Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
--1
!"#$ &'( &)*+,( -./ 0)1-/1- ), -.+2 34+*/ 5/0'42/ ), '1( +&67)8/&/1- )7 '**+-+)1 9+-.)4- '1( 1)-+0/: ;./
67)*40-2 &'( .'8/ 2)&/ *+,,/7/10/2 ,7)& -./ ,410-+)1'<+-( 97+--/1 +1 -.+2 34+*/ '00)7*+13 -) -./ .'7*9'7/
7/8+2+)1 )7 2),-9'7/ 8/72+)1
2$#3+,#
This guide covers oll lhe focililies presenled by DS Series syslens, which con be used lo
neel your doily connunicolions requirenenls.
lll lhe feolures in lhis guide, con be used eosily lhrough ony lelephone sel.
We reconnend you lo reod lhis guide lhoroughly in order lo be fonilior oll lhe feolures of
your PlBX.
We hope you will en|oy using your PlBX.
Korel Fleclronics
4+56# 73 ,784#84!
SYSTEM FEATURES......................................................................................................................1
Definition:.............................................................................................................................. 1
Structure of the System: ....................................................................................................... 1
Dial Tones and Hook Flash: ................................................................................................. 1
Internal dial tone: .............................................................................................................. 1
CO dial tone: ..................................................................................................................... 1
Ring back tone: ................................................................................................................. 1
Busy tone: ......................................................................................................................... 2
Special dial tone:............................................................................................................... 2
Error tone: ......................................................................................................................... 2
Hook flash: ........................................................................................................................ 2
Definitions............................................................................................................................. 3
Extension (Internal line): ................................................................................................... 3
Extension number (Internal line number): ......................................................................... 3
Operator: ........................................................................................................................... 3
Hotel Room: ...................................................................................................................... 3
External number:............................................................................................................... 3
Line number: ..................................................................................................................... 3
ACD: ................................................................................................................................. 3
Service Explanations: ....................................................................................................... 3
THE SERVICES RELATED TO USERS............................................................................................5
THE CALL INITIATION SERVICES...................................................................................... 5
Internal Call: ...................................................................................................................... 5
Line Call (9):...................................................................................................................... 6
Selective Line Access: ...................................................................................................... 6
Marked Call (790): ............................................................................................................ 7
Account Coded Call (797): ................................................................................................ 8
Forced Account Coded Call (797):.................................................................................... 8
Changing Forced Account Code Password (7352): ........................................................ 10
Last Number Redial (60): ................................................................................................ 10
Private Pool Entry (84): ................................................................................................... 10
Calling from Private Pool (6): .......................................................................................... 11
Calling from Common Pool (3):....................................................................................... 11
Last Number Auto-dial (770): .......................................................................................... 12
Private Pool Auto-dial(77): .............................................................................................. 13
Common Pool Auto-dial(78):........................................................................................... 14
Line Flash (#60): ............................................................................................................. 15
Line Transfer to an Extension (839):............................................................................... 16
Line Transfer to Extension on Hold................................................................................. 17
Selective Line Transfer to Extension on Hold ................................................................. 17
Conference: .................................................................................................................... 17
Conference - For IP Extensions: ..................................................................................... 19
Multiple Conference (734):.............................................................................................. 19
Handling Multiple Conference Participants (#7350 / #7351) : ......................................... 20
Answering Second Call (#7350) : ................................................................................... 21
THE CALL ANSWERING SERVICES................................................................................ 22
Answering an Incoming Call: .......................................................................................... 22
Selective Call Pick Up (82): ............................................................................................ 22
Busy Call Pick Up (43): ................................................................................................... 22
Group Call Pick Up (5): ................................................................................................... 23
Group External Call Pick Up (42): ................................................................................... 23
THE OTHER CALL CONTROL SERVICES....................................................................... 24
Call Hold: ........................................................................................................................ 24
Call Transfer: .................................................................................................................. 25
Serial Transfer (#8): ........................................................................................................ 26
Call Park (#4): ................................................................................................................. 27
Call Park - For ISDN BRI/Digital/IP Extensions (#47): .................................................... 27
Retrieving a Call Parked through Ones Own Phone (44):.............................................. 28
Retrieving a Call Parked through Another Phone (45): ................................................... 28
Retrieving a Parked Line (45): ........................................................................................ 28
Intrusion (0): .................................................................................................................... 29
Intrusion in Selective Line Access (0): ............................................................................ 29
Discarding Third Party After Intrusion (0):....................................................................... 30
Call Back (81): ................................................................................................................ 30
Camp On:........................................................................................................................ 31
Line Drop (798): .............................................................................................................. 31
Busy Extension Signalling (9): ........................................................................................ 31
Line-Line Connection (#69 or #63): ................................................................................ 32
Line Voice Level Control (66 / 67):.................................................................................. 33
Transmitting Ring Signal to Local-Battery Telephones (#76): ........................................ 34
