ESTATE PLANNING

1.HSBC

Wealth Planning
An extremely popular estate planning technique in India is to do nothing and leave it to fate. This attitude more often than not has resulted in family feuds and lengthy court battles. HSBC Private Banking provides introduction services for succession planning and wealth management through select third party service providers who aim to ensure that your assets are safe not just for now but also for future generations. The third party service provider will provide customized solutions to address your Estate and succession planning needs through a combination of structures which could include trusts and wills. Additionally, the service provider will help you implement the structure and manage the associated fiduciary and administrative requirements during your lifetime and beyond.
The Bank's role is limited to referring the client to the third party service provider for such Estate planning / Trust execution services. The Bank or the Bank representatives do not advise the clients on the same.

2.ING VAYSA

Product & Services

Our product offering includes Investment Advisory, Private Investment Banking, Structured credit and Estate Planning Advisory. Investment Advisory Services Non-discretionary Portfolio Management Services (NDPMS) Our Portfolio Management Services are non-discretionary, actively advised investment solutions made up of carefully selected combination of securities, funds and other sophisticated financial instruments. The objective is to ensure an optimum level of portfolio diversification to achieve your portfolio goals while managing the risk and allowing you the control of your investment decision process. Investment advice encapsulates:

Direct Equity Derivatives Mutual Funds Bonds/Fixed Income Securities

Structured Products

3. KOTAK MAHINDRA

Estate Planning
Kotak Mahindra Trusteeship Services Ltd. Succession planning is getting increasingly complicated. It is today imperative to plan for preservation, management and legacy of one's estate. While a simple Will can be a method of planning succession, a structured method by adopting the trust route would add substantial value to your estate and the same would be effectively managed & preserved in your life time and for long after. Hence Kotak adopts a robust four tier process and with the help of expert opinion provides structured Estate Planning. Estate Planning is offered through Kotak Mahindra Trusteeship Services Ltd.

Q- Find out what they are doing to increase retail customers

What are the strategies for increasing Retail Banking Business?

BY BMS TEAM ON JANUARY 1, 2013 IN RETAIL MANAGEMENT

STRATEGIES FOR INCREASING RETAIL BANKING BUSINESS

Constant product innovation to match the requirements of the customer segments The customer database available with the banks is the best source of their demographic and financial information and can be used by the banks for targeting certain customer segments for new or modified product. The banks should come out with new products in the area of securities, mutual funds and insurance.

Quality service and quickness in delivery As most of the banks are offering retail products of similar nature, the customers can easily switchover to the one, which offers better service at comparatively lower costs. The quality of service that banks offer and the experience that clients have, matter the most. Hence, to retain the customers, banks have to come out with competitive products satisfying the desires of the customers at the click of a button.

Introduction of new delivery channels

Retail customers like to interface with their bank through multiple channels. Therefore, banks should try to give high quality service across all service channels like branches, Internet, ATMs, etc.

Tapping of unexploited potential and increasing the volume of business This will compensate for the thin margins. The Indian retail banking market still remains largely untapped giving a scope for growth to the banks and financial institutions. With changing psyche of Indian consumers, who are now comfortable with the idea of availing loans for their personal needs, banks have tremendous potential lying in this segment. Marketing departments of the banks be geared up and special training be imparted to them so that banks are successful in grabbing more and more of retail business in the market.

Infrastructure outsourcing This will help in lowering the cost of service channels combined with quality and quickness.

Detail market research Banks may go for detail market research, which will help them in knowing what their competitors are offering to their clients. This will enable them to have an edge over their competitors and increase their share in retail banking pie by offering better products and services.

Cross-selling of products PSBs have an added advantage of having a wide network of branches, which gives them an opportunity to sell third-party products through these branches.

Business process outsourcing Outsourcing of requirements would not only save cost and time but would help the banks in concentrating on the core business area. Banks can devote more time for marketing, customer service and brand building. For example, Management of ATMs can be outsourced. This will save the banks from dealing with the intricacies of technology.

