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Francarlo Barilla 5410339 Jirapan Kunthawangso 7264364 Ligia Morffe 7261926 Thi kim anh Phan 7253494
HBI552: Business in Asia, the Americas and Europe
9 September 2011
i 1. Executive Summary
Copper Range, a South Australian copper-gold-uranium miner, is an exploration company that is looking to expand its explorations beyond its Australian boundaries. After unsuccessful negotiations that carried out in Brazil, Copper Range has contracted us to provide them a synopsis on the cultural considerations that need to be considered before conducting business in a foreign market. As with Brazil, Chile has also been identified by Copper Range as a possible market location where it could establish a joint venture with a reputable Chilean Copper Mining company. Referring to appendix one, Copper Ranges inconclusive meeting between its Australian Business Development representative and Brazilian executive, served as a significant exercise as it highlighted to the companies board that they were not ready to operate cross-culturally. As cultural analyst, the basis of this report is to provide Copper Range executives with the necessary information to better understand both countries national environments and cultural mannerisms when doing business.
The purpose of the report is to provide Copper Range with a greater understanding of the various informal cultural differences that need to be considered before conducting business in either country. The objective is to provide a general consensus that although similar, the cultural dimensions of both Chile and Brazil are vastly different in a business context. Commencing with a PESTLE and SWOT analysis of both countries, the report will follow with a comprehensive look at the various cultural dimensions that cultural analyst such as Hofstede and Trompenaar propose. Correlating with their external business environments, a summary on the international strength of both economies has also been conducted to better understand how internationalized both market economies are. Drawing on the cultural differences between both countries, the final section of the report attempts to provide Copper Range with a better understanding of the nature in which business is conducted in both countries. Looking at the relative importance of personal relationships, the power distance between management and lower subordinates, and the significance that dress and personal appearance play in workplace, are a few of the areas that have been analysed comprehensively.
ii Impartial research on the ethical standards and principles of both countries illustrated that the morals incumbent in Chile and Brazil are vastly different to the mandatory morals that most Australian businesses encompass. Although Brazil encompassed the market characteristics that posed the most growth opportunities and financial reward, it was envisioned that the relative political instability and high level of seemingly acceptable corruption was something too significant to combat in Brazil. Chile was the more conservative recommendation that was felt to offer a stable market economy that had little corruption, minimal government intervention, high transparency, and a business culture that is adaptive to an Australian expatriate. Based largely on the concept of morality, it was therefore recommended that Chile be the appropriate market that Copper Range establishes a joint venture in.
iii 2. Table of Contents
3. Introduction ...................................................................................................................................... 4 4. National Characteristics ............................................................................................................... 5 5. Cultural Dimensions ...................................................................................................................... 9 6. International Dynamics: Size versus Efficiency ............................................................... 12 7. Business Practices in Chile ....................................................................................................... 15 8. Business Practices in Brazil ..................................................................................................... 17 9. Recommendations ...................................................................................................................... 19 10. References ...................................................................................................................................... 20 11. Appendices ..................................................................................................................................... 24 Appendix One: Minutes from Brazilian negotiation .................................................. 24 Appendix Two: Brazil PESTLE Analysis ........................................................................ 26 Appendix Three: Chile PESTLE Analysis ...................................................................... 29 Appendix Four: The Economist Magazine Worldwide Cover 2009 Edition ... 31 Appendix Five: Brazils GDP Growth Rate Chart ....................................................... 32 Appendix Six: Chiles GDP Growth Rate Chart ........................................................... 32 Appendix Seven: SWOT ANALYSIS ................................................................................. 33 Appendix eight: Halls Cultural Dimensions .................................................................. 35 Appendix nine: Alternative Culture Studies ................................................................. 35 Appendix ten: Trompenaars Cultural Dimensions ................................................... 36 Appendix eleven: Schwartzs Cultural Dimensions .................................................. 37 Appendix twelve: Ronen and Shenkars study Error! Bookmark not defined.
4 3. Introduction
The world of international management has brought about many cultural complexities that all multinational businesses must address in their cross-border pursuits. Rather than just focusing on the formal strategies and operations of an organisation, multinationals must also draw considerable focus on the informal behaviors that best describe the culture of the relevant host market. The importance of understanding the uniqueness of cultures around the world and how to apply the skills of cultural understanding are necessities that all multinationals must consider to become successful in the global business environment. The purpose of the report is to provide Australian Copper Mining company, Copper Range, with a synopsis into the cultural dilemmas that will be faced in both Brazil and Chile. Rather than focus solely on the formal requirements that are addressed in most domestic business negotiations, this report attempts to analyse the various informal areas that will impact the way that business is conducted in both countries. After unsuccessful attempts to negotiate a joint venture arrangement in Brazil, (See Appendix One) Copper Range commissioned this study to provide further insight into the relevant areas that they neglected in there preliminary cross- boarder discussions. Rather than selecting a host market based solely on economic validity, this report attempts to provide further emphasis on the cultural significance of both countries ways of doing business and how that will impact Copper Ranges ability to develop a sustained competitive advantage. The scope of the report will commence with a PESTLE and SWOT analysis on both countries, which are used to give Copper Range a greater understanding of the type of external environment in which domestic firms operate. This information is critical to understanding the nature of the way that domestic firms operate in both countries, and the relative strengths and opportunities that are present in both markets. Diversity studies, such as Hofstede and Trompenaars Cultural Dimensions, have also been analysed to provide further insight into the inhabitants and national cultures of both countries (Itim International 2009a). Whilst the overriding focus of this report will address the numerous cultural differences between Chile and Brazil, this report will also consider the market attractiveness of both countries in the context of the globalized world. The
5 succeeding stage of the report will then analyse the fundamental characteristics that describe how business is conducted in both countries. 4. National Characteristics
When analyzing the national characteristics of two different countries it is imperative to conduct thorough analysis on their external business environments PESTEL and SWOT analysis.
The SWOT analyses in appendix seven help provide further evaluation on the Strengths, Weaknesses, Opportunities, and Threats of an investment in either country. Some of the persistent threats in Brazil relate to its economys high reliance on its exports (notably Iron Ore), rising interest rates and substantial public debt (Franko 2010). Correlating to these threats, notable weaknesses in the Brazilian market pertain to its lack of infrastructure investment, inefficient tax system and corrupt bureaucratic system (Franko 2010). However, from the SWOT analysis it is conclusive that Brazils economy still offers many positive opportunities for investors as the recent resource boom and economic reform will continue to make Brazil an attractive investment haven for many years (Franko 2010).
