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NCR SelfServ ™ 16 ATM Site Requirements and Preparation B006-6956-B000 April 2011

NCR SelfServ 16 ATM

Site Requirements and Preparation

B006-6956-B000

April 2011

EMC COMPLIANCE

Federal Communications Commission (FCC) Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Class A Device Declaration

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

EU EMC Directive 2004/108/EC

This equipment has been found to comply with the essential requirements of EMC Directive 2004/108EC, by testing to harmonized standard, EN55022 and EN55024. The equipment complies with the limits for a Class A digital device, pursuant to EN55022.

This is a Class A product, in a domestic/residential environment this product may cause radio interference in which case the user may be required to take adequate measures.

Information to User

This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.

CAUTION

NCR Corporation is not responsible for any radio or television interference caused by unauthorised modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. Such unauthorized modifications, substitutions, or attachments may void the user’s authority to operate the equipment. The correction of interference caused by such unauthorized modifications, substitutions, or attachments will be the responsibility of the user.

The ATM complies with the following Electromagnetic Compatibility (EMC) directives and standards for IT equipment:

• 2004/108/EC ‘EMC Directive’

For further information, refer to the Electromagnetic Compatibility (EMC) and Safety section.

93/68/EEC

‘CE Marking Directive’.

NOTICE

This is a contractual document. It contains important warnings and confers important legal rights and obligations. You are advised to read it carefully.

It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with all specifications and requirements of NCR and all applicable national, state, or local codes, regulations and laws.

The product described in this book is a licensed product of NCR Corporation.

NCR Proprietary Information - not to be disclosed or reproduced without written consent.

NCR and NCR SelfServ are trademarks of NCR Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice must be included.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

© 2011 By NCR Corporation, Duluth, Georgia, U.S.A. http://www.ncr.com All Rights Reserved

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Contents

INTRODUCTION

1

Purpose and Audience

1

Site Compliance

1

Customer Responsibilities

2

Product Identification

3

Planning Check List

4

SITING THE ATM

5

DIMENSIONS

6

ATM Dimensions

6

UL 291 Business Hours

6

UL 291 Level 1 Construction

7

Facia Heights and Depths

8

Facia Item Locations for Voice Guidance

9

Bolt Holes

9

UL 291 Business Hours

10

UL 291 Level 1 Construction

11

Cable Entry

12

Packaged ATM

13

ATM with Pallet

13

ATM, Pallet and Carton

14

ATM, Pallet, Carton and Lid

15

INSTALLATION AND SERVICE CLEARANCES

16

Important Notice

16

Optimum Clearances

17

UL 291 Business Hours

17

UL 291 Level 1 Construction

18

Minimum Clearances

19

UL 291 Business Hours

19

UL 291 Level 1 Construction

20

ENVIRONMENTAL REQUIREMENTS

21

Temperature and Humidity

21

Normal Operating Range

21

Storage Range (Up To Three Months):

21

Transit Range (Up To One Week):

21

Extreme Power On Range (Up To One Hour):

21

Barometric Pressure

22

Electromagnetic Compatibility (EMC) and Safety

22

EMC Directives

22

22

Emission Standards Additional Requirements for 220V - 240V Units

22

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Immunity Standards

22

Safety Directive

23

Harmonised Safety Standard

23

Heat Dissipation

23

POWER REQUIREMENTS

24

AC Power

24

Input Voltage Setting

24

Grounding

24

Power Cable

25

AC Power Line Transient Protection

25

Data Line Transient Protection

26

Power Protection Products

26

NCR Site preparation Services

27

CABLES

28

Cable Length

28

High Order Communications Standard Cable (RS-232)

28

RS-232 Cable (9 pin)

29

Alarm Interface Cable

31

Ethernet Standard Cable

32

CORRIDOR AND DOORWAY SIZES

33

Packaged ATM

33

Unpackaged ATM

34

FLOOR

35

Floor Covering

35

Floor Loading

35

Security Bolts

35

LIGHTING

36

Ambient Lighting

36

Task Lighting

36

ACCESSIBILITY

37

Highest Operable Point

37

Topmost Viewable Facia Item

37

DECALS

38

Card Reader

39

Decal Dimensions

39

Suggested Designs

39

Receipt Exit

40

Decal Dimensions

40

Cash Exit

41

Decal Dimensions

41

Advert

42

Without Camera Lens

42

With Camera Lens

42

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

With Consumer Awareness Mirrors

42

With Camera Lens and Consumer Awareness Mirrors

42

Decal Placement

43

REVISION RECORD

45

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

INTRODUCTION

16 ATM Site Requirements and Preparation INTRODUCTION The NCR SelfServ 16 is a free-standing, front access,

The NCR SelfServ 16 is a free-standing, front access, interior ATM fitted with a UL 291 Level 1 Construction or UL 291 Business Hours security enclosure.

Note:: All dimensions are rounded to the nearest millimetre unless otherwise specified.

Purpose and Audience

This book is intended for architects and those responsible for preparing a site prior to the arrival of the ATM.

Site Compliance

This book contains the information necessary for the preparation of a site conforming to NCR specifications. It is very important that the site complies with the requirements specified in this book, because, once the equipment has been installed, deficiencies in site preparation or the problems caused by these deficiencies are much more difficult to detect and correct. Further, failure to comply with these requirements or to take proper steps to protect equipment against risks identified in this book may cause serious damage to the equipment and to the customer’s business.

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

In addition to the need to comply with the requirements specified, electrical wiring and mechanical systems must also comply with all relevant codes, laws and regulations.

