Spring Pubs 2013

The latest books by respected leaders in workplace training and development
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SPRING 2013 BOOKS CATALOG
ASTD PREss
The premier publisher specializing in workplace learning, training, and professional development.
In the world of training and development, the American Society for Training & Development (ASTD) stands out as the leading resource for trustworthy and reliable information. As the publishing arm for the society, ASTD Press offers objective content covering best practice, solid academic theory, and applicable guidance to help practitioners more effectively execute their roles. ASTD Press is the publisher of more than 600 of the best titles on training, instructional design, career development, measurement and evaluation, leadership and management development, training technology, and organization development. Our authors are experienced and respected professionals, many of them the best in their chosen elds, including Elaine Biech, Jack and Patricia Phillips, Michael Allen, Lisa Haneberg, and many others. For more information about ASTD, please visit our website at www.astd.org/publications, and for more information about subsidiary rights sales, contact translations@astd.org.
NeWContents Releases
Contents
New Releases 29 Instructional Design & Delivery Training & Training Basics E-Learning Training & Technology 1011 1213 1415
Leadership 1618 Business & Management 1920 ASTD Learning System 21 Sales Training 22 ASTD Infoline 2428 ASTD Research 29 Index 3034 Ordering Information
ASTD Press Catalog
NeW Releases
ASTD Competency Study

The Training & Development Profession Redened
Justin Arneson, William J. Rothwell, and Jennifer Naughton
The ASTD Competency Study is your essential guide for understanding and using the ASTD Competency Model. The ASTD Competency Model answers the question, what do training and development practitioners need to know and do to be successful, now and in the future? And, how do they prepare for that future faster than ever before? Revised from its original design in 2004, the ASTD Competency Model remains the denitive framework for the training and development profession; understanding and applying the Model is essential for staying current and relevant in the eld. This book presents the academic research behind the model in a practical, actionable way. Ultimately, it helps training and development practitioners add power to their development plans by honing in on the key competencies and trends that really matter. Audience: L&D Professionals; Practitioners; Academics Category: Career Development and Talent Management
ISBN 13: 978-1-56286-866-6 May 2013 Paperback, 7 x 10 176 Pages List Price: $69.95 Member Price: $49.95 Product Code: 111311 World Rights Available
www.astd.org
NeW Releases
Needs Assessment for OrganiZational Success

Roger Kaufman and Ingrid Guerra-Lpez
Most books start with the tools and techniques of needs assessment and assume that implementing them will naturally bring success. This is not the case. This book deals with the framework and alignment that will make data collection methodologies and approaches useful. Needs Assessment for Organizational Success is a valuable resource for anyone who wants to identify what results should be delivered, justify why they should be delivered, and be able to prove success, all based on evidence. Broken down into a four-level system, the approaches outlined here will ensure you make the right decisions for society, your organization, and individual employees. Audience: Measurement and Evaluation Practitioners; Performance Improvement Specialists Category: Training and Training Basics; Performance; Measurement, Evaluation, and ROI; Knowledge Management
ISBN 13: 978-1-56286-814-7 February 2013 Paperback, 7 x 10 256 Pages List Price: $24.95 Member Price: $19.95 Product Code: 111203
With more than 65 years of content and expertise compiled by leaders of the learning profession, this community guarantees a comprehensive experience when it comes to designing, delivering, and measuring learning. No matter what your experience level, the Learning & Development Community of Practice has the research, tools, trends, and network that will take you from where you are to where you want to go.
A community for training professionals who design, deliver, measure, and develop learning opportunities.
Connect with like-minded professionals! Sign up for the Learning & Development monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/LDCONNECT
Connect with Juana Lorens, Learning & Development Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
ASTD Press Catalog
NeW Releases
EffectiVe Management
20 Keys to a Winning Culture
A. Keith Barnes
To create a winning culture, you must form a coherent team that is alive, awake, attuned, and committed. In any organization, there are key players individuals who set the tone and the culture. Effective Management offers tips for them to become the instruments of change. Culture means commonalities that exist among people with shared interests. The keys in Effective Management will help managers support teams of people who rise to the occasion, solve problems proactively, and take advantage of positive opportunities. The results will include growth, improved prots and other measures of efciency, a rewarding culture for all those on board, and the delivery of fair and equitable value to your customers. Audience: Managers in any midsize to large organization Category: Management Development; Business and Management
ISBN 13: 978-1-56286-858-1 February 2013 Paperback, 6 x 9 160 Pages List Price: $19.95 Member Price: $14.95 Product Code: 111304 World Rights Available
Measuring tHe Success of Sales Training

A Step-by-Step Guide for Measuring Impact and Calculating ROI
Patricia Pulliam Phillips and Jack J. Phillips, with Rachel Robinson
It has never been more important to show examples of sales skills at work. The process to evaluate these skills is sometimes perceived as straightforward and routine, simply a matter of tracking the sales gains after the program has been conducted. But credibly evaluating sales training programs is a bit more involved than that. Experts in the practice of ROI measurement, Jack and Patricia Phillips have collected a new book of ROI case studies, with a focus on sales training programs. The rst half of the book is a step-by-step guide on calculating ROI, while the second half presents case studies that demonstrate how to use the ROI Methodology to properly measure the results of sales programs. Audience: Sales Trainers; Sales Managers; Measurement and Evaluation Practitioners Category: Measurement, Evaluation, and ROI; Sales
ISBN 13: 978-1-56286-859-8 February 2013 Paperback, 7 x 10 264 Pages List Price: $38.95 Member Price: $32.95 Product Code: 111225 World Rights Available
www.astd.org
NeW Releases
SurVey Basics
Jack J. Phillips, Patricia Pulliam Phillips, and Bruce Aaron
Experts in their eld, Jack and Patricia Phillips have written a new book on measurement with Bruce Aaron. Survey Basics is a tool to help the training professional design and administer surveys and questionnaires. It describes the purpose of surveys and questionnaires, types of error that can creep into survey results, and considerations when developing specic survey questions. In addition, it offers advice to ensure positive response rates and how to design the instrument so that people nd it easy to respond. The book includes content on validity and reliability, data analysis, and includes a chapter describing approaches to displaying data and reporting results. Audience: Trainers; Measurement and Evaluation Practitioners; Instructional Designers; Performance Improvement Professionals Category: Measurement, Evaluation, and ROI
ISBN 13: 978-1-56286-809-3 April 2013 Paperback, 7.5 x 9.5 200 Pages List Price: $29.95 Member Price: $24.95 Product Code: 111319 World Rights Available
The Career Development community offers a variety of tools to help you move forward in your career, such as the ASTD Job Bank, salary calculator, Career Navigator, and expert-led webcasts. This is also the place to learn about CPLP certication, which equips you with the tools to be the best in the training and development eld.
A community of learning professionals interested in advancing their own careers and helping others develop their skills and expertise.
Connect with like-minded professionals! Sign up for the Career Development monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/CDCONNECT
Connect with Jennifer Homer, Career Development Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
ASTD Press Catalog
NeW Releases
THe TecHnology CHange Book

