Introduction to The Circle Advertising Agency: The Circle Advertising is a full-service advertising and marketing communications agency that offers our clients a combination of on-target strategic thinking and excellent creative development. Their staff has worked with a wide variety of clients, ranging from start-up companies to some of the most recognized organizations in Pakistan. They offer over 25+ years of hands-on experience working with some of the most prominent organizations that market technology-related products and services to business and government audiences, including Ministry of Information, Ministry of Interior, Ministry of Health, Ministry of Planning & Development, UN Systems, Foreign High Commissions, National and Multinational Brands, NGOs and many others. Their offices in Karachi, Lahore, Islamabad and UK provide a range of services for organizations marketing to business-to-business, business-to-government and business-to-consumer audiences. They purchase and place media nationally and locally, and specialize in creative integrated marketing campaigns for the clients with whom they work. Vision: The Circle Advertising is dedicated to providing our clients with results-oriented advertising, public relations, and total marketing support. We are committed to providing products and services that benefit our clients. They want to maintain a financially strong, growth-oriented company for the protection of our employees and clients. Mission: The mission of The Circle Advertsing is to provide results-oriented advertising, public relations, and marketing designed to meet our client's objectives by providing strong marketing concepts and excelling at customer service. They seek to become a marketing partner with our clients.
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They desire to measure success for our clients through awareness, increased sales, or other criteria mutually agreed upon between the agency and the clients. They are committed to maintaining a rewarding environment in which we can accomplish our mission. Values: To their employees, their most important resource, they offer: A healthy, enjoyable, exciting, and motivational work atmosphere in which individuals are empowered to take on responsibility, develop and present ideas, educate themselves and others, and use their talents and abilities to their fullest capacity. They want to continually promote teamwork, quality improvement, and excellence in all phases of business. This environment is upheld and promoted by open and direct communication, availability of information resources, and an organizational-wide commitment to motivating employees to reach their maximum potential in everything they do. To their clients we offer: A professional marketing system that provides the highest standards of quality and efficiency where service, creativity, reliability, and integrity are the hallmarks of every aspect of our work. They effort is to ensure that we are satisfying the client's needs and providing materials that are strategically on target as well as having the ability to produce superior results. Through creative thinking and strategic planning we will reach the marketing objectives of our clients. They want to be accountable for helping our clients obtain measurable goals, which may include (but are not limited to) sales or awareness. Organizational Design: The Circle is a Pakistan based company. It is a part of The Circle Agency UK.
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Division of the Organization: The organization has been divided into three distinct regions countrywide; (The Circle Adv, 2011) North Islamabad Center Lahore South Karachi International UK
Hierarchy
National Corporate Office Regional Offices Islamabad Karachi - Lahore Head Office (Islamabad) Regional Office (Lahore) Regional Office (Karachi) Regional Manager (Lhr & Khi) CEO General Manager
Media Manager Productions Manager Finance Manager Creative Dept. Art Dept.
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Competitors: Here are the direct competitors of The Circle Advertising in Pakistan, These organizations offer more or less the same products as The Circle Advertising does. Indirect have been ignored. 1. Orient/McCann 2. Interflow Communications 3. IAL Saatchi & Saatchi 4. MPL Advertising 5. Ad Group Advertising 6. Channel 7 Communication 7. Maxim Advertising 8. M-Com 9. Ad Reach 10. JWT Asiatic Advertising 11. RLintas Communications 12. MNJ Advertising 13. Adcom Advertising 14. EMC Square
Services: The Circle Advertising offers a wide range of services: 1. Advertising Campaigns 2. Branding & IDs 3. Multimedia Graphics Design 4. Creative Services 5. Media Productions & services 6. Corporate Image Building 7. PR Building 8. Email Marketing
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Department Information: There are six major departments in any advertising agency. These can be split into other sub- departments. These departments are: 1. Account Service 2. Account Planning 3. Creative 4. Finance & Accounts 5. Media Buying 6. Production
Larger agencies may also separate out the following departments: 1. Human Resources & Facilities 2. Research 3. Web development 4. Traffic
Account Services: The account service department comprises account executives, account managers and account directors, and is responsible for liaising with the agency's many clients. This department is the link between the many departments within the agency, and the clients who pay the bills.
Account Planning: The account planning department provides consumer insights, strategic direction, research, focus groups and assists helps keep advertising campaigns on target and on brand. To be truly effective, advertising must be both distinctive and relevant, and planning helps on both counts."
