MANAGING HUMAN RESOURCE LECTURE 8

Lecturer: Sara Aslam Fall 2011 Kinnaird College for Women

HUMAN RESOURCE MANAGEMENT (HRM)

The set of organizational activities directed at attracting, developing, and maintaining an effective work force.

Principles of Management Instructor: Sara Aslam

ATTRACTING HUMAN RESOURCES

Job Analysis
A systematic analysis of jobs within an organization Job Analysis includes:

Job Description - a listing of the jobs duties; its working conditions; and the tools, materials, and equipment used to perform the job. Job Specification - a listing of the skills, abilities, and other credentials the incumbent job holder will need to do a job.

Principles of Management Instructor: Sara Aslam

RECRUITING HUMAN RESOURCES

Recruiting
The process of attracting qualified persons to apply for jobs that are open.

There are two types of recruiting

Internal Recruiting
Considering present employees as candidates for openings.
Advantages:

Gives existing employees greater opportunity to advance their careers in the business. May help to retain staff who might otherwise leave.

Disadvantages:

External candidates might be better suited / qualified for the job

Principles of Management Instructor: Sara Aslam
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TYPES OF RECRUITING

External Recruiting

Attracting persons from outside the organization.

Advertising in newspapers School/college recruiting Employment agencies and search firms Hiring walk-ins and gate hires Employee referencing

Principles of Management Instructor: Sara Aslam

FOUR COMMON STEPS IN SELECTION PROCESS

Screening

Applicants Rsum Short listed candidates are invited for the interview The candidates may be required to under-go skill tests or other forms of assessments where applicable.
References Background

Interview

Checking references

Offer

Successful candidates will be offered the position subject to fulfilment of the employment conditions
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DEVELOPING HUMAN RESOURCES

Training and Development

Training

Teaching operational or technical employees how to do the job for which they were hired.
Teaching managers and professionals the skills needed for both present and future jobs.

Development

Principles of Management Instructor: Sara Aslam

HUMAN RESOURCE DEVELOPMENT

Training and Development

Assessing Training Needs

Determining training needs is the first step in developing a training plan.

Common Training Methods

Lectureswork well for factual material. Role play and case studies good for improving interpersonal relations skills or group decision-making. On-the-job trainingfacilitates learning physical skills through practice and actual use of tools.

Principles of Management Instructor: Sara Aslam

PERFORMANCE APPRAISAL
Performance Appraisal (PA) refers to all those procedures that are used to evaluate the performance of employees of an organisation

Principles of Management Instructor: Sara Aslam

BENEFITS OF PERFORMANCE APPRAISAL

Appraisal offers employees: Direction Feedback Motivation Appraisal offers the company: Documentation Feedback Motivation System
Principles of Management Instructor: Sara Aslam
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REWARD MANAGEMENT
Reward refers to all of the monetary and nonmonetary payments that an organization provides for its employees in exchange for the work they perform

Principles of Management Instructor: Sara Aslam

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TYPES OF REWARDS
An organization can provide two types of reward: Extrinsic

satisfy basic needs: survival, security, Pay, conditions, treatment etc. (reference Maslows theory)
satisfy higher needs: Esteem, development needs etc (Maslows Hierarchy of needs theory)

Intrinsic

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Thank You

Principles of Management Instructor: Sara Aslam

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