Tricia Emerson and Mary Stewart
As change goes, technology implementation is as big as it gets. Technology is a breathtaking investment. A typical ERP effort often takes 2 to 3 percent of revenue and a heck of a lot of work, devouring protability, time, focus, and energy. Why do we do it? For the huge upsides: competitiveness, survival, domination, success. This book is for anyone whose neck is on the line to deliver. How do you make sure you deliver? The key is to get people to use technology correctly. Technology is a tool. If you cant harness the power of the people in your organization to use that tool correctly, youve lost. Authors Tricia Emerson and Mary Stewart, lifetime change professionals, posed a question to themselves and their colleagues: What do you wish you had known when you started your toughest technology project? The result is The Technology Change Book. This title is the third in a series. The rst two titles are: The Change Book and The Learning & Development Book. Audience: Project Managers in Technology Category: E-Learning and Training Technologies; Organization Development
ISBN 13: 978-1-56286-810-9 April 2013 Paperback, 6 x 7 225 Pages List Price: $16.95 Member Price: $14.95 Product Code: 111317 World Rights Available
Rapid Retooling
Developing World-Class Organizations in a Rapidly Changing World
Lawrence Polsky and Antoine Gerschel
Organizational and individual change is constantits not a race to the nish line. Rapid Retooling explains that organizational change is a cyclical process, and shows readers how to constantly and rapidly adaptor retoolthemselves, their employees, and their organization business models to keep pace with technology and economic events. By implementing the strategies and tools presented in the book readers will forge a workplace culture that is exible, resilient, and aware of events that affect its business. This awareness will allow for faster, more efcient, and more cost-effective change initiatives. Audience: Senior Leaders; Learning Executives Category: Human Capital; Organization Development; Business and Management
www.astd.org
NeW Releases
Managing Incompetence
An Innovative Approach for Dealing With People
Gabriel Ginebra Translation from Spanish by Minicor
Day-in, day-out, managers and supervisors face a myriad of personalities in the workplace. Managing these individual characters can sometimes drive even the calmest boss into a frenzy. Here, for the rst time in English, is a humorous, yet practical and effective title on how to deal with all those seemingly incompetent people on your staff. Step-by-step, author Gabriel Ginebra guides you through the Fougi Model to diagnose inefciencies; and through this process, youll learn how to discern and improve peoples behaviors in the workplace. Business readers the world over have been impressed with this innovative approach to managing staff; you too, can benet from this wisdom. Audience: Managers; Supervisors Category: Business and Management; Management Development
Translation from Spanish ISBN 13: 978-1-56286-869-7 May 2013 Paperback, 6 x 9 250 Pages List Price: $16.95 Member Price: $14.95 Product Code: 111314 World Rights Available from the English translation for all languages except Spanish.
Measuring tHe Success of OrganiZation DeVelopment

A Step-by-Step Guide for Measuring Impact and Calculating ROI
Patricia Pulliam Phillips, Lizette Zuniga, and Jack J. Phillips
This title examines the strategic role of organization development (OD), explains the reasons for measuring OD efforts, and proposes a framework for measuring effectiveness. Ultimately, OD practitioners will be able to determine how particular OD solutions correlate with business results; determine areas for investments, modications, and cessation; justify budget allocations; and be more accountable for how money is spent within their organizations. Part I explains the concept of ROI and outlines the steps to ensure accurate measurement of the effects of OD programs. Part II consists of case studies that show evaluation in action, providing a conceptual framework and workable suggestions for developing, implementing, and maintaining programs for measuring success in OD programs. Audience: OD Practitioners; Measurement and Evaluation Specialists; Human Resource Professionals Category: Measurement, Evaluation, and ROI; Organizational Development
ASTD Press Catalog
NeW Releases
SMEs From tHe Ground Up

A No-Nonsense Approach to Partnering With Subject Matter Experts
Chuck Hodell
Much is said about the crucial role of learning in the success of businesses today. Since the best instructional design thrives on acquiring precise content, it is imperative that practitioners nd the most efcient and productive ways to work with subject matter experts (SMEs). Building on the design principles highlighted in his previous work, ISD From the Ground Up (3rd Edition), Chuck Hodell provides a practical, realistic guide to building working, productive relationships with SMEs in SMEs From the Ground Up. It isnt enough to ask experts for a brain dump, so this book is packed with tips for building great courses by fully incorporating the talents of SMEs into the actual course design process. As Hodell states, a talented content expert could be just as rich an asset as the best instructional designer or facilitator. Audience: Instructional Designers; L&D Professionals Category: Instructional Design and Delivery
ImmersiVe Learning
Designing for Authentic Practice
Koreen Olbrish
This book focuses on how to design immersive learning environments and how these design practices differ from traditional instructional design processes. Traditional instruction often amounts to providing information to the learners, and expecting them to apply it and change their behavior. What it lacks is the practice phase, where they can work on improving their skills. Immersive learning creates practice opportunities for the learners, which leads to improved performance and true behavior change. By following the design process laid out in this book, youll create learning that drives real change and is fun for the learners. Audience: Instructional Designers; Facilitators; L&D Professionals Category: Instructional Design and Delivery; E-Learning and Training Technologies
www.astd.org
NeW Releases
LeaVing ADDIE for SAM

An Agile Model for Developing the Best Learning Experiences
Michael Allen with Richard Sites
The ADDIE process is past its prime. It was developed long before Agile and other iterative processes that have introduced greater efciencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new conceptsSAM, the Successive Approximation Model, and the Savvy Start. Together, they incorporate contemporary design and development processes that simplify instructional design and development, yielding more energetic and effective learning experiences. This book is a must-read for all learning professionals who have a desire to let go of outdated methodologies and start creating better, faster training products today. Audience: L&D Professionals; Instructional Designers Category: Instructional Design and Delivery
ISBN 13: 978-1-56286-711-9 Paperback, 7 x 10 216 Pages List Price: $38.95 Member Price: $ 32.95 Product Code: 111218
D ASTe ller s t s Be
Learning designers should sit up and take notice! Michael Allens Leaving ADDIE for SAM presents a new, practical, and powerful approach to designing and developing great learning experiences.
Lance Dublin
Allens SAM approach was refreshing. Much simpler, more effective, and faster. Once youve experienced SAM, theres no going back
Ken Gregson
ASTD Press Catalog 9
InstRuctional design & deliVeRY
Rapid Video Development for Trainers

How to Create Learning Videos Fast and Affordably
Jonathan Halls
Creating web-based professional development video in-house has never been easier, faster, or more costeffective. As digital, web-based video assumes a more important role in professional development programs, corporate trainers and other development staff are increasingly being called upon to create training and instructional video themselves: in-house, on time, and within budget.
ISBN 13: 978-1-56286-811-6 2012 Paperback, 7.5 x 9.25 200 Pages List Price: $32.95 Member Price: $28.95 Product Code: 111215
Test Development
Fundamentals for Certication and Evaluation
Melissa Fein
Learn how to develop tests that accurately measure participants skills in the context of credentialing and program evaluation.
ISBN 13: 978-1-56286-825-3 2012 Paperback, 6 x 9 216 Pages List Price: $38.95 Member Price: 32.95 Product Code: 111213
ASTD reaches professionals on six continents and more than 80 countries worldwide, challenged by culture and diversity initiatives, globalization, and localizing training content to t the very specic needs of people across the globe. The Global Human Resource Development (HRD) Community of Practice provides a forum for professionals with an interest in developing talent for the global workforce. From expatiate training to global benchmark, these topics and many more are discussed by global leaders and practitioners.
A community of professionals worldwide learning to develop high-performing workforces to support multinational organizational needs.
Connect with like-minded professionals! Sign up for the Global HRD monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/GHRDCONNECT
Connect with Wei Wang, Global HRD Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
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InstRuctional Design & DeliVeRY
10 Steps to Successful Virtual Presentations
ISD From the Ground Up

A No-Nonsense Approach to Instructional Design, 3rd Edition
Wayne Turmel
Whether youre presenting training exercises, team meetings or a sales pitch, you can present like a pro, deal with technological glitches, appear calm under pressure, and deliver value-packed virtual presentations.
ISBN 13: 978-1-56286-746-1 2011 Paperback, 6 x 9 176 Pages List Price: $19.95 Member Price: $17.95 Product Code: 111106
Chuck Hodell
This essential how-to handbook should be on the desk of every trainer whatever their actual job title may be. From basic principles to advanced applications, youll nd a complete tool kit for developing great instructional practice.
Energize Your Training