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Creative: This is the engine of any advertising agency. It's the lifeblood of the business, because the creative department is responsible for the product. And an ad agency is only as good as the ads the creative department puts out. The roles within the creative department are many and varied, and usually include:
Copywriters Art Directors Designers Production Artists Web Designers Associate Creative Directors Creative Director(s)
In many agencies, copywriters and art directors are paired up, working as teams. They will also bring in the talents of other designers and production artists as and when the job requires it. Sometimes, traffic is handled by a position within the creative department, although that is usually part of the production department. Everyone within creative services reports to the Creative Director. It is his or her role to steer the creative product, making sure it is on brand, on brief and on time.
Finance & Accounts: At the end of the day, both ad agencies and clients want money, at the center of all the money coming into, and going out of, the agency is the finance and accounts department. This department is responsible for handling payment of salaries, benefits, vendor costs, travel, day-to- day business costs and everything else you'd expect from doing business. It's been said that approximately 70% of an ad agency's income pays salary and benefits to employees. However, this figure varies depending on the size and success of the agency in question.
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Media Buying: It is the function of the media buying department to procure the advertising time and/or space required for a successful advertising campaign. This includes TV and radio time, outdoor (billboards, posters, guerrilla), magazine and newspaper insertions, internet banners and takeovers, and, well, anywhere else an ad can be placed for a fee. This usually involves close collaboration with the creative department who came up with the initial ideas, as well as the client and the kind of exposure they want. This department is usually steered by a media director.
Production: Ideas are just ideas until they're made real. This is the job of the production department. During the creative process, the production department will be consulted to talk about the feasibility of executing certain ideas. Once the ad is sold to the client, the creative and account teams will collaborate with production to get the campaign produced on budget. This can be anything from getting original photography or illustration produced, working with printers, hiring typographers and TV directors, and a myriad of other disciplines needed to get an ad campaign published. Production also works closely with the media department, who will supply the specs and deadlines for the jobs.
In small to mid-sized agencies, traffic is also a part of the production department. It is the job of traffic to get each and every job through the various stages of account management, creative development, media buying and production in a set timeframe. Traffic will also ensure that work flows through the agency smoothly, preventing jams that may overwhelm creative teams and lead to very long hours, missed deadlines and problematic client relationships. Traffic keeps the agency's heart beating .
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CHAPTER 2: ORGANIZATIONAL ANALYSIS The organizational analysis is completed on my own personal impressions and observations. I used the internet as a source for visions, goals etc to better understand the organization and its functioning/ I talked to various employees working there in different departments to gather my information for this part of the analysis. Despite having limited branches in Pakistan, the organization has a large chain of customers attached to it. The agency has been operational in Pakistan since 1999 but it was a rebirth of the organization. It had operations in Pakistan before as well but due to political and other reasons the agency had to wrap up operations in the country subsequently then but as the conditions got better they decided to re-launch their operations here. They came back with a renewed vigor, a better structure and better employees. They decided to keep their focus on customers more limited this time in line with the corporate strategy that has been implemented worldwide. They opened limited branches and kept employees who had more experience regarding advertising and had much more desire in them than the previous ones. The organizational culture encapsulates all the elements of an informal environment with fusion to a sense of integrity and professionalism. All the employees with full motivation are absorbed and incredibly elated by the prevailing dominant culture. Freedom of expression is another element of the culture that counts a lot. An environment with no defined offices is demonstrated; even a director is as easy accessible as an executive is. There are open spaces instead of closed cabins. Brand colors and their blend demonstrate a sense of joy and rapture especially in every department. SWOT Analysis: SWOT analysis is a part of strategic planning process. With rapidly changing environment, the organization needs to know where it stands. What resources it has within, and what resources it
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needs to acquire. In order to survive, the organization must respond to the changes, grab available opportunities and overcome its weaknesses. For that SWOT analysis needs to be done.
Internal Potency or Strengths:
The Circle Advertising is dedicated to providing our clients with results-oriented advertising, public relations, and total marketing support. We are committed to providing products and services that benefit our clients.
They want to maintain a financially strong, growth-oriented company for the protection of our employees and clients.
The mission of The Circle Advertsing is to provide results-oriented advertising, public relations, and marketing designed to meet our client's objectives by providing strong marketing concepts and excelling at customer service.
They seek to become a marketing partner with our clients.
