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TABLE OF CONTENTS
Section A Topics Appoint"ents Recruitment & Selection Probation & Confirmation App#aisa$s & Inc#e"ents Acco""o%ation Housing Facility House Rent Allowance Base Equipment Co%e o& Con%'ct Wit Suppliers ! Associate"! Clients #ifts ! fees recei$e" Co"e of Et ics an" Professional Con"uct Encas ment of C eques %ncome &a' A"$ice Instit'tiona$ Me"(e#s)ip Lea*e Annual Sic)! Casual *ea$e Wit out Pay +aternity Stu"y *ea$e *ea$e Reco" *ea$e Rules Lea*e T#a*e$ Assistance Rules Proce"ure for Claim Loan Furniture ! Equipment ,e icle Housing Emergency *oan ! A"$ance Pa e No!
A B
( E
% B
/ 0
2 1 P 3
Me%ica$ Faci$it+ +e"ical Reimbursement (omiciliary & Hospitali-ation +e"ical C ec).up +aternity E'penses +e"ical E'penses incurre" Abroa" #roup Acci"ent %nsurance O&&icia$ Ente#tain"ent Ot)e# Bene&its We""ing #ifts Ser$ice Awar"s Reimbursement for &ra$el Bags an" Briefcases +eals w ile on (uty Cre"it Car"s +obile P ones *ate Sitting Resi%entia$ Te$ep)one Sepa#ation Retirement Resignation (ismissal (eat Te#"ina$ Bene&its Superannuating Pro$i"ent Fun" #ratuity Encas ment of *ea$e &ra$el Facility T#a*e$ E,penses (omestic 1n &raining Programmes Foreign &ra$el T#ans&e#s T#ans&e# an% Dist'#(ance E,penses Uni&o#"s -e)ic$es
S.NOPSIS
& e &ra$el %n"ustry in %n"ia as been aroun" for quite a w ile an" as generate" a lot of employment opportunities4 (irect employment in tourism wit in %n"ia is o$er 56 million w ile it is estimate" t at tourism may in"irectly employ aroun" 76 million people4 %n %n"ia an" abroa" t is fiel" as seen a lot of speciali-ation4 & e pro8ect report is an in."ept stu"y t at gi$es an insig t on t e following areas4 %t t rows lig t on functions of HR "epartment9 its Personnel Policies9 Proce"ures an" Programs w ic pro$i"es a
bac)groun" )nowle"ge of t e "iscipline of :+anagement of HR;4 & e report "iscusses t e topics bearing on t e employment an" "e$elopment of uman resources4 %t lays emp asis upon HR planning9 recruitment an" selection process9 inclu"ing testing9 in"uction an" inter$iews9 promotions an" "emotions9 transfer9 absenteeism9
employee training an" performance appraisal4 & e report also "wells on t e sub8ecti$e area of uman relations wit some stress on inter personal relations9 "isagreements9 grie$ance9 w ic are in erent parts of t is science of personnel management4 %t relates to problems an" solutions to t e sai" areas4
%t "escribes t e le$els of ierarc y in an organi-ation an" t e $arious le$els of aut ority9 w ic is a formal c art or structure t at in"icates t e c ain of comman" an" t e titles t at a$e been assigne" to t e managers an" ot er personnel4 & e researc un"erta)en was of an e'ploratory nature9 w erein tools suc as personal inter$iews9 questionnaires etc4 were use"4 & ere were of course limitations9 most of w ic beyon" t e normal course of t ings9 w ic mig t s ow up at $arious places in t e pro8ect4 & e conclusion tal)s about t e earning e'perience from t e w ole e'ercise un"erta)en4 & e analysis of t e total situation ta)es place ere4
INTRODUCTION
Peop$e a#e an o# anisation/s "ost i"po#tant asset! & e %mportance of personnel management is being increasingly realise" in organi-ations4 %n most organi-ations t e problem of getting competent an" rele$ant persons9 retaining t em9 )eeping up t eir moti$ation an" morale9 an" elping t em to bot continuously grow an" contribute t eir best to t e organisation9 are now $iewe" as t e most critical problems4 1rgani-ations a$e realise" t at uman
resource are most $aluable t an ot er resources9 an" t at t eir proper management can tremen"ously elp t e organi-ations to ma'imise t e utili-ation of ot er resources4 T)e P#o($e"0 Critically e'amine t e fiel" of HR in t e &ra$el %n"ustry t e sample being *arge Si-e" &ra$el Agency +ercury &ra$el *t"4 T)e O(1ecti*e0 &o un"erstan" t e $arious HR relate" intricacies in t e &ra$el %n"ustry9 because of its peculiar nature9 t e stresses in$ol$e" an" t e "e$elopment of t e Human Factor in t e %n"ian Scenario4 & e selecte" Agency for stu"y was +ercury &ra$els *t"4
Ass'"ptions0 Some ypot eses were ma"e before t e start of t e pro8ect9 most of w ic came out to be true9 an" some were re8ecte" because t e trut "iffere"4 & ese were< At entry le$el selection is ma"e t roug tests an" inter$iews4 As seniority le$els grow9 t ere are multiple inter$iews4 Recruitment is "one t roug agencies9 personal referrals4 (epen"ing upon t e requirements of t e 8ob a person suitable for t e 8ob an" w o is a"equately e'perience"9 is c osen4 &raining is gi$en priority to impro$e performance abilities4 All employees are appraise" perio"ically on t eir performance t roug an appraisal system t at in$ol$es bosses9 peers9 an" placing a"s9 t roug placement
subor"inates4 All a$e a formal organi-ation structure wit "efine" ierarc ies4
APPOINTMENTS
RECRUITMENT & SELECTION Rec#'it"ent Concerns wit t e persons of attracting qualifie" an" competent
personnel for "ifferent 8obs4 Se$ection %t concerns wit t e "e$elopment of selection policies an" proce"ure an" t e e$aluation of Potential employees in terms of 8ob specifications4 54 & e Recruitment an" Selection Policy is "ocumente" as an appro$e" policy wit effect from 5st 2o$ember9 5==> 74 & e Placement will be mainly t roug qualifie" internal resources4 E'ternal sourcing will be "one in case t e +anagement fails to source t e can"i"ate internally4 & e responsibility for recruitment of employees in t e management ca"re will be t at of corporate HR9 wit subsequent appro$al of t e Business Hea"4
?4 After selecting t e can"i"ate9 t e process is as follows< a@ forms to be sent to Corporate HR< Application form wit qualification9 age proof9 e'perience certificate %nter$iew Recor" form Awit appro$al!signatures of rele$ant people@ /ob (escription form Person Specification form b@ *etter of 1ffer Amentioning t e ta'able salary an" t e position being offere"@ will release" by Corporate4 HR wit in B "ays of receipt of abo$e4 c@ *etter of 1ffer to be an"e" o$er by Cnit Hea" only if +e"ical Report is clear "@ After *etter of 1ffer is an"e" o$er9 t e following paper nee" to be sent to Corporate HR< +e"ical Report
/oining Report wit 8oining "ate A5st or 5>t 9 Subsequent to "ate of *etter of 1ffer@ Copy of *etter of 1ffer signe" an" ac)nowle"ge" by t e new employee e@ *etter of Probation will be release" wit in 56 "ays4 D4 Subsequent to 8oining9 t e Finance Hea" or Corporate HR Afor Corporate 1ffice@ s oul" a$e t e PF nomination from9 ES%
