Inside mobile

An in-depth look at the rise of mobile and the opportunities for advertisers in China

China

Foreword by James Hilton, global CEO

The sheer size of the mobile market in China is also being complemented by consumer behaviour. Latest figures show 72% of mobile Internet users in China go online at least once a day.
Mobile is the unifying device for Chinese consumers. There are over 1.1 billion mobile subscriptions across the country, with 420 million people accessing the Internet from their device. Smartphone penetration is healthy too: latest estimates suggest there are 290 million such devices circulating in the Chinese mobile market. Growth of mobile devices can only be expected to continue too. In 2012, the number of mobile Internet users grew by 18%, with the value of Chinas mobile Internet market growing at a Compound Annual Growth Rate (CAGR) of 102%. Smartphones in particular saw sales increase by 85% in 2012, with similar forecasts expected during 2013. The sheer size of the mobile market in China is also being complemented by consumer behaviour. Latest figures show 72% of mobile Internet users in China go online at least once a day. Streaming music, shopping and gaming are all incredibly popular too, showcasing the advanced behaviours of users. Consumers are also heavily accessing social networks from their mobile phones too, with 74% of Internet users within China accessing social in this way. It is for these reasons that we believe China is a future hotbed for mobile advertising. We would therefore like to introduce our latest Insight Report, Inside Mobile China, which will look at five key themes: 1. 2. 3. 4. 5. The size of the opportunity Digital consumer behaviour The role of social Technology & innovation Mobile advertising

James Hilton, September 2013

From here on in, our report will show the phenomenal mobile opportunity for marketers in the China.

Inside Mobile China

foreword by James Hilton

1.

The size of the opportunity

China is home to 1.4 billion people, with the countrys population growing by one birth every five seconds There are currently 1.1 billion mobile subscriptions in China In 2012, Chinas mobile market increased by an additional 10 million subscriptions each month There are already 290 million smartphone users within China Room for significant growth exists too, with smartphone penetration currently only equivalent to 22% of the countrys population

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Economy spurring growth

There is no other country in the world that can quite compare to China. Home to 1.4 billion people, its growth has been quite astonishing. In 2012 alone, Chinas population grew by 6.7 million people, or one birth every five seconds. While the countrys population is expected to contract slightly due to on-going governmental policies, Chinas growth will continue to flourish in other areas. China will grow through both its economy and industry. Since opening up the economy in the late 1970s, China has seen a tenfold increase in GDP since 1978. In 2012, GDP stood at $12.4 trillion, with growth standing at 7.8%. Despite concerns regarding future economic growth, which led to Goldman Sachs recently downgrading Chinas growth forecasts, China is expected to see industry grow off the back of economic development; during the next four years, an additional 160 new coal-fired plants are expected to be built. Recent uncertainty regarding Chinese growth could actually spur on the economy. The central bank has twice cut interest rates since June 2012 in an attempt to increase lending and reduce borrowing costs for both businesses and consumers. The Chinese government has further approved infrastructure projects worth more than $150 billion. Such policies seem to be working, with latest figures suggesting industrial companies revenues rose 11.9% during the first four months of 2013.

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The mobile revolution

Mobile too is seeing phenomenal growth. There are currently 1.1 billion mobile subscriptions in China. In 2012, Chinas mobile market increased by an average of more than 10 million new subscriptions each month. This clearly shows the pace as to which mobile is expanding, and there are now said to be 420 million Internet-enabled mobile devices in circulation - by 2016, this is expected to have increased to 631.7 million devices. Mobile, similarly to other regions, is also helping get consumers online: 75% of all online consumers within China now access the web from their mobile device; 72% of such mobile Internet users access the mobile web on a daily basis. The growth of mobile has further translated to the smartphone market, where sales grew by 85% during 2012. Indeed, smartphone penetration is now said to stand at 22% in China, equating to 290 million users. The quantity of consumers now means the country is fuelling the smartphone industry globally. In Q1 2013, China saw sales rise 7.5% year on year, accounting for 25.7% of the global smartphone market. By 2017, 460 million smartphones are expected to be shipped to China alone. Asia as a whole was the only region to record growth in handset sales, with sales rising 6.4% year on year to 226 million smartphones. This represents a 53.1% share of the global market.