Hot Line........................................................................................................................... 34
THE CALL FORWARDING SERVICES ............................................................................. 35
Follow Me (85): ............................................................................................................... 35
Remote Follow Me (865):................................................................................................ 36
Follow Me No Answer / Busy (866):................................................................................ 37
Follow Me Secretary Mode (89): ..................................................................................... 38
Executive-Secretary Service (888): ................................................................................ 39
THE PASSWORD SERVICES ........................................................................................... 40
Password Define(836): ................................................................................................... 40
Changing Password (836): ............................................................................................. 40
Telephone Lock (837): .................................................................................................... 41
Password Dialing: ........................................................................................................... 42
Phone Lock Level (73125) : ............................................................................................ 43
Password-Protected Line Access (799): ......................................................................... 44
Remote Line Access: ...................................................................................................... 44
Remote Forced Account Coded Call: ............................................................................. 46
OTHER USER SERVICES................................................................................................. 47
Parallel Ringing / Tone on Busy (835): ........................................................................... 47
Reminder Service (8380): ............................................................................................... 47
Do Not Disturb (831): ...................................................................................................... 48
Room Monitoring Service (8385): ................................................................................... 49
Paging (867): .................................................................................................................. 50
PBX Group Log-In / Log-Out........................................................................................... 51
Pager Activation (741): ................................................................................................... 51
Headset User (742):........................................................................................................ 52
Background Music (743): ................................................................................................ 53
CLIR (7450): ................................................................................................................... 53
Door Opener (100): ......................................................................................................... 54
Extension Physical Address Query (73122) ................................................................... 54
Ring Test (73124): .......................................................................................................... 55
THE SERVICES RELATED TO THE OPERATOR...........................................................................5
Date Setting (833): .......................................................................................................... 56
Time Setting (832): ......................................................................................................... 56
Common Pool Entry(834): .............................................................................................. 57
Night Mode (879): ........................................................................................................... 57
Wake-Up Service (8388):................................................................................................ 58
Group Wake-Up Service (8389):..................................................................................... 59
Message Waiting on the Operator (740): ........................................................................ 60
Restoring the System Parameters (744):........................................................................ 60
THE SERVICES RELATED TO HOTEL ROOMS.............................................................................1
Hotel Room Cleanness Status Notification (730):........................................................... 61
Changing Hotel Room Usage Status (730):.................................................................... 62
Hotel Room Query (7311): .............................................................................................. 62
Group Hotel Room Query (7319): ................................................................................... 63
Check-in/Check-out (732): .............................................................................................. 64
Meet Me Service (738):................................................................................................... 65
Minibar Account (733): .................................................................................................... 66
THE SERVICES RELATED TO REPORTING.................................................................................7
Deleting a Record from the Call Record Listing (8765): ................................................. 67
Call Record Listing of a Specific Extension (8766): ........................................................ 67
Call Record Listing (8767): ............................................................................................. 68
Resetting the Call Record Counter (8769): ..................................................................... 68
Total Cost Listing (8764): ................................................................................................ 69
Night Guard Code (869):................................................................................................. 69
EXAMPLES OF TAKEN REPORTS................................................................................... 70
Call record listing examples: ........................................................................................... 70
Example of transferred call: ............................................................................................ 71
Summary information example listed as the result of total cost query: ........................... 71
Night Guard code example: ............................................................................................ 71
Reminder or wake-up message examples:..................................................................... 71
Hotel room query message examples: ........................................................................... 72
Message example in case of check-in: ........................................................................... 73
Message example in case of check-out: ......................................................................... 73
Account code query example:......................................................................................... 73
THE SERVICES RELATED TO THE VOICE MAIL BOXES.............................................................7/
Temporary Absent Message (8648): .............................................................................. 74
Permanent Absent Message (737): ................................................................................ 75
Leaving a Message to an Extension (82):....................................................................... 76
Listening to New Messages (8646):................................................................................ 77
Listening to Entire Messages (8645): ............................................................................. 78
Listening to New Messages Remotely (8640): ............................................................... 79
Listening to All Messages Remotely (8641):................................................................... 80
Leaving Message by the Help of Operator (6): ............................................................... 81
Reminder Service with Message (8384): ........................................................................ 81
Permanent Reminder Service with Message (8387):...................................................... 82
Erasing the Entire Messages (7561):.............................................................................. 83
Recording Conversation (#7571) : .................................................................................. 83
THE SERVICES RELATED TO THE DIRECT INWARD SYSTEM ACCESS (DISA) ........................85
Leaving Message to an Extension through the DISA Line: ............................................. 85
Listening to the Messages through the DISA Line (8646): ............................................. 85
! !#$%#& '&#$(& )*%+#
1
SYSTEM FEATURES
9:;<;=;><?
