Content

What is “Internship”?............................................................................................ 5
What are the Benefits?................................................................................................................................................................................. 5

What is “Professional Internship Australia”?......................................................... 6

What is included?......................................................................................................................................................................................... 6
Types of internships...................................................................................................................................................................................... 9
Eligibility (general)...................................................................................................................................................................................... 10

Visas..................................................................................................................... 10
Working Holiday Visa (subclass 417)............................................................................................................................................................ 10
Work and Holiday visa (subclass 462).......................................................................................................................................................... 11
416 Special Program Visa............................................................................................................................................................................ 12
Student Visa................................................................................................................................................................................................ 14
Visa Cheat Sheet.......................................................................................................................................................................................... 15
Duration..................................................................................................................................................................................................... 16
Locations..................................................................................................................................................................................................... 16
English language requirements.................................................................................................................................................................... 16

The application process......................................................................................... 17

Insurance.............................................................................................................. 21

Grievance handling .............................................................................................. 22

Work & Travel Australia - as an add-on................................................................. 23

Accommodation .................................................................................................... 23
What is a Homestay?................................................................................................................................................................................... 24

General information about Australia..................................................................... 25

Currency..................................................................................................................................................................................................... 25
Measurements and Weights......................................................................................................................................................................... 25
Electricity.................................................................................................................................................................................................... 25
Business Hours............................................................................................................................................................................................ 26
Cost of Living.............................................................................................................................................................................................. 26
Banking...................................................................................................................................................................................................... 28
Public telephones........................................................................................................................................................................................ 29
Mobile Phones (Cell Phones)........................................................................................................................................................................ 31
E-mail and Internet..................................................................................................................................................................................... 31
AIFS’ CENTRE, ‘HQ’ . ................................................................................................................................................................................... 32
Mail............................................................................................................................................................................................................ 32
Receiving Mail............................................................................................................................................................................................. 33

About AIFS ........................................................................................................... 34

Our Mission................................................................................................................................................................................................. 34
Our Values.................................................................................................................................................................................................. 34
Why choose AIFS?....................................................................................................................................................................................... 34
Our Network............................................................................................................................................................................................... 35
Our Staff..................................................................................................................................................................................................... 35
Sample Documents:............................................................................................... 36
Visa............................................................................................................................................................................................................ 36
Homestay................................................................................................................................................................................................... 36
What is “Internship”?
Professional Internship Australia ( PIA ) Application Form............................................................................................................................. 37
Sample CV ................................................................................................................................................................................................. 38
Sample Cover Letter.................................................................................................................................................................................... 39
The globally accepted definition of an internship is:
AIFS Internship Offer................................................................................................................................................................................... 40
Arrival Information Sheet............................................................................................................................................................................ 41 “A pre-qualification or pre-professional work experience that provides students
416 Special Program visa Application form (Form 147)................................................................................................................................ 42
Form 956 (Additional Form to Form 147)................................................................................................................................................... 43 with opportunities to gain experience in a particular degree field.”
Form 1282.................................................................................................................................................................................................. 44
416 Visa FAQ............................................................................................................................................................................................ 45
Homestay code of conduct........................................................................................................................................................................... 46
Homestay cancellation policy....................................................................................................................................................................... 50
Homestay tems and conditions..................................................................................................................................................................... 51
What are the Benefits?
Evaluation Form for the Intern..................................................................................................................................................................... 52
Evaluation Form for the Host Company........................................................................................................................................................ 53 »» hands-on training
Statement of Internship Objectives............................................................................................................................................................... 54
AIFS Certificate of Completion...................................................................................................................................................................... 55 »» Build their knowledge within their field of study
»» Learn in an environment supervised by qualified professionals, many of
whom have extensive experience in working with international interns
through AIFS.
»» Further their communication and business English skills;
»» Improve their career prospects, and a more defined knowledge of the direction
in which they wish to go professionally.
»» Internationalized their CV
»» Gained invaluable industry related contacts
»» Receive a valuable reference and if required academic  credit towards their
Thank you for choosing AIFS internship programs. AIFS is proud current studies
of our reputation as a quality internship provider, offering a high
An AIFS internship is designed for university students and recent graduates
level of support to our agents and your customers.
wishing to consolidate their studies by structured training in the workplace,
better understand their industry, distinguish their CV with a professional work
This Handbook explains how the program works; we cover place experience in a native English speaking country and gain confidence in
program inclusions, visas, internships and types of placements the field of their expertise.
to more general information about Australia. Please read the
For each person the benefits of completing an Internship in Australia are unique.
Handbook carefully before and after your AIFS training. We also
However all Interns find that the experience is an invaluable kick start to their
encourage you to contact us with questions as you start marketing
career and an once-in-a-lifetime opportunity to experience practical training in the
and selling the program. Our contact details are included at the
field of their study.
end of the Handbook.

5

What is “Professional Internship Australia”?
Professional Internship Australia (“PIA”) is AIFS’ internship option, placing
graduates and recent graduates in a professional internship with an Australian
company.
Each internship includes structured practical training with measurable learning
outcomes. Interns are assessed during the internship by a nominated supervisor
within the host company. This supervision is designed to foster a learning
environment and assist the intern in the future as they make the transition from
student to employee.
Interns are not employees in the work place and enter no employment agreement
with the host company. They are not covered by workers compensation and
are required to be covered against injury or damage during the period of their
internship.
All AIFS interns must possess medical insurance and public liability insurance (min.
US$2 million) to participate on PIA. Interns will be required to supply evidence of
their full insurance in English prior to commencing their program.
Unless otherwise stated all internship placements are unpaid.
What is included?
AIFS can structure a PIA program to suit you market however all PIA programs will
include the following:
1. Review and approval of the application
AIFS will screen all application enquiries and résumés to ensure they meet the
eligibility criteria and the guidelines of the program and if relevant, the visa. Interns
are expected to apply in areas solely related to their educational or professional
background. Sample Application forms and supporting documentation is located
in the back of this handbook.
2. Placement with a host company
AIFS will place the intern in a placement that relates to their studies. Placements
are available in all states of Australia although most interns choose Sydney as their
preferred location.
6 7
3. Structured Training Plan
Upon completion of the placement, the host Company and AIFS will prepare
a structured Training plan for the intern. AIFS will advise the intern prior to
commencement about the company, location, internship structure, reporting and
other relevant information. Please refer to the Application Process section of this
handbook.
4. Homestay (if required)
Many interns seek a Homestay for the duration of their program. AIFS can arrange
this for interns travelling to Sydney and other capital cities. Please refer to the
Accommodation section of this handbook.
5. Airport transfer (Sydney only)
As part of the program AIFS provides free airport pick-up for PIA interns from
Sydney international airport. Interns will be met by a representative upon arrival
and transferred by shuttle bus to their initial accommodation.
6. 2 nights accommodation at a centrally located hostel
As part of the programme, AIFS interns are accommodated for 2 nights stay in a
6-share room at a centrally located hostel in Sydney - BASE Backpackers. 2 continental
breakfasts are also included in their stay. Airport pick and accommodation are non-
transferable and cannot be taken at a later date. If the intern does not wish to use
this option upon arrival unfortunately the inclusion will be forfeited. Discounts
cannot be offered for those not wishing to be picked up or receive the first 2 nights
accommodation.
7. Assistance applying for the 416 visa (if required)
If required, your Account Manager will provide you and your interns with the
appropriate information and documentation to apply for the 416 Internship visa.
Your Account Manager will also keep you updated of any changes to the visa or
visa processing.
8. Program handbook
The Professional Internship Australia handbook is designed to give interns detailed
information about Australia, its culture, customs, cost of living, accommodation
and more. It is given to all agents in PDF format to be given to the interns prior to
their arrival in Australia.
9. Orientation upon arrival (Sydney only)
Every intern receives an Internship Orientation shortly after their arrival in Australia.
The Orientation is scheduled by AIFS according to the arrival date of the intern. The
orientation date and time is included in the Internship Offer.
This Orientation contains useful information about the Australian work place and
culture as well as information about the intern’s host company. The Orientation
is given in small groups of 1 to 5 interns to allow for discussion and answer any
questions or concerns.
Orientations can be arranged for arrivals of 5 or more on the one date in other
capital cities.
10. Welcome Pack
The Welcome Pack is given to every intern at the Orientation and contains discounts,
maps and information to assist the intern adapt to life in Australia.
11. AIFS support
Your intern will be allocated an AIFS internship Manager who will be the point of
contact for the intern and the Host Company for the duration of their programme.
The Manager will offer support and advice on professional, personal and health
issues and will also be responsible for obtaining regular structured feedback from
the intern and host company.
12. Structured reporting through regular internship evaluations
To ensure the internship is completed according to the agreed Training Plan, AIFS
will maintain regular structured contact with each intern and host company. This
usually take the form of a monthly email containing an Evaluation Form although
on some occasions feedback may be obtained verbally or in person.
13. Onsite visit (Sydney only)
During the internship AIFS will visit the intern onsite. This visit is an opportunity
to meet both parties and ensure the intern is happy and enjoying their placement
and their stay in Australia.
14. 24/7 Emergency Hotline
AIFS has a 24/7 emergency hotline. This number is provided inside the Professional
Internship Handbook as well as on AIFS membership cards which are given to
8 9
the interns on their orientation day. Appropriate use of the number is explained
during the Orientation. This number can also be used by Agents to reach AIFS in
emergency situations outside of office hours.
15. Access to AIFS’ centrally located resource centre
AIFS Australia Head Quarters is located centrally in the heart of Sydney’s Business
District very close to Town Hall and Queen Victoria Building. All AIFS interns are
welcome to use free internet for up to half an hour every day, receive free advice
about almost everything related to Sydney and Australia!
16. Regular social events (Sydney only)
AIFS organizes regular get together and cultural activities for all inbound AIFS
participants. This may include BBQs, cocktail nights, pub nights and informal get
togethers.
17. Mail keeping
AIFS has a mail keeping service at its Sydney centre for interns who do not have
a permanent mailing address. This is a free service and allows interns to receive
mail from home. Mail is kept at AIFS for a period of 12 months commencing from
the date of their arrival. After 1 year, mail not collected will be either destroyed,
returned to sender (Domestic mail) or the contents when appropriate are given to
charity.
18. Certificate of completion
Every intern will be is issued with a certificate of completion at the end of their
internship stating their name, start and end date of the internship.
Types of internships
Internships are offered throughout Australia and can be offered in all industries
including but not limited to:
»» Business Administration
»» Marketing
»» Finance
»» Accounting
 »» Engineering Important: Interns must have turned 18, but not turned 31, at the time of visa
application.
»» IT
»» Event Management This visa allows you to supplement the cost of your holiday through incidental
employment. If your primary reason for travelling to Australia is to participate in
»» Music & Entertainment Management
the work force, you should consider a visa designed for that purpose.
»» Travel/Tourism
What does this visa allow?
»» Environmental Management
Anyone granted with this visa can:
»» Social Work
»» enter Australia within 12 months of grant