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Consumers comfortable on mobile devices

China clearly has an established mobile market. The majority of consumers within the country already use mobile devices, and the market is continuing to grow. Whats more, many consumers are increasingly comfortable accessing the Internet from their mobile device. This is further helping smartphone adoption, which already has a broad consumer base. Uptake of such devices can be expected to continue with the increase in industry, which will inevitably lead to more jobs and more disposable income for consumers. All in all, this represents an amazing opportunity for marketers.

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2.

Many consumers now regularly visit news sites from their mobile web browsers; such sites now account for 62% of mobile web traffic in China Over one-fifth of consumers state having a wide range of apps is a key purchase consideration when looking for a new mobile phone 67% of Chinese consumers use instant messaging apps such as Tencents WeChat, which alone has over 300 million users Mobile gaming accounts for 32% of total time spent on mobile devices by Chinese consumers Streaming online music is exceedingly popular, with nearly three-fifths of Chinese smartphone streaming via mobile

Digital Consumer behaviour

Inside Mobile China

2: Digital Consumer Behaviour

The importance of the mobile web

The growth of mobile in China is greatly benefitting consumers. The mobile web in China now sees consumption habits similar to those in more western countries. Other advanced behaviours are taking place too: many consumers now play games through their mobile, with both music streaming services and m-commerce seeing phenomenal growth. In turn, these habits are of great benefit to advertisers.

Increases in mobile Internet activity are a direct result of Chinese telecommunications companies targeting such regions. The urban mobile market is very competitive, and in attempting to reach more consumers, telcos have started to broaden their horizons. China Mobile, Chinas largest telco with over 735 million subscribers, created the Agricultural Information Service, in a successful attempt to bolster rural subscribers. The service provides advice to farmers regarding how best to raise crops. It also offers weather, news and information updates regarding the latest market prices of various products. However, while rural areas do represent fertile ground for telcos, the Chinese government hopes to move 250 million rural residents into newly constructed towns and cities over the next 12 years. This increasing migration will see urban regions remain the substratum for mobile companies.
Nevertheless, increasing mobile Internet penetration is leading to rather advanced mobile behaviours among Chinese consumers. Many now regularly visit news sites from their mobile web browsers; such sites now account for 62% of mobile web traffic in China. Other top websites visited via mobile include search engines, literature pages, micro-blogs and music sites.

increasing migration to urban areas will see urban regions remain the substratum for mobile companies. Many now regularly visit news sites from their mobile web browsers; such sites now account for 62% of mobile web traffic in China.

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2: Digital Consumer Behaviour

The desire for apps

Yet, away from the mobile web, there is a strong desire for apps within China. Over one-fifth of consumers state having a wide range of apps is a key purchase consideration when looking for a new mobile phone. Chinese mobile behaviours are similar to those within other, more traditionally advanced mobile markets. For example, among smartphone owners, 67% use instant messaging apps such as Tencents WeChat, which alone has over 300 million users. A further 58% of consumers use their smartphone to access email. RMB (Billions) Gaming apps are also incredibly popular. In Q4 2012, there were an estimated 250 million mobile gamers within China. This will only continue to grow: the gaming industry as a whole in China was worth RMB5.2 billion during 2012; by 2015, the industry is expected to be worth RMB14 billion. Such is the obsession with mobile gaming that it now represents 32% of total time spent on mobile devices.