nomination form9 ES% "eclaration from an" #ratuity nomination form fille" up by t e new employee4 & e ES% form s oul" be submitte" to t e rele$ant aut ority wit in 56 "ays of 8oining4 & e PF nomination form s oul" be submitte" for all new entrants in a mont by t e 7>t of t e ne't mont wit t e mont ly returns4 & e #ratuity form to be sent to Corporate HR wit in B "ays of 8oining4 Corporate HR to submit t e forms accumulate" in a mont in t e beginning of ne't mont 4
>4 *etters of Appointment will be issue" by t e +anaging (irector sub8ect to me"ical e'amination4 E4 %n"i$i"uals will be entitle" to reimbursement of fares9 professional pac)ing c anges an" freig t e'penses limits as mentione" in section4 AF &ransfer an" (isturbance E'pansesG@ for reporting to t eir initial place of posting9 in case t ey 8oint at some ot er location4 Probation & Confirmation 54 All in"i$i"uals appointe" will un"ergo a perio" of probation of si' mont s4 & ere woul" be no probation perio" for in"i$i"uals
8oining after 5st AprilG=H in #ra"e I%% & abo$e4 74 1n completion of probation perio"9 an appraisal of performance will be con"ucte" for consi"ering confirmation in t e ser$ices of t e Company4 Post 8oining9 t e complete" Confirmation Appraisal From of an in"i$i"ual s oul" reac Corporate HR a wee) prior to t e "ue "ate of t e confirmation4 %t is t e responsibility of t e +anager con"ucting t e confirmation appraisal to ensure t e same4 & e Confirmation Appraisal Form s oul" be route" t roug t e ,ice Presi"ent!#eneral +anager of t e Cnit
?4 & e letter of Probation!Conformation will be issue" by t e +anaging (irector or any person aut orise" for t e same4 & e letter will be an"e" o$er by t e Cnit Hea" wit a copy to t e Hea" of Finance of t e Cnit4 & e copy signe" by t e in"i$i"ual will be sent to Corporate HR for )eeping in t e personnel file4 D4 E'tension of probation9 if any9 will require clearance from t e ,ice. Presi"ent!#roup Hea" for #ra"e I an" I%4 & e +anager
con"ucting t e appraisal will communicate t e reasons for e'tension of probation in t e Confirmation Appraisal Form4 1nce agree" upon by t e aut ori-e" bo"y9 it will be communicate" in writing by Corporate HR to t e in"i$i"ual concerne"4 & is woul" be an"e" o$er by t e Cnite Hea"4
performance appraisal for an in"i$i"ual is "one for t e financial year or for t e time t e in"i$i"ual as been wit in t e system4 ?4 & e rewar" system in %&H is base" on meritocracy4 & e annual appraisal e'ercise is one of t em4 Base" on t e fin"ings t roug all t ese e'ercise9 in"i$i"uals will be gi$en increments4 D4 All increments an" salary raise are effecti$e from 5st April of t at year4 & e rules are < a) On Confirmation J %n"i$i"uals recruite" between 5 st April an" 5st 1ctober Abot "ates inclusi$e@ will be confirme" in t e
& ese
in"i$i"uals will participate in t e appraisal e'ercise "ue at t e en" of t e same financial year4 %n"i$i"uals 8oining between 5>t 1ctober an" 5>t +arc confirme" wit Abot "ates inclusi$e@ will get
appraisal rating n a pro.rata basis for t e number of mont s wor)e" till ?5st +arc of t e last financial year4 b) On Promotion . %n"i$i"uals will recei$e a""itional increments in t e grew gra"e after t e fitment into t e new grew4 >4 &ransfer of an employee < a@ W en an in"i$i"ual is transferre"9 t e ea" of t e concerne" Cnit9 from w ere t e in"i$i"ual is being transferre"9 will con"uct t e appraisal co$ering t e perio" since is! er last appraisal4 & is is to be "one prior to t e +anager on transfer lea$ing station an" not at t e en" of t e appraisal year4 & e &ransfer Appraisal Form will be sent to t e +anager concerne" wit t e *etter of &ransfer4 b@ W en t e Hea" of Branc !(i$ision is transferre"!retire" or submits t e resignation from t e ser$ices of t e Company9 e
s oul"9 before lea$ing t e Cnit9 complete appraisals of all t e in"i$i"uals un"er is c arge9 co$ering t e perio" since t e last appraisal e'ercise4 & e appraisal reports s oul" be sent to Corporate HR t roug t e Business Hea"4 Corporate HR will facilitate t e same4 & ese reports will be referre" to at t e time of annual appraisal4
ACCOMODATION
Ho'sin Faci$it+ 54 a@ & e in"i$i"uals in #ra"e I%% & abo$e will be entitle" to unfurnis e" Company.owne" or lease" accommo"ation 9 as per t e specifie" rental limits4 b@ Bro)erage up to a ma'imum of one mont Gs rent will be reimburse" in case t e ouse as been locate" wit t e elp of Property bro)er9 sub8ect to pro"uction of bill4 74 a@ All lease "ee"s are to be ma"e on t e appropriate $alue of stamp paper as per t e stan"ar" lease agreement format 4 A notari-e" copy of t e lease "ee" must be sent to Corporate HR for recor"s9 after it as been signe" by t e lan"lor" as well4 b@ %n case in"i$i"uals wis to enter into a lease amount ig er t an t eir entitlement9 t e Company will enter t e agreement post an application from t e in"i$i"ual recei$e" by Corporate HR4 t e e'cess amount will be "e"ucte" from t e salary4 Any
security!a"$ance!bro)erage will be calculate" as per Company rules4 Balances will be pai" by t e in"i$i"ual "irectly4
c@A lea$e an" *icense Agreement nee"s to be signe" as per t e prescribe" format by all t ose w o occupy Company.owne" or lease" accommo"ation4 %t s oul" accompany t e lease "ee"9 w en sent for signatures4 A copy of t e "uly signe" agreement will be )ept by Corporate HR4 ?4 2ormal income ta' laws will apply in all cases4 D4 a@ +a8or repairs in a lease" accommo"ation will be to t e account of t e lan"lor"4 Howe$er9 for petty repairs ! maintenance Ali)e tap lea)s!fuses!win"ow pane repairs!small woo" wor) repairs9 etc4@9 e'penses up to t e limits specifie" as per terms an" con"itions can be incurre" by t e occupant of t e lease" accommo"ation an" will be appro$e" by t e respecti$e Cnite Hea" for reimbursement by t e Company4 All t ose w o are eligible for lease" accommo"ation an" a$e opte" for HRA will also be entitle" to t e reimbursement of abo$e e'penses9 on pro"uction of bills4 b@ For all Company.lease" accommo"ation9 it s oul" be ensure" t at t e owner an"s o$er possessions of t e same in proper
con"ition9 "uly w ite was e"4 & e painting an" polis ing of suc
premises will be "one9 once in t ree years9 wit in t e ma'imum permissible limits specifie" below9 w4e4f4 5st April G=H4 Howe$er t e minimum gap between "ate of entry into lease an" first time painting an" polis ing will be two years4 G#a%e I%% I%%% I%, I, Presi"ent A"o'nt 2Rs3 5H9666!. 769666!. 779666!. 7>9666!. ?69666!.
