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How to Improve Accessibility UMTS Nokia
How to Improve
Accessibility
UMTS Nokia

Summarized by Local Optim

Accessibility Success Rate Definition • KPI DEFINITION : (Number of Call Established – Number of

Accessibility Success Rate Definition

KPI DEFINITION :

(Number of Call EstablishedNumber of Call Fails) / Number of Call Attempts

FORMULA:

CSSR CS Voice (%) =

100*Sum(MOC_CONV_CALL_ATTS-

MOC_CONV_CALL_FAILS+MTC_CONV_CALL_ATTS-

MTC_CONV_CALL_FAILS+EMERGENCY_CALL_ATTS-

EMERGENCY_CALL_FAILS)/Sum(MOC_CONV_CALL_ATTS

+MTC_CONV_CALL_ATTS+EMERGENCY_CALL_ATTS-

RRC_ATT_REP_MO_CONV-RRC_ATT_REP_MT_CONV-

RRC_ATT_REP_EMERGENCY)*Sum(RAB_ACC_COMP_CS_

VOICE)/Sum(RAB_STP_ATT_CS_VOICE)

HSDPA Accessibility Success Rate (%) =

100*Sum(ALLO_HS_DSCH_FLOW_INT+ALLO_HS_DSCH_FL

OW_BGR)/Sum(ALLO_HS_DSCH_FLOW_INT+ALLO_HS_DS

CH_FLOW_BGR+REJ_HS_DSCH_RET_INT+REJ_HS_DSCH

_RET_BGR+SETUP_FAIL_RNC_HS_DSCH_INT+SETUP_FAI

L_BTS_HS_DSCH_INT+SETUP_FAIL_IUB_HS_TOTAL_INT+

SETUP_FAIL_RNC_HS_DSCH_BGR+SETUP_FAIL_BTS_HS

_DSCH_BGR+SETUP_FAIL_IUB_HS_TOTAL_BGR)

_DSCH_BGR+SETUP_FAIL_IUB_HS_TOTAL_BGR) • MESSAGE FLOW  Network and Service Quality

MESSAGE FLOW

Accessibility Cause Failure * Experienced during project Network and Service Quality Management Confidential 3

Accessibility Cause Failure

Accessibility Cause Failure * Experienced during project Network and Service Quality Management Confidential 3
Accessibility Cause Failure * Experienced during project Network and Service Quality Management Confidential 3
Accessibility Cause Failure * Experienced during project Network and Service Quality Management Confidential 3

* Experienced during project

Setup Failures caused by AC and/or UL DCH
Setup Failures caused by AC
and/or UL DCH
Setup Failures caused by AC and/or UL DCH Network and Service Quality Management Confidential 4
Case: Accessibility due AC / UL DCH Issue: Low HSDPA Accessibility SR in some wcel

Case: Accessibility due AC / UL DCH

Issue: Low HSDPA Accessibility SR in some wcel due to UL DCH fails

Low HSDPA Accessibility SR in some wcel due to UL DCH fails Issue: Low AMR CSSR

Issue: Low AMR CSSR in some wcel due to AC fails

UL DCH fails Issue: Low AMR CSSR in some wcel due to AC fails Network and
Action 1. Investigation  High HSDPA Setup Fail UL DCH Fails 2. Troubleshooting 1. Parameter

Action

1. Investigation High HSDPA Setup Fail UL DCH Fails

2. Troubleshooting

1. Parameter adjustment for PrxTarget, PrxMaxTargetBTS,

PrxTargetPSMax, PrxTargetPSMin, PrxNoise and PrxloadMarginDCH

PrxTargetPSMin, PrxNoise and PrxloadMarginDCH 2. BTS Hardware and Software troubleshooting Network and

2. BTS Hardware and Software troubleshooting

Performance After Execution (HSDPA Acc.) AC fails Parameter Adjustment CRF Executed CRF Executed Network and

Performance After Execution (HSDPA Acc.) AC fails

Performance After Execution (HSDPA Acc.) AC fails Parameter Adjustment CRF Executed CRF Executed Network and Service

Parameter Adjustment

CRF Executed CRF Executed
CRF Executed
CRF Executed
Performance After Execution (AMR CSSR) AC fails Parameter Adjustment Network and Service Quality Management Confidential

Performance After Execution (AMR CSSR) AC fails

Performance After Execution (AMR CSSR) AC fails Parameter Adjustment Network and Service Quality Management Confidential

Parameter Adjustment

Performance After Execution (BTS SW and HW) high

Performance After Execution (BTS SW and HW) high UL Noise Floor CR Executed Network and Service

UL Noise Floor

CR Executed
CR Executed

Setup Failures caused by BTS Fails

Setup Failures caused by BTS Fails Network and Service Quality Management Confidential 10
Case: Accessibility due to BTS Issue: Low Accessibility HSDPA SR and R99 in some wcel

Case: Accessibility due to BTS

Issue: Low Accessibility HSDPA SR and R99 in some wcel due to BTS fails

Low Accessibility HSDPA SR and R99 in some wcel due to BTS fails Network and Service
Low Accessibility HSDPA SR and R99 in some wcel due to BTS fails Network and Service

Network and Service Quality Management

Confidential

11

Action 1. Investigation  High Setup Fail due to BTS Fails 2. Troubleshooting 1 .