Tie-up arrangements

PSBs with regional concentration can reap the benefit of reaching customers across the country by entering into strategic alliance with other such banks with intensive presence in other regions. In the present regime of falling interest and stiff competition, banks are aware that it is finally the retail banking which will enable them to hold the head above water. Hence, banks should make all out efforts to boost the retail banking by recognizing the needs of the customers. It is essential that banks would be imaginative in predicting the customers expectations in the ever-changing tastes and environments. It is the innovative and competitive products coupled with high quality care for clients will only hold the key to success in this area. In short, bankers have to run very fast even to stay where they are now. It is the survival of the fastest now and not only survival of the fittest.

Q- products offered by banks

AXIS BANK
Services

Retail banking
Deposits schemes Loans and advances
Personal loans Housing loans Cards Consumer durables Auto loans Personal banking Accounts Term deposit Fixed deposit Recurring deposit

Cards
Different variant like: Gold plus card, Gold card, Silver & silver plus cards.

Corporate banking Accounts

Normal Current Account Trust/NGO Savings Account

Services
Private Equity, Mergers & Acquisitions Advisory Services Capital Market Funding E-Broking

2. ICICI
Innovative services offered in recent past trends are E- cheque ATM Electronic Clearing System Tele Banking Recent Trends in Banking Sector ICICI Bank is India's second-largest bank Branches: 2,533 ATMs:6,425 Head Quarter: Mumbai Listed on BSE & NSE American Depositary Receipts listed on NYSE Introduction of ICICI Personal Banking Accounts & Deposits Loans Cards Insurance Wealth Management NRI Banking Online Services

Bill Payment Ticket Booking Funds Transfer Products & Services

3.HDFC BANK

Products and Services HDFC Bank

Product range: The following is the product range offered at HDFC: While various deposit products offered by the bank are assigned different names, the deposit products can be categorized broadly into the following types. Definition of major deposit schemes are as under: 1. Demand deposits: "Demand Deposits" means a deposit received by the bank which is withdrawn able on demand; a) Savings Account: "Savings Deposits" means a form of Demand Deposit which is subject to restrictions as to the number of withdrawals as also the amounts of withdrawals permitted by the bank during any specified period; HDFC provides with saving bank account with the usual facilities, and one also gets a free ATM card, intrbranch banking, bill payment facilities, phone banking and mobile banking. 2. Term Deposits: "Term Deposit" means a deposit received by the bank for a fixed period withdraw able only after the expiry of the fixed period and includes deposits such as Recurring / Double Benefit Deposits / Short Deposits / Fixed Deposits / Monthly Income Certificate / Quarterly Income Certificate. 3. Notice Deposit:

''Notice Deposit'' means Term Deposit for a specific period but which can be withdrawn on giving at least one complete banking day's notice. 4. Current Account:

"Current Account" means a form of Demand Deposit wherefrom withdrawals are allowed any number of times depending upon the balance in the account or up to a particular agreed amount and will also include other deposit accounts which are neither Savings Deposit nor Term Deposit; The account holder gets a personalized cheque book, monthly account statements, and Inter-branch banking.

5. Corporate Account:-

These are more commonly known as Salary Accounts. These are account in HDFC bank with zero balance. These are given to salaried people. These accounts are opened by the employer for the employees to deposit the salary of the employee directly to the account. 6. HDFC Bank Preferred:A preferential Savings Account where in, one is assigned with a dedicated Relationship Manager, whos youre the one point contact. One also get privileges like fee waivers, enhanced ATM withdrawal limit, priority locker allotment, free Demat Account and lower interest rates on loans 7. Sweep-In Account:A Fixed Deposit linked to ones Savings Account. So, even if ones Savings Account runs a bit short, one can issue a cheque (or use ATM Card). The money is automatically swept in to ones Savings Account from ones Fixed Deposit Account. The excess funds in the account are directly transferred to the fixed deposit account of the account holder.

