules a""ly
AA
Already e%%ecti2e.
(GA 9 F!!7 @es F!!7 demarcation rules a""ly
BB
Already e%%ecti2e.
<+#= I*D(2 (o can$e to existin$ rules Already e%%ecti2e.
B!# -lassic I*D(2 (o can$e to existin$ rules Already e%%ecti2e.
<+#= I*D(=0 (o can$e to existin$ rules Already e%%ecti2e.
B!# -lassic I*D(=0 (o can$e to existin$ rules Already e%%ecti2e.
,ternet *er2ices (o can$e to existin$ rules Already e%%ecti2e.
== !TTC demarcation rules are as follo%s 0 !e (!,: is te (et)or0
!ermination 7oint o% te 6"enreac access net)or0 )itin te end user;s
"remises, altou$ 6"enreac also maintains te acti2e (!,. !e acti2e (!, is
te F!!- CD*+ modem and )ill be located close to a "o)er source and te
desired ser2ice location. !e acti2e (!, can be located se"arately %rom te
(!,: and can be connected 2ia Data ,xtension Dit 3D,D5 cablin$ u" to a len$t
o% =0m. Any 6"enreac9installed data extension )irin$ comes )it a one9year
)arranty and becomes te end user;s "ro"erty.
BB !TTP demarcation rules are as follo%s 0 6n F!!7 based ser2ices, te (!7
is te "oint at )ic te 6"tical (et)or0 !ermination 36(!5 is sited )itin te
end user;s "remises. !is can be u" to =0m %rom te location o% te -ustomer
*"lice 7oint 3-*75 and can be "laced any)ere )itin te buildin$ )itin tis
reac limit. !e 6(! as an Eacti2e; net)or0 com"onent must also be )itin reac
o% a >ains 7o)er *u""ly. !e -*7 is ty"ically %ixed to te outside )all 3%ront,
side or rear5, but in some >ulti"le D)ellin$ ?nits 3>D?5 or >ulti"le 6ccu"ancy
?nits 3>6?5 tese can also be sited )itin te buildin$.
!ull rules on demarcation for !TTC+P can be found %it)in t)e a''ro'riate
'roduct .uide usin. t)e lin7s belo%>0
!TTP tt"&//))).o"enreac.co.u0/or"$/ome/"roducts/su"er9
%ast%ibreaccess/%ibretote"remises/%tt".do
!TTC tt"&//))).o"enreac.co.u0/or"$/ome/"roducts/su"er9
%ast%ibreaccess/%ibretotecabinet/%ttc.do
1.3 Enquiries
,n4uiries related to tis document sould be directed to your *ales and #elationsi"
>ana$er in te %irst instance.
4
. Provision Activities
.1 #emarcation Policy for $e% Provisions
Flexible Demarcation a""lies to te "ro2ision o% ne) lines. (6 retros"ecti2e can$es
)ill be made to te (!7 o% existin$ lines, oter tan )ere Fud$ed necessary %or
en$ineerin$ reasons )en an en$ineer is called out to re"air, con2ert or relocate a
line.

For te "ro2ision o% a ne) line, Flexible Demarcation )ill a""ly as detailed in
scenarios 2.1.1 trou$ to 2.1.11.
<ere te )irin$ re4uired to meet te end user;s "re%erred (!7 location exceeds te
times s"eci%ied "er "roduct, tis can be ordered %rom 6"enreac on a !ime #elated
-ar$es 3!#-5 basis usin$ "re9autorised !#- Bandin$ %or time and stores.
-ablin$ %or extension )irin$ beyond te (!7 can also be "ro2ided by te use o% tird
"arty "ro2iders, DI@ 0its or, i% "re autorised, by te 6"enreac en$ineer. 1o)e2er,
te end user remains res"onsible %or all extension )irin$ beyond te (!7. It is
recommended tat to reduce %aults and to im"ro2e Broadband "er%ormance, ne)
tecnolo$ies suc as D,-!, <ireless 1ubs and !,!#A are used to "ro2ide
e4ui"ment to remote locations )itin te end user;s "remises.
It sould be noted tat all "ro"erties 2ary. !e dia$rams included in te %ollo)in$
"a$es are intended to co2er as many o% te most common scenarios as "ossible,
o)e2er it is not "ossible to co2er e2ery e2entuality in tis document.
In sections 2.1.1 to 2.1.G te dia$rams so) te (et)or0 !ermination 7oint as an
(!,:a )ic is illustrated in A""endix 1. An illustration o% an (!,:b )ic is
re%erenced in sections 2.1.. on)ards is also "ro2ided in A""endix 1.