Eligibility (general) »» stay for up to 12 months

»» leave and re-enter Australia any number of times while the visa is valid
»» Aged of 18-30
»» work in Australia for up to 6 months with each employer
»» Have an appropriate visa to do an internship in Australia (please refer to “Visa
and country information”) »» study or train for up to 4 months.

»» Currently studying or recently graduated (416 visa only) - the Intern must
commence the internship within 12 months of their graduation. Graduation
date is based on the on date on the graduation certificate.
Work and Holiday visa (subclass 462)
Eligibility

Visas For tertiary educated people from USA, Chile, Thailand and Turkey to holiday and
work in Australia. The Work and Holiday visa is for tertiary educated people aged
18 to 30 who are interested in a working holiday of up to 12 months in Australia.
This visa allows you to supplement the cost of your holiday through periods of
Working Holiday Visa (subclass 417) temporary or casual employment. Most countries under this visa program have an
annual limit of 100 Work and Holiday visas per year.
This visa encourages cultural exchange and closer ties between arrangement
countries by allowing young people to have an extended holiday supplemented Note: You must not make arrangements to travel to Australia until you are advised
by an internship or incidental employment. that your visa has been granted.

Eligibility
For people from Belgium, Canada, Republic of Cyprus, Denmark, Estonia, Finland,
France, Germany, Hong Kong, Republic of Ireland, Italy, Japan, Republic of Korea,
Malta, Netherlands, Norway, Sweden, Taiwan and United Kingdom.
This visa is for people aged 18 to 30 years of age, who are interested in a working
holiday of up to 12 months in Australia.
Currently, the Work and Holiday visa arrangement is in place for people from Chile,
Thailand and Turkey.
Australia has signed a Work and Holiday visa arrangement with Bangladesh.
This arrangement is not yet in effect, therefore, it is not possible for people from
Bangladesh to apply for this visa. Information about the commencement of this
arrangement will be published on the department’s website when it is finalized.

10 11
 What does this visa allow?
Anyone granted a Work and Holiday visa can:
»» enter Australia at any time within 3 months of the visa grant date
»» stay for up to 12 months in Australia
»» leave and re-enter Australia any number of times in the 12 months from the
date of first entry
»» undertake an internship or temporary employment in Australia
»» study for up to 4 months.
416 Special Program Visa
This visa is for overseas people to participate in approved programs that provide
opportunities for cultural enrichment and community benefit.
According to DIAC website, this visa is designed to:
»» promote opportunities for people to experience other cultures
»» enhance international relations
»» broaden the experience and knowledge of interns.
This visa requires organizations in Australia to invite a person from overseas to
participate in an approved Special Program in Australia.
What does this visa allow?
Anyone granted a 416 special program visa can:
»» participate in an approved program that will allow to experience Australian
culture and broaden intern’s experience and knowledge
»» participate for the period of invitation only
»» Include eligible family members in application
If the intern is outside Australia during visa application, must remain outside
Australia until the visa is granted. If the intern is in Australia at the time of application,
must remain in Australia until the visa is granted.
12
Special program approval
For the purpose of the Special Program, an Australian organisation is a body that is
lawfully established and actively operating in Australia (including an unincorporated
body of persons). It does not include an individual or a sole trader.
The Australian organization must have its program approved as a Special Program
by the department and AIFS (Australia) Pty Ltd is an approved organization for the
sponsoring of 416 visa.
If the Australian organization’s program is approved as a Special Program, the
organization will be required to enter into an agreement with the department
which:
»» sets out the details of the program
»» the terms and conditions for approval of the program
»» monitoring and reporting obligations and other undertakings and provision
for re-approval and revocation of the program.
As AIFS Australia signs this agreement every year, we have obligations in monitoring
and reporting. Any intern who is in Australia on a 416 special program visa
sponsored by AIFS Australia Pty Ltd, will be closely monitored and will be reported
to the relevant immigration body if AIFS (Australia) Pty Ltd feels the intern does no
longer fulfills the requirements or ceases internship.
Special Program visa participants
Overseas participants must have an invitation from an approved Special Program
organization (AIFS Australia Pty Ltd) to participate in their Special Program.
Bringing family
The following people may be included in your application:
»» main participant’s spouse
»» main participant’s or spouse’s dependent children
Work and Study
The Visa holder may work or study if these are part of the approved program in
13
 which s/he is participating. If there is a study component in the program, it may
make up to 20% of the total program activity.
Visa Cheat Sheet
Note: This visa can only be extended under exceptional circumstances, after Type of Working Holiday 416 Special
Student Visa
Visa Visa Program Visa
lodgement of a new visa application.

This visa is not intended as a substitute for a work visa or a working holiday visa in See visa information
Nationalities All All
section of this booklet
unskilled or low-skilled work. Depending on the main purpose of your visit and the
length of time you want to stay in Australia, other visas may be more appropriate.
Suitable
All candidates which need a 416 special program visa have to fill in below listed for unpaid Yes Yes Yes
internship?
Forms:

»» Form 417 Suitable

for paid Yes Yes Yes
»» Form 956 internship?

»» Form 1282
Agents are expected to encourage interns to use the ‘’416 Visa FAQ’’ document Extra costs to Responsibility of Responsibility
program fee intern, please consult of intern, please
which is provided at the end of this booklet. This document is also available in the charged by the nearest Australian
AU$250
consult the nearest
download centre of our web site (www.internshipaustralia.com.au). DIAC mission. Australian mission.

Student Visa Age limit 18-31 18-30 No age limit

Onshore international students currently studying in Australia or anyone who is

planning to come to Australia as a student is eligible to do an internship for up to Length of internship
Duration of the
20 hours a week during their studies and a full-time internship on session breaks. Maximum plus 2 weeks.
course you enrolled
duration the Maximum duration
This is only valid if the student visa is an appropriate visa allowing the student to 12 months in. AIFS does not
visa can be is 6 months
sponsor student
work/intern within the mentioned limitations. Some student visas have complete issued for in compulsory
visas.
internships.
restrictions and it is not possible to undertake an internship on such visas.