Creative Techniques to Engage Your Learners
Robert W. Lucas
This book provides hundreds of quick ideas that will get participants engaged and primed for learning from uncovering learner needs to managing time and groups to using powerful learning aids and more.
ISBN 13: 978-1-56286-815-4 2010 Paperback, 7 x 10 224 Pages List Price: $29.95 Member Price: $24.95 Product Code: 111204 World Rights Available
Real World Training Design

Navigating Common Constraints for Exceptional Results
Jenn Labin
Time, cost, and quality constraints are the obstacles encountered in developing any training project. Real World Training Design will help you to identify and manage these issues while you create effective, productive training tools for your organization.
ISBN 13: 978-1-56286-815-4 2012 Paperback, 7 x 10 224 Pages List Price: $29.95 Member Price: 24.95 Product Code: 111204
ASTD Press Catalog
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TRaining & TRaining Basics
Telling Aint Training, 2nd Edition
Informal Learning Basics
Saul Carliner Harold D. Stolovitch and Erica J. Keeps

Chock-full of myth-busting research and ready-to-use tools, and delivered in a lighthearted and entertaining style, the updated, expanded, and enhanced second edition of Telling Aint Training sets new standards for the training industry.
ISBN 13: 978-1-56286-701- 0 2011 Paperback, 7 x 10 312 Pages List Price: $38.95 Member Price: $32.95 Product Code: 111109 World Rights Available
Informal Learning Basics will help training and development professionals leverage the power of informal learning in designing meaningful and cost-effective training programs and practices. By identifying informal learning experiences that happen every day on the job and suggesting ways to promote and facilitate those experiences, Informal Learning Basics provides you with the tools to capitalize on the informal learning opportunities which exist in your organization.
ISBN 13: 978-1-56286-785 - 0 2012 Paperback, 7.5 x 9.5 250 Pages List Price: $29.95 Member Price: $24.95 Product Code: 111113 World Rights Available
By paying special attention to the talent needs and trends in the public sector, ASTD has created content that meets the human capital and training requirements of government at all levels.
GOVERNMENT
The Government Community of Practice brings together government employees to discuss the tools, research, and trendsincluding how innovation techniques, collaborative learning, and social and mobile learning will inuence training and change the next generation of the government workforce.
A community of government learning professionals from federal, state, and local agencies using innovation and collaboration to develop talent in the workplace.
Connect with like-minded professionals! Sign up for the Government monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/GOVCONNECT
Connect with Carrie Blustin, Government Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
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TRaining & TRaining Basics
The Learning and Development Book

Written for the experienced professional who lacks time and is juggling many responsibilities, but who yearns to be more effective with their professional development programs, The L&D Book provides simple ideas and concepts which illustrate best practices for improving learning and development teaching skills.
ISBN 13: 978-1- 56286-808-6 2011 Paperback, 6 x 7 176 Pages List Price: $16.95 Member Price: $14.95 Product Code: 111116 World Rights Available
Technical Training Basics
Sarah Wakeeld
If youre an experienced trainer, training manager, content designer, curriculum developer, or anyone else who creates courses, this book can help you tackle this challenge head-on. Understand and navigate the process of creating effective technical training programs in partnership with a subject matter expert.
10 Steps to Successful Training
ASTDs Ultimate Train the Trainer

A Complete Guide to Training Success
Elaine Biech
Elaine Biech
Whether youre a middle- or upper-level manager, or a workplace learning or human-resource professional, this book can provide you with options for enhancing the learning environment in your organization.
ISBN 13: 978-1-6286-541-2 2009 Paperback, 6 x 9 208 Pages List Price: $19.95 Member Price: $17.95 Product Code: 110905 World Rights Available Except Chinese and German
A complete, customizable program for preparing training professionals, occasional trainers, and subject matter experts from the foremost practitioner, author, and expert in the industry Elaine Biech.
ISBN 13: 978-1-56286- 587-0 2009 Paperback, 8 x 9.25 352 Pages and CD - ROM List Price: $139.95 Member Price: $99.95 Product Code: 110914 World Rights Available
ASTD Press Catalog
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E-LeaRning TRaining & TechnologY
Learning On Demand
How the Evolution of the Web Is Shaping the Future of Learning
Making E-Learning Stick

Techniques for Easy and Effective Transfer of TechnologySupported Training
Barbara Carnes
Making E-Learning Stick is comprised of 25+ easyto-implement, low- or no-cost techniques that will increase learning transfer in both asynchronous e-learning and live virtual training.
Reuben Tozman
Technology is constantly evolving, and training and development professionals need to take advantage of it.
From e-learning and simulations to social and mobile learning, ASTD has delivered top-notch content to keep learning professional abreast of the latest innovations. The Learning Technologies Community of Practice gives learning and technology professionals who frequently interface with the training function a chance to access the content, research, trends, tools, and the network that will continue to keep them ahead of the curve when it comes to the very latest in learning.
Were a community of forward-thinking professionals using technology and learning to develop the future workforce.
Connect with like-minded professionals! Sign up for the Learning Technologies monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/LTCONNECT
Connect with Justin Brusino, Learning Technologies Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
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E-LeaRning TRaining & TechnologY
The New Social Learning
The Gamication of Learning and Instruction

Game-Based Methods and Strategies for Training and Education
Marcia Conner and Tony Bingham

Social media enables people to learn from one another in extraordinarily creative ways. Learn why it is the ideal solution to some of the most pressing educational challenges organizations face today.
ISBN 13: 978- 1-60509-702-2 2010 Paperback, 6 x 9 232 Pages List Price: $19.95 Member Price: $17.95 Product Code: 111022 World Rights Available Except Korean, Japanese, and Portugese
Karl M. Kapp
Packed with methods and strategies for game-based learning in the workplace, The Gamication of Learning and Instruction is an essential resource for trainers looking for fun and effective ways to engage workers in their professional development.
ISBN 13: 978-1-11809-634-5 2012 Hardcover, 7 x 9.5 312 Pages List Price: $60.00 Member Price: $50.00 Product Code: 131203
Learning Everywhere
How Mobile Content Strategies Are Transforming Training
Cindy Huggett Chad Udell
Learning Everywhere provides a comprehensive look at mobile learning, from strategy to design, to development, delivery, and beyond.
Virtual Training Basics
From learning about technology and software options, to getting setup and perfecting your delivery, this basic how-to book walks you through the process of delivering synchronous online training.
ISBN 13: 978-1-56286-702-7 2010 Paperback, 7.5 x 9.5 256 Pages List Price: $29.95 Member Price: $24.95 Product Code: 111011 World Rights Available
ASTD Press Catalog
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LeadeRship
The SelfAware Leader

A Proven Model for Reinventing Yourself
More Turbulent Change

Dont Just SurviveLearn to Thrive in Times of Change!
Dan Gallagher and Joseph Costal

Written by Fortune 100 executive Dan Gallagher, The Self-Aware Leader is a unique approach on how to become a more effective leader by increasing selfawareness in four pillars of leadership.
Peter Garber
The word change can often be a cringe-worthy one, particularly in todays ever-shifting workplace climate. Learn how to implement and improve any change initiative, understand and manage trends in changing businesses, all while shaping your career in the way you want.
The Managers Community of Practice As a manager, you know that productivity is key. Youre not a trainer, but you get the need for performanceand the need to stand out to senior leadership. How do you get employees more engaged and developed, drive performance, and grow your own inuence and skill as a manager? How do you nd the time to do so? And how do you work with your companys training staff to realize those goals?
The Workforce Development Community is designed to deliver the tools and information managers need to develop a more engaged and productive workforce.
Connect with like-minded professionals! Sign up for the Workforce Development monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/WDCONNECT
Meet Ron Lippock, Workforce Development Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
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LeadeRship
90 Days 90 Ways
Onboard Young Professionals to Peak Performance
Alexia Vernon
Based on nine easy-to-digest strategies for helping develop new hires into adept members of your team, Alexia Vernons 90 Days 90 Ways: Onboard Young Professionals to Peak Performance is an invaluable asset to managers facing this challenge. With special attention given to effectively integrating the younger professionals of Generation Y into the workplace, you will learn how to train and empower them during their rst 90 days on the job.
Employee Development on a Shoestring
Leaders Start to Finish

