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Contents
Table of Contents
1 Welcome to PRTG Network Monitor 2 Download, Installation, and First Login 3 Using the Configuration Guru 4 Object Hierarchy 5 Further Reading 4 5 8 15 20
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Download
On the Paessler website, you find two different installers for PRTG, a public download for the Freeware, Special, and Trial editions, and another download for the commercial editions (which is only available for paying customers).
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Installation
Please double click the setup file on the computer that will be your PRTG server. Follow the installation wizard and install the software. At the end of the installation, a browser window will be opened automatically, and it will connect to the PRTG web interface, showing the Configuration Guru. Please make sure you load the web interface with one of the compatible browsers Google Chrome 18 or later (recommended), Mozilla Firefox 4 or later, or Microsoft Internet Explorer 9.
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Note: Due to scripting incompatibilities, you cannot use the PRTG Ajax web interface with Microsoft Internet Explorer 8 or earlier. If you cannot access the Configuration Guru, please open the URL of the PRTG web interface in another browser.
Login
If everything works fine, you will not see the login screen on first startup. Only when switching browsers you will have to log in.
Leave the Login Name and Password fields empty. Choose the AJAX Web GUI (All features, optimized for desktop access) option. Click on the Default Login button to login. Please make sure you use a supported web browser when logging in to PRTG. Please use Google Chrome 18 or later (recommended), or Mozilla Firefox 4 or later. Only with a supported browser you can use the AJAX Web GUI (All features, optimized for desktop access) option. If you see this option grayed out (for example, with Microsoft Internet Explorer 8 or earlier), please change your browser and open the URL again. Please see the next section for more information about Using the Configuration Guru
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Welcome Screen
By answering about ten simple questions, this assistant will guide you through an initial setup and pre-configure an essential monitoring of your network including important devices, servers, and websites. You can later edit this automatically created monitoring.
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Enter Linux/Solaris/Mac OS Credentials Monitor Your Internet Connection Monitor LAN Servers
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Click on the Start Guru button to start. You can skip a step at any time by clicking on the Skip button.
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Click the Save & Next button to apply your settings, or click the Skip button to skip this step. Both buttons will take you to the next step.
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PRTG will store these credentials in the Root group of your device tree. All SNMP-based devices will automatically inherit and use them for monitoring. You can discontinue Inheritance of Settings at any level, entering other credentials instead. For a general introduction to the standard technologies used for monitoring, please see the link to the Full Reference Manual in the More 14 section below. Click the Save & Next button to apply your settings, or click the Skip button to skip this step. Both buttons will take you to the next step.
PRTG will store these credentials in the Root group of your device tree. All VMware/XenServer-based devices will automatically inherit and use them for monitoring. You can discontinue Inheritance of Settings at any level, entering other credentials instead. Click the Save & Next button to apply your settings, or click the Skip button to skip this step. Both buttons will take you to the next step.
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PRTG will store these credentials in the Root group of your device tree. All SSH/WBEM-based devices will automatically inherit and use them for monitoring. You can discontinue Inheritance of Settings at any level, entering other credentials instead. For a general introduction to the standard technologies used for monitoring, please see the link to the Full Reference Manual in the More 14 section below. Click the Save & Next button to apply your settings, or click the Skip button to skip this step. Both buttons will take you to the next step.
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Click the Save & Next button to apply your settings, or click the Skip button to skip this step. Both buttons will take you to the next step.
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If you need more options regarding the definition of IP ranges, you can run additional auto-discoveries later. See More 14 section below for more information. Click the Save & Next button to apply your settings, or click the Skip button to skip this step. Both buttons will take you to the next step.
More
Full Reference Manual: Sensor Technologies http://www.paessler.com/manuals/prtg/sensor_technologies.htm Full Reference Manual: Ajax Web Interface - Basic Procedures: General Layout http://www.paessler.com/manuals/prtg/general_layout.htm Full Reference Manual: Ajax Web Interface - Device and Sensor Setup: Auto-Discovery http://www.paessler.com/manuals/prtg/auto_discovery.htm
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Object Hierarchy
If you do not read anything about PRTG, please read at least this section. It is important to understand how objects are arranged in PRTG in order to easily change settings and configure your monitoring. This section explains the concept of the device tree and the different objects in it: The Device Tree Root Group Probe Group Device Sensor
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Channel
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Root Group
The Root group is the topmost instance in PRTG. It contains all other objects in your setup. Using the inheritance mechanism, we recommend adjusting the default settings for the Root group in order for all other objects to inherit them. This makes configuration easier later on.
Probe
Each group (except the Root group) is part of a Probe. This is the platform on which the monitoring takes place. All objects configured below a probe will be monitored via that probe. Every PRTG core installation automatically installs a Local Probe service. If you run a simple single installation only, you do not have to wonder about probes. Just create your groups underneath.
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You can add additional probes and remote probes to your configuration to include remote devices from outside your network into the monitoring. In a cluster, there is an additional Cluster Probe running on all nodes. Devices on the cluster probe are monitored by all nodes of the cluster, so data from different perspective is available and monitoring for these devices always continues, also if one of the nodes fails. These scenarios require extended setup, as described in the Full Reference Manual 20 .
Group
On each probe, there are one or more Groups, which serve merely structural purposes. Use groups to arrange similar objects in order to inherit same settings to them. To a group, you add the devices. You can arrange your devices in different nested groups to reflect the structure of your network. Find below a sample configuration: A device tree with local probe, several groups, devices and their sensors.
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Device
To each probe or group, you can add Devices that you want to monitor. Each device in your PRTG configuration represents a real hardware device in your network. These can be, for example: Web or file server Client computer (Windows, Linux, or Mac OS) Router or network switch Almost every device in your network that has its own IP address PRTG additionally adds a so called Probe Device to the local probe. This is an internal system device. It has access to the computer on which the probe is running on and monitors its health parameters with several sensors running on it.
Sensor
On each device you can create a number of Sensors. Every sensor monitors one single aspect of a device. This can be, for example: One network service like SMTP, FTP, HTTP, etc. One network switch port's traffic CPU load of a device Memory load of a device Traffic of one network card One NetFlow device etc.
Channel
Every sensor has a number of Channels through which it receives the different data streams. The available channels depend on the type of sensor. One sensor channel can contain, for example: Downtime for a device Traffic in of a bandwidth device (e.g. a router) Traffic out of a bandwidth device (e.g. a router) Traffic sum of a bandwidth device (e.g. a router) WWW traffic of a NetFlow device Mail traffic of a NetFlow device
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Other traffic of a NetFlow device CPU Load of a device Loading time of a web page Download Bandwidth of a web page Time to first byte of a web page Response time of a Ping request to a device Response time of a Remote Desktop service etc.
More
Full Reference Manual: Understanding Basic Concepts http://www.paessler.com/manuals/prtg/understanding_basic_concepts.htm
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Further Reading
We recommend you take an hour to get familiar with the Ajax web interface, its menu, the device tree, and the settings. Often, help is directly provided within the interface, and more help is always available via the blue help box in the upper right corner. If you have specific questions about one of the functionalities of PRTG, please refer to the Full Reference Manual: HTML: http://www.paessler.com/manuals/prtg/ PDF: http://download.paessler.com/download/prtgmanual.pdf
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1899-12-30
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