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Provision-ISR DVR Flash Burning Instructions

Note!
Flash burning & firmware version 3.1.9X (including 3.2.X) and above are supported
only in the new Provision-ISR DVR models, DVR models that use cases as in the
pictures below:

Please contact our support team (with the DVR's s/n):
If you are unsure about your DVR hardware version or compatbility,
If you have an old hardware model
ISR - Provision - Skype: support support@provisionisr.com Mail to:


irmware update f Instructions for flash burning &
1. Download the zipped package
2. Unzip the package, you will find the flash files in it
3. The image below shows you typical filenames for these 7 files:


NOTE: For some models, there are only 3 files as below:

4. Format your USB flash disk (FAT32 MAX capacity 32GB), and move these files into
your flash disks root directory
5. Power off the DVR; make sure theres no electricity, then plug the USB flash disk
into the DVR's USB port
6. Power up the DVR, if you can see a blank screen instead of H264 logo, then it
means the DVR has successfully recognized the files and is upgrading the flash
files;

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7. Please wait (up to 25 minutes). Your DVR will automatically reboot (twice) and
re-enter the system.
When the process is successful you will see the following screen:

8. Uncheck the Startup Wizard checkbox and exit the wizard
9. Delete all the flash files in your USB disk (from the root directory) to avoid flash
burning again next time you plug it into DVR.

Remember!
The firmware update can be done via the Network / or from a USB flash disk.
You need to verify that no flash burning files exist on the root directory (or it
will re-perform flash burning while the DVR restarts)

10. Perform a firmware upgrade to the final FW version directly from the tar file (do
not extract). You can execute the firmware upgrade from a USB disk / or remotely
via the network


Important Notices:
Always perform firmware update (final version) after flash burning
The flash & firmware files are only for Distributors use - Do not
distribute the files to customers / 3
rd
parties
The flash update may fail if your USB flash disk doesnt support the MBR
attribute (rare).