A Road Map for Developing Top Performers
Halelly Azulay
Learn to thrive in todays do more with less business environment. A hands-on resource for anyone in an employee development role, this book offers insights on leveraging the strengths and development needs of your staff, all without breaking the bank.
Anne Bruce and Stephanie Montanez

With a focus on developing effective leadership training programs that produce leaders with an engaged, I can leadership attitude, this book will help you develop your staff into efcient, respected managers and leaders.
ASTD Press Catalog
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LeadeRship
The Executive Guide to Integrated Talent Management

Karen Lawson Kevin Oakes and Pat Galagan, Editors
Nineteen experts examine research-based theories and current practices in highly successful enterprises, and explain how you can adopt effective, stateof-the-art methods to integrate your talent management functions.
Leadership Development Basics
In the fast-paced, global environment of the 21st century, leadership development is a key business strategyand a crucial element of your organizations competitive advantage.
ISBN 13: 978-1-56286-535-1 2009 Paperback, 7.5 x 9.5 128 Pages List Price: $29.95 Member Price: $24.95 Product Code: 110819 World Rights Available Except Japanese
Feeding Your Leadership Pipeline
Coaching Employee Engagement Training
Peter Garber Daniel R. Tobin

Be ready for the looming leadership talent crisis by developing a leadership development program that even small companies can afford to do now!
ISBN 13: 978-1-56286-754-6 2010 Hardcover, 6 x 9 272 Pages List Price: $28.95 Member Price: $24.95 Product Code: 111015 World Rights Available
With its comprehensive approach to teaching employee coaching, Coaching Employee Engagement Training is a valuable resource for everyone interested in creating a more engaged workplace environment.
ISBN 13: 978-1-56286-819-2 2012 Paperback, 8.5 x 11 340 Pages List Price: $49.95 Member Price: $39.95 Product Code: 111207 World Rights Available
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Business & Management
The ASTD Management Development Handbook

Lisa Haneberg, Editor
The ASTD Management Development Handbook is a powerful and useful collection of writing covering many aspects of management in todays business climate.
ISBN 13: 978-1-56286-826-6 2012 Hardcover, 7 x 9 560 Pages List Price: $129.95 Member Price: $99.95 Product Code: 111212
The Managers Communication Toolbox
Everett Chasen and Robert Putnam

The Managers Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals. In this book, the authors offer tips, checklists, and examples, along with other expert testimony for best practices. To improve your standing with your employees and superiors, you must understand the nuances of these skills.
ASTD has always been about developing and measuring human capital and this community exemplies how talent in the workplace makes all the difference. If you are involved in the hiring, onboarding, change management, culture and diversity, and people development initiatives in your workplace, you will nd that the Human Capital Community of Practice provides you with all you need inside of one single community.
A community for professionals who develop talent, foster innovation, and improve performance.
Connect with like-minded professionals! Sign up for the Workforce Development monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/HCCONNECT
Connect with Anthony Quintero, Human Capital Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
ASTD Press Catalog
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Business & management
The Change Book

Change the Way You Think About Change
Ultimate Basic Business Skills

Training an Effective Workforce
Christee Gabour Atwood
This book offers ready-to-present programs on the most critical frontline business skills every member of your organization needs. Too often training in these basic business areas is ignored in favor of more pressing product or service training.
ISBN 13: 978-1-56286-589-4 2009 Paperback, 8 x 9.25 352 Pages + CD ROM List Price: $69.95 Member Price: $59.95 Product Code: 110916 World Rights Available

A practical, fun collection of tips, advice, and insights for anyone dealing with or managing organizational change.
ISBN 13: 978-1-56286-748-5 2011 Paperback, 6 x 7 224 Pages List Price: $16.95 Member Price: $14.95 Product Code: 111107 World Rights Available Except Korean
Managing for People Who Hate Managing

Be a Success By Being Yourself
10 Steps to Successful Change Management
Devora Zack
Many managers dislike their jobs because they havent found the management style that is right for them or because they feel unprepared. Managing for People Who Hate Managing gives managers the tools they need to overcome the many obstacles that come with being a manager.
George Vukotich
Understand change and take proactive steps toward dealing with it. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benet from it.
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LeaRning SYstem
ASTD Learning System

A 10-volume set that spans the entire body of knowledge for workplace learning and performance.
The ASTD Learning System is THE test preparation resource for the Certied Professional in Learning and Performance (CPLP) knowledge-based exam and work product submission. Comprising more than 1,200 pages and 10 volumesone for each area of expertiseand a Users Guide, the ASTD Learning System includes everything you need to excel in the learning and performance profession. Included in the ASTD Learning System: Volume 1: Designing Learning Volume 2: Delivering Training Volume 3: Improving Human Performance Volume 4: Measuring and Evaluating Volume 5: Facilitating Organizational Change Volume 6: Managing the Learning Function Volume 7: Coaching Volume 8: Managing Organizational Knowledge Volume 9: Career Planning and Talent Management Volume 10: Users Guide
ISBN 10: 1-56286-449-1 ISBN 13: 978-1-56286-449-1 10 books / 1,200 pages Size: 8.5 x 11 (books) List Price: $595.00 Member Price: $449.00 Product Code: 180602
ASTD Learning System FlasHcards

Tora Estep and Jennifer K Mitchell, Editors
For faster learning and longer retention. The ASTD Learning System Flashcard set contains more than 250 cards and 500 questions to help you study for the CPLP knowledge-based exam. Color-coded cards enable you to customize your study experience. Based on content in the ASTD Learning System, the ashcards include questions, denitions, and graphics to help you learn and retain information quickly and thoroughly.
ISBN 10: 1-56286-499-8 ISBN 13: 978-1-56286-499-6 250 cards Size: 3.5 x 5.5 x 4 (box) List Price: $99.00 Member Price: $75.00 Product Code: 180702
This product supports CPLP exams held through February 2014.
ASTD Press Catalog
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Sales tRaining
Premeditated Selling
Tools for Developing the Right Strategy for Every Opportunity
Sales Training Basics
Angela Siegfried Kevin Jones and Steve Gielda

With a ve-step process and case studies to demonstrate what works in sales, Premeditated Selling: Developing the Right Strategy for Every Opportunity shows you how to develop and tailor winning strategies for your most important prospects.
Sales Training Basics recognizes the bottom line focus of sales professionals and offers proven techniques and approaches that create engaging and impactful training.
10 Steps to Successful Sales
World Class Selling

