WRITTEN COMMERCIAL ENGLISH EXERCISES

Send your translated/finished o!ies to "orsentino#alie$it

These translations %ill &e onsidered !art of your final e'a(
ho(e%ors
Job Master in Management
e Sviluppo del Personale
1) Translate the following letters.
)* Sia(o s!iaenti di infor(arLa he+ !ur onsiderando i "anta,,iosi ser"i-i he Lei i !ro.
!one+ non a&&ia(o !re"isto nel nostro &ilanio fondi suffiienti !er un/assun-ione in
0uesto (o(ento$ A&&ia(o+ tutta"ia+ inserito la sua !ratia nel nostro arhi"io e+ &ilanio
!er(ettendo+ La ontattere(o siura(ente in aso di neessita$
La rin,ra-ia(o !er l/interesse (anifestato !er la nostra or,ani--a-ione e s!eria(o di
!oterLa anno"erare tra i nostri olla&oratori in futuro$
1istinti saluti
Alison 2allustrada
)* We re,ret to infor( you that+ onsiderin, your useful offered ser"ies+ %e ha"en3t
!lanned ade0uate funds in our &ud,et in order to hire no%$ Ne"ertheless %e filed your
dossier and+ &ud,et !er(ittin,+ %e %ill ,et in touh %ith you &y neessity$
Than4 you for ha"in, sho%ed interest in our o(!any and %e are loo4in, for%ard to
ountin, you &et%een our !artners$
5ind re,ards
Alison 2allustrada
6* E,re,io Si,nor Grant+
Sia(o lieti di infor(arLa the a&&ia(o inten-ione di onferirLe la ra!!resentan-a eslus"a
!er 7/Italia alle se,uenti ondi-ioni8 9: su o,ni ordine+ on trasferi(ento delle s!ettan-e
tri(estral(ente$
La !re,hia(o di ris!ondere al !in !resto indiando la dis!oni&ilit; ad aettare le sud
dette ondi-ioni$ In aso di Sua ris!osta affer(ati"a+ Le "err; in"iato l/aordo di
ra!!resentan-a in due o!ie$
In attesa di un Suo solleito risontro+ Le in"ia(o distinti saluti$
<aul Sothey
=ie 1irettore
6*1ear Mr$ Grant+
We3re !leased to infor( you that %e3re ,oin, to assi,n the e'lusi"e re!resentation for
Italy to you at the follo%in, onditions8 9: !er eah order+ %ith a(ount due transfer e"ery
three (onth$
<lease re!ly as soon as !ossi&le statin, your a"aila&ility to ae!t the a&o"e.(entioned
ondition$ If so+ the re!resentati"e a,ree(ent %ill &e sent to you in du!liate$
Loo4 for%ard to ,et a !ro(!t res!onse fro( you+ I send you &est re,ards
> 1IRETTORE SETTORE S=IL?<<O <ER L/E?RO<A
La SILO+ Soiet;+ Italiana di In,e,neria ottia+ on sede in Milano+ Italia+ riera un
olla&oratore on es!erien-a nel a(!o interna-ionale+ on a(!ie onosen-e tenihe e
sientifihe+ !referi&il(ente in ottia+ elettronia o altre disi!line affini$ II andidato
do"re&&e !ossedere una onsidere"ole es!erien-a di (ar4etin, (aturata !resso !iola
a-ienda$ Si rihiede &uona onosen-a dell/in,lese$ Altre lin,ue ostituiranno titolo
!referen-iale$ Mandare urriulu( "itae in in,lese o rihieste di (a,,iori infor(a-ioni sul
la"oro a8 SIL@+ /o HITR+ A>9A+ Milano
>*2usiness de"elo!(ent (ana,er for Euro!e
The SILO+ Italian Co(!any in o!ti en,ineerin,+ loated in Milan+ Italy+ is loo4in, for a diretor %ith
e'!eriene of %or4in, %ithin international affairs+ %ith dee! tehnial s4ills and sientifi 4no%led,e
!refera&ly in o!tis+ eletronis or si(ilar$ The andidate should ha"e a re(ar4a&le e'!eriene in (ar4etin,
,ained in s(all o(!anies$ Good En,lish is re0uired$ Other lan,ua,es are !referred$ Send your urriulu(
"itae in En,lish or as4 for further infor(ation a&out the Bo& at8 SILO+ Co HIRT+ A>9A+ Milan$
2. QUST!"# $"%MS
&ere are some of the 'uestions but the words have been mi(ed up. %earrange the words so
that the 'uestions ma)es sense and add the ne*essar+ *apitals and pun*tuation.