14 12 10 8 6 4

2
0 2012 2015

Growth of Gaming in China (RMB)

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Streaming & music

Other mobile behaviours are developing too. Streaming online music is exceedingly popular, with nearly three-fifths of Chinese smartphone users streaming via mobile. Using mobile for such purposes is however a contentious issue. Major record labels have reportedly requested online music streaming services in China start charging for their services in a bid to tighten up piracy concerns. This has not deterred e-commerce group Alibaba, which has recently finalised a deal to acquire Xiami, a major music-streaming service and while concerns do persist, online streaming is one of Chinas growth markets. According to the Chinese Ministry of Culture, the countrys online music industry grew by 379% in 2012 to be worth 1.82 billion yuan, or $298 million. The growth of mobile streaming has not been constrained to the music industry either. Two-fifths of smartphone owners in China now view video/TV through their mobile devices. The preferred method of watching such content is via the mobile web, with 74% of mobile video consumers accessing content this way. Thats not to say watching video through apps is unpopular; over half (55%) of video consumers watch content this way. A further 39% download clips to their device.

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The m-commerce revolution

M-commerce has soared greatly too on the back of mobile adoption within China. Traditionally, Chinese consumers have preferred paying by cash than any other payment method. However, 43% of smartphone owners now claim to purchase through their mobile device, with a further 48% banking on their smartphone. This has seen local mcommerce platforms flourish. Huango, a service targeted at workers and students, saw sales explode during 2012 as low priced smartphone sales grew dramatically. Total revenue generated in the first threequarters of 2012 alone was double the revenue the company took throughout the whole of 2011. There do however remain issues. Due to Chinas size, consumers can often be hard to find. Another mcommerce delivery company, Maimaibao, reports failed delivery rates of 15-20%. Nevertheless, the latter company now sees consumers spend on average 300 yuan per order: This is higher than many other mcommerce brands, and shows how consumers are now increasingly using mobile to shop.

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Mobile offering opportunities

Smartphones are drastically affecting consumer behaviour. The web is allowing consumers access to news, gaming now accounts for one-third of time spent on mobile, music streaming is growing at an incredible rate and m-commerce is giving consumers the opportunity to shop online. This is only the tip of the iceberg for China. The bulk of mobile growth is yet to come, and this in turn will see sophisticated mobile behaviours develop.

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3.

Currently, there are 597.6 million social media users in China: This equates to 44% of Chinas whole population In 2012 alone, Chinese consumers clocked up 19 million years worth of time on social networks Qzone is currently the largest social media channel in China, with an estimated 598 million active users Despite only accounting for 30% of Chinas population, Sina Weibo users consume 54% of total goods and services within the country

The role of social

There is a strong consumer desire to use social networks when on the go, with 74% of smartphone consumers accessing social on their device

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The social Opportunity

Social plays a vastly important role within Chinese society. Currently, there are 597.6 million social media users in China: This equates to 44% of Chinas whole population. For those who currently use social media, Internet access remains the only barrier. Indeed, of all Internet users in China, 91% have a social media presence. Such is the popularity of social media in China that six of the top ten social networks globally currently reside within the country. Consumers are regular users of such social networks too. Latest figures suggest 88% of Chinese social media profiles are active, with the average Chinese consumer spending 46 minutes each day on such networks. In 2012 alone, Chinese consumers clocked up 19 million years worth of time on social networks. However, identity remains an issue, with only 38% of Chinese social networkers revealing their true names on such sites. This is changing though, with 84% of Chinese social networkers now having an open attitude to personal privacy.

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The competitive social landscape

Qzone is currently the largest social media channel in China, with an estimated 598 million active users. The service, which was one of the first social networks to be brought to the Chinese market, initially started as a blog, but has since developed into a network focussing on customisation and personal expression. For brands, Qzone allows for the creation of innovative profiles and even the development of microsites. Due to its size, it also has mass market appeal, extending beyond big cities to those in remote areas. Other popular social media services include Tencent Weibo, with an estimated 277 million active users, Sina Weibo, 297 million active users, Pengyou, 259 million active users and RenRen, which has 48 million active users. These sites have very different characteristics. For example, Sina Weibo and Tencent Weibo are similar to Twitter, offering users a 140 character limit, while RenRen is almost an exact replica of Facebook. These sites therefore accumulate different types of users: Tencent Weibo for example is aimed at poorer cities, while RenRens main demographics include students and graduates.