Similarly with Chile, the SWOT analysis draws foreign investors to the nature and threat of Chiles volatile environment, which is prone to natural disasters. Among the environmental threats in Chile, the unequal distribution of wealth in Chile is seen as a significant weakness of its national economy (Duncan 2009). Whilst many foreign investors are able to reap benefits from foreign investments in Chile, very little is actually remunerated towards society (Duncan 2009). On the other hand, a favorable tax regime and a strong willingness of domestic institutions to allow foreign investors to create wealth with no restrictions, provides many strengths that make Chile an attractive investment market (Duncan 2009). Unlike Brazil that is highly reliant on its export commodities, the Chilean market is constantly diversifying itself to include energy and construction as possible growth areas in the future (Duncan 2009). Chiles vast trade relations also offer promising opportunities to foreign investors, as Chilean law has ratified an agreement that allows foreign investors to use Chile as a base to enter other countries aligned to it (Duncan 2009).
6 A comparative PESTEL analysis on both Brazil and Chile has been provided below. Please refer to Appendix two and three for a more comprehensive PESTEL analysis of both countries.
Political Brazil enjoys a relatively stable democratic political system amidst widespread corruption and bribery (Investment International 2009)
Chile has maintained an open and transparent political system that has strong policy ties towards social welfare and economic stability (CIA World Factbook 2011)
Current public debt in Brazil (end of 2010) is 59.0% of GDP while in Chile its remained low at 9.2% (CIA World Factbook 2011). An increase of 2.5% from 2009
Economic Brazil is the largest economy in South America, emerging as a powerhouse among other BRIC nations
Chile is the fastest growing economy in South America, growing by a further 5.2% in 2010 (CIA World Factbook 2011)
Brazilian economy is highly dependent on inbound Foreign Direct Investment (FDI) and exports of Iron Ore, Sugar and Coffee (CIA World Factbook 2011)
Brazils unemployment decreased from 8.1% in 2009 to 6.7% in 2010. Chiles decreased from 9.6% in 2009 to just 7.0% in 2010 (CIA World Factbook 2011)
Brazil and Chile both have well-developed agricultural, mining, manufacturing, and service sectors (CIA World Factbook 2011)
7 Social Brazil has a very wide disparity between those living in major cities and those living in poverty. 26% of the population live under the poverty line, while only 11.5% in Chile (CIA World Factbook 2011)
The Spoken language in Brazil is Portuguese. Whereas in Chile it is Spanish
Over 70.0% of people in both Brazil and Chile are Roman Catholics. Brazil also has a large group of Protestants (15.0%) whereas in Chile there are many Evangelics (15.0%) (CIA World Factbook 2011)
The literacy rate of those 15 years and older is 88.0% in Brazil and higher at 95% in Chile (CIA World Factbook 2011)
Technology Brazil and Chile both have low patent fillings and R&D spending of only 1% of GDP (CIA World Factbook 2011)
Brazilian infrastructure is generally moderate, but is developing quickly up to the standards of the developed world
Chile has well-developed telecommunication infrastructure. Its broadcast media and telephone system privatized in 1988, drawing rapid new developments (CIA World Factbook 2011)
Brazil has a very well developed tourism industry which has helped them attract large scaled events such as the 2014 Fifa World Cup and the 2016 Rio Olympic Games
Environment Brazil has very rich biodiversity with the Amazon forest covering almost half of the country (CIA World Factbook 2011)
8
Chile is prone to natural disasters such as earthquakes, volcanic eruptions and tsunamis (CIA World Factbook 2011)
Brazil has ongoing issues with deforestation in the Amazon Basin, as well as water and air pollution which is caused by improper mining activities (CIA World Factbook 2011)
Legal Brazil has a very lengthy business registration process (152 days) (Oppenheimer, A 2001). In comparison, it only takes about 28 days to register a business in Chile
In Brazil, it takes an average of 566 calendar days to enforce a contract in court proceedings, whereas it takes only 305 days in Chile (Oppenheimer, A 2001)
Chile reformed its Criminal Procedure Process in 2000 promoting Human rights, transparency in its judicial system, and shaped imperative changes towards opening its economic market (Gomez, S 2005)
Brazil has a very complicated tax system. The comparative strength of legal rights in obtaining credit (scale 0=weak 10=strong) Brazil is ranked 3 according to Trading Economic (Trading Economics 2011e)
Chile practices anti foreign-bribery laws in conjunction with the OECD and UN drug and crime commission
9 5. Cultural Dimensions need in my report
In an international business context, gaining a deep understanding of cultural differences is crucial in maintaining a good relationship with business partners. Issues regarding cultural sensitivity need to be addressed to avoid possible conflicts and culture clashes. Thus, the Hofstede typology 1 of cultural dimensions, a widely known reliable index of categorized cultural values, is used as a framework to compare and contrast the national cultures of Chile and Brazil. Geert Hofstede Cultural Dimensions
Source: (Itim International 2009a) Source: (Itim International 2009b)
According to Hofstede, both Brazil and Chile rank high in Uncertainty Avoidance (UAI) scoring 76 and 86 respectively (Itim International 2009a&b). The higher rank of UAI in Chile indicates that laws and rules are implemented more strictly, allowing for less acceptance towards sudden change and risk. Even though Brazil has a slightly lower UAI rank than Chile, its large population must be taken into account, as Brazil is still considered as a high uncertainty avoidance society. The lowest Hofstede dimension of both countries is Individualism (IDV). While the average South American score is 21, Brazil is considered as a slightly less collectivist society with a higher tendency towards personal needs and aims (Itim International 2009a). Chile, on the other
1 The five cultural dimensions are: Power distances index (PDI), Individualism (IDV), Masculinity (MAS), Uncertainty Avoidance Index (UAI) and Long-Term Orientation (LTO). PDI is the indicator of a countrys level of equality. A country that has a prevalent class system will be ranked highly in this area. The IDV refers to the level of individualism in society. A collectivist society such as China, will have a low rating in this index. The MAS indicates the equality of women in society and how people strongly bond toward each other. A male dominant society such as the United States will score highly in this index. The UAI dimension basically shows a societys ability to tolerate unexpected circumstances and change. A country with a high UAI rating would be a very rule-oriented society with many laws and regulations. This kind of society would be less likely to take risks and embrace change. Finally, the LTO refers to a societys commitment to long-term values and tradition. If the society values common interest over self-interest, it is likely to have a high score in this area.
10 hand, is more committed to harnessing strong family bonds and long-term relationships in both business and society (Itim International 2009b).