28 working days
Available online in
unless medical
some countries.
Visa examination or Please consult
Consult nearest
processing police check nearest Australian
Australian mission for
time required. It may mission.
info. on processing
take for up to 14
time.
weeks.

14 15
 AIFS requires that applicants wishing to complete an internship in the areas
Duration of Human Resources/Recruitment, Marketing/Sales, Public Relations and
Communications to possess a high level of oral fluency in order to benefit from the
Minimum 6 weeks all visas
type of internship these fields offer.
Maximum 12 weeks* 416 visa
AIFS can offer a variety of General and Business English courses for interns wishing
Maximum 26 weeks** WH visa to sharpen their Business English skills before commencing their Internship. If you
wish AIFS to book an English course for your internship intern please let AIFS know
* Maximum internship length for a recent graduate intern requiring 416 special program visa is and you will be provided with further details about study options. Courses must be
limited to 12 weeks. booked at the time of the application.

** Maximum internship length for an intern on a Working Holiday Visa is limited to 26 weeks.

For 416 special program visa applicants; if a 3-6 months internship is a

requirement of intern’s studies in order to earn credit, a 416 special program visa
The application process
may be issued for up to 26 weeks. In this case, the student has to supply AIFS with The following is a step-by-step guideline to the Application process:
a supporting document on letterhead from their university stating the purpose
of the internship. Please see the sample documents section of this manual for an
example.

Locations
Most internships are located in Sydney and other capital cities. AIFS will endeavour
to place interns in their preferred location however this will be subject to Internship
availability. Engineering internships are also offered in rural areas as Australia is
rich of mines and refineries. Interns are required to travel to Sydney to attend their
arrival orientation. On a case-by-case basis AIFS may approve the orientation to be
held by teleconference.

English language requirements

AIFS requires that interns provide proof of either a minimum language level of
IELTS 6.5 or the equivalent. Provision of either a certificate or test results will meet
this requirement. If the student does not possess documentation a telephone
interview will be held by AIFS with the applicant prior to the intern being accepted
onto the program Interns do not need to undertake an exam however they will
need to easily interact in English during their Internship.
1. Agent emails the Application to AIFS: the Agent sends brochures and
gives detailed information to enquiries received directly, or enquiries directed
by AIFS.
2. AIFS’ Eligibility Assessment/telephone interview: the Agent checks ap-
plicant’s eligibility with AIFS prior to accepting an application. Agent must
provide a recent résumé, preferred start date, internship duration as well in-

16 17
 dustry choice to AIFS to check eligibility. AIFS will normally schedule a Tele-
phone interview with any Applicant deemed to be eligible for the program
prior to formal acceptance.
3. Acceptance of Application: The Agent send AIFS the full set of the applica-
tion documents. AIFS can only open a file for the new applicant’s name and
start searching for a suitable placement when all documentation is com-
plete. AIFS will inform the agent if any additional documentation is needed.
Applications stating specific company names and/or requirements are not
acceptable.
A complete Application must include the following:
»» Completed PIA Application Form
»» Résumé / CV
Please encourage your Interns to prepare an appropriate résumé including
details of all previous experience they have had. A sample résumé can be found
under “Useful Documents’’ section of this manual. Please note that information
regarding physical features, religious preference or marital status is not considered
appropriate or necessary information to mention on an Australian résumé.
»» A Cover letter, outlining your skills and Internship goals
»» A copy of personal information pages of applicant’s Passport
»» 2 x passport-sized pictures
»» Copy of graduation certificate if applicable
»» IELTS or TOEFL results
»» Form 147 – ONLY if applying for the 416 visa
»» Form 956– ONLY if applying for the 416 visa
»» Form 1282– ONLY if applying for the 416 visa
»» Additional documentation might be necessary depending on the internship
industry (Journalism interns are required to send sample writings for
example). AIFS will notify the agent if any additional document is required.
1. Placement Process: When all documentation is complete, the AIFS Intern-
ship team will start the search for a suitable placement for the candidate
18
according to education, skills, start date and duration. The AIFS Internship
Manager will be in contact with the Agent during the placement process to
provide weekly feedback.
2. Processing time: A minimum of 14 weeks notice is necessary (from the date
of application to the start date of internship). Please note that a minimum
of 16+ weeks notice is necessary for interns requiring a 416 special program
visa.
3. Phone Interview: During the placement process, AIFS Internship Manager
may be in contact to arrange an interview as most host companies require
a phone interview. This interview normally lasts 10 to 15 minutes. The Agent
is responsible for ensuring the candidate is prepared for the interview at the
allocated time. An interview will only be arranged if AIFS thinks the host com-
pany can offer an appropriate and relevant internship to the candidate.
The Host company interviewer will get back to AIFS regarding his/her opinion
about the particular candidate and AIFS Internship Manager will inform the Agent
and the intern. If the company decides to offer an internship to the intern, AIFS will
get back with an Internship Offer.
Under no circumstances, are internship candidates allowed to get in direct contact
with a host company - other than the scheduled phone interview. Direct contact
will only be allowed after receipt of a signed Internship Offer. Please note that the
intern is expected to research the interviewer company prior to the phone interview.
AIFS will provide background information and web address if necessary.
1. Internship Offer: After negotiating a suitable placement at the industry of
applicant’s choice, AIFS prepares an Internship Offer with data provided by
the Host Company. AIFS also secures the placement and description of pros-
pected duties by signing a Training Plan with each host company and for ev-
ery intern. Internship Offer is sent to the Agent or to the intern copying the
Agent.
2. Internship Acceptance: The intern will have seven days to read and sign
the Internship Offer and send back to AIFS. Please note that it is the Agent’s
responsibility to forward the Internship Offer to the Candidate within a rea-
sonable time in order for the Candidate to review the offer.
When an offer is made by the Host Company the Candidate must either accept
the offer or refuse it in which case the program application will be cancelled
and the agreed cancellations fee will be payable by the Agent.
19
Visa Application: After securing an internship by signing the Internship Offer, the
intern can apply for a Working Holiday Visa. If the Intern is applying for the 416 Visa,
AIFS will apply for the 416 visa on the intern’s behalf.
Insurance
Travel insurance covers the policy holder for insurable events that occur before
It is important to inform the Interns that AIFS is not responsible for delays due to
or during travel such as trip cancellation/interruption, medical expenses, baggage
visa processing time. Visas are processed by the Department of Immigration and
damage and more.
Citizenship (DIAC) and not by AIFS. Visa processing may take for up to 12 weeks or
longer if the intern has been asked to complete a health examination. The cost of buying travel insurance differs and is based on type of cover, age,
destination of travel, length of stay and any pre-existing medical conditions.
Visa grant: The Agent is to supply AIFS with a copy of the Working Holiday Visa
grant letter of the intern. All interns must provide evidence to AIFS of accident, medical, travel and personal
liability insurance prior to starting the Internship. Personal liability insurance must
In case of a 416 special program visa, AIFS will follow up on all correspondence
be a minimum of EURO /US$ 2 million dollars.
with DIAC and will forward the 416 special program visa grant letter to the intern
copying the Agent by email. 1. Travel insurance

1. Pick-up & accommodation booked: After securing an internship place-
ment and the visa, the Agent should email AIFS the Intern’s flight details in
order for AIFS to arrange the airport pick-up and Accommodation. AIFS will
send the intern an Arrival Pack which includes a accommodation voucher for
the first 2 nights’ hostel stay. The Agent will also receive a copy of this email
for their own records.
2. Full Medical cover
3. Personal liability insurance (minimum Euro/US$2 million)
AIFS has a custom designed insurance with CareMed which can be purchased
online. Commissions are available for this insurance product so please contact us
for further details.

2. Intern Arrives: When the Intern arrives in Australia, is picked up at the air- If you wish to offer you own insurance policy you must provide written
port by a AIFS Representative holding an IAFS sign. The Intern is transferred documentation that the insurance meets reasonable medical cover and it includes
by shuttle bus to the hostel which is approximately 20 minutes drive from the a minimum liability cover of US$2 million. Interns not possessing this will not
Airport and a few minutes walk from AIFS” Sydney office. be able to participate on the program.
Orientation: The Intern receives directions to walk to the AIFS centre in order to For information about CareMed’s policy you may also visit:
attend the Orientation. The AIFS Internship Manager meets the intern and holds
the orientation session which last approximately 1 hour. The date and time of http://www.internshipaustralia.com.au/?category=Insurance_248/
orientation is announced on the Internship Offer document. During the Orientation
the Intern may also pick up their bank documents (if requested prior to arrival).
Failure to provide evidence of the insurance prior to departure
Internship start: Interns commence their internships on the date listed on their
will result in the cancellation of the internship.
internship Offer. This is usually the first Monday after they arrive.

