EDF Energy Standard Variable Tariff Prices

6 7
Electricity prices are shown in the rst table below.

To nd your prices, look in the left-hand column and
choose your supply area (please see the supply area
map to help identify your area). Once youve found
your supply area, look along the right until you are in
the relevant column for the meter that applies to you
(Standard, Economy 7 or Economy 10).
Gas prices are in the second table below. The prices are
the same for all areas.
Rates are shown with and without VAT. They include a
daily standing charge and the relevant unit rates (kWh).
We explain the rates in more detail in the notes section
opposite.
Standard (Variable) Credit and Direct Debit prices
Electricity prices
(see notes A, B)
Standard meter
1
Economy 7 meter
2
Economy 10 meter
3
Daily Unit Daily Day Night Daily Day Economy
Standing Rate Standing Rate Rate Standing Rate Unit Rate
Charge
4
(kWh) Charge
4
(kWh) (kWh) Charge
4
(kWh) (kWh)
Gas prices (see notes A, B)
Supply area
(See map on page 5)
All areas
26.25p
25.00p
4.245p
4.042p
Unit rate (kWh) Daily standing charge
4
Standard meter
With Vat
Without Vat
Standard (Variable) - extra charges, discounts and notes
All prices are correct at time of publication (November 2013). For more details on the tariff, please call us free on
0800 096 9000.
Extra charges and discounts
A. Customers paying by monthly fixed amount Direct Debit will receive a 6% discount on their energy Charges. Currently we will take
this discount off their energy bill in line with how often we send bills. We work out this discount before any other discounts and VAT
are applied. We can change how this discount is applied in the future, including by providing an equivalent discount by giving you an
equivalent refund on the standing charge and an equivalent discount on the unit rate price.
B. A dual-fuel customer will also receive a dual-fuel discount of 8.40 (8 before VAT) each year, no matter what payment method
they use. We work this out each day and pay it to the customers energy bill as part of the dual-fuel customers bill in line with how
often we send bills.
C. If you are responsible for making payments under a Green Deal Plan, we will collect those payments from you using the same
payment method as you use to pay for your energy.
Notes
Some of these prices have been rounded. In some instances, more decimals may be shown on your bill. Prices are shown with or
without VAT. We will charge VAT at the rate which applies for residential energy supplies. This is currently 5%.
The charges in this leaflet are only available for supplying electricity and gas to continuously occupied premises used only or mainly
for domestic purposes within the areas defined on page 5.
The dual-fuel and monthly Direct Debit discounts only apply to tariffs within this leaflet. The dual-fuel discount applies if you have a
supply of electricity and gas under an EDF Energy domestic supply contract.
You will not receive the discount for any period where you do not have both supplies (for example, if the supply of one fuel has not
begun or the supply of one fuel ends but the supply of the other fuel continues).
1
Standard meter - This is the most common type of meter for electricity and gas. These meters display your consumption either using a mechanical
clock, digital display or dial.
2
Economy-7 meter - Also known as E7, this is a two-rate meter for electricity (day and night - providing a cheaper rate seven hours a night which can
provide savings on your account). These meters are often installed in properties without a gas connection and so the heating and hot-water
supplies depend on electricity (for example, storage heaters). Night kWh will be supplied for a total of seven hours, typically between 10pm and
8am (actual times set by the local network operator) and these will be charged at the night kWh rate. All other kWh will be charged at the day kWh
rate. Please contact us if you need to find out your specific off-peak times.
3
Economy-10 kWh hours will be supplied for three hours between 12pm and 4pm and for seven hours between 7pm and 5am (actual times set by the
local network operator) and are charged off the Economy kWh rate. The Economy-10 tariff is currently not available to new customers. For further
details on tariff information, please call us free on 0800 096 9000. (We may monitor or record calls to this number as part of our customer-care
programme. 0800 calls are free from UK landlines, other network operators may charge different amounts.)
4
The daily standing charges (where shown) are due each day and per meter whether or not you use any electricity or gas at your premises as supplied by
EDF Energy.
East Midlands
With Vat 18.90p 13.86p 18.90p 16.77p 6.07p 18.90p 16.49p 7.67p
Without Vat 18.00p 13.20p 18.00p 15.97p 5.78p 18.00p 15.70p 7.30p
Eastern
London
Midlands
North East
With Vat 18.90p 14.09p 18.90p 17.31p 6.27p N/A N/A N/A
Without Vat 18.00p 13.41p 18.00p 16.48p 5.97p N/A N/A N/A
North Scotland
North Wales With Vat 18.90p 15.02p 18.90p 18.72p 6.56p 18.90p 18.58p 7.63p
and Merseyside Without Vat 18.00p 14.30p 18.00p 17.82p 6.24p 18.00p 17.69p 7.26p
North West
South East
South Scotland
South Wales
South West
Southern
Yorkshire
9 8
Electricity prepayment prices
(see notes A, B)
Standard meter
1
Economy 7 meter
2