The level of Masculinity (MAS) in Chile is much lower than in Brazil. Chile is regarded as a feminine society that highly respects the rights of women and equality in society (Itim International 2009b). Conversely, Brazil, whilst regarded as a feminine culture, is much more assertive and goal orientated than Chile (Itim International 2009a). In saying this, however, their masculinity ranking is still much lower than Western countries like Australia and the United States who have Masculinity ranks just under 60 (Itim International 2009a). According to Hofstede, both Chile and Brazil also encompass a unique tendency towards long-term orientations when decision-making. Both cultures encompass a predisposition that looks to focus on the long- term impacts of a decision rather than the short-term effects. However, Brazilians tend to have a slightly shorter-term orientation than most other South American nations, persevering less than these countries (Itim International 2009a).
Brazil also personifies a society that has a stronger power distance index (PDI) between those in privileged position and lesser subordinates. The power distance index indicates that Brazilians have a stronger inclination towards hierarchies and social status than Chileans. This is exemplified in most Brazilian workplaces, as social hierarchies divide employees according to power and status (Barker 2004). The high importance that Brazilians place on dress further illustrates how rigid its society is towards hierarchies and materialism.
In addition to Hofstedes study, there are also other cultural dimension studies that attempt to provide a broader view in distinguishing the cultural characteristics of various societies around the world. These notably include; Trompenaar, Schwartz, Hall, Ronen and Shenkar, and Sirota and Greenwood (See Appendix Nine). In order to provide Copper Range with the broadest understanding of both Chile and Brazils national cultures, it is imperative to refer to the work that these other cultural analyst have provided.
11 In reference to appendix eight, Hall classifies culture into three dimensions: context (High vs. low), space 2 (center of power vs. center of community) and time (monochromic vs. polychronic) (Changing minds 2011). In the dimension of space, Chile is categorized as center of community where the ownership of space and boundaries is not so important. Problems with theft in Chile are not perceived as extensive as Hall believes that people tend to be less materialistic than those in Brazil (Changing minds 2011). Hall also classifies Chile as a monochromic culture that likes to do just one thing at a time valuing orderliness and consistency. However, Brazilian culture is clearly categorized as Polychronic. This indicates that Brazilians have a tendency to do multiple things at the same time, explaining why negotiations in Brazil can often be lengthy and tiresome. Most polychronic cultures are also classified as high context societies, personifying Brazilians who are not generally seen to be direct people to deal with (Nardon et al 2009).
2 The information regarding Chile has not been explicitly mentioned, however it is impliedly understandable as the country falls into the category of Latin America.
12 6. International Dynamics: Size versus Efficiency
Being regarded as the fifth largest country in the world and the largest in South America (CIA World Factbook 2011) has enabled Brazil to gain superior weight over other South American nations when it comes to business and foreign investment. Besides being a large market with vast natural resources, Brazils economy has been experiencing growth in recent years that has help stimulate immense investment opportunities in the country. In 2009, The Economist magazine reported a 14 page special report of Brazils economic situation as Latin Americas big success story (See Appendix Four). The report notes Brazils growth will continue as it further develops oil fields, increases its demand for food products and natural resources from Asian nations, and better allocates its own resources. The report concludes with the projection that envisions Brazils economy to grow to become the worlds fifth largest economy in the next ten to fifteen years (The Economist 2009). The magazine also notes Brazils growing presence in the world stage as it will be hosting FIFAs 2014 World Cup and the 2016 Olympics in Rio de Janeiro (The Economist 2009).
Currently Brazils GDP (See Appendix Five) expanded 1.3% in the first quarter of 2011 over the previous first quarter in 2011(Trading Economics 2011). Brazils main trading partners the United States, China and Argentina. Its principal export destination in 2010 was China with 15.3% and its principal import source was the United States equating to 14.9% of imports (DFAT 2011a). However, Brazils trading relationships with the above mentioned partners have shifted recently. China is investing heavily in the region with recent investments of approximately US$30 billion in Brazil, as currently there is a growing competition between the United States and China for a foothold in Latin America (Kurczy 2011). Moreover, China has taken the lead replacing the United States as Brazils biggest trading partner, in fact, Brazils total exports to China increased by 65.0% in the first four months of 2009 (Boyce 2010).
Although there are some monumental benefits present in the Brazilian economy, one of the persistent problems that all interested investors need to be aware of pertains to Brazils high level of public debt. Rising public debt over 60% in the first quarter of 2011, severely reduced consumer confidence in the Brazilian market despite small improvements. As a result, Brazil is slowly improving its macroeconomic stability by building up its foreign reserves and shifting its
13 debt burden towards real denominated and domestically held instruments (CIA World Factbook 2011).
Since 1991, Brazil has been a sovereign member of the Southern Common Market, Mercosur 3 . Being the largest associated member in this regional group, Brazils main focus has been to stimulate new trading opportunities and improve efficient cooperation between its members. Brazils current position in South America is one of regional hegemony, which it constantly enhances through diplomatic activities with the goal of achieving clear supremacy over its South American neighbors (Varas 2008).
Brazils position as a key player expands globally as well. Besides having the position of being Latin Americas largest economy and the eighth largest in the world (Oconnell 2010), Brazil is also a BRIC 4 nation and a member of the G20. Being recognised as a G20 nation has given Brazil the privy position of speaking on behalf of its fellow South American and developing nations, allowing them to prove its leadership role in a global context (Kirton 2011). Due to the current shift in power and the ongoing Global Financial Crisis, many multinationals are looking to the BRIC nations as a source of foreign expansion and direct foreign investment (Investopedia 2011). Brazils association with BRIC countries and its seemingly insulation against some of the biggest problems facing the rest of the world, has further enhanced it position as a global key player to watch (Kirton 2011).
In contrast, Chile is a much smaller country with only 17.2 million inhabitants (DFAT 2011b). However, it is projected that real GDP will grow by a further 6.0% by 2012, making Chile the fastest-growing economy in South America (Euromonitor International 2011). Similar to the rest of the world, Chile is still recovering from the recent Global Financial Crisis and economic slowdown that resulted from the 2010 earthquake. Economic growth and stabilization has been supported by rising commodity prices, which have reached record heights, helping to alleviate much of Chiles previous economic strain (Global Edge 2011). Chile is recognised as a world
3 Mercosur: The "Common Market of the South," is the largest trading bloc in South America. Mercosur's primary interest has been eliminating obstacles to regional trade, like high tariffs, income inequalities, or conflicting technical requirements for bringing products to market (Klonsky, Hanson 2009). 4 BRIC: is an acronym representing the emerging economies of Brazil, Russia, India and China used by Goldman Sachs and which speculated that by 2050 these four economies would be wealthier than most of the actual economic powers (Investopedia 2011).
14 leader in the copper-mining industry. In fact, its annual output is a third of the worlds mined copper, which in 2010 accounted for 66.5% of its total exports. This amount is expected to increase by a further 6.4% by the end of 2011 (Euromonitor International 2011).
