Choice and Thought (CAT) Lab: Kara Svenson, Ruth Pogacar,
Ana Figueras, Mary Steffel, & Elanor F. Williams Background Experiment 1 Hypothesis, Methodology and Results Experiment 2 Hypothesis, Methodology and Results Summary and Conclusions Discussion, Implications, and Future Directions
Defaults nudge people toward a choice by automatically enrolling them in a designated option Opt-In vs. Opt-Out Defaults
Libertarian Paternalism - Structuring decisions to make choices in peoples best interests
Defaults are often applied without informing those affected.
Critics argue that undisclosed nudges are unethical
Proponents caution disclosure could render defaults ineffective. We conducted experiments to better understand how disclosures about defaults influence their effectiveness, and peoples perceptions of them.
Does the disclosure of a default influence its effectiveness? So long as defaults are not yielding an influence on behavior simply because switching from the default would require significant effort, then disclosing defaults should not render them ineffective. 96 participants were asked to imagine that they were moving into a new green apartment complex and were randomly assigned to the following conditions: #1
Opt-In System
Disclaimer First #2
Opt-In System
Disclaimer Second #3
Opt-Out System
Disclaimer First #4
Opt-Out System
Disclaimer Second Dependent Measure: How many green amenities the participant included/did not remove 0 2 4 6 8 10 12 14 Opt-Out Opt-In Disclosure First Disclosure Second Number of Green Amenities Chosen We conducted experiments to better understand how disclosures about defaults influence their effectiveness, and peoples perceptions of them. Do people view defaults differently when they benefit a business vs. society? Does the perceived ethicality influence the effectiveness?
When people perceive that a default primarily benefits a business rather than society, they would be: More likely to make an active and conscious choice Less likely to be passively influenced by the question wording
193 Participants were asked to imagine moving to a new apartment and choosing (opt-in) or retaining (opt-out) a variety of green amenities (society benefits) or premium amenities (business benefits) #1 Opt-In System
Business Benefits
#2 Opt-In System
Society Benefits
#3 Opt-Out System
Business Benefits
#4 Opt-Out System
Society Benefits
Dependent Measure: How many amenities people included/did not remove AND perceived ethicality 4 4.5 5 5.5 6 Opt-Out Opt-In Premium Amenities Green Amenities Perceived Ethicality of Defaults On a Scale of 1-7 1= Completely Unethical, 7=Completely Ethical Rated Ethicality 0 2 4 6 8 10 12 Opt-Out Opt-In Benefits Business Benefits Society Number of Premium or Green Amenities Hypothesis #1 was met, hypothesis #2 was not met The disclosure of default choice architecture does not reduce effectiveness.
Opportunity to leverage opt-out defaults to influence societys decisions for the better
Although people view opt-out business benefiting defaults as much less ethical than other defaults, the perceived ethicality has no influence on the effectiveness Further research is required to understand exactly why declaimers do not influence the effectiveness of defaults. Have participants record thoughts during study Implied endorsements vs. reference dependence
May need public policy to protect consumers from manipulative choice architecture that benefits the business at the expense of the consumer Thank you for your time!