Internship Follow up: AIFS starts the written evaluation process at the relevant
week depending on the total length of the internship. AIFS receives continued
structured feedback from the Intern and the Host Company for the duration of the
Internship.

20 21
Grievance handling
It is critical that all interns understand the level of responsibility they will hold and
the tasks that will make up their internship. In Australia interns are considered to
be starting in their careers so tasks and responsibilities are set according to these
guidelines.
Intern’s responsibilities within the host company will depend on a variety of factors
such as; their level of experience, educational background, level of English and the
industry.
A high school graduate or first year University student with only limited knowledge
in their field of studies can expect to do more general tasks than graduates. These
interns would be more dependent on supervision and have limited responsibility.
Naturally in this situation the Intern will be learning new skills which they have
previously not been exposed to and of course advancing their Business English.
An Intern with specialized level of knowledge can expect to be involved in projects
in which they will be applying their technical skills or previous knowledge directly.
After the initial introduction to the company, under close supervision and a
structured training plan these Interns are normally given a more involved training
where they may apply their knowledge and experience. The level of responsibility
and involvement in the company’s business operations depends on the intern’s,
field of study abilities and naturally the enthusiasm they display to the host
company during their internship.
Longer internships ensure a more involved training with increased training outcomes.
Shorter internships give general, first exposure to the industry.
Occasionally issues arise during the program. If the intern or host company has an
issue which cannot be resolved with each other AIFS will mediate. This mediation is
documented and copies of any issues can be forwarded to the agent if requested.
Accommodation
AIFS terms and conditions clearly outline what is expected of the intern for the
duration of their placement. Failure to adhere to these terms and conditions may
result in the cancellation of the internship in which case AIFS will be unable to offer
further services to the Intern or provide a reference from the Host Company.
22
Work & Travel Australia - as an add-on
Many agents choose to include the Work & Travel Australia program for interns who
are travelling on the Working Holiday visa. This program supports the participants
by offering job, accommodation and other help for the duration of their stay.
Each participant will attend a separate orientation to their internship orientation
which covers specific information for finding paid work and AIFS” assistance.
The standard program includes:
»» 2 job offers
»» Personal consultations with Job staff
»» Résumé checking service
»» Accommodation information and help
»» Weekly Job Workshop
»» Mail keeping and mail forwarding services
»» Buses, tours and air travel at competitive rates
»» Free Email and Internet access around Australia
»» Online ‘members only’ web portal
Work & Travel Australia is only open to those countries with a reciprocal working
holiday agreement with Australia. It can be purchased separately as a stand alone
program or as an add-on to PIA.
Finding accommodation can be time-consuming and expensive after the intern
arrives in Australia. Many interns choose to spend their first few weeks with a home
stay family until they have settled into their new company and AIFS recommend
this option to our Agents.
For Interns seeking to stay with an Australian family, AIFS can arrange a home stay
in most capital cities of Australia.
23
What is a Homestay? General information about Australia
A Homestay is a single furnished room with an Australian family no more than
40 minutes from the location of their internship. Homestay include breakfast and
dinner. For more information about Homestay options please contact AIFS. Currency
The Home stay application form should be submitted to AIFS at the time that the The currency in Australia is the Australian Dollar, which is divided into 100 cents.
Applicant applies for the program. Coins come in denominations of A$1 and A$2 (gold coloured coins), 50, 20, 10 and
5 cents (silver coloured); notes come in denominations of A$5, A$10, A$20, A$50
The Agent is responsible for letting AIFS know about the intern’s allergies, smoking
and A$100.
habits and special needs and preferences.
The notes are of different colours and increase marginally in size according to
Details about the costs of a Homestay are in the Documents Section of this
increasing value.
handbook together with the Homestay Application Form which contains the
Home stay code of conduct, home stay cancellation policy and home stay terms National Emergency Number: 000 for the Police, Fire Services or Ambulance
& conditions.
THIS IS A FREE CALL.
In addition to home stay, shared accommodation is a popular option among young
people in Australia and there are a number of online resources to look for a suitable Please note it is an offence to call this number when it is not an emergency.
option such as www.furnishedproperty.com.au. For more information please refer
to our website.

AIFS should be another stop when beginning the search for accommodation.
Measurements and Weights
Besides AIFS’ accommodation notice boards, AIFS staff can also provide Interns Australia uses the metric system of weights and measures. Speed and distance
with advice on choosing the right place to live. is measured in kilometres, goods in kilograms and litres, temperatures in Celsius
(Centigrade).
NOTE: If arriving in Australia between mid-December to mid-January, interns will
find accommodation costs are much higher due to the summer holidays. It will also Metric Conversion Table
be very difficult to find accommodation in most capital cities unless bookings are 1 centimetre (cm) = 0.394 in 1 inch (in) = 2.54 cm
made well in advance. 1 metre (m) = 100cm 1 metre = 3.3 foot 1 foot (ft) = 30.48 cm
1 Kilometre (km) = 1000m 1 kilometre = 0.621 miles 1 yard (yd) = 0.91 m
1 mile = 1.610 km
1 hectare = 10,000 sq metres 1 hectare = 2.471 acres 1 acre = 0.4 hectares
1 litre = 0.22 UK gal 1 UK gallon (gal) = 4.55 litres
1 litre = 0.26 US gal 1 US gallon (gal) = 3.8 litres
1 kilogram (kg) = 1000g 1 gram (g) = 0.035 oz 1 ounce (oz) = 28.g
1 kilogram = 2.2 lb 1 pound (lb) = 454 g

Electricity
The electrical current in Australia is 220 - 240 volts, AC, 50HZ. The Australian power
outlet is a three-pin configuration and will differ from your country’s system, so you

24 25
 will need an adaptor. In some cases you will need a voltage converter as well as an Eggs A$5.00 for 12
adaptor. Adaptors can be purchased from most travel shops or upon arrival at AIFS Glass of beer (small) A$3.00
Glass of wine A$5.00 or $6.00
for around A$13.00.
Litre of milk A$2.50
Loaf of bread A$2.50 - A$5.50

Business Hours Movie ticket

Orange juice
A$12.00- A$15.00
A$3.50 - A$4.50 2 litre
Pasta (dried) A$1.00 - A$2.50 per 500g
Office hours in Australia are generally 9:00 am - 5:00 pm, Monday to Friday. Petrol A$1.20 - $1.50 a litre

Shopping hours vary from state to state and from store to store. In Sydney, several Potatoes A$2.50 per kg
Postage stamp (local) A$0.50
supermarkets have extended shopping hours; however general shopping hours
Postage stamp (international) A$1.20 - A$1.85
are from 9:00 am to 6:00 pm Monday to Friday, 10:00 am to 5:00 pm on Saturday Shampoo A$2.00 - A$8.00
and 10:00 am to 4:00 pm Sunday. Most cities have one late trading night a week, Soap A$3.00 (multiple pack)
usually Thursday or Friday. Toothpaste A$3.00 per 130g tube
Telephone call (local call) A$0.40 – A$0.50 untimed

Cost of Living The above table is a guideline for prices in Australia. Please note that these can vary
according to location and store.
Depending on where the intern comes from in the world, s/he will probably find
Weekly living costs for a single person Item A$*
Australia’s cost of living to be relatively affordable or even cheaper than home.
Rent A$130 - A$210
However it is important to consider before you leave home how much you will
Food A$70 - A$100
need to support your travels and living expenses. Some interns live in Australia Utilities (gas, electricity) A$10 – A$15
on A$45 a day, although A$60 - A$75 would be a more realistic figure and would Other (entertainment, books, clothes etc) A$105- A$160
mean that you could be a lot more flexible in what you do. Beds in dorm type Total cost per week A$335 – A$528

accommodations range from A$20 to A$38 and prices for a double room range
from A$65 to A$95. * All $ mentioned in this book refer to Australian Dollars (A$). The prices are
approximate and correct at the time of printing.
As in all larger cities the cost of living is higher, so if you plan to spend most of your
time in Australia cities your living costs will be higher.
Tipping
AUSTRALIAN PRICES ITEM A$*
Apples (per kg) A$3.00 - A$5.00
Tipping is not customary in Australia although service charges are added to
Bananas (per kg) A$5.00 per kg
accounts by some hotels and restaurants on weekends and public holidays. Taxi
Beef (T-bone steak) A$16.00 per kg
Biscuits (chocolate) A$2.50 drivers do not expect to be tipped although often Australians will round up the
Chicken (whole) A$8.50 cost to the dollar. In more expensive restaurants it is usual to tip waiters up to 10%
Chicken (fillets) A$14.00 per kg of the bill for “special service”. At any time, tipping is your choice and you should
Coke (1.25 litre) A$1.20
consider the service you receive when working out if and how much to give.
Coke (can) A$1.50-2.00
Conditioner A$3.00 - A$8.00
Condoms A$13.00 a box of 12
Deodorant (roll-on) A$3.00 - A$5.00
Disposable Shavers A$3.50 (small pack)