They desire to measure success for our clients through awareness, increased sales, or other criteria mutually agreed upon between the agency and the clients. They are committed to maintaining a rewarding environment in which we can accomplish our mission.
For success in any field, leadership is the most vital part. Leaders are present everywhere in this organization. During my time there, I witnessed how greatly even the clerks had been performing when needed. Sometimes early morning, when no one was present to
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handle customers, the guards even had enough training to guide the customers. Taking the initiative.
Since the agency functions through an MIS (Management Information System) everyone working there has to be well familiar with the system. The HR department functions primarily through their head office in Islamabad and has small sub departments in every branch to handle administrative issues that may arise. Recruitment and selection is done through the head office which maintains a proper portfolio of all the active employees working at the branches across Pakistan.
Weaknesses: Lacks of certain strengths are viewed as weaknesses; Weaknesses are: Understaffed at times; No backup in case of absences. During the internship the main weakness I found was lack of staff, many times when there was burden or urgent work, there was not sufficient strength of senior resources to handle the situation timely. Compensation packages arent in line with the amount of work that is put in by some of the employees. Employees late hour sitting were in most practice, but I found no compensations in term of bonus, some extra allowance or overtime wages. Structure too linear; too highly dependent upon the head office in Islamabad. I found system was not decentralized and was so dependent on head office management for making decisions, which causes wastage of time usually.
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Sometimes a bit too much complacency on part of the employees Like all other organizations, The Circle has its issues, but these are not any issues which cannot be eradicated over time.
Opportunities: Opportunities present themselves in different ways for different organizations. From what I observed the following are the opportunities for The Circle: Affiliations with international advertising agencies The firm is affiliated with several International bodies which give it a competitive edge, as most of the other similar organizations are not linked with outside agencies. Such affiliations provide the firm with the opportunity to even serve for international clients and grow globally as well as internationally. They should take more advantage of international advertising networks and tools As the western countries are far more ahead us Pakistanis in every field, the firm has an opportunity to learn new skills and technologies that can be used as advertising tools. The international networks can also be used by the firm to expand its business in the international market. Introducing new technologies such as 3-D video mapping Threats: As well all know, the advertising sector of Pakistan is one of the largest operational sectors in the market. Therefore, the pertaining threats are: Local and International ad agencies currently operating in Pakistan Political and Economic Conditions PID regulations Security concerns in the country
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Recent issues with the organization regarding downsizing worldwide Information Access The organization should provide information to all the present and potential customers relating to the new advertising tools and technologies, services, some services fee structure and other matters, which are likely to affect the customers. It should be made sure that all the customers have access to this information. Conveying information is of no use, unless, there is some feedback from the customers. Identification of Main Problems Areas: From the above written analysis I have derived the following main areas of problems that The Circle faces: Hierarchy too flat: Hierarchy of the company is flat there are no as such set rules and pattern of employees that who reports to whom .this aspect needs to be improved as it can become a problem
Chain of command is too dense: As there are many departments in this organization which makes the chain of command very dense.
Competition in the market is very high: As we have plenty of ad agencies working in the market which makes competition very tough. So we have to expertise and mold our self to the upcoming modern trends in order to survive and have a market edge over our competitors.
Some of the employees need to be paid way more than they actually are: as mentioned above the market competition is very tough so we have very few talented staff and it is difficult to get hold of employees with required skills thats why you have to pay more to the talented staff in order to retain them
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The management from Islamabad can be too strict at times for no particular reasons: chain of command in the head office Islamabad is very strict in terms of work. Which sometimes becomes a hurdle in co-ordination& accomplishment of tasks?
Political and Economical conditions are losing customers: Political and economic situation has also become a problem for the agency as there is no new company ready to invest in Pakistan. PEST Analysis: Political Analysis: Business decisions are influenced by political factors. Although Pakistan is currently under democratic rule, still the political condition is quite volatile. At the one side we can say there is weak and unpopular government, on the other side war against terrorist going on. With such political conditions no business can withstand. In such circumstances, agency face the challenges of lower profits, insecurity among the investors, Thats why the agency had to wrap up operations in the country before but as the conditions got better they decided to re-launch their operations here.
Economic Analysis: Economic factors change rapidly and are sometimes difficult to predict especially in case of Pakistan. During a recession customers spend less on optional items such as cars and appliances so companies does not make a new logos and banners. As a result, the business environment suffers.