It is important that the site be prepared by a customer or his agent who is fully conversant with the special requirements of electronic equipment. The responsibility for ensuring that

the

site is prepared in compliance with this book remains with the customer.

For

information and guidance purposes only, a list is provided, in general terms, of those

matters for which the customer is responsible. This list is not intended to be comprehensive, and in no way modifies, alters, or limits the responsibility of the customer

for all aspects of adequate site preparation.

NCR staff will be available to answer questions relating to the contents of this book but, except where:

a the customer has been notified that a full or partial consultancy service is available and/or that NCR will be willing to undertake a preliminary or final site survey and

b the customer shall have entered into a formal contract with NCR for provision of the same

no comment, suggestion or advice offered or not offered about preparation of the site nor

any

inspection of the site whether before or after preparation is to be taken as approval of

the

location of the site and equipment or of its preparation and NCR will not be liable in

respect of any comment, suggestion or advice given by its staff or in respect of any failure to give advice.

Finally, only the customer can know the full extent of damage which may be caused to his business by reason of failure of the equipment which is to be installed. For this reason it is

the customer’s responsibility to ascertain the extent of any such possible damage to his

existing or planned business, and to effect, full insurance in respect of it.

Customer Responsibilities

The customer must do or provide the following:

When required by NCR, provide the NCR customer service representative with appropriate drawings that indicate:

Location of the equipment

Site wiring (power and signal, paths and lengths)

Location of other equipment capable of generating electrical noise, electromagnetic interference, heat, etc.

Make building alterations necessary to meet wiring and other site requirements.

Provide and install all communications cables, wall jacks, special connectors, and associated hardware.

Provide and install necessary power distribution boxes, conduits, grounds, lightning protection, and associated hardware.

Make sure all applicable codes, regulations and laws (including, but not limited to, electrical, building, safety, and health) are met.

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Provide and install auxiliary power or other equipment as required.

Provide storage or service areas as required.

Make sure the environmental requirements of the system/unit are met.

Provide floor coverings and environmental systems that limit or control static electricity build-up and discharge.

Install the product at a height which meets the accessibility regulations of the relevant country.

Voltage transients, line noise, surges, sags, impulses, and spikes may be experienced routinely or sporadically. When such phenomena occur, the use of protective devices, as described in this book, should be used to ensure proper operation of the equipment.

It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with NCR specifications and requirements and with all national, state or local telephone and telegraph regulations and laws.

Product Identification

The illustration below is typical of the layout of the product identification label which is fixed inside the ATM.

NCR SelfServ ™ 16 Class: XXXX Model: XXXX NCR Global Solutions Ltd. XX - XXXXXXXX
NCR SelfServ
™ 16
Class: XXXX
Model: XXXX
NCR Global Solutions Ltd.
XX - XXXXXXXX
Tracer: XX - XX
Serial:
Made in UK
Vãc:
XXX - XXXv
Hz: 50/60
A: X.X
BANK EQUIPMENT
CLASSIFIED BY UNDERWRITERS
LABORATORIES INC. AS TO
ELECTRICAL FIRE, SHOCK AND
CASUALTY HAZARDS ONLY.
IN ACCORDANCE WITH UL60950-1
LR32207
583R
C
US
ACN 000 003 592
Manufactured: Xxxxxx XXXX
Electromagnetic Compatibility
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This apparatus does not exceed Class A limits for radio noise emissions set out in the Radio Interference
Regulations of Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada
Complies with FDA Radiation Performance Standards, 21 CFR Subchapter J

The product is identified by the class, and a 4 digit model number. The serial number is unique to each ATM. The tracer number is used to identify where the ATM was built.

Please quote all of the serial and tracer numbers, including the prefix, when making reference to the ATM.

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Planning Check List

To assist you in preparing your site for the arrival of your ATM we provide here a check list of the various procedures that you should carry out prior to the arrival of your ATM. The procedures given are listed in chronological order.

Activity

Make scaled floor plan of selected site

Ensure correct environmental conditions

Establish all contractor and vendor related schedules

Check communication line requirements

Plan application development

Check floor plan and make any alterations

Install additional electrical outlets (if required)

Prepare site for data communication

Arrange for designing and printing of overlays/decals

Order technical publications

Order media supplies

Plan operator training (optional)

Ensure data communications equipment is installed and tested

Ensure installation accessories are available

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

SITING THE ATM

The SelfServ 16 is only suitable for installation in an interior environment. It must be installed on a non-combustible, clean, solid, level surface capable of supporting the maximum weight of the device, including media, and be placed within easy reach of power outlets. It must also be positioned away from heat sources, direct sunlight or any air conditioning equipment.

Allow sufficient room for installation and servicing requirements.

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

DIMENSIONS

ATM Dimensions

UL 291 Business Hours 450 mm (17.70 in.) 634 mm (24.96 in.) 111.5 mm (4.39
UL 291 Business Hours
450 mm
(17.70 in.)
634
mm
(24.96 in.)
111.5 mm
(4.39 in.)
1412 mm
(55.59 in.)
874
mm
(34.41 in.)
84 mm
550 mm
(3.31 in.)
(21.65 in.)