26 27

Banking
If the intern is receiving payment, an Australian bank account will be necessary so
that the host company can pay intern’s salary directly into his/her account. There
are many banks in Australia and their fees and services vary greatly.
If an intern decides to open a bank account after arrival, the bank will need his/
her passport and another form of identification such as a credit card or overseas
driver’s license. The Intern will have to supply a permanent address when opening
an account, so AIFS suggests the use of AIFS address for this purpose.
The address is:
Your Name
C/- AIFS
PO Box Q577, QVB PO
Sydney NSW 1230
Automatic Teller Machines (ATM’s)
ATMs are found in all cities and can be accessed with a bank card or with a credit
card or bankcard that bear the “Cirrus” or “Maestro logo. Most banks have a limit of
$1000 per day however it is best to check with the bank if planning to withdraw a
large amount of money. It is a good idea to obtain overseas banks phone number
or their Australian contact number. Interns may need to contact them if they have
any problems accessing their overseas bank account.
EFTPOS
Many shops, service stations supermarkets and department stores are linked to the
EFTPOS (Electronic Funds Transfer at Point of Sale) system. The EFTPOS system is a
debit system, which enables people to pay directly for goods with a bankcard.
Travellers Cheques
American Express, Travelex and Visa are widely recognised in Australia and are a
useful way to carry money if the intern does not intend to open a bank account.
28
When cashing a travellers cheque, it is important to check the fees and commissions,
because they vary widely from bank to bank and institution to institution. AIFS
has arranged an exclusive deal with Travelex so that interns are not charged a
commission fee when cashing travellers cheques and foreign currencies. For more
details please encourage the intern to speak with one of the friendly staff at AIFS.
Credit Cards
The most common cards are MasterCard, Visa, American Express and Diners Club.
Interns should be aware that credit cards may have restricted use in small stores and
some places may not accept them as a method of payment for small amounts.
As an intern/temporary resident interns will be unable to apply for an Australian
credit card.
Transferring money from overseas
The easiest way to transfer money from overseas is to do an International Funds
Transfer from an Overseas Account to an Australian Account. This is a very simple
and safe process. It is important to check with the overseas bank before leaving,
on what their process is for international transfer. Please note that international
transfers can take between 5-10 working days.
The other option available is to send money through an agency like Western Union.
It takes about 30 minutes for the money to be transferred and Western Union
agents are found all around the world and in many part of Australia. Western Union
fees apply and some stores have limited opening hours. For details visit www.
westernunion.com.
Public telephones
Telstra is Australia’s national provider for public phones. A local call from a public
phone booth will cost 50 cents for any length of time. All public phones take coins,
most take phone cards, and some of the newer boxes take credit cards. Telephone
cards can be purchased at AIFS.
29
Calling within Australia Country Codes:

STD (national) calls and ISD (international) calls are timed and their cost will depend Country Code Country Code
on the length, distance and the time at which the call was made. Generally off-peak
Korea 82 The Netherlands 31
times for calling overseas are from 6.00 pm to 9:00 am Monday to Friday and all day
Saturday and Sunday. The cheapest way to call other states in Australia or overseas Denmark 45 Estonia 372
is by using AIFS’ calling card. This card can be recharged and is located on the back
of the AIFS ID card received upon arrival. France 33 Belgium 32

Any number beginning with 1800 is a toll free number. The STD codes for the Japan 81 Italy 39
capital cities in Australia are:
Finland 358 Norway 47
(NSW) Sydney 02
Germany 49 United Kingdom 44
(VIC) Melbourne 03
New Zealand 64 USA 1
(ACT) Canberra 02
Sweden 46 Taiwan 886
(QLD) Brisbane 07

(SA) Adelaide 08 * Australia’s country code is 61. If calling Australia call +61 and then drop the first 0
from the number. i.e. To call the mobile phone number: 0411 123 123, please dial
(WA) Perth 08 +61 411 123 123.
(TAS) Hobart 03

(NT) Darwin 08 Mobile Phones (Cell Phones)

Calling Overseas
As mentioned above, the cheapest way to call overseas is to use AIFS calling card.
As part of the program interns will receive a free $5.00 calling card that offers one of
the cheapest rates in Australia. Interns will be able to recharge this by cash or credit
card at AIFS or by calling the number on the back of their card and using their credit
card. AIFS also has a wide range of phone cards and can advise you on the most
appropriate one for interns.
To call overseas dial 0011 + the country code (E.g. 0011+49+ local number)
AIFS offers a wide range of mobile phones and SIM cards that interns can buy
when they arrive. We can explain the features and benefits of each network
provider company so that interns can find the phone or SIM card that best suits
their needs.
E-mail and Internet
The cheapest way to stay in touch is to use free Internet access provided by AIFS
(30 minutes/day). We have computers with Internet access, WORD and printing
facilities for interns’ convenience. Instructions about how to logon will be given at
internship orientation.

30 31
 As part of the program Interns are also entitled to use the internet facilities at Postal Costs Airmail (PRICES AS OF DECEMBER 2007)
AIFS’ national internet provider around Australia by showing your AIFS ID card
(conditions apply). A standard letter or postcard within Australia costs 50 cents and will take 1-7 days
for domestic mail and 5-14 days for international mail. Sea mail can take anywhere
up to 3 months and is only for larger items.
AIFS’ CENTRE, ‘HQ’
AIFS’ centre, HQ is the base for the duration of the program. Being a Professional Zone Standard A$ LETTER POSTCARD

Internship Australia participant, gives access to AIFS’ services including: Asia-Pacific (NZ, Japan, India) A$1.30 A$1.25

Rest of the World (USA, Canada, Europe) A$1.95 A$1.25

»» Support & advice
Aerogramme (all countries) A$1.05 each
»» 24/7 emergency assistance
»» Information on housing in Australia
Receiving Mail
Interns will be given AIFS ID card during Orientation that identifies AIFS interns.
For the duration of this program interns can also use AIFS’ mail service to receive
This card provides access to AIFS and the “members-only” area, an international
and store their mail (letter and parcels). This is a free service.
rechargeable phone card loaded with a A$5 credit and 30 minutes free internet
each day. Please inform interns to remember to bring this card each time they To use this service they should use the following address:
come to the centre.

As AIFS is located in the heart of Sydney, interns can visit us as often as they like. No
Your Full Name
matter where you are located, AIFS Internship Manager will stay in touch with you
via emails and phone. AIFS also organises regular social outings. In the past these C/o AIFS
have included Harbour cruises, pub treks, dinner nights, ski and surfing weekends,
etc. Interns are informed about these exclusive events by the Internship Manager. PO Box Q577

AIFS opening hours are: QVB Post Office NSW 1230

9:30 am to 6:00 pm Monday to Friday Australia

(closed weekends and Public holidays)

Mail is stored at AIFS until 1 year after date of arrival. Mail not collected after 1 year

Mail will be destroyed or “returned to sender”.

Australia Post has at least one Post Office or agency in most towns in Australia. Post
Offices are open from 9:00 am to 5:00 pm Monday to Friday and some larger Post
Offices are often open on Saturdays from 9:00 am to 12.30 pm.

