Sacramento, CA 95865-9010 Robert Lucero 668 E 12225 S No. 101 Draper, UT 84020 Explanation of Benefits Provider: Robert Lucero Group: 14964 - Telecom Technology Relationship: Spouse Member ID: 1067830901 Subscriber: Muhammad Ullah Patient: Hina Shakeel Batch No: EM01012114 NEA No: Date Received: 01/21/2014 Provider ID: 175041 Program Name: Premier PPO Claim No: 5125801-00 RC Patient Payment Plan Payment Deductible Charges Copay Excluded Charges Covered Expense Submitted $ Proc Code Units Date Of Service Surface Ln OC Tooth # $0.00 EP $0.00 $13.00 90% 220 01/20/2014 1 $6.00 $13.00 $19.00 1 $0.00 EP $0.00 $36.00 90% 140 01/20/2014 1 $11.00 $36.00 $47.00 2 TOTAL $49.00 $0.00 $17.00 $0.00 $66.00 $49.00 Primary Paid: $0.00 Benefits Paid: $0.00 Insured Responsibility: $49.00 Procedure Code Description 140 Limited Oral Evaluation - Problem Focused 220 Intraoral-periapical first radiographic image Reason Code (RC) Description EP Exceeds allowed expense for a participating provider. "Covered Expense" is the Amount allowable under the Dental Benefit Plan / Provider Contract. To expedite processing, Claims and Pre-authorizations can be submitted electronically through Emdeon and Tesia under Payor ID # CX078. Electronic attachments can be submitted through National Electronic Attachment (NEA) at www.nea-fast.com. Claims submitted more than 6 months after services are rendered will be denied for untimely claims submission. If you are a provider and would like to dispute the amount allowed on this claim, you can call 1-888-715-0760 or visit www.premierlife.com/ProvForms.htm for details on the Provider Dispute Resolution Mechanism. If the member or provider has any questions about this claim or would like a review of the decision, please contact Premier Access by either calling 1-888-715-0760 or by writing to: Premier Access - Grievance Department, P.O Box 659010, Sacramento, CA 95865 - 9010. If the member or provider is not satisfied with Premiers decision and believe the claim has been wrongly denied or rejected, you may have the matter reviewed by contacting the California Department of Insurance online at: www.insurance.ca.gov, by calling the department at 1-800-927- HELP or writing to the Department at the following address: California Department of Insurance Consumer Communications Bureau 300 South Spring Street, South Tower Los Angeles, CA 90013. You can obtain a copy of your Claims Acknowledgment Notification by visiting our website at : www.premierlife.com. Page 1 of 1