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UL 291 Level 1 Construction 450 mm (17.70 in.) 678 mm (26.69 in.) 156.5 mm
UL 291 Level 1 Construction
450 mm
(17.70 in.)
678
mm
(26.69 in.)
156.5 mm
(6.16 in.)
1412 mm
(55.59 in.)
874
mm
(34.41 in.)
83 mm
595 mm
(3.26 in.)
(23.43 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Facia Heights and Depths

All height dimensions are calculated from the base of the ATM. A B C D
All height dimensions are calculated from the base of the ATM.
A
B
C
D
E
F
G
H
Facia Item
Height
Depth From
Front of Facia
A 381 mm (15.0 in.)
Touchscreen Display
1312 mm
180 mm
(51.65 in.)
(7.09 in.)
B 381 mm (15.0 in.)
Display - 1st FDK (centre)
1220 mm
143 mm
(48.00 in.)
(5.63 in.)
959 mm
57 mm
C Receipt
(37.80 in.)
(2.24 in.)
935 mm
90 mm
D 5 JKL
No. 5 Key
(36.81 in.)
(3.54 in.)
S
792 mm
21 mm
E Cash Exit or Entry
(31.18 in.)
(0.82 in.)
897
mm
0 mm
F Audio Jack Plug
(35.31 in.)
(0.00 in.)
1002 mm
51 mm
G Card Reader
(39.45 in.)
(2.01 in.)
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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Facia Item Locations for Voice Guidance

B C A D E
B
C
A
D
E
 

Facia Item

Distance From No. 5 Key

   

141

mm

A

Receipt Exit

(5.55 in.)

   

330

mm

B

381 mm (15.0 in.) Display - Top left-hand FDK

(12.99 in.)

   

181

mm

C

Card Reader

(7.13 in.)

   

179

mm

D

Audio Jack Plug

(7.05 in.)

   

173

mm

E

Cash Exit or Entry

(6.81 in.)

Bolt Holes

The following illustrations show plan, sectional, views of the base of the ATM which should be used for pre-drilling the bolt holes ‘A’. It also illustrates the design of the steel plate that should be used where the floor is uneven, see “Floor Covering” on page 35.

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

UL 291 Business Hours

40 mm 370 mm 40 mm 75 mm (1.57 in.) (14.6 in.) (1.57 in.) (2.95
40 mm
370
mm
40 mm
75
mm
(1.57 in.)
(14.6 in.)
(1.57 in.)
(2.95 in.)
A
A
400
mm
550
mm
(15.7 in.)
(21.65 in.)
A
A
75
mm
450
mm
(2.95 in.)
(17.70 in.)

A

Bolt Hole

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

UL 291 Level 1 Construction

40 mm 370 mm 40 mm (1.57 in.) (14.6 in.) (1.57 in.) 120 mm (4.72
40 mm
370
mm
40 mm
(1.57 in.)
(14.6 in.)
(1.57 in.)
120
mm
(4.72 in.)
A
A
595
mm
400
mm
(23.43 in.)
(15.7 in.)
A
A
B
450
mm
75 mm
(17.70 in.)
(2.95 in.)
A
B
Bolt Hole
Alarm Sensor Hole

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Cable Entry

The following illustration shows the location of the cable entry hole on the rear of
The following illustration shows the location of the cable entry hole on the rear of the
ATM.
UL 291 Business Hours
70 mm
(2.76 in.)
40 mm
(1.57 in.)
25
mm
30 mm
(0.98 in.)
(1.18 in.)
UL 291 Level 1 Construction
70 mm
(2.76 in.)
40 mm
(1.57 in.)
40
mm
30 mm
(1.57 in.)
(1.18 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Packaged ATM

The dimensions of a packaged ATM, with and without the carton and lid, are shown in the following illustrations.

ATM with Pallet 1612 mm (63.46 in.) 80 mm (3.15 in.) 3 places 240 mm
ATM with Pallet
1612 mm
(63.46 in.)
80 mm
(3.15 in.)
3 places
240 mm
(9.45 in.)
900 mm
240 mm
(35.43 in.)
720 mm
(19.45 in.)
(28.35 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

ATM, Pallet and Carton 905 mm (35.63 in.) 720 mm (28.35 in.) 1666 mm (65.59
ATM, Pallet and Carton
905 mm
(35.63 in.)
720 mm
(28.35 in.)
1666 mm
(65.59 in.)
80 mm
(3.15 in.)
3 places
240 mm
(9.45 in.)
900 mm
240 mm
(35.43 in.)
720 mm
(19.45 in.)
(28.35 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

ATM, Pallet, Carton and Lid 920 mm (36.22 in.) 730 mm (28.74 in.) 1683 mm
ATM, Pallet, Carton and Lid
920 mm
(36.22 in.)
730 mm
(28.74 in.)
1683 mm
(66.26 in.)
80 mm
(3.15 in.)
3 places
240 mm
(9.45 in.)
900 mm
240 mm
(35.43 in.)
720 mm
(19.45 in.)
(28.35 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

INSTALLATION AND SERVICE CLEARANCES

Important Notice

If it is likely that the ATM will be upgraded with new modules as they become available, you should use the optimum clearances.

Installing the ATM in the minimum servicing areas may impact servicing and/or upgrading times.

The minimum service areas are required for servicing. If these areas are not available consult your local service representative.

Any surround or enclosure that sits on top of the ATM must be self supporting.

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Optimum Clearances

The following illustration shows the optimum area required for installing and servicing the ATM.

Note: Baseline for dimensions, indicated by the dotted line, is the front of the security enclosure with the security enclosure door open.

UL 291 Business Hours

500 mm 450 mm 500 mm (19.68 in.) (17.72 in.) (19.68 in.) 38 mm 584
500 mm
450 mm
500 mm
(19.68 in.)
(17.72 in.)
(19.68 in.)
38 mm
584
mm
(1.50 in.)
(22.99 in.)
Front of
Security
Enclosure
1602 mm
(63.07 in.)
1018 mm
(40.08 in.)
1450 mm
(57.09 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

UL 291 Level 1 Construction

500 mm 450 mm 500 mm (19.68 in.) (17.72 in.) (19.68 in.) 38 mm (1.50
500 mm
450 mm
500 mm
(19.68 in.)
(17.72 in.)
(19.68 in.)
38 mm
(1.50 in.)
628
mm
(24.72 in.)
Front of
Security
Enclosure
1646 mm
(64.8 in.)
1018 mm
(40.08 in.)
1450 mm
(57.09 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

Minimum Clearances

The following illustrations show the minimum area required for installing and servicing the ATM.