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Mobile key to social behaviours

Chinese social media behaviours are rather advanced. Half of Weibo users in China access e-commerce sites after noticing relevant information on the service; 42% of consumers state they have purchased a book, audio or video, 37% have booked a restaurant/entertainment show, while a further 36% have purchased clothes, shows and bags. Despite only accounting for 30% of Chinas population, Sina Weibo users consume 54% of total goods and services within the country. The desire to be social in China has vastly been aided by mobile devices. There is a strong consumer desire to use social networks when on the go, with 74% of smartphone consumers accessing social on their device. These networks are visited regularly too, with 54% of consumers stating they access social from their smartphone on a daily basis. Consumers are happy to add content to social sites via mobile, with 53% stating they share information on social networks from their smartphone every day. Sina Weibo alone now sees 72% of its users accessing the service via mobile devices. In 2012 alone, mobile users of the service increased by 47%, with mobile Weibo users accounting for 89% of all Chinese micro-bloggers. Instant messaging apps have also proved popular among smartphone-owning Chinese consumers. There are currently over 467 million users of mobile instant messaging apps such as Tencents WeChat. Such services accumulate 700 million location-based actions every day. Unsurprisingly, the majority of users are made up by younger consumers, with 74% of WeChats users in their 20s, while a further 63% are male.

There is a strong consumer desire to use social networks when on the go, with 74% of smartphone consumers accessing social on their device. There are currently over 467 million users of mobile instant messaging apps such as Tencents WeChat.
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Inside Mobile China

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Social positively affecting brands

Brands are benefitting from such social media behaviours. On Sina Weibo, there are more than 230,000 companies with a presence on the network; there are over 60,000 governmental accounts alone. Consumers are receptive to brands too: Two-thirds of Chinese social media users follow brands, with the average user following eight brands. Four-fifths of Chinese Internet users claim they care about commercial information on social networking sites, with a further 43% interested in products shared by friends. A further 76% of Sina Weibo users alone are open to advertising on micro-blogs, with 28% using the site to search for brand information. Social is therefore vast in China, and growth can only be expected to continue as more consumers become connected to the Internet. Mobile too is a prominent player in the rise of social, with threequarters of consumers accessing social media through such devices. Importantly though, there is a great opportunity for brands on social in China, with receptiveness to advertising relatively high. Coupled with mobile, social media offers an array of opportunities for marketers.

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4.

There are effectively two brick walls in China a physical border and a firewall where information is controlled entering and leaving the country Alternatives to western services are taking the place of large global firms - PayPal was blocked within the country until recently, leaving the market open to local firm Alipay There are now more patent applications filed by Chinese companies than those based in the US Local manufacturers such as Huawei and Lenovo have become regional powerhouses and are likely to start challenging large global players in the future Chinese manufacturers have more than doubled their share in the smartphone market within a year to 29%

Technology & Innovation

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The times they are a changing

Since economic reform began in 1978, China has become a powerhouse for manufacturing, especially for complex electronic items. In the last decade it has become the capital for smartphone manufacturing. However, China is no longer the cheapest country in which to manufacture: currency movements have disadvantaged it, wages have risen and social and environmental costs are increasing. With the majority of complex items manufactured in China designed in western economies, there is a clear need for China to innovate. The country is currently going through a period of intense innovation, which has some interesting implications for advertisers.