& e abo$e mentione" limit is inclusi$e of painting Ae'ternal & internal@ an" will be reimburse" by t e Company only up to t e amount mentione" abo$e9 against pro"uction of bills4 All t ose +anagers in #ra"e I%% an" abo$e w o a$e opte" for HRA9 may also be allowe" t e reimbursement of abo$e e'penses9 for t e up)eep of t eir premise"4 1ccupants are in"i$i"ually an" "irectly responsible for t e proper care an" maintenance of t e premises4 All water bills an" electricity bills s oul" be promptly settle" by t e occupants4
4! Reco#%s 0 recor"s
Finance Hea"s of all Cnits must maintain proper stating t e "etails incurre" of on company maintenance9 lease" repairs9
accommo"ation!e'penses
painting an" any ot er rele$ant "etail for eac manager w o is entitle" for suc a facility4 & is recor" s oul" as per t e gi$en format an" must be sent to Corporate HR at t e en" of t e
financial year4 House Rent Allowance 54 & e in"i$i"uals not occupying Company.lease" accommo"ation will be gi$en House Rent Allowance9 as per Company rules4 74 Any in"i$i"ual w o as been gi$en Company.lease"
accommo"ation will not be entitle" to HRA4 Based Equipment 54 & e in"i$i"uals in #ra"e I%% an" abo$e9 will be pro$i"e" wit base equipment as per t e ma'imum limits specifie" for eac gra"e in t e terms an" con"itions4 Wit in t is limit9 a +anager may c oose any item from t e list gi$en below4 %n case an item is being requeste" ot er t an t ose specifie"9 t e same nee"s to be cleare" by Corporate HR4
74 All base equipment will be purc ase" by t e Company an" treate" as t e CompanyGs assets4 & e cost of installation ! maintenance ! insurance of suc equipment will also be borne by t e Company an" t e same will not be consi"ere" in computing t e limit entitle" to t e in"i$i"ual4 ?4 a@ An application for base equipment will be ma"e by t e in"i$i"uals to t e Finance Hea" an" to Corporate HR 4 & ey will be responsible to ensure t at any equipment Aas per t e request of t e in"i$i"ual@ lying in stoc) is offere" at t e written "own $alue as per %& "epreciation rare before a fres purc ase is ma"e4 b@For offices out si"e (el i t e purc ase of equipment will be "one locally4 For offices in (el i t e purc ases will be ma"e centrally by Corporate HR an" payment will be ma"e by respecti$e Cnits4 & ree quotations must be in$ite" so as to get t e best possible price4 D4 %n case an in"i$i"ual as been in t e possession of an equipment9 continuously for at least t ree years9 e will be gi$en an option to
purc ase t e same at written "own $alue as per %& "epreciation rate or Best 1btainable Price AB1P@9 w ic e$er is lower4
>4 %n case t e in"i$i"ual is transferre" to anot er location ! "i$ision ! company9 t e in"i$i"ual will retain t e equipment in possession an" t e boo) $alue of t e same will be recor"e" at t e transferee office4 E4 %n case of resignation ! "etermination ! retirement from t e ser$ices of t e Company before t ree years9 t e in"i$i"ual will be gi$en t e option to purc ase t e equipment in possession at written "own $alue as per t e %& "epreciation rate4 %f t e in"i$i"uals refuse" t e offer it is man"atory on is part to return t e equipment4 %t will be t e responsibility of t e perspecti$e Finance Hea"Afor Cnits outsi"e (el i@ an" Corporate HR Afor Cnits in (el i@ to ensure t at t e equipment are returne" before t e final settlement4 7. %n case of equipment returne" by outgoing managers9 t e same will be offere" to any new in"i$i"ual 8oining t e Company wit in si' mont s4 Post w ic t e equipment will be auctione" to t e
in"i$i"uals of Mercury Travels Ltd or e'ternal bo"ies4 & is will be co.or"inate" by t e Finance Hea" an" Corporate HR 4 H4 & e in"i$i"uals in gra"e I%% an" abo$e9 w o opt for HRA will also be entitle" to t e facility of base equipment4
5! Reco#%s 0
facilitators an" appro$ers are requeste" to )eep recor"s in t e name of eac in"i$i"ual4 & is will be sent to Corporate HR twice a year4
CODE OF CONDUCT
With uppliers ! Associates ! Clients %n"i$i"uals are barre" from accepting any gifts9 presents9 gratuitous payments9 or ot er fa$ours from Suppliers ! Associates ! Clients4 %t must be un"erstoo" t at acceptance of any gifts ! fa$ours can lea" to compromise of CompanyGs interest an" will be seen to be a serious breac of "iscipline4 %n case any gift Aot er t an t e usual "iaries9 calen"ars9 etc4@ is recei$e" from a Supplier ! Associate ! Client or any ot er party9 t us s oul" be informe" to t e respecti$e Cnit Hea"4
INSTITUTIONAL MEMBERSHIP
54 %n"i$i"uals in #ra"e I%% & abo$e are entitle" to claim reimbursement of Entrance Fee9 *ife members ip an" Annual Subscription Fee towar"s members ip of Professional %nstitutions ! Associations base" in %n"ia4 Fo# e,a"p$e 0 All %n"ia +anagement Association9 %nstitute for Company Secretaries of %n"ia9 %n"ian Society for &raining & (e$elopment etc4 74 & e in"i$i"ual will be entitle" to a ma'imum of two suc members ips4 ?4 & e request for reimbursement will be sent for appro$al to t e ,ice Presi"ent or Functional Hea"4
LEA-E
Pri"ile#e $ea"e %Earned $ea"e) 6! Entit$e"ent 0 a@ %n"i$i"uals are entitle" to a ma'imum of ?6 "ays of Pri$ilege *ea$e per year9 w ic will accrue on t e 5 st of April of t e following year4 b@ (uring t e first year of ser$ice9 t e lea$e is earne" from t e "ate of 8oining but will accrue only after completion of one year of ser$ice an" can only be a$aile" t ereafter4 For e'ample for a person 8oining on 54574== a cre"it of ?6 "ays of Pri$ilege *ea$e will be gi$en on 5457476669 for t e perio" from 54574== to ?6455476664 He can a$ail Pri$ilege after
5457476664 t e in"i$i"ual will earn furt er lea$e K 74> "ays per mont 9 $i- 56 "ays for t e perio" from 545747666 to ?54?476664 Hence t e total Pri$ilege *ea$e accrue" as on 546D47666 will be D6 "ays minus t e lea$e a$aile"9 if any4 7! Acc'"'$ation
Pri$ilege *ea$e may be accumulate" sub8ect to a ma'imum of 5H6 "ays at any time4 8! Encas)"ent a@ a ma'imum of 56 "ays lea$e may be encas e" Aon t e basis of t e Basic Salary an" Personal Pay@ for lea$e in a financial year9 pro$i"e" t at t e balance lea$e to t e cre"it of t e in"i$i"ual is a minimum of ?6 "ays after ta)ing suc encas ment4 b@ %f for any reason t e lea$e applie" for by an in"i$i"ual is not sanctione" "ue to e'igencies of business9 e will be allowe" to ta)e t e encas ment of t e same9 sub8ect to a ma'imum of 76 "ays at a time9 twice in a year9 furt er sub8ect to t e con"ition t at t e total minimum accumulation at t at point of time s oul" be ?6 "ays after ta)ing suc encas ment4 c@ Application for lea$e encas ment prescribe" format 4 ic& ! Casual $ea"e 6! Entit$e"ent as to be ma"e on a
a@ %n"i$i"uals are entitle" to a ma'imum of 557 Casual ! Sic) *ea$es in a year4 7! R'$es a@ All Sic) *ea$e in e'cess of ? "ays s oul" be supporte" by me"ical certificates from a Registere" +e"ical Practitioner4 b@ & e Company may9 at its "iscretion9 request t e in"i$i"ual to present imself for a me"ical e'amination before t e Company "octor4 c@ W en an in"i$i"ual nee"s to be absent from wor) to atten" to pressing personal matters9 e may a$ail of Casual *ea$e4 "@ Casual *ea$e is restricte" to a ma'imum of t ree "ays on one occasion4 e@ %n case t e in"i$i"ual remains absent beyon" t e t ree "ays of sanctione" Casual *ea$e9 t e entire against Pri$ilege *ea$e entitlement4 $ea"e Record lea$e will be a"8uste"
