KEVI N P.

MCMAHON
Wauconda, Illinois 60084 kcmcmahon@comcast.net (847) 650-6384
SUMMARY

Quality Assurance Management / Project Leadership
Manufacturing Quality | Supplier Quality | New Product Introduction | Voice of Customer

Forward-thinking quality management professional with broad-based expertise in quality control, operations improvement, and project
team management. Comprehensive blend of quality operations and management leadership.
Versatile, and innovative manager who is able to see the big picture while staying on top of all the details.
Proven record of effective planning and project leadership to improve operational processes while building and managing cohesive
teams, monitoring productivity operations, and exceeding performance goals.
Recognized for consistent success in developing new processes and procedures to streamline operations, and increase revenue and
market share performance.
Able to direct multiple projects, envision and develop growth opportunities, and launch new processes and procedures in complex and
fast paced environments with high-quality results.

o Quality Control/Assurance
o Quality Reviews
o Six Sigma Green Belt
o Supplier Performance
o Continuous Improvement
o Change Management
o Database Management
o Project Management
o Strategic Planning
o New Product Development
o Post-Launch Product Test
o Lean Manufacturing
o Presentation Skills
o Audits

OPERATIONAL EFFECTIVENESS

Skilled at managing diverse groups globally and across lines of business to identify and define requirements as well as to provide input
for strategy in quality control, quality assurance, and quality improvement.
Solid experience with material types and manufacturing processes that include PCBA, plastic, ceramic, elastomers, cast, extruded,
machined, stamped and formed metals; paper and other packing product.
Developing process improvement practices using metric reviews, communication, education, and training projects to instill a compliance
perspective in every employees activities.
Quality lead for lead successful transfer of production and supplier base to off-shore sites over last three years.
Recognized as highly qualified manager with extensive experience in leadership, strategic planning, analysis, and problem solving.
Achieved positive results using principles of continuous quality improvement, e.g., brainstorming, cause and effect analysis, root cause
analysis, and graphic representation of data.

EXPERIENCE

ZEBRA TECHNOLOGIES CORPORATION, Vernon Hills, Illinois
Manager, Manufacturing Quality, 2007-2013 (October)

Led Quality Management System (QMS) compliance in manufacturing environment.
Held responsibility for training and management of all quality-related policies, procedures, processes, programs, and practices to ensure
Zebra and their Contract Manufacturers (CM) continuous conformance with appropriate standards and regulations for the companys
multi-national manufacturing facilities.
Oversaw product specifications, supplier requirements, testing, inspections, part verification, equipment procurement and calibration;
corrective actions, non-conformances, benchmarking, and voice of the customer.
Managed standard practices for Company Supplier Quality Processes.
Provided quality data input for and participated in quarterly business reviews (QBRs) as well as monthly quality reviews.
Led quality team involvement in applicable process improvements projects, using the PDCA (Plan, Do, Check and Act) methodology.
Regularly provided high-level metric reports with problem status/details for all major quality issues cited in reports. Provided quality team
support for new product design and roll-out at off-shore facilities.
Acted as lead for global data collection and reporting process for quality group.
Developed and analyzed statistical data and product specifications, established quality protocols, participated in quality training and
safety programs, and developed procedures and reports to capture statistical data. Includes:

Kevin P. McMahon, Page 2


o NCMR - Non-Conforming Material Report
o RMA return Material Authorization
o Supplier Corrective Action processes - for containment, recall, prevention, costs and effectiveness.
o Warranty review

Evaluated precision and accuracy of production equipment, testing, measurement and analytical equipment. Trained supervisors and
hourly staff in quality testing procedures.
Met quality objectives by employing effective actions in staffing (including promotions), recruiting, training, assigning, scheduling,
coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job
contributions; planning and reviewing compensation actions; enforcing policies and procedures

Accomplishments
Decreased global cost of poor quality 22% over last two years.
Completed production line transfer over three years, on schedule. Received CEO award for project.
Acted as quality lead, completing first new product introduction project originating off-shore.
Decreased inspection costs 15% over two years.
Introduced company-wide metrics, including line inspection, test, first article inspection, material non-conformance, shipment delay,
and rework using new Agile PLM software.
Designed company-wide global inspection process, requiring standardized equipment and master programs to maintain consistent
reporting capability for all locations, including five existing international facilities.

ZEBRA TECHNOLOGIES CORPORATION, Vernon Hills, Illinois
Quality Operations Manager, 1997-2007

Held responsibility for ISO 9000 management, document control, and quality systems management. Established company-wide data
collection and reporting system for key performance metrics, statistical process control, first article inspection, final inspection, and new
project quality management. Automated processes for customer complaints, root cause analysis, and database management.

Accomplishments

Drove product and process quality improvement using recognized tools,
Ensured compliance to customer, regulatory, and business requirements.
Developed and maintained training programs to ensure consistency of QA processes.

EDUCATION

WESTERN ILLINOIS UNIVERSITY, Macomb, Illinois
B.A., Political Science

PROFESSIONAL DEVELOPMENT

Lean Manufacturing
Process Variation
Design for Six Sigma (Green Belt)
ISO 9001 Internal Lead Auditor
Advanced Leadership Development

COMPUTER SKILLS

MS Office Suite, SharePoint, Agile
www.linkedin.com/in/kmcmahon777omati/