LDM

assignment # 2


Syed Asim Hassan
K07-0108





Chapter 8
American Financial Corporation






Q1:
What did Betty do wrong prior to the meeting, and what could have been done
to avoid those missing the deadline?

Ans:
Betty knows that don previously failed to complete tasks and meeting deadlines
so she should conducted meetings prior to this one to check the assigned work/task
situation and sated goals accordingly.


Q2:
What did Betty do wrong in the meeting itself, and what could have been done
to make the meeting more effective?

Ans:
Betty is so frustrated and she started pointing out Dons old blunders and
excuses. She shouldnt have used older incidents to question this one. instead she
have to listened him about the hindrances that came in his way and work towards a
proper solution together.


Q3:
What should Don have done to be more effective?

Ans:
Don should have informed Betty about the delays, complexity, problems,
missing records, and lack of clerical resources at the start or with time to time. So
that Betty can cater them, and given the importance of the report.










Chapter 12
Southwest Engineering Services

Q1:
Describe the leadership between behaviors Ron used and their influence on the
attitudes and behavior of the team members?

Ans:
Ron give motivational speeches to his subordinates, which help them to
complete or achieve the sated or aimed goal. He set challenging objectives for the
team members and expressed his full confidence in them if they promised him for the
full commitment and loyalty to the task. Ron didnt dictate work to his subordinates
but only provide them necessary specifications needed for the system. He allowed his
team members to use their skills in doing and completing the tasks. Ron guides them
whenever needed but doesnt impose anything to his subordinates. Ron was always
supportive and helpful. He used participative leadership by organizing numerous
meetings to evaluate the systems progress and deal with the obstacles and problems.

Q2:
Compare this cross-functional project team to self-managed operations team
by identifying similarities and differences in the leadership roles?
Ans:
The workflow management architecture is different in cross-functional project
team and self-managed operations team. Cross-functional project team consists of a
group of people with different functional specialties and responsible for carrying out
all phases of a program or project from start to finish. It is basically a temporary
group of subordinates selected from different units which are sent back to their
respected groups after the task completion. While self-managed operation teams have
a longer existence, and the members pass most of their time doing the work of the
team. A cross functional team members are selected from different units but self-
managed team selects its own members and then the members evaluate each other
performances. Self-managed and cross-functional teams have some similarities as
well. Cross functional team members can sometimes make decisions of their own
without higher level management approval while self-managed teams are designed to
give ownership to the members to take decision of their own. Proper training is
required in both types of the group. All the subordinates must understand their role
and positions.