MARC E.

GONICK
marc_gonick@yahoo.com Linked-In: http://www.linkedin.com/pub/marc-gonick

CAREER SUMMARY
Dynamic manager with 25+ years of highly successful leadership in competitive Fortune 500 environments. Sales / Business Development 12 years experience performing business development, sales, account management and marketing functions. Highly successful in building relationships with key decision makers, seizing control of critical problem areas and delivering on customer commitments. Customer centric attitude, acquiring and retaining clients, building long-term and profitable client relationships. Both government and private sector contract management experience. Operations Management 10 years operations management experience, with success increasing revenues, improving efficiency and controlling costs in the food service, manufacturing, and sales industries. Improved operational systems, processes and policies in support of organizational missions and in alignment with operations management best practices. Financial Management 7 years of financial management experience, performing accounts payable, payroll, and organizational budget creation functions. Expertise in the performance of annual audits. Resource Management 20 years of leading and mentoring employees, performing training and resource development tasks, and performing employee evaluations. Effectively built extremely cohesive and successful effective work teams; to include vendors.

PROFESSIONAL EXPERIENCE
POSIGEN SOLAR SOLUTIONS, New Orleans, LA 2013 - Present

Area Sales Manager Provided leadership and vision for 12 Sales Representatives selling solar energy programs. Provided daily, weekly, and monthly performance reviews for the Sales Team. Coached and developed individual Sales Representatives to achieve established sales goals, while providing outstanding Customer Care for all new and existing customers. Hired and trained new team members. Used Sales Force to manage a $28 million business. Directly accountable for increasing revenue generation and visibility, while ensuring high ethical business standards. Achievements: Sales Team achieved a new Company Sales Record, from 257 to 455 sales, eclipsing the old record by 198 sales. Personally developed, coordinated and implemented the Adopt-an-Organization referral program to generate a constant stream of program sales from the local business community, financially benefiting both Posigen and community organizations. A integral member of the committee that developed and implemented a corporate Employee Referral Program to generate Sales outside normal sales channels and allow all employees to financially share in the success of the company. STRATEGIC RESTAURANTS Quick Service Management, New Orleans, LA

2013

District Manager Above restaurant-level, multi-unit Manager for the operational success of 7 Burger King restaurants in the greater New Orleans area. Accountable for the strategic planning and the attainment of all company performance goals in underperforming Franchise restaurants. Coached restaurant managers to achieve individual sales, staffing, guest service, and profit goals, while strictly enforcing high food safety and quality standards. Monitored the Payroll process to ensure all personnel paid correctly. Worked with outside vendors to ensure all restaurants were properly supplied

and maintained. Conducted restaurant visits twice a week to each restaurant to ensure all established procedures were being followed, standards were met, issues were resolved, and to conduct manager/employee coaching. Achievements: Changed culture of the restaurants by improving the quality of the leadership staff and filling open manager positions Increased the Sales and Profitability of the restaurants in the district by 30% Improved Guest Survey scores of the district by 25% TACO BELL Quick Service Restaurants, New Orleans, LA

2012

Restaurant General Manager General Manager of a high volume fast food restaurant. Recruited, trained and supervised 5 talented managers and the performance of 35+ employees. Met or exceed all required company goals for Sales, while driving great customer service and increasing profitability. Implemented change management procedures for an underperforming store, improving employee attitudes and performance, increasing sales, and creating a professional work environment. Achievements: Increased sales and profitability of the restaurant by 23% by enforcing company standards, recognizing good performance, disciplining poor performance, and developing managers to be leaders Changed culture of restaurant by improving the quality of the staff; hiring employees with positive attitudes and a customer service focus STARBUCKS COFFEE COMPANY, Seattle, WA 2000 - 2011

Business Development / Account Services Manager Coordinated and conducted operations for all new and 65 existing Foodservice accounts. Accountable for all equipment installation & repair, extensive coffee training, and quality assurance. Managed 7 of the regions 25 Key Accounts - totally $1.3 million, achieved sales goals, and provided technical support to 4 Sales Managers. District Manager relationship with multi-unit Barnes & Noble cafes supporting operational & financial efficiency. Achievements: Added $100,000 of additional Revenue for the region annually Maintained an annual account Retention Rate of 95% Met 100% of annual Sales goals Received 4 awards for excellent job performance

MILITARY SERVICE
UNITED STATES ARMY 1985-1995

Captain - Military Intelligence - Honorable Discharge Multiple U.S. Assignments & Overseas Service Positions Held: Company Commander, Logistics & Budget Officer, Community Relations Officer, Operations Officer, Instructor

EDUCATION
Syracuse University B.A. in Political Science Army ROTC Scholarship

TOOLS
Microsoft: Access, Excel, Power Point, Word, Share Point, Oracle Sales Management: Sales Force Bookkeeping: QuickBooks Pro