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TRiiAGE

REV: 26.2.17
BUILD DATE: 042413
*******************************************************************************
This TRiiAGE Analysis Report [both SPs degraded] is being generated
based on a full analysis of the SP logs.
********************************************************************************
**************
ARRAY CONFIGURATION INFORMATION
[Arr
ayInfo Script]
********************************************************************************
**************
Array Name:
Array Serial Number:
Array Model:
( BLOCK )
SPA------------

Array Software Revision:


SP Serial Number:
IP Address:
PROM Revision:
SP Signature:
Agent Revision:
SP Memory:
SP Time:
SP Uptime:
Read Cache State:
Write Cache State:
Read Cache Size:
Write Cache Size:
Cache Page Size:
Greater WC Availability:
System Fault LED:
System Disk Free Space:
Enclosures:
Disks:
Enclosure

SPA Type

Type

Vers F Notes

Serial

Assy Revision Serial

A-side Power ---------------- B-side Power ---------------

Enclosure
n
SPB

Vers F SPB Type

A-side LCC ------------------ B-side LCC ----

-------------Enclosure
Assy Revision

SPA

SPB------------

Serial
Interface

Assy Revision Serial

Assy Revisio

Bytes/

Rotat
Count Count Type
Speed Sect Vendor
Drive Type
art No
TLA Part No Capacity Speed Firmware

Product ID

NOTE: DETAILED DISK INFORMATION is provided near the end of this file.
********************************************************************************
**************
Backend Bus Speed INFORMATION
[B

ackend Script]
********************************************************************************
**************
Backend Bus command not supported on this array.
********************************************************************************
**************
ARRAY ISSUES SUMMARY INFORMATION
[Triage
Issues Script]
********************************************************************************
**************
Test
Result Sev Action
=============================== ======= === ================================
Backend Bus Speed
INFO
3
Backend Bus command not supported
on this array.
CIMOM Memory Leak Issue
PASSED
Coherency Check
PASSED
Disk Inventory
PASSED
Enclosure Fault Status
PASSED
Enclosure Inventory
PASSED
LCC/BCC Firmware Versions
PASSED
Partition Needs Rebuild Status INFO
3
No Data Available (SPx_flare_debu
g.txt missing)
SGInfo Check
WARNING 3
Config(s) not available or invali
d for usage
Refer to: STORAGE GROUP and INITIATOR INFORMATION
SP Log Availability
FAILED 1
Check SPcollects for problems or
get new collects
SP System Partition Free Space PASSED
SPcollect Time Delta
PASSED
Scan for Array FCO issues
PASSED
System Fault LED
PASSED
Thin LUN Migration Check
FAILED 1
Config info file not found
Refer to: THIN LUN MIGRATION INFORMATION
Write Cache Enabled
PASSED
********************************************************************************
**************
Incident Directory:
C:/Users/qihua/Desktop/EMC/EMC/ (2)
TRiiAGE Command Line:
triage -f -l
User:
qihua
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%%%%%%%%%%%%%%
********************************************************************************
**************
DISK MEDIA ERROR CHECK INFORMATION
[LogFil
terCSV Script]
********************************************************************************
**************
********************************************************************************
**************
CRU REPLACEMENT INFORMATION
[CRU_repla
cement Script]
********************************************************************************

**************
********************************************************************************
**************
LCC FIRMWARE UPDATE INFORMATION
[LccFi
rmware Script]
********************************************************************************
**************
********************************************************************************
**************
ENCLOSURE INVENTORY ISSUES INFORMATION
[Diskr
epency Script]
********************************************************************************
**************
Data is available for only one SP, skipping check...
********************************************************************************
**************
PANICS, DUMPS, Restarts and Flare not rescheduling INFORMATION
[Dump_an
alyzer Script]
********************************************************************************
**************
********************************************************************************
**************
DUMPS Submitted
********************************************************************************
**************
No dumps found.
********************************************************************************
**************
SP BOOT HISTORY INFORMATION
[
Reboot script]
********************************************************************************
**************
********************************************************************************
**************
INVALID CHECKPOINT INFORMATION
[Chec
kpoint Script]
********************************************************************************
**************
********************************************************************************
**************
FRU and DRT ISSUES INFORMATION
[FRUcheck and DRT
check Scripts]
********************************************************************************
**************
---------- Reported SP CRU flag errors:
No FRU data to analyze. (SPx_flare_debug.txt missing)
********************************************************************************
**************

FCOSCAN INFORMATION
[F
coscan Script]
********************************************************************************
**************
********************************************************************************
**************
DISK ERROR SUMMARY INFORMATION
[DiskS
ummary Script]
********************************************************************************
**************
Disk
Hard Soft PFA& Abort Remap Xfer Tmout
econ Recov
Drive
Rg Type Media Media Hdwr ByDev Errs Errs Errs
ects ByDrv

Par

Bad Inval R

ity Blks Sects S

********************************************************************************
**************
RAID GROUP ERROR SUMMARY INFORMATION
[DiskS
ummary Script]
********************************************************************************
**************
This table provides a summary of the health of a raid group. Consider running RA
ID GROUP
HEALTH CHECK [rghc -help for usage] against any disk{s} listed in the last colum
n. RGHC
analyzes a RG in detail and determines if it safe to proactively replace a disk.
********************************************************************************
**************
Raid
Hard Soft PFA& Abort Remap Xfer Tmout
al Recon Recov Affected
Group RgType State Media Media Hdwr ByDev Errs Errs Errs
ts Sects ByDrv Disks

Par

Bad Inv

ity Blks Sec

No Flare checksum data is available.