DS series syslens ore nodulor digilol lelephone exchonges, which con be eosily exponded,
lhonks lo lheir nodulor ond flexible slruclures, ond whose iniliol configurolion con be
nodified ond inproved in line. l essenliolly fulfills needs of nediun ond lorge-scole
enlerprises.
!=@AB=A@9 >: =C9 !DE=9F?
DS series exchonges consisl of power circuils, o cenlrol processor, o conlrol unil, l0D
syslen, exlension, line ond nelwork conneclion cords, logelher wilh lheir line conneclion
cords, which ore oll nounled in o nelol chossis. The syslen con be used wilh ony slondord
phone sel, in oddilion lo lhe speciol feolure lelephone sels lhol ore nonufoclured especiolly
for il.
l is possible lo connecl peripherol unils lo lhe exchonge such os onswering nochines,
wireless lelephone sels, fox, dolo lerninols ond nodens. Pleose coll your oulhorized
reseller for deloiled infornolion.
;GH 4><9E G<I J>>K 3HGEC?
There is infornolion below, oboul lhe foclory defoull lones of lhe syslen ond lheir
slruclures. Durolions of lhose lones con be chonged lhrough lhe ldnin progron upon wish.
%<=9@<GH I;GH =><9?
ln exlension receives lhis lone, which consisls of o conlinuous signol ol o single frequency
when lhe hondsel is lifled. The lone indicoles lhol one con diol nunbers for ony oclion.
Meonwhile, if lhe lulo-dioler or Follow Me is oclive, lhen lhe lone shifls lo onolher lone wilh
double frequency.
,7 I;GH =><9?
ln exlension receives lhis lone upon occessing o line. ln exlernol nunber con be dioled
ofler receiving lhe lone.
$;<L MGBK =><9?
This lone is received when on exlension colls onolher exlension ond if lhol exlension is nol
busy ol lhe nonenl. l is in lhe forn of one ringing. The lone is differenl in one of lhe
following coses.
- f lhe colled exlension hos oclivoled lhe Follow Me funclion, lhe lone chonges lo o
double-frequency one.
- f lhe colled exlension hos lefl his lelephone off-hook, lhe ringing lone is differenl.
- f lhe colled exlension hos oclivoled Do Nol Dislurb focilily ond his lelephone is nol
ringing ol oll due lo syslen progronning, lhe ringing lone is differenl.
! !#$%#& '&#$(& )*%+#
2
5AED =><9?
This is lone is in lhe forn of shorl ringings, which indicoles lhol lhe colled exlension or lhe
exlernol nunber is busy ol lhe nonenl. This lone is differenl if lhe colled exlension hos lefl
his lelephone off-hook .
!N9B;GH I;GH =><9?
The speciol diol lone rings conlinuously like lhe diol lone, bul il is deeper. l indicoles lhol
lhe exlension hos olreody pul onolher exlension or o line on hold ol lhe nonenl. 0ne
receives lhe speciol diol lone upon noking hook flosh during o conversolion wilh on
exlension or line. The exlension who hos received lhis lone con go bock lo lhe conversolion
by noking hook flosh ogoin or s/he con noke use of services lhol ore ovoiloble upon
receiving lhe speciol diol lone, such os infornolion service. l is slill possible lo go bock lo
lhe conversolion by noking hook flosh ogoin, ofler loking such oclions.
