Week one, Tutorial Questions and Tasks 1.

Why is the study of historical management theory important for a manager in today's business environment? 2. What key ideas did classical approaches, behavioural (or human resource) approaches, and quantitative approaches contribute to management thinking? 3. Assume that you are a manager working in a successful Australasian company. Discuss how you would try to influence workers' motivation using the classical approach to management. How would you try to influence workers' motivation using the human resource approach to management? 4. What is meant by systems thinking? What is contingency thinking? Why are both types of thinking useful for managers and leaders in contemporary organisations? 5. Discuss the qualities that leaders should have to be successful in the 21st century. Week two, Tutorial Questions and Tasks 1. Describe the elements of the general environment and provide an example of each element. Describe the elements of the specific environment and provide an example of each element. 2. Explain why quality is important in operating a business. 3. What is organisational culture and why is it important? 4. Explain how organisational subcultures and diversity are linked. 5. Explain how diversity can benefit an organisation. Week three, Tutorial Questions and Tasks 1. Compare and contrast the managerial challenges posed by the following regions of the global economy: Europe, the Americas, Asia and the Pacific Rim, and Africa. 2. Briefly describe the potential benefits to the host country of a multinational corporation. What are some of the complaints a host country may have about a MNC operating within its borders? 3 Discuss the benefits that multinational corporations derive from establishing business relationships with a host country. What are some of the complaints that MNCs have regarding business relationships with a host country? 4. Visit the web site of Geert Hofestede and read the information on different cultural dimension Using the online tool compare two national cultures and discuss the difference Week four, Tutorial Questions and Tasks 1. Identify the alternative views of ethical behaviour and briefly describe the main emphasis of each view. 2. Explain the concepts of cultural relativism and universalism. What implications do these concepts have for international business operations? 3. What is an ethical dilemma? Describe some of the possible sources of ethical dilemmas.

Week five, Tutorial Questions and Tasks 1. Identify and describe the steps in the planning process. 2. What is scenario planning? Discuss the benefits of scenario planning for individuals and organisations. 3. Describe the types of plans used by managers. 4. Describe the difference between strategic and tactical plans. Week six, Tutorial Questions and Tasks 1. Briefly explain the importance of controlling in organisations. 2. Identify and describe the three types of control. 3. Identify and describe the four steps in the control process. 4. What is the purpose of organisational design? What are the differences between bureaucratic designs and adaptive designs? 5. Explain the interrelationships of environmental uncertainty, technology, strategy and organisational design. Week seven, Tutorial Questions and Tasks 1. What is leadership? What is power? How are leadership and power related? 2. What is leadership style? Explain how concern for task and concern for people are related to leadership style. 3. Explain emotional intelligence and its components. How might a person's level of emotional intelligence influence his/her effectiveness as a leader? 4. Why is moral leadership important? What can people do to improve their capabilities to lead ethically? Week eight, Tutorial Questions and Tasks 1. Explain why understanding the communication process and having communication skills are important for managerial success. 2. Discuss some of the barriers that are encountered in the communication process. What can a person do to overcome these barriers? 3. Explain how managers can use active listening and constructive feedback skills effectively at the workplace. 4. Explain the five different conflict management styles and their potential implications for actually resolving conflict situations

Week nine, Tutorial Questions and Tasks 1. Using the contributions and inducements that are referred to in the psychological contract between the individual and organisation, explain the nature of the relationship that you have had with an organisation for which you now work or have worked in the past. 2. Explain the role that job design plays in worker satisfaction and performance. 3. Describe the core characteristics model of job enrichment. Explain how this model can provide guidance to practising managers. 4. Compare and contrast any three of the alternative work schedule concepts. What are the advantages and disadvantages to the individual and organisation in using these options? 5. Describe the most common sources of stress and explain their consequences. What can individuals do to effectively manage the stress that they experience? Week ten, Tutorial Questions and Tasks 1. What is human resource management and what role does it play in organisations? Why do most organisations employ persons in various capacities as human resource or personnel specialists? 2. Briefly describe the legal context of human resource management and labour management relations. What impact do the various legislative Acts have on organisations' human resource management policies and practices? 3. Assume that you own and operate your own business, and that you employ approximately 50 people. You want to hire the best-qualified people that you can find. Explain how you would go about recruiting and selecting new employees. 4. What steps should a manager take in helping a new employee fit into the work environment in a way that furthers his/her development and performance potential? 5. What options would you, as a manager, have in maintaining a qualified workforce?

Week 11, Tutorial Questions and Tasks 1. How do teams contribute to organisations? 2. Identify the different types of teams and explain what role each can play in organisations. 3. Briefly describe the stages of group/team development. Think of a group or team in which you have held or currently hold membership. Explain how the stages of group/team development can be applied to this example group or team.

Assessments
Assessment one Activity 3.2 Mini Project (assessment) You are required to locate two peer reviewed journal articles. That discuss Management topics and concepts. The articles must be from different journals. Write a very brief summary (no more than 100 words) of the article and reference correctly using CDU Harvard referencing style. This is worth 10 per cent of your participation marks for the semester. You must submit this activity online by Friday week five. It will not be available after midnight on the due date

Assessment two Research a Management concept/definition and create a Wiki entry. Suggested terms include: Motivation Teams Leading Planning Controlling Organising Bureaucracy Strategy..... Your definition should be 100 - 200 words in length. You must include two references. References must be in CDU Harvard style Your Wiki entry must cover a new concept - one that has no already been attempted by another student i.e. no concepts are to be repeated This activity is worth 10 marks. It must be completed by midnight Friday Week 10. This activity will not be available after the due date