Social Analysis: Social factors reflect the constant change in societys interests, beliefs and actions. In Pakistan we find a lot of variety in the social structure. Pakistan is a densely populated country with high
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birth rates and bigger families. High unemployment prevails in the population. There is a high trend of moving from rural to urban areas for making the income. Population is strongly bonded to the religious and cultural norms. The Circle agency aware of their social responsibilities, thats why they work for the betterment of country,.
Technological Analysis: Now a days technology has played a vital role. Pakistan is keeping up with the technological advancements in almost all fields. To remain competitive The Circle must ensure that its processes and systems support innovation and creativity for itself and its customers and provider sustainable services.
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CHAPTER 3: INTERSHIP EXPERIENCE Position Title Internee, The Circle Advertising Starting Date: 2nd July, 2012 Ending Date: 12 th August, 2012 Duration: 40 Days Concerned department information: I joined The Circle Advertising at the position of intern. During my six weeks I worked mainly in the Accounts and Finance Department. Its a large scale department that handles everything related to client accounts. This department is the link between the many departments within the agency, and the clients who pay the bills. In the past they were referred to as "the suits," and there have been many battles between the account services department and the creative department. But as most creatives known, a good account services team is essential to a good advertising campaign. A solid creative brief is one of the main duties of account services.
Working Experience (duties and Responsibilities): The Circle Advertising arranged various learning sessions for all of its interns. Every department further arranged separate learning and training sessions for the interns posted in the department. This strengthened the apprenticeship relationship that interns had with the organizations and the departments. 1. Account Service 2. Account Planning 3. Finance & Accounts All these sessions were beyond the text book experiences. The work in practical life is very much different from what we study in books yet the knowledge we gained from books has certain applications in real world. During these sessions, the mentors focus was to depart as
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much information to the interns as they could. No base line concepts were involved and we became familiar the organizational practices. Job Description: It includes the daily tasks that were assigned to me. I shall proceed to list them on weekly basis as I learnt them. Week 1 and 2: In the first and second week I was given an overall and in depth preview into the business development and the various products that the agency has to offer, they took this process slow to help me absorb the information gradually and in detail so that before I started customer interaction I was familiar with all the services that could be offered.
Week 3 and 4: In these two weeks I was allowed to interact with client services to answer and solve any queries that they had. These were hard weeks as I was faced with many different challenges and situations that I had to handle. I was assisted well by the staff. I spend whatever spare time I had to sit down with the various personnels in the accounts dept to learn how these processes are carried out. Week 5 and 6: In these two weeks I was given tougher tasks as compared to the week before, I was asked to join different departments of agency where I had to attend few meetings and meet few clients for account service. In last week, I had become more familiar with the processes so the difficulty level had decreased and I was comfortable working by myself
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Learning/Achievements: As a student of Finance Primarily, it was a difficult decision for me to initially shun all other opportunities and accept this offer from The Circle. It helped me learning lot of new thing that I would never be able to learn if I did not choose The Circle for my internship. As an internee I spent good time in the organization, I learnt to deal with different situations. I learnt many problem solving techniques in difficult times. The key learnings of my internship include:
Confidence: after my 6 weeks internship experience I can handle issues and work responsibilities more confidently as I could do before my work experience.
Hardworking: As we all know hard work leads to success. I now work dedicatedly for the projects that are assigned to me.
Team work: Working with teams is always an issue in most of the organizations as it is difficult to cope up with the mind sets of different people. In my internship duration, I worked with teams of different people and learnt how to adapt to different work settings.
Seeking success out of dark: The organization teaches us all the required skills and competencies that would help us grow in our career and lead to success.
Skills used and acquired: Analytical Skills As a Finance intern I had used analytical skills to investigate the root cause of a problem and work toward a solution in an organization. I used creativity and financial knowledge to resolve problems for the company.
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Interpersonal Skills I used to interact with workers and management in all aspects of department; this would be possible just because of good interpersonal skills. Interpersonal skills are also an important skill when working on a team to resolve financial problems and issues in the organization. Job Knowledge I have an education in finance, accounting or economics to work in the finance department. As an The Cricle advertising with an international reach, we must have knowledge and expertise in international finance and global economics. International finance and global economics requires a strong knowledge of compliance laws and regulation.
