www.infovista.

com

The Challenges of Ensuring Mobile Broadband Quality

Ranga Thittai
Copyright 2013 InfoVista S.A. All rights reserved.

Mobile Broadband is more than Radio Access

Data Center/IT
Application servers, load balancing, firewall, security, hosted application & content

IP Core
IP/MPLS backbone Network engineering

Mobile Packet Core

Multi-vendor GGSN & SGSN management

IP Backhaul
Cell-site remote reach, end-to-end quality latency, timing/synchronization

Radio Network
4G, 3G, 2.5G cell performance & engineering

Mobile Broadband Is Delivered from Cell Tower to Data Center

Internet Service Provider
S/P Gw /GGSN MME / SGSN

Data Center

Content Providers VAS MVNO

IP/MPLS Transport

Ethernet Backhaul Leased Line Backhaul

eNodeB

Hosted VAS Internal Portal PSTN/ ISDN

HLR

VLR

PLMN

MSC / Call Server

NodeB
MGW

Gateway Congestion Application Response ISP Delays

Latency Pkt Loss Jitter

Bearer Establishment AAA/DNS Authentication

Latency Pkt Loss Jitter

Congestion Pilot Pollution

Copyright 2013 InfoVista S.A. All rights reserved.

Now Lets Look at Network Entities That Come Into Play

Evolved Packet Core
MME / SGSN

Data Center/IT

IP Core

IP Backhaul

Radio Network

Internet Service Provider

S/P Gw /GGSN

Data 10s of Thousands Center of these Entities in Every Mobile Broadband Market

Content Providers VAS MVNO

IP/MPLS Transport

Ethernet Backhaul Leased Line Backhaul

eNodeB

Hosted VAS Internal Portal PSTN/ ISDN

HLR

VLR

PLMN

MSC / Call Server

Virtual LANs WAN Links

EVCs, Virtual LANs TDM/ATM Pseudowires Tunnels, LSPs Access Points MGW GTP Boards

EVCs, Virtual LANs TDM/ATM Pseudowires Tunnels, LSPs SAP Qs, CB-Qos, Fwding Classes Devices, interfaces, boards

NodeB
Cells Adjacencies MAC-HS Channel Elements Ethernet Unit
Copyright 2013 InfoVista S.A. All rights reserved.

Server CPU SAP Qs, CB-Qos, Fwding Classes Security Devices, interfaces, boards

CPU WAN Links Authentication

Network Performance Varies By Geography

Each Market is Different

Each Cluster is Different

Each Cell is Different

Copyright 2013 InfoVista S.A. All rights reserved.

Network Performance Varies By Time

Business Hours Performance

Commute Hour Performance Patterns

Busy Hour Performance

Holiday Performance

Weekend/Weekday Performance

Event Day Performance

Copyright 2013 InfoVista S.A. All rights reserved.

How To Assure Mobile Broadband Quality in this Chaos?

Small Cell, WiFi Overlay New (Packet Based) Mobile Backhaul Unified (Evolved) Packet Core

Rush Hour

Seasonal Chronics

Hotspots

Events

Multi-vendor, MultiGenerational Radio Access Network

Data Center, Internet Gateway, Content Server

Where is the issue ? What will be the next bottleneck?

Copyright 2013 InfoVista S.A. All rights reserved.

www.infovista.com

End-to-End Single Pane Monitoring

Copyright 2013 InfoVista S.A. All rights reserved.

InfoVistas Unified Assurance at a glance

DPI Content /Application Visibility
PGW /GGSN Open Mobile Infrastructure Reporting

MME / SGSN

Gi
Netflow

S1 Interfaces

eNode B IP/MPLS Transport

Ethernet / IP Backhaul

SGW

IuB Interfaces Proven IP/Ethernet and Data Center Assurance

Data Center PSTN/ISDN

VLR

PLMN
HLR

MSC / Call Server

Node B

MGW

BTS

Copyright 2013 InfoVista S.A. All rights reserved.

Vista360 Self Service Dashboards

Hop-by-hop Connected Network Visualization

Copyright 2013 InfoVista S.A. All rights reserved.

The Power of Unified Assurance .

Cells of the chronic location

Concerned Node-B
Cell Site Router (backhaul)

Copyright 2013 InfoVista S.A. All rights reserved.

10

So Answer Questions belowInstantaneously

Did my NodeBs lose sync because of high delay variation in the backhaul?

Did intermittent backhaul connection cause call drops in those cells?

Did my subscribers experience inordinate latency because of my ISP?

What was the total end-toend Mobile Broadband latency ?

Copyright 2013 InfoVista S.A. All rights reserved.

11

www.infovista.com

From Performance Reporting to Performance Monitoring

Copyright 2013 InfoVista S.A. All rights reserved.

From Performance Reporting to Performance Monitoring

Real time Collection and Analytics Real Time Visualization

Intelligent Alerting

Ubiquitous Monitoring

Copyright 2013 InfoVista S.A. All rights reserved.

13

Near Real Time Dashboarding

Copyright 2013 InfoVista S.A. All rights reserved.

14

Intelligently Reactive : Detect True Anomalies

Traffic
Downlink Traffic Volume Uplink Traffic Volume Downlink DRB Throughput Uplink DRB Throughput

Retainability
Call Drop Rate ERAB Drop Rate ERAB Drops Per Second ERAB Minutes Per Drop

Utilization
Per/User Throughput Avg Connected UE's Connected UE's using RRC

Discard Rates
UL DL

Learn each cells usual behavior for every given hour (eg, 5 PM) Is this Fridays 5 PM Performance abnormal? ALERT !!!

Alert is raised since KPI deviated from baseline by more than 20%

Copyright 2013 InfoVista S.A. All rights reserved.

15

Proactive : Predict Issues Before They Happen

Traffic
Downlink Traffic Volume Uplink Traffic Volume Downlink DRB Throughput Uplink DRB Throughput

Retainability
Call Drop Rate ERAB Drop Rate ERAB Drops Per Second ERAB Minutes Per Drop

Utilization
Per/User Throughput Avg Connected UE's Connected UE's using RRC

Accessibility
ERAB Setup Success Rate % RRC Setup Success Rate % RRC Failure Rate Random Access Success Rate

95th Percentile over a month

3 Month Forecasts

Busy Hour/ Busy Day

Time to Threshold/Saturation

Daily/Hourly (business hours) baselines

Copyright 2013 InfoVista S.A. All rights reserved.

16

On the Go : User-Configured Notifications

Copyright 2013 InfoVista S.A. All rights reserved.

17

www.infovista.com

Copyright InfoVista 2013 InfoVista All rights reserved. Copyright 2013 S.A. All S.A. rights reserved.

18