New Sales Competencies
Brian Lambert, Tim Ohai, and Eric Kerkhoff Brian Lambert

Whether youre new to sales or a seasoned professional, the 10 Steps will help you build top-line revenue for your organization and develop successful sales habits.
ISBN 13: 978-1-56286-686-0 2009 Paperback, 6 x 9 208 Pages List Price: $19.95 Member Price: $17.95 Product Code: 110920 World Rights Available Except Chinese
Based on data-driven criteria from thousands of sales managers, sales trainers, and sales people, this publication identies the necessary criteria for building a world-class sales team.
ISBN 13: 978-1-56286-558-0 2009 Paperback, 8.5 x 11 352 Pages List Price: $299.00 Member Price: $199.00 Product Code: 110913
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Senior leadership has always been a critical area of focus for ASTD. ASTD expands its network continuously by reaching out to some of the top global leaders to learn more about how they approach talent management. The ASTD Senior Leaders & Executives Community of Practice addresses the needs of senior leadership, completely. From coaching and employee engagement to leadership issues caused by an emerging global workforce, ASTD has the research, metrics, trends, and network to help senior leaders grow their organizations through people development.
Were a community of leaders developing talent, managing change, and building a strong global workforce.
Who does the community serve? Executives such as VPs, CLOs (Chief Learning Officers), heads of corporate universities, and CEOs who lead HR or L&D efforts at the corporate level. Business unit executives who have major training budgets & responsibilities. Connect with like-minded professionals! Sign up for the Senior Leaders and Executives monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/SLECONNECT
Connect with Pat Galagan and Nancy Olson, SLE Community of Practice managers, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
Improving sales team performance comes from honing the skills of team members. And you need relevant, research-based, and world-class content to enable that improvement. You also need a community to support you. The mission of the Sales Enablement Community of Practice is to establish worldwide sales competencies and standards that guide and empower sales leaders and sales training professionals to develop the next generation of sales. Connect with like-minded professionals! Sign up for the Sales Enablement monthly E-newsletter to get the latest news and information and keep current with industry trends.
www.astd.org/SECONNECT
Connect with Mike Galvin, Sales Enablement Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 1922 in Dallas, TX Learn more at www.astd.org/ICEINFO
ASTD Press Catalog
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ASTD INFOLINE
Learn the latest training techniques and strategies in 30 minutes or less!

Subscribe to Infoline, ASTDs trusted single-topic how-to resource.
Infoline is a monthly publication known throughout the training and performance eld as the tool that trains the trainer. This ASTD longrunning, monthly publication series, covers the entire range of training topics in a plain, simple, solution-oriented format. Created with training and development professionals in mind, each 16to 24-page quick-read issue provides concise background information as well as practical, step-by-step guidance to help you gain immediate prociency in the topic of the month. Issues include case studies, timesaving job aids, reading lists, checklists, and more. Choose the subscription thats right for you (Your Choice: Print/Digital Combo or Digital-Only) Full Infoline Subscription 12 monthly issues covering Learning and Development, Human Capital, and Learning Technologies. Bonus: Monthly subscribers are granted access to more than 80 job aids that include checklists, worksheets, and templates to help you with a range of training tasks.
Interested in just receiving a subscription covering a single area? Sign up for a quarterly subscription (four issues) in one of the following three areas: Learning Technologies Subscription Learning and Development Subscription Human Capital Subscription Learn more at astd.org/infoline.
2013 Infoline Editorial Calendar* Month January 2013 February 2013 March 2013 April 2013 May 2013 June 2013 Title Using QR Codes Creating Certicate Programs Talent Retention Across the Generations Using Tin Can API to Track Learning ISD for Software Training Addressing the Skills Gap Category Learning Technologies Learning and Development Human Capital Learning Technologies Learning and Development Human Capital
*Titles and sequence subject to change
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ASTD INFOLINE
Human Capital
If you are involved in the hiring, onboarding, change management, culture and diversity, and people development initiatives in your workplace, this collection of Infoline publications will provide helpful tools to implement in the workplace.
Onboarding for Managers

This Infoline focuses specically on establishing an onboarding program for new managers whether they are new to the organization or simply the position. You will learn how onboarding is a part of talent management and recruiting, key principles of onboarding design, technology tools and approaches, best practices, and how to apply onboarding principles to any new beginning within an organization.
Print 251109 PDF 751109 List price: $24.95 Member price: $19.95
Middle Management Acumen

This Infoline focuses on the skills that are needed to succeed in middle management, specically, the top ve capabilities every middle manager needs to succeed: effective relationship building, building talent, critical thinking and alignment, optimizing performance, and inspiring excellence.
Digital Series: Coaching Techniques and Strategies

The latest digital collection from Infoline includes ve single Infoline issues to help you improve your feedback and coaching skills. Learn tips for coaching senior leaders and developing organization-wide programs to create a coaching culture at your organization.
PDF 741201 List price: $24.95 Member price: $69.95
ASTD Press Catalog
25
ASTD INFOLINE
Learning and DeVelopment

Powerful Storytelling Techniques
This Infoline will show you how to use those stories as powerful tools in the classroom or boardroom to energize your training and inspire your audience. It also includes a checklist to help you determine what type of stories work best in certain business situations and a job aid to help you sharpen your analogy-building skills.
Blended Learning
This Infoline denes blended learning and discusses the importance of not only using a variety of delivery methods, but of understanding which methods best suit your objective. This issue of Infoline will help you ensure your blended learning design will be successful on paper before transferring it to a variety of delivery technologies.
Digital Series: Assessing Needs and Evaluating the Design Process

This collection will help you analyze learning needs; determining goals, objectives, and resources; and create population proles to determine which learners need which type of training. Youll also learn to collect accurate data and choose the best collection method for your organizations needs. To measure effectiveness, also included are two models to help you ensure end results and prove the value of your learning programs.
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ASTD INFOLINE
Learning TecHnologies
Twitter for Trainers
This Infoline gives you the tools and information you need to harness Twitters power to spread awareness of your brand, attract potential clients, stay on top of industry news and trends, and share knowledge with your clients and colleagues.
Selecting and Implementing an LMS

Whether you are selecting an LMS for the rst time or considering switching to a new provider, this Infoline will help you identify the LMS features that your organization must have, determine the LMS best suited to your needs, select and evaluate vendors effectively, demonstrate the value of your preferred solution to stakeholders, effectively implement the new system.
Digital Series: Social Learning

This collection of ve Infolines is designed to help move you in the right direction. You will learn some basic ways to use social media for learning, explore how other organizations are leveraging these |tools, and understand how you might integrate social tools into existing courses. Bonus T+D articles will help you create a social learning strategy, effectively use blogging as a learning tool, and develop a social media policy for your learning organization.
ASTD Press Catalog
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ASTD INFOLINE
Infoline Collections
Digital Series:The Infoline Digital Series is an electronic compilation of ve to seven Infoline issues focused on a specic topic. The issues download instantly to computers as a single, searchable PDF le. Learn more online, www.astd.org/Infoline. Infoline Print collections: Infoline collections are print/bound compilations of 17 Infoline issues on a broad learning and development topic. Instructional Systems Development Collection (17 Issues) All the information you need to design, deliver, and evaluate effective training courses. This collection of 17 Infoline on instructional systems development walks you through needs assessment, task analysis, behavioral objectives, effective job aids, evaluation methods, and classroom training techniques. This revised set provides a better aligned overview of the ADDIE model of ISD, encompassing analysis, design, development, implementation, and evaluation to target training to your learners needs.
Print 249803 List price: $139.95 Member price: $119.95
Management Development Collection (17 Issues) Create a successful management development curriculum with this new collection spanning the topics of leadership, strategic planning, conict resolution, coaching, and more. This collection is ideal for managers and any trainer tasked with management development. Our editors have hand-picked the best issues, covering an array of management development topics.
Managing the Learning Function Collection (17 Issues) Ideal for anyone who leads or manages a training department. This is the ideal collection for anyone who leads or manages a training department.
Train the Trainer Collection Infolines bestselling collection is a must-have for any up-and-coming trainer. Featuring four volumes totaling 60 issues, Infolines Train the Trainer collection is the ultimate resource for practical application of training principles and practices.
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ASTD ReseaRch
ON TIME ON TARGET ON DEMAND ASTD RESERCH