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Towards native innovation

A running theme in the development of China is the restrictions placed upon it by Government. There are effectively two brick walls in China a physical border and a firewall where information is controlled entering and leaving the country. This artificially changes the competitive landscape in China. Regional firms are favoured, meaning Google, Apple, Facebook and Amazon are all struggling to make the inroads seen in western economies. Alternatives to western services are taking the place of large global firms. For instance PayPal was blocked within the country until recently, leaving the market open to local firm Alipay. However, where Chinese alternatives to western businesses have been accused of copyright infringement, it is now clear that China is innovating independently of tech powerhouses such as the United States. Not immediately obvious, China has the third largest Internet company in the world behind Google and Amazon. Called Tencent, it has Internet properties such as Ten Pay (payments), PaiPai.com (auction site) and Qzone, Chinas largest social network. Renren is also a huge Internet company dubbed The Facebook of China, boasting over 178 million activated users. In 2012, China had a record deficit in royalties and license fees of nearly $17bn compared with an $82bn surplus for the US. However, there are more patent applications filed by Chinese companies than those based in the US, showing the tide is slowly turning.

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The Chinese tech revolution

Beyond service provision, another area of the economy that is becoming localized is the design of smartphones and the services surrounding them. Local manufacturers such as Huawei and Lenovo have become regional powerhouses and are likely to start challenging large global players such as Apple and Google in the future. For instance, Huawei recently launched the Ascend P6 Android smartphone, billed the worlds slimmest smartphone with competitive features and profile not unlike the iPhone 4 and 4S. It is available in many mature western markets such as the UK, showing Huaweis desire to compete outside of China. Quick innovation in the region causes many problems for consumers and advertisers. Fake phones are a real problem in China, with recent copies of the HTC One showing how indistinguishable the phones have become. There are reports though that as native Chinese manufacturers are producing increasingly cheap and high quality handsets, the market for fake devices is shrinking. Indeed, Chinese manufacturers have more than doubled their share in the smartphone market within a year to 29%. But the innovation does not stop at hardware. China has a rich heritage of software development that is being applied to smartphones. For instance, Chinese e-commerce company Alibaba has developed a novel cloud based operating system called Aliyun OS. Its ambition of the OS is equally ambitious: The company want to become The Android China. With many Google services (and therefore Android) limited in China, a new global OS may appear within China in the coming years.

Local manufacturers such as Huawei and Lenovo have become regional powerhouses and are likely to start challenging large global players such as Apple and Google in the future.

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The land of future innovation?

By many measures, China is well positioned to become a hotbed of innovation in the future. With traditional manufacturing revenues set to decrease, this is vital for its economy and position on the world stage. Mobile is a key area for innovation in both hardware and software, and despite the restrictive nature of Chinas economy, there are clear signs of progress. This dynamic between East and West means China needs special consideration, as the mobile landscape, in particular the fragmentation of the market, is different to western countries.

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5.

Mobile advertising as a percentage of online ad revenue in China lags considerably behind advanced tech economies, with a mere 3.3% of digital adspend going on mobile However, despite slowdowns in overall ad revenue in the region, digital advertising will help Chinese ad spend rise to over $45bn this year

Mobile advertising in China

In the US, 65% of smartphone owners are equally or more comfortable with mobile ads as those on TV or desktop/laptop; in China this figure is 49%
The efforts to monetize the inventory are also inconsistent between networks with many only working on a CPA or CPC model By the end of last year, in-app mobile display advertising was said to be worth roughly $283 million

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A huge market with massive growth potential

Mobile advertising in China is by most measures underdeveloped but growing quickly. Mobile advertising as a percentage of online ad revenue in China lags considerably behind advanced tech economies, with a mere 3.3% of digital adspend going on mobile. Compare this to South Korea and Japan, who see over a fifth of digital ad spend on the mobile channel, and we can see the huge growth potential in China and APAC as a whole. However, despite slowdowns in overall ad revenue in the region, digital advertising will help Chinese ad spend rise to over $45bn this year; more than any other country in the APAC region. The opportunity for mobile within this is massive. China's mobile Internet user base comprises 78.5%, or 464 million, of all Internet users in China, compared with 72.2% a year ago. In a country with over 1.3 billion people, the smallest change in consumer behaviour can represent a huge opportunity for brands and agencies. Consumers are also relatively receptive to mobile ads, although not as much as western consumers. In the US, 65% of smartphone owners are equally or more comfortable with mobile ads as those on TV or desktop/laptop; in China this figure stands at 49%.