I$ T9E !(::(?I$8 #IA8&A6S &E# I$#ICATES (PE$&EAC9 ;formerly
mono'oly< CA3:I$8 A$# 8&EE$ I$#ICATES E@TE$SI($ (& C4ST(6E&
(?$E# ;formerly liberalised< ?I&I$8. ?E S488EST T9IS #(C46E$T
S9(4:# 3E 5IE?E# I$ C(:(4&.
E$&EA
5
.1.1 &esidential Pro'erty (ver)ead !ed * #etac)ed + Semi
!e dia$rams belo) $i2e an indication o% H "otential entry "oints. !e 6"enreac
en$ineer )ill coose te best location to meet te end user;s re4uirement )ilst also
com"lyin$ )it ealt and sa%ety )or0in$ "ractices.
For exam"le in te abo2e illustration it is assumed tat te )indo) abo2e te "orc
cannot be sa%ely accessed usin$ a ladder.
+ocation o% te (et)or0 !ermination 7oint 3so)n ere as an (!,:a5 )ill be discussed
)it te end user and )ere "ossible )ill be "ro2ided close to an electrical soc0et i%
a$reed )it te end user.
6
@
@ @
@
@
7otential dro")ire entry "oints
Assessment of potential entry points will vary from building to building
(utside t)e 'ro'erty
Block Terminal
where required
Entry point
Network
Termination
Equipment
(NTE5a)
Inside t)e 'ro'erty
Dropwire Pole
Electrical
Socket
iring to be provided between t!e point of entry and t!e
demarcation point (NTE5a)" %it)in !le"ible #emarcation time#
.1. &esidential Pro'erty (ver)ead !ed * Terraced
As be%ore te location o% te dro")ire attacment and (!7 )ill be discussed )it te end
user.
@
@
@
@
@
7otential dro")ire entry "oints
@
@
(utside t)e 'ro'erty
Block Terminal
where required
Entry point
Network
Termination
Equipment
(NTE5a)
Inside t)e 'ro'erty
Dropwire Pole
Electrical
Socket
.1.3 E"istin. (ver)ead !ed Pro'erty
In tis scenario te 6"enreac en$ineer )ill use te existin$ dro")ire and external
cablin$. ,xistin$ internal cablin$ )ill be re9used8 i% o)e2er cablin$ as been remo2ed or
dama$ed tis )ill be re9"ro2ided.

!
@
@
,xistin$ dro")ire entry "oint
(utside t)e 'ro'erty.
I
Block Terminal
where required
Entry point
Network
Termination
Equipment
(NTE5a)
Inside t)e 'ro'erty
Dropwire Pole
Electrical
Socket
.1.4 Provision to Sub0let or Tenant
In te scenario o% a sub9let or tenant te "re%erred metod is to %eed te )ire directly %rom
te Distribution 7oint 3D75 to meet te sub9let;s or tenant;s re4uirement )ere reasonably
"racticable. !e use o% a common area )ill only a""ly )en te line cannot be %ed
directly. !ime #elated -ar$es 3!#-s5 )ill be re4uired to "ro2ide ser2ice to te end
user;s desi$nated location i% it cannot be reaced )itin Flexible Demarcation time limits
as set out in *ection 1.1. It sould be noted tat te Flexible Demarcation time allocation
includes all en$ineerin$ )or0 %rom te "oint o% entry into te rateable "ro"erty, )ic is
not necessarily te "oint o% entry into te sub9let unit 3exce"t )ere "ossible trou$
%eedin$ direct externally5.
(.B. in te illustration abo2e it is assumed tat it is not "ossible to access *ub9let 2
directly by a ladder because o% te roo%in$.
"
S
u
b
0le
t 1
!
e
"
re
%e
rre
d
m
e
t
o
d
%o
r a
s
u
b
9le
t
is
to
%e
e
d
t
e
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ire
d
ire
c
tly
%ro
m
t
e