a@ *ea$e Recor" for all )in"s of lea$e is maintaine" in a register in t e gi$en format by t e respecti$e Cnite Finance Hea"s ! Corporate HR Afor Corporate 1ffice@4 b@ & e "etails of Sic) *ea$e an" Casual *ea$e a$aile" by t e in"i$i"ual s oul" also be maintaine" at t e respecti$e Cnite w ere t e in"i$i"ual is poste" an" t e office from w ere t e salary is pai"4 c@ An atten"ance register s all be maintaine" at all Cnits4 in"i$i"ual must sign against is name for any particular "ay4 & e
UNAUTHORI9ED ABSENCE
Any lea$e a$aile" wit out appro$al or intimation t e concerne" aut ority Aimme"iate superior will be "eeme" to be unaut ori-e" absence an" t e company will ta)e "isciplinary action against t e in"i$i"ual as state" below4 54 Case w ere after completion of sanctione" lea$e in"i$i"ual "oes not report to office4 a@ %n case an in"i$i"ual after completion of t e sanctione" lea$e perio" "oes not 8oin office an" gi$es no intimation till B "ays9 a letter will be sent by t e Regional +anager ! Business +anager 4 A copy of t is must be mar)e" to t e Cnit Hea" an" personal file4 b@ & e letter is sent t roug Registere" A4(4 an" ac)nowle"gement receipt is put on file an" a p otocopy of same sent Corporate HR for personal file of t e in"i$i"ual4 c@ %f t e in"i$i"ual "oes not report to on t e "ate mentione" on t e letter sent an" no information recei$e" Corporate HR must be intimate" imme"iately4 At t is stage t e location at w ic
ea" of
respecti$e branc to put on ol" t e salaries of t e in"i$i"ual4 "@ Corporate HR will release a 7n" an" ?r" remin"er wit a copy to t e Regional +anager an" Cnit ea"4 e@ After t e ?r" remin"er a letter of termination will be issue" to t e in"i$i"ual4 f@ At any stage if t e in"i$i"ual 8oins bac) e will a$e to submit an e'planation in writing an" if t at is acceptable by t e company e will be allowe" to 8oin bac)4 %n case t e in"i$i"ual wants to reigns t e same s oul" be accepte" an" sent to
Corporate HR an" t e "ate of resignation s oul" be t e last "ay of t e sanctione" lea$e4 74 Case w ere in"i$i"ual goes on lea$e wit out intimation a@ & e absence will be treate" as wit out pay an" :A; for absent mar)e" on t e atten"ance register4 b@ %f till B "ays no intimation is recei$e"9 a letter will be sent by t e Regional +anager ! Business +anager4 A copy of t is must be mar)e" to t e Cnite Hea" an" personal file4
ac)nowle"gement receipt must be put on file an" a p otocopy of same sent Corporate HR for personal file of t e in"i$i"ual4 "@ %f t e in"i$i"ual "oes not report to on t e "ate mentione" on t e letter sent an" no information recei$e" Corporate HR must be intimate" imme"iately4 e@ Corporate HR will release a 7 n" an" ?r" remin"er wit a copy to t e Regional +anager an" Cnit ea"4 f@ After t e ?r" remin"er a letter of termination will be issue" to t e in"i$i"ual4 g@ At any stage if t e in"i$i"ual 8oins bac) e will a$e to submit an e'planation in writing an" if t e same is acceptable by t e company e will be allowe" to 8oin bac)4 %n case t e in"i$i"ual wants to resign t e same s oul" be accepte" an" sent to Corporate HR an" t e "ate of resignation s oul" be t e last "ay of t e sanctione" lea$e4
LOANS
'urniture ! Equipment 54 Furniture ! Equipment loans will be pro$i"e" to confirme" in"i$i"uals in #ra"e I%%% & abo$e9 as per t e terms an" con"itions of ser$ice as applicable from time to time4 & is loan facility is a one time gra"e loan4 74 & e loan is reco$erable in >6 equate" mont ly installments starting from t e mont it is "isburse"4 ?4 Rules < must be e'ecute" between t e
b@ Repayment of loan will commence t roug salary "e"uctions from t e first of t e mont following grant of loan4 c@ A request for Furniture *oan s oul" be ma"e to t e imme"iate superior4
"@ & e application for loan9 "uly sanctione"9 will be sent to t e Corporate HR "epartment9 along wit t e ypot ecation agreement etc4 type" etc4 type" out on Rs456!. stamp paper9 as per t e prescribe" format9 for e'ecution of t e agreement4 (ehicle a@ Confirme" in"i$i"uals in #ra"e I & I% will be entitle" to $e icle loans9 t e quantum of w ic s all be as per t e terms an"
con"itions of ser$ice as applicable to $arious gra"es of managers4 %n case an in"i$i"ual w o as ta)en $e icle loan gets promote" to #ra"e I%%9 w ere t e company car facility is gi$en9 e can still repay t e loan in prescribe" installments4 b@ %t is an interest.free loan an" reco$erable in E6 installments4 %n case t e in"i$i"ual lea$es before paying off t e loan9 t e balance amount will be reco$ere" at t e time of clearance4 responsibility of t e Corporate HR "epartment4 c@ Rules a@ & e +otor ,e icle *oan Agreement must be e'ecute" between t e in"i$i"ual an" t e company company4 ypot ecating t e $e icle to t e & is will be t e
b@ & e full amount of t e loan must be utilise" for purc ase of t e $e icle an" proof of purc ase must be "own by pro"uction of t e sale "ee"9 registration boo) etc4 wit in one mont of t e release of t e loan4 Any amount un.utilise" for purc ase!repair of $e icle s oul" be returne"4 A p otocopy of t e registration boo)9 %nsurance etc4 also be gi$en9 after t e transfer of name as been effecte"4 c@ A request for ,e icle *oan s oul" be ma"e to t e imme"iate superior4 All suc ,e icle *oan will be recommen"e" by
Corporate4 HR an" sanctione" by (epartment ea"4 "@ & e application for loan9 "uly sanctione"9 will be sent to t e corporate personnel "epartment9 along wit t e ypot ecation
agreement type" out on Rs4 56!. stamp paper9 as per t e prescribe" format9 for e'ecution of t e agreement4 e@ %n case of purc ase of ol" $e icle a $aluation of $e icle as to be ta)en from any bro)er an" t e loan amount being gi$en s oul" not e'cee" H6L of $alue of t e $e icle4 & e c eque will be issue" "irectly in t e name of party from w ic $e icle is being purc ase"4 f@ Repairs an" renewals on $e icles boug t by members will be to t e account of t e in"i$i"ual4
Housin# $oan All eligible in"i$i"uals will be e'ten"e" to facility of Housing *oans as per t e appro$e" policy9 t e copy of w ic is anne'e"4
Emer#in# $oans 54 %n case of any me"ical e'igencies in t e family emergency loan will be pro$i"e"4 74 All loans requeste" by in"i$i"uals s oul" be route" t roug Regional +anager ! Business +anager an" sent to Corporate HR4 Corporate HR will put it forwar" to (eptt4 Hea" ! ,ice Presi"ent ! Presi"ent for appro$al4 & e outcome woul" be communicate" to t e Cnits along wit t e repayment sc e"ule for necessary action4 taff Ad"ance 54 & e ma'imum amount w ic can be gi$en as a"$ance is one
mont Gs salary Ai4e4 Basic M HRA M Personal Pay@4 74 All requests for a"$ance will be appro$e" by t e Cnit Hea" after repayment sc e"ule as been agree" upon4 ?4 A"$ance s oul" be cleare" in si' mont s or before ?5 st +arc 9 of t e respecti$e financial year w ic e$er is earlier4 D4 Staff a"$ance can be gi$en only after clearance of pen"ing a"$ances9 if any4
MEDICAL FACILIT.
