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Improving practice
efciency through
tax innovation
Books & Print Online Software Fee Protection Advice Lines Consultancy CPD
Books & Print Online Software Fee Protection Advice Lines Consultancy CPD
CCH Auto: Improving practice efciency through tax innovation 1
Improving the tax process
Think of all the steps that you and your staff have to go through when preparing a clients tax return, from
receiving a bundle of unsorted papers or a bunch of emails to submitting an approved tax return.
These steps form a process and, like any process, there are opportunities to make it more efcient:
Data collection How can you encourage your clients to give you more, and better quality, information?
Could they use email? How about a secure area on your rms website?
Data entry Is it possible to reduce the amount of data entry your staff have to perform? Can information
be extracted from purely electronic sources, like PDFs and scanned documents?
Data review What steps do you take to check the information thats been entered, before asking your clients
to approve the return? What more could you do?
Data submission How often are returns rejected by HMRC because of incomplete or inconsistent data?
Can rejection rates be reduced?
CCH offers a range of tools to streamline and improve every aspect of the tax process. By making each step more efcient
and by eliminating the potential for errors, we help to make the entire process simpler, easier and faster. Your staff spend
less time dealing with mundane admin and more time doing the things that can really make a difference, to both your
clients and your own practice.
In this document well be concentrating on just one of these tools: CCH Auto, recently shortlisted for Best Technological
Innovation in the annual Taxation Magazine awards.
CCH Auto: Improving practice efciency through tax innovation 2
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Source: CCH estimate based on client interviews (May 2010)
What is CCH Auto?
For an average personal tax return, about 80% of the chargeable value is spent simply identifying and sorting source
documents, extracting information and manually typing it in.
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Until now this monotonous, low value work has been unavoidable. Its a process that hasnt fundamentally changed since
the rst computerised tax systems for accountants were launched in the UK in the 1980s. Clients send in their papers so
that their accountant can sift through them, page by page, nding and highlighting relevant gures and typing these one
by one into their tax preparation software.
CCH Auto changes everything.
Starting with either paper documents or electronic les, CCH Auto automates the entire process of collating documents,
creating a client le, identifying and extracting tax-related information and completing the tax return. It eliminates most
manual data entry and it simplies the review process.
CCH Auto is clearly a major innovation in tax technology. In a sense, accountants didnt know they needed it because they
had no idea it was possible (and nor did we until we tried!). But once they have seen CCH Auto in action for themselves,
understood its potential and realised what it can do for their practice, their enthusiasm is genuine and obvious. As one of
our clients put it Tax returns, dare I say it, are fun to prepare now. Thats certainly an innovation!
Recognising the importance of CCH Auto and its impact on the way in which tax work is performed in the UK, in March
2012 the software was shortlisted for Best Technological Innovation in the prestigious annual Taxation Magazine awards.
The winner will be announced in May.
Since then over 25 sales have been made and many other rms have expressed interest and seen demonstrations of the
software. The overwhelming response has been positive and when people see for themselves the automatic posting of
gures extracted from paper or softcopy originals, the single most common reaction is somewhere between amazement
and disbelief, as our case study demonstrates. CCH Auto is certainly creating a buzz!
Notwithstanding its early success, Version 1.0 was always seen as the starting point rather than an end in itself and
CCH Auto has undergone continual development since then, focusing on three areas:
Increasing the number of form types that are recognised
Enabling the software to recognise and learn new forms for itself
Optimising recognition rates for extracted data.
Throughout this process weve been driven by what our clients want and were very fortunate to have had their
full involvement.
Click here for details
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CCH is a trading name of Wolters Kluwer (UK) Limited. Registered in England and Wales, No 450650. Registered Ofce: 145 London Road, Kingston upon Thames KT2 6SR, UK.
Wolters Kluwer (UK) Ltd is authorised and regulated by the Financial Services Authority for general insurance business.
Want to know more?
For more information about CCH Auto
or any of the other CCH products
and services:
Call: 0844 561 8181
Email: cchsoftware@wolterskluwer.co.uk
Visit: www.cch.co.uk/software