D
7
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e
re
re
a
s
o
n
a
b
ly
"
o
s
s
ib
le
.
Sub0let
!ed
indirectly
1
2
1
NTE5a
Wiring to be provided between
the point of entry and the Flexible
Demarcation point (NTE), within
Flexible Demarcation time.
Dropwire
Electrical
Socket
BT where
Required
Entry point
starts !ere
!lat1
!lat
!lat3
!lat4
As7 t)e end users %)ere t)ey %ant t)e
$TE5a. Try to .et as close to a free
electrical soc7et as 'ossible. All 'ro'erties
to be fed from t)e #P to entry and t)en to
t)e requested $TP.
.1.5 Provision to Individual &ateable !lats * E"am'le 1
(.B. In te illustration abo2e it is assumed tat it is not "ossible to access Flat 2 directly
by a ladder because o% te roo%in$.
Provision to Individual &ateable !lat * E"am'le

1#
!lat * !ed indirectly as
not 'ossible to feed direct.
/unction box %itted in Flat 2.
A%ter runnin$ 6"enreac
)irin$ trou$ internal
common areas as re4uired
(!,:a located at a
demarcation "oint in
Flat 2.
!
la
t 1
*
fe
d
d
ire
c
t
P
ro
v
id
e
a
n
$
T
E
5
a
%
it)
in

e
a
c
)
ra
te
a
b
le
fla
t
1
2
1
?irin. to be 'rovided bet%een t)e 'oint of entry
and t)e #emarcation 'oint ;$TE<A %it)in !le"ible
#emarcation time.
Entry point
NTE5a
As7 t)e end users %)ere t)ey %ant t)e $TE5a.
Try to .et as close to a free electrical
soc7et as 'ossible. All 'ro'erties to be fed
from t)e #P to t)e entry and t)en to t)e
requested $TP.
Dropwire
Electrical
Socket
BT where
Required
Entry point
starts !ere
!lat1
!lat
!lat3
!lat4
.1., Provision to 3usiness S)o'
In te "icture belo) te same rules a""ly )ere te demarcation "oint is "ro2ided at an
a$reed Flexible Demarcation "oint, beyond )ic extension cablin$ )ill a""ly on a !#-
basis.
I% customer o)ned )irin$ exists tis can be used to "ro2ide extension ser2ices )ere
"ermission as been $ranted.
.1.- Industrial + Commercial 4nit * Sin.le &ateable 5alue
In te exam"le belo), a sin$le rateable "remises is sub di2ided into smaller units 3but
tese are not se"arately rateable5. !e unit on te bottom ri$t is %ed directly )itin te
Flexible Demarcation time limits and "ro2ided )it an (!,:a.
!e oter units a2e te landlord;s "ermission to use customer o)ned )irin$ to "ro2ide
te extensions %rom te rece"tion / common area to te indi2idual units. In teir case an
(!,:b 3a soc0et )it a scre)able blan0 %ace "late 9 see A""endix 1 %or %urter details5
)ould be sited in te rece"tion / common area. !is )ould be te 6"enreac (et)or0
!ermination 7oint.
11
#istribution
Point
7ossible existin$
or ne) entry "oint.
!e (!,:a sould be "laced
at an a$reed Flexible Demarcation
"oint
Entry point
Network
Termination
Equipment
(NTE5a)
Block Terminal
where required
$penreac! wiring to
be provided between
t!e point of entry
and t!e Network
Terminations %oint
(NTE5a)" %it)in
!le"ible #emarcation
time allocations#
I% extension
)irin$ is
re4uired beyond
te (et)or0
!ermination
7oint, !#-s )ill
a""ly

-ustomer
o)ned
<irin$.

In te exam"le abo2e it )ould be "ossible to "ro2ide an 6"enreac line directly to one o%
te units at te to" o% te dia$ram %rom te under$round %eed into te buildin$. !is could
be done by )irin$ 2ia te common areas and corridor )it rele2ant "ermissions obtained.
I% o)e2er, te )or0 )as estimated to ta0e more tan te allocated Flexible Demarcation
times %or te rele2ant line "roduct, it )ould re4uire "re9autorised !#- bandin$ %rom te
-7 and te en$ineer )ould car$e %or te additional time.
.1./ Industrial + Commercial 4nit * 6ulti'le &ateable 5alue
<ere multi"le se"arately rated business units are located to$eter in a sin$le buildin$,
Flexible Demarcation )ould be a""lied as "er te %ollo)in$ internal 2ie) dia$ram.
12

Customer (%ned ?irin. can be used to su''ly
e"tension service if t)e o%ner .ives t)e end user
'ermission.
#irectly fed unit
%it) $TE5a
&ece'tion +
common area