& e company woul" li)e to ensure t at all its in"i$i"uals an" t eir families en8oy goo" in"i$i"ual are as un"er < +e"ical ai" Areimbursement@ Hospitalisation & "omiciliary +e"ical c ec).up an" immunisation +aternity e'penses Acci"ent %nsurance +e"iclaim premium reimbursement )edical Reimbursement 54 Actual me"ial e'penses will be reimburse" against receipt ! $ouc ers accompanie" by (octorGs prescription9 w ere require"9 as per entitlement4 74 & e ma'imum entitlement in a bloc) of t ree years is a per terms an" con"itions specifie" for eac gra"e4 ealt 4 & e $arious facilities a$ailable to
?4 & e new bloc)9 t ree year bloc)9 is accrue" in t e beginning of t e concerne" financial year4 D4 %n t e e$ent of an in"i$i"ual 8oining t e organi-ation in between t e financial year9 pro.rata accrual of t e me"ical entitlement will be gi$en till t e en" of t at financial year an" t ee after t e regular t ree years bloc) woul" start4 >4 %n t e e$ent of promotion of a in"i$i"ual to t e to t e ne't gra"e in between t e t ree year bloc)9 t e total entitlement woul" be calculate" on pro.rata9 for t e $arious perio"s one as been in "ifferent gra"es4 E4 All members are a"$ise" to ensure t at9 t ey an" t eir family members are inoculalte"!$accinate" as per t e me"ical a"$ise4 B4 Family is "efine" as %4 Spouse an" two "epen"ent c il"ren4 %%4 Brot ers!sisters!parents "epen"ent on t e in"i$i"ual4 H4 Rules a@ Claims up to Rs4 ?66!. per mont may be reimburse" wit out
b@ Homeopat ic !Ayur$e"ic ! Cnani yogic treatment supporte" by proper reciepts!$ouc ers are reimbursable9 wit in oneGs entitlement4 & e prescription may not be necessary for patent me"icines4 c@ (ental an" optical reimbursements are permitte" wit in o$er all limits4 "@ Reimbursement of e'penses on account of Baby foo"9 cosmetics9 beauty ai"s an" "iet ! slimming clinics are not permissible4 e@ Con$eyance c arges for consulting "octors are not reimbursable4 f@ & e %ncome &a' rules for reimbursement of me"ical e'penses will apply4 g@ %n t e e$ent of an in"i$i"ual e' austing is bu"get before t e
completion of t e span of t ree years9 t e C+C may allow a furt er assistance9 at t e request of t e in"i$i"ual4 @ Claims for me"ical reimbursement s oul" be ma"e on t e prescribe" form Aanne'ure f.5@ an" submitte" to finance ea" at Cnit ! Corporate HR Afor Corporate 1ffice@9 along wit "octors prescription9 receipt an" $ouc er etc4 all recor"s for t e same will also be maintaine" at unit!Corporate HR in t e prescribe" format Aanne'ure %.7@4
*omiciliar+ and Hospitalisation %n or"er to co$er for t e ospitali-ation an" "omiciliary treatment t e in"i$i"uals are a"$ise" to ta)e a me"i.claim policy for self an" family4
)edical Chec&,up 54 All managers abo$e t e age of D6 years must a$e a t oroug me"ical c ec).up by t e companyGs "octors after e$ery two years an" t ose of age between ?6.D6 years once in t ree years4 74 & e Cnit Hea" s oul" arrange for t e in"i$i"ual to be sent for me"ical e'amination as abo$e an" a copy of t e report t ere of be sent to t e Corporate HR4 & e report s oul" be on t e prescribe" format4 )aternit+ E-penses 54 For all in"i$i"uals maternity e'penses will be reimburse" only upto an" for t em secon" sur$i$ing c il"4 74 A ma'imum of Rs4 >9666!. per c il" will be pai"9 sub8ect to pro"uction of bills etc4 in t e case of normal "eli$ery4 ?4 A ma'imum of Rs4 569666!. per c il"9 will be pai"9 sub8ect to pro"uction of bills etc49 in a caesarean case4 D4 & e abo$e e'penses will inclu"e ospitalisation e'penses incurre" "uring "eli$ery an" will be o$er an" abo$e t e entitlement for me"ical reimbursement4
>4 & e abo$e amount inclu"es t e e'penses permissible to female in"i$i"uals un"er t e +aternity Benefit Act4 E4 & e cost of baby foo"s9 nappies an" general tonics will not be reimburse"4
OFFICIAL ENTERTAINMENT
54 1fficial entertainment is for entertaining clients9 suppliers9 business
t e Finance (epartment on t e prescribe" format wit supporting $ouc ers4 & e form s oul" be appro$e" by t e Cnit Hea"4 Howe$er in t e case of ome entertainment w ere it is not possible to gi$e t e $ouc ers9 t e reimbursement can be ma"e on "eclaration by t e in"i$i"ual concerne"4 All $ouc ers will be accepte" in original only4
OTHER BENEFITS
er"ice Awards
54 & e in"i$i"uals will recei$e t e ser$ice awar"s in recognition of
by t e en" of +ay of t e year concerne" w ere it will be an"e" o$er to t e concerne" in"i$i"uals4 Reimbursement for tra"el ba#s!brief cases & e members will be reimburse" once in t ree years t e cost of tra$el bags!brief cases sub8ect to a ma'imum of Rs4 5>66!.9 on pro"uction of receipts!$ouc ers4
lunc !refres ments9 t e cost of w ic s oul" not e'cee" a sum of Rs4 ?>!. per wor)ing "ay per person4
?4 %t is not to be construe" as cas benefit4
)obile Phones
54 +obile p ones will be pro$i"e" to in"i$i"uals on basis of
operational!business requirement4 A mont ly bill of Rs4 5>66!. will be sanctione" for t e managers4 Any amount o$er an" abo$e will a$e to cleare" by t e ,ice Presi"ent.Finance an" Presi"ent4
RESIDENTIAL TELEPHONES
Entitlements
54 & e in"i$i"uals in #ra"e . I%% & abo$e an" Cnit Hea"s +anagers
will be pro$i"e" company telep one at t eir resi"ence9 sub8ect to t e connection being a$ailable4
74 Reimbursement of rentals an" all local calls ma"e in connection
wit t e wor) of t e company is permissible4 & e in"i$i"uals will a$e to submit a copy of t e bill9 "uly pai" by t em4
?4 & e in"i$i"ual will not be entitle" to S&( facility e'cept wit t e
appro$al of Presi"ent!+anaging (irector9 at t e recommen"ations of t e ,ice Presi"ent!#eneral +anagers!#roup Hea"s4 & e reimbursement of personal S&( calls will not be permissible4 At t e time of ma)ing a claim for t e S&( calls ma"e by an in"i$i"ual9 t e following "etails s oul" be pro$i"e"< &elep one 2o4! Person Spo)en to!Purpose
SEPARATION
Retirement
54 %n"i$i"ual s all retire on superannuation from t e ser$ices of t e
reasons9 suc as prolonge" illness etc49 will only be permitte" at t e "iscretion of t e %&H Boar"4
?4 A Retiral #ift of Rs4 >666!. will be gi$en in cas
or )in"9 to all
or "eposit salary in lieu t ereof4 %n case t e company woul" li)e to re"uce notice perio" it woul" a$e to pay salary in lieu for t e number of "ays not being ser$e" wit in t e notice perio"4 2o lea$e will be a"8uste" against t e require" notice perio" of ?6 "ays4
,ice Presi"ent an" t ereafter t e Presi"ent9 forwar"e" to Corporate HR for processing of t e same4
D4 1n acceptance of t e resignation letter of t e in"i$i"ual9 an
intimation is sent to Cnits to pro$i"e ser$ices to t e employee in cas 4 & e salary of t e in"i$i"ual is sent by t e Cnit Hea" to Corporate HR an" t e office!(eptt49 from w ere t e salary is pai"4 All outstan"ing "ues inclu"ing t e salary for t at mont must be wit el" till t e final clearance4
wit