32 33

About AIFS
The American Institute for Foreign Study (AIFS) and its family of companies
organizes cultural exchange programs throughout the world for more than 50,000
students and young people each year. Since our founding in 1964, more than a
million people have participated on an AIFS study or working-travel program.
AIFS opened its first office in Australia in 1999. This year approximately 5,000
adventurous young people will participate on an AIFS program to or out of
Australia.
Our Mission
»» To provide the highest quality educational and cultural exchange programs
»» To enrich the lives of people throughout the world
Our Values
»» Excellence in programs, operations and people
»» Exceptional caring support for our program participants
»» Honest, equitable and non-discriminatory treatment of program participants,
agents, and employees
»» Innovation
»» Teamwork and collaboration both within the organization and with agents
»» Encouragement of employee initiative and professional development
»» Responsible financial stewardship
»» Support of multi-cultural values
Why choose AIFS?
The opportunity and need for enhanced global understanding is greater now than
ever. AIFS programs teach young people from all over the world to understand each
34
other’s qualities, their similarities and differences. Interns will learn vital language
skills, become more culturally aware, will meet new people, explore new places
with the opportunity to add an international dimension to their CV.
In fact, our strength lies in providing AIFS program interns with the educational
edge they need to succeed in a highly competitive, diverse and interdependent
world.
Our Network
Bonn, Boston, Cape Town, London, Paris, Stamford, Sydney, Warsaw
and Washington DC.
Our Staff
Our staff understand the challenges, rewards and benefits associated with
overseas study, work and travel. They themselves may have lived or studied in
another country, most are multi-lingual, but each is happy to share their invaluable
experience and knowledge with you every step of the way!
Contacting us
Internship enquiries: internship@aifsaustralia.com / +61 (2) 8235 7063
(Cem Celik)
Accounts: djoldic@aifsaustralia.com / +61 (2) 8235 7032
(Dana Joldic)
Agent Agreements: waylward@aifsaustralia.com / +61 (2) 8235 7000
(Wendi Aylward)
General enquiries: info@aifsaustralia.com.au / +61 (2) 8235 7000
24/7 Emergency phone: 0407 708 529
35
 Professional Internship Australia ( PIA ) Application Form
Sample Documents:
• Professional Internship Australia (PIA) Application Form
• Sample CV (Résumé) Professional Internship Australia
Application Form
• Sample Cover Letter
Personal Details
• Blank Internship Offer (Please use black capitals and print your name exactly as it appears on our passport)

First Name Last Name

• Arrival Information Sheet Date of Birth Gender Female Male

Country of citizenship

Visa Postal address

Postal code
City

Country

E
• 416 Special Program Visa Application form (Form 147) Home phone (country code – city code – number) E-mail

Mobile (cell) (country code – city code – number)

• Form 956 (Additional Form to Form 147)

PL
Emergency Contact
• Form 1282 Last Name First Name

• 416 visa FAQ Relationship to you (i.e. Mother, friend)

Postal Address City

Homestay Postal code Country

M
Phone number (country code – city code – number) E-mail

Homestay code of conduct Mobile (cell) number (country code – city code – number)
Arrival Details
• Homestay cancellation policy

SA
Estimated arrival date
English Language Skills

• Homestay Terms and Conditions Do you require accommodation (homestay)? Yes Would youNo
like to book English language study?* Yes No

Passport & Visa Details

How many weeks would you like to book?
(if you do not hold a passport, please advise AIFS of the following details when you receive your passport)

• Evaluation Form for the Intern Will this be your first visit to Australia? Yes
2 wks

No
4 wks 6 wks 8 wks 10 wks

* AIFS recommends undertaking a minimum of 4 weeks English study prior to the commencement of your Internship.
12 wks Other _ wks

• Evaluation Form for the Host Company Have you previously applied for any type of Australian visa? Oral English ability Intermediate Advanced (minimum IELT 5.0 or the equivalent is required)

No Yes Æ Was your visa Granted Refused

Written English Withdrawn
Intermediate Pending
Advanced (minimum IELT 5.0 or the equivalent is required)

• Statement of Internship Objectives If you have already been in Australia please give details of all the visas you had:
Listening comprehension Intermediate Advanced (minimum IELT 5.0 or the equivalent is required )
Have you completed a English language test in the last 2 years? (Eg. TOEFL, IELTS, Cambridge)
Yes No (If Yes, please enclose a photocopy of your results)

• AIFS Certificate of Completion Professional Internship Program Information

Preferred Internship duration

0 – 6 weeks (AU$1445)
7 – 12 weeks (AU$1725)
13 – 26 weeks (AU$1995)

Passport Number Please Specify exact number of weeks

City of Issue Date of Issue Expiry Date

Day/month/Year Day/month/Year
Preferred Internship start date: Preferred Internship end date:

Internship Details
Preferred industry/field of Internship 1st choice
Visa (please tick the visa you intend to use for your Internship program)
2nd choice

3rd choice
416 Special Program Visa Working Holiday Visa Student Visa
Please note: preferences are taken into consideration however the internship placement will depend upon availability and the relevant experience/ skills.
Any other specific requests?

Please note: specific requests are taken into consideration however the internship placement will depend upon availability and the relevant experience/ skills.
What do you expect from your Internship?

What specific skills do you want to learn or improve?

3

Are you flexible with the location of the Internship? (eg. Internship located in Brisbane or Sydney or Melbourne…)

Please write any further information you feel is relevant or would assist you in securing your Internship:

36 37
Sample CV (Résumé) Sample Cover Letter

CURRICULUM VITAE 23 January, 2009

Johann Volkmann

Name: Johann Volkmann

Date of Birth: 21st July 1980
Johann Volkmann
Nationality: German C/- AIFS Australia
Address: Wuenderstrasse 11 91 York Street
Im Winkel
60594 Frankfurt
Sydney NSW 2000
Germany
Contact: Phone: +49 456 45664
eerrn
nssh
Application for an Internshiphiip
p

E
Mobile: +49 179 1155105
eMail: johann.volkmann@web.de

Education: (please write the more recent on top) Dear Sir or Madam,

PL
E
Oct 04 - current International Management (BBA) ((BBBBA
A))
e
en ncce
University of Applied Science e inin Wickede,
W
Wiicckke
ed
de G
e,, Germany
Geerrm
maan
nyy (please
(plle
(p ea
a list main d lli
My name is Johann Volkmann and I would like to ap
ikkee to aapply
pppllyy fo
ffor
or aann iinternship within your
Ma
M arrkke
o International Marketingettiin
ng
g ssu
u
subjects if necessary)
organization.
o Human Resources
esso
e ou
urrcce
ess
PL
o Finance
cce
e
Sep 02 – Jul 04 College of Higher
Hiig
H gh
heerr Education
Ed
E du
ucca
attiion Frankfurt,
on Frra
F an urrtt,, Germany
nkkffu Ge
G e
As you will see from my resume mee aat
m tttaacchheedd,, I aam
attached, m ccu urrrr
currently studying a degree in Business,
majoring in International Marketing arkkeettiinngg at
ar at tth
hee B
the Be errggeerr
Bergerstein University in Berlin. In order to

M
Sep 94 – Feb 04 Bach h Fachhochschule
Fa
F acch
hh
hoocch
hsscch
hu e Frankfurt,
ulle Frra
F annkkffu urrtt,, Germany
Ge
G e
(German
Ge
G errm
ma n Higher
an Hiig
H gh err School
he Scch
S ho oo
oll Certificate)
Ce
C errttiiffiicca
att
complete this degree I am m rreeqquuiirreedd ttoo cco
required complete
ommpplleettee an internship in a foreign country, in a
e the
Work Experience: (please write the more
th morre
mo re recent
recce
re en on top)
ntt on top
to
op)
p) eerrm
language other that German. maann.. A
Ass I ha hhave
avvee ssttuuddii English for the past 7 years, and have
studied
rreesstt iinn A
always had an interest Auussttrraalliiaa,, I hha
Australia, avv decided to undertake my internship in
have
M

Aug 05 – Sep 05 IIn

ntte
errnns
Internshipsh
hiip
p atat Volkwagen
Vo
V ollk
kwwa
a Frankfurt, Germany

SA
Wiitth
W
Withinhiin
n Marketing
Ma
M arrkke
ettiin
ng
g and
an
an Logistics departments (please describe your duties) Australia.
o Collaborating
Co
Colllla
ab
b with the launch of a new product
o Liaising
Liia
L a with distributors and suppliers
As you willl aal
lssoo sse
also see ffrom
eee fr roommm myy rre e
resume, I have undertaken 2 other internships in the last 3
Conducting an internal market research study
o
B
years, with BM
BMWMW W Be B errggeerrsstteeiinn and Deichmann Dortmund. Both of these internships were
Bergerstein
SA

o Creating and updating in house database

working within a va vvariety of departments within the respective companies including
arriieettyy of
Jan 04
04 – Jul
ull 04
JJu 04 Office Assistant Siemens Frankfurt, Germany
o Arranging appointments and meetings
rrkkeettii
administration, marketing, promotion and controlling.
o Answering income telephone calls
o Archiving and filing documentation
I am flexible with the date I can start an internship and would ideally like to commence
an internship sometime in August this year. As I am studying International Marketing I
Languages: would be very happy to work within your marketing department or have the opportunity
German Native Speaker to work within an associated area.
English Advanced Level
French Intermediate Level I would like to thank you for your time and look forward to hearing from you in the near
Spanish Basic Level future.
Skills:
Kind regards,
Computer Skills: Windows
MS-Office (Excel, Word, Power Point)
Internet

Driver’s licence: International license – C class

(sign here)

Interests: Languages, different cultures, swimming, sailing, surfing

Johann Volkmann

38 39
AIFS Internship Offer Arrival Information Sheet

INTERNSHIP OFFER
Professional Internship Australia Office Use only
Representative Name
Training Plan Country:

ARRIVAL INFORMATION
Date (day/month/year):

Intern’s Details (office use only)

Last Name: First Name: Dear AIFS Intern Participant,
Nationality: D.O.B:
The following services have been organised to help you when you arrive in Australia.