EXAM<LE offer / do / you / lar,e / a / orders / disount / on
Do you offer a discount on large orders?
) details / of / an / you / !ries / !lease / (e / send / your
6 after.sales ser"ie / do / an / offer / you
> ,uaranteed / are / for / ho% / ,oods / lon, / the
A ,oods / an / ho% / deli"ered / soon / the / &e
9 ter(s / %hat / !ay(ent / your / of / are
D an / &uy / %here / the / I / ,oods
C you / do / %hat / 0uantity / disounts / sort / offer / of
E an / send / (ail / !lease / your / &y / (e / you / e'!ress / atalo,ue
)$ Can you send (e your details of !ries+ !leaseF
6$ 1o you offer an after.sales ser"ieF
>$ Gor ho% lon, are the ,oods ,uaranteedF
A$ Ho% soon an the ,oods &e deli"eredF
9$ What are ter(s of your !ay(entF
D$ Where an I &uy the ,oodsF
C$ What sort of disounts 0uantity do you offerF
E$ Can you send (e your atalo,ue &y (ail+ !leaseF
, P-ST T#SS . /hoose either the simple past0 present perfe*t or the present perfe*t *ontinuous in
the following senten*es.
1ear =itor
I3( %ritin, this e.(ail to u!date you on (y &usiness tri! to Sin,a!ore$ I3( sorry I HHHHHHHHHHHHHHH)
Inot/,et in touh* sooner+ &ut I HHHHHHHHHHHHHHH6 I&e* &usy sine I HHHHHHHHHHHHHHH> Iarri"e* here
last Tuesday$
The e'hi&ition HHHHHHHHHHHHHHHA I&e* interestin, so far$ There HHHHHHHHHHHHHH9 Inot/&e* a lot of
!eo!le the first day &ut sine then the attendane HHHHHHHHHHHHHHHD Iinrease* sli,htly$ Our stand
HHHHHHHHHHHHHHHC I&e/al%ays/ro%ded* and We HHHHHHHHHHHHHHHE I,et* feed&a4 a&out our ne%
!rodut$ I HHHHHHHHHHHHHHHJ Inot/see* our o(!etitors3 stand yet &eause I3( al%ays at our stand+
&ut Ki((y HHHHHHHHHHHHHHH)@ Isee* the( all$ He says he3ll tell you a&out 2luestone as soon as he
,et &a4$ He 4no%s e"erythin,+ he HHHHHHHHHHHHHHH)) I%al4* around sine he ,ot here$ I
HHHHHHHHHHHHHHH )6 Ilose* a deal %ith Kohnson LT1 on Griday and I3( ,oin, to (eet Suya In$
to(orro%$ I HHHHHHHHHHHHHH)> I(eet* a&out three and four lients a day Thin4in, &a4+ It
HHHHHHHHHHHHHH)A I&e* a ,ood idea that %e HHHHHHHHHHHHHHH)9 Iraise* our !ries in Kune &eause
%e3re &eatin, e"eryone %ith our L,ood "alueM i(a,e$ The hard %or4 our (ar4etin, tea(
HHHHHHHHHHHHHHH)D I!ay* off$
The e'hi&ition finishes in three days+ HHHHHHH youHHHHHHH)C Ideided* to o(eF Nou should+ a lot of
!eo!le HHHHHHHHHHHHHHH)E Ias4* for you$
I ha"e to ,o no% I HHHHHHHHHHHHHHH)J IBust/reei"e* another !hone alled$ 2y the %ay I
HHHHHHHHHHHHHH6@ Inot/e"en/see* the &eah (ay&e I3ll see it to(orro%$
)$ I ha"en3t ,ot in touh
6$ I3"e &een &usy
>$ arri"ed
A$ has &een interestin,
9$ There %ere not
D$ Has &een inreasin, sli,htly
C$ Has &een al%ays ro%ded
E$ Ha"e &een ,ettin,
J$ Ha"en3t seen
)@$ Has seen
))$ Has &een %al4in, around
)6$ losed
