Contain

Revenue
Leakage
Contain
Revenue
Leakage
Automated
Pre-bill Auditing Solution
A UNIQUE
ONE-OF-A-KIND
SOLUTION
TSP
Revenue leakage
Bill-run delays
Subscriber
Dissatised Customers
Customer Churn
Impacted
Stakeholders Manual auditing of Bills
Small sample size for audit due
to 48-hr time constraint
Conguration issues in bill plan
Process related issues in timely
connection/disconnection of VAS/discounts %

-
$
Possible Revenue Leakage Sources
that arrests revenue leakage and
increases customer satisfaction
through accurate bills thereby
increasing telecom operators brand
value.
uniserve Assure | 2
An Automated
Pre-Bill Audit System
Stringent Regulatory
Penalities
Bad Press
NEWS
Audit sample
selection
Plan conguration
assurance:
Plan
congurator:
Bill run assurance:
Key functionalities
At one of our implementations, uniserve
Assure identied revenue leakage to the
tune of 0.04% month-on-month in a span of
5 months, among a sample of 500,000
subscribers, caused by incorrect applying of
discounts
In a separate instance, uniserve Assure
detected 2000 ++ cases of excess discount
within a span of 5 months
Campaigning
The Telecom
Operator ran a
campaign to
identify errors in
their bills to
increase their
brand image

Sample selection based

on:

almost all the

components of a bill
plan

Various customer and

contract status

Random selection
supports both percentage
based and no. of
contracts for a bill-cycle

Report on total no. of

contracts selected along
with contract IDs

Facilitates smoother pre-bill audits:

Provision to validate production

plans/components as soon as launched, to
ensure error-free

Native Plan Configurator

engine supports creation
of all the rate plan
components

Supports individual and

bulk rate plan creation

Acts as independent Rate

Plan source for bill audit

Automates the validation of all the bill entities

Validations of all discount types across subscribers and across multiple accounts

Recurring and non-recurring changes validations covering 130+ Scenarios

Supports multi-validation:

Bill Vs Uniserve Assure (audit)

Bill & Uniserve Assure (audit) Vs Bill Plan

Generation of audit reports either in CSV format or index to Database

Separate audit logs for entities with errors for quick issue resolution

Helps Marketing/Business/IT team know the impact of a bill Plan before it is

launched
uniserve Assure | 3
Benets
Secunderabad
A1, Vikrampuri
Secunderabad - 500 009. AP, INDIA
Tel: +91-40-44558585/27849019/27844551
Fax: +91-40-27819040
e-mail: info@intense.in
Mumbai
101, Vaishnav Apt, Dr.Charat Singh Colony
Nr. Solitare Corporate Park, Chakala, Andheri (E)
Mumbai - 400 093.
Tel: +91-22-32419713/32064648/28253400
e-mail: sales.mumbai@intense.in
Bangalore
103, Krishna Chambers,
20/21, Konena Agrahara, 5th Cross,
Airport Road, Bangalore - 560017
Tel: +91-80-324 91083/30588333/9741922511
e-mail: sales.bangalore@intense.in
Noida
A-1/E, Sector - 16
Noida - 201301
Uttar Pradesh
Tel: +91-120- 4743900 to 10
e-mail: sales.delhi@intense.in
INDIA
Intense Technologies Limited
10481 NW 36 Street,
Miami FL 33178 USA
Tel: +1 954 545 2037, GSM: +1 305 509 1250
e-mail: jaime.diamand@in10stech.com
UNITED STATES OF AMERICA
9, Temasek Boulevard # 19-05
Suntec Tower 2
Singapore 038989
Tel: +65-8288-1859
SINGAPORE
P.O.Box 88174,
Dubai
Tel: +971-4-2653202 / 56-6499568
e-mail: info@intense.in
UNITED ARAB EMIRATES
www.in10stech.com
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Automates the
pre-bill-audit by
considering 100%
subscribers No
limitation on the pre-bill
audit sample

Helps Finance team contain

under-billing & over-billing
issues which lead to

Improved customer
satisfaction & loyalty

No overstating of revenue

Avoid penalties by
consumer forums
and/or industry body

Cost eective solution as

It minimizes skilled
manpower costs

Eliminates bill disputes

and improves
collections

Greater Control & Improved

operational eciency

Reduced and consistent

turn-around-time (TAT)

Achieve max. accuracy

as theres no human
intervention for audit