ASTD Research tracks trends, informs decisions, and connects research to practice. By providing comprehensive data and insightful analysis, ASTD research reports help business leaders and training and development professionals understand and more effectively respond to todays fast-paced workplace training and development industry. Our research reports offer an empirical foundation for todays data-driven decision makers, containing both quantitative and qualitative analysis about organizational learning, human capital management, training, and performance. Mobile Learning: Delivering Learning in a Connected World ASTD and i4cps Mobile Learning: Delivering Learning in a Connected World looks at the current landscape of mobile learning in a world in which the ubiquity of mobile devices seems to have created a perfect environment for delivering learning solutions to our workforce, where or when they need it.
ISBN 13: 978-1-56286-849-9 List price: $499 Member price: $199 Product Code: 191201
Global Workplace: Learning Beyond Borders This report is based on analysis of a survey conducted by ASTD and i4cp in the spring of 2012. Of the 637 respondents to the survey, half reported that their organizations are currently offering global learning or planning to do so within three years. In addition to the survey, follow-up interviews were conducted with select respondents.
2012 State of the Industry The State of the Industry Report is ASTDs denitive review of workplace learning and development trends. This annual report includes organization benchmarking data from ASTD BEST Awards winners, Fortunes Global 500 Companies, and other organizations from 2002 to date.
Informal Learning: The Social Evolution The ASTD Study, Informal Learning: The Social Evolution, examines organizations use of informal and social learning. The study looks at how informal learning is being used, who is using it, the future use of informal learning, and the level of impact technology is having on informal learning.
ASTD Press Catalog
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Book IndeX
ASTD Product Code ISBN13 Title Author(s) Pub Year List Price
Business & Management 110710 110716 111208 111110 110907 111001 110820 110908 110813 110705 111019 110613 111020 111106 111021 110501 111304 110711 110609 111314 111222 110902 111309 110114 111023 110505 111206 111022 110815 110916 9781562864750 9781562864811 9781562868208 9781562867539 9781562865443 9781562865900 9781562865382 9781562865474 9781562865146 9781562864637 9781562867177 9781562864576 9781562867188 9781562867461 9781562867195 9781562863722 9781562868581 9781562864767 9781562864538 9781562868697 9781562868451 9781562865368 9781562868642 9781562862947 9781562867348 9781562863746 9781562868185 9781562867201 9781562865177 9781562865894 10 Steps to Be a Successful Manager 10 Steps to Successful Business Writing 10 Steps to Successful Business Alignment 10 Steps to Successful Change 10 Steps to Successful Coaching 10 Steps to Successful Customer Service 10 Steps to Successful Facilitation 10 Steps to Successful Meetings 10 Steps to Successful Presentation Skills 10 Steps to Successful Project Management (CD) 10 Steps to Successful Social Networking 10 Steps to Successful Strategic Planning 10 Steps to Successful Time Management 10 Steps to Virtual Presentations Coaching Up and Down the Generations Diversity Training Effective Management Facilitator's Guide: 10 Steps to Be a Successful Manager How to Conduct Productive Meetings Managing Incompetence More Turbulent Change Negotiation Skills Training Rapid Retooling Recruiting and Retaining Call Center Employees Riding the Tiger Strategic Planning Training The Manager's Communication Toolbox The New Social Learning Time Management Training Ultimate Basic Business Skills Haneberg, Lisa Appleman, Jack Phillips, Patricia Pulliam, and Jack J. Phillips Vukovitch, George Oberstein, Sophie Kamin, Maxine ASTD (Lynn Lewis) ASTD (Lynn Lewis) ASTD (Lynn Lewis) Russell, Lou Hartley, Darin E. Barksdale, Susan, and Teri Lund O'Connor, Kevin E., and Cyndi Maxi Turmel, Wayne Haneberg, Lisa Wildermuth, Cris, with Susan Gray Barnes, A. Keith Haneberg, Lisa Kirkpatrick, Donald L. Ginebra, Gabriel Garber, Peter R. Downs, Lisa J. Polsky, Lawrence, and Antoine Gerschel Petouhoff, Natalie (editor) Nelson, Priscilla and Ed Cohen Russell, Jeffrey, and Linda Russell Chasen, Everett, and Robert Putnam Bingham, Tony, with Marcia Conner Downs, Lisa J. Atwood, Christee Gabour 2007 2008 2012 2011 2009 2010 2008 2009 2008 2007 2010 2006 2010 2011 2010 2005 2013 2007 2006 2013 2012 2009 2013 2001 2010 2005 2012 2010 2008 2009 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 $29.95 $49.95 $19.95 $29.95 $24.95 $16.95 $24.95 $49.95 $24.95 $38.95 $27.95 $49.95 $29.95 $18.95 $49.95 $69.95
Career Development & Talent Management 111205 110801 110910 110615 110605 110220 110101 111115 111111 110818 110015 110210 9781562868161 9781562865061 9781562865467 9781562864569 9781562864248 9781562863227 9781562862848 9781562868000 9781562867546 9781562865344 9781562861421 9781562863203 90 Days 90 Ways Career Contentment Career Development Basics Career Moves (2nd Edition) Coaching Basics Coaching for Extraordinary Results Creating Mentoring and Coaching Programs Employee Development on a Shoestring Executive Guide to Talent Management From Average to Awesome Intervention Selector, Designer, & Developer Retaining Your Best Employees Vernon, Alexia Garton, Jeff Kroth, Michael and McKay Christensen Reitman, Annabelle, and Caitlin Williams Haneberg, Lisa Mitsch, Darelyn (editor) Stromei, Linda Kyle and Jack J. Phillips (editors) Azulay, Hallely Oakes, Kevin and Pat Galagan (editors) Smith, Jr., Jim Rothwell, William J. Phillips, Patricia Pulliam, and Jack J. Phillips (editors) 2012 2008 2009 2006 2006 2002 2001 2012 2011 2008 2000 2002 $29.95 $22.95 $29.95 $28.95 $29.95 $38.95 $38.95 $24.95 $28.95 $18.95 $24.95 $38.95
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110807 110804 110712 110919 110004 110005 110102 Consulting 110204 111007 111101 9781562863319 9781562866969 9781562867454 Building A Successful Consulting Practice Consulting Basics Consulting on the Inside (2nd Edition) Phillips, Patricia Pulliam, and Jack J. Phillips (editors) Gendelman, Joel Scott, Beverly and B. Kim Barnes 2002 2010 2011 $38.95 $29.95 $42.95 9781562865085 9781562865047 9781562864774 9781562866778 9781562861384 9781562861391 9781562862831 Speak for a Living Success for Hire Succession Planning Basics Talent Management Workplace Learning & Performance Roles Workplace Learning & Performance Roles Workplace Learning & Performance Roles Bruce, Anne Levit, Alexandra Atwood, Christee Gabour Israelite, Larry (editor) Rothwell, William J. and Henry J. Sredl Rothwell, William J., and Henry J. Sredl Rothwell, William J. 2008 2008 2007 2010 2000 2000 2001 $15.95 $19.95 $29.95 $27.95 $24.95 $24.95 $24.95