Daily standing charge
3
3
Day rate (kWh) Night rate (kWh)
East Midlands
With Vat 18.90p 13.86p 18.90p 16.77p 6.07p
Without Vat 18.00p 13.20p 18.00p 15.97p 5.78p
Eastern
With Vat 18.90p 13.90p 18.90p 15.81p 7.31p
London
With Vat 18.90p 14.23p 18.90p 17.29p 6.32p
Midlands
With Vat 18.90p 14.19p 18.90p 17.25p 6.24p
North East
With Vat 18.90p 14.09p 18.90p 17.31p 6.27p
North Scotland
With Vat 18.90p 15.30p 18.90p 19.39p 7.55p
North Wales With Vat 18.90p 15.02p 18.90p 18.72p 6.56p
and Merseyside Without Vat 18.00p 14.30p 18.00p 17.82p 6.24p
North West
With Vat 18.90p 14.33p 18.90p 17.32p 6.49p
South East
With Vat 18.90p 14.37p 18.90p 17.60p 6.38p
South Scotland
With Vat 18.90p 14.09p 18.90p 16.98p 6.40p
South Wales
With Vat 18.90p 14.81p 18.90p 17.94p 6.30p
South West
With Vat 18.90p 15.19p 18.90p 18.03p 6.83p
Southern
With Vat 18.90p 14.27p 18.90p 17.10p 6.15p
Yorkshire
With Vat 18.90p 13.97p 18.90p 17.10p 6.14p
Supply area
(See map on page 5)
Gas prepayment prices (see note A)