E'it %nter$iew4 & e learning from suc a "iscussion will be sent in confi"ence to ea" of Corporate HR Aupto gra"e I%%%@9 w o will s are t e analysis of t e same once a mont wit t e Presi"ent4 & e areas to be co$ere" in t is "iscussion will is pro$i"e" as 4 E'it inter$iews woul" be con"ucte" by t e following< #ra"e I & I% #ra"e I%% & I%%% #ra"e I%%% & abo$e < < < Resource in$ite" by Corporate HR HR Hea" Presi"ent!+anaging (irector
E4 t e unit ea" s oul" ensure an" will e responsible for t e following< a@ & e clearance is obtaine" by t e in"i$i"ual in t e "esire" format
from all (epartments before being relie$e" an" a copy of t e clearance certificate forwar" to t e Corporate4 HR4 Full an" final settlement will be "one post last wor)ing "ay wit in E6 "ays4
b@ *oans an" "ues9 if any9 reco$ere"4 c@ Confirmation
of
t e
in"i$i"ual
a$ing
$acate"
company
accommo"ation an" a$ing returne" t e base equipmentNs w ic may a$e been pro$i"e" to i4 & e a"$ance or "eposit pai" s oul" be reco$ere" from t e lan"lor"4
"@ *etter from t e in"i$i"ual concerne" in"icating
ow e wants is
& e +anaging (irector as t e aut ority to "ismiss an in"i$i"ual4 A written communication "uly signe" by t e +anaging (irector will be an"e" o$er to t e in"i$i"ual concerne"4 *eath %n t e e$ent of "emise of an in"i$i"ual t e Cnit ea" will inform Corporate4 HR an" will ta)e necessary steps to inform an" assist t e concerne" family members4
TERMINAL BENEFITS
All in"i$i"uals are co$ere" un"er t ree.tier terminal benefits sc eme9 $i-4 A non.contributory superannuation sc eme4 Pro$i"ent Fun" #ratuity %n t e e$ent of unfortunate "emise of t e in"i$i"ual w ile in ser$ice! a$ing left t e ser$ice an" "ues not being cleare"9 t e benefits as abo$e9 sub8ect to t e rules applicable9 will be pai" to is legal eirs of t e person nominate" for t e same4 Pro"ident 'und & e company is go$erne" by t e OEmployees Pro$i"ent Fun" & +iscellaneous pro$isions Act . 5=>7O w ic is a contributory
Pro$i"ent Fun" Sc eme w ere bot t e in"i$i"ual an" t e employer ma)e an equi$alent contribution K 57L of t e consoli"ate" ABasic@ salary4
fun" sc eme9 effecti$e t e "ate of 8oining4 For w ic t e form A2o. 7A re$ise"@ as per t e PF Act4 %s to be fille" up by t e in"i$i"ual in "uplicate4 A copy of t e form is sent to t e office of Regional Pro$i"ent Fun" Commissioner an" one copy retaine" in t e Personal file4
74 & e PF number s oul" be allotte" to an in"i$i"ual9 imme"iately
prior to 8oining t e company9 a "eclaration to t is effect be ta)en4 & e steps s oul" be ta)en to arrange to get t e accumulation relating to t e pre$ious employer transferre" into t e account number allotte" by %&H9 in case t e in"i$i"ual as alrea"y not
wit "rawn t e accumulation relating to t e pre$ious employer4 & e rele$ant form AForm no 5?@ is to be fille" up by t e in"i$i"ual an" gi$en to Cnit Finance Hea"!Corporate HR Afor (el i@9 w o will co. or"inate t e acti$ity of transfer4
D4 Wit "rawal of Pro$i"ent Fun" accumulations is permissible only on
age of >H years9 sub8ect to rules9 as lai" our un"er t e Employees Pro$i"ent Fun" Act4
>4 & e PF members ip form pro$i"es t e facility of nomination4 & e
members a$e t e liberty to c ange nomination9 if t ey so "esire9 at a later stage4 E"p$o+ees Pension Sc)e"e<
54 All t ose w o are members of t e Pro$i"ent Fun"9 automatically
become t e members of t e Employees Pension Sc eme4 %t is a man"atory sc eme an" is pro$i"e" for un"er t e Employees Pro$i"ent Fun" an" +iscellaneous pro$isions Act4 %t as come into effect from 5E4554=>4
74 & e benefit of pension un"er t e sc eme is a$ailable to all t ose
in"i$i"uals w o a$e been a members of t e fun" for 56 years an" a$e attaine" t e age of >6 years9 as on t e "ate of claiming early pension4 %n t e normal course t e benefit of pension will be gi$en on attaining t e age of >H years4 & is pension will be settle" by t e office of t e concerne" Pro$i"ent Commissioner4
?4 & e amount of pension payable will be as pro$i"e" un"er t e Act4
$ife .nsurance
%n t e e$ent of t e unfortunate "eat of an in"i$i"ual9 t e legal eirs will be entitle" to recei$e an amount un"er t e #roup life %nsurance Policy9 ta)en by t e company9 lieu of Employee (eposit *in)e" %nsurance Sc eme9 a man"atory pro$ision un"er t e PF Act4 /ratuit+
54 All in"i$i"uals w o complete > years of ser$ice wit t e company
are eligible to recei$e #ratuity9 on lea$ing t e ser$ices of t e company9 as per t e pro$isions of t e Payment of #ratuity Act . 5=B7 AAct@4
74 & e #ratuity is calculate" on t e basis of last "rawn salary4 t e
salary ere means consoli"ate" ABasic@ salary4 #ratuity Amount P QABasic salary ' 5>@!7ER ' no4 of years of ser$ice in company4
?4 & e in"i$i"uals become t e members of gratuity fun" since t e "ate
of 8oining4 & ey will be require" to fill up t e nomination form as prescribe" un"er Act4 As in t e case of Pro$i"ent Fun"9 t ey are a liberty to c ange t e nomination9 at a later stage4
D4 & e gratuity amount will not be release" unless all t e "ues
a$e
Cnit will a$e to gi$e a O21 (CESO Certificate9 after w ic t e c eque for #ratuity will be release"4
>4 & e c eque for #ratuity is to be
concerne" against proper receipt9 as per t e prescribe" format9 signe" across t e re$enue stamp4 %t s oul" be sent to Corporate HR for purpose of recor"4 A p otocopy of t e receipt s oul" also be retaine" at t e Cnit9 w ic may be require" for t e purpose of inspection by t e labour aut orities4 Encachment of $ea"e & e balance of Annual *ea$e9 sub8ect to a ma'imum of 5H6 "ays can be encas e" to an in"i$i"ual on lea$ing t e ser$ices of t e company9 on t e basis of consoli"ate" ABasic@ salary an" Personal Pay4 0ra"el 'acilit+ 1n superannuation all managers in #ra"e I%, an" abo$e w o a$e a" a minimum ser$ice of fi$e years at t e time of superannuation will be entitle" to A( tic)ets for self an" spouse as per t e following norms<
&wo
sets
to
any
Four sets
i@ 1ne set means one A( B>L & one A( >6L tic)et4 ii@ Entitlement as per t e calen"ar year A/anuary.(ecember@ iii@ & e requirement s oul" be sent at least one mont
in a"$ance in
writing to t e Corporate HR w o will forwar" t e same to ,P . &ra$el an" &ransport an" arrange for t e tic)ets4
i$@ Personal a$ailing of t is facility will pay in cas or by c eque t e
TRA-EL E:PENSES
A! DOMESTIC Entitlements
54 All in"i$i"uals in #ra"e I & abo$e are entitle" to tra$el by Air by
as per t e a$ailability4
?4 W en not resi"ing in
otel!transit flat!guest
arrangements are ma"e for stay9 managers may9 (aily allowance will be as per terms an" con"itions specifie"4 G#a%es +4( Presi"ent I, & I%, I%%% & I%% . . . . Dai$+ A$$o;ance Rs4 7666!.p4"4 Rs4 5H66!. p4"4 Rs4 5E66!.p4"4 Rs4 5D66!.p4"4
I & I%
e'pen"iture9 suc as foo"9 *aun"ry9 tips an" inci"entals etc4 e'cepting con$eyance4
D4 W en staying in t e transit flat!guest ouse! otel t e foo" per "iem
as against supporting can be claime" as per t e following ma'imum permissible limits<. G#a%es +4(4 Presi"ent I, & I%, I%%% & I%% I & I% . . . . . A"o'nt Rs4 H66!.p4"4 Rs4 B66!. p4"4 Rs4 E66!.p4"4 Rs4 >66!.p4"4 Rs4 D66!.p4"4
