(c)

Letter types includes:

Letter writing Formal Letter

(a) Business or official letter (for making enquires, registering complaints, asking for and giving information, placing orders and sending replies. (b) Letter to the editor (giving suggestions on an issue) (c) Application for the job) Marks Distribution: Format Expression Content !arks " marks " marks

!ormal letter "as t"e !ollowing parts# #ender$s Address %ate Addressee$s address #alutation #ubject Bod& of the letter (content) (preferabl& in three or four paragraphs) 'omplementar& ending #ender$s signature ( name $ote: Formal letter must be written in !ully blocked !ormat as per C%&E curriculum# Format &ender's address Date ddressee's address

Dear &ir(Mam &ub)ect: ****************************** *******# %ody o! t"e letter

+our's !ait"!ully ( sincerely &ignature $ame

(i) Letter to t"e Editor ( a letter to t"e editor could be written to:) )*press an opinion 'omplaint against a social problem +efer to the situation,vie-point that &ou -ish to highlight .f it is a social problem the three major areas to be included are/. causes of the problem . effects of the problem 0. solutions to the problem conclude politel& &ample: ,# -rite letter to t"e Editor o! a newspaper suggesting "ow t"e problem o! begging can be ended# +ou are &umit o! Ci.il Lines/ 0anpur 'ivil Lines 1anpur 2th 3anuar& 4 2//

5he )ditor 5he 6industan 5imes 7e- %elhi #ubject8 +egarding the problem of begging ( ho- it can be ended. #ir, . shall feel obliged if &ou kindl& public the follo-ing fe- lines 4Letters to the )ditor$ column of &our esteemed paper. #ome beggars, no doubt, deserve our s&mpath&. 5he& are handicapped. 5he& are unable to earn their living. But the pit& is that most of the beggars are able-bodied. Begging has become a profession for them. 5he& find it the easiest -a& to earn their living. #ome of them are criminals. 5he& beg onl& to hide their crimes. 5his large-scales begging is a slur on the fair name of our countr&. Begging should be abolished b& la-. .t should be made a punishable offence. 5he government should open as&lums for those beggars -ho are reall& helpless. Able-bodied beggars should forced to -ork. .f the& go -ithout -ork, the& must also go -ithout food. 9e should have no s&mpath& for such impostors. 9e should not encourage them b& giving alms. :eople can thus pla& a big role in ending this evil. ;ours faithfull& #umit

(ii)Letter o! En1uiry ( a letter en1uiry could be written to en1uire about) a procedure for admission or membership a training programme,course tour , travel arrangements sale , services 2nclude t"e !ollowing content +efer to the advertisement if mentioned in the question. #pecif& the information that &ou need

 'onclude politel& requesting for a prompt response &ample ,# +ou are Meena &axena o! 0anpur# +ou "a.e come across an ad.ertisement o! a coac"ing centre t"at prepares students !or t"e 3re Medical 4est# -rit a letter to t"e director o! t"e institute asking !or in!ormation t"at you re1uire be!ore you decide to )oin it# &0+-5265 2$&42474E E8CELLE$4 C9 C52$6 CE$4:E ;< 5265 &4:EE4/ 0 $37: :E +97 D9C49:= -E :E 5E:E 49 5EL3 +97> % 4C5E& &4 :42$6 F:9M FE%:7 :+ :E62&4E: $9-> C9$4 C4: 4EL: ;?@ABCDE <, =reater 'olon& 1anpur /st 3anuar& 4 2// 5he %irector #k&-6igh .nstitute > 6igh #treet 1anpur #ubject8 )nquir& regarding coaching classes %ear #ir, 5his is in reference to &our advertisement in 45he %ail& 5imes$ dated /? 3anuar& 2//. . am preparing for the :re !edical 5est. . am interested in &32:2$6 49 %E

joining &our institute, but befor . do so, . -ould like the follo-ing information. . -ould like to kno- the duration and the timings of the course. 9hat is the fee structure and the mode of pa&ment@ . -ould also like to kno- the strength of each batch and the success rate of &our .nstitute. %o &ou offer an& discount to students -ho have e*celled in academics@ . -ould be grateful if &ou could give me a prompt response so that . can take timel& decision to join &our institute. 5hanking &ou ;ours faithfull& !eena #a*ena (iii)Letter !or placing an order ( t"e goods ordered t"roug" a letter include) Books #ports , laborator& equipment !agaAines , journals )lectronic gadgets =arments 6ousehold items 2nclude t"e !ollowing content +efer to the advertisement =ive details of goods being ordered (brand , item, author, colour,siAe etc, quantit&, price if given) =ive the mode of dispatch and pa&ment 'onclude politel& asking for a prompt and safe deliver& of goods. &ample: ,# +ou are 3riya 0"anna/ librarian o! your sc"ool/ ligar"# +ou "a.e been asked to place an order !or some books !or t"e sc"ool library# -rite a letter to t"e &ales Manager/ Lig"t 5ouse/ Main :oad/ $oida/ placing an order !or t"e books t"at you need# Arm& #chool Aligarh