All areas
26.25p
25.00p
4.245p
4.042p
3
Quantum (Prepayment) meter
Standard (Variable) Prepayment prices
Electricity prices are shown in the rst table below.
To nd your prices, look in the left-hand column and
choose your supply area (please see the supply area
map to help identify your area). Once youve found
your supply area, look along the right until you are in
the relevant column for the meter that applies to you
(Standard, Economy 7.)
Prepayment gas prices are in the second table below.
The prices are the same for all areas.
Rates are shown with and without VAT. They include a
daily standing charge and the relevant unit rates (kWh).
We explain the rates in more detail in the notes section
opposite.
Standard (Variable) - extra charges, discounts and notes
(prepayment)
All prices are correct at time of publication (November 2013). For further details on the tariff, if you are a Prepayment
customer, please call us free on 0800 015 1733.
Extra charges and discounts
A. A dual-fuel customer will also receive a dual-fuel discount of 8.40 (8 before VAT) each year, no matter what payment
method they use. We work this out each day and pay it to the customers energy bill as part of the dual-fuel customers bill
in line with how often we send bills.
B. An electricity bill saver discount is available to customers supplied by us in the South East, South West and London regions
with no mains gas supply and who have an active electricity account. You will receive a discount equivalent to 8.40 (8
before VAT) each year, which we will apply to your account in line with how often we send a bill.
Notes
Some of these prices have been rounded. In some instances, more decimals may be shown on your bill. Prices are shown
with or without VAT. We will charge VAT at the rate which applies for residential energy supplies. This is currently 5%.
The charges in this leaflet are only available for supplying electricity and gas to continuously occupied premises used only
or mainly for domestic purposes within the areas defined on page 5.
The dual-fuel and monthly Direct Debit discounts only apply to tariffs within this leaflet. The dual-fuel discount applies if
you have a supply of electricity and gas under an EDF Energy domestic supply contract.
You will not receive the discount for any period where you do not have both supplies (for example, if the supply of one
fuel has not begun or the supply of one fuel ends but the supply of the other fuel continues).
1
Standard meter - This is the most common type of meter for electricity and gas. These meters display your consumption either by a mechanical
clock, digital display or dial.
2
Economy-7 meter - Also known as E7, this is a two-rate meter for electricity (day and night - providing a cheaper rate seven hours a night which
can provide savings on your account). These meters are often installed in properties without a gas connection and so the heating and hot-water
supplies are depend on electricity (for example, storage heaters). Please note night kWh will be supplied for a total of seven hours, typically
between 10pm and 8am (actual times set by the local network operator) and these will be charged at the night kWh rate. All other kWh will be
charged at the day kWh rate. Please contact us if you need to find out your specific off-peak times.
3
The daily standing charges (where shown) are due each day and per meter whether or not you use any electricity or gas at your premises as supplied by
EDF Energy.
With Vat
Without Vat
10 11
Making a complaint
If weve let you down in any way, were here to help
you nd a solution. If youd like to make a complaint,
you can call our complaints team (8am to 5pm,
Monday to Friday) on 0800 051 1643 or, if calling
from a mobile, 0113 820 7292. Or, you can email us
at complaintresolutionmanager@edfenergy.com
or write to: Freepost RRYZ-BRTT-CBJS Complaint
Resolution Manager, Osprey House, Sowton Industrial
Estate, Exeter, EX2 7WN.
If youre still unhappy, you can email our
Customer Services Director Executive team at
CSDirector@edfenergy.com or write to Customer
Services Director, Freepost RRYZ-BRTT-CBJS, Osprey
House, Sowton Industrial Estate, Exeter, EX2 7WN.
If youre still not satised after following this process,
you can contact the Ombudsman Services: Energy on
0330 440 1624 (9am to 5pm, Monday to Friday) or
visit www.os-energy.org.uk for a free and
independent review of your concerns.
If the Ombudsman nds that we have not acted
correctly, they will make recommendations on how
we can put
this right.
This might include the following.
An apology or explanation
Compensation
Any other relevant action
To view our full procedure for handling complaints
or to nd out information on visiting one of our
business premises, go to
www.edfenergy.com/makingacomplaint
Citizens Advice Consumer Helpline
The Citizens Advice Consumer Helpline provides free,
independent, condential and impartial advice on
consumer issues. Visit www.citizensadvice.org.uk
or call the Citizens Advice Consumer Helpline on
0845 404 05 06.
Charges
Your prices are set out on pages 6 and 8. These prices are variable and can be changed at any time on 30 days notice. You
can terminate at any time by giving us notice. There are no early termination fees.
Direct Debit & Payment Scheme
If you pay by monthly direct debit well only review your payment amount in line with our direct debit rules. Theyre
available at www.edfenergy.com/directdebitrules, and form part of these key terms.
If you dont pay in line with your payment scheme we may end your contract or change your payment method and your
charges may change. Youll get 7 working days notice of this. If we make any other change to your disadvantage well tell
you and give you the chance to change supplier. Well explain what you need to do and when, at the time.
Discounts
If you pay by monthly Direct Debit well only review your payment amount in line with our Direct Debit rules. Theyre
available at www.edfenergy.com/directdebitrules, and form part of these key terms.