)>$ I3"e &een (eetin,
)A$ Has &een
)9$ Raised
)D$ Has &een !aid off
)C$ Ha"e you deided to o(eF
)E$ Ha"e &een as4in, for you
)J$ Ha"e Bust reei"ed
6@$ Ha"en3t e"en seen the &eah
1 /omplete this uropass in nglish
Graneso Casta,na
<ERSONAL INGORMATION
OAll C= headin,s are o!tional$ Re(o"e any e(!ty headin,s$7

=ia Ru--enenti+ E+ Asola+ AD@A)+ Italy
Re!lae %ith tele!hone nu(&er Re!lae %ith (o&ile nu(&er
franeso$asta,na#li"e$it
State !ersonal %e&siteIs*
Re!lae %ith ty!e of IM ser"ie Re!lae %ith (essa,in, aountIs*
Se' M P 1ate of &irth )E/@9/)JEA P Nationality Italian
WOR5 EX<ERIENCE

OAdd se!arate entries for eah e'!eriene$ Start fro( the (ost reent$7
Re!lae %ith dates Ifro( . to*
HR in an Art Gallery 2onelli Arte Conte(!oranea+ =enie IItaly*
. Reruit(ent
. Staff (ana,e(ent
Tutor of <hiloso!hy ?ni"ersit; Ca/ Gosari+ =enie IItaly*
. Orientation for Italian and forei,n students
. Aid to the teahin, and to the ad(inistrati"e offie of the de!art(ent
. Tutorin, on O!en 1ays and <ost,raduate days
2oo4seller
Marianu( <ress and Li&reria Studiu( 1orsoduro+ )+ >@)6> =enie
IItaly*
Sales+ ashier+ or,ani-ation of e"ents and &oo4 !ro(otions$
Tutor at the 1esa&led Student Ser"ie ?ni"ersit; Ca/ Gosari di
=ene-ia 1orsoduro >6AD IT.>@)6> =enie IItaly*
. Tutor of disa&led students
. Su!!ort for studyin,
Tutor at Counellin, Ser"ie ?ni"ersit; Ca/ Gosari di =ene-ia
1orsoduro >6AD >@)6> =enie IIT*
. Tutorin,
. Mana,e(ent of the ?ni"ersity %e&site
. Orientation inter"ie%s (onitorin,
KO2 A<<LIE1 GOR
<OSITION
<REGERRE1 KO2
ST?1IES A<<LIE1 GOR
HR . Trainin, and 1e"elo!(ent
E1?CATION AN1 TRAINING

OAdd se!arate entries for eah ourse$ Start fro( the (ost reent$7
Master/s 1e,ree in <hiloso!hy ?ni"ersit; Ca/ Gosari di =ene-ia+ =enie IIT*
<olitial <hiloso!hy+ Ethis and <hiloso!hial Anthro!olo,y+ 2ioethis+ <hiloso!hy of 5no%led,e+ Theoretial <hiloso!hy+ Ontolo,y of E'istene+
Gree4 Ori,ins of the Euro!ean <hiloso!hial Tradition+ History of Modern <hiloso!hy+ General <syholo,y+ Soiolo,y+ <olitis and Ethis+ Co(!ared
Literatures
2ahelor/s 1e,ree in <hiloso!hy ?ni"ersit; Ca/ Gosari di =ene-ia+ =enie IItaly*
<hiloso!hial the(es and issues in their historial de"elo!(ent+ in their theoretial e'tent+ as %ell as in
their onnetion %ith other disi!lines and researh fields I!syholo,y+ hu(an sienes+ eduation
studies+ artisti disi!lines*$
Hi,h Shool 1i!lo(a ILieo Sientifio*
Istituto Istru-ione Su!eriore G$ Galone+
Italian Lan,ua,e and Literature+ Mathe(atisQ <hiloso!hyQ Art History+ HistoryQ Latin Lan,ua,e and
LiteratureQ <hysisQ Che(istryQCo(!uter Siene$
<ERSONAL S5ILLS

ORe(o"e any headin,s left e(!ty$7
A11ITIONAL INGORMATION

<u&liations
<resentations
<roBets
Conferenes
Se(inars