#@@>@ =><9?
This lone is in lhe forn of lhree shorl lones ond one long lone ond il should nol be confused
wilh lhe busy lone. The lone indicoles lhol on erroneous oclion hos been loken by lhe
exlension or lhol exlension hos lefl his lelephone off-hook for 15 seconds.
J>>K :HGEC?
This oclion is loken for pulling lhe line, lhrough which o conversolion is loking ploce, on hold
during lhe conversolion. You need lo press your phone`s hook swilch for o shorl while, for
oboul 1OO-OO nilliseconds lThis durolion con be chonged lhrough progronning.I ond lhen
releose il in order lo noke hook flosh. The Flosh or R keys on sone phones con olso be
used for noking hook flosh. Moreover, sone exlensions wilh DTMF llone diolingI phones con
be given lhe oulhorizolion lo noke hook flosh by pressing lhe # key, lhrough
progronning.
! !#$%#& '&#$(& )*%+#
3
9:;<;=;><E
#O=9<E;>< P%<=9@<GH H;<9Q?
0wners of lhe phones lhol ore connecled lo lhe exchonge.
#O=9<E;>< <AFM9@ P%<=9@<GH H;<9 <AFM9@Q?
The inner-exchonge phone nunber lhol nusl be dioled lo coll onolher phone, which is olso
connecled lo lhe sone exchonge. Fxlension nunbers begin wilh 111O by defoull ond of four
digils for oll exlensions.
7N9@G=>@?
0wner of lhe firsl phone lhol is connecled lo lhe exchonge. ls phone nunber is 111O by
defoull. The operolor con perforn sone speciol operolions in oddilion lo lhe enlire
operolions lhol con be done by olher exlensions.
J>=9H $>>F?
The exlension who hos been given oulhorizolion for sone exlro feolures, yel who hos olso
been reslricled for sone olher feolures, lhrough progronning.
#O=9@<GH <AFM9@?
The 00 nunber lhol will be dioled ofler occessing lhe lines of lhe exchonge whenever on
oulgoing coll is lo be node.
6;<9 <AFM9@?
The line nunber of lhe exchonge lo be dioled, if on exlension wishes lo enploy o specific line
for noking on oulgoing coll. l is of four digils by defoull.
+,?
f lhe exchonge hos been equipped wilh lhe F\M2OOL cord, lhen l0D is lhe syslen lhol
nokes oulonolic coll dislribulion llulo ollendonlI in order lo provide for lhe exlernol collers
fosler occess of lhe exlensions.
!9@R;B9 #ONHG<G=;><E?
The services hove been described bolh in synbolic piclures ond in lexl lhol exploins lhe
oclions lo be done slep by slep, wilhin lhis guide. ls con be seen, lhe losl sleps of sone
services hove been sloled os Lislen lo lhe inlernol diol lone. n lhol slep, lhe exlension who
receives lhe inlernol diol lone con eilher hong up or con slorl using onolher service if s/he
wishes.
The service noy nol work os desired, if one or nore of lhe sleps hove been skipped or nol
conpleled, which ore in lhe explonolion lisl. n cose lhe service does nol work, even if lhe
! !#$%#& '&#$(& )*%+#
/
enlire sleps hove been conplelely followed, lhen lhe source of lhe lrouble con be seorched
by lhe help of lhe explonolions in lhe Noles seclion. Pleose opply lo your oulhorized
reseller if o solulion connol be reoched lhrough lhe Noles seclion, eilher.
Moreover, considering lhe services ending wilh lhe slolenenl. G Reploce lhe hondsel,
if lhe exlension possesses oulhorizolion lo use lhe
*
key lopply lo lhe Syslen Supervisor
for lhol oulhorizolionI, s/he con reolize lhe sone operolion by pressing lhe
*
key, insleod
of replocing lhe hondsel. Besides, lhe exlension will direclly receive lhe inlernol diol lone
ond will be oble lo noke use of ony olher service s/he wishes.