Chiles GDP (See Appendix Six) expanded 1.40% in the second quarter of 2011 over the previous quarter in 2011 (Trading Economics 2011). Chiles economy is marked by high levels of foreign trade supported by favorable exchange rates and efficient flows of imports and exports with low or no tariffs. Such transparent trade conditions make Chile one of the most open economies in the world (GlobalEDGE 2011). Chiles main trading partners are China, the United States, and Argentina. Its principal export destination last year was China with 24.4% and its principal import source was the United States recording 17.6% of total imports (DFAT 2011b). Currently Chile maintains free trade agreements with diverse countries; these include Canada, the United States, Mexico, South Korea, Australia, and the European Union (Euromonitor International 2011).
Due to its progress and efficiency, Chile has been catching international attention. As a matter of fact, it is the first and only South American country to be part of the OECD, pledging to achieve the highest sustainable economic growth among other aims of the organization (OECD n.d). In addition, Chile promises to expand its presence as it is also a member of the Asia-Pacific Cooperation Forum and is negotiating free-trade agreements with China and other Asian countries (Euromonitor International 2011).
Regionally, Chile plays also a key role by being one of the members of the South American trading bloc Mercosur and which gives the countrys industries and business partners access to other markets in South America like Brazil, Argentina and Uruguay (GlobalEDGE, 2011).
15 7. Business Practices in Chile
Before looking to conduct business in Chile it is extremely important to understand the various cultural elements that govern the ways that Chileans do business. The importance of personal business relationships, the nature of social hierarchies, tendencies towards nepotism, and strict policing against corruption, are just a few of the features that make doing business in Chile vastly different to Australia.
Building lasting and trusting relationships is very important to many Chileans, who often find it essential to establish strong bonds prior to closing any deals. Establishing productive business cooperation requires a long-term commitment as formal business negotiations generally commence once a level of comfort has been established (Katz 2008). Chileans usually only want to do business with those that they know, like, and trust. Acceptable tendencies towards nepotism correlate with such mindsets, as Chileans believe that it is much more reassuring to do business with a family member rather than with a foreigner (Katz 2008).
Chileans tend to converse in close proximity, often-displaying emotion and outlandish hand movements. For Westerners that perceive this as an invasion of space, backing away would send the wrong message to a Chilean as they would associate this with a lack of comfort and disinterest in the relationship (Katz 2008). While Chileans are generally warm and friendly people, they are also very proud and may be easily offended by direct criticism and comments. Rather than being open towards criticism, Chileans tend to avoid public confrontations out of respect for peoples honour and personal pride. Causing embarrassment to other people through open criticism can have a devastating impact on a negotiation, particularly when it involves a Chilean national (Katz 2008). Respect is earned by showing empathy towards others, treating everyone with dignity and without aggressive behaviour (Katz 2008).
Most Chilean firms tend to be very hierarchical as people are expected to work within rigid well- established lines of authority. Decision-making is usually reserved for top executives who never consult with lesser subordinates, but will always consider the interests of the group or organisations. Such a collective style of management illustrates the paternal role that managers have towards their employees (Katz 2008).
16
Decision-making can also be a slow process that requires much patience and diligence. Attempts to rush or put pressure on the process often results in failure as Chileans encompass a long-term orientation towards business decisions. Rather than just relying on rules and laws, personal feelings and experiences are also taken into consideration when decision-making. Conversely, Chileans are often apprehensive towards change and reluctant to take risks. An emphasis on contingency plans, support, and guarantees, must be shown to allow them to become comfortable when making risky decisions (Katz 2008).
Unlike other prominent South American nations, Chile has worked tirelessly to eradicate corruption from its economy. According to the 2010 Corruption index, Chile is ranked 21 with a transparency rank (CPI) 5 of 7.2, which is the highest among the South American region.
5 Transparency International World Corruption Index (CPI). 0 = least transparent and most corrupt 10 = most transparent and least corrupt. 178 countries were ranked on this index in 2010.
17 8. Business Practices in Brazil
Anybody wishing to do business with Brazil and Brazilians should be aware of the various cultural and structural barriers that might confront them. The importance to building lasting and trusting personal relationships is one of the critical aspects of the Brazilian business culture that must be firstly considered. Business meetings can often take many forms, ranging from boardroom meetings to low key meetings in up scaled restaurants and nightclubs. As exemplified in appendix one, business relationships in Brazil exist between people, as Brazilians prefer to do business with people not companies. Therefore, even if a company member has won the trust and friendship of a local Brazilian firm they will not necessarily trust others from the same company (World Business Culture 2011). It is essentially very important to keep company interfaces unchanged, as each change (as exemplified in appendix one) signifies the beginning of a new business relationship.
Most Brazilians also encompass a polychronic work style as they have a tendency to pursue multiple actions and goals in parallel (World Business Culture 2011). When negotiating, they often take a holistic approach and may jump back and forth between topics rather than addressing them in sequential order. Negotiators that are from strongly monochronic cultures, such as Australia, may find this style confusing to deal with. However, attempts to rush the process are unlikely to produce better results and may be viewed as offensive. Correlating to their polychronic work styles, Brazilians value face to face interaction more than any other communication method. Indirect communication through telephones and emails are not received well (as exemplified in appendix one) as Brazilians encompass a very close proximity towards space and emotion. Such tendencies often make them seem aggressive and intimidating even though they are very caring and relaxed in nature.
In Brazils business culture, the respect a person enjoys depends primarily on his or her status, rank, and education (World Business Culture 2011). Showing status through things like dress is extremely important as it displays the level of respect that one commands from others. Similarly, it is expected that everyone shows respect to those of higher status and age, although, younger generations are starting to question these beliefs exhibiting more emphasis on merit and personal character. Even though hierarchy is enforced within Brazilian organisations, when empowered
18 employees are encouraged to be extremely creative and assertive. As in most Australian organisations, Brazilians are accustomed with working in teams and taking on responsibility when given the authority (World Business Culture 2011). Decision-making follows a similar premise, as many lower level employees liaise with business partners in the absence of their inaccessible senior managers. However, upper-management is eventually responsible with making final decisions.
But arguably the most pervasive barrier encountered by foreign businesspeople refers to the very real extra costs of doing business in Brazil. Malleable ethical standards and moral perceptions that exist in Brazil allow for corrupt behaviour such as bribery or intercedes to occur, as they are morally seen as effective tools to progress business negotiations (World Business Culture 2011). To an Australian executive, such illicit behaviors would be perceived as being morally unacceptable and frowned upon when confronted. However, when doing business in Brazil it is necessary to disregard ones moralistic intentions and play by the same game that Brazilians do (World Business Culture 2011). For Copper Range, such a stance must be considered as it is the general consensus that most mining companies in Brazil have to pay some intercede towards government projects to alleviate any negative externalities caused from mining (World Business Culture 2011).