Note: Baseline for dimensions, indicated by the dotted line, is the front of the security enclosure with the security enclosure door open.

UL 291 Business Hours 265 mm 526 mm 162 mm (10.43 in.) (20.71 in.) (6.38
UL 291 Business Hours
265
mm
526
mm
162
mm
(10.43 in.)
(20.71 in.)
(6.38 in.)
38 mm
38 mm
38 mm
(1.50 in.)
(1.50 in.)
(1.50 in.)
303
mm
450
mm
200
mm
584
mm
(11.93 in.)
(17.72 in.)
(7.84 in.)
(22.99 in.)
Front of
Security
Enclosure
84
mm
1484 mm
(3.31 in.)
(58.43 in.)
900
mm
(35.43 in.)
953 mm
(37.52 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

UL 291 Level 1 Construction 265 mm 526 mm 162 mm (10.43 in.) (20.71 in.)
UL 291 Level 1 Construction
265
mm
526
mm
162
mm
(10.43 in.)
(20.71 in.)
(6.38 in.)
38 mm
38 mm
38 mm
(1.50 in.)
(1.50 in.)
(1.50 in.)
303
mm
450
mm
200
mm
628
mm
(11.93 in.)
(17.72 in.)
(7.84 in.)
(24.72 in.)
Front of
Security
Enclosure
1528 mm
84
mm
(60.16 in.)
(3.31 in.)
900
mm
(35.43 in.)
953 mm
(37.52 in.)

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NCR SelfServ™ 16 ATM Site Requirements and Preparation

ENVIRONMENTAL REQUIREMENTS

For the ATMs to function correctly, the site at which they are to be installed should meet the following environmental requirements.

Temperature and Humidity

The ATMs will operate over a range of temperature and humidity. However, continuous operating at or near the range limits or in a location where the temperature and humidity change beyond the specification, should be avoided.

Normal Operating Range

Temperature (dry bulb)

10°C to 40°C (50°F to 104°F)

Relative humidity

20% to 80%

Dew point temperature restriction

26°C (79°F) max.

Storage Range (Up To Three Months):

Temperature

-10 o C to 50 o C (14 o F to 122 o F)

Relative Humidity

10% to 90%

Transit Range (Up To One Week):

Temperature (see Note)

-40 o C to 60 o C (-40 o F to 140 o F)

Relative Humidity

5% to 95%.

Note: If an uninterruptible power supply (UPS) is fitted to the ATM, the temperature during transit should not drop below -15 o C (15 o F).

Extreme Power On Range (Up To One Hour):

Temperature

0 o C to 45 o C (32 o F to 113 o F)

Relative Humidity

10% to 95%.

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Barometric Pressure

Operating and transit limits

105 kPa (15.2 lb. F/in.) to 70 kPa (10.2 lb. F/in.)

Equivalent altitude

Up to a maximum of:

3000 m

(9842.52 ft)

Electromagnetic Compatibility (EMC) and Safety

The ATM complies with the following directives and standards for IT equipment:

EMC Directives

2004/108/EC ‘EMC Directive and Amendments’

93/68/EEC ‘CE Marking Directive’.

Emission Standards

The ATM complies with the following requirements for radiated and conducted emissions:

EN 55022 (1998) Class A

FCC 47CFR Part 15. Class A

CISPR 22 Class A

AS/NZS 3548 Class A

GB 9254 Class A

CNS 13438 Class A.

Additional Requirements for 220V - 240V Units

The ATM complies with the following requirements for conducted emissions:

EN 61000-3-2: 2000, Mains harmonics, Class A

EN 61000-3-3: 1995/+A1: 2001, Mains flicker.

Immunity Standards

The ATM complies with the following requirements for radiated and conducted immunity:

EN 55024 (1998)/+A1: 2001, A2: 2003

NCR SelfServ™ 16 ATM Site Requirements and Preparation

As per the requirements of EN55024, the ATM complies with the requirements of the following normative Immunity Standard:

EN 61000-4-2 Electrostatic Discharge

EN 61000-4-3 Radiated RF

EN 61000-4-4 Electrical Fast Transient/Burst

EN 61000-4-5 Surge

EN 61000-4-6 Conducted RF

EN 61000-4-8 Power Frequency Magnetic Field

EN 61000-4-11 Voltage Dips/Short Interruption.

Safety Directive

Low Voltage Directive (LVD) 2006/95/EC.

Harmonised Safety Standard

EN 60950-1: ‘Information Technology Equipment - Safety’.

EN 60950-22: 'Information Technology Equipment - Safety Equipment Installed Outdoors’.

Heat Dissipation

The NCR SelfServ product range is a flexible hardware platform. NCR recommends that actual power measurements are taken and used to establish the heat dissipation for specific hardware configurations. These measurements should include any custom or third party features.

Where specific measurements are not available then, as a guide, 760 KJ/hour can be used as an indicative heating load. This figure is based on an ATM in idle mode, with a medium to high feature functionality configuration.

Note: Heat dissipation figures are largely unaffected by transactional rates.

NCR SelfServ™ 16 ATM Site Requirements and Preparation

POWER REQUIREMENTS

Note: Electrical rating information is also shown on the product label fixed inside the top cabinet of the ATM.