Action

1. Investigation High Setup Fail due to BTS Fails

2. Troubleshooting

1. Need CE Hardware Troubleshooting

2. Need Site Troubleshooting (re-commisioning and/or reset)

3. Need alarm clearance

CRF Executed
CRF Executed

Performance After Execution (BTS fails due to CE)

CRF Executed
CRF Executed
CRF Executed
CRF Executed

Performance After Execution (BTS fails due to Alarm)

Executed Performance After Execution (BTS fails due to Alarm) Network and Service Quality Management Confidential 14
Performance After Execution (BTS Troubleshooting) Site Re-commisioning and/or reset CRF Executed Network and Service

Performance After Execution (BTS Troubleshooting)

Performance After Execution (BTS Troubleshooting) Site Re-commisioning and/or reset CRF Executed Network and Service

Site Re-commisioning and/or reset

CRF Executed
CRF Executed

Setup Failures caused by Max User Fails

Setup Failures caused by Max User Fails Network and Service Quality Management Confidential 16
Case: Accessibility due to Max Users Issue: Low Accessibility HSDPA and R99 SR in some

Case: Accessibility due to Max Users

Issue: Low Accessibility HSDPA and R99 SR in some wcel due to Max User fails

HSDPA and R99 SR in some wcel due to Max User fails Network and Service Quality
Action 1. Investigation  High HSDPA Setup Fail due to Max Users Fails 2. Troubleshooting

Action

1. Investigation High HSDPA Setup Fail due to Max Users Fails

2. Troubleshooting

1. Need Site Troubleshooting (re-commisioning and/or reset)

2. Need alarm clearance

Performance After Execution (Max Users) with recommisioning CRF Executed Network and Service Quality Management

Performance After Execution (Max Users) with recommisioning

CRF Executed
CRF Executed
Performance After Execution (Max Users) with alarm clearance CRF Executed Network and Service Quality Management

Performance After Execution (Max Users) with alarm clearance

CRF Executed
CRF Executed
After Execution (Max Users) with alarm clearance CRF Executed Network and Service Quality Management Confidential 20
Setup Failures caused by RNC Fails
Setup Failures caused by RNC Fails
Case: Accessibility due to RNC fails Issue: Low Accessibility HSDPA and R99 SR in some

Case: Accessibility due to RNC fails

Issue: Low Accessibility HSDPA and R99 SR in some wcel due to RNC fails

Accessibility HSDPA and R99 SR in some wcel due to RNC fails Network and Service Quality
Action 1. Investigation  High HSDPA Setup Fail due to RNC Fails 2. Troubleshooting 1.

Action

1. Investigation High HSDPA Setup Fail due to RNC Fails

2. Troubleshooting

1. Need alarm clearance (RNC internal and wbts transmission)

2. Need Site Troubleshooting (re-commisioning and/or reset)

CRF Executed
CRF Executed

Performance After Execution (RNC fails) with Alarm clearance

Performance After Execution (RNC fails) with Alarm clearance Network and Service Quality Management Confidential 24
Performance After Execution (BTS Troubleshooting) Site Re-commisioning and/or reset CRF Executed Network and Service

Performance After Execution (BTS Troubleshooting)

Performance After Execution (BTS Troubleshooting) Site Re-commisioning and/or reset CRF Executed Network and Service

Site Re-commisioning and/or reset

CRF Executed
CRF Executed
Performance After Execution (RNC internal) with Alarm clearance CRF Executed Network and Service Quality Management

Performance After Execution (RNC internal) with Alarm clearance

CRF Executed
CRF Executed
Execution (RNC internal) with Alarm clearance CRF Executed Network and Service Quality Management Confidential 26
Setup Failures caused by Transmission Fails
Setup Failures caused by Transmission Fails
Case: Accessibility due to Transmission fails Issue: Low Accessibility HSDPA and R99 SR in some

Case: Accessibility due to Transmission fails

Issue: Low Accessibility HSDPA and R99 SR in some wcel due to Transmission fails

HSDPA and R99 SR in some wcel due to Transmission fails Network and Service Quality Management
HSDPA and R99 SR in some wcel due to Transmission fails Network and Service Quality Management
Action 1. Investigation  High Setup Fail due to IuB Fails 2. Troubleshooting 1. Need

Action

1. Investigation High Setup Fail due to IuB Fails

2. Troubleshooting

1. Need alarm clearance (wbts transmission)

2. Upgrade IuB capacity

3. CoCo Reconfiguration or feature implementation

CRF Executed
CRF Executed

Performance After Execution (IuB fails) with Alarm clearance

Performance After Execution (IuB fails) CRF Executed CRF Executed Network and Service Quality Management Confidential

Performance After Execution (IuB fails)

CRF Executed CRF Executed
CRF Executed
CRF Executed
CRF Executed
CRF Executed

Performance After Execution (IuB fails due to Alarm)

Executed Performance After Execution (IuB fails due to Alarm) Network and Service Quality Management Confidential 32
Setup Failures caused by UE Fails
Setup Failures caused by UE Fails
Case: Accessibility due to UE fails Issue: Low Accessibility Voice AMR SR in some wcel

Case: Accessibility due to UE fails

Issue: Low Accessibility Voice AMR SR in some wcel due to UE fails

Low Accessibility Voice AMR SR in some wcel due to UE fails Network and Service Quality
Action 1. Investigation  High AMR voice Setup Fail due to UE Fails 2. Troubleshooting

Action

1. Investigation High AMR voice Setup Fail due to UE Fails

2. Troubleshooting

1. Need alarm clearance

2. ADJx tuning

3. Other failures correlation (BTS, AC and IuB)

CRF Executed CRF Executed
CRF Executed
CRF Executed

Performance After Execution (UE fails)

Thank You
Thank You