19 9. Recommendations
Taking into account the various cultural studies and national business tendencies, it appears that Chilean culture offers a more suitable business environment towards Australian businesses. Chileans tend to value punctuality and team fullness more than Brazilians, exerting an efficient attitude that desires rules and framework when decision-making. Apart from being one of the most efficient economies in South America, Chile has established itself as the fastest growing economy in the region with minimal red tape habits and stringent law enforcement. Its relatively transparent business environment offers many possible trade benefits to Copper Range, as its economic landscape offers a platform into many diverse markets that Chile has established free trade agreements with.
However, when deciding upon which market Copper Range will better integrate in, the strong stance that Chile takes concerning anti-foreign bribery and corruption needs to be decisively considered. In light of the recent foreign bribery cases that other mining companies such as BHP Billiton and Rio Tinto have been involved in, it is our opinion that Copper Range take a moralistic approach to its expansion process and choose Chile over the immorally inclined Brazilian market. Taking such a strong stance against corruption and unethical procedures will reinforce a strong culture within Copper Range and its new partnership, as an organization that will not tolerate any inappropriate dealings.
20 10. References
Barker, D 2004, US cultural management vs. Chilean cultural management, John buyer, viewed 30 Aug 2011, < www.davidkbarker.com/papers/US_vs_Chilean_Management.pdf>
Bloomberg 2011, Chiles annual inflation rate surges to 10 year high, market snapshot, viewed 4 September 2011, <http://www.bloomberg.com/apps/news?pid=newsarchive&sid=aOg901PgsioA>
Boyce, L 2010, Emerging Markets: Nuts about Brazil, 25 August 2010, This is Money.co.uk, viewed 26 August 2011, <http://www.thisismoney.co.uk/money/investing/article- 1702520/Emerging-markets-Nuts-about-Brazil.html>
Changing minds 2011, Halls cultural factors, changing minds.org, viewed 5 September 2011, <http://changingminds.org/explanations/culture/hall_culture.htm>
Connerley, ML 2004, Cultural Frameworks and their importance for leaders, Leadership in a diverse and multicultural environment: Developing awareness knowledge and skills, Sage Publications Inc, viewed 7 Sep 2011, <www.sagepub.com/upm- data/4964_Connerley_I_Proof_2_Chapter_3.pdf>
Corruption index 2010, Transparency international: how corrupt is each country, DataBlog, viewed 5 September 2011, <http://www.guardian.co.uk/news/datablog/2010/oct/26/corruption- index-2010-transparency-international>
DFAT, 2011a, Brazil Country Fact Sheet, June 2011, Australian Government Department of Foreign Affairs and Trade, viewed 30 August 2011, <http://www.dfat.gov.au/geo/fs/braz.pdf>
DFAT, 2011b, Chile Country Fact Sheet, June 2011, Australian Government Department of Foreign Affairs and Trade, viewed 30 August 2011, <http://www.dfat.gov.au/geo/fs/chle.pdf>
Duncan, R 2009, Spain-Chile Relationship: A SWOT Analysis, 21 November 2009, Ezine articles, viewed 4 September 2011, < http://ezinearticles.com/?Spain-Chile-Relationship---A-SWOT- Analysis&id=3306416>
Encyclopedia of Nations, 2011, Chile: Politics, government, and taxation, Encyclopedia of the Nations, viewed 4 September 2011, <http://www.nationsencyclopedia.com/economies/Americas/Chile-POLITICS-GOVERNMENT- AND-TAXATION.html>
Euromonitor International, 2011, Chile: Country Profile, 27 May 2011, Euromonitor International Passport GMID, Swinburne University of Technology, Australia, viewed 24 August 2011, <http://www.portal.euromonitor.com.ezproxy.lib.swin.edu.au/Portal/Pages/Search/SearchResults List.aspx>
21 Franko, P 2010, SWOT Analysis: Brazil, 15 April 2010, Colby College, viewed 4 September 2011, < http://www.ndu.edu/inss/docUploaded/Franko%20Brazil%20Roundtable%20Presentation.pdf>
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22 Lenartowicz, T & Johnson, JP. 2002, Comparing managerial values in twelve Latin American countries: an exploratory study, Management International Review, viewed 7 Sep 2011, <http://findarticle.com/p/articles/mi_hb3265/is_3_42/ai_n28955593/pg_2/>
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23
The World Bank 2011b, Ease of doing business in Chile: Measuring business regulations, International Finance Corporation, viewed 28 August 2011, <http://www.doingbusiness.org/data/exploreeconomies/chile/>
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24 11. Appendices
Appendix One: Minutes from Brazilian negotiation
Copper Range Mining Group
Meeting Agenda: Formalization of Joint Venture agreement between Copper Range and Millinea Mining Date: 3 September 2011 Destination: Rio De Janeiro, Brazil Start time: 2pm Estimated end time: 3Pm Attendees: Robert Jones (Copper Range) Federico Thiago Robinho (Millinea Mining)
Items Discussed:
Greeting: Sr. Federico Thiago Robinho greeted Mr. Robert Jones warmly and said Ahh Senhor Johnson welcome. He then provided an excuse for being one hour late for the appointment, Traffic was crazy Mr. Jones then introduced himself, before Sr. Robinho corrected him and invited him to call him by his first name Federico as they already had an established relationship Mr. Jones then explained that the previous person Sr. Robinho liaised with was actually not him, but Mr. David Johnson S.r Robinho was shocked and distraught about the change in personal that Copper Range sent for such an important meeting The waitress then ushered them to their table
Negotiation/Preliminary discussion
Immediately, Mr. Jones offered Sr. Robinho with a warm welcome: Firstly I would like to thank you on behalf of Copper Range, for the commitment and level of support that you have shown towards our business aspirations. I think that after todays efforts we will be able to create a fruitful business relationship that will Sr. Robinho then cut off Mr. Jones and instructed him to wait one moment un momento Senhor Sr. Robinho seemed disinterred in Mr. Jones and rather decided to order a large tray filled with wine, scotch and cigars He offered Mr. Jones a sample of everything, but he gratefully denied Sr. Federico Thiago Robinho then looked mysteriously at Mr. Jones and said: you are not the one that I have been dealing with, where is Mr. David Johnson? Mr. Jones once again explained the reason for his visit and as to why Mr. Johnson could not make this trip Sr. Robinho seemed very interested in knowing the fate of Mr. Johnson as he repeatedly asked questions relating to his where about and status in the company going forward