********************************************************************************
**************
RAIDGROUP ISSUE INFORMATION
[R
Gcheck Script]
********************************************************************************
**************
********************************************************************************
**************
FLARECENTRIC LOG ERROR REPORTING INFORMATION
Many extended status entries not decoded in brackets are documented in the Ulog
extended
********************************************************************************
**************
If one error occurs, run a BGverify. If there are two or more errors reported ag
ainst the same
disk, replace the disk.

a4b / COHerency error Enhanced Detailed Output----------------********************************************************************************


**************
COHERENCY INFORMATION
[Coherenc
yCheck Script]
Coherency error entries listed as "Expected" are a secondary effect of an SP reb
oot or sudden
loss of access to a given enclosure or enclosures while write operations are in
progress [i.e.
during a site AC power fail event]. These messages are indicative of the fact th
at FLARE has
taken the necessary actions to recover from the event. These entries should not
be of concern
and can safely be ignored.
********************************************************************************
**************
Total Coherency Errors: 0 (0 Expected 0 Unexpected)
---------------------------------------------------------------------------------------------------------SP
Timestamp
Disk
ALU
MLU
LBA
Reason
Timestamp
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------********************************************************************************
**************
CORRECTED UNCORRECTABLE INFORMATION
[BVA
_Check Script]
********************************************************************************
**************
********************************************************************************
**************
DISKS SENSE DATA INFORMATION
[Logfil
tercsv Script]
Created csv sense data file from the SP*_System.evt files. This file helps iden
tify potential
disks problems to a finer granularity than what is reported in the SP logs. Exa
mine an ANSI
spec for generic sense key definitions. You can view the Flare interpretations
by viewing the
********************************************************************************
**************
********************************************************************************
**************
FBI ERROR INFORMATION
[FB
Istats Script]
********************************************************************************
**************
NO FBI INFORMATION IS PRESENT IN THESE SPCOLLECTS
********************************************************************************
**************

BCC log(s) bugcheck entries and other error entries by count:


BCC timestamps are based on Taiwan time which is GMT+8. So the logs are 12 hours
ahead
of EDT or 13 hours ahead of EST.
********************************************************************************
**************
[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[
NO LCC_BCC information in these SPcollects.
]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

********************************************************************************
**************
TRESPASS, SHUTDOWN and REDIRECTION COUNTS INFORMATION
[Trespass
Counts Script]
********************************************************************************
**************
Lun
RG RGtype Meta Trespass
UprPrest Storage Group

Assign Shutdown LwrPfail LwrPrest UprPfail

********************************************************************************
**************
STORAGE GROUP and INITIATOR INFORMATION
[
SGinfo Script]
********************************************************************************
**************
Failover Modes: 0=Lun Based Trespass [LBT]=Default [DEF], 1=Passive Not Ready [P
NR],
2=Dynamic Multipathing [DMP], 3=Passive Always Ready [PAR],
4=Asymmetric Logical Unit Access [ALUA]
********************************************************************************
**************
SGInfo v1.4.6
Config(s) not available or invalid for usage
Initial Warning called for configs
********************************************************************************
**************
THIN PROVISIONING INFORMATION
[ThinL
unInfo Script]
********************************************************************************
**************
SPA_arrayconfig.xml or SPB_arrayconfig.xml not found
********************************************************************************
**************
THIN LUN MIGRATION INFORMATION
[ThinLunMig
ration Script]
********************************************************************************
**************

********************************************************************************
**************
STORAGE POOL SAFE OPERATING CAPACITY INFORMATION
[SafeOperatingCapacit
yCheck Script]
********************************************************************************
**************
********************************************************************************
**************
FAST CACHE INFORMATION
[fastcac
heinfo Script]
********************************************************************************
**************
SPA_cfg_info.txt or SPB_cfg_info.txt not found
********************************************************************************
**************
DETAILED DISK INFORMATION
[Arr
ayInfo Script]
********************************************************************************
**************
Raid

Drive

Disk
Group Capacity Intfc Vendor
umber TLA Number
Firmware State

Cur Max
Drive Type
Serial Number
Replacing Speed Speed

Part N

********************************************************************************
**************
MetaLUN INFORMATION
[Me
taInfo Script]
********************************************************************************
**************
Number of metaLUNs in the system: 0
MetaLUN State

Capacity(GB) Components Luns

Layout

********************************************************************************
**************
********************************************************************************
**************
SNAPVIEW INFORMATION
[Snap
Report Script]
********************************************************************************
**************
********************************************************************************
**************
NAVI and NDU INFORMATION
[Monito
rcheck Script]
********************************************************************************
**************
********************************************************************************
**************
NDU STATUS INFORMATION
[ndu_
report Script]
********************************************************************************

**************
********************************************************************************
**************
CIMOM MEMORY LEAK INFORMATION
[CimomLea
kCheck Script]
********************************************************************************
**************
Array Model:
Array Revision:
XLUs:
MV/A Luns:
CIMOM Exit Messages:
Occurrences (total):
Occurrences (non-overlapping):
Log Duration:
Occurrence Window:

0
0
0
0
0

days hours
10 messages in 60 days

TRiiAGE Complete
Start: 06/19/2013 15:28:44 End: 06/19/2013 15:28:57
*******************************************************************************
Maintained by: "CBU Core Sustaining Tools Support@emc.com"
Submit an Incident Report if you encounter any problems.
Include the TRiiAGE_Collects.zip file with the incident by running "Tcollect
s".

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