E-Learning & Learning Technologies 711133 110126 110206 110119 110221 110112 111306 110118 111223 111224 110212 111215 110120 110912 110304 110903 111317 110205 111011 9781607285342 9781562863012 9781562863326 9781562863005 9781562863333 9781562862923 9781562868611 9781562862985 9781562868468 9781562868475 9781562863296 9781562868116 9781562862992 9781562865511 9781562863210 9781562865030 9781562868109 9781562863098 9781562867027 ASTDs Best on Learning Technologies Blending E-Learning Designing E-Learning Evaluating E-Learning Implementing E-Learning Implementing E-Learning Solutions The Virtual Training Guidebook Leading E-Learning Learning On Demand Making E-Learning Stick Project Managing E-Learning Rapid Video Development for Trainers Selling E-Learning Tailored Learning Technology for Trainers The Learning Advantage The Technology Change Book Using E-Learning Virtual Training Basics McDonald, Ashley (editor) Mantyla, Karen Carliner, Saul Horton, William Cross, Jay and Lance Dublin Christine Pope (editor) Huggett, Cindy Horton, William Tozman, Reuben Carnes, Barbara Shackelford, Bill Halls, Jonathan Hartley, Darin E. Hoffman, Jennifer and Nanette Miner Toth, Thomas Mantyla, Karen Emerson, Tricia, and Mary Stewart Horton, William Huggett, Cindy 2011 2001 2002 2001 2002 2001 2013 2001 2012 2012 2002 2012 2001 2009 2003 2009 2013 2002 2010 $89.95 $40.95 $38.95 $38.95 $38.95 $38.95 $32.95 $38.95 $32.95 $32.95 $38.95 $32.95 $38.95 $34.95 $36.95 $38.95 $16.95 $38.95 $29.95
Human Performance Improvement (HPI) and Performance Management 110606 110111 110215 110904 110007 110410 110514 110406 110906 9781562864071 9781562862916 9781562863159 9781562865092 9781562861346 9781562863708 9781562864149 9781562863678 9781562865436 Beyond Training Ain't Performance Fieldbook Building a New Performance Vision HPI Essentials No Magic Bullet Performance Analysis and Consulting Performance Basics Performance Intervention Maps (2nd Edition) Training Ain't Performance Ultimate Performance Management Stolovitch, Harold D., and Erica J. Keeps LaBonte, Thomas J. and James C. Robinson Piskurich, George Willmore, Joe Phillips, Jack J. (editor) Willmore, Joe Sanders, Ethan S., and Sivasailam "Thiagi" Thiagarajan Stolovitch, Harold D., and Erica J. Keeps Russell, Jeffrey and Linda 2006 2001 2002 2009 2000 2004 2005 2004 2009 $38.95 $33.95 $33.95 $38.95 $38.95 $29.95 $45.95 $38.95 $69.95
Instructional Design 711122 110816 111003 9781607285304 9781562865184 9781562866938 ASTDs Best on ISD Beyond Learning Objectives Energize Your Training McDonald, Ashley (editor) Phillips, Jack J., and Patricia Pulliam Phillips Lucas, Bob 2011 2008 2010 $89.95 $38.95 $32.95
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111012 110719 111316 111113 111104 111218 111204 111301 111213 110707 110308 110128 9781562867041 9781562864972 9781562868215 9781562867850 9781562867430 9781562867119 9781562868154 9781562868550 9781562868253 9781562864705 9781562863487 9781562863029 Evidence-Based Training Methods Hold On, You Lost Me Immersive Learning Informal Learning Basics ISD From the Ground Up (3rd Edition) Leaving ADDIE for SAM Real World Training Design SMEs From the Ground Up Test Development Training Design & Delivery (2nd Edition) Training Design Basics Training On the Job Clark, Ruth Blackwell, Jeanine and Bernice McCarthy Olbrish, Koreen Saul Carliner Hodell, Chuck Allen, Michael, with Richard Sites Labin, Jenn Hodell, Chuck Fein, Melissa McArdle, Geri Carliner, Saul Walter, Diane 2010 2007 2013 2012 2011 2012 2012 2013 2012 2007 2003 2001 $32.95 $32.95 $32.95 $29.95 $38.95 $38.95 $29.95 $38.95 $38.95 $42.95 $29.95 $42.95
Knowledge Management 110911 110006 9781562865481 9781562861360 Knowledge Management Basics Leading Knowledge Management and Learning Atwood, Christee Gabour Bonner, Dede 2009 2000 $29.95 $38.95
Leadership & Management Development 111018 111212 110810 111015 110108 111006 111202 110909 110819 110702 110305 110814 111005 111216 Managing Learning 110301 110012 110020 110217 110612 110614 110704 110014 110401 110701 111103 110019 111116 9781562863166 9781562861353 9781562861452 9781562863173 9781562864545 9781562864989 9781562864668 9781562861414 9781562863647 9781562864590 9781562867409 9781562861445 9781562868086 Beyond Free Coffee & Donuts Building Learning Capability Through Outsourcing Credible Trainer, The Implementing On-the-Job Learning Lies About Learning Lies About Learning (Paperback) Presenting Learning (PAPERBACK) Project Management for Trainers Project Management Training Staying Legal Strategic Learning Alignment Training from the Heart The Learning and Development Book Oberstein, Sophie with Jan Alleman Anderson, Merrill C. (editor) Rosania, Robert J. Phillips, Jack J., and Ronald L. Jacobs (editors) Israelite, Larry (editor) Israelite, Larry (editor) Bingham, Tony and Tony Jeary Russell, Lou Shackelford, Bill Ward, Francine Smith, Rita Lyerly, Barry and Cyndi Maxey Emerson, Tricia, and Mary Stewart 2003 2000 2000 2002 2006 2007 2007 2000 2004 2007 2011 2000 2011 $36.95 $38.95 $27.95 $38.95 $27.95 $25.95 $21.95 $27.95 $49.95 $69.95 $28.95 $35.95 $16.95 9781562867164 9781562868246 9781562865016 9781562867102 9781562862893 9781562866990 9781562868130 9781562865450 9781562865351 9781562864606 9781562863234 9781562865160 9781562866976 9781562868123 ASTD Leadership Handbook The ASTD Management Development Handbook Developing Great Managers Feeding Your Leadership Pipeline Growing Leaders High Impact Middle Manager (Public Sector) Leaders Start to Finish (2nd Edition) Leaders As Teachers Leadership Development Basics Leadership Lessons Leadership Training Manager Skills Training The High Impact Middle Manager The Self-Aware Leader Biech, Elaine (editor) Haneberg, Lisa (editor) Haneberg, Lisa Tobin, Daniel R. Yearout, Steve, Gerry Miles and Richard Koonce Haneberg, Lisa Bruce, Anne Betof, Edward Lawson, Karen Swartz, Greg J., and Julie Thorpe Russell, Lou Atwood, Christee Gabour Haneberg, Lisa Gallagher, Daniel P., and Joseph Costal 2010 2012 2008 2010 2001 2010 2012 2009 2009 2008 2003 2008 2010 2012 $129.95 $129.95 $34.95 $28.95 $39.95 $32.95 $29.95 $39.95 $29.95 $32.95 $49.95 $49.95 $32.95 $24.99
Measuring & Evaluating Training 111013 9781562867065 ASTD Handbook of Measuring & Evaluating Training Phillips, Patricia Pulliam (editor) 2010 $99.00
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Book IndeX