AC Power

The maximum current requirements at the stated input voltages are:

10A at 120V

6.3A at 230V.

The maximum inrush current is 100A.

Note: For terminals with deposit devices be aware that, in the event of a power failure, there is the potential for customer’s cash to be retained in the device. For this reason NCR does not recommend running an ATM with deposit devices without an Uninterruptible Power Supply (UPS).

Input Voltage Setting

The ATM can operate from the following input mains voltages:

90V to 136V at 50/60Hz

180V to 264V at 50/60Hz.

Grounding

The ATM operates from a single phase, 3 wire supply; live, neutral and ground. The power requirements of this unit will normally permit it to operate within existing wiring configurations and from existing branch mains outlets providing:

1. Where the supply is provided from a general purpose distribution panel, then the other branch circuits from this panel must not be used to support heavy inductive loads such as air conditioners, elevators, microwave ovens, and so on. Nor may such equipment be operated on the same branch circuit as the ATM.

2. If using distribution panels, all branch circuit grounding conductors must be connected to an insulated terminal strip in the distribution panel. The grounding conductor from the distribution panel to the building ground point must be at least equal in size to the power conductor necessary to supply the NCR system.

Note:

refer to the Data Line Transient Protection section of this book.

The building ground point can affect data integrity. For additional information

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Power Cable

The ATM is supplied either as a 120V or a 220-240V unit. 120V ATMs are supplied with a power cable fitted with a NEMA type 5-15P power source connector. 220-240V ATMs are supplied with an unterminated power cable. Information about suitable power connectors is supplied with the accessories.

The power cable supplied is 3 m (9.8 ft) in length. If it is necessary to increase this length to meet site requirements, then the extension must satisfy local or country regulations. Power connectors must be wired as shown below.

WARNING

This equipment must be earthed.

1

2

3

 

Live - Bro w n - Bro w n

(E
(E

(L or R e d )

( N or Black )

or G reen/Yello w)

eutral - Blue - Blue - Blue

N

G

round-Y ello w/G reen d-Yellow/G reen roun d-Y ello w/G

   

Note:

legislation and refer to the markings on United Kingdom three pin plugs.

The annotations within brackets are included to comply with United Kingdom

AC Power Line Transient Protection

In the process of power distribution, transient electrical energy (including, but not limited to, lightning strikes, intermittent short circuits, and switching transients) can be introduced on to power lines. Such transient energy can be very damaging to electronic hardware and can also cause data corruption. Under these circumstances, NCR Corporation recommends the use of AC power transient suppressors and data (communication) line transient suppressors. Such protective devices are intended to guard against power and data line transients that can result in hardware damage and various system or program errors.

Improvement of any deficiencies in power quality is a customer responsibility. Malfunction and/or component failure as a result of power quality problems are/is not covered by NCR Corporation Maintenance Agreement. NCR Corporation accepts no liability for any such occurrence nor for its consequences.

When power transient suppression is required, the suppressors used should meet the following minimum requirements:

Dissipate energy to match the appropriate application categories as defined by ANSI/ IEEE Standard C62.41, Guide on Surge Voltages in Low-Voltage AC Power Circuits.

Be of the voltage limiting (clipping), or tracking filter type. The suppressor must not ‘clamp’ the voltage to zero, and must self-recover after the passage of the transient. The suppressor may be of the hybrid type construction that makes use of various technologies in order to meet speed and dissipation requirements.

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Exhibit a ‘short circuit’ mode upon its failure, thus providing a positive indication of its failure such as a blown fuse or tripped breaker

Be listed by the accepted safety organization for the country involved (e.g. UL, CSA, VDE, ETL, etc.) and the installation must conform to local, state, and national electrical codes and regulations.

 

Comparable

 

Location Category

to IEC

No 664

Transient

 

Category

 

Waveform

 

Amplitudes

B

= Major feeders, short

III

Volts = 1.2 x 50 Current = 8 x 20 and

μ s

6kV

branch circuits, and load

μ s

3kA

centres

0.5

μ

Rise - 100 kHz

6kV

Ringwave

 

500A

C

= Service Entrance and run

IV

Volts = 1.2 x 50 Current = 8 x 20

μ s

10kV or more

to

load centre

μ s

10kA or more

Data Line Transient Protection

The nature of the transient phenomenon may extend to the data communication lines connected to this equipment. It is the responsibility of the customer to install and connect a data line transient suppression system to correct or prevent any deficiencies. Such systems must meet the following minimum requirements:

Be of the self-recovering voltage limiting type. Exhibit a ‘short circuit’ mode upon its failure to ensure a positive indication of its failure. Insert minimum inductive and capacity loading at the operating frequency. Be installed in accordance with all applicable local, state, and national electrical codes and regulations.

Protect the data port from damage in the presence of a data line transient event as defined in IEC Standard 1000-4-5 (formerly IEC 801-5).

Note: NCR provides a full line of both AC power and data line transient surge suppressors to protect your SelfServ ATM and reduce costly downtime and extend the life of the ATM Solution. For sizing and product information, please call NCR Site Preparation Services at the numbers shown at the end of this section.

Power Protection Products

Other power problems can interrupt ATM transactions and potentially create a customer ATM downtime issue. For an ATM with a Cash Acceptor, the use of a UPS (Uninterruptible Power Supply) is strongly recommended to avoid downtime and the potential for the customer’s cash to be retained in the module during a power failure.

NCR SelfServ™ 16 ATM Site Requirements and Preparation

The following power protection products are available from NCR Site Preparation Services (see contact numbers at the end of this section):

UPS (Uninterruptible Power Systems)

Provides battery backup for power outages and brown-outs

Includes AC and data line surge protection

If needed, certain models provides basic voltage regulation

Small size provides easy installation.