8. Super Saver Account:

It gives one an overdraft facility up to 75% of ones fixed deposit. In an emergency, you can access your funds while your fixed deposit continues to earn high interest. 9. HDFC Bank Plus:

Apart from Regular and Premium Current Accounts HDFC also has HDFC Bank Plus, a Current Account and then something extra for the HDFC bank customers. One can transfer up to Rs. 50 lakh every month at no extra charges, between the four metros. One can also avail cheque clearing between the four metros, get cash delivery/pick-up up to Rs. 25000/-, home delivery of demand drafts, at-par cheque, outstation cheque clearing facility, etc.

10. Demat Account:

One can conduct hassle-free transactions on the stock market for ones shares. The shares held by the customer are protected from damage, loss and theft, by maintaining these shares in electronic form. This account can be accessed through Internet too.

11. Loans: There are a variety of loan schemes offered like personal loans, new car loans, used car loans, loan against shares, consumer loans, two wheeler loans, and home loans. These are available with easy payback in monthly instalments. Loans are sanctioned with easy documentation and quick delivery. Home Loan - Home loans for individuals to purchase (fresh / resale) or construct houses. Application can be made individually or jointly. HDFC finances up to 85% maximum of the cost of the property (Agreement value + Stamp duty + Registration charges) based on the repayment capacity of the customer

Home improvement loan

HIL facilitates internal and external repairs and other structural improvements like painting, waterproofing, plumbing and electric works, tiling and flooring

Home extention loan

Q- BANKS
Nationalised Banks / Public-sector banks[edit source | editbeta]
1. Allahabad Bank 2. Andhra Bank 3. Bank of Baroda 4. Bank of India 5. Bank of Maharashtra 6. Canara Bank 7. Central Bank of India 8. Corporation Bank 9. Indian Bank 10. Indian Overseas Bank 11. Oriental Bank of Commerce 12. Punjab National Bank 13. Punjab & Sind Bank 14. Syndicate Bank 15. UCO_Bank 16. Union Bank of India 17. United Bank of India 18. Vijaya Bank 19. IDBI Bank 20. Dena Bank 21. ECGC

1. State Bank of Mysore 2. State Bank of Patiala

3. State Bank of Travancore 4. State Bank of Saurashtra (merged into SBI in 2008) 5. State bank of Indore (merged into SBI in 2010)

Private-sector banks[edit source | editbeta]

1. Axis Bank 2. ABN Amro Bank 3. Catholic Syrian Bank 4. Development Credit Bank 5. Dhanlaxmi Bank 6. Federal Bank 7. HDFC Bank 8. ICICI Bank 9. IndusInd Bank 10. ING Vysya Bank 11. Karnataka Bank 12. Karur Vysya Bank 13. Kotak Mahindra Bank 14. Lakshmi Vilas Bank 15. Tamilnadu Mercantile Bank 16. South Indian Bank 17. YES Bank 18. UP Agro Corporation Bank

Foreign banks operating in India[edit source | editbeta]

1. Abu Dhabi Commercial Bank 2. Australia and New Zealand Bank 3. Bank Internasional Indonesia 4. Bank of America NA 5. Bank of Bahrain and Kuwait 6. Bank of Ceylon 7. Bank of Nova Scotia (Scotia Bank) 8. Bank of Tokyo Mitsubishi UFJ 9. Barclays Bank PLC 10. BNP Paribas 11. Calyon Bank 12. Chinatrust Commercial Bank

13. Citibank N.A. 14. Credit Suisse 15. Commonwealth Bank of Australia (Recently Launched Retail Services in Mumbai) 16. DBS Bank 17. DCB Bank now RHB Bank 18. Deutsche Bank AG 19. FirstRand Bank 20. HSBC 21. JPMorgan Chase Bank 22. Krung Thai Bank 23. Mashreq Bank psc 24. Mizuho Corporate Bank 25. Royal Bank of Scotland 26. Shinhan Bank 27. Socit Gnrale 28. Sonali Bank 29. Standard Chartered Bank 30. State Bank of Mauritius 31. UBS 32. Woori Bank.
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