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CHAPTER 4: FINANCIAL ANALYSIS
Balance sheet: 2007 2006 2005 2004 2003
CURRENT Assets Cash and cash equivalents 1,477,342 3354597 446,142 208,860 19,664 Accounts receivable 325714 1259850 500122 441362 139,644 Prepaid expenses 221419 128967 57172 48499 103,309 Other current assets 10913 6743 344 2400 1,700
Total current assets 2,035,388 4,750,157 1003780 701121 264,317 PROPERTY AND EQUIPMENT Furniture and fixtures 40,674 36,870 24931 16572 16,572 Computer equipment and software 93,045 74,875 51,975 48,031 47,126 Less: accumulated depreciation -95,076 -75,678 -61,135 -50,179 -32,994 Total property and equipment, net 38,643 36,067 15,771 14,424 30,704 GOODWILL 250,000 250000 250,000 250,000 250000
OTHER ASSETS 6,922 6,922 6,922 11,500 11500
TOTAL ASSETS 2,330,953 5,043,146 1,276,473 977,045 556,521
CURRENT LIABILITIES Accounts payable 116,837 257,717 271,751 489,961 372,223
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Error! Not a valid link. Customer advance payments 3,650 89,804 11,050 80,784 114,707 Accrued salaries and wages 95,348 110,643 907,785 618,688 367,415 Accrued liabilities 47,822 267,887 80,855 29,888 127,267 Other current liabilities 373 8,430 1,739 33 1,263 Obligations under capital leases 887 3,165 4,841 2,342 2,201 Total current liabilities 264,917 737,646 1,525,629 1,553,174 1,197,830 Obligations under capital leases, long-term 0 887 4,052 2,211 4,553 Total liabilities 264,917 738,533 1,529,681 1,555,385 1,202,383
Commitments and contingencies Shareholders equity (DEFICIT) Preferred stock series A, 3 3 14 14 14 Preferred stock series B, 0 0 0 0 0 Common stock, 10,881 10,881 19,095 18,892 18,859 Additional paid-in capital 6,735,101 6,735,101 2,126,685 2,099,928 2,033,534 Accumulated deficit -4,679,949 -2,441,372 -2,399,002 -2,697,174 -2,698,269 Total shareholders equity (deficit) 2,066,036 4,304,613 -253,208 -578,340 -645,862 TOTAL LIABILITIES AND SHAREHOLDERS EQUITY (DEFICIT) 2,330,953 5,043,146 1,276,473 977,045 556,521
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Income Statement: 2007 2006 2005 2004 2003 REVENUES 3,434,654 4,824,614 5477086 3668871 1,955,404 COST OF GOODS SOLD 2,307,500 3,000,207 3554352 2594344 1,447,225 Gross profit 1,127,154 1,824,407 1,922,734 1,074,527 508,179 OTHER OPERATING EXPENSE 3,484,863 2,339,950
Selling, administrative and other operating expenses 1587877 999,338 1,743,113 Income (from operations -2,357,709 -515,543 -36,685 75,189 -1,684,934 OTHER INCOME (EXPENSE) Interest expense -1,341 -12,573 -36,685 -77,128 -51,316 Interest and other income 112,454 31,006 0 3,034 754 Total other income (expense) 111,113 18,433 -36685 -74,094 -50,562
Income before income taxes -2,246,596 (497,110) 298,172 1,095 -1,735,496 Income Taxes 0 0 0 0 0
NET INCOME (LOSS) - 2,238,577 -42,370 298,172 1,095 -1,735,496
NET INCOME (LOSS) PER SHARE, basic (0.21) (0.01) 0.02 0 (0.09) WEIGHTED AVERAGE NUMBER OF SHARES 10,880,867 6,439,802 19008175 18,878,549 18,807,762
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OUTSTANDING, basic NET INCOME (LOSS) PER SHARE, diluted (0.21) (0.01) 0.02 0 (0.09) WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING, diluted 10,880,867 6,439,802 1907785 18,947,459 18,807,762
Ratio Analysis: Ratio analysis is basically used to understanding the financial health of a business entity. With the help of ratios we can easily calculate from current year performance of the companies and are then compared to previous years. Ratio analysis conducts a quantitative analysis of information in a companys financial statements
Liquidity Analysis: Liquidity is a companys ability to meet its maturing short term obligations. Liquidity is essential to conducting business activity, particularly in times of adversity, such as when business is shut down by strike or when operating losses ensue due to an economic recession etc. Liquidity ratios are static in nature as of year-end. Therefore, it is important for management to look at expected future cash flows. If future cash outflows are expected to be high relative to inflows, the liquidity position of the company is deteriorate.