25 Mr. Jones then became blunt and confessed that he was retrenched from the company and will no longer be involved in any decisions or negotiations with the two companies To the surprise of Sr. Robinho, he looked sternly at Mr. Jones and said: I liked Mr. Johnson, I felt very comfortable with him and with the direction that our companies were going. But now I am sitting here with you, and Snr I dont know who you are Mr. Jones attempted to explain to Sr. Robinho that is office sent numerous emails and messages regarding the Millinea office explaining the situation with Mr. Johnson. He also tried to reassure Sr. Robinho that going forward there would be no other issues for his concern Sr. Robinho then became annoyed and said to Mr. Jones: let me tell you something Snr, In Brazil we do business with people only that we trust. So now that Mr. Johnson is gone as far as I am concerned we are starting fresh. And another thing, I dont care for faxes or fancy emails, in Brazil this is how we do business Cara a Cara (Face to Face) Mr. Jones made the error of not understanding the situation and status of the relationship as he referred to Sr. Robinho once again as Federico Sr. Robinho then became very angry with Mr. Jones and told him to call him only by his surname Senhor Robinho as they were not mutual friends and were still in the process of being acquainted with one another Mr. Jones then resentfully accepted the situation but once again tried to push the purpose of the meetings agenda. He said: Sr. Robinho, that this shouldnt change anything and that the main thing is that we are here today to meet and greet and get on with finalizing the original joint venture agreement that was agreed on months ago However, Sr. Robinho made it known that here in Brazil we do not like any uncertainties. What are the guarantees that doing business together will benefit my family as well as the families of all my employees? Mr. Jones then started explaining the financial gains that could be met and further explained to Sr. Robinho: as individual companies we are both achieving good things, but as a unified company we can achieve even greater things and kill off any competition from all around the world This seemed to spark interest in Sr. Robinho as he explained to Mr. Jones: look stay in town for a couple of weeks, come with me to our headquarters and meet some of our employees, they will be very interested in meeting you. You will then see how we do things here in Brazil so that your Australian managers can handle my employees as a Brazilian would. Then if we are all satisfied that we can work together over time, then we can sign the agreement and move forward
Mr. Jones then became very concerned with the intensions of the Millinea group and Copper Range as he rationalized with Sr. Robinho: I understand you would like me to have a look and see how everything runs down here, but we are not planning on absorbing the Brazilian corporate culture here. We have had success back home in Australia and the United States and therefore plan on bringing over all over work processes to manage the company the same way as ours in Australia Sr. Robinho became very defensive once again and asserted himself on Mr. Jones by staring him with a cigar in his mouth momentarily He then declared angrily: thats out of the question. We will run the business the way that it always has been run...after all we are in Brazil and our workers will not respond to your ways the same as in Australia Mr. Jones recognised the anger shown by Sr. Robinho, so he attempted to salvage the deal by saying rather cunningly: look Im sure we can come to an agreement later when it comes to deciding these things, but right now lets get the agreement signed so I can go back to my office
26 and push forward all the arrangements and let my shareholders and related firms know the direction we are taking Sr. Robinho then shook his head and said to Mr. Jones: I apologize if I havent made myself clear Mr. Jones, but we will not be signing anything today and definitely not under your conditions Mr. Jones then became completely dejected and said: well I guess we are just wasting our time here today Sr. Robinho agreed with Mr. Joness sentiments and again offered Mr. Jones a drink and a cigar
Meeting Conclusion/Notes
Rather than accept, begrudgingly, to have a drink with Sr. Robinho and attempt to build a solid personal relationship for future business prospects, Mr. Jones instead chooses to leave the meeting abruptly. Any immediate business relationships between the two companies but ended when Mr. Jones departed the meeting. Copper Range is now aware that a new approach to cross- boarder business is required to ensure that no such transgressions occur in the future.
Appendix Two: Brazil PESTEL Analysis
Political The Federative Republic of Brazil is a federal republic made up of 26 state divisions with its Capital Brasilia (CIA World Factbook 2011a) Brazil maintains a stable democratic political system, although is hindered by a dysfunctional and corrupt Judicial system (CIA World Factbook 2011a) According to Travellerspoint, Brazil ranks as one of the most dangerous cities in the world (Travellerspoint 2011) Second largest single-country market for cocaine in the world which highlights the lack of political influence in the trafficking of illicit drugs (CIA World Factbook 2011a) Drugs trafficking and criminal gangs often are the core concerns around political debates and electoral campaigns (CIA World Factbook 2011a) Brazil has long-standing disagreements with Argentina, Guyana, Suriname and Venezuela (CIA World Factbook 2011a) Brazil has established preferential trade arrangements with the United States engaging in the trade of electrical and transport equipment, footwear and coffee (CIA World Factbook 2011a) Signed Mercosul in 1991, an agreement among Argentina, Brazil, Paraguay, and Uruguay (Klonsky, J & Hanson) Integral member of UNASUL, ALADI, CASN, IBSA, and is among the fasting growing trade blocks in the world BRICs (CIA World Factbook 2011a) Brazils government offers economic growth programs that allow investors to access the support of government for financial and advising aspects (CIA World Factbook 2011a) Current public debt (end of 2010) is 59% of GDP (CIA World Factbook 2011a)
27 Economic Brazilian economy is highly dependent on exports of Iron Ore, Copper and coffee, as well as being a very attractive destination for inbound Foreign Direct Investment (CIA World Factbook 2011a) Has a rigid labor force, 66% in Services and 20% in agriculture (CIA World Factbook 2011)a In 2010 Brazil had a Trade surplus on its current account of USD$20 billion (CIA World Factbook 2011a) Main export include, Iron ore, soybeans, ethanol, coffee and copper (CIA World Factbook 2011a) Major exports markets include, China 12%, United States 11%, Argentina 8.4% (CIA World Factbook 2011a) Main imports include, machinery, electrical and transport equipment, chemical products and oil (CIA World Factbook 2011a) Major import suppliers include, United States 16%, China 13%, Argentina 9% (CIA World Factbook 2011a) Composition of GDP: Services (66%), Industry (28.5%), Agriculture (5.5%) (CIA World Factbook 2011a) Ongoing problems with a high interest rate: 12.5% (CIA World Factbook 2011a) Inflation rate has remained stable at 6.87% in 2011 with very minimal increases in prices from 2009 rate (CIA World Factbook 2011a)