E
E
Airport pick-up
Host Company Details
Host Company Name ABN
Accommodation
AIFS has arranged for you to be picked up from the Hostel-style accommodation (+ breakfast) have been booked
airport when you arrive in Sydney. When you exit the for you at “BASE” – a great hostel, conveniently located only
Street Address Suburb gate please look for the blue meeting point and short walk from “HQ” (“headquarters”), AIFS’ service and
the sign with “AIFS ‘Work & Travel Australia”. information centre.

PL
Postal Code

Main telephone

Intern’s supervisor
PL State

Fax

Position
If for any reason you cannot find the sign, or your flight was
unexpectedly delayed, please call the number listed below
before getting on any bus or taxi to the hostel. The hostel
representative may be on their way or waiting for you
elsewhere at the airport.
BASE Up Address:

BASE
477 Kent Street
Sydney
Direct telephone E-mail
Phone 1800-242 273 free call
Company profile
Arrival Orientation

M
M
To get you started, an arrival orientation has been organised at AIFS. BASE will give you information about the orientation an
and
directions to the centre which is located 5 minutes walk from BASE. The orientation will last for about three hours and you wi
will
need to attend the first available orientation after your arrival unless other arrangements have been made by your sending
organisation.

Your AIFS orientation time is Friday xth February 2008 at 10:00 and will be held at AIFS office.

SA
SA

Please do not forget to bring your passport and one other form of ID.

Host Company Location and Directions

HQ
Internship Location (w/ SAMPLE MAP BELOW)
Host Company Name

Street Address Suburb “HQ” – short for AIFS’ “headquarters” in Australia. As a participan
participant of Work & Travel Australia, you will receive free access to HQ
Postal Code State and its services including free internet access (30 minutes per day), travel and accommodation advice (and the possibility to b book
your travel at discounted prices), free newspapers, assistance fi finding work and plenty of opportunities to meet travellers from
various countries around the world.

Level 2, 91 York Street, Sydney

Tel: (02) 8235 7000
hq@aifsaustralia.com
Monday – Friday, 9:30 am - 6:00 pm (closed public holidays).

**You are welcome to visit HQ prior to your orientation**


Accommodation voucher
First name:

Last name:

AIFS Internship Consultant Details (office use only) Country/agent:

Last Name: Berzeg First Name: Janset
2 nights accommodation+ breakfast
General Phone: 028235 7000 Direct Phone: 028235 7063 Email: jberzeg@aifsaustralia.com
BASE 477 Kent Street, Sydney
Address: Second Floor, 91 York Street City: Sydney
Internship Directions Toll Free number: 1800 24 BASE
Postal Code: 2000 State: NSW
Please note: This voucher is non-transferable and only valid with prior booking confirmation by AIFS.

INTERNSHIP OFFER First Day Instructions

1 AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000
T +61 2 8235 7000 Internship@aifsaustralia.com
F +61 2 8235 7002 www.aifsaustralia.com
Dress Code

INTERNSHIP OFFER

AIFS’ Orientation Session

3 AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000
T +61 2 8235 7000 Internship@aifsaustralia.com
F +61 2 8235 7002 www.aifsaustralia.com

40 41
416 Special Program visa Application form (Form 147) Form 956 (Additional Form to Form 147)

E
E

PL
PL

M
M

SA
SA

42 43
Form 1282 416 Visa FAQ

416 Visa FAQ’s

a) How long does it take from the time of application to get the visa? sa
sa? ?
The Department of Immigration and Citizenship (DIAC) tries to process cce
essss al
a
alllll a
apppplliicca
attiio
applications o within
4-8 weeks of the date of application. Between July-November peak ea
e akk sse
eaasso
on
season, n,, ex
e xppe
expect ecctt a 6 6-8
weeks waiting period.

E
This is however an approximation and visa processing usually allllyy tta
a akke
ess llo
takes onng
ge
longererr iiff ad
a dd diittiio
additional on
naall
information, i.e. health check/police record etc. are required.
rre
ed
d..

E
b) Can I get paid/work on the 416 visa?
diin
d
You will be granted with a 416 special visa regarding ng
g iin
nffo
orrmmaattiio
information on
naab bo
ou
about utt yo
yyour
our ho company
host

PL
plo
pl oyym
me
provided to DIAC. It is illegal to seek paid employment ntt w
en wi
with ha
itth nyy o
an
any ot
th err o
he
other orrg aniz
ga
organization during your
internship.
PL c) Can I study on the 416 visa?
0%
0
You can study without exceeding 20%%o
off tth
he
thee tto
otta
all d
total duurra
attiio
duration on
n of
of tth
he
ep
the program.

d) What if I don’t get my visa a in

in tti
time?
imme e?
?
DIAC advices that you don’tt bo b oo
bookokk a flfflight
liig
ghhtt u
unnttiill yyo
until ou
urr vvi
your issa
visaa ha
ha been approved. AIFS can usually
has
alter the start date of yourr In
IInternship
ntte
errn
nssh
hiip
p sh sshould
ho
ou ulld
d tthhiiss b
this be
e nen ecce
e
necessary.

M
e) Can I go onto a 4 41
16
6v
416 viis
visasa
a ffrro
om
from mas st
tuud
de
studentenntt v
vi
issa
a?
visa??
M
Since May 2007 itt iiss po
p ossssiib
possible blle
e tto
o cch
ha
anng
ge
changee ffr
room
frommaS Student Visa to a 416 visa if you meet the
a..
a
eligibility criteria.

f) What if my my v vi
visais
sa aaap
ppplliic ca
application attiioonn is
is rerrefused?
effu
uss
It is very rryy ra
rrare
arree fo
ffor
orr a an
n ap
a
application
ppplliicca attiio
onn tto
o be
be refused as long
ong as the health and character

SA
iirre
em
requirements me en nttss ccaan
can n be
be mme
met ett ana
and nd d tth
he
thee IInn
Internship na fide. The visa fee (AU$190) is non
is bona
SA

effu
e unnd
refundabledaab bllee iin
n al
aalllll ca
ccases.
asse
ess.. IItt iiss n
no ott p
not ntee that your visa application will be
possible to guarantee
su
ssuccessful.
ucccceessssffu ull..

g)
g) CCaan
Can nIb brriin
bring nggdde eppeen
nd
dependantsda
a elatives whom are dependant on you)
(children/spouse/relatives out
Form 147
to AAuussttrra
Australia ao
alliia onn tthhe
thee441
1 visa
416
How to complete the 147 Visa Application Form for a 416 Special Visa
It is po
p ossssiib
possible,blle
e,, a
al
although
ltth
hoou
u they will also have to undergo
ergo health/character checks. There are no
mitta
mi attiio
work limitations nss o
on e included on your
on dependants, but in order to be application
Intended date of arrival: they must
Please leave blank
prove thatt tth he
theye will financially be dependent on youou during their stay
Part A –in Australia.
Category of Visa

If you are not sure of some answers, please leave blank

h) What is the maximum time frame of 416 specialecial visa?
1 (subclass) = 416 special program
p to six months. Conditions apply, please
You can be granted with a 416 special visa for up
Part B – Applicant Details
refer to ‘’eligibility criteria’’.
2 Write your full name, including any middle names you have as it appears on
your Passport.
e) Is 416 special visa extendible if I wanted to stay longer in Australia?
3 You need to answer this question.
Your 416 special visa will only be granted for the duration of your internship. If later on you
4 Tick male or female.
wish to stay longer in Australia, you can chose to apply for another visa suitable to your
situation however AIFS is not authorized to give advice on other5visas.Please write your date of birth.