Honours and a%ards
Me(&ershi!s
Referenes
Re!lae %ith rele"ant !u&liations+ !resentations+ !roBets+ onferenes+ se(inars+ honours and
a%ards+ (e(&ershi!s+ referenes$ Re(o"e headin,s not rele"ant in the left olu(n$
E'a(!le of !u&liation8
Ho% to %rite a suessful C=+ Ne% Assoiated <u&lishers+ London+ 6@@6$
E'a(!le of !roBet8
1e"on ne% !u&li li&rary$ <rini!al arhitet in har,e of desi,n+ !rodution+ &iddin, and onstrution
su!er"ision I6@@E.6@)6*$
1ri"in, liene
2
Other s4ills
So((elier %ith ,ood tehnial !rofiieny in %ine tastin,+ a0uired durin, the ourses too4 at AIS
IAssoia-ione Italiana So((elier* and ALMA Suola Interna-ionale di Cuina Italiana
Co(!uter s4ills
=ast 4no%led,e of the Mirosoft Offie !a4et IWord+ E'el+ Aess+ <o%er<oint* Good 4no%led,e
of <hotosho! 2asi 4no%led,e of HTML+ SRL+ =2
Or,anisational / (ana,erial s4ills <ro&le( sol"in, and staff (ana,e(ent in an Art Gallery for a tea( of E !eo!le
Co((uniation s4ills
Good o((uniation s4ills de"elo!ed as a &oo4seller and as a tutor for disa&led student
Mother ton,ueIs* Italian
En,lish
Other lan,ua,eIs*
?N1ERSTAN1ING S<EA5ING WRITING
Listenin, Readin, S!o4en interation S!o4en !rodution
Re!lae %ith lan,ua,e 2) C) 2) 2) 2)
Re!lae %ith na(e of lan,ua,e ertifiate$ Enter le"el if 4no%n$
Re!lae %ith lan,ua,e Enter le"el Enter le"el Enter le"el Enter le"el Enter le"el
Re!lae %ith na(e of lan,ua,e ertifiate$ Enter le"el if 4no%n$
Le"els8 A)/68 2asi user . 2)/68 Inde!endent user . C)/6 <rofiient user
Co((on Euro!ean Gra(e%or4 of Referene for Lan,ua,es
Re!lae %ith dates Ifro( . to*
ANNEXES

Re!lae %ith list of dou(ents anne'ed to your C=$ E'a(!les8
o!ies of de,rees and 0ualifiationsQ
testi(onial of e(!loy(ent or %or4 !lae(entQ
!u&liations or researh$
9 Co(!lete this Curriulu( =itae in En,lish
EU R OP E A N
C U R R I C U L U M V I T A E
F OR MA T
PERSONAL INFORMATION
Name
[ CASTAGNA, Francesco ]
Address
[ House number, sree name, !osco"e, c#$, counr$ ]
Telephone
Fax
E-mail
Nationality
Date of birth [ Day, month, year ]
%OR& E'PERIENCE
( Dates (from to) [ Add separate entries for eah rele!ant post o"pied, startin# $ith the most reent% ]
( Name and address of employer &onelli arte ontemporanea
( Type of b"siness or setor 'odern and (ontemporary Art )allery
( *"pation or position held +er"itment ons"ltant
( 'ain ati!ities and responsibilities Ad!ertisin#, ,reen, inter!ie$ and andidates
-lannin# $or. shift
( )aes *+rom , o- [ Add separate entries for eah rele!ant post o"pied, startin# $ith the most reent% ]
( Name an" a""ress o+ em!.o$er 'arian"m -ress srl
( T$!e o+ bus#ness or secor &oo.shop
( Occu!a#on or !os##on /e." &oo.seller
( Ma#n ac#0##es an"
res!ons#b#.##es
(ashier and boo. sellin#/ e!ents or#ani0ation and boo. promotions%