Socio-cultural Big regional disparity between those living in major cities and those in smaller towns Widespread urban poverty, with 87% of total inhabitants coming from these regions (CIA World Factbook 2011a) 26% of population live under the poverty line (CIA World Factbook 2011a) Infant mortality rate is 21.17 deaths/1,000 live births (CIA World Factbook 2011a) Ethic groups are comprised as: white 53.7%, mulatto (mixed white and black) 38.5%, black 6.2%, other (includes Japanese, Arab, Amerindian) 0.9%, unspecified 0.7% (CIA World Factbook 2011a) Major religions according to 2000 census include; Roman Catholic 74%, Protestant 15%, Spiritualist 1.3%, Bantu/voodoo 0.3%, none 7.4% (CIA World Factbook 2011a) Languages: Portuguese, Spanish, German, Italian, English and a large number of minor Amerindian (CIA World Factbook 2011a) Literacy rate of those 15 years and over that can read and write: 88.6% of population (CIA World Factbook 2011a) Working age: (15 64 years): 67% of population (CIA World Factbook 2011a) Brazil facing problem of having an aging workforce as Australia does
Technological Low patent filings and R&D spending (only 1% of GDP) (CIA World Factbook 2011a) Low telecommunication penetration in far-flung areas Infrastructure varies but is developing quickly up to the standards of developed countries
28 Brazil has the second largest amounts of airports in the world (4,072) only behind the United States (15,079) (CIA World Factbook 2011a) Many of its shipping vessels in the Atlantic ocean are under constant threat from attacks and hijackings (CIA World Factbook 2011a) Has a working telephone system that has extensive microwave radio relay systems and a domestic satellite system with 64 earth stations (CIA World Factbook 2011a) Very developed tourism projects that attract many foreign visitors 2014 Fifa world Cup Finals and 2016 Rio Olympic Games
Environmental Very rich biodiversity the Amazon covers almost half of Brazils terrain Climate: tropical or semitropical (CIA World Factbook 2011a) Deforestation in Amazon Basin is destroying the habitat and endangers a multitude of plant and animal species Problems of ongoing illegal wildlife trade (CIA World Factbook 2011a) Air and water pollution in Rio de Janeiro, Sao Paulo, and several other large cities (CIA World Factbook 2011a) Land degradation and water pollution caused by improper mining activities (CIA World Factbook 2011a) Wetland degradation; severe oil spills (CIA World Factbook 2011a) Has now become the largest producer of ethanol in the world (CIA World Factbook 2011a)
Legal Complicated tax system Brazil has a very lengthy business registration process, which usually takes 152 days and requires about 15 formal procedures with the Brazilian government (Oppenheimer, A 2001) Strength of legal rights in obtaining credit (Scale 0=weak 10=strong) Brazil is ranked 3 according to (Trading Economics 2011e) Time to export takes about 13 days once all legal requirements are fulfilled (Oppenheimer, A 2001) Has many red tape habits which are holding back the strength of the economy (Oppenheimer, A 2001)
29 Appendix Three: Chile PESTEL Analysis
Political Republic of Chile, located in South America at the border of the South pacific ocean with its capital city Santiago (CIA World Factbook 2011b) Chile has gained its democracy system in 1990, after a long history of dictatorship. Sebastin Piera, Current president has reformed the law and maintained open economic and moderate social welfare after the 20 years of governance (Encyclopedia of Nations 2011) Until now Chile has considered as the most stable country in Politic, relatively free of corruption, and has a low crime rate (CIA World Factbook 2011b) Despite a few disputes over the years, Chile has strong political ties with its neighboring countries Argentina, Bolivia and Peru (CIA World Factbook 2011b) Chile maintains both bilateral and multi lateral agreement such as agreement under Mercosul and UNASUL (CIA World Factbook 2011b) It is the second Latin American country to become a member of the OECD (CIA World Factbook 2011b) Current Public debt (end of 2010) is relatively low at 9.2% of GDP (CIA World Factbook 2011b) which is 3.0% higher than 2009 level
Economic Chile is the Fastest-growing economy in Latin America. Despite an economic contraction of 1.7% in 2009, the economy grew by 5.2% in 2010 (CIA World Factbook 2011b) Main exports include copper (40% of total exports) (CIA World Factbook 2011b) Major export destinations include China 23.2%, United States 11.3%, Japan 9.2%, South Korea 5.8%, Brazil 5.1% (CIA World Factbook 2011b) Main Imports include petroleum, heavy industrial machinery, and vehicles (CIA World Factbook 2011b) Major import supplier include United States 16.8%, China 11.8%, Argentina 10.9%, Brazil 6.7%, South Korea 5.1% (CIA World Factbook 2011b) Unemployment has been stable at 7.1% (2010 est.), with a favorable country comparison to the world (rank 72) (CIA World Factbook 2011b)
Socio-cultural Big regional disparity between those living in major cities and those in smaller towns Widespread urban poverty, with 87% of total inhabitants coming from these regions (CIA World Factbook 2011b) 11.5% of total population live under the poverty line (CIA World Factbook 2011b) Infant mortality rate is 14.33 births/1,000 population (CIA World Factbook 2011b) Ethnic groups are comprised as: white and white-Amerindian 95.4%, Mapuche 4%, other indigenous groups 0.6% (according to 2002 census) (CIA World Factbook 2011b) Major religions according to 2000 census include; Roman Catholic 70%, Evangelical 15.1%, Jehovah's Witnesses 1.1%, other Christian 1%, other 4.6%, none 8.3% (CIA World Factbook 2011b) Languages: Spanish, Mapudungun, German, English (CIA World Factbook 2011)
30 Chile has a very high Literacy rate, with almost 98% of people 15 years and over that can read and write (CIA World Factbook 2011b) Working age remains quite high: (15 64 years): 67% of population (CIA World Factbook 2011b) Chile facing problem of having an aging workforce as Australia does
Technological Low patent filings and R&D spending (only 1% of GDP) (CIA World Factbook 2011b) Chile has well-developed telecommunication infrastructure. Its broadcast media and telephone system was privatized in 1988 which allowed for rapid progression (CIA World Factbook 2011b)
Environmental Chile has a very rich biodiversity Chile is under constant threat of Natural hazards such as severe earthquakes; volcano eruption and tsunamis (CIA World Factbook 2011b) Its natural biodiversity is threatened from improper mining and deforestation, and air and water pollution through chemical waste from industry (CIA World Factbook 2011b) Has signed numerous environmental treaties including: The Antarctic-Environmental Protocol, and The Kyoto Protocol (Ratified in 2002). They have also become party Marine Dumping Standards, Ozone Layer Protection, and Whaling (CIA World Factbook 2011b)
Legal Chile has a common law system in which based on the Constitution of 1980 (October 24th, 1980 with several amendments) (Gomez 2005) Chile reformed its Criminal Procedure Process in 2000 promoting Human rights, transparency in its judicial system, and shaped imperative changes towards opening its economic market (Gomez 2005) Chile practices anti foreign bribery laws in conjunction with OECD and UN drug and crime (CIA World Factbook 2011b) Chile has maintained strong relationship ties with the United States to promote Human rights and in 2004 after implementing the US- Chile free trade agreement, Chiles net amount of trade increased tree times (Gomez 2005) In February 2010, the US Chile formal double tax treaty has been signed to promote private sector investment in foreign countries (Spencer Global 2010) In March 2010, the Australia- Chile tax treaty has been signed in order to promote a harmonized fiscal policy in both countries (The Treasury 2010)