Line Conditioners/Filters

Incorporates an isolation transformer or filter that provides 100% isolation from disturbances on the incoming AC power line

Removes EMI/RFI noise that cause equipment lockups

Reduces common mode noise issues and surges / transients

Significantly reduces POS downtime and component failure.

Transient Voltage Surge Suppressors

Provides protection from catastrophic AC surges/transients

Provides data line protection from catastrophic surges that can migrate onto the data line and network.

NCR Site preparation Services

Contact Information For more information from NCR’s Site Preparation Services group on the availability of power protection, data line transient suppressors and uninterruptible power supply products, warranty or configuration assistance, call the appropriate number below:

Region

Telephone

USA and Canada

+1 800 257 0458

Europe, Middle East and Africa

+97 1501405904 or 919-228-2412 (US)

Caribbean and Latin America

+55 21 2540 0058

Asia Pacific

+91 93-80291285

NCR SelfServ™ 16 ATM Site Requirements and Preparation

CABLES

Cable Length

External communications cables are not supplied with the ATM. The specifications for these cables are supplied in the following pages. When producing cables allow for 2.9 m (9.5 ft) of cable within the ATM.

High Order Communications Standard Cable (RS-232)

The type of cable required depends upon the communications system to be used.

The standard high order communications system supports most common bit and byte oriented disciplines (synchronous and asynchronous) with an RS-232 interface.

The interconnecting cable to the remote modem should not exceed the length 12.2 m (40.0 ft). The cable must conform to the following specification:

1 , 2 6 5 3 4 1 . Connector, 25 w ay ( N
1
, 2
6
5
3
4
1 . Connector, 25 w ay ( N C R part no. 006 - 0005897).
2 . Ter m inal w ire , m ale (N C R part no. 009 - 000264 2) .
3 . Ca b le , m ulticond uctor (N C R part no. 007 - 8907033).
4. Connector (deter mine d b y re mote device).
5 . S h ell h oo d ( N C R part no. 006 - 1500038).
6 . Screw retainer (N C R part no. 601 -0101584 ) .
C HA SSI S GND 1 TD.V 2 RD.V 3 RQ S .V 4 R
C
HA SSI S GND
1
TD.V
2
RD.V
3
RQ S .V
4
R
FS .V
5
D
SR.V
6
S
IG.GND
7
R
LS D.V
8
T
SET.V
15
RSE T.V
17
W
C A.V
18
DTR.V
20
C
I.V
22
E
XT SET.V
2
4
WIN.V
25

NCR SelfServ™ 16 ATM Site Requirements and Preparation

At the required point (see below) from the ATM end of the cable, remove a 40 mm (1.6 in.) section of the outer sleeve, taking care not to cut through the cable shielding.

40 mm

(1.6 in.)

not to cut through the cable shielding. 40 mm (1.6 in.) 2.5 m (8.2 ft) RS-232
not to cut through the cable shielding. 40 mm (1.6 in.) 2.5 m (8.2 ft) RS-232
not to cut through the cable shielding. 40 mm (1.6 in.) 2.5 m (8.2 ft) RS-232

2.5 m

to cut through the cable shielding. 40 mm (1.6 in.) 2.5 m (8.2 ft) RS-232 Cable

(8.2 ft)

RS-232 Cable (9 pin)

The ATM can have up to two RS-232 (9 pin) outlets. The cable for each outlet is limited in length to 12.24 m (40.16 ft) and must conform to the specification and wiring given below.

1 , 2 3 4
1 , 2
3
4

1 . Connector, 9 w ay ( N C R part no. 006 - 00104 88) .

2 . Ter m inal w ire , fe m ale (N C R part no. 009 - 000264 0) .

3 . Ca b le , m ulticond uctor (NC R part no. 007 - 8907033). 4. Connector (d eter mine d b y re mote d evice).

DCD 1 1 RXD 2 2 TXD 3 3 DTR 4 4 5 S-GND 5
DCD
1
1
RXD
2
2
TXD
3
3
DTR
4
4
5
S-GND
5
DS R
6
6
RTS
7
7
CTS
8
8
9
RI
9
S h ield ing
S hiel din g

NCR SelfServ™ 16 ATM Site Requirements and Preparation

At the required point (see below) from the ATM end of the cable, remove a 40 mm (1.6 in.) section of the outer sleeve, taking care not to cut through the cable shielding.

40 mm

(1.6 in.)

the outer sleeve, taking care not to cut through the cable shielding. 40 mm (1.6 in.)
the outer sleeve, taking care not to cut through the cable shielding. 40 mm (1.6 in.)
the outer sleeve, taking care not to cut through the cable shielding. 40 mm (1.6 in.)

2.5 m

the outer sleeve, taking care not to cut through the cable shielding. 40 mm (1.6 in.)

(8.2 ft)

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Alarm Interface Cable

The ATM may optionally be configured to provide an alarm interface which enables the

ATM to be connected to an external local alarm system. The interface may take the form

of one of two options; a basic alarm system or an enhanced alarm system.

A stabilised, non interruptible power supply must be provided through the external alarm

system. The alarm interface cable wiring must conform to the following specification:

12V +/- 2V dc

200mA maximum

Ripple, 5% maximum.

1 , 2 6 5 3 4
1 , 2
6
5
3
4

1 . Connector, 25 Way ( N C R part no. 006 - 0005896)

2 . Ter m inal , w ire , fe m ale (N C R part no. 009 - 0002640)

3 . Ca b le , m ulticond uctor (d eter mine d b y t h e alarm installed ) . 4. Connector (d eter mine d b y re mote d evice).