6 Please provide necessary information as it appears on your Passport.

7 Please tick the option which is applicable.

8 Please write the country of your citizenship. If you have dual citizenship, write the
country of the passport you are applying for the visa.

9 This question refers to any other citizenship you may hold. If you have dual
citizenship, write the other country you haven’t mentioned in question 8.

10 Enter your passport details here.

11 Leave blank

12 Please write your residential address.

13 If your current address is the same as your residential address, write ‘’as above’’.

AIFS AUSTRALIA Second floor, 91 York Street, Sydney

14 NSW 2000
Please write your contact numbers.
T +61 2 8235 7000 nship@aifsaustralia.com
internship@aifsaustralia.com
15 Please tick ‘’No’’ as this refers to DIAC contacting you whereas AIFS will be your
F +61 2 8235 7002 www.aifsaustralia.com authorized recipient.
16 Please write your current occupation. If still studying, write ‘’student’’

17 Please write ‘’No’’ as you are not going to be dependant on another applicant.

AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000

T +61 2 8235 7000 internship@aifsaustralia.com
F +61 2 8235 7002 www.aifsaustralia.com

44 45
Homestay code of conduct

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  
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
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
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 


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 
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 



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


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  
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
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 
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  
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

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AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000
T +61 2 8235 7000 internship@aifsaustralia.com T +61 2 8235 7000 internship@aifsaustralia.com
F +61 2 8235 7002 www.aifsaustralia.com F +61 2 8235 7002 www.aifsaustralia.com

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 
 
 
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   
 
 
 
 
 
   
 
 
 
 
  
 
 
 

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
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
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



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 

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 

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AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000
T +61 2 8235 7000 internship@aifsaustralia.com T +61 2 8235 7000 internship@aifsaustralia.com
F +61 2 8235 7002 www.aifsaustralia.com F +61 2 8235 7002 www.aifsaustralia.com

48 49
Homestay cancellation policy Homestay tems and conditions
HOMESTAY TERMS AND CONDITIONS

1. Accommodation Placement Fee is not refundable

2. Accommodation booking is for minimum 4 weeks or length of study if shorter
than 4 weeks.
3. Change of Homestay:
3.1. Requests for a change of Homestay will only be considered under the
following circumstances:
The Intern has arrived in Australia and commenced their Internship;
HOME STAY AND one of the following occurs:
a) Inability of the Host Company to continue the internship;
Conditions & Cancellation Policy:
b) Sexual harassment or discrimination against the intern;
c) Racial or religious vilification against the intern;
• Accommodation will not be confirmed until Homestay payment, placement and
airport pick-up fees are paid in advance. d) Breach of Health and Safety regulations affecting the intern.

• Accommodation booking is for minimum 4 weeks.

3.2. Students who change Homestay for circumstances outlined above will
receive their second placement free of charge. Students who wish to
• Accommodation placement fee and airport pick-up fee are not refundable. change their homestay outside of the previous statement will be charged
a second placement fee.
• Full Home stay fees are only refundable if cancellation received prior to 48 3.3. The first four weeks of homestay funds are not negotiable. A change of
hours of arrival in Sydney. family during the first 4 weeks will incur a AU$100.00 administration fee.
3.4. Change of family after the initial 4 week booking period will be treated as
• Home stay fees will incur 50% cancellation fee if notification received within 48
hours of arrival. a new placement.
4. Host family must be informed 2 weeks before moving out; otherwise 2 weeks
• Full refund of outstanding home stay fees are only given in extreme accommodation must be paid.
circumstances after the student’s arrival.
5. Students who book long term Homestay but stay less than 4 weeks will not
• If a student wishes to change his/her accommodation then family must be receive a refund.
informed two weeks in advance.
6. Interns who do not arrive as scheduled without notice will not receive refunds.
• If a student wishes to change families within the period of his/her original
7. Amendment fee – AU$80.00
booking then a AU$100.00 administration fee will apply. Change of family after
the initial booking period will be treated as a new placement.
Cancellation
1. Placement fee – non refundable
2. More than 7 days notice – refund applies to accommodation, guardian
funds & airport transfer
3. 7 days or less prior to arrival – 2 weeks homestay monies are retained for
family, airport transfer and guardian funds are refundable

nd
AIFS Australia, 2 Floor, 91 York Street, Sydney NSW 2000
T +61 2 82357000 internship@aifsaustralia.com
F +61 2 8235 7002 www.aifsaustralia.com

50 51
Evaluation Form for the Intern Evaluation Form for the Host Company
Office Use only Office Use only
Internship Manager Internship Manager
Date Received: Date Received:

INTERNSHIP APPRAISAL FORM - Intern AIFS Australia INTERNSHIP APPRAISAL FORM – Host Company AIFS Australia
Please find following an appraisal form specially designed to make sure that the placement is progressing well. Please find following an appraisal form specially designed to make sure that the placement is progressing well.
Upon completion of the appraisal form you need to email, fax or post them to AIFS. Upon completion of the appraisal forms you need to email, fax or post them to AIFS.

General Details
General Details Host Company Name: Supervisor’s Name:
Intern’s Name: Date of Appraisal:
Intern’s Name: Date of Appraisal:
Supervisor’s Name: Host Company Name:
Current week of Internship: Total
tal duration of Internship:
Intern’s Performance

E
What activities has the Intern carried out this month?

Intern’s feedback
What activities have you carried out this month?
PL

PL
Do you feel the tasks that you have assigned are within the Intern’s current knowledge skill levels?

Do these activities correspond to the placement description? Yes

No Æ Please give details
Are you satisfied with the general performance of the Intern?
M

M
Are there any areas you could suggest for improvement in your Internship?
What aspects do you think the Intern needs to improve?
SA

SA
Please rate the following: (1 being “excellent” and 5 being “poor”)
Please rate the following: (1 being “excellent” and 5 being “poor”)
Relation of tasks to your chosen field 1 2 3 4 5
Level of English 1 2 3 4 5
Level of training given 1 2 3 4 5
Intern’s Punctuality 1 2 3 4 5
Experience that you are gaining 1 2 3 4 5
Intern’s attendance 1 2 3 4 5
Relationship with your supervisor 1 2 3 4 5
Intern’s general skills 1 2 3 4 5
Relationship with your colleagues 1 2 3 4 5
Intern’s ability to learn 1 2 3 4 5
Host Company facilities (desk, computer…) 1 2 3 4 5
Intern’s ability to finish tasks on time 1 2 3 4 5
Overall Internship experience 1 2 3 4 5
Intern’s relation with supervisor 1 2 3 4 5
Intern’s interaction skills with the team 1 2 3 4 5
Please rate the following: Intern’s attitude 1 2 3 4 5
Level of supervision Too much Perfect Not Enough
Intern’s output to the Company 1 2 3 4 5
Level of responsibilities given Too much Perfect Not Enough
Intern’s ability to do task unsupervised 1 2 3 4 5

Other Comments Other Comments

1 AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 1 AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000
T +61 2 8235 7000 Internship@aifsaustralia.com
T +61 2 8235 7000 Internship@aifsaustralia.com F +61 2 8235 7002 www.aifsaustralia.com
F +61 2 8235 7002 www.aifsaustralia.com

52 53
Statement of Internship Objectives AIFS Certificate of Completion

Johann Volkmann

Internship Goals

√ Further my knowledge within a Human Resources department including the

interrelations of a company

√ Develop my management and negotiation skills

√ Learn how to consult and solve problems that arise within and outside organisation.

√ Use my knowledge in Psychology and International Relations in real life

circumstances and events

√ Further my knowledge in Marketing and Consumer behaviour

Skills

√ Bilingual in English and German. I have lived in and can relate to multiple cultures.

√ I am organised and task oriented

√ Can type and use business formatting for any business-type documents

√ I am interpersonal and work well with people

√ I have studied Psychology and International Relations. I am knowledgeable in both of

these subjects as well as consumer behaviour and marketing

√ Enjoy working in “team building” situations applying psychological aspects and

organisational development

√ Lived in “bi-cultural” atmosphere and speak fluent English

√ I am good at problem solving and planning

54 55