6nce a$ain i% -ustomer 6)ned <irin$ exists )itin te buildin$ and te end user as te
rele2ant "ermissions and a$rees it is "ossible to terminate te ser2ice in te #ece"tion
area and connect to an extension circuit to te end user;s unit.
.1.1 (ffice in (ffice 3loc7
In a number o% cases 6"enreac )irin$ )ill exist in establised "remises, o)e2er some
ne) o%%ice bloc0s may only a2e -ustomer 6)ned <irin$ 3normally s)itcboard )irin$5.
!is )irin$ cannot be used %or 6"enreac ser2ice and can only be used to "ro2ide
extension ser2ice i% te end user as te "ermission o% te )irin$ o)ner.
I% te buildin$ is occu"ied by one com"any te -ommunications >ana$er %or te
com"any is li0ely to be te "erson )o )ill "ro2ide "ermission %or te end user to
connect to and use te -ustomer 6)ned <irin$.
In a ser2ice mana$ed buildin$ 3li0ely to be multi"le businesses in one buildin$5 it is te
end user;s res"onsibility to $ain "ermission %or use o% te -ustomer 6)ned <irin$ %or
extension ser2ices.
Belo) are t)o exam"les, te %irst )it 6"enreac )irin$ )ere te (!, can be "ro2ided
to an a$reed demarcation "oint on te end user;s %loor )itin Flexible Demarcation time
limits. !is )ill be te (et)or0 !ermination 7oint.
!e second so)in$ a %ull -ustomer 6)ned <irin$ o% te buildin$ )ere te (!, )ill be
installed in te communications room )ic )ill be te (et)or0 !ermination 7oint and
13
?G %eed to
#ece"tion
area.
<ere te units are indi2idually rateable, 6"enreac )ill "ro2ide ser2ice to tem. !e Flexible
Demarcation time allocations D6 (6! start until te "oint o% entry to te indi2idual unit.
<ere "ossible externally run
6"enreac )irin$ )ill be
"ro2ided %or ease o% access %or
maintenance. *imilarly )ere
tere is existin$ 6"enreac
)irin$ )it s"are ca"acity tis
)ill be te "re%erred means o%
"ro2ision.
<ere it is not "ossible to a2e a
direct %eed into te indi2idual unit
or run external 6"enreac )irin$,
te en$ineer )ill run te )irin$
trou$ te common "arts e.$.
rece"tion and corridor "ro2ided
te end user as obtained te
rele2ant "ermissions.
#ece"tion
-ommon area / corridor
extensions beyond tat "oint can be "ro2ided usin$ te existin$ -ustomer 6)ned <irin$
to te desired location.
('enreac) ?irin. E"ists

$o ('enreac) ?irin. E"ists

14
6"enreac
)irin$ exists
and can be
used as "art o%
ser2ice
"ro2ision.
?G %eed to
communications
room.
An (!,:b, multi"le (!, or (!!7 could be "laced in te
communications room. !is )ill be te (et)or0 !ermination 7oint.
?G %eed to
communica
tions room.
.1.12 Provision to (ffice 3loc7 %it) &emote Communications &oom
In te %ollo)in$ scenario t)o communications rooms exist and tere is tird "arty cablin$
lin0in$ tem. !e end user as "ermission %rom te landlord to use te existin$ cablin$
o)e2er, ne) extension )irin$ is re4uired %rom te to" %loor communications room to te
end user;s s"eci%ic location.
!e $round %loor is ser2ed by an under$round 6"enreac %eed, tis terminates on an
6"enreac (!!7 )ic %orms te (et)or0 !ermination 7oint. !e (!!7 is connected to
te tird "arty cablin$ to te remote communications room on te to" %loor.
6"enreac can, i% "re9autorised by te -7 usin$ !#- bandin$, "ro2ide customer o)ned
)irin$. In tis case tis can be "ro2ided %rom te to" %loor communications room to )ere
te end user re4uires ser2ice. !is )irin$ )ill be $uaranteed %or 12 monts but )ill re2ert
to te end user;s res"onsibility and te 6"enreac (et)or0 !ermination 7oint remains
te (!!7 in te $round %loor communications rooms as so)n in te dia$ram.