Mobile advertising as a percentage of online ad revenue in China lags considerably behind advanced tech economies, with a mere 3.3% of digital adspend going on mobile.

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Gaming a channel in its own right

Much like China itself, the opportunities for advertising on mobile are different than many other economies. For instance, gaming offers a huge number of daily impressions for advertisers, much more so than in any other country. Mobile makes up a small percentage of the advertising opportunities but is growing very quickly. The China Gaming Industry Report estimates that mobile games now account for 7.5 percent of the total Chinese games market, up from 5.1 percent in 2012. With smartphone penetration still growing, this market will increasingly become a mobile first business and a key channel for advertisers. Currently, the gaming market is dominated by large companies such as Tencent, which claimed a 20% market share during the third quarter of 2012 and is the largest mobile gaming operator in the region. However, the long tail of games producers means networks such as AdsYolo are important to reduce complexity for brands and agencies.

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A fragmented advertising landscape

With a country as large in population as China, there is inevitable fragmentation of the market as many advertising networks vie for control. The efforts to monetize the inventory are also inconsistent between networks with many only working on a CPA or CPC model. However, there is consistency in the types of campaigns which are primarily performance driven pushing towards applications with in-app purchasing the means of generating revenue. Operating systems are also fragmented. Where in western countries iOS is a significant part of this market, Android is estimated to take 80% of Chinese mobile game revenue. This is due to the proliferation of cheap Android handsets in the region. However, iOS is still important for targeting wealthy white-collar workers, as Apple smartphones in particular are a status symbol for this demographic. In fact, looking at the mobile advertising market as a whole outside of gaming, iOS takes a dominant share of campaign budgets.

Where in western countries iOS is a significant part of this market, Android is estimated to take 80% of Chinese mobile game revenue. This is due to the proliferation of cheap Android handsets in the region.

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App usage also high

Outside of gaming, in-app advertising is an established and rapidly growing category of mobile advertising. The growth of app usage is partly responsible for this, with app sessions growing by around 870% in China compared to 200% in the top 100 countries worldwide. It was predicted that by the end of last year, in-app mobile display advertising would be worth roughly $283 million. In itself this seems relatively small, but when compared to mobile search in China which was expected to take $189 billion last year, it is very significant. Compare this to western economies where mobile search makes up the majority of mobile ad revenue and you can see how significant it is.

Censorship has artificially changed the landscape

With Chinas highly restrictive Internet policy comes some very large implications for advertisers. For instance many app stores that are taken for granted in many countries such as Google Play are not available. These are often replaced by national companies such as China Mobile, who have their own store. But the absence of one dominant player has left one consequence: over 500 different app stores which complicates campaign setup due to the number of destinations. Couple this with the fact that many of the app stores have advertising opportunities and very quickly an app store-focused campaign can become complex. Googles dominance is also restricted in other ways, with Baidu the preferred default search engine on Android devices in China. This means mobile advertising strategies that work in western markets are not always applicable to the Chinese market.

It was predicted that by the end of last year, in-app mobile display advertising would be worth roughly $283 million in 2012. In itself this seems relatively small, but when compared to mobile search in China which was expected to take $189 billion last year, it is very significant.

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A time for growth?

Mobile advertising will undoubtedly take a larger proportion of advertiser spend in the future, but there are many hurdles to overcome before ad spend in China is inline with western economies. Growth is likely to come from gaming and applications advertising in particular, but should a western company such as Google make inroads in the market, then search would likely be a strong contributor to growth as well. Despite the fragmentation and economic restrictions in China, the main engine of growth still remains: the billions of people in the region.

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Contact us

To find out more about how mobile innovation can boost your business, or to discover more about us here at M&C Saatchi Mobile, please dont hesitate to get in touch with our team at any of our offices around the world.

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