Howe$er9 >6L of t e permissible e'penses on foo" can be claime"9 wit out supporting9 on "eclaration by t e in"i$i"ual concerne"4
>4 *aun"ry will be as per actuals on pro"uction of $ouc ers4
Rules
54 Eac
official tra$el4
74 All &E claims will be ma"e on t e prescribe" format Aanne'ure o.5@
an" appro$e" on t e basis of supporting bills9 w ere require"4 & ey will be submitte" to t e ea" if finance of Cnit!Corporate HR Afor Corporate office@ "uly appro$e" by t e Sanctioning aut ority4
?4 A proper recor" of t e &E e'penses will be )ept on t e prescribe"
of tour9 failing w ic t e tour a"$ance ta)en by t e in"i$i"ual concerne" will be reco$ere" from t e salary4
>4 %f any business entertainment is "one w ile on tour9 a claim to t is
format9 in"icating t e name of persons entertaine" along wit business connection etc4
E4 E'pen"iture on liquor9 cigarettes9 tobaccos is not reimbursable
Asuc
entertainment@4 W ile on tour9 an in"i$i"ual will be allowe" only one telep one call per "ay of reasonable "uration to is resi"ence
any ot er e'pen"iture on personal telep one calls is not reimbursable4 %f reimbursement is claime" for trun)!S&( calls9 t e person calle" an" purpose s oul" be in"icate" on t e $ouc er4
B4 E'cess baggage will be allowe" only for official purposes4 H4 & e time of "eparture an" arri$al must be s own on t e &4E4 claim4 =4 W en an in"i$i"ual lea$es an" returns to is station t e same "ay9
place of wor)9 e coul" claim actual e'penses on foo" an" soft be$erages plus inci"entals4
b@ %f tour is wit in >6 )ms of place of wor)9 only actual e'penses on
foo" is claimable4
c@ 2o (aily Allowance or flat compensation is payable in t e abo$e
course fee9 boar"ing & lo"ging are all pai" for by t e company9
only &ips an" inci"entals an" laun"ry can be claime" as in"icate" for "omestic tra$el4
74 +o"e an" class of tra$el for atten"ing training programmes will be
t e place of posting of t e in"i$i"ual9 t e rules as applicable for (omestic &ra$el will supply
B! FOREIGN TRA-ELLING E:PENSES 54 &our ob8ecti$es along wit two sets itineraries will be submitte" for
t e ,ice
itineraries will be sent to t e ,ice Presi"ent!#roup Hea" for furt er communication an" Cnit Finance ea" concerne" for processing4
?4 All appro$e" itineraries must reac
w ic t e itinerary as been appro$e"4 A""itional foreign e'c ange will not be gi$en9 un"er any circumstances9 e$en w ile t e trip is e'ten"e" unless prior appro$al is ta)en4
>4 & e in"i$i"ual are require" to submit a tour report to is imme"iate
superior wit in B "ays of return9 along wit t e &E claim4 & e &4E4 claim after appro$al will be sent to t e Cnit Finance Hea" for scrutiny!refun"s etc4
E4 & e &4E4 claim s oul" gi$e a "etaile" account of all e'penses on t e
rele$ant
otel
require" to be )ept at t e office w ic ma)ing a settlement of t e &4E4 Claims9 for eac of t e in"i$i"ual members4 Separately4
=4 %n case an in"i$i"ual is staying wit frien"s an" relati$es w ile on
tour prior intimation s oul" be gi$en to t e imme"iate superior an" in t at case >6L of t e per "iem rate will be payable4
564& e in"i$i"uals are a"$ise" not to lea$e t e country unless t e necessary $isas!tra$el "ocuments a$e been obtaine"4 & e
company will bear t e fees for passport9 $isa an" e'penses on me"ical an" baggage insurance etc4 t e in"i$i"uals are a"$ise" to ta)e t e o$erseas me"ical insurance policy w ile tra$elling abroa"4 554per "iem &E applicable will be "rawn on t e basis of number of nig ts c arge" by otels plus >6L of t e &E applicable for t e last "ay4 574For nig ts sent on trains or planes >6L of t e per "iem rate will be payable for t e "ay of tra$el4 5?4& e per "iem rate inclu"e t e cost of stay at t e otel9 business communication Ainter city!international p one calls9 tele'9 fa'9 courier@9 one p one call to resi"ence if t e tour is o$er 56 "ays "uration9 intercity!intercountry train9 bus9 ta'i tra$el9 me"ical requirements9 airport ta'es4 5D4& e tra$el will be by Business Class only e'cept for t e +anaging (irector4
5>4& e company will not bear t e cost of purc ase of CS S >6!. on "eparture4 5E41nce a year9 lea$e will be allowe" in con8unction wit a tour9 after obtaining prior sanctions4 5B4E'penses incurre" on re.routing t e "uty tic)et an" $isa c arges for t e lea$e perio" will be borne by t e in"i$i"ual4 5H4& e reimbursement of Entertainment e'penses will be nee" base" an" will apply to t e +anaging (irector!Presi"ent!,ice Presi"ent as per RB% rules4 All entertainment claims will be supporte" by bills4 As far as possible a prior appro$al9 be ta)en wit regar" to t e e'pecte" entertainment t at t ey may incure9 w ile on tour4
TRANSFERS
54 +anagers are e'pecte" to be rea"ily a$ailable for transfer at s ort
notice4
74 &ransfer coul" be categori-e" in t e following manner< a@ %ntra.branc transfers < mo$ement of people wit in a branc 4 b@ %nter.unit transfers < mo$ement of people wit in one line of
in t e same or "ifferent
c@ %nter business transfer < mo$ement of people wit in %&H from one
t e cost of t e fares of t e in"i$i"ual9 is! er spouse an" unmarrie" c il"ren un"er 7D year of age4 & oug t e in"i$i"ual may tra$el by air for 8oining t e new place of wor)9 t e family for in"i$i"ualNs in #ra"e I to I%%% will be permitte" to tra$el by train %%n" AC9 for I%%% an" abo$e t e family may tra$el by Air Aeconomy class@4
74 F#ei )t . a@ E'penses on freig t will be reimburse" as follows
. .
For mo$ement of personal effects9 w ere$er possible9 rail container ser$ice s oul" be use"4 b@ E'penses incurre" on transportation of one $e icle Acar or motor cycle!scooter@ owne" by t e manager will be reimburse"4 %f t e in"i$i"ualNs new place of posting is less t an ?66 )ms from t e earlier place of posting9 e may "ri$e is car an" claim reimbursement at t e rate prescribe" for personal $e icle usage4 %f t e "ri$er is ta)en e coul" be pai" &E upto "ays at Rs4 566466 per "ay an" bus!7n" class rail fare for t e return 8ourney4
?4 Pac<in =C#atin an% P#o&essiona$ C)a# es
a@ Actual e'penses incurre" in respect of professional c arges9 pac)ing materials9 crating an" pac)ing an" loa"ing an" unloa"ing of personal effects will be pai" upto t e following ma'imum<. #ra"e I%, #ra"e I%% #ra"e I & I% . . . Actual Rs4 579666!. Rs4 569666!.
b@ & e estimate for pac)ing9 transportation9 etc49 s oul" be submitte" to t e ea" of finance of t e office from w ere t e in"i$i"ual is to be transferre"4 D4 Ins'#ance . %n.transit insurance of personal effects of t e in"i$i"ual will be "one by t e Company upto t e following limits< Loss 2Rs!3 B#ea<a e 2Rs!3 #ra"e I%%% & abo$e I%% & below . . ?9669666 79669666 ?69666 769666
%n.transit co$er will be ta)en t roug %nsurance Company by t e Cnit Finance Hea" of t e transferor Branc 4 >4 Dist#i('tion E,penses . (isturbance e'penses will be reimburse" to manager sub8ect to t e ma'imum in"icate" below against pro"uction of $ouc ers as proof of e'penses incurre"4 W ene$er possible< #ra"e I, & I%, I%%% & I%% I & I% . Rs4 579666!. . . Rs4 569666!. Rs4 H9666!.