5 . S h ell H oo d ( N C R part no. 006 -

6 . Screw retainer (N C R part no. 601 -0101584 ) .

1500038 ) .

At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding.

40 mm (1.6 in.) 200 m (7.9 in.)
40 mm
(1.6 in.)
200 m
(7.9 in.)

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Ethernet Standard Cable

The ethernet standard cable (not supplied) must be fully shielded, category 5 compliant and not exceed 97 m (318.2 ft) in length. The cable must conform to the specification and wiring given below.

Pin 1 Pin 8
Pin 1
Pin 8

1 . Connector, 8 pin (N C R part no. 006 - 8800237). 2 . Ca b le , cate g ory 5 sh iel d e d ( N C R part no. 006 - 8800387). 3 . Connector (d eter m ine d b y re m ote d evice).

NCR SelfServ™ 16 ATM Site Requirements and Preparation

CORRIDOR AND DOORWAY SIZES

Ensure that doorways and corridors leading to your point of installation are wide enough to allow the package to pass through, or make arrangements to unpack the ATM in an area with sufficient access and then move it to the installation site. Also make sure that any corridors can support the weight of the ATM. Refer to page 35 for the maximum weight of the ATM and its floor loading.

Packaged ATM

The following table gives the minimum dimensions for doorways, corridors with right angle corners and the space required to rotate on its axis a packaged ATM.

Note 1: The dimensions assume the ATM is being moved using equipment that does not extend beyond the ATM or packaging.

Note 2: A surrounding clearance of 6 mm (0.24 in.) has been allowed in the figures.

A

B B Pallet, carton and lid Pallet and carton C
B
B
Pallet, carton and lid
Pallet and carton
C

Pallet without carton

A Doorway or straight corridor

742 mm

732

mm

732

mm

(29.21 in.)

(28.82 in.)

(28.82 in.)

B Corridor with corner

853 mm

841

mm

839

mm

(33.58 in.)

(33.11 in.)

(33.03 in.)

C Rotation about centre

1186 mm

1168 mm

1165 mm

(46.69 in.)

(45.98 in.)

(45.87 in.)

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Unpackaged ATM

The following table gives the minimum dimensions for doorways, corridors with right angle corners and the space required to rotate on its axis an unpackaged front access ATM.

Note 1: The dimensions assume the ATM is being moved using equipment that does not extend beyond the ATM or packaging.

Note 2: A surrounding clearance of 6 mm (0.24 in.) has been allowed in the figures.

A

B B UL 291 Business Hours UL 291 Level 1 Construction C
B
B
UL 291 Business
Hours
UL 291 Level 1
Construction
C

A Doorway or straight corridor

462 mm

462

mm

(18.19 in.)

(18.19 in.)

B Corridor with corner

562 mm

575

mm

(22.13 in.)

(22.64 in.)

C Rotation about centre

789 mm

826

mm

(31.06 in.)

(32.52 in.)

NCR SelfServ™ 16 ATM Site Requirements and Preparation

FLOOR

The ATM is suitable for mounting on a concrete or other non-combustible surface only.

Floor Covering

An antistatic floor covering should be used and must be of a type that will not generate dust or fluff. The surface on which the ATM is to be sited should be level and even. In locations where the floor may be uneven, it is recommended that a steel plate is used under the ATM.

Floor Loading

The ATM must be installed on a floor capable of supporting the maximum weight. Only the maximum weight should be considered as additional options may be added after installation.

 

UL 291 Business Hours

UL 291 Level 1 Construction

Maximum weight

230 kg

340 kg

(507.2 lb.)

(749.7 lb.)

Floor loading

929 kg/m 2 (190.3 lb./ft 2 )

1270 kg/m 2 (260.1 lb./ft 2 )

Security Bolts

To meet security standards the ATM must be bolted to the floor, through the ‘A’ holes, using four bolts with anchor washers as specified below. The floor must be capable of withstanding the loading imposed by the anchor points for the bolts. Bolts and anchor washers are to be supplied by the owning organisation.

If an adjustable plinth is used, it must be bolted to the floor.

To meet security standards the minimum specification for bolts to secure the ATM to a concrete floor is high tensile M12 (1/2 in.) bolts with appropriate anchor washers of 6 mm (0.2 in.) minimum thickness. Bolts should be a minimum depth of 150 mm (5.9 in.) and either resin anchor bolts or shield anchor type bolts.

NCR SelfServ™ 16 ATM Site Requirements and Preparation

LIGHTING

Ambient Lighting

If the ATM is fitted with a video camera, it is strongly recommended that there is a

minimum of 50 lux lighting at floor level within the area illustrated below.

1000 mm (39.37 in.) 1550 mm (61.02 in.)
1000 mm
(39.37 in.)
1550 mm
(61.02 in.)

Task Lighting

A minimum of 200 lux is required for task lighting.

NCR SelfServ™ 16 ATM Site Requirements and Preparation

ACCESSIBILITY

Highest Operable Point

The highest operable point is the height of the highest consumer interface element when the ATM is in use. The top FDK of the 15.0 inch display is considered to be the highest operable point of this ATM. Providing that the software application is designed to NCR guidelines this point also applies for the touch screen variant.

Topmost Viewable Facia Item

The following illustration shows the projected angle from the front of the ATM facia to the topmost viewable facia item.

52 o Touc h screen D isplay
52 o
Touc h screen D isplay

B006-6956-B000

37

NCR SelfServ™ 16 ATM Site Requirements and Preparation

DECALS

This section provides specifications for the decals which you may wish to fit to the front of your ATM.