Current Ratio: Current ratio is equal to current assets divided by current liabilities. This ratio is used to measure the ability of an enterprise to meet its current liabilities out of current assets. The formula can be written as: 2003 2004 2005 2006 2007
0.220 0.451 0.657 6.439 7.683
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Quick Ratio: The quick ratio, also known as the acid-test ratio is strongest test of liquidity. In it more liquid current assets are divided by current liabilities. It can be written as:
Leverage Ratio Leverage equivalent to solvency or long-term debt. Solvency is a companys ability to meet its long-term obligations as they become due. An analysis of solvency concentrates on the long-term
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financial and operating structure of the business. The degree of long-term debt in the capital structure is also considered. Further, solvency is dependent upon profitability since in the long run firm will not be able to meet its debts unless it is profitable.
Debt/ Equity Ratio: The debt/equity ratio is a significant measure of solvency since the high degree of debt in capital structure makes difficult for organizations. Excessive debt will result in less financial flexibility .Debt/equity ratio equals to total liabilities divided by equity.
Total Asset Turnover: The total asset turnover ratio is useful in evaluating a companys ability to use its asset base efficiently to generate revenue. A low ratio may be due to many factors, and it is important to identify the underlying reasons.
Net working capital is equal to current assets less current liabilities. Current assets are those assets that are expected to convert into cash or used up within 1 year. Current liabilities are those liabilities that must be paid within 1 year; they are paid out of current assets. Net working capital is a safety cushion to creditors.
Profitability Ratio: It is used to assess a business's ability to generate earnings as compared to its expenses and other relevant costs incurred during a specific period of time.
Gross Profit Margin: The gross profit margin reveals the percentage of each rupee left over after the business has paid for its goods. The highest the gross profit earned the better. Gross profit equals net sales less cost of goods sold.
Net Margin: The ratio of net Profit after tax to net sales is called the Net profit margin. It indicates the profitability generated from revenue and hence is an important measure of operating performance.
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Return on Equity: ROE measures the overall firm performance. ROE compares net profit after taxes (minus preferred stock dividends, if any) to the equity that shareholders have invested in the firm:
Vertical Analysis: A method of financial statement analysis in which each entry for each of the three major categories of accounts (assets, liabilities and equities) in a balance sheet is represented as a proportion of the total account. The main advantages of vertical analysis are that the balance 2003 2004 2005 2006 2007 -88.75% 0.029% 5.44% -0.87% -65.17%
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sheets of businesses of all sizes can easily be compared. It also makes it easy to see relative annual changes within one business.
Balance sheet:
2007 2006 2005 2004 2003 Cash and cash equivalents 63.37% 66.51% 34.95% 20.94% 3.53% Accounts receivable 13.97% 24.9% 39.17% 45.1% 25.09% Prepaid expenses 9.49% 2.55% 4.47% 4.96% 18.56% Other current assets 0.46% 0.13% 0.026% 0.24% 0.30% Total current assets 87.31% 94.19% 78.63% 71.75% 47.49% PROPERTY AND EQUIPMENT Furniture and fixtures 1.74% 0.73% 1.95% 1.69% 2.97% Computer equipment and software 3.99% 1.48% 4.07% 4.91% 8.51% Less: accumulated depreciation -4.07% -1.50% -4.78% -5.13% -5.92% Total property and equipment, net 1.65% 0.71% 1.23% 1.47% 5.51% GOODWILL 10.72% 4.95% 19.58% 25.58% 44.92% OTHER ASSETS 0.29% 0.13% 0.54% 1.17% 2.06% TOTAL ASSETS 100 100 100 100 100
CURRENT LIABILITIES Accounts payable 5.012% 5.11% 21.28% 50.14% 66.88%
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Customer advance payments 0.15% 1.78% 0.86% 8.26% 20.61% Accrued salaries and wages 4.09% 2.19% 11.16% 63.32% 66.01% Accrued liabilities 2.05% 5.31% 6.33% 3.05% 22.86% Other current liabilities 0.016% 0.167% 0.136% 0.0033% 0.22% Obligations under capital leases 0.038% 0.062% 0.379% 0.239% 0.395% Total current liabilities 11.36% 14.62% 119.51% 158.96% 215.23%