If you dont pay in line with your payment scheme your contract may end or change. This could result in a change to your
payment method and/or charges. Youll get at least 7 working days notice of this. If we make any other change to your
disadvantage well tell you and give you the chance to change supplier. Well explain what you need to do and when, at
the time.
Important Information (Principal Terms)
Every year we must publish details of the fuel sources we use to generate
our customers electricity. The information in the table belowcovers our two
active supply licences, EDF Energy Customers plc and British Energy Direct
Limited, for the period fromApril 2012 to March 2013. Our customers
electricity is sourced fromour own UK power stations, the wholesale energy
market and other independent power generators. We are a major supporter
of independent renewable generators.
Coal Gas Nuclear Renewable Other
C02
g/kWh
Radioactive
waste g/kWh
EDF Energys
fuel mix
17.0% 0.0% 73.7% 8.3% 1.0% 161 0.0066
Contribution to our
carbon emissions
96.4% 0.0% 0.0% 0.0% 3.6%
UK average
fuel mix
38.4% 27.7% 20.6% 11.3% 2.0% 470 0.0019
The gures for UK average fuel mix are provided by the Department of
Energy and Climate Change (DECC).
The fuel source and carbon emissions associated with generating your
electricity will vary, as seen in the table below, depending on the tariff or
product you are on. The table covers our supplies to both residential and
business customers.
Blue tariffs and products all residential Blue+ tariffs, Blue+Business, Blue for
Business and London 2012 Olympics & Paralympics (80%).
Renewable tariffs and products residential Green Tariff, Business First
Renewable, Renewable Business Saver, London 2012 Olympics & Paralympics
(20%) and tariffs specied in business customers contracts.
All other tariffs and products tariffs not referred to as Blue or Renewable.
For more information on tariffs and products, go to our website at
edfenergy.com/fuelmix
The low-carbon electricity that we buy for Blue or Renewable tariffs and
products is supplied into the National Grid. Customers receive that electricity
through the National Grid, not directly fromlow-carbon generators.
Coal Gas Nuclear Renewable Other C02 g/kWh
Radioactive
waste g/kWh
Blue 0.0% 0.0% 100.0% 0.0% 0.0% 0 0.0090
Renewable 0.0% 0.0% 0.0% 100.0% 0.0% 0 0.0000
All other 18.1% 0.0% 74.6% 6.3% 1.0% 171 0.0067
EDF Energys fuel mix
per tariff or product
Our fuel mix
Direct Debit Rules
Direct Debit is an easy way to pay for your energy and
helps you budget for your bills. Its good value too
because youll either benet from a 6% direct debit
discount or a lower unit rate for your energy.
Budget Direct Debit
To pay using our Budget Direct Debit plan we rst need
to agree a xed amount to cover your energy costs.
Reviewing your Direct Debit payments
How often we review your monthly payment
We review your direct debit at least once every twelve
months. We might review your amount sooner if we
receive a meter reading or you request it, but this isnt
guaranteed.
How your annual Direct Debit review works
When we review your monthly payment amount, well
estimate the cost of your energy consumption up to the
date of your next annual review, which will be shown
on your bill. This estimate will be based on the energy
youve used in the past (with adjustments for typical
weather patterns), current energy prices and any other
factors like existing debt on your account.
Why your Direct Debit amount might change
After weve completed the review, if your Direct Debit
needs to increase or decrease by more than 5%, to
cover your estimated annual energy cost, well let you
know and make the necessary changes. We do this
so that your payments dont change too often. This
percentage may change from time to time, but youll
always be able to nd the latest details on our Direct
Debit pages.
How any credit or debt is reconciled?
After weve completed your annual review, if we nd
your account is in credit by more than 75 and this is
based upon an actual reading, well refund you. If your
account is in debt we will usually update your monthly
payment amount. In exceptional circumstances we
may collect the full amount you owe from your bank
account. In these cases well try to get in touch at least
12 working days in advance.
If you want to pay your amount
in full Direct Debit Whole Amount
Monthly/Quarterly
How it works
Every month/three months youll get a reminder from
us asking you to read your meter or pay your regular
payment amount
If you give a valid meter reading by the date requested
well use this to send you a bill for the amount well
collect from your account for that month/quarter. So
you can be sure youre paying for your actual use.
Well also check your regular payment amount to
make sure its set correctly and that youre paying for
what you use.
If you dont give us a reading, well ask you to pay
a Regular Payment Amount which is calculated by
working out how much energy we expect you to use
in a year and dividing this into 12 equal payments. We
look at any meter readings youve sent us or weve
taken for you if a meter reader visits your property
for example. If you have less than two meter readings
for your account we will look at the size of your home
and how you use your energy to make sure youre
paying the right amount.
If you change your tariff well check that your regular
payment amount is set correctly.
If you dont send us a meter reading well collect the
amount shown on the regular payment amount.
You receive an annual statement showing how much
energy youve used over the year and how much
youve paid.
You can provide us with meter readings online or
through our no queue telephone service any time
you like. Just call 0800 015 1736. Youll also be able
to pay the revised amount of the bill straightaway.

EDF Energy Standard Variable Tariff Prices

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6 7

Electricity prices are shown in the rst table below.

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