& e following are illustrati$e of t e of t e e'penses w ic may be claime" un"er (isturbance E'penses<
a@ Ser$ants wages pai" in lieu of notice reimbursable only w ere
only if transfer at t e mi" of a term an" fees alrea"y pai" for t e term!mont is forfeite"@4
"@ Cost of sc ool uniform at new station4 e@ *ocal con$eyance of manager for arranging sc ool9 tra$el to
airport9 railway station9 tra$el for gas connection9 ration boo)9 etc4
f@ &ips an" Porterage4
E4 Sett$in %o;n at ne; station . a@ As far as possible9 t e Cnit ea" w ere t e in"i$i"ual as been transferre" s oul" assist in i"entifying a ouse for t e manager before e reports t ere4
b@ %f t e accommo"ation is rea"ily a$ailable on 8oining t e new place
regar" to t e lease" accommo"ation will apply9 i4e4 only t ose members will be entitle" to t e facility of lease" accommo"ation at t e new station9 if ot erwise eligible e4g4 if an in"i$i"ual in #ra"e I is transferre" from (el i to Bangalore9 e will not be entitle" to t e facility of lease" accommo"ation at Bangalore4 E$en if t e Branc manager i"entifies a ouse t e cost will a$e to be borne by t e in"i$i"ual4
c@ %n case no
in"i$i"ual is not in a position to mo$e into t e i"entifie"9 t e transferre" in"i$i"ual will be accommo"ate" in Company arrange" accommo"ation Aw ic coul" be a Hotel!Company #uest House9 or ot er appropriate accommo"ation@ upto a ma'imum of ?6 "ays4 for t e time perio" beyon" ?6 "ays e'plicit appro$al of t e respecti$e Regional +anager an" ,ice Presi"ent!Functional ea" for
Corporate office will a$e to ta)en for reimbursements of e'penses4 %n case of otels amounts mentione" un"er tra$elling e'penses will apply4 & e entitlement will be as follows<. Roo"s Foo% < < As per a$ailability +eals "uring ?6 "ays perio" will be c arge" by t e in"i$i"ual up to t e limits as follows<.
A%'$t C)i$%
< <
to be reimburse" on pro"uction of original bills!receipts4 %t is not permissible in case of request transfer or on transfer to oneNs ome town4
c@ %n t e e$ent of a transferre" in"i$i"ual a$ing to stay for a "ay or
two at effects9
is personal
accommo"ation at a Hotel!#uest House!transit flat4 & is perio" of stay too woul" be inclu"e" in t e ?6 "ays stay permitte" to t is in"i$i"ual4
"@ %f for any $ali" reason Asuc
as sc ooling of c il"ren@9 t e
in"i$i"ual is unable to mo$e is family wit in ?6 "ays9 e s oul" obtain prior appro$al from t e Business Hea" for retention of is accommo"ation at t e pre$ious place of posting4 & e in"i$i"ual s oul"9 owe$er9 mo$e into t e ouse allotte" to im at is new place!ma)e own arrangement of stay at t e new station as t e company will not bear t e e'penses of stay in t e #uest House!Hotel beyon" ?6 "ays at any cost4
near relati$e Afat er9 mot er9 c il"ren@ of t e concerne" in"i$i"ual9 no notice perio" will be gi$en4
B4 O't>O&>Poc<et E,penses . A transferre" in"i$i"ual not staying in
a company arrange" accommo"ation9 #uest House or Hotel9 but ma)es is own arrangement9 for t e first ?6 "ays of is stay at new station9 or mo$es into t e ouse allotte"!i"entifie" for im9 may claim out.of.poc)et e'penses as per t e prescribe" Form K Rs4 >6466 per a"ult per "ay an" Rs4 7>466 per c il" Abelow 57 yearse@ per "ay upto a ma'imum of Rs4 5>6466 per "ay an" for a ma'imum of ?6 "ays4 & is is to assist t e manager to settle "own at is new place of posting4 %t is not permissible in case of transfer on request4
H4 Sc)oo$ Deposits . W ere it is necessary to pay a (eposit to a
sc ool9 t e Company may grant a loan upto a ma'imum of Rs4 5>9666466 per c il"4 & is loan woul" be reco$ere" from t e manager in >6 installments4 2o requests for "onations or similar payments to sc ools will be entertaine"4
=4 Con*e+ance at ne; p$ace o& postin . (uring t e ?6 "ay perio" of
a managerNs stay in a &ransit Flat4 #uest House or otel9 a manager can claim con$eyance to is place of wor) an" bac) only for suc
perio" is $e icle as not arri$e" from is earlier place of posting4 2o con$eyance will be entertaine" w ere t e in"i$i"ual as mo$e" in to t e i"entifie" ouse!flat or company accommo"ation4 & is will also not be permissible in case of transfer on request an" also w ere t e in"i$i"ual as mo$e" to is ome town4
B! TEMPORAR. TRANSFERS
&our to a particular location e'cee"ing ?6 "ays will be consi"ere" as temporary transfer4 Howe$er information in suc cases must be gi$en to t e employee in written by t e (i$ision!#roup Hea"s an" a copy of w ic s oul" also be sent to t e Corporate HR4
Entitlements
54 All employees in #ra"e I an" abo$e are entitle" to tra$el by Air by
company
will
pro$i"e
accommo"ation
at
otel!guest
e'penses4
>4 E'penses incurre" on con$eyance for official wor) Aan" not for
UNIFORM
54 & e in"i$i"uals are require" to wear t e uniforms w ere specifie" an" if not specifie" in"i$i"uals s oul" wear formal as suggeste" below< In S'""e#s Women Employees < Saree & blouse!Salwar 0amee- wit c unni!Formals9 refrain from 8ewellery4 +ale Employees In Winte#s Women Employees < Saree & blouse!Salwar 0amee- wit C inni!Formals Sweater!Coat9 must refrain from ea$ey 8ewellery4 +ale Employees < &rousers9 Full Slee$es S irt &ie!Suit9 O,O nec) swearter!Bla-er4 < &rousers9 Full slee$es s irt &ie!Suit ea$y
1ffices wor)ing on Satur"ays must "eci"e amongst t emsel$es w et er informal!formal clot es s oul" be worn9 "epen"ing on nature of interactions!"uty on t at "ay4
will be entitle" to reimbursement of e'penses wit in t e limits specifie" in t e terms an" con"itions4
?4 All reimbursement in lieu of t e uniform reimbursement9 as abo$e9
will be ma"e on pro"uction $ouc er9 four times in a year9 in t e mont of /une9 September9 (ecember an" +arc 4 & e claim is to be ma"e to t e Cnit Finance ea"!Corporate4 HR ACorporate9 office@4
D4 Recor" t e members will be maintaine" by Cnit Finance
ea"!Corporate HR4
>4 %n t e e$ent of an in"i$i"ual 8oining t e company in between t e
financial year9 pro.rata entitlement will be calculate"4 %n t e e$ent of resignation by an in"i$i"ual a pro.rata entitlement9 for t e mont e as been on t e rolls of t e company9 in t e financial t e resignation as been submitte"9 will be
year "uring w ic
compute"4 %n case t e reimbursement of an e'cess amount t an entitle" to as been ma"e9 suitable reco$eries will be ma"e4
-EHICLES
6! Co"pan+ Ca#s & e +anagers in gra"e I%% an" abo$e will be entitle" to use Company Cars4 7! Rei"('#se"ent &o# Cas'a$ D#i*e#s For t e use of company!Pool car t e +anagers may engage a casual "ri$er9 t e wages of w om will be reimburse" sub8ect to t e specifie" terms an" con"itions4 ?4 %n case pool transport is not a$ailable9 ta'is!personal $e icle may be use" for tra$elling on business an" e'penses claime" on prescribe" form4 Reimbursement in t e case of own $e icle woul" be as un"er< Four w eeler &wo w eeler < < Rs4 ?4H6!. per )m Rs4 54E>!. per )m