Sample Examination Paper

CRICOS Provider No. 00103D

(VIC); 01266K (NSW); 02235J (SA)



Unit:

ITECH6503
MANAGEMENT INFORMATION SYSTEMS

Date:

Reading Commences:

Writing Commences:

Duration: 2 hours

Venue:

Lecturer:

Total marks: 55

Instructions to candidates:

1. Print your name and student number on this Examination Paper and the Answer
Booklet provided.

2. Attempt any TEN questions from Section 1 Short Answer Questions.

3. Attempt any FIVE questions from Section 2 Long Answer Questions.

5. Do not detach any portion of the examination paper.

6. Begin writing, as indicated, after the reading time has ended.


Materials allowed: NIL



DO NOT REMOVE ANY PART OF THIS EXAM PAPER FROM THE
EXAMINATION ROOM


Student Name:

Student ID:


Subject: ITECH6503 MANAGEMENT INFORMATION SYSTEMS

Page 2 of 3
ITECH6503 SAMPLE EXAM CRICOS Provider No. 00103D
(VIC); 01266K (NSW); 02235J (SA)

SECTION 1 Short Answer Questions [Total = 30 marks]

Attempt ANY TEN (10) questions (there are 12 questions to select from). Questions are
worth 3 marks each. For each written question, provide a response of approximately 2
paragraphs (5-6 Sentences).


Question 1
Define a data warehouse, explaining how it works and how it benefits organizations.

Question 2
State the current trends in computer hardware platforms.

Question 3
Describe the capabilities of online analytical processing (OLAP).

Question 4
How does the Internet change consumer and supplier relationships?

Question 5
Define an enterprise system and explain how enterprise software works.

Question 6
Explain what is meant by IT infrastructure.

Question 7
Define the Internet and explain how it provides business value.

Question 8
Explain how security and control provide value for businesses.

Question 9
What is m-commerce? What are the applications of m-commerce?

Question 10
What issues must be addressed when building an e-commerce Web site?

Question 11
What is the role of knowledge management and knowledge management programs in
business?

Question 12
What are the challenges posed by enterprise applications?







Subject: ITECH6503 MANAGEMENT INFORMATION SYSTEMS

Page 3 of 3
ITECH6503 SAMPLE EXAM CRICOS Provider No. 00103D
(VIC); 01266K (NSW); 02235J (SA)

SECTION 2 Long Answer Questions [Total = 25 marks]

Attempt ANY FIVE (5) questions (there are 6 questions to select from). Questions are
worth 5 marks each. For each written question, provide a response of approximately 3
paragraphs (8-10 Sentences).

Question 13
Distinguish between a push-based and pull-based model of supply chain management and
explain how contemporary supply chain management systems facilitate a pull-based model.
[2+3=5 Marks]

Question 14
What are the most important tools and technologies for safeguarding information resources?
[5 Marks]

Question 15
Describe how partner relationship management (PRM) and employee relationship
management (ERM) are related to customer relationship management (CRM)?
[5 Marks]

Question 16
Distinguish between fault-tolerant and high-availability computing, and between disaster
recovery planning and business continuity planning.
[2.5+2.5=5 Marks]

Question 17
Describe how Radio Frequency Identification Technology works and its usefulness in
business.
[3+2=5 Marks]

Question 18
What are the major types of knowledge work systems and how do they provide value for
firms?
[3+2=5 Marks]



[Total = 55 marks]


END OF EXAM