PCC XL Success Coach Job Description

20 hours per week at $19.00/hour, max per year 900 hours

Filing deadline: June 28
th
, 2014. Tentative start date: July 21
st
, 2014, however, subject
to change once final school calendar is in place.

XL Success Coaches (SCs) are paraprofessional staff members for the PCC XL Pathways first-year
experience program. They will work within the Divisions of Student Learning Services and the Teaching
and Learning Center and will be directed and supervised by the Counseling/Case Management Team
leader. Success Coaches assist program students with moving through one of the most transformative
years of their livestheir first year of success of college. The emphasis is on supporting the students
adjustment to the academic and social expectations and culture of college life and not on the provision
of academic or career counseling.

Maturity, flexibility, enthusiasm, and a strong work ethic are prerequisites for this position. Successful
SCs are also knowledgeable of and sensitive to not only the needs of a diverse and academically
underprepared student population, but are also attuned to how they may be received by members of
this population. Thus, SCs are adept at developing interpersonal relationships with and between
students with this background. The successful SC possesses strong communication and leadership skills
and a positive view of the community college and its staff. They conduct themselves in a professional
manner and model positive behavior consistent with the mission of the PCC Pathways program. They
are also able to work well with diverse instructional and counseling professors and other college staff
members.

Time commitment:
These are temporary positions based on grant funding and successful annual evaluations. The minimal
commitment time is one year. Continuing on to the next year will be dependent upon a positive
evaluation. SCs will work 20 hours per week, a maximum of 8 hours in one work day. These positions will
begin with training mid to late July in preparation for our summer bridge program, Math Jam. Math Jam
is expected to begin either the end of July or the first week of August and continue over a four-week
period to end just before the fall term begins. The 2014/2015 school year will end early May, 2015,
unless campus administration makes other plans. The work to review the year and prepare in earnest
for the following school year will begin at the conclusion of the spring term.


Examples of Duties:
1. Closely monitor and communicate consistently with approximately 180-200 students in the PCC
XL Pathways program during the fall semester, and gradually reduce contact over the course of
the spring semester. Communication will be primarily via face-to-face interactions, but also via
phone, email, texting and Internet as necessary.
2. Act as an informed referral source throughout the academic year, including accompanying
students to various resources as needed. Support students in acquiring and understanding
regular course status reports.
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3. Guide/collaborate with students to follow-through on tasks in order to benefit from the
resources and their professors.
4. Collaborate with assigned College 1 professors following their lead in the classroom.
5. Participate in /lead program seminars, workshops and other presentations in collaboration with
counseling faculty.
6. Coach students in effective goal setting, time management, learning strategies and exam
preparation.
7. Maintain detailed student contact logs in the program database.
8. Collaborate with fellow Success Coaches to develop supplemental projects.
9. Initiate appropriate individual projects based on student and program needs with the approval
of the Counseling/Case Management Team leader and the Coach lead.
10. Attend regular meetings and training sessions.
11. Perform appropriate clerical duties as necessary.
12. Support the activities of the PCC XL Pathways program as needed.

Minimum Qualifications:
Education and Experience:
Bachelors degree. Course work in psychology, social work, human development, counseling, group
dynamics and guidance is essential. If candidate does not have a degree in the above disciplines, they
should have at least two years of supervised experience working directly with students in a college
setting that involves the following types of recent experience: Supervised peer mentoring/advising,
resident assistant, crisis/hotline counseling. Please do not apply if you do not have training in or will not
be concurrently enrolled in a program that provides case management skills. We do not need experience
with strictly information sharing or administrative/clerical duties in student service settings. The
successful candidate also has time availability that supports the program needs.

Knowledge and Abilities:
1. Excellent communications skills: listening, responding, presenting, handling and resolving
conflict.
2. Understand the needs of and have experience working with recent urban high school graduates
who are predominantly underprepared for college demands.
3. Ability to work effectively with diverse populations of students, faculty, and staff. Ability to work
with committees and to plan workshops.
4. Ability to work collaboratively with faculty.
5. Capacity for discretion, diplomacy and confidentiality.
6. Demonstrated record of leadership, maturity and academic excellence.
7. Resourcefulness.
8. Ability to learn PCCs processes, policies and support systems and website tools.
9. Knowledge of research techniques.

Preferred Qualifications:
Preference will be given to candidates enrolled in their second year in a graduate program in relevant
majors such as psychology, counseling, human development, social work or the equivalent. Being
enrolled in a program that provides training in counseling skills is essential in working with this
population given their needs. Experience making group presentations for this age group. Experience
working in a team. Knowledge of the community college system and its mission.

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Application Instructions:
Please include the following with your application:
1. A resume.
2. The completed application (see below).
3. Two letters of recommendation addressing your experience: we are looking for insight from
these letters into your ability to work with students individually and in group settings,
communication skills, the ability to lead as well as to follow in a team setting, and presentation
skills.
4. A cover letter.

Send your resume, application, cover letter and letters of recommendation to:
Cecile Davis Anderson, FYE Counseling Coordinator
Pasadena City College
1570 East Colorado Blvd.
Pasadena, CA 91105
Or : cmanderson@pasadena.edu

PLEASE DO NOT SUBMIT YOUR APPLICATION IN OUR HUMAN RESOURCES OFFICE. THESE ARE GRANT
FUNDED POSITIONS AND NOT PART OF THE HUMAN RESOURCES HIRING PROCESS.


Please note that we expect to conduct interviews of selected candidates during the earlier half of July.
Feel free to contact me with your questions.




Pasadena City College First year Success Coach Application
Please complete the application and submit with cover letter and resume. Send to Cecile Davis Anderson
by mail or email. Deadline is June 28
th
. If letters of recommendation are going to be sent via email,
please have them sent by the authors or send them with a signature.

Address: Pasadena City College, 1570 E. Colorado Blvd., Pasadena, CA 91106
Email: cmanderson@pasadena.edu

Name _____________________________________________________________________
First Name Last Name

Address ___________________________________________________________________
Street Address City Zip Code

__________________________________________________________________________
Primary Phone Number Secondary Phone Number

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________________________________________________________
Email Address

Please note that a social security number will be necessary to be put on the payroll.

Educational Background
Name of Institution
(Undergraduate)
Major(s) Degree
Completed
Degree In Progress
(Indicate anticipated
completion)
Undergraduate








(Graduate)







Work Experience

1. Job Title:_______________________________ Employer:____________________

Dates of Employment:________________________
(Month/YearMonth/Year)

Description of Duties:__________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

Supervisor/Title: ____________________________ Phone: __________________


2.
Job Title:_______________________________ Employer:____________________

Dates of Employment:________________________
(Month/YearMonth/Year)

Description of Duties:__________________________________________________

____________________________________________________________________

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____________________________________________________________________

____________________________________________________________________

Supervisor/Title: ____________________________ Phone: __________________


3. Job Title:_______________________________ Employer:____________________

Dates of Employment:________________________
(Month/YearMonth/Year)

Description of Duties:__________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

Supervisor/Title: ____________________________ Phone: __________________


Other related activities:
(Such as organizations, conferences, workshops)
Date Nature of activity














Remember to have two letters of recommendation sent as well.

Thanks


CDA 5/5/14



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