Likewise, considering lhe coses when lhe exlension needs lo noke A Hook flosh , if
lhe exlension possesses oulhorizolion lo use lhe
#
key lopply lo lhe Syslen Supervisor for
lhol oulhorizolionI, s/he con noke hook flosh by pressing lhe
#
key, insleod of pressing
lhe hook swilch for o shorl while.
! !#$%#& '&#$(& )*%+#
5
THE SERVICES RELATED TO USERS
n lhis chopler, feolures reloled lo lhe usoge of your exchonge hove been exploined. Pleose
definilely reod lhis seclion in order lo ulilize your exchonge effeclively.
The nunbering syslen of your exchonge is of four digils by defoull l111O...I, bul il con be
chonged by lhe Syslen Supervisor lhrough flexible nunbering upon wish.
The feolures below con be used by on exlension wilh ony slondord phone sel.
ls con be seen in lhe following porls of lhe guide, severol feolures hove been presenled in
order lo solisfy leleconnunicolion needs of users eosily. Mosl of lhose services con be
exploiled by dioling o reloled code lhrough phone. n oddilion lo lhol, Korel hos developed
severol feolure lelephone sels lLT2OO, FT2O, elc.I ond DSS nodules lDSS2OOF, DSS2OOF,
DSS2O elc.I in order lo focililole occessing such services. Users lhol loke odvonloge of Korel
feolure lelephone sels or DSS unils con perforn sone oddilionol operolions lhol olherwise
could nol be perforned lhrough slondord lelephone sels, os well os lhey con ulilize such
services lhrough pressing o single key or lhrough lhe help of nenu nessoges. Such feolures
hove been exploined in lhe guides of lhe reloled lelephone sel or lhe DSS unil.
4J# ,+66 %8%4%+4%78 !#$*%,#!
%<=9@<GH ,GHH?
! #$%&$ '# ()*& )! +!'&$!), -),,.
H
Lifl lhe hondsel ond heor lhe inlernol diol lone.
B
Diol lhe nunber of lhe exlension you wonl lo coll.
F
Heor lhe ring bock lone.
E
Moke lhe conversolion when lhe exlension onswers.
G
Terninole lhe conversolion by replocing lhe hondsel when il is over.
/#'&0.
1. n lhe Heor lhe ring bock lone slep, in cose you receive lhe busy lone, insleod of lhe
ring bock lone, if you woil wilhoul honging up, lhen you will receive lhe ring bock lone os
soon os lhe busyness of lhe colled exlension is over. You will be oble lo noke lhe
conversolion upon lhe exlension onswers.
2. n lhe Heor lhe ring bock lone slep, in cose you receive lhe busy lone, insleod of lhe
ring bock lone, you con noke use of lhe 0oll Bock service by dioling 81, before honging
up. Whenever lhe busyness of lhe colled exlension is over, following her/his hong-up,
your phone will ring. When you lifl lhe hondsel, lhe olher exlension`s phone will slorl lo
ring ond lhe conversolion will begin os soon os s/he onswers.
! !#$%#& '&#$(& )*%+#
3. n lhe Heor lhe ring bock lone slep, if lhe colled exlension does nol onswer, while you
ore heoring lhe ring bock lone, you con noke use of lhe 0oll Bock service by dioling 81,
before honging up. When lhe exlension lifls ond lhen reploces lhe hondsel for sone
reoson loler, your phone will ring. When you lifl lhe hondsel, lhe olher exlension`s phone
will slorl lo ring ond lhe conversolion will begin os soon os s/he onswers.
6;<9 ,GHH PSQ?
When you use lhis feolure of your exchonge, il will ossign lhe firsl ovoiloble line lo you,
slorling fron lhe firsl one. By lhis woy, you con reoch ony exlernol nunber you wish by
occessing on idle line.
! #$%&$ '# ()*& ) ,+!& -),,.
H
Lifl lhe hondsel ond heor lhe inlernol diol lone.
9
Diol .
F
Heor 00 diol lone.
B
Diol lhe exlernol nunber you wonl lo coll.
E
Moke lhe conversolion when lhe olher porly onswers.
G
Terninole lhe conversolion by replocing lhe hondsel when il is over.