31 Appendix Four: The Economist Magazine Worldwide Cover 2009 Edition
Source: (The Economist 2009)
32 Appendix Five: Brazils GDP Growth Rate Chart
Source: (Trading Economics 2011b)
Appendix Six: Chiles GDP Growth Rate Chart
Source: (Trading Economics 2011d)
33 Appendix Seven: SWOT ANALYSIS
BRAZIL Strengths S Brazil is a ethnic melting pot which is endowed in natural wealth (Thomas White Global Investing 2011) The largest economy in South America and emerging in world economies as a BRIC nation (CIA World Factbook 2011) Is a member of the G20 and often speaks on behalf of other South American and developing countries (Kirton 2011) Has very sound financial policies Agriculture well established and diversified Is the largest exporter of sugar, coffee, tobacco, beef and iron ore (Thomas White Global Investing 2011) Largest ethanol producer in the world (CIA World Factbook 2011) Ability to outbid Chicago and Madrid for 2016 Olympic games
Weaknesses W Divided social classes and urban poverty - 26% below poverty line (CIA World Factbook 2011) Heavy political instability, corruption and mismanagement (Thomas White Global Investing 2011) High income inequality disparity (CIA World Factbook 2011) Lack of reputable education providers and enrolments in higher Education (Thomas White Global Investing 2011) Business sector is relatively informal Inefficient tax system and red tape habits Poorly developed infrastructure lacks innovation Wide spread crime and corruption Government often involved in illegal payments from industry Opportunities O Workforce becoming highly skilled in manufacturing and technology Booming minerals sector recent oil discovery at Tupi Reserve (Thomas White Global Investing 2011) Hydroelectricity and energy sector emerging Brazil becoming increasingly self sufficient in conventional energy (Thomas White Global Investing 2011) Expanding agriculture sector offers many business opportunities in industries reliant on cotton, rice and sugarcane (Thomas White Global Investing 2011) Hosting privileges for Fifa 2014 World Cup Threats T Highly reliant on only a few exports such as Iron Ore and sugar (CIA World Factbook 2011) The Real currencys high value is making it uncompetitive as many other countries are devaluing theirs to attract foreign investment (Lim 2010) Global currencies at war Rising interest rates which have increased to tackle the ongoing debt problem (CIA World Factbook 2011)
34 and 2016 Olympic games Tourism and domestic businesses will thrive (Thomas White Global Investing 2011)
CHILE Strengths S Chile has a highly efficient economic structure that has consistently grown fastest growing South American economy (Thomas White Global Investing 2011) Has diverse Free Trade Agreements with many countries including the United States and Australia (CIA World Factbook 2011) Has one of the most open and transparent economies in the world Successive budget surpluses has reduced its national debt to zero (Thomas White Global Investing 2011) Has rich agriculture and mineral reserves Was the first South American nation to become a member of the OECD (OECD n.d) The worlds largest producer of copper and has the globes largest open-pit copper mine (Thomas White Global Investing 2011)
Weaknesses W Has acute energy shortages (Thomas White Global Investing 2011) Lack of quality education between low and high income students (Thomas White Global Investing 2011) Divided social classes and urban poverty 11.5% below poverty line (CIA World Factbook 2011) High income inequality disparity (CIA World Factbook 2011) A lack of government spending in R&D and innovation (CIA World Factbook 2011) Dependency on other nations for production of key necessities such as food and energy causes high price increases and inflation (Bloombery 2011)
35 Opportunities O More young people are enrolling in Higher Ed (up from 30% to 40% in 2010) higher skilled inhabitants (Thomas White Global Investing 2011) Has gained a strong competitive advantage in grape growing and wine production (Thomas White Global Investing 2011) Due to its varied geography, Chile has unexploited opportunities in the renewable energy industry i.e. Solar, wind and Ocean (Encyclopedia of Nations 2011) Government sectors becoming more privatized offers more foreign investment opportunities and will help the economy mature (Thomas White Global Investing 2011) Threats T Economy is highly reliant on its Copper exports (CIA World Factbook 2011) Relies on average 2/3 of its food and energy sources to come via imports (Bloombery 2011) Is constantly under threat by persistent natural disasters such as earthquakes and volcano eruptions
Appendix Eight: Halls Cultural Dimensions
Source: (Changing minds 2011)
Appendix Nine: Alternative Culture Studies
According to Lanartowicz and Johnson (2002), both Trompenaar (See Appendix Ten) and Schwartz (See Appendix Eleven) excluded Chile from their studies and conducted analysis on Brazil that cannot be rationally compared.
36 In regards to other cultural studies, Sirota and Greenwood looked at dividing countries into eight different regional groups as they felt that a countries geographic position often impacted the culture of their inhabitants. Ronen and Shenkars study (See Appendix Twelve) also used a similar framework, as they attempted to examine culture based on the similarities between world regions and the way employees view their work and needs (Lanartowicz and Johnson 2002).
Amidst these eight-world regions and four independent countries, Chile is classified as a Southern Latin American country, whilst Brazil is viewed as an independent group. The group of eight clusters includes: Near Eastern, Arab, Far eastern, Latin America, Anglo, Latin European, Germanic and Nordic. Whilst the four independent groups consist of Japan, Brazil, Israel and India, as they are seen to be distinctly different to other country regions around the world (Connerley 2004, p. 44).
In the Anglo group, the commonality is found in language, business practices and law (largely a result of British influences). The Arab group shares common language, religion and customs. The traditions and customs in the Far eastern group are also characterized in many similar ways (8 countries) while Language and history are seen to be common in the Germanic group (3 countries).
Latin America (6 countries including Chile) share language and historic links, largely attributed to their colonial ties to Spain. Whilst the Latin European group (5 countries) have many similarities pertaining to their cultural values. Near Eastern (3countries) has the common history while Nordic (4 countries) is common in cultural dimension and historic links.
Appendix Ten: Trompenaars Cultural Dimensions my report need to use this theory to analyses and explain why Brazil and Chile is different
37
Source: (Nardon et al 2009)
Appendix eleven: Schwartzs Cultural Dimensions- my report need to use this theory to analyses and explain why Brazil and Chile is different
38 Source: (Nardon et al 2009)
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