Obligations under capital leases, long-term 0 0.017% 0.317% 0.22% 0.81% Total liabilities 11.36% 14.64% 119.83% 159.19% 216.05%
Commitments and contingencies
Shareholders equity (DEFICIT) Preferred stock series A, 0.000129% 0.000059% 0.001% 0.0014% 0.0025% Preferred stock series B, 0 0 0 0 0 Common stock 0.466% 0.215% 1.49% 1.93% 3.38% Additional paid-in capital 288.94% 133.54% 166.6% 214.92% 365.4% Accumulated deficit -200.77% -48.45% -187.9% -276.0% -484.8%
Total shareholders equity (deficit) 88.63% 85.35% -19.83% -59.19% -116.0% TOTAL LIABILITIES AND SHAREHOLDERS EQUITY (DEFICIT) 100 100 100 100 100
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Income Statement: 2007 2006 2005 2004 2003 REVENUES 100 100 100 100 100 COST OF GOODS SOLD 67.18% 62.18% 64.89% 70.71% 74.01% Gross profit 32.81% 31.81% 35.104% 29.28% 25.98% OTHER OPERATING EXPENSE Selling, administrative and other operating expenses 101.46% 48.5% 28.99% 27.23% 73.8% Income (Loss) from operations -68.64% -10.68% -0.66% 2.04% -86.16% OTHER INCOME (EXPENSE) Interest expense -0.036% -0.26% -0.66% -2.10% -2.62% Interest and other income 3.27% 0.64% 0 0.082% 0.038% Total other income (expense) 3.23% 0.382% -0.66% -2.01% -2.58% Income before income taxes -65.4% -10.3% 0 0 -88.75% Income Taxes 0 0 0 0 0 NET INCOME (LOSS) -65.17% -0.87% -5.44% -0.02% -88.75%
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Horizontal Analysis: In this ratio companies compares ratios or line items in a company's financial statements over a certain period of time. Income Statement: 2003 2004 2005 2006 2007 REVENUE 100% 187.62% 280.09% 246.73% 175.64% COST OF GOODS SOLD 100% 179.26% 245.59% 207.3% 159.44% Gross profit 100% 211.44% 378.35% 359.0% 221.80% OTHER OPERATING EXPENSE Selling, administrative and other operating expenses 100% 57.33% 91.09% 0 0 Income from operations 100% -4.46% 2.17% 30.59% 139.92% NET INCOME (LOSS) PER SHARE, basic 0 0 0 0 0 WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING, basic -316.7% -133.47% 5.44% 0.02% 961.83% NET INCOME (LOSS) PER SHARE, diluted 0 0 0 0 0 WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING, diluted -316.2% -133.47% 3.65% 0 961.83%
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OTHER INCOME (EXPENSE) Interest expense 100% 150.30% 71.48% 24.50% 2.613% Interest and other income Total other income (expense) 100% 146.54% 72.554% -36.45% -219.75%
Income before income taxes 100% -0.063% -17.18% 28.64% 129.44% Income Taxes 0 0 0 0 0 NET INCOME (LOSS) NET INCOME (LOSS) PER SHARE, basic 0 0 0 0 0 WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING, basic 100% 100.37% 101.06% 34.24% 57.85% NET INCOME (LOSS) PER SHARE, diluted 0 0 0 0 0 WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING, diluted 100% 100.74% 10.14% 34.24% 57.85%
Total shareholders equity (deficit) 100 -89.54% -89.9% 666.49% 319.88% TOTAL LIABILITIES AND SHAREHOLDERS EQUITY (DEFICIT) 100 175.56% 229.36% 906.1% 418.84%
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CHAPTER 5: RECOMMENDATIONS Based on the departmental and organizational analysis, the following are the recommendations that I have put forward for The Circle Pakistan: Open new branches; if I havent said this enough before, the agency needs new branches, there is sometimes too much pressure on the existing branches with the customers being too many. New branches in some of the other cities like Quetta and Peshawar could not only bring in new customer but would also help ease the pressure on the existing branches Some of the employees follow the policies and rules to the very core, which annoys the customers who want their service no matter what. A little entrepreneurial behavior on their part could prove to be a success Staff Training would enhance the skills of employees
Management should be improvise
Internal control system also needs improvements
Staff monitoring would also be helpful
On time promotions would lead employees to perform their tasks more efficiently and effectively
Employee incentives and bonuses would encourage employees and they would perform their tasks efficiently
Recruitment and selection on the basis of merit should also be there