2th 3anuar& 4 2// 5he #ales !anager Light 6ouse !ain +oad 7oida #ubject8 :lacing an order for books %ear #ir, . have reliabl& learnt that &our book shop supplies books at discount rates. . -ould like to place the follo-ing order for the school librar&. &#$o# ,uantity /. one . one 0. one ". one %ook's $ame !acbeth 5he #uitable Bo& :ride and :rejudice 9ing of Cire ut"or 9illiam #hakespeare Bikram #eth 3ane Austen A:3 1alam

5he pa&ment -ill be made b& cheque on receipt of the goods. 1indl& ensure that the order reaches us -ithin a -eek . 5hanking &ou ;ours faithfull& :ri&a Librarian, Arm& #chool (i.) Fob pplication ( )ob application "as two parts# 9ne is t"e co.ering letter and t"e ot"er is t"e biodata to be sent along wit" t"e co.ering letter) &ample:

D. ;ou are Amit #harma,6.7o.><0, != !arg, 7e- %elhi. ;ou have seen an advertisement in 5he 6industan 5imes for the post of !arketing !anager. 9rite an application for the same to the =eneral !anager, =.:. :vt. Limited, !umbai -ith complete biodata# 6.7o.><0 != !arg 7e- %elhi nd 3anuar& 4 2// 5he =eneral !anager =.:. :vt. Limited, !umbai #ubject8 Application for the post of !arketing !anager. %ear #ir, .n response to &our advertisement in the 45he 6industan 5imes$ dated /Eth 3anuar& 4 2//. . -ish to be considered the post of !arketing manager. . feel m& qualification and e*perience are suitable for the post mentioned above. . am enclosing m& biodata, a testimonials and attested copies of m& certificates. . hop to receive a positive response from &our compan&# 5hanking &ou ;ours faithfull& Amit #harma )ncl8 biodata, testimonials, attested copies of certificates.

%29D 4 7ame Cather$s 7ame %ate of Birth Age #e* !artial #tatus 7ationalit& )ducational Dualification %elhi of Buisness !anagement, Luckno)*perience !arketing Languages 1no-n #trength 6obbies :ermanent Address one &ear at 9ipro Limited as !anager )nglish ( 6indi =ood time management :ositive team spirit ( leadership +eading, 5ravelling ( pla&ing 6.7o. E<?, 'ivil Lines , :atiala Anil #harma #h. 7aresh #harma /2th %ecember /F?> > &ears !ale #ingle .ndian (i) B.#c from %':, 'ollege, 7e(ii) !BA (!arketing), 'ollege

Correspondence %elhi 'ontact 7o. )mail .% +eferences

ddress

6.7o.><0 ,!= !arg ,7eF? >E<? 0/ anil.sh Ggreen Hgmail.com (/) :rof. A1 +anjan Adarsh 'ollege, Ambala ( ) %r. B.!. =upta 'ivil 6ospital Agra

(.) Letter o! Complaint (4"e complaint could be against) A social problem :oor services b& an agenc&,organiAation %efect in product 2nclude t"e !ollowing content: .ntroduce ( give details of product &ou -ish to complain against =ive causes of the problem Ask for action to be taken 'onclude politel&, hoping for prompt action #ample8 ;ou are Anshu , Akash sta&ing at >-k.k. 7agar 7e- %elhi . Last month &ou brought a video camera from +uchi electronics, south baAaar, 7e- %elhi against a -arrant& of t-o &ear. 7o- &ou discover that there is some thing -rong -ith this camera. 9rite a letter to the dealer complaining about this problem. Also request him to replace it. ( 22 -ords) >-1.1 7agar 7e- %elhi

/2th 7ovember 22E 5he %ealer +uchi electronics #outh baAaar I7e- %elhi #ub.8 complaint against video camera. #ir 5his complaint is -ith reference JJJJJJJJJ(Bill no add date of purchasing) JJJJJJJ...... JJJJJJJJJJJJJJJJJJJJJ 7o- it has started developing JJJJJJJJJ.. (!ention the problem) JJJJJJJJJJJJJ . -ould like to JJJJ (+equest for replacing)JJ.. Looking for-ard to an earl& response ;our faithfull& Anshu