/#'&0.
n lhe Heor 00 diol lone slep, if you receive lhe busy lone, you con noke use of lhe 0oll
Bock service by dioling 81, before honging up. Moreover, lhol line will be connecled os soon
os il is ovoiloble, if you woil wilhoul honging up.
!9H9B=;R9 6;<9 +BB9EE?
You con loke odvonloge of lhis feolure, if you wonl lo noke on exlernol coll lhrough o specific
line you will choose, insleod of ony ovoiloble line lhol will be ossigned by lhe exchonge. For
exonple. By lhis woy, you con occess o 0SM golewoy device lhol is connecled lo your
exchonge ond noinloin less coslly 0SM colls.
! !#$%#& '&#$(& )*%+#
7
! #$%&$ '# ()*& )! &1'&$!), -),, #2&$ ) 03&-+4+- ,+!&.
H
Lifl lhe hondsel ond heor lhe inlernol diol lone.
B
Diol lhe nunber of lhe line you wonl lo occess.
F
Heor 00 diol lone.
B
Diol lhe exlernol nunber you wonl lo coll.
E
Moke lhe conversolion when lhe olher porly onswers.
G
Terninole lhe conversolion by replocing lhe hondsel when il is over.
/#'&0.
n lhe Diol lhe nunber of lhe line you wonl lo occess slep, if you receive lhe busy lone, you
con noke use of lhe 0oll Bock service by dioling 81, before honging up. Moreover, lhol line
will be connecled lo you os soon os il is ovoiloble, if you woil wilhoul honging up. f you
receive lhe error lone, eilher lhe line you ore lrying lo occess is oul of service, or you do nol
hove oulhorizolion lo occess lhol line.
TG@K9I ,GHH PUS-Q?
You con nork sone of your colls in coll record lisling by noking use of lhis feolure, so lhol
loler you con do severol operolions reloled lo lhen. This feolure is especiolly useful for
dislinguishing business ond privole colls fron eoch olher.
! #$%&$ '# ()$* '5& ,+!& -),, +! -),, $&-#$% ,+0'+!6.
H
Lifl lhe hondsel ond heor lhe inlernol diol lone.
7 9 0
Diol 7O.
F
Heor 00 diol lone.
B
Diol lhe exlernol nunber.
E
Moke lhe conversolion when lhe olher porly onswers.
G
Terninole lhe conversolion by replocing lhe hondsel when il
is over.
! !#$%#& '&#$(& )*%+#
8
/#'&0.
Morked 0olls ore designoled by lhe chorocler M in Nel-0M oulpuls ond by lhe phrose
Morked in seriol prinler oulpuls.
+BB>A<= ,>I9I ,GHH PUSUQ?
You con group your exlernol colls by defining cerloin occounl codes lhrough lhis feolure.
Loler on, you con do operolions reloled lo lhe records of lhose colls by lhe help of lhose
codes. For exonple. 0olls con be grouped bosed on occupolions of lhe colled persons such
os lowyers, doclors elc.
! #$%&$ '# -#%& '5& ,+!& -),, +! '5& -),, $&-#$% ,+0'+!6.
H
Lifl lhe hondsel ond heor lhe inlernol diol lone.
7 9 7
Diol 77.
B
Diol lhe occounl code lOO1..I.
F
Heor 00 diol lone.
B
Diol lhe exlernol nunber.
E
Moke lhe conversolion when lhe olher porly onswers.
G
Terninole lhe conversolion by replocing lhe hondsel when il is
over.
/#'&0.
1. lccounl 0oded 0olls ore designoled by lhe choroclers lnnn in Nel-0M oulpuls ond by
lhe phrose lccounl 0oded lnnnI in seriol prinler oulpuls, where nnn is lhe occounl
code in lhe ronge OO1-.
2. f lhe phone sel lhrough which lhol feolure will be used is locked, lhen o possword is
requesled ofler lhe occounl code.
3>@B9I +BB>A<= ,>I9I ,GHH PUSUQ?
Thonks lo lhis feolure, you con noke exlernol colls lhrough ony phone sel ol olher locolions
wilhin your own oulhorizolion level using your own code ond possword lhol hove previously
been defined lhrough progronning, so lhol lhe conversolion is norked in lhe coll record
lisling ond ils cosl is reduced fron your pulse price occounl.
! !#$%#& '&#$(& )*%+#