( )aes *+rom , o- [ Add separate entries for eah rele!ant post o"pied, startin# $ith the most reent% ]
( Name an" a""ress o+ em!.o$er 1ni!ersit2 (a3 Fosari di 4ene0ia
( T$!e o+ bus#ness or secor Ed"ation
( Occu!a#on or !os##on /e." T"toroin#
( Ma#n ac#0##es an"
res!ons#b#.##es
- *rientation for 5talian and forei#n st"dents
- s"pport for disabled st"dents
- Aid to the teahin# and to the administrati!e offie of the department
- T"torin# on *pen Days and -ost#rad"ate days
E)UCATION AN) TRAINING
6 Dates (from to) [ Add separate entries for eah rele!ant o"rse yo" ha!e ompleted, startin# $ith the most
reent% ]
6 Name and type of or#anisation
pro!idin# ed"ation and trainin#
6 -rinipal s"b7ets8o"pational
s.ills o!ered
6 Title of 9"alifiation a$arded
6 :e!el in national lassifiation
(if appropriate)
PERSONAL S&ILLS
AN) COMPETENCES
Acquired in the course of life and career
but not necessarily covered by formal
certificates and diplomas%
'*T;E+ T*N)1E
[ #a.#an ]
*T;E+ :AN)1A)E,
[ En1.#s/ ]
( +eadin# s.ills [#ood% ]
( <ritin# s.ills [#ood% ]
( 4erbal s.ills [#ood% ]
,*(5A: ,=5::,
AND (*'-ETEN(E,
Living and working with other people, in
multicultural environments, in positions
where communication is important and
situations where teamwork is essential
(for example culture and sports), etc.
5 stren#then soial sensiti!ity and soial expressi!eness $or.in# $ith disabled st"dents and
freshman%
*+)AN5,AT5*NA: ,=5::,
AND (*'-ETEN(E,
oordination and administration of
people, pro!ects and budgets" at work, in
voluntary work (for example culture and
sports) and at home, etc.
5dentifyin# reso"res and oordination of > people for three different temporary art exhibitions
re9"ired onfidene and ne#otiation
TE(;N5(A: ,=5::,
AND (*'-ETEN(E,
#ith computers, specific kinds of
equipment, machinery, etc.
Vast knowledge of the Microsoft Office packet (Word, Excel, Access, PowerPoint)
Good knowledge of Photoshop matred working at the !a "oscari #ni$erist%
!oncelling &er$ice'
()M*, &+*, V,
A+T5,T5( ,=5::,
AND (*'-ETEN(E,
$usic, writing, design, etc%
[ Desribe these ompetenes and indiate $here they $ere a9"ired% ]
*T;E+ ,=5::,
AND (*'-ETEN(E,
ompetences not mentioned above.
[ Desribe these ompetenes and indiate $here they $ere a9"ired% ]
D+545N) :5(EN(E(,)
A))ITIONAL INFORMATION
[ 5nl"de here any other information that may be rele!ant, for example ontat persons,
referenes, et% ]
ANNE'ES
[ :ist any attahed annexes% ]
%age && ' urriculum vitae of
( )*+,A$-, other names .
For more information #o to
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e"ropa%e"%int8omm8ed"ation8index?en%html
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