The SelfServ 16 decal recesses are positioned over the arrow shaped Media Entry and Exit Indicators (MEEI’s) which illuminate to indicate the position of the receipt, cash and card slots. Decals should be made from a clear material, that allows the light from the MEEI’s to shine through, with white text or icons that contrast against the dark background colour of the facia.

Decals can also, if required, be used as paint masks if the facia is to be Colour Customised - to avoid the MEEI’s being painted over.

Decals should be a maximum of 0.5 mm (0.02 in.) thick and it is recommended that they be made from transparent textured polycarbonate with 3M 467 High Performance MP adhesive.

Icons or text on the decals should provide good contrast of at least 70% between foreground (text/icon) and background.

Where text is used a sans serif typeface, such as Tiresias, is recommended.

38

B006-6956-B000

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Card Reader

Decal Dimensions

The card reader decal should be of the following dimensions.

Note: The shaded grey must be left clear to avoid obscuring the MEEI.

68 mm (2.67 in.) 99.5 mm (3.92 in.) D ia meter 20 mm 57 mm
68 mm
(2.67 in.)
99.5 mm
(3.92 in.)
D
ia meter
20
mm
57 mm
(0.78 in.)
(2.24 in.)
43mm
(1.69 in.)
19
mm
9 mm
(0.75 in.)
(0.35 in.)
12
mm
(0.47 in.)
30
mm
(1.18 in.)

Suggested Designs

19 mm 9 mm (0.75 in.) (0.35 in.) 12 mm (0.47 in.) 30 mm (1.18 in.)
Card
Card

B006-6956-B000

39

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Receipt Exit

Decal Dimensions

The receipt exit decal should be of the following dimensions.

Note: The shaded grey must be left clear to avoid obscuring the MEEI.

64.5 mm (2.53 in.) 21.5 mm 20 mm (0.84 in.) (0.78 in.) 12 mm (0.47
64.5 mm
(2.53 in.)
21.5
mm
20 mm
(0.84 in.)
(0.78 in.)
12 mm
(0.47 in.)
9 mm
(0.35 in.)
30 mm
(1.81 in.)

40

Suggested Designs

(0.84 in.) (0.78 in.) 12 mm (0.47 in.) 9 mm (0.35 in.) 30 mm (1.81 in.)

B006-6956-B000

Receipt
Receipt

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Cash Exit

Decal Dimensions

The cash exit decal should be of the following dimensions.

Note: The shaded grey must be left clear to avoid obscuring the MEEI.

30 mm (1.81 in.) 12 mm (0.47 in.) 21.5 mm 20 mm (0.84 in.) (0.78
30 mm
(1.81 in.)
12 mm
(0.47 in.)
21.5
mm
20 mm
(0.84 in.)
(0.78 in.)
64.5 mm
11 mm
(2.53 in.)
(0.34 in.)

Suggested Designs

21.5 mm 20 mm (0.84 in.) (0.78 in.) 64.5 mm 11 mm (2.53 in.) (0.34 in.)

B006-6956-B000

Cash
Cash

41

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Advert

The following illustrations show dimensions for an advert decal that can be placed on the front of the product in the advert decal recess.

Without Camera Lens

50 mm (1.96 in.)
50
mm
(1.96 in.)
415 mm  

415

mm

415 mm  
 
 

(16.34 in.)

     

8

mm

 

(0.31 in.)

R

a d ius in

4 corners

4

corners

With Camera Lens

4in.) R a d ius in 4 corners With Camera Lens 8 mm (0.31 in.) a

8 mm

(0.31 in.)

a d ius in

R

corners

(1.22 in.)

D ia m eter

1 mm

(0.04 in.)

With Consumer Awareness Mirrors

50 mm (1.96 in.)
50
mm
(1.96 in.)
in.) With Consumer Awareness Mirrors 50 mm (1.96 in.) 314 mm (12.36 in.) 8 mm (0.31

314 mm

With Consumer Awareness Mirrors 50 mm (1.96 in.) 314 mm (12.36 in.) 8 mm (0.31 in.)

(12.36 in.)

Awareness Mirrors 50 mm (1.96 in.) 314 mm (12.36 in.) 8 mm (0.31 in.) R a
Awareness Mirrors 50 mm (1.96 in.) 314 mm (12.36 in.) 8 mm (0.31 in.) R a

8 mm

(0.31 in.)

R a d ius in

4 corners

With Camera Lens and Consumer Awareness Mirrors

42

44 corners With Camera Lens and Consumer Awareness Mirrors 42 8 mm (0.31 in.) a d

8 mm

(0.31 in.)

a d ius in

R

corners

(1.22 in.)

D ia m eter

1 mm

(0.04 in.)

B006-6956-B000

NCR SelfServ™ 16 ATM Site Requirements and Preparation

Decal Placement

The placement of the decals is shown in the illustration below.

Ad vert R eceipt Exit Car d Rea d er Cas h Exit
Ad vert
R
eceipt Exit
Car d Rea d er
Cas h Exit

B006-6956-B000

43

NCR SelfServ™ 16 ATM Site Requirements and Preparation

44

B006-6956-B000

REVISION RECORD

Date

Page

Revision

Description of Change

January 2011

All

A

New publication

April 2011

Various

B

Updated height dimensions Updated pallet and corridor dimensions Added UL 291 Construction security enclosure Removed wheelchair access section

To help maintain the quality of NCR publications, please send feedback on their accuracy, clarity or usability to:

userfeedback@exchange.scotland.ncr.com

For technical or sales queries, please contact your local NCR support.