110504 110302 110409 110915 110201 111114 110203 110107 111212 111211 111225 110405 110110 110124 110510 110508 111319 110013 110713 9781562863739 9781562863142 9781562863494 9781562865887 9781562862954 9781562867997 9781562863258 9781562862886 9781562867997 9781562868239 9781562868598 9781562863654 9781562862879 9781562862978 9781562864064 9781562864040 9781562868093 9781562861407 9781562864781 Evaluation Basics Implementing Training Scorecards Make Training Evaluation Work Measuring for Success Measuring Intellectual Capital Measuring ROI in Learning and Development Measuring ROI in the Public Sector Measuring ROI, Vol. 3 Measuring ROI in Learning and Development Measuring the Success of Coaching Measuring the Success of Sales Training Quick! Show Me Your Value Rapid Evaluation Rapid Needs Analysis Return on Investment Basics ROI at Work Survey Basics Targeted Evaluation Process WLP Scorecard: Why Learning Matters McCain, Don Schmidt, Lynn (editor) Phillips, Jack J., Patricia Pulliam Phillips, and Toni Krucky Hodges (editors) Phillips, Jack J., and Patricia Pulliam Phillips Phillips, Patricia Pulliam, and Jack J. Phillips (editors) Phillips, Patricia Pulliam, and Jack J. Phillips (editors) Phillips, Patricia Pulliam, and Jack J. Phillips (editors) Phillips, Jack J. (editor) Phillips, Patricia Pulliam, and Jack J. Phillips Phillips, Patricia Pulliam, Jack J. Phillips, and Lisa Ann Edwards Phillips, Patricia Pulliam and Jack J. Phillips, with Rachel Robinson Seagraves, Theresa Barksdale, Susan and Teri Lund Barksdale, Susan and Terri Lund Phillips, Patricia Pulliam, and Jack J. Phillips Phillips, Jack J., and Patricia Pulliam Phillips Phillips, Patricia Pulliam, Jack J. Phillips, and Bruce Aaron Combs, Wendy L. and Salvatore V. Falletta Rivera, Ray 2005 2003 2004 2009 2002 2012 2002 2001 2012 2012 2013 2004 2001 2001 2005 2005 2013 2000 2007 $29.95 $38.95 $38.95 $38.95 $38.95 $38.95 $38.95 $38.95 $38.95 $38.95 $38.95 $36.95 $34.95 $34.95 $29.95 $38.95 $29.95 $38.95 $79.95
Organization Development 111205 110917 110503 110603 110003 110607 110601 111102 111017 110303 111320 110513 110812 110008 110717 110706 111107 Sales & Selling 110920 111221 9781562866860 9781562868444 10 Steps to Successful Sales Premeditated Selling Lambert, Brian Gielda, Steve and Kevin Jones 2009 2012 $19.95 $19.95 9781562868161 9781562866754 9781562864019 9781562864224 9781562861339 9781562864521 9781562864125 9781562867362 9781562867157 9781562863197 9781562868734 9781562864118 9781562865139 9781562861377 9781562864828 9781562864644 9781562867492 90 Days 90 Ways 10 Steps to Successful Teams 2005 ASTD Team & Organizational Development Sourcebook 2006 ASTD Organization Development & Leadership Sourcebook All Learning Is Self-Directed Change Basics Corporate Learning Strategies Culture Savvy: Lead With Your Customer Leading Change Training Measuring the Success of Organization Development Organization Development Basics Organizational Coaching Promoting Emotional Intelligence in Organizations Put Emotional Intelligence to Work Thriving Through Change The Change Book Vernon, Alexia McClay, Renie Silberman, Mel Silberman, Mel, and Patricia Phillips (editors) Tobin, Daniel R. Russell, Linda, and Jeffrey Russell Greeno, Nathan J. Rabotin, Maureen Jones, Mark and Jeff Kober Russell, Jeffrey and Linda Russell Phillips, Patricia Pulliam, Lizette Zuniga, and Jack J. Phillips Haneberg, Lisa Bianco-Mathis, Virginia, Cynthia Roman and Lisa Nabors Cherniss, Cary and Mitchel Adler Feldman, Jeffrey, and Karl Mulle Biech, Elaine Emerson, Tricia and Mary Stewart 2012 2009 2005 2006 2000 2006 2006 2011 2010 2003 2013 2005 2008 2000 2008 2007 2011 $29.95 $19.95 $69.95 $69.95 $36.95 $29.95 $36.96 $28.95 $24.95 $49.95 $38.95 $29.95 $38.95 $29.95 $27.95 $42.95 $16.95
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Book IndeX
110408 110918 110913 Training Basics 110905 110502 110602 110817 111311 110811 110914 711124 110507 110703 110306 111207 110403 110411 111008 110611 110209 111004 110402 110709 111113 110404 110604 110802 111002 110506 111203 110218 110207 110307 110714 110512 111112 111109 111116 110509 110310 110002 110608 110511 9781562865412 9781562864026 9781562864231 9781562865337 9781562868666 9781562865122 9781562865870 9781607285359 9781562864033 9781562864613 9781562863449 9781562868192 9781562863623 9781562863715 9781562866983 9781562864651 9781562863302 9781562866945 9781562863616 9781562864743 9781562867850 9781562863661 9781562864156 9781562865023 9781562866792 9781562863876 9781562868147 9781562863180 9781562863241 9781562863470 9781562864798 9781562864101 9781562867553 9781562867010 9781562868086 9781562864057 9781562863500 9781562861322 9781562864514 9781562864095 10 Steps to Successful Training 2005 ASTD Training & Performance Sourcebook 2006 ASTD Training & Performance Sourcebook Adult Learning Basics ASTD Competency Study: The Training & Development Profession Redened ASTD Handbook for the Workplace Learning Professionals ASTD's Ultimate Train the Trainer ASTDs Best on Delivering Training Beyond Telling Ain't Training Fieldbook Card Games by Thiagi Coaching Training Coaching Employee Engagement Training Communication Basics Communication Skills Training Competency Training Basics Crash and Learn Customer Service Training Decision Making and Problem Solving Training Facilitation Basics Facilitation Skills Training Informal Learning Basics Innovation Training Job Aids Basics Listening Skills Training Making Learning Stick Needs Assessment Basics Needs Assessment for Organizational Success New Employee Orientation Training New Supervisor Training Presentation Basics Presentation Skills Training Teamwork Training Technical Training Basics Telling Ain't Training (2nd Edition) The Learning and Development Book Thiagi's Interactive Lectures Trainer Basics Training for Results Training Games Training Triage Biech, Elaine Silberman, Mel Silberman, Mel, and Patricia Phillips (editors) Rothwell, William J. Arneson, Justin, William J. Rothwell, and Jennifer Naughton Biech, Elaine Biech, Elaine McDonald, Ashley (editor) Stolovitch, Harold D., and Erica J. Keeps Thiagarajan, Sivasailam "Thiagi" Chen, Chris W. Garber, Peter R. Jenings, Judy and Linda Malcak Orey, Maureen, and Jenni Prisk Rothwell, William and Jim M. Graber Smith, Jr., Jim Kamin, Maxine Vaughn, Robert McCain, Donald V. and Deborah Tobey McCain, Don, and Deborah Tobey Carliner, Saul Hattori, Ruth Ann and Joyce Wycoff Willmore, Joe Downs, Lisa J. Carnes, Barbara Tobey, Deborah Kaufman, Roger and Ingrid Guerra-Lopez Lawson, Karen Jones, John and Chris Chen Rosania, Robert J. Atwood, Christee Gabour Boller, Sharon Wakeeld, Sarah Stolovitch, Harold D., and Erica J. Keeps Emerson, Tricia and Mary Stewart Sivasailam "Thiagi" Thiagarajan Piskurich, George M. Parry, Scott B. Sugar, Steve, and Jennifer Whitcomb Russell, Lou 2009 2005 2006 2008 2013 2008 2009 2012 2005 2007 2003 2012 2004 2004 2010 2006 2002 2010 2004 2007 2012 2004 2006 2008 2010 2005 2013 2002 2002 2003 2008 2005 2011 2011 2011 2005 2003 2000 2006 2005 $19.95 $69.95 $69.95 $29.95 $69.95 $139.95 $139.95 $89.95 $38.95 $49.95 $49.95 $49.95 $29.95 $49.95 $29.95 $19.95 $49.95 $49.95 $29.95 $49.95 $29.95 $49.95 $29.95 $49.95 $32.95 $29.95 $24.95 $49.95 $49.95 $29.95 $49.95 $49.95 $29.95 $38.95 $16.95 $34.95 $29.95 $38.95 $29.95 $38.95 9781562863692 9781562866761 9781562865580 Sales Training Sales Training Basics World-Class Selling Mikula, Jim Siegfried, Angela Lambert, Brian et.al. 2004 2009 2009 $49.95 $29.95 $299.00
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