15
In tis exam"le te under$round
6"enreac %eed to a $round %loor
-omms room terminates on an (!!7
)ic ten lin0s to customer o)ned
)irin$ u" to te customer;s remote
-omms room and e4ui"ment
$%%&
#emote -omms #oom

.1.11 Provision to a $on0&ateable (utbuildin.
In tis scenario tere are a number o% reasons )y te outbuildin$ cannot be ser2ed
directly e.$. tere is no clear line o% si$t %rom te "ole and te dro")ire )ould result in
bein$ too lo) across te road, etc. In tese situations te (!, )ould be located )itin
te main buildin$ and be te (et)or0 !ermination 7oint, an extension ser2ice )ould be
re4uired to ser2e te outbuildin$.
<ere it is "ossible to ser2e directly, ten te (!, )ill be located )itin te outbuildin$
and tis )ould be te (et)or0 !ermination 7oint. I% it cannot be ser2ed directly and
access to te "remises cannot be $ained to install te (!, )itin te main buildin$, or
te end user does not )ant te (!, in te main buildin$, ten a "lannin$ solution may be
re4uired, tis could result in ,xcess -onstruction -ar$es 3,--s5 bein$ a""lied.

16
>ain "remises 3buildin$5
on rateable site.
Buildin$
re4uirin$
ser2ice.
Dro")ire brac0et on main
buildin$ to %acilitate route
(!,:b can be used internally and end user as %ree
access. (!, :a could be used i% te end user is also
te occu"ier / o)ner o% te main buildin$ and re4uests
te (!, to a2e a soc0et.
In te scenario belo), i% te outbuildin$ can be reaced directly by te dro")ire, te (!,
)ill be installed as "er section 2.1.1. !is scenario )ill not a""ly to (on *er2ed 7remises
as %or te "ur"oses o% tese exam"les it is assumed te main and outbuildin$ %orm a
sin$le rateable "remises.

3.
&e'air + Assurance 'olicy
As detailed in earlier sections, te im"lementation o% Flexible Demarcation a""lies to te
"ro2ision o% ne) lines. <ere lines already exist and are )or0in$, (6 retros"ecti2e
can$es )ill be made to existin$ lines. In %ault situations 6"enreac )ill re"air te
6"enreac cablin$ i% it is %ound to be %aulty. I% it is necessary to relocate te (!7 %or
some en$ineerin$ reason te en$ineer )ill reconnect any customer o)ned )irin$ as
re4uired.
I' an ()enreac* en+ineer re)airs or re)laces customer o,ned ,irin+- t*e
,or. ,ill be +uaranteed 'or 12 mont*s.
4.
C)ar.es
For time ta0en to reac an a$reed (et)or0 !ermination 7oint beyond te Flexible
Demarcation time allocations "er "roduct, and %or any )or0 beyond te (!7 eiter
"ro2idin$ ne) customer o)ned )irin$ or amendin$ or re"airin$ existin$ con%i$urations,
!ime #elated -ar$es )ill be raised. 7re9autorisation o% !#-s )ill be re4uired by te
-7. Details on !#- Bandin$ can be %ound on te 6"enreac )ebsite under !ime
#elated -ar$es on te *er2ice 7roducts "roduct "a$e
tt"&//))).o"enreac.co.u0/or"$/ome/"roducts/ser2ice"roducts/timerelatedcar$es/ti
merelatedcar$es.do
1
>ain "remises 3buildin$5
on rateable site.
Buildin$
re4uirin$
ser2ice.
I% buildin$ can be
reaced directly by
61 ten do so.
Dro")ire brac0et on main
buildin$ to %acilitate route
(!, to be "ro2ided at an a$reed
Flexible Demarcation "oint
-7s sould consider o) initial con2ersations )it end users can be used to el"
determine te a""ro"riate "re9autorised bandin$ le2el to instruct 6"enreac.
.
8lossary
Customer (%ned ?irin. is end user;s o)ned cablin$ i.e. not "art o% te 6"enreac
net)or0 and is te res"onsibility o% te end user.
CP -ommunications 7ro2ider
#istribution Point is an internal or external a$$re$ation "oint allo)in$ sin$le lines to be
accessed %rom )itin a multi core cable.
#ro'%ire is te o2eread cable "ro2ided by 6"enreac %rom te "ole to te "remises.
-on2ersion to internal cable )ill normally be carried out usin$ a Function box.
E"tension related to any tele"one soc0et and )irin$ tat is "ro2ided beyond te (!7.
!ese soc0ets can be installed by 6"enreac en$ineers under !#- car$es. Alternati2ely
tey can be installed by te end user or anoter "arty. In all cases te end user retains
o)nersi" o% te extension )irin$ and is res"onsible %or any %aults tat may occur.
!le"ible #emarcation is te "olicy by )ic 6"enreac sall locate te (et)or0
!ermination 7oint on a ne) line "ro2isions. *"eci%ically te (et)or0 !ermination 7oint is
to be located at an a$reed "oint u" to a maximum o% one our;s )or0 %or <+#= Basic,
>7F and *+?9>7F or t)o ours; )or0 %or <+#= 7remium %rom te "oint )ere te line
as been connected to te "remises and te en$ineer commences )or0 )itin te end
user;s "remises a%ter a2in$ "re2iously a$reed te location o% te (!7 )it te end user.
Additional time can be ta0en to "ro2ide te (!7 to te end user;s "re%erred location i% te
-7 as $i2en "re9autorisation usin$ !#- bandin$. !is $i2es -7s and end users
si$ni%icant %lexibility to coose te location o% te (et)or0 !ermination 7oint.
Albeit en$ineerin$, ealt and sa%ety limitations )ill continue to a""ly as tey do today.
,.$. 6"enreac en$ineers )ill not site te (et)or0 !ermination 7oint some)ere clearly
unsa%e, inaccessible etc, suc as abo2e a ob coo0er.
$et%or7 Termination Point ;$TP< is te "oint at )ic 6"enreac can test to see
)eter te line is )or0in$ and to )ic te end users can connect teir )irin$ and
e4ui"ment. It si$ni%ies te end or demarcation o% te 6"enreac net)or0. !e (et)or0
!ermination 7oint )ill com"rise one o% te %ollo)in$&
3i5 an external $et%or7 Termination Equi'ment ;$TE<8 or
3ii5 a sin$le or multi9line internal $TE 3tere are di%%erent ty"es but te (!,:a is te
standard used in most omes and businesses and te most commonly re%erred
to58 or
3iii5 a sin$le or multi9line termination box 3Distribution 7oint5, sometimes tis is also
re%erred to as a (et)or0 !est and !ermination 7oint 3(!!758 or
3i25 a %rame8 or
325 a tem"orary ca"acitor 3occasionally used on ne) build sites as a tem"orary
measure until ser2ice is re4uired5.
1!
('enreac) ?irin. is 6"enreac o)ned cablin$ i.e. "art o% te 6"enreac (et)or0
(9 62eread es"ecially in re%erence to an o2eread cable leadin$ into a "ro"erty
Premises means locations, sites, buildin$s or d)ellin$s tat are indi2idually identi%iable
and se"arately re$istered %or council tax or business rates "ayable to local councils in te
?nited Din$dom. 7remises exclude (on9*er2ed 7remises 3unless ex"ressly a$reed by B!
in )ritin$5.
48 ?nder$round es"ecially in re%erence to an under$round cable %eed into a "ro"erty.
, #ocument 9istory
5ersion #ate Aut)or $otes
Issue 1.0 1912911 +inda #eid 7ublication date
1"
A''endi" 1
$TE5A
-om"rises %ace "late and bac0 "late
6"enreac demarcation "oint 3bac0
"late 6"enreac o)ned5
G01A soc0et on %ace "late allo)s
customer to connect e4ui"ment 2ia H=1A
"lu$
ID- terminal on %ace "late allo)s
customers to install teir o)n extension
)irin$
#emo2able %ace "late allo)s customer to
"ro2e i% %ault lies on 6"enreac net)or0 or
o)n )irin$
6nly suitable %or internal use
Face "late 3rear5
(!,:A 3%ront5
G01A
*oc0et
Face
"late
Bac0
"late

$TE53
-om"rises %ace "late and bac0 "late
6"enreac demarcation "oint 3bac0
"late 6"enreac o)ned5
?sed in locations )ere te customer
doesn;t )ant a soc0et 3G01A5 e.$. "ub
$ames macines and "one boxes
ID- terminal on %ace "late allo)s
customer to install teir o)n extension
)irin$ or )ire directly into e4ui"ment
6nly suitable %or internal use
#emo2able %ace "late allo)s customer to
"ro2e i% %ault lies on 6"enreac net)or0 or
o)n )irin$
(!,:B 3%ront5
2#

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Flexible Demarcation An Industry Guide

Flexible Demarcation An